based on 120 reviews
I purchased my used Kia with Dale! Absolutely could not fault the whole experience. Dale provided me all the information I asked for on the vehicle without attempting to pressure me into a purchase and letting me take the time to decide on my own! I traded my old car in for a very fair price and my new one even had a full tank of fuel on pickup. My new car is exactly as described and I could not ... More
I purchased my used Kia with Dale! Absolutely could not fault the whole experience. Dale provided me all the information I asked for on the vehicle without attempting to pressure me into a purchase and letting me take the time to decide on my own! I traded my old car in for a very fair price and my new one even had a full tank of fuel on pickup. My new car is exactly as described and I could not be happier! Thanks again Dale! Less
Couldn't be more happy with the friendly service .. bought an awsome car ,all questions were answered . Great selection of cars ..
I can't speak highly enough of the service I received from Russell, Dave and Doug. Their communication and professionalism was outstanding, and I would happily recommend Hughes Car Sales to any family or friends looking for top quality service.
Had a great experience dealing with Gary over the phone. He was genuine and seemed like he wanted the best for me as a seller. Would highly recommend getting in touch with Gary if you’re in need of selling your used vehicle.
Great friendly service, quality low Km value for money vehicles. We found it better a price than buying private.
Traded my car today with Dale and James. Great communication leading up to the inspection and test drive with a trade range estimate provided in readiness, then a no-pressure supportive environment for the test drive and negotiation of trade price. Both parties were happy with the result and they handled attachment of my personalised plates on the spot. Very satisfied!
Russell and the team offer great old fashioned service, no pressure, just a fantastic car buying experience. Would happily refer friends and family.
Russell was an absolute pleasure to deal with. Made the process of buying my car seamless. Thankyou. Nothing was an issue and I was treated like a valued customer
Tremendous service, friendly service
From initial inspection & test drive of vehicle to handover of new Mahindra Pik-Up, the service has been absolutely exceptional. Dale & the team should be congratulated on the way they handled everything, very professional & courteous. Handover of the vehicle & tips have made stepping into this new vehicle like a dream. Have dealt with a lot of car sales people over the years but Dale has come ... More
From initial inspection & test drive of vehicle to handover of new Mahindra Pik-Up, the service has been absolutely exceptional. Dale & the team should be congratulated on the way they handled everything, very professional & courteous. Handover of the vehicle & tips have made stepping into this new vehicle like a dream. Have dealt with a lot of car sales people over the years but Dale has come up number 1, would recommend him to anyone. For the vehicle and what we want it to do it is superb, drives well, interior comfort good, plenty of room on the tray for farm supplies, hill descent outstanding & looks magic. Thank you Dale & the team it has been a pleasure to do business with you. Less
I like to thank Hughes car sales and big thanks to Russell And Dale for making the process of buying car so easy and stress free
Good deals lovely service
Traded in an i30 for a Honda Civic..James and the team looked after me.Good communication and service,the whole process made seamless and simple.
Buying and selling through Hughes Car Sales was a simple and enjoyable experience - very hassle free. Thank you to James and the team for their service and knowledgeable help!
Very impressed with how easy the whole process of buying our second car, which is in pristine condition. There was no heavy handed sales pitch and Dale was very efficient from the onset to completion of the deal. More the happy to recommend this business and would not hesitate to revisit their showroom if ever needing another good quality car.
When I decided that it was time to downsize my vehicle, I asked people where the best place is to sell a car, the response was unanimous...Hughes Car Sales. I rang one Saturday morning and spoke to Russell, he asked for photos of the vehicle (as I reside in a different town) inside and out and to include any damage, he also requested a payout letter for my current loan. I thought "pretty standard... More
When I decided that it was time to downsize my vehicle, I asked people where the best place is to sell a car, the response was unanimous...Hughes Car Sales. I rang one Saturday morning and spoke to Russell, he asked for photos of the vehicle (as I reside in a different town) inside and out and to include any damage, he also requested a payout letter for my current loan. I thought "pretty standard requests" I sent the photos pretty much within an hour of our phone call. He was immediately interested but waited until I could provide the payout letter before discussing figures. He remained professional with all communications, never once did he pressure me into selling, after giving him the payout figure he put an offer on the table and respected my wishes to think about the offer overnight and I'd get back to him with my decision. I decided to accept the offer without bargaining as it was a great offer and almost spot on what I had in mind (although I didn't let on I had a figure in mind). He actually offered to send some of his workers out to do the deal at my home, which I thought was great as I lived almost 100k away, but I could have made use of visiting the regional hub so I respectfully turned him down and took the car to them. When I arrived in the yard, the service was second to none. Dale was amazing with the work he did, he was very patient with this old duck who couldn't operate a smartphone, I'm sure he was working back late but there was never any hint of hurrying me up, just made sure everything was done correctly, checked and double checked, very thorough. It was an absolute pleasure dealing with them from start to finish and will definitely do business with them again. They have renewed my faith in used car dealers. Well done guys. Less
Great quality cars. After sales service is even better! Smallest issues were resolved quickly. I'll be buying my new Ute from these guys soon. Even though I have a dealer 15 mins away from me. I'll be happy to drive 1.5 hours to these guys.
The most beautiful people and so helpful and supportive. I feel so happy I was able to buy vehicle from them. Thankyou so much. Hughes Car Sales.
Hugh’s car sales Toowoomba Dale was an absolute pleasure to deal with vehicle was spot on as described over the phone Would recommend to all locals and interstate buyers to take a look at this yard as you can trust them Great family business thanks again appreciate doing business thank you Dale & Russell
Hughes cars sales were brilliant to deal with, nothing was too difficult, their pricing and vehicle choice was great compared to other dealers. Dale was awesome to deal with and has made this purchase by far the best customer service experience I have had purchasing a motor vehicle. Cheers and well done Dale!
Always great to deal with, the whole team really knows what they are doing.
I recently purchased a used Mitsubishi Triton ute from Hughes Car Sales. The Salesman Dale Gersekowski was a pleasure to deal with and the price that they had on the Triton was very good compared to other comparable utes in other car yards in Toowoomba. The presentation of the vehicle when I looked at it in the car yard and when I picked up was top class. The vehicle was ready to be picked up on ... More
I recently purchased a used Mitsubishi Triton ute from Hughes Car Sales. The Salesman Dale Gersekowski was a pleasure to deal with and the price that they had on the Triton was very good compared to other comparable utes in other car yards in Toowoomba. The presentation of the vehicle when I looked at it in the car yard and when I picked up was top class. The vehicle was ready to be picked up on the date and time promised by Dale. I highly recommend Dale and Hughes Car Sales to anyone looking to purchase a new or used vehicle. Less
Brilliant no issues at all. Russell was awesome to deal with. Honest and made it a quick sale. Would recommend any time
Buying a new-to-me car was something I was pretty nervous about, especially trading in my beloved Suzuki. James & Russell put me completely at ease, and were so willing to work with me regarding the trade in & buying a new vehicle. It was a process - mostly because I’m stubborn - but we got there. Couldn’t be happier with my new car!
I have had a great experience buying my Holden thunder ute second hand through Hughes car sales! James is very kind and not pushy like most carsales man. Helped me through and explained everything with my finance and always answered my calls if I had any other questions. Highly recommend if your looking for a second hand car! ⭐️⭐️⭐️⭐️⭐️
Just purchased a 2021 Corolla of Dale and the Team at Hughes and could not be happier. Dale was terrific to deal with, nothing was too much and I was always kept informed at every stage of the process. I would highly recommend Dale and the Team at Hughes.
Very nice staff. Friendly and approachable.
Russell and James were extremely helpful and accommodating. From the moment we stepped in, they were so welcoming and very patient to answer all of our questions. They definitely made the whole process so easy. We are very satisfied with the service that they provide. Good team and amazing management.
I couldn’t recommend these guys enough. The experience we received on not one but two occasions was brilliant. Not pushy, no pressure, just great customer service. These are the guys to goto!!!! James & Russell THANK YOU! We are so happy with our New car, we appreciate the exceptional customer service we received from start to finish 🙌🏼👏🏼🙏🏼
I couldn’t recommend these guys enough. The experience we received on not one but two occasions was brilliant. Not pushy, no pressure, just great customer service. These are the guys to goto!!!! James & Russell THANK YOU! We are so happy with our New car, we appreciate the exceptional customer service we received from start to finish 🙌🏼👏🏼🙏🏼
I couldn’t recommend these guys enough. The experience we received on not one but two occasions was brilliant. Not pushy, no pressure, just great customer service. These are the guys to goto!!!! James & Russell THANK YOU! We are so happy with our New car, we appreciate the exceptional customer service we received from start to finish 🙌🏼👏🏼🙏🏼
I couldn’t recommend these guys enough. The experience we received on not one but two occasions was brilliant. Not pushy, no pressure, just great customer service. These are the guys to goto!!!! James & Russell THANK YOU! We are so happy with our New car, we appreciate the exceptional customer service we received from start to finish 🙌🏼👏🏼🙏🏼
I couldn’t recommend these guys enough. The experience we received on not one but two occasions was brilliant. Not pushy, no pressure, just great customer service. These are the guys to goto!!!! James & Russell THANK YOU! We are so happy with our New car, we appreciate the exceptional customer service we received from start to finish 🙌🏼👏🏼🙏🏼
I couldn’t recommend these guys enough. The experience we received on not one but two occasions was brilliant. Not pushy, no pressure, just great customer service. These are the guys to goto!!!! James & Russell THANK YOU! We are so happy with our New car, we appreciate the exceptional customer service we received from start to finish 🙌🏼👏🏼🙏🏼
I couldn’t recommend these guys enough. The experience we received on not one but two occasions was brilliant. Not pushy, no pressure, just great customer service. These are the guys to goto!!!! James & Russell THANK YOU! We are so happy with our New car, we appreciate the exceptional customer service we received from start to finish 🙌🏼👏🏼🙏🏼
I couldn’t recommend these guys enough. The experience we received on not one but two occasions was brilliant. Not pushy, no pressure, just great customer service. These are the guys to goto!!!! James & Russell THANK YOU! We are so happy with our New car, we appreciate the exceptional customer service we received from start to finish 🙌🏼👏🏼🙏🏼
I couldn’t recommend these guys enough. The experience we received on not one but two occasions was brilliant. Not pushy, no pressure, just great customer service. These are the guys to goto!!!! James & Russell THANK YOU! We are so happy with our New car, we appreciate the exceptional customer service we received from start to finish 🙌🏼👏🏼🙏🏼
DO NOT BUY USED OR NEW CARS FROM HUGHES CAR SALES TOOWOOMBA PART 2 Talking with these guys felt like a wrestling match, they looked as me as if I was to blame for their problems, and they stood there like two huge hawks waiting for the kill, whenever I did try to say something they wouldn't let me continue on and always talked back at me in a aggressive/rude way. When I asked whether I could th... More
DO NOT BUY USED OR NEW CARS FROM HUGHES CAR SALES TOOWOOMBA PART 2 Talking with these guys felt like a wrestling match, they looked as me as if I was to blame for their problems, and they stood there like two huge hawks waiting for the kill, whenever I did try to say something they wouldn't let me continue on and always talked back at me in a aggressive/rude way. When I asked whether I could then buy a similar used car, so I didn't cancel but only change the contract they said that also couldn't be done. I read through the contract again and it stated that one could change the contract. I tried to again speak to the manager but he conveniently left as he apparently had to buy a car in pittsworth, leaving his salesman Dale to deal with the matter at hand. I showed Dale the contract, he called his manager, and they agreed for me to buy a used car in place of the new car I had actually wanted. I chose a white Toyota Prado GXL. I was told I would have to wait till next Monday, or Tuesday, as they had to wait for a spare part for the front passenger window, as it wasn't working. They delivered the car for me that Tuesday, and the front passenger window from the drivers side switch wasn't working. When they left, I drove the car home and noticed that a rear passenger window didn't work either, I didn't dare to open the other rear passenger side window, as the one I had opened went down but didn't close up again, they sold me a car with broken electric windows for which I had to wait two days extra, and didn't even fix the problem. When I did a test drive with Dale these windows were actually in working order. When I further inspected the car I found some old chewing gum stuck and wrappers and rubbish in both rear side doors, it is funny that Dale and his manager said that the car detailer had cleaned the car and that the car looked much better. Even I can clean a car better than that. I write this review so that you are beware of dodgy car dealers and learn from my experience. In my opinion Mahindra isn't a bad car, but in my situation the car dealer Hughes car sales Toowoomba aren't worth the money, trouble or time. Rude, aggressive and untrustworthy salesman not worth a look at. Whatever car sales dealer, never pay a deposit of any sum as you may not be able to get out of the contract, also do not buy new cars, unless they are already there to look at and buy. BEFORE ONE POSTS a review, one should make sure that all the spelling is correct before submitting. My dog was a Belgian Shepherd and Not a German Shepherd, she wasn't ferocious at all and just protective of her owner, especially when there is a car salesman and his manager which she doesn't know that both come close to the car and windows. We warned you beforehand not to approach the car too closely because of this. YOU both put yourself in a dangerous situation as you both for some unknown reason, even though you knew there was a dog in the car, came so close to the car. As for your aggression, this was definitely the case, as we also have the evidence to prove it. No where in the contract does it say that a deposit of $1000 is payable, this is a quick cash grab, so the buyer cannot cancel a contract. You are the only dealer in Toowoomba to ever request this. He didn't offer us any cars after a strenuous argument, we finally ourselves chose a car. The Prado windows as far as I could see were in working order, I understand that one has to do a safety certificate, but the wait for the spare parts which didn't fix the problem was a utter waste of time. This 'Mini-detail' you requested, I guess doesn't include removing rubbish or chewing gum left lying around. What A BIG HEAD START?!???!!!!????? At the time of delivery YOU were more than HAPPY to again FIX the problem, that should have been fixed anyway. Dearest Russell Hughes in a Perfect world there would be kind and honest salesman which clearly you and Dale aren't. If YOU would have been flexible we wouldn't have had this problem in the first place. P.S I have also posted my review on multiple websites. Less
Bought a pre-loved Mahindra XUV500. Even though it was New Year's Eve, (and you'd forgive them if they were winding down), but Russell and James were extremely helpful and engaging. They gave me a fair price for my trade, and I couldn't be happier with the new car, and after sales service. Highly recommend.
Bought a pre-loved Mahindra XUV500. Even though it was New Year's Eve, (and you'd forgive them if they were winding down), but Russell and James were extremely helpful and engaging. They gave me a fair price for my trade, and I couldn't be happier with the new car, and after sales service. Highly recommend.
Bought a pre-loved Mahindra XUV500. Even though it was New Year's Eve, (and you'd forgive them if they were winding down), but Russell and James were extremely helpful and engaging. They gave me a fair price for my trade, and I couldn't be happier with the new car, and after sales service. Highly recommend.
Bought a pre-loved Mahindra XUV500. Even though it was New Year's Eve, (and you'd forgive them if they were winding down), but Russell and James were extremely helpful and engaging. They gave me a fair price for my trade, and I couldn't be happier with the new car, and after sales service. Highly recommend.
Bought a pre-loved Mahindra XUV500. Even though it was New Year's Eve, (and you'd forgive them if they were winding down), but Russell and James were extremely helpful and engaging. They gave me a fair price for my trade, and I couldn't be happier with the new car, and after sales service. Highly recommend.
Bought a pre-loved Mahindra XUV500. Even though it was New Year's Eve, (and you'd forgive them if they were winding down), but Russell and James were extremely helpful and engaging. They gave me a fair price for my trade, and I couldn't be happier with the new car, and after sales service. Highly recommend.
I am writing this on behalf of my old man He found paperwork from dates the 5/01/1990 From which he purchased a 1974 HQ gts Monaro sedan from Bill and Russel Hughes car sales. He has found the original paperwork from sale, he still owns the car to this day !!! And loves every minute of the car I have put a before and after photos of the car (before being the week he bought it) (after being it... More
I am writing this on behalf of my old man He found paperwork from dates the 5/01/1990 From which he purchased a 1974 HQ gts Monaro sedan from Bill and Russel Hughes car sales. He has found the original paperwork from sale, he still owns the car to this day !!! And loves every minute of the car I have put a before and after photos of the car (before being the week he bought it) (after being it at its current condition) He was very happy with the service you guys provided, friendly and helpful! Thought it would of been nice to share how good customer service has kept the business going. Less
Don’t waste your time buying anything from them.Cause owner does not stick to his word and the car needs engine replacement in less than 3 months.Should have gone else where.Now got a huge bill of repairs.The car was left in mess everything thing pulled apart nothing labelled .All you did was promised promised and did not stick to your word.How would you feel if the shoe was on the other foot.I c... More
Don’t waste your time buying anything from them.Cause owner does not stick to his word and the car needs engine replacement in less than 3 months.Should have gone else where.Now got a huge bill of repairs.The car was left in mess everything thing pulled apart nothing labelled .All you did was promised promised and did not stick to your word.How would you feel if the shoe was on the other foot.I can honestly say worst car dealership owner I have dealt with ever . Less
Bought a Mitsubishi Express van and on the way home the engine temp gauge was high, after checking the radiator i checked the oil only to find it bone dry, just as well as it is used for delivery work, now i know why it didnt have a smoky exhaust. Deal with these cowboys with extreme caution
Dale was fantastic. He wasn't pushy making you feel like you have to make a decision on the spot, unlike many other dealers in Toowoomba. We're able to purchase both cars from this dealership and they gave us a great price. Excellent service and very professional. And even provided an insurance quote that covered us as we drove away.
hi guys i was looking for a special car one i had troubles finding .. dale from hughs car sales rang me back instantly . i had no problems wat so eva byeing and perchiseing .. evan with out vewing the car the boys were 5 star about the whole lot i had no worrys at all the whole way threw perchsing a good quality car i am now a proud owner of a ford g6e thanks guys soo happy
Just brought my second car through these guys. The service was impeccable, very friendly and prompt. Nothing was too much trouble, including the hundreds of questions I asked. While finishing the paperwork, one of the other salesmen took my two boys and showed them the classic cars, which was a huge hit. Adam was honest with all the mechanical questions I asked as well.
I got a 2013 camaro off these guys and I'm from Tasmania I couldn't get over there because of my situation with cancer and the covid 19, they were very accurate with what they said about the car and I could not recommend them highly enough and Dale the car salesman
At last a Car dealership that gives great customer service before and after the deal has been made. Excellent interaction with Dale Gersekowski. and to complete the deal you are given a nice looking document folder to hold all the transaction documents.
Fantastic super friendly staff who can't do enough for you and no pressure just information highly recommend to buy a vehicle here
Hughes Car Sales team are good people , found the whole team easy to deal with honest genuine customer service. My wife was overwhelmed with their service and quality of the vehicle we purchased. Thanks for everything Rusty and his team 👍👍
Russell and the team were fantastic to work with selling my car. Great service and competitive pricing. Highly recommend.
I Love Love Love my Mazda 3 purchased from Hughes Car Sales. I thoroughly recommend Dale, for his friendly manner and excellent service. Not the average pushy car salesman. Thanks Dale, you are one in a million. Highest Five !!!! Did I say my hubbie actually went looking for a Mahindra 4 x 4 ute, when I spotted my Mazda. What an opportunity, girls take your hubbies shopping at Hughes Car Sal... More
I Love Love Love my Mazda 3 purchased from Hughes Car Sales. I thoroughly recommend Dale, for his friendly manner and excellent service. Not the average pushy car salesman. Thanks Dale, you are one in a million. Highest Five !!!! Did I say my hubbie actually went looking for a Mahindra 4 x 4 ute, when I spotted my Mazda. What an opportunity, girls take your hubbies shopping at Hughes Car Sales. No other way to spend Melbourne Cup Day Fun. Thanks Dale. You are awesome. Less
Good cars at competitive prices and good service
Great service! No pressure, went the extra mile. Really appreciate the time Russell spent with us. He even fixed a broken back catch so we didn’t have to sticky tape it! Love, love, love.
Really, thank you Russell, Dale and James for your help. I highly recommend HUGHES car sales for all. Lovely and friendly staff they made me happy in choosing my car, they have a variety of excellent cars with a great service. Really, I appreciate your help and thank you again.
Russell Hughes is not your typical motor dealer. He is such a nice chap it is more like chatting with an old family friend than talking to a salesman. But it is not only Russell, he has fully staffed Hughes Car Sales with like people. Whether in sales, service or admin we found them all to be lovely. Also the deal was very good and when we picked up our new Mahindra it was the first time in my li... More
Russell Hughes is not your typical motor dealer. He is such a nice chap it is more like chatting with an old family friend than talking to a salesman. But it is not only Russell, he has fully staffed Hughes Car Sales with like people. Whether in sales, service or admin we found them all to be lovely. Also the deal was very good and when we picked up our new Mahindra it was the first time in my life that I have ever taken delivery of a vehicle, new or used, and found it to be completely full of fuel. Less
Absolutely amazing service. Nothing was too much trouble for Dale and the team. It was so refreshing interacting with people who are proud to be themselves and not embody the typical 'used car salesman'. I was definitely impressed with the level of service and personal touches that went into the whole process. Will definitely be recommending to family and friends!
Great deals, great people
I bought a Navara Ute from Hughes Car Sales a couple months ago. They custom fit it to suit my needs. Was very happy with the service I received from Dale and James. Nothing was a problem. Highly recommend buying a vehicle here.
Went in today wanting my dream car Rav 4. I ended up buying this car. No pressure from anyone who works there. Told the truth and helped me with everything. Thank you so much for everything you did for me. Highly recommend this dealer ship.
On behalf of my partner: Would like to thanks James and the team for their professionalism through-out the process of the purchase of my new car. Great job guys, couldn't recommend you more highly. Matt
Good price polite and helpful staff and made sure I was happy
Picked up my Veloster yesterday and couldn't be happier with the sale from the initial contact. James was very professional and helpful in every way....... i was treated with great respect and received friendly and excellent service. Will return for Adam to carry out future workshop services. Thanks so much ... such a great experience!
Best mechanic in Toowoomba! Adam is so professional, well experienced and reliable! Me and my family won’t go anywhere else, our car service over the past years have been 10/10!! You won’t be disappointed.
Very helpfull very knowledgeable awesome to work with
I have bought many cars from Hughes Car Sales and had nothing but great things to say about their service. Adam is an excellent mechanic who is more than helpful and explained the entire roadworthy to me. Dale is a super salesman and fulfilled all commitments made. Russell has a lot of experience in cars and it shows for the vehicles that he sells and i have purchased. Good work Team!
I bought a car there four months ago and I took it back as I was having a problem getting it into fourth gear. They quoted me $1650.00 to put a new clutch in, which they did and after I picked the car up I was still having trouble getting it into fourth gear. They weren't interested in rectifying the situation. They then told me they need to pull the gear box apart and couldn't give me a price f... More
I bought a car there four months ago and I took it back as I was having a problem getting it into fourth gear. They quoted me $1650.00 to put a new clutch in, which they did and after I picked the car up I was still having trouble getting it into fourth gear. They weren't interested in rectifying the situation. They then told me they need to pull the gear box apart and couldn't give me a price for this. I personally wouldn't buy a car from this company. Less
Great service came from interstate vehicle was as described hassle free transaction would recommend.
Down to earth, knowledgeable and love the Pic Up ute
Great service from friendly, knowledgeable staff. James even had a big red bow on the Pajero we bought. We are very happy customers and will get Hughes to service yhe car too.
Great service, very helpful and professional, customer focused and listens to what you say. Very Very Happy with my car. Thank you Hughes Cars
Big shout out to the team at Bill & Russell Hughes for always going above and beyond with the service of my Mazda 2. It never skips a beat with you guys looking after it. Thank you!!
I have bought a couple of vehicles from Hughes. I visited this time for information on a vehicle they had for sale. Russell and his staff were as helpfull as always. If you need another car this is the place to shop.
Great place to buy a car very friendly and great service
great service, prices, range. well done Russell
What a great dealer, Dale was our salesperson and I would highly recommend him to anyone. Thankyou Dale and Bill & Russell Hughes car sales. Great service and wonderful people.
Great company to deal with. Excellent after sale service.
Great service. Very easy to deal with.
Really honest people
excellent service, good range of cars at reasonable prices.
Russell and james di the best deal for me on purchesing my 2013 ranger xlt, couldn't be happier with the service and quick turn around i got! Would be reccomending friends and family!!
I've used Bill & Russell Hughes Car Sales in detailing a number of vehicles and have received great advice from Russell Hughes in regard to vehicles. I have always found the service to be excellent from Russell and his staff where my expectations are consistently exceeded.