based on 200 reviews
Nice work. Good experience. Fast service.
Friendly staff, quick to respond and are extremely helpful!
The service was excellent. I received my garmet early and without any issues I would recommend this company to anyone who needs a dry cleaner
Outstanding professionalism and customer service
Thank you for putting a rush on my order and having it ready in the same day! I am leaving on vacation tomorrow and could not find a cleaners to do same day service., I moved from Tampa and been looking for a great dry cleaner, and I am so happy to find you!! I will Definitely be back!! Thanks again for be very accommodating!
Had some shirts cleaned and some patches sewn on work shirts. Awesome work. Excellent!.
Sage Cleaners is awesome! It was my first time using them and it was a great experience. Reasonable prices and friendly, helpful staff. I will definitely use them again!
Suit cleaning went very well.
Fast and easy. Needed a suit cleaned last minute and they executed perfectly.
Great service!!
Always excellent service
Great Service Every Time!
Great customer service.
Very good dry cleaner!
Quick service!! Mrs. Rita did my alteration while I waited, I was very impressed!! The attendant was very friendly as well. I will definitely be back.
Sage cleaners has very courteous, friendly employees, they answered all my questions and took care of my vintage wedding dress with kid gloves. Couldn’t be happier.
Very professional and courteous employees. Great job on my clothes and was done in a timely manner. Recommend
Needed same day service for my bridal shower dress and they delivered as promised! Highly recommend!
Great service and staff. Very pleased with how they dry cleaned my dress clothes.
Always very fast! Good value and nice customer service.
Great service, very affordable and reliable.
The agents are very nice and helpful. They show very good customer service skill.
Very friendly
Rude on the phone
Awesome! Very professional and they do a great job!
They took my baskets. As a new wash and fold customer I had thought the pickup person would bag my laundry up in one of their bags. Wrong. They took my laundry baskets and have not returned them. Barbara said she would have them returned, but that was 22 days ago. I even sent pictures. When I asked how they would resolve the issue and that a reimbursement seemed fair Barbara stopped responding. A... More
They took my baskets. As a new wash and fold customer I had thought the pickup person would bag my laundry up in one of their bags. Wrong. They took my laundry baskets and have not returned them. Barbara said she would have them returned, but that was 22 days ago. I even sent pictures. When I asked how they would resolve the issue and that a reimbursement seemed fair Barbara stopped responding. Apparently their customer satisfaction guarantee is just lip service. I had also received someone else's bath mat in my laundry when it was returned. Edit 4/22/23 They finally found and returned my baskets. It took about 2 months. They credited my Sage account for the cost of replacement baskets, but I still won't be returning. It was not a good experience for me. Less
They are great , everything comes out super clean
Easy to use app and text messaging to schedule dry cleaning pick ups and deliveries to my home. We have been using them for 3 years now and have been very pleased with the quality and service.
Excellent service and quality.
Great experience! Love the convenience of pickup and delivery.
I also have some repairs on some clothing so I am not able to comment on that. But the lady I dealt with for the dry cleaning was most pleasant cheerful and informative. Was very satisfied
Look for service elsewhere. Their customer service is awful. For example, when a garment of mine was damaged during their cleaning process, I was told by the attendant that someone would call me…3 months later after weekly follow up requests from me, still not a return phone call. When you call the number at the retail location, they can’t help you. They claim, that there is a “chain of command... More
Look for service elsewhere. Their customer service is awful. For example, when a garment of mine was damaged during their cleaning process, I was told by the attendant that someone would call me…3 months later after weekly follow up requests from me, still not a return phone call. When you call the number at the retail location, they can’t help you. They claim, that there is a “chain of command to follow”. They claim that they can leave notes in their system about your request, but cannot provide a customer with a phone number for anyone that will call you back or resolve an issue. Seriously- we are cleaning clothes here, not saving lives. When you call the production sight in Valrico no one answers the phone. When you leave a message, no one calls you back. After calling their locations, you receive a text message that says, “We missed your call, how can we help you”. When you respond to that text…no one calls you regarding your request. Awful experience. Don’t waste your time or money period! Less
A few problems early on but they were addressed in a timely manner which was greatly appreciated. Happy Customer!
It has been nice having a cleaners I trust to always do a good job. Sage is my cleaners and alterations place of choice. 👍
The pickup/delivery is extremely convenient and easy to use.
I have been using this laundry for almost 4 years, and will not change it for nothing. They have an awesome service specially the home pickup and delivery. Prices are good, work quality great and customer loyalty awesome so what else do I want.
They do my dry cleaning. They pick up and drop off, and respond to text messages. Very convenient.
This was my first time using a dry cleaner that made a house call, it was extremely convenient, easy to setup and navigate. I really enjoyed the the ease of the pickup and return of my items.
Fast, convenient, friendly service.
I have been using Sage Cleaners for my dry cleaning pickup and delivery for years and I couldn’t be any happier with their services. Every item has been impeccably pressed and on time. Within the 1st few months of using Sage Cleaners, my husbands lost his Cartier money clip with close to $100 cash in it, when my dry cleaning was dropped off, I was shocked to see the money clip with the cash still... More
I have been using Sage Cleaners for my dry cleaning pickup and delivery for years and I couldn’t be any happier with their services. Every item has been impeccably pressed and on time. Within the 1st few months of using Sage Cleaners, my husbands lost his Cartier money clip with close to $100 cash in it, when my dry cleaning was dropped off, I was shocked to see the money clip with the cash still inside, was placed in a little bag attached to my dry cleaning. This kind of honesty is hard to come by and I will forever be a loyal customer. My favorite part of using Sage Cleaners is their delivery driver, he is an absolute joy to interact with and he’s always incredibly patient with my dogs going insane when he arrives. Less
I have been using this company for a few years now and have had zero issues with how my clothes turn out, the delivery or the customer service. I would recommend to everyone with a busy lifestyle that needs cleaning to utilize Sage Cleaners.
The service and speed they did my work in was great! I will be using them over and over now that I know about them.
A++++ service! Great communication. They offer a great pick up and delivery service.
One of my favorite features is that they pick up and deliver my cleaning multiple times a week. Hassle free and easy to use.
All work done well in a timely manner. Friendly staff.
Convenient pickup and drop off options and great Ecommerce portal.
I have used this service for over two decades, and I’ve been very happy with their service. Very professional, very friendly, and great service.
Highly Recommend Sage Cleaners pickup/delivery service. Very quick turn around, super easy to set up and great communication.
Ease of dropping off and picking up…courtesy from the staff. Definitely will use again!
It is fantastic to have the pick up & drop off all with a text. So easy. Great customer service
I love Sage Cleaners. They pick up & drop off and make my life so much easier.
I've been using Sage Cleaners for some years and, although they closed the store nearest to my home, I'm grateful that I'm able to use the delivery service. The delivery guy, Stan is awesome.
We are new customers to Sage but so far they have been fantastic! Love the text communications confirming pick up and delivery of dry cleaning. Very easy to schedule online.
AAA++++++ excellent service I have been using them for about 3yrs now!!!!!
Wonderful customer service
Love the at home pick up and delivery!! It makes things so easy...and convenient. I recommend to everyone who gets dry cleaning!!
Did a very nice job cleaning my clothes, sheets and towels. And my comforter looked great!
Completed work ahead of promised date. Good job of underpromising and overdelivering!
They do a great job and they pick up and deliver. Great dry cleaners.
My experience was great! They picked up from my door and dropped off at my in a timely manner—Definitely to my expectations! I would recommend!
Excellent. There was some chaos as they absorbed another dry cleaner across Lithia, but since then service is better, more organized, and good comms on when stuff will be done.
I've using them for 9 years and their services are convenient and professional.
For the most part I can count on pick up and delivery. There are times where my jeans are not starched as requested, I require heavy starch with creases and somehow that is not what I receive. Nevertheless I continue with the service. There needs to be a place where you could comments after delivery if there is a problem with the dry cleaning, with rapid responses. Thank you
LOVE LOVE LOVE the convenience. Schedule online when you need it….they pick up and deliver. Really like how they do my blouses and husbands shirts…PERFECT by cuff and collar starch. I like getting the reminder notes …as it gets me in gear to get the cleaning together. Highly recommend this service!
Sage was quicker than they said my laundry was going to be and were friendly with a good attitude.
Very prompt service. Always on time. Even removed some blood stains on a jacket I thought would never come out!
I’ve used Sage Cleaners on Big Bend every week for about a year to clean uniforms and dress clothes. Never had a problem. Clothes are cleaned and pressed neatly. The app is very easy to use to set up a pickup. Sage picks up from my area (Southfork Lakes) on Thursday and drops it off by mid-morning on Monday. I chose to keep my credit card information on file and all charges have been appropriate ... More
I’ve used Sage Cleaners on Big Bend every week for about a year to clean uniforms and dress clothes. Never had a problem. Clothes are cleaned and pressed neatly. The app is very easy to use to set up a pickup. Sage picks up from my area (Southfork Lakes) on Thursday and drops it off by mid-morning on Monday. I chose to keep my credit card information on file and all charges have been appropriate and completed at the time of service. I’m writing a review because I received an email asking for a review. Nothing was promised (or expected) for writing a review. I believe this was the only email from them I’ve ever received which was not directly related to my cleaning service, so Sage does not bombard with unnecessary emails like many other businesses do when they get ahold of your email. Less
Very flexible and quick turnaround, I’m very happy I found this company!
Very efficient service. They pick up and drop off twice a week, their prices are pretty much in line with other similar companies, and they do a great job with cleaning. Haven't experienced any problems during the three years i've been using them.
Great. Pickup, Delivery and always on time. Extremely Convenient
Always gives great service
The convenience and quality delivered by Sage Cleaners is top notch which is why I continue to be a repeat customer! Highly recommend!!!
This is a business that thrives to make their customers keep coming back as their services they offer is second to none in the cleaning business wheather it is dry cleaning, wash fold, or alterations etc
Very easy to schedule a pickup. This is the only cleaner I use to dry clean my clothes. Always a good care of them. Never bad surprises or damages.
Great service!
Been using Sage cleaners delivery service for 2 years . Best decision I’ve made ! Always prompt with pick up and delivery! I’ve tried other cleaners in the area but none of them compares to Sage.
Makes getting clothes dry cleaned easy. Put them on your door and a few days later they are returned.
Service is great
Saga cleaners is amazing! My clothes are always clean, folded and packed so nicely! They also pick up and delivery!
Very nice Staff and Courteous.
I am happy that the location is pretty easy to get to switching from the other one and like the performance of the services a lot
We love Sage Cleaners the ease of pick up and drop off is awesome and appreciated!
Takes away the hassle of laundry. I love it.
The pickup and delivery were very prompt, and the comforter was delivered in a nice zipper bag that is great for storage. I couldn't be more pleased with the service. I would highly recommend Sage Cleaners and will be using them again.
They are very prompt and my clothes are really fresh and clean
Great company!!! Always a thorough job of cleaning, wonderful pickup and drop off service, love the texts to let me know items have been picked up or dropped off. And I absolutely love the absence of traditional dry cleaning smell!!!
Tuxedo shirt pressed, looked fantastic!
Enjoy having pickup and drop off. Helpful if necessary.
Very happy with the service provided to me.
They are always on time & do a GREAT JOB
Love that they do pick up & drop off. Great service.
Don’t waste your money with this place. More than likely they’ll ship your stuff to the plant on Lithia Pinecrest, and the manager there, Barbara will give you the run around if something happens to your items. If you have to talk to Barbara then chalk up a loss because they will not make it right. She will not admit fault and make it YOUR fault. You’re better off DIY at home.
Girls here are very nice. Was disappointed at another location but these girls weren't hesitant to help very nice and easy to talk too. Good prices and great turn around time. Would recommend if looking for quick and easy.
I had a comforter dry cleaned in early October and it was returned severely damaged. The inside lining was clumped and matted, the seams no longer lined up or laid flat, and there were multiple holes. I called and they insisted they pick it up again to review it to “see if it was their fault” but instead they just recleaned it, destroying it further, and charged me. They admitted this charge and ... More
I had a comforter dry cleaned in early October and it was returned severely damaged. The inside lining was clumped and matted, the seams no longer lined up or laid flat, and there were multiple holes. I called and they insisted they pick it up again to review it to “see if it was their fault” but instead they just recleaned it, destroying it further, and charged me. They admitted this charge and recleaning it was a mistake on 10/20 but did not issue the promised immediate refund it until 11/17. When I called again they gave the excuse that it was marked wrong and insisted again they pick it up to review it before they would compensate me for the damaged caused. Then they failed to show up on two separate days to pick it up. Once it was finally picked up, I called after a week and a half of not hearing anything and they let me know that not only would they not be fixing it (it was obviously destroyed beyond repair) they had determined it was not their fault and would not compensate me other than a refund for the initial cleaning and sew one hole as a “good gesture” while continuing to deny any responsibility. As context for the inevitable response back: 1. The stated wear and tear-the comforter was a little over a year old and used for a guest bedroom thus in great shape as it was barely touched. 2. The statement that the clumping is just what happens when it’s cleaned: I have had this comforter cleaned on two separate occasions by a different company and the comforter came back perfectly both times. I have receipts for the extra charge, evidence of the lie it was refunded on 10/20 and proof it was not actually refunded until 11/17. Less
If I could give them a -10 I would, I dropped dress pants and a shirt off Thursday at 10:00 am I have a receipt to have my clothes rushed to be picked up at 5:00pm Friday because I told the lady I had a wedding to attend Sunday, Friday at 4:45 I went to the location they haven’t even received the clothes yet, 5:40pm they call me to tell me my clothes are still at the plant that they probably can’... More
If I could give them a -10 I would, I dropped dress pants and a shirt off Thursday at 10:00 am I have a receipt to have my clothes rushed to be picked up at 5:00pm Friday because I told the lady I had a wedding to attend Sunday, Friday at 4:45 I went to the location they haven’t even received the clothes yet, 5:40pm they call me to tell me my clothes are still at the plant that they probably can’t get them until Monday ! No manager will call me and the employee that just called me now said they haven’t even been sorted out of the bin yet and that she would literally have to go through the whole bin to find the clothes ! This is SO unacceptable, no costumer service and no management has got back to me. Absolutely horrible I wouldn’t recommend this place to my worst enemy smh Less
I used Sage to hem my bridesmaids dress since I am short. I called them in advance and they advised me to go to a specific location so that the seamstress could measure me. I asked if they would be okay with me coming in at noon (didn't want to ruin anyone's lunch time) and they assured me that it would be a good time. They let me know in advance what their turn around time was which I thought w... More
I used Sage to hem my bridesmaids dress since I am short. I called them in advance and they advised me to go to a specific location so that the seamstress could measure me. I asked if they would be okay with me coming in at noon (didn't want to ruin anyone's lunch time) and they assured me that it would be a good time. They let me know in advance what their turn around time was which I thought was a great move for them so I know before choosing my services. I showed up and once I found the right door they ushered me in the back, took my measurements with the shoes I planned to wear, and said they would get it back in 10 days which was plenty of time before the event. I got a text from them once it was ready, paid online, and picked up in minutes. Price was reasonable and the quality was excellent. I picked them after reading other good reviews (I've never needed alterations before) and I was happy that I did! Less
Always helpful and friendly when I use the drive through. Good service to deliver to home with no charge. I find their prices fair and they have good deals from time to time, such as 25% off on total order. Very convenient...I like them a lot!
Dry cleaned our king sized bed cover.
If I could give them zero stars, I would. I brought a dress in a week ago for a wedding and called to pick it up when they told me their seamstress got Covid so she hasn't hemmed the dress. They did not let us know in advance at all. Extremely unprofessional with no regard for the customer.
I just love the manager/ customer service at this dry cleaners she always makes me feel special
No customer service skills what so ever the working didn’t even acknowledge me / in rud way asked me what I want. Came in to see how quickly I can get my suit back.
We use Sage Cleaners monthly and the team is amazing. The staff is friendly, the service is efficient and reliable. I recommend Sage Cleaners to all friends and family in the area.
Excellent service, super convenient
Extremely helpful and friendly. I’m constantly going, they have found a way to keep it easy and fast. Best place in town!
My Dry Cleaning was done well and quickly-which was greatly appreciated.
Great dry cleaner with convenient drive through and alerts when clothes are ready. Always does a great job.
Great customer service
I take my dry cleaning to Sage. They are excellent.
I have been using Sage and the previous company for about 6 years. I wear French cuff shirts and consistently they are returned incorrectly pressed or not pressed at the cuff. I recently emailed and spoke with the owner and customer service manager who assured me they would resolve. I declined the offer for a refund or returning same shirts for free with hopes they would address the problem. For ... More
I have been using Sage and the previous company for about 6 years. I wear French cuff shirts and consistently they are returned incorrectly pressed or not pressed at the cuff. I recently emailed and spoke with the owner and customer service manager who assured me they would resolve. I declined the offer for a refund or returning same shirts for free with hopes they would address the problem. For one instance,/delivery, they did all of the shirts correctly. Thereafter the same issues continued. I emailed the owner again and said I would like reimbursement for those shirts not properly completed, I got no response. I also provided pictures to verify. I wear a suit every day, so I’m a fairly large and consistent customer, seems like you’d want my business. I’m checking put Tide who is just a mile away from Sage. It’s a shame to have to change, but I’m tired of paying and not getting what I requested. If you’re detailed about your clothing, you may not want to use this vender. Less
Well done repairs, as promised.
Gave them seven shirts to wash and lightly starch, everything was done in a timely manner. The lady who works there is also very nice
Needed suits extra fast. Excellent service!
Never been there!
Let me tell you what! This is the first time I used these guys and it’s definitely the last time I use them! I dropped off a sweater on Tuesday and it’s Thursday I called yesterday and they said they lost my sweater and then come find out someone sent it to a wrong store! 4 days 4 days for one piece of clothing to get dried cleaned and now maxine wants to offer me a 20% discount and for her to be... More
Let me tell you what! This is the first time I used these guys and it’s definitely the last time I use them! I dropped off a sweater on Tuesday and it’s Thursday I called yesterday and they said they lost my sweater and then come find out someone sent it to a wrong store! 4 days 4 days for one piece of clothing to get dried cleaned and now maxine wants to offer me a 20% discount and for her to be laughing at this situation is crazy. Less
Dry cleaning king size comforter, no chemical smell, soft & clean, packaged in zip protective covering. Great customer service, quick turnaround, reasonable price, first time customer discount. Highly recommend.
Have been using Sage for a while. With the new system the quality and service is just as good yet more convenient.
I'm new to the area and used Sage Cleaners at Lithia Pinecrest & Bloomingdale to clean my 2 comforters. They did an awesome job for an awesome price - plus the lady that works there was very nice and friendly, I highly recommend them. They also put my comforters in zip bags that I can store them in.
Fast and friendly
Sage Cleaners is always friendly, prompt and clothes and bedding looking pressed and wonderful.
Always great, from the customer service to the quality of work!! Keep it up!!
I like the personnel and the cleaners, I just don’t like getting all the texts.
Excellent job dry cleaning my clothes and very professional staff
Sage dry cleaners associates are nice and professional. I like that the cleaners sends a text when you clothes are back. They dry cleaned an older mans suit, for me, and it looks great.
Had serious problem and owner responded and personally fixed it Appreciate the attention to the customer.
Do not use...they totally faded a $500 comforter and said they are not responsible for because I signed some paperwork? Never signed anything, has asked and tried to get a copy of this signature only to get the run around. They say they must have taken it to the office and we will call...never call. I have made multiple trips to them only to get someone will call and nothing. When I took then a p... More
Do not use...they totally faded a $500 comforter and said they are not responsible for because I signed some paperwork? Never signed anything, has asked and tried to get a copy of this signature only to get the run around. They say they must have taken it to the office and we will call...never call. I have made multiple trips to them only to get someone will call and nothing. When I took then a pillow sham (we did not dry clean those) to compare the fading they said I should have dry cleaned those also so they match??? Really, your answer is we should have ruined it all. Do not use. Less
New to area and apartment complex offering service through Sage Cleaners. Had hoped for great service to go with the convenience. Unfortunately, that did not occur. Tried the service twice and both times business shirts were returned very wrinkled as if they had been stuffed in a delivery van with many other orders and/or stuffed into the delivery locker with little care. I will be looking for an... More
New to area and apartment complex offering service through Sage Cleaners. Had hoped for great service to go with the convenience. Unfortunately, that did not occur. Tried the service twice and both times business shirts were returned very wrinkled as if they had been stuffed in a delivery van with many other orders and/or stuffed into the delivery locker with little care. I will be looking for another service this week. Less
Great Service
Excellent customer services with a smile from ashley on drop off and pick up.
We love the new pick up/drop off service!! Shirts always clean and pressed well. Affordable. Staff in store and truck driver are very friendly!
You need to get a sign on the window that says if you have a coupon please tell them that first when I presented the coupon after I gave him the phone number they said they didn't know if they could put it in or not so here I am with a coupon taking advantage of your offer and when I pick up the laundry I won't know if I got the discount or not just a little room for improvement
Great as always
Very friendly staff Prompt service
They do a great job and prices are good! Just wish they had a customer loyalty program so that I don’t have to deal with coupons every time!!!
Great job! Quick turnaround and wonderful customer experience!
Do not take your dry cleaning here! Took a week and a half to finish a tablecloth and they ruined it. Didn't even let me know about the damage. Didn't discover it until I set it up at my conference booth today. Get your items cleaned elsewhere!
Store 4341 is outstanding! The friendly professional service is hands-down the best I have ever received from any print shop and any UPS shop.
Very expensive compared to other cleaners. Told to use a coupon and when I came to pick up order they said you have to bring it when you drop them off.