I was travelling from St Marys with my daughter when the heat shield of our car decided to come loose. I didn’t know the area and I was freaking out. When I seen I was close to this garage I called and they immediately got us taken care of! If I wasn’t employed at a dealership and from the area 10/10 would visit again! Thank you so much!!! They got us on our way in no time.

My mechanic of 20 years retired, and I needed a new place. 1st time going to this garage. I felt treated like part of the family. 2 things you need in life: a good doctor and a good mechanic. I have both again. Highly recommended

Had to call 3 times only to find out they couldn't help.

We have a VW Tiguan that had been having some issues. The SES light was on and our regular mechanic tried everything to figure out the cause. He pulled spark plugs, injector coils and more costing us thousands without resolution. We decided to give BNB a try and without even looking at the car, Martin was like I know what it is we see it all the time. Once they had a look at it, proving Marti... More

We have a VW Tiguan that had been having some issues. The SES light was on and our regular mechanic tried everything to figure out the cause. He pulled spark plugs, injector coils and more costing us thousands without resolution. We decided to give BNB a try and without even looking at the car, Martin was like I know what it is we see it all the time. Once they had a look at it, proving Martin right, they were able to correct the carbon buildup and we haven’t had issues since. BNB is the only place we will bring our vehicles from now on. Less

My company uses them for our fleet of trucks and they always make sure everything is done right, cost effective and most importantly on time. Fantastic service

My car recently had electrical problem and got fixed by the BNB garage with very reasonable price. The shop has very good skilled technicians who precisely diagnosed the problem and fixed it quickly. The owner Martin brothers are honest and warm people who are frank to me on the cause of the issue and the working solution. I am very satisfied with the service from this auto shop and highly recomm... More

My car recently had electrical problem and got fixed by the BNB garage with very reasonable price. The shop has very good skilled technicians who precisely diagnosed the problem and fixed it quickly. The owner Martin brothers are honest and warm people who are frank to me on the cause of the issue and the working solution. I am very satisfied with the service from this auto shop and highly recommend it to anyone whose car needs services. Less

Martin and his team have done both normal mintenance and repairs as well as custom suspension modifications on our vehicles over a number of years. The service we have received has been friendly, high quality and at reasonable cost...... even when what we were asking for was non-standard and required a high knowledge and skill level. I highly recommend the services offered by Built Not Bought Gar... More

Martin and his team have done both normal mintenance and repairs as well as custom suspension modifications on our vehicles over a number of years. The service we have received has been friendly, high quality and at reasonable cost...... even when what we were asking for was non-standard and required a high knowledge and skill level. I highly recommend the services offered by Built Not Bought Garage. You will not be disapointed. Less

RUDE, ABUSIVE and AGGRESSIVE owner. Worst place to take your car. They always have appointments available which is because nobody wants to go there. I wish I could have an option to give less than 1 star. They quote lesser price and once you are there, they charge more. Unethical and highly unprofessional.

The customer service here is top tier, and the mechanics are very skilled and take pride in every repair job. I've never had any issues, the owner is honest, transparent and goes above and beyond to satisfy ever customer. When I discovered Built Not Bought I was immediately relieved. Now they are the only auto shop I trust with all of my repairs. I would recommended this auto repair shop to any... More

The customer service here is top tier, and the mechanics are very skilled and take pride in every repair job. I've never had any issues, the owner is honest, transparent and goes above and beyond to satisfy ever customer. When I discovered Built Not Bought I was immediately relieved. Now they are the only auto shop I trust with all of my repairs. I would recommended this auto repair shop to anyone. Thanks guys for always delivering excellent service 👏 Less

I've taken both my vehicles here and been more then satisfied each time. Weather it was an oil change, diagnostic or performance related there technicians took care of it. Not only did they take care of issues that had occurred with my vehicles but they also walked me through what happned and why it caused said issue. The technicians here are passionate about performance and obviously take alot o... More

I've taken both my vehicles here and been more then satisfied each time. Weather it was an oil change, diagnostic or performance related there technicians took care of it. Not only did they take care of issues that had occurred with my vehicles but they also walked me through what happned and why it caused said issue. The technicians here are passionate about performance and obviously take alot of pride in the work they put out from small to big jobs. This is a shop full of people who's passion is cars. Would 10/10 recommend to anyone Less

Moving to NS towing a trailer I needed to make sure my truck was in good working order. Brought it to BnB garage and they looked after my very well, did what was needed to make sure I was safe and didn't push a lot of unnecessary work. Thanks guys!

Great garage! This is an awesome family business that works so hard to get the job done! Helped me figure out what the problem was with our car and was able to get the part same day and now it works better than ever. Martin took the time to show me the problem and why it was was causing issues. I feel much better and now we are safely back on the road. Reasonable prices and professionals at work ... More

Great garage! This is an awesome family business that works so hard to get the job done! Helped me figure out what the problem was with our car and was able to get the part same day and now it works better than ever. Martin took the time to show me the problem and why it was was causing issues. I feel much better and now we are safely back on the road. Reasonable prices and professionals at work here! Thank you to Martin and Mike for you help today :) 🚗 You have an amazing team there and we are grateful! Less

Excellent shop for everyone. Owner was a truck mechanic and does a lot of work on track and performance cars. Very knowledgeable, friendly and honest.

These fellas are pros. They find and fix problems quickly and thoroughly. …and give us the best service of all

Took my daughters car in for oil change, oil leak, replaced brake light, and full inspection. Received a call to pick up the vehicle a week after and upon arrival. The found light wasn't replaced, and the alignment was not done, so my daughter had to wait 45 minutes. We were informed that the oil leak was from spillage from topping up oil, which I did do, and Martin said that was where the oil ... More

Took my daughters car in for oil change, oil leak, replaced brake light, and full inspection. Received a call to pick up the vehicle a week after and upon arrival. The found light wasn't replaced, and the alignment was not done, so my daughter had to wait 45 minutes. We were informed that the oil leak was from spillage from topping up oil, which I did do, and Martin said that was where the oil was from. I could have told them that, now today it is still leaking, not very happy with their mechanic. Definitely not a 5 Star business! Less

Friendly and knowledgeable people, happy to see if something else was wrong they pointed it out to you.

If you want a mechanic who is honest, fairly priced, hardworking and actually cares about their clients - go here.

I recently had the pleasure of entrusting my car to Martin at BnB Garage, a remarkable local business that truly embodies exceptional customer service and expertise. From the moment I stepped into their establishment, I felt like we were part of the same team, working together to ensure the safety of my vehicle. Martin's extensive knowledge and dedication to his craft were evident from the start... More

I recently had the pleasure of entrusting my car to Martin at BnB Garage, a remarkable local business that truly embodies exceptional customer service and expertise. From the moment I stepped into their establishment, I felt like we were part of the same team, working together to ensure the safety of my vehicle. Martin's extensive knowledge and dedication to his craft were evident from the start. He carefully assessed my car's condition and provided invaluable recommendations to make it safer and more efficient. His expertise was matched only by his genuine passion for delivering top-notch service. One aspect that stood out during my visit was Martin's willingness to go the extra mile. He took the time to personally show me the damaged parts of my vehicle, patiently explaining why they needed replacing. This transparency not only instilled confidence in his recommendations but also empowered me to make informed decisions about my car's maintenance. What truly impressed me was Martin's commitment to accommodating my needs. Despite a busy schedule, he managed to fit me in within the same week without hesitation. Moreover, he was incredibly flexible with appointment times, ensuring that the service was convenient for me. This level of attentiveness and customer-oriented approach is hard to come by, making BnB Garage stand out among its competitors. To my astonishment, Martin's dedication didn't end with business hours. He went above and beyond to fulfill his promise of providing a safety certificate by the specified day. Despite the additional effort required, he made sure the document was ready promptly, reaffirming his reliability and commitment to excellent service. In conclusion, my experience at BnB Garage with Martin surpassed all expectations. Not only did I receive outstanding recommendations and services to improve the safety of my car, but I was also met with exceptional professionalism, flexibility, and a genuine desire to ensure my satisfaction. If you're in search of a trustworthy local business that excels in customer service and automotive expertise, look no further than BnB Garage and Martin. Their dedication to their craft and commitment to going above and beyond will leave you thoroughly impressed. Less

My friend introduced me to Martin’s BNB after his great experience with BNB. After I experienced Martin’s high quality service for my car, I found Martin is really super professional and responsible for taking care of cars seriously including German cars. Also, he charges very fair price even lower than market. He is addicted to cars, enthusiastic, a very respectful guy I have met, and focuses on... More

My friend introduced me to Martin’s BNB after his great experience with BNB. After I experienced Martin’s high quality service for my car, I found Martin is really super professional and responsible for taking care of cars seriously including German cars. Also, he charges very fair price even lower than market. He is addicted to cars, enthusiastic, a very respectful guy I have met, and focuses on his skills. He fixed my BMW accurately and faster than any shops I had visited in Hamilton after I experienced lots of pains from different shops failing to test my car’s no power faults from Buddy BMW. I almost give up after long time services and expenses from other shops. BNB is just as her name ‘Build Not Bought’, she saved my car from selling as garbage. Also, she helps to reduce extra car garbage to protect our surroundings. I appreciate it greatly. Less

Found BnB on Google, looking for a reliable garage for an A/C issue that been going on for 3 years. Had it serviced by 2 other garages that could not find the problem that caused me $$$. Martin was able to pinpoint the issue and repair. Very honest and friendly to deal with. Great service! Great Price! Highly recommended!

Owner was rude to my dad and a liar. This owner had my dad’s sprinter van in the shop for 3 weeks and kept making excuses as to why it didn’t get fixed. The owner brags about being a top tier mechanic but yet couldn’t complete the job and tried over charging my dad for $3,000 for work that was not completed. Such a shame truck was brought in broken and left the shop broken. This owner is dishones... More

Owner was rude to my dad and a liar. This owner had my dad’s sprinter van in the shop for 3 weeks and kept making excuses as to why it didn’t get fixed. The owner brags about being a top tier mechanic but yet couldn’t complete the job and tried over charging my dad for $3,000 for work that was not completed. Such a shame truck was brought in broken and left the shop broken. This owner is dishonest, a liar and incompetent. “Stop complaining like a baby” and “I don’t have time for BS” were his remarks to my dad his customer. Do not recommend for any diesel work. Less

The worst mechanic shop my truck slept at the shop for 3 weeks without it being fixed. Owner claims knowledge of diesel but showed incompetence when it came to it. Do not recommend at all he was learning on my truck not fixing it. Ontop of dishonesty he tried charging me $3,000.

Very honest trustworthy and knowledgeable. No beating around the bush like other shops. The shop is super clean too unlike other shops. Very fast honest work. I will definitely recommend this shop to everyone.

Great shop, friendly and smart dudes. Do their best to look after you

Excellent service. I have been using them for years. Great work, and service and friendly advice.

I called Martin yesterday with a tire emergency. He was very accommodating on the phone and told me to come right away. Tire issue was fixed in under an hour. I found a new mechanic and will definitely be back. Great service and very knowledgeable staff.

Honest, friendly, knowledgeable, and skilled. Martin knows his stuff and is always willing to discuss and explain what is needed (or not needed) and the work involved. He and his crew are truly passionate about cars. Most importantly, I feel completely comfortable recommending this shop to those with no knowledge of cars. I know they will be well treated and never taken advantage of. I'm so glad ... More

Honest, friendly, knowledgeable, and skilled. Martin knows his stuff and is always willing to discuss and explain what is needed (or not needed) and the work involved. He and his crew are truly passionate about cars. Most importantly, I feel completely comfortable recommending this shop to those with no knowledge of cars. I know they will be well treated and never taken advantage of. I'm so glad to have found this shop. Less

The service in here is just amazing. Right price and honest advice about what your car really needs. Thanks Martin and Mike

I have been there for years now and it does not disappoint. Definitely recommend

Mark my words, You will be taken care of. One of the best experiences I've had with car service in a while.

I went here late December 2022, to get a break job done on my Audi Q5 after reading all the positive reviews. The place very much lived up to the expectations of the positive reviews, i loved the fact that i was taken inside the workshop and got a good demonstration of the work that the car required. Will definitely go to BNB for any future car related issues.

Excellent service. I went today and the guy was courteous and gave me excellent advice. I would suggest BnB to my family because car repair require trust and I have very good experience with them.

Thank you Martin and team for great service and always being willing to help and explain any problem.

BnB came recommended from the previous owner of my classic BMW. Martin and his team took great care of the car while it was in for a transmission swap. They addressed any preventative maintenance while they were in there, and reused all the parts that were still in great shape from the original. The car shifts like a dream now. Well worth it for a shop knowledgeable on E30s!

Excellent & knowledgeable customer service from Martin & his team! Thanks to BnB for keeping our active commercial fleet on the road. We appreciate your quick & timely response every time. Highly recommend!

I was recommended to BnB Garage from a family friend. Martin and his brother Mike were so welcoming and made me feel like family. They were so professional and their prices are the best around. I would recommend them to anyone. They now have a customer for life! Thanks gentlemen!!

Great Experience, very friendly 😁👍👍👍

Marty and the guys are true professionals with really fair pricing. They are always polite and helpful. THEY ARE ONLY ONES I WILL LET WORK ON MY TRUCK.

Needed emergency repairs to my car as I am from out of town and was returning home on this day. They took me in and within 3 hours, my car was ready for pick up. Efficient, polite, great customer service in general! Highly recommend.

Best mechanic in the Hamilton Stoney Creek area ‘ clean area friendly knowledgeable staff professional and handle luxury cars also ! Thanks guys

We have our entire fleet of 40 trucks go to Martin. Great work as usual

Fast and efficient

Grate service, always friendly

Awesome guys and they care.

best place 5 star service all day

Great service

Martin is a life saver! We have 10 vehicles on the road and when they are down it is a big problem. Martin and his team always keep us on the road keeping us safe. He does all the regular maintenance including oil, tires and brakes. Anytime we need large work done he always makes sure we are back on the road quickly. He is a huge partner for us at Guest Plumbing and Heating to service our clients... More

Martin is a life saver! We have 10 vehicles on the road and when they are down it is a big problem. Martin and his team always keep us on the road keeping us safe. He does all the regular maintenance including oil, tires and brakes. Anytime we need large work done he always makes sure we are back on the road quickly. He is a huge partner for us at Guest Plumbing and Heating to service our clients the best we can! Thank you! Less

Marty and the guys were awesome to deal with. We were from out of town and needed some emergency repairs on a Friday afternoon in the middle of a pandemic. Marty stayed late on Saturday working on the problem. He was friendly , trustworthy and open in sharing the nature of the issue. He made me feel comfortable that we were getting a professional repair for a fair price. Highly recom... More

Marty and the guys were awesome to deal with. We were from out of town and needed some emergency repairs on a Friday afternoon in the middle of a pandemic. Marty stayed late on Saturday working on the problem. He was friendly , trustworthy and open in sharing the nature of the issue. He made me feel comfortable that we were getting a professional repair for a fair price. Highly recommended. Less

B and B is looking after our Fleet.. absolutely no complaints and the owner is always upfront and honest

We won't go to any other mechanic! Honest, thorough and stands by his work. Martin took the time to explain what was going on with the car and offered us options on how to proceed. He also uses good suppliers who stand by their products (2 year warranty versus 1 year warranty, etc).

Excellent service and care from Martin. Highly recommended. Honest and efficient.

Martin spends the time to explain the issue with the vehicle.

Very honest thorough experienced and beat dealership cost

Very clean shop, and great communication with no surprises.

Quick, trust worthy and accurate.

Took my beloved Volvo to Martin and the guys at BNB today for the first time and could not be happier with the way they treated both me, and my car. I would recommend their services to anyone who wants a very honest and very knowledgeable mechanic.

Martin is great with trucks and diesels!!!

In my over 30 years of driving a vehicle I can honestly say Martin is an extremely trustworthy and knowledgeable mechanic. Definitely one of the best in his field. He explains every issue of maintenance or repair in a friendly and personable way so I fully understand the work that needs to be completed and why it is necessary. I was in an accident last year and in a panicked state contacted hi... More

In my over 30 years of driving a vehicle I can honestly say Martin is an extremely trustworthy and knowledgeable mechanic. Definitely one of the best in his field. He explains every issue of maintenance or repair in a friendly and personable way so I fully understand the work that needs to be completed and why it is necessary. I was in an accident last year and in a panicked state contacted him not knowing what to do at the side of the road. The first thing he said was Vanessa are you ok? once I assured him I was fine he then went to work on getting me a tow truck and a reputable shop that could replace the entire back end of my vehicle. Having that accident and dealing with Martin again only reaffirms his care towards his customers and his passion towards his career. #bestmechanic As always Thank you Martin Less

Super quality service.

I have a 2014 BMW X3 with the N20 engine. This engine is notorious for having bad timing chain guides that fail, resulting in catastrophic engine failure. As a precautionary measure I had the timing chain, guides and bottom sprocket replaced. I approached a few mechanics, before I found BNB, who wouldn’t even touch the job; Martin was more than willing to do the job. He has an in-depth knowl... More

I have a 2014 BMW X3 with the N20 engine. This engine is notorious for having bad timing chain guides that fail, resulting in catastrophic engine failure. As a precautionary measure I had the timing chain, guides and bottom sprocket replaced. I approached a few mechanics, before I found BNB, who wouldn’t even touch the job; Martin was more than willing to do the job. He has an in-depth knowledge of German cars and was able to complete the repair without a hitch. His labour costs are competitive and his professionalism is unmatched. I couldn’t be happier with the service. My car has never run better. Less

Martin is just the best. Honest mechanic, great communication and really a nice guy all around. After our car sale and repairs were done, we discovered that due to our relocation in the downtown core, insurance premiums just weren't affordable, even for our old car. So we couldn't even register it with plates. Martin not only let us keep the car parked at his garage while we pursued insurance op... More

Martin is just the best. Honest mechanic, great communication and really a nice guy all around. After our car sale and repairs were done, we discovered that due to our relocation in the downtown core, insurance premiums just weren't affordable, even for our old car. So we couldn't even register it with plates. Martin not only let us keep the car parked at his garage while we pursued insurance options, he also helped us sell the car by putting his plates on it so a potential buyer could test drive it. Thank to Martin, we were able to sell that car today, instead of just junking it. Thanks SO MUCH Martin!! Less

Place is great. Martin the gentlemen who owns the place is quite nice and explains things to you well. He brought me into the garage and started to show me the things that had broke or needed repair. I actually saw the damaged bits. Which I like most of the time you just get an itemized bill and thats it. I now bring my cars here exclusively. Highly recommend.

Fast and courteous service. Very knowledgeable. Good prices.

Very knowledgeable staff, non rushed service Warm and welcoming. 3 of our vechiles get serviced here regularly. Fairly priced and honest. Hard to find shops these days that have all of the above categories mastered. Thanks Martin and staff for the excellent service 👌👌

My Toyota started having problems in 2017 and I saw multiple mechanics who generally just tried replacing parts like ignition coils without fixing the problem. I later learned that my engine had lost compression and as a Hail Mary, I went to see Martin. I went to see Martin and he told me that he would need to see and hear my car to assess what the problem might be. Martin listened to my engine ... More

My Toyota started having problems in 2017 and I saw multiple mechanics who generally just tried replacing parts like ignition coils without fixing the problem. I later learned that my engine had lost compression and as a Hail Mary, I went to see Martin. I went to see Martin and he told me that he would need to see and hear my car to assess what the problem might be. Martin listened to my engine for about a minute and he was able to independently assess that there was a problem with compression (RE: this had taken a different independent shop 5+ business days to discern and I had been recommended to buy a new car). Martin was honest and forthright in advising me that the cost-benefit of repairing the motor was not worth the trouble and he did not try and sell me on fake solutions like other shops. Martin helped me obtain a nearly new engine that had been junked in Japan that had only 10,000km on it. The engine was pristine and Martin and his crew installed it on short notice to help me in being able to get to work. A year and a half later, I have now put 50,000km+ on this new motor and the car runs great! Martin pretty much pulled my baby out of the jaws of the junkyard reaper. Martin's honesty, resourcefulness, expertise, and good quality of work is worth the money and he has handily earned my respect. Less

Consistent, prompt service, excellent work, fantastic prices and a very knowledgeable team led by a great owner that goes above and beyond for their customers each and every time. Highly recommend Built Not Bought Garage.

Great shop with knowledgeable and honest staff. Fairly priced.

This mechanic is amazing. It's very tough to find a shop that is 100% trust worthy. To the point that they do not do work that is not necessary or needed. I don't even know where to start on the comfort I feel when my vehicles are there. The work will be done properly and the prices are fair and only what needs to be done will be done. I won't go to another garage with any of my vehicles.

Great attention to detail.

Nice and clean/ organized shop. They managed to repair a part that would have cost almost $2000 to replace.

Martin is great technician. He fix my car always on the first time and make sure I am happy with the work. He even say to me what fails and how to stop any problem for in the future. Go to Martin if you want best job every time buddy! I will tell everyone to come here

Was in a tough spot on a Sunday evening, and came across this shop on Google. Gave the owner a call, and even though he technically wasn't open at the time (6:30pm on a Sunday), he could hear the concern in my voice and told me to swing by. He saved my ass big time, as I had my vehicle practically torn apart in the driveway. He spent almost 2 hours in the shop helping out, and I honestly can't sa... More

Was in a tough spot on a Sunday evening, and came across this shop on Google. Gave the owner a call, and even though he technically wasn't open at the time (6:30pm on a Sunday), he could hear the concern in my voice and told me to swing by. He saved my ass big time, as I had my vehicle practically torn apart in the driveway. He spent almost 2 hours in the shop helping out, and I honestly can't say enough good things about this guy and the work that he does. Would GLADLY refer anyone and everyone to this place. Honest, hard working, and genuine. THANK YOU SO MUCH!!! Less

Hard to put in to words. If you want to trust your mechanic like your barber, bring your ride here and you won't be disappointed.

Martin is the mechanic who owns the pace honest hard working and great guy to deal with. He just replaced an engine on my bus and gee did a fantastic job. The follow up text after to check on how the bus running says allot about the guy. Definitely would recommend to my friend and family

Great staff and great atmosphere

Had a check engine light for a long time. Had brought my car to many garages for repair. None of the garages was able to permanently fix the issue. The dealer wanted to play a guessing game and change lots of parts in "hope" that one of the repairs fix it. I was almost ready to sell the car when I gave Built Not Bought a shot. They fixed. Turns out direct injected cars have a issue with junk buil... More

Had a check engine light for a long time. Had brought my car to many garages for repair. None of the garages was able to permanently fix the issue. The dealer wanted to play a guessing game and change lots of parts in "hope" that one of the repairs fix it. I was almost ready to sell the car when I gave Built Not Bought a shot. They fixed. Turns out direct injected cars have a issue with junk building up in the engine and they used some sort and blaster machine to clean it all out. Problem is now solved and car runs like new. They are my life time shop Less