based on 96 reviews
Very happy to join my kids in pengu and soon one of the kid pulled to another level based on his knowledge and improvements. They observed each and every kid with their performances..
Really good and clean facilities. Instructors are good.
Such a friendly staff, they are all truly kind and greet you with a smile when you walk in. Very good swim instructors that cater to each child's learning needs and abilities. On top of that the life guards pay attention and are on top of things when children act up. This place is ran so much better under its current management vs 2 years ago, when it was very inconsistent and unorganized.
Highly recommend. My oldest finished all the way to advance and now my second kid is enrolled. Coaches are excellent and so is the front desk folks.
The best swim school for kids . My daughter love to be here and the instructors are giving importance to each and every kid. Great place to get trained.
I recently had the pleasure of enrolling my child at Pengu Swim School, and I must say, our experience has been absolutely stellar! From the moment we stepped through the doors, we were greeted by an amazingly clean facility that truly sets a high standard for swim schools everywhere. The attention to detail in maintaining cleanliness is evident, ensuring a safe and hygienic environment for all. ... More
I recently had the pleasure of enrolling my child at Pengu Swim School, and I must say, our experience has been absolutely stellar! From the moment we stepped through the doors, we were greeted by an amazingly clean facility that truly sets a high standard for swim schools everywhere. The attention to detail in maintaining cleanliness is evident, ensuring a safe and hygienic environment for all. What truly caught our eye was the adorable and colorful penguin village theme that adorned the premises. This charming decor not only delights the children but also creates a fun and engaging atmosphere that makes every swim lesson something to look forward to. It’s clear that Pengu Swim School goes the extra mile to provide a welcoming and enjoyable environment for its young swimmers. Moreover, the professionalism and vigilance of the lifeguards and swim instructors at Pengu Swim School are commendable. Their extremely attentive approach made us feel secure in knowing that our child was in safe hands. The instructors are not only skilled in teaching swimming techniques but are also incredibly patient and encouraging, fostering a positive learning experience for the children. In summary, our experience at Pengu Swim School has been nothing short of exceptional. From the pristine facility and enchanting decor to the exemplary staff, Pengu Swim School has exceeded our expectations in every way. I highly recommend it to any parent looking for a top-quality swim school for their child. A glowing 5-star review is well-deserved for creating such a fantastic swimming environment for kids. Thank you, Pengu Swim School, for making swim lessons such a joy for our family! Less
We have been with Pengu for a while. My son enjoys going here and is learning swimming skills.
Great place for kids to learn swimming
A clean, kid-friendly facility with flexible after-school hours that accommodate both of my kids at different swim levels. Conveniently located, we swim all year round, and my kids make progress as they go through the program.
Pengu swim school has been amazing for our child. Staff here is very professional and courteous. They are always there to help.
Here are a couple of reason why we enjoy coming to Pengu Swim School. Let’s start with the over loud of cuteness(penguin themed),clean facilities, plenty of chairs to sit at to watch your child learn to swim with their instructor, and they have plenty of dressing rooms (dressing rooms are big and have plenty of room to move around and get your kid dressed). Also, the staff is friendly, and they h... More
Here are a couple of reason why we enjoy coming to Pengu Swim School. Let’s start with the over loud of cuteness(penguin themed),clean facilities, plenty of chairs to sit at to watch your child learn to swim with their instructor, and they have plenty of dressing rooms (dressing rooms are big and have plenty of room to move around and get your kid dressed). Also, the staff is friendly, and they have great customer service. Always greeting their customers with a warm friendly smile and in my case by my kids name. 👏 Less
My daughter never likes to miss a single class. She’s totally loving it. My son also completed his advance level at Pengu. We love it here.
We love Pengu! Originally we were very hesitant about swim lessons. On our first day we were greeted with a welcome to pengu gift. The kids were instantly excited. They look forward to swim days and wake up asking if they can skip school and go to swim class. The staff is very welcoming and the instructors are so good with the kids.
My kids have been coming here a while. They enjoy it and are making great progress.
I have been taking my child to Pengu Swim School in riverstone since she was 9 months old and now she is 6. The instructors and staff at Pengu are highly skilled and knowledgeable, and they create a safe and supportive environment for children to learn and grow. Muneerah is always friendly and helpful whenever we have any questions on classes, availability in schedules, etc. The facilities and th... More
I have been taking my child to Pengu Swim School in riverstone since she was 9 months old and now she is 6. The instructors and staff at Pengu are highly skilled and knowledgeable, and they create a safe and supportive environment for children to learn and grow. Muneerah is always friendly and helpful whenever we have any questions on classes, availability in schedules, etc. The facilities and the pool are clean and well-maintained. My child feels comfortable and is excited to come to her classes. Overall, I highly recommend Pengu Swim School to anyone looking for a swim school! Less
Both of my kids enjoy the swim lessons at Pengu swim school. They provide small group classes at flexible times.
Pengu in Riverstone has exceeded my expectations on multiple fronts. The instructors display exceptional skill, patience, and a genuine passion for teaching. The facility is always clean, well-maintained, and provided a safe learning environment. The staff members were friendly, accommodating, and professional, ensuring a positive experience for both students and parents. Special mention to Munee... More
Pengu in Riverstone has exceeded my expectations on multiple fronts. The instructors display exceptional skill, patience, and a genuine passion for teaching. The facility is always clean, well-maintained, and provided a safe learning environment. The staff members were friendly, accommodating, and professional, ensuring a positive experience for both students and parents. Special mention to Muneerah who is always helpful. The atmosphere fostered a supportive and encouraging setting, making learning to swim an enjoyable and rewarding journey. Highly recommended for anyone seeking top-notch instruction in a welcoming environment. Less
Very good school , friendly staff , my daughter loves the class very much
We’ve been coming here for years and could not be happier with it. Such a fun and welcoming environment—the kids all look forward to swim lessons each week. Our oldest is now an excellent swimmer, and we can’t wait to get the youngest started in lessons soon!
I think the biggest problem is the coaches, some of them are nice , but some of them are really don’t have patience to kids. My daughter loved to play in water until the “monster” coach scared her. She cried a lot and never wanted to back again. But we still need to pay the membership fee . I think they really need to choose coaches with a good personality. Even the coaches are high school studen... More
I think the biggest problem is the coaches, some of them are nice , but some of them are really don’t have patience to kids. My daughter loved to play in water until the “monster” coach scared her. She cried a lot and never wanted to back again. But we still need to pay the membership fee . I think they really need to choose coaches with a good personality. Even the coaches are high school students. Less
It is a great experience to have the kids learning and growing in here. The class size is reasonable and the in-house swimming pool is heated. The instructor is professional and friendly. Kids can learn things quickly. I definitely recommend this school.
I would recommend this swim school to everyone, very good teachers, facility and staff members, especially Muneera who goes extra mile to take care of the customers, she is extremely good in rescheduling missed swim classes, providing various options for make up classes and she is always there when any help is needed.
it is very good the teachers are nice and the equipment quality is good I would recommend
Pengu is one of the best swim schools around. Our boys have been going here for almost a year and a half now; Friendly and helpful staff!
We have been swimming here for two years. My daughter loves the instructions here. Everyone is nice and friendly and very professional!
Awesome instructors, I have 2 kids going at riverside location and am happy with the turnout.
Staff members are friendly and ready to help., two of my kids go there and they are both doing great on their swim classes and they love Pengu.
Coach Talishia is a good coach teaching me how every stroke for swimming works. She also describes everything in a way for all her students to understand. Thank you
Talia is Amazing swimming coach ..
Kids love coming to pengu! Clean facility easy to use app and lots of flexible timings.
I have my 3kids enrolled at pengu. Teachers are very kids friendly. Nice staff
My daughter has been coming here for a few years and the staff is extremely friendly.
Hard work Coach antonyn and thlayia
Good place for kids to learn swimming techniques. Facilities are clean and neat and staff are kind
My two boys aged 9 & 5 have been at Pengu for the last 1 year. They have advanced quite a bit on their swimming skills however they still have ways to go. We are very happy with the progress, teachers and facilities.
Love the swim school!
We love this swim class!! Great teacher and clean place!
Easy access in riverstone , good instructors and great environment
We have been going since baby was 5 months. We love them!
Awesome experience with my both kids
Very clean and neat Friendly staff , good instructors… my 9 years old loves being here
Both of my children have been at pengu for over a year and love swimming here! They have improved a lot and I can’t wait to see them get to the highest level.
Very nice facility with excellent staff.
Our kids are really enjoying the experience. Teachers are great. Nice/clean facility.
My five and three yr old sons are happy and we are happy with this swim school as well. Before register, we were little concerned because of bad reviews, I even asked to the desk staffs why you got such bad reviews. Still we chose this place only because of the location(convenient for us to come straight from kids school), but so far we are satisfying. Some people says the kid did not learn anyt... More
My five and three yr old sons are happy and we are happy with this swim school as well. Before register, we were little concerned because of bad reviews, I even asked to the desk staffs why you got such bad reviews. Still we chose this place only because of the location(convenient for us to come straight from kids school), but so far we are satisfying. Some people says the kid did not learn anything, but once a week, 30mins, you cannot expect the kids learn soooo much and swim like a fish all of sudden. That is my opinion. Anyway, it is a good place who wants to continue improve your kiddo’s swimming. Less
Terrible experience, no one cares about safety of children, this place needs to be shut down because not safe
There are a few things I really don't like about this place, like the older lady who was working the front desk yesterday and doesn't know how to smile. Yet, when you have a general manager like Jake that takes complaints seriously, it makes the issues easier to overlook. What's more, the sweet young women that were working there yesterday (7/17) also make up for some of those issues, having an a... More
There are a few things I really don't like about this place, like the older lady who was working the front desk yesterday and doesn't know how to smile. Yet, when you have a general manager like Jake that takes complaints seriously, it makes the issues easier to overlook. What's more, the sweet young women that were working there yesterday (7/17) also make up for some of those issues, having an abundance of warmth in their disposition. I can't easily swallow the prices and scheduling problems they created, especially for the price we're paying for divided attention, but we will continue to attend, so long as the majority of their staff demonstrate sincere customer service. Jake and the aforementioned young women make the experience tolerable or yesterday would have been the end of it. Thank you so much Jake, you, your instructors and your young ladies make the experience worthwhile! Less
We registered our 1.5 year old to the classes ..initial few classes were good to get babies familiar and comfortable with water but then there wasn’t any change in routine ..it’s all the same. Then we changed the coach and happy with the new coach and moved on to toddler with the same coach. After just a couple of classes 2 things happened - 1) one baby in my kid’s batch cried during whole of 30 ... More
We registered our 1.5 year old to the classes ..initial few classes were good to get babies familiar and comfortable with water but then there wasn’t any change in routine ..it’s all the same. Then we changed the coach and happy with the new coach and moved on to toddler with the same coach. After just a couple of classes 2 things happened - 1) one baby in my kid’s batch cried during whole of 30 mins and that left a very bad impression on my 2 year old and she never wanted to come for swim class again. 2) We managed to bring her back in the class and she caught bad ear infection and that was the end of it for us. When we called for cancellation, we were told about 30 day cancellation policy, but we were charged the following month. Few takeaways - 1. Kids like familiar faces, inconsistency in coaches every week is not a good experience for new babies. 2. Customer services, their policies are not very friendly. 3. May be try for few classes and take a call Less
This place is AMAZING! Physically so clean, the staff is warm and welcoming, and my grandkids love it! They have learned so much! THANK YOU TEAM PENGU! ❤️
Even with medical issues the credits cannot be transferred to a sibling.
Overall the swim lessons were good. Pengu requires a 30 day notice to cancel. We didn't realize this and wanted to cancel after our first month. After working with the manager we were able to obtain a refund for the 2nd month that was charged. The manager was great to work with and overall the swim lessons were good. We may obt to come back next spring for a month or two to get back into swim ... More
Overall the swim lessons were good. Pengu requires a 30 day notice to cancel. We didn't realize this and wanted to cancel after our first month. After working with the manager we were able to obtain a refund for the 2nd month that was charged. The manager was great to work with and overall the swim lessons were good. We may obt to come back next spring for a month or two to get back into swim season. Less
Will not return, not a safe place. This is the second location we try and its very bad. Your child will never learn to swim here, maybe get traumatized but sure not learn to swim.
Life guard sleeping on the job! Bad place yall! Take your kids elsewhere. I know mine deserve a better experience. Clearly the owner don't care what happens here.
Owner of this place does not even take her child here , thats how bad it is. These trainers are NOT certified and have NO child training. If they hurt your child they not even say sorry! AVOID this dangerous place!
Convenient location. Would have liked a little longer class. Was only 30 minutes.
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good coaching, friendly staff, and great communication with scheduling adjustments when $hit happens (literally?). Our kids really enjoy it!,
My granddaughter has advance so much! The instructor's are so patient and caring! My granddaughter loves her instructor Alex, he is such a great teacher!
My daughter Rosario Lola has been taking lessons at Pengu Swim School for 10 months already and she has been enjoying every one of her classes. We are impressed of the professionalism of all of they coaches to adapt to substituting any giving class when has been required. My daughter has gained the confidence to feel save either in the pool or in the ocean. thanks to the knowledge obtained thro... More
My daughter Rosario Lola has been taking lessons at Pengu Swim School for 10 months already and she has been enjoying every one of her classes. We are impressed of the professionalism of all of they coaches to adapt to substituting any giving class when has been required. My daughter has gained the confidence to feel save either in the pool or in the ocean. thanks to the knowledge obtained through these classes. thanks PENGU!!!! Less
Both of my kids learned to swim here. They really teach them great stuff within the time slot they have. Staff is great!
Great staff and coaches. My kids love it at Pengu Riverstone!
There are not enough words to express how happy I am with pengu. My youngest went from being scared of water to being a fish in a short amount of time. They have taught her a life saving skill and they did it with a smile on my daughters face. They do everything possible to make sure your child learns to swim, but in a fun positive environment. Both my daughters beg to go to swim lessons. Ev... More
There are not enough words to express how happy I am with pengu. My youngest went from being scared of water to being a fish in a short amount of time. They have taught her a life saving skill and they did it with a smile on my daughters face. They do everything possible to make sure your child learns to swim, but in a fun positive environment. Both my daughters beg to go to swim lessons. Everyone from the office to the pool is kind and doing everything possible to make sure you have a positive experience. I’m so relieved knowing both my girls are getting such great swimming lessons. Less
Our now 4 year old started at Pengu in June of 2020 in the middle of the pandemic. We love it there, but more importantly she loves it and looks forward to going back every week. The entire facility is clean and coach Vy is amazing with our daughter! We had tried another popular swim school in town when she was almost 2 years old but she didn't take to it well so we never went back after the fir... More
Our now 4 year old started at Pengu in June of 2020 in the middle of the pandemic. We love it there, but more importantly she loves it and looks forward to going back every week. The entire facility is clean and coach Vy is amazing with our daughter! We had tried another popular swim school in town when she was almost 2 years old but she didn't take to it well so we never went back after the first class. Judging by what we've personally seen with the infant and toddlers classes here at Pengu we're sure we would have had a different outcome here. Less
We love Pengu. This is our second year here. Very nice instructors and Coach Stephanie is the best! Front desk staff are very friendly and the facility is clean and beautiful.
Great facilities and swim coaches. Have a lot of change rooms. flexible schedule. I sent both my sons to this school
Amazing facility with and exceptional staff. Every person we have encountered has been absolutely inviting and friendly. The staff does a great job relaxing the kids and removing any fear factors. My son adores this place.
Beautiful facility!!! Well trained staff directing their students in organized classes. The swimmers look successful.
Great facilities, great instructors, you can get make up classes.
Ask for Coach Terrence. He is a really wonderful teacher. He is knowledgeable, enthusiastic, and great with the kids!!! We are really enjoying his Baby I classes!!!
I really love this swim school! The lessons and management was done really well. My child is happy! Also the facility is really nice and colorful!
I feel like this place better than the others where my kid used to attend. This is a brand new building, clean and organized. I'll update info later when we get familiar with it.
We love Pengu and go to the one in Oak Forest. I'm SO excited for this one to open!!!!!