based on 176 reviews
The Jan Pro training was comprehensive and hands on. As a first time commercial cleaning owner/operator, there were a lot of question and concerns that were addressed throughly. I feel prepared for success and confident I have the support I need from Kevin, LaTasha and the entire Jan Pro staff.
Latasha and Kevin are great! Taught us everything we need to know to become a successful franchise owning couple! Highly recommended! Stands miles in front of competition! Go Jan-Pro!
Kyle at Jan Pro has been very helpful, would highly recommend 😊
I took a training class for Strip/Refinsh vs Scrub/Recoat the instructors were very knowledgeable. I left feeling very confident in my new skills.
Kevin and Tasha did a awesome job teaching stripping and waxing class.
Great class
Awesome company to work for!
Kyle was very thorough in his walkthrough of our business and gave us a detailed estimate! Very polite and professional
Very quick and responsive my first and second clean have been wonderful!
Jan Pro is a good company to start off with Kevin and LaTasha are very Knowledgeable on the cleaning business and they make sure you understand what you doing. The whole Jan Pro are wonderful to work. Remember the people is what makes a great company so if looking to start a cleaning business Jan Pro is a great company to start with.
Kevin and Latasha was outstanding and the information was exactly what we was looking for. We was very pleased and they went above and beyond on the information that was giving to us. Looking forward to our new journey. Jessica&Kitot
After a bad experience with a competitive company I had the pleasure to meet with Kevin and Tasha and upon my experience with them I will strongly encourage any rising entrepreneurs to meet with them, and use their knowledge and experiences as a platform for a successful business. The knowledge I received in less then a week is more intense and valuable then I was able to provide on my own su... More
After a bad experience with a competitive company I had the pleasure to meet with Kevin and Tasha and upon my experience with them I will strongly encourage any rising entrepreneurs to meet with them, and use their knowledge and experiences as a platform for a successful business. The knowledge I received in less then a week is more intense and valuable then I was able to provide on my own successful company that I initiated over 2 years . This cooperation will definitely bring a plus to your business ! Less
My name is Mohamed Omar I learning to many things from KEVINE and Latasha they teach us How to cleaning professional. I learning more things I get more thinks. Let me thanks Jan Pro I’m so happy to be in Jan pro Family
The instructors, Kevin and Latasha, are extremely well versed in the business. They are very encouraging, motivating, inviting and hands on. I highly recommend anyone joining the team to attend their classes.
Cassie and the Jan-Pro team are a pleasure to work with. They are knowledgeable and attentive and extremely active with local businesses and the community in general!
Our company has been using Jan Pro for our facility. They've done a great job!
Overall, my experience with JanPro was exceptional. Ms. Kirk exceeded my expectations in terms of quality, professionalism, and communication. I would highly recommend them to anyone in need of cleaning services.
I had the pleasure of working with Ms. Kirk. Her level of professionalism and knowledge is unmatched.
Great company that's willing to help you bring your business to life!
I went in for a consultation & met with LaTasha Kirk. . She was very nice , knowledgeable about the business, very honest about what it takes to build a successful business.. I appreciate that the most … She's a huge asset to the company. I’ve recommended other people to get with her to start their business.
If your looking to start a Franchise Owned Business. I recommend Jan Pro the opportunities are endless.
Walking through the doors of this Franchise company truly changed me and my family lives....
I love the Jan pro team
Cassie Clark’s presentation for the Chamber of Commerce was impressive. I walked away much more knowledge of this company, chemistry, proper cleaning, and how to improve efficiency and morale. She is fantastic.
What awesome guidance and knowledge that Cassie has. Great job, Cassie!!!
Their work and expertise is unmatched! Cassie is such a great asset to the company. Choose JAN-PRO for your next corporate cleaning! You will be satisfied.
Been very Happy with Jan-Pro. They listen to any comments or issues that I have and do their best to accommodate.
Jan pro has wonderful teachers, Latasha and Kevin were great..
The presenters, Latasha and Kevin, were very knowledgeable about the products and the usage, encouraging and motivating. I would recommend anyone that’s interested in the business to attend the classes
Really enjoyed the certification class. I learned many different processes. THANK YOU, LaTasha and Kevin!
We have been using Jan-Pro for about 8 months, they are doing a great job. We are a satisfied customer.
The training was outstanding i learned a lot, the instructor Kevin was a great coach.
Tosha was very great. Educated us on a lot and was a very great coach on getting me started!
Stop spaming our email. I have ignored your emails for years and you are sending them to service ticket creation email so when I "opt-out" it doesnt stop.
The person in contact sounded sleepy, wrong energy for a cleaning company! I couldn’t get an appointment from them, even when the requested me to call to get it.
Kevin Morse and Latasha Burns did an awesome job preparing our class for a successful career with Jan Pro 👏 👍 🙌
Great place, and it's getting brighter.
great people to work with and great comuity suporter
I met with Cassie Clark recently, we are referral partners, she is very professional, knowledgeable & a great business partner. If you are looking for a high quality & reliable commercial cleaning service, give Jan-Pro a call!
Casey was so friendly and so helpful for me and my company-bent over backwards to make sure that we were satisfied. We look forward to working with them more in the future, and will be recommending JanPro to others in the industry!
I had the pleasure of speaking with Cathy Clark and inquiring about a deep cleaning of our offices! She was such a delight to speak to over the phone and showed such exceptional customer service. I am very pleased with the prices & customer service from JAN-PRO. If I could give Cathy 1000 stars I would. #YouRock #JANPRO
Great people to work with
Castell had the privilege to be awarded the furniture contract for Jan Pro’s new corporate headquarters and they were a pleasure to partner with. It is great to get to know the client so well thru the process of remodeling their new space. Jan Pro was very organized and professional thru the process that was still affected with some COVID 19 supply chain issues. The most rewarding aspect of the ... More
Castell had the privilege to be awarded the furniture contract for Jan Pro’s new corporate headquarters and they were a pleasure to partner with. It is great to get to know the client so well thru the process of remodeling their new space. Jan Pro was very organized and professional thru the process that was still affected with some COVID 19 supply chain issues. The most rewarding aspect of the project and why I am writing this review comes from attending their open house earlier this summer. To witness the culture Jared Rothberger has developed with his staff was inspiring but it was meeting so many happy Jan Pro franchise owners and how much they love Jared and his entire staff was amazing! So great to be involved with such a success story! Hire a Jan Pro franchise for top of the line janitorial services or sign up to become your own franchise! Less
Tiffany and Jennifer are very professional and organized. Very knowledgeable about the business and would do walkthroughs with them anytime!
Staff always goes above & beyond to exceed expectations!!!
The associates on the phone are very helpful, patient and courteous. JanPro definitely puts the customer first with great customer service.
Working with Jan pro is so easy! We had some issues at the beginning but the whole team in office and cleaners on site really worked with us to make everything right. I enjoyed working with everyone, but Kathy Clak has been my favorite so far. Definitely recommend working with them for your office cleaning.
JAN-PRO in Detroit is an amazing company. The responsiveness and professionalism shown from Cassie and the entire team there is fantastic. I highly recommend.
I truly recommend Jan-pro. I want to thank Tiffany for all her help!
Our cleaning guy for our commercial office in Novi, MI has been going out of his way to make things nice in our office, from completing our cleaning requests to leaving artificial flower arrangements in the lady's room to providing snacks & candy dish on the counter for everyone to enjoy. He is a stand-up guy! 😊
They had amazing cleaning service and products
Great company to work with! The customer service goes above and beyond to make sure your experience meets above your expectations
Super nice people on the phone. Very knowledgeable ,Looking forward for them to do some commercial work for me in the near future.
Jan pro has been nothing but respectful and a pleasure to work with. Even if minor issues occur they are alway met with solutions and ideas. Their communication is amazing and I would recommend them anytime!
HORRIBLE COMPANY, I WOULD NOT RECOMMEND ANYONE TO WORK FOR THEM! I would give them a 0 if possible. This company scams people into a one sided contract, then steals and robs the franchisee of their hard earned money through hidden fees and unreasonable charges. Look at the joke of a check attached below and judge for yourself.
Amazing company, service and reputation. I would recommend to anyone!
Jan pro is good at communicating if things are going right or if there is any issues. Attentive and efficient. Highly recommend. Shout out to Tiffany and Jen for helping me out.
I have had the pleasure of working with Jan Pro for a couple of years now and I’m very happy with our current situation. We’ve had some issues and bumps along the way, but they always work with me to make sure everything is nice and clean….they are so easy to work with which is a huge plus because I’m very busy and don’t always have time to check everything but they make it so I don’t have to!!
Have heard nothing but positive comments when it comes to this company and its’ staff. Prompt, courteous cleaning crews. Highly recommend them.
Such an amazing cleaning service, portico, and store! Great customer service as well. Will be calling back again for their services.
Jan-Pro is such a good company to work with. Easy going and super helpful. I highly reccomend them.
excellent cleaning company, always prompt and professional
Matt Williams is a great guy, knowledgeable and professional about all things Jan-Pro
Jan-Pro is a local company that provides a great service to the Metro Detroit Area.
Jan-Pro cleans one of our facilities and they do great work!- I would recommend you check them out for your cleaning needs.
I can't recommend Jan-Pro enough. If you are looking for a great company for commercial cleaning you should give them a call.
Def recommended! Talking to basia brown was very helpful and I would use this service again just for her.
Jan-Pro has awesome people that work there. 10/10
The staff at janPro is really great. Nice team to meet your cleaning needs!
Id recommend Jan-Pro to any friend or client. If you need an amazing company for commercial cleaning these are the people you should contact, so professional and kind.
Great company, professional and friendly. Basia is amazing!!!
Loving working with the Detroit Jan Pro family! I’ve been here for about three months now and am very happy with the choice made.
If you need commercial cleaning, this is who you should be calling! They’re so knowledgeable and kind!
I started working here almost 6 months ago and I'm very thankful I did. Everyone here is so nice and hard-working. I couldn't imagine working for a better company.
Jan-pro is full of the most Knowledgeable crew of people and a great place to work!
Jan Pro team has always been super helpful.
Great environment full of wonderful people!
We have had Jan Pro come out and do a deep clean of our establishment, they did such an amazing job, ww are having them come out quarterly. The whole team is absoultley fantastic and Kathy is such a joy to speak with when setting up your appointment.
Hello Jimmy LuQanna here you Rock my man . Meagan, Robin and all my team so many to name I love you all so much we are Rockstars let’s get it again I love you all to the moon and back ❤️👍🏽🙏🏾❤️😘💯😍😍😍💋🫶🏽
These people cold call places and hang up in your face if you politely let them know that you are not interested based on that I wouldn't recommend
DO NOT SIGN UP WITH THIS COMPANY. They ARE trash and haven’t SUPPORTED US BUT charge US FOR SUPPORT
I want to express my gratitude for the journey we've shared, despite the unfortunate closure of my franchise. Throughout this experience with Janpro as a CBO, I've accumulated a wealth of invaluable experiences – both the highs and lows. Whenever I encountered unfamiliar territory, I never hesitated to seek answers, and your team consistently delivered, always finding legal and creative solutions... More
I want to express my gratitude for the journey we've shared, despite the unfortunate closure of my franchise. Throughout this experience with Janpro as a CBO, I've accumulated a wealth of invaluable experiences – both the highs and lows. Whenever I encountered unfamiliar territory, I never hesitated to seek answers, and your team consistently delivered, always finding legal and creative solutions when needed. You all became like supportive family members, sometimes a bit stubborn but always with a unique way of showing care. I genuinely appreciate every challenge and lesson I've faced. Janpro presents an exceptional franchise opportunity, particularly if you're passionate about enhancing your business acumen and continually improving your venture. The Janpro team truly embodies the spirit of collaboration, consistently providing invaluable guidance aimed at optimizing your earnings through their steadfast support. I joined the team as a Novice and, as I depart, I reflect on the unexpected transformation this journey has brought about. While I wish the conclusion had been smoother and more mutually beneficial, my time with Janpro has come to an end. I want to extend my heartfelt thanks to Jared, Jimmy, Joey, Jason, Meg, and Crystal (though she’s no longer with the team) for their unwavering support and contribution to my growth. Special recognition goes to Mr. Curtis, who, despite no longer being part of the team, played a significant role in shaping my journey and development. Your collective impact has been truly instrumental in my professional development. Less
Great company to build your business with shout outs to Jimmy and his team thanks for all your support
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In fact, I am very upset because they deceived me. When I went to them for the first time, I asked them, I want to work in cleaning apartments, and they lied that there are many apartments and they want someone to take care of them, but the reality is completely different. Basically, they did not send even one apartment. It is funny, except that you receive The account is with them for a year, bu... More
In fact, I am very upset because they deceived me. When I went to them for the first time, I asked them, I want to work in cleaning apartments, and they lied that there are many apartments and they want someone to take care of them, but the reality is completely different. Basically, they did not send even one apartment. It is funny, except that you receive The account is with them for a year, but you have to pay them a salary for four months of this year. It's really exaggerated. I lost more money with them than I earned, and I'm thinking of moving to another company.Seham Alzeghrori Less
I can't recommend Jan-Pro enough. If you are looking for a great company to take care of your commercial cleaning needs you should definitely give them a call.
SCAM! People work and pay off their accounts after so many taxes and charges from Janpro then they tell them the accounts canceled so they are back at square one. The people that run this company are liars and thieves! Look at the photo and see from 909 dollars that has been earned you’ll keep 28 dollars even tho this account was paid off. What bigger scam than jan pro is there??
Jan Pro is a great company to help you get your business up and running and all the people are fantastic
The accounting department is the best in the business. Their cleaning services are top notch also.
Jan Pro is great and they even have their own supply store now where you can get cleaning & office supplies and low cost PPE for covid!
Always on time and never miss a spot, wish we would have made the switch a long time ago. Their supply company, Jan Supply, has also been great to work with and even replaced our old dispensers for free!
Great place to work with knowledgeable and responsive people.
Working with Jan-Pro has been a great experience so far! Communication has been very easy and I always find that anything that I bring up gets addressed right away. I have seen first hand how proactive they can be, especially in reaching out after the first clean and even letting me know when my floors need to be re finished or carpets cleaned. I highly recommend Jan-Pro Detroit!
Professional and courteous from my initial inquiry on, and they've gone out of their way to reach out to me to make sure I'm happy with our services so far. Cleaning crew has been responsive and thorough, and takes pride and ownership in how they leave my facility for our residents. Happy I made the switch, reasonable rates, would definitely recommend.
We had OUR FIRST cleaning scheduled at 830am. It was confirmed by the cleaner the day before via text message. It was 840am, I had not received a call. I called the cleaner directly and she said she just arrived "and she was only 9 minutes late" with attitude. This is NOT how you conduct business. First day of work, late, and still not in our office after 10 minutes late to begin cleaning. All ... More
We had OUR FIRST cleaning scheduled at 830am. It was confirmed by the cleaner the day before via text message. It was 840am, I had not received a call. I called the cleaner directly and she said she just arrived "and she was only 9 minutes late" with attitude. This is NOT how you conduct business. First day of work, late, and still not in our office after 10 minutes late to begin cleaning. All this paperwork, emailing, calling, scheduling multiple visits- completely unnecessary if your cleaner cannot arrive on time or be professional. Do not waste your time. Less
They either don’t show up or don’t do anything entirely.. switch crews without telling you that no one will be showing up. Leave a mess. Don’t waste your time trying to get it fixed because they will one time and then go back exactly how it was before.. wish I could give zero stars
This is a great place for janitorial services
Very professional, excellent communication and response time from corporate office, and cleaning team! I highly recommend this company - quality and value all the way!
Wow. So thorough and professional. I can’t say enough about how impressed I am with this company. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️all the stars guys! Thank you!
Jan Pro employees are very well trained and professional. They ALWAYS go above and beyond to ensure the job is done correctly. Everyone I've interacted with has done a great job of communicating in a timely manner.
Jan-Pro couldn't be easier to work with. They provide quality cleaning and also do disinfecting!
I have been a customer of Jan Pro for years and am extremely happy with the service and the response time to any issues. I will definitely continue to do business with them.
The staff is very friendly and helpful! Pick up was so easy, and if I knew they delivered sooner I most definitely would’ve utilized it.
There is so much good that i can share about the family at Jan Pro Detroit but i will sum it up with one word..."Family". The true definition of Team(🗣LETS GO JAN-PRO).Be it Customer or Franchisee,you'll be investing in HONESTY INTEGRITY CONSISTANCY.Make your next move your BEST move,get with Jan-Pro
Couldn't be easier to work with! They guarantee quality recurring cleaning services and make it easy to schedule special services like electrostatic disinfecting. Awesome experience all around!
Great customer service
Amazing service and availability. I placed an order after business hours on Monday and received delivery on Tuesday before 11:00 a.m. Further, they have the products you can't find anywhere else - disinfectant wipes, masks, gloves. I highly recommend Jan-Pro Detroit.
Amazing! I placed an order after hours on Monday evening and received delivery on Tuesday morning before 11:00. Further they have the products which are impossible to find anywhere else - disinfectant wipes, toilet paper, PPE products. I highly recommend Jan Pro of Detroit.
Amazing customer service and products. Thank you for helping keeping my family safe!
They say you work for yourself but in reality is you work for them as a employee but they say it's your business..lol. A joke. . Do your research before getting with this company. I wish I did before getting with them 😔
The Jan-Pro Detroit Team is the most cohesive, responsive and quality group of staff I’ve ever experienced. They take care of their clients and franchise owners through honesty and integrity. Highly recommend!
Jan pro Detroit has amazing service and high quality employees.
From customer service to exceptional cleaning, I recommend jan pro Detroit. Never been more satisfied with company cleaning
Wonderful Staff
Excellent company, friendly and competent staff. Their customer service is second to none. I would highly recommend!
Great cleaning company to work with. Would highly recommend.
Love their cleaning! Great support and great people!
i work for Jan pro! 🙂💯💯💯💯
the best team I have ever worked with.
Jan-Pro is a HUGE improvement over the previous cleaning service we used. They are responsive, reliable and flexible. We are very pleased with them and definitely recommend them.
Having been a customer at two different buildings, I have a unique opportunity to say that the JAN Pro team is outstanding in a small office with an attached chapel as well as a 45,000 sq ft school. Both facilities were clean to the ratification of all- JAN pro exceeded our expectations.
I have several commercial buildings and I use JanPro at all of them. The level of professionalism, attention to detail and customer service supersedes any cleaning company I’ve had in the past. I would highly recommend JanPro for any and all of your commercial cleaning needs. They also offer special services as well such as Stip and wax etc. Do yourself a favor, take your cleaning to the next lev... More
I have several commercial buildings and I use JanPro at all of them. The level of professionalism, attention to detail and customer service supersedes any cleaning company I’ve had in the past. I would highly recommend JanPro for any and all of your commercial cleaning needs. They also offer special services as well such as Stip and wax etc. Do yourself a favor, take your cleaning to the next level and call JanPro. Less
The people were exellent the front desk help was great kinda like we known each other forever
I recently contracted Jan-Pro for clubhouse, amenities, and apartment cleaning at our luxury apartment community after a terrible experience with another company. This team has been nothing short of top notch, and Marney has made the transition to our wonderful new cleaner a breeze! I would highly recommend these guys to anyone looking for commercial cleaning, after multiple bad experiences in th... More
I recently contracted Jan-Pro for clubhouse, amenities, and apartment cleaning at our luxury apartment community after a terrible experience with another company. This team has been nothing short of top notch, and Marney has made the transition to our wonderful new cleaner a breeze! I would highly recommend these guys to anyone looking for commercial cleaning, after multiple bad experiences in the industry these guys are simply the best! Less
Excellent customer service and communication; would DEFINITELY recommend!
Jan-Pro just makes it all so easy! They ensure quality service and I can always reach them if I need to get special services (floor wax, enviroshield) in addition to my normal service. Great prices and great service!
Great staff, reliable cleaning, excellent customer service.
The staff is wonderful !
Jan-pro’s service is second to none in the metro Detroit area. Friendly staff and customer service department. Would recommend to anyone lookin for janitorial service.
This service is fantastic. They are reliable, knowledgeable and all around great people.
What an experience! Very friendly and professional staff. The cleaning is consistent and done well. Great attention to detail and very easy to work with. Would recommend.
As a law firm reliability and trust are two of the most important things and Jan-Pro has delivered along with excellent cleaning services. I would definitely recommend Jan-Pro!
Very friendly, professional and consistent! Would highly recommend!
Jan-Pro Detroit is an amazing opportunity to start your own franchise business. The company is well organized and everyone is so friendly.
Great customer service! Really easy to work with to get the best results.
I had the pleasure of meeting Jared and his staff a few months ago at there main offices. Everyone that works at Jan-Pro has great understanding of word "clean". Their training and products are amazing and it was really interesting learning about it. Many janitorial companies focus all their efforts on quantity not quality. So Jared left me with a challenge to look behind the door at my docto... More
I had the pleasure of meeting Jared and his staff a few months ago at there main offices. Everyone that works at Jan-Pro has great understanding of word "clean". Their training and products are amazing and it was really interesting learning about it. Many janitorial companies focus all their efforts on quantity not quality. So Jared left me with a challenge to look behind the door at my doctors office the next time I was there. When I did, it was eerie, how dirty that area was. That sold me right there, and I know now that you will get quality done right with Jan-Pro! Less
By far the best place I have ever worked. Great leadership that has built a great team and have created a phenomenal work environment.
Detroit's Hottest Spotless Spot
Thank you to Jan-Pro for their friendly service and excellent work! Lady Jane's Thanks you!
Amazing!!!!
This the best two men I have ever worked for. The opportunity to start your own business and work with a great company well you can't go wrong with that.
Jared and Bryan are the best! JAN-PRO Detroit will keep Michigan businesses clean... and germ free!