based on 181 reviews
I have been coming here for over a year Ibring my grandson's clothes for work he is very picky, he is always very satisfied! Very reasonable
Very fast service, I dropped off 6 blankets, estimated clean time was 3-4 days.... the turn around was 1 day! Very Professional!
I recommend them highly. Minus one star for taking longer than promised on my sons graduation outfit.
Great price, great quality, and earlier than expected
They are reasonable with their time and even have you ready before their estimated date!!
Awesome! Quick and easy exactly what you want from a dry cleaners.
Service was prompt and courteous. I will continue to use this Sage location for my dry cleaning needs. It is conveniently located and has plenty of parking.
Fast, easy, polite
Great experience. Sage did a great job with my shirts. I will definitely take my possessions to them again and I highly refer them!!
Quick and friendly.
Dropped off a uniform to be pressed. The staff on both drop off and pick up were very friendly and professional. My uniforms were ready on time and with no issues. Would recommend to anyone considering using their services.
Great job on my mending and cleaning,prices were also great!!
The staff is very helpful and professional. When they give you a date of when your items will be ready, they send you a reminder text that your items are ready for pick up. I love that extra reminder.
Quick service and helpful staff. My coat looks good as new!
I am shocked that there are good reviews, Yelp has terrible ones and the BBB an F They shrink, fade and loose items, can't even remove stains or press properly. No response from the owner to my emails.
Fast turnaround times. Shirts and suit always look amazing
I get my suits cleaned here biweekly and it is always done as I asked and in a timely fashion..
I would leave zero stars if I could. Barbara customer manager was so rude on the phone with me today and even hung up on me. Sage cleaners lost my husband’s suit jacket 1 month ago. She told me they would reimburse me the price of the jacket. I went to Men’s Warehouse and took a picture of the jacket with the price and sent it to her. Today she called and said they could not refund me but would g... More
I would leave zero stars if I could. Barbara customer manager was so rude on the phone with me today and even hung up on me. Sage cleaners lost my husband’s suit jacket 1 month ago. She told me they would reimburse me the price of the jacket. I went to Men’s Warehouse and took a picture of the jacket with the price and sent it to her. Today she called and said they could not refund me but would give me a store credit. I explained I did not want a store credit and risk Sage cleaners loosing another piece of clothing. Also, I was told by her that that they would refund me on my last call with her. Barbara became very rude. I asked for the owner to call me. She told me the owner would not return my call even if she told them. She said she had to attend to a customer and hung up the phone on me. This is so unprofessional. Both my husband and I are very disappointed in how Sage cleaners handled this manner and specifically Barbara today. I do not recommend Sage cleaners for anyone that want quality service and good customer relations. Less
The price is a little higher
I have used this cleaner for years now. Everything is always good to go. I only had 1 issue and didn't bother to bring it to their attention because it was a zipper. I recommend Sage to everyone. When you dry cleaning is done they even text you stating it's ready for pick up. The 1 issue I have is INFLATION which is on everything now days.
I love working with Sage Cleaners. They are always on time and have the friendliest staff.
Great experience!
The quilt was not only cleaned well, it was in a clear zippered pack. Didn't have to worry about getting it dirty how nice
I recently used Sage cleaners for my clothing needs, and I must say I was quite impressed. Their attention to detail and customer service were top-notch. My clothes came back looking fresh and neatly pressed. Pricing was reasonable, and the turnaround time was quick. I highly recommend their services for anyone in need of reliable dry cleaning.
It is in a nice plastic bag & I am happy w the result.
Sage cleaners always does a great job, always in a prompt timeframe and the employees are the best!
Great experience going there
Good service
Good and clean service
Helpful employees and a very easy process!
Been going there for All my Dry Cleaning for over 15 years, Always been Good and Reliable
Always friendly and fast service.
Always a pleasure walking in to great customer service repeatedly. Have used Sage for years...great place!
Good job cleaning suits and shirts
Definitely over delivered on my dry cleaning. The staff is friendly and the service is great.
Always have a good experience clothes are always crisp and fresh!
The lady who took my order in was very pleasant. So pleasant that it put a smile on my face.
This place is too expensive, with poor quality. They never asked for starch level for laundered shirts. My husband's suit was still spotty and all pants were hung crooked/lopsided. Will never go back.
Great service, timely delivery
They had my clothing ready a day before expected and everything came out looking great!
Easy drop off, service, pick up and quality product.
Quick and my dresses look good!
This is the first time using Sage Cleaners and the LAST!! Warning. They ruined my comforter by washing it instead of dry cleaning like I asked for. I went and met with Owners Needless to say he lied to me did not turn in Claim I ended up with a Faded comforted that cost $600 it also was Shrunk. Asking for all to not use this cleaners.
I have been a long time customer of this cleaner. I recently took a men’s “large”wool sweater in for cleaning. When I picked it up it was so small it would not fit my five year old grandson. They asked that I leave it with them to see if it could be stretched to the original size. They were unsuccessful and still have the item. I have been patiently waiting for almost two months for reimbursement... More
I have been a long time customer of this cleaner. I recently took a men’s “large”wool sweater in for cleaning. When I picked it up it was so small it would not fit my five year old grandson. They asked that I leave it with them to see if it could be stretched to the original size. They were unsuccessful and still have the item. I have been patiently waiting for almost two months for reimbursement for the damage done by the cleaning process. They have informed me that they will not take any responsibility for the damage that was done. I will not support this business in the future and post this as a warning to others that might consider using this cleaning service. Less
Good job but VERY EXPENSIVE..
Jessie is a sweetheart and a great individual, unfortunately the dry cleaning does NOT get done on site, but rather gets picked up and sent to the plant on Lithia Pinecrest. I’ve used them for some years but no more, after they ruined my black jeans, faded them to a grayish shade that I could’ve basically done myself, at home, for almost free. I was told to contact Barbara at the Lithia pinecrest... More
Jessie is a sweetheart and a great individual, unfortunately the dry cleaning does NOT get done on site, but rather gets picked up and sent to the plant on Lithia Pinecrest. I’ve used them for some years but no more, after they ruined my black jeans, faded them to a grayish shade that I could’ve basically done myself, at home, for almost free. I was told to contact Barbara at the Lithia pinecrest location, and she gave me the run around stating that they couldn’t tell what degree of darkness the jeans were when they came in, also the length of absence of the pieces from their services. They ruined 3 of my black jeans, and I took them to the plant to show them to Barbara and she still said that it was not their fault. I was frustrated and told her to refund the fees associated with the dry cleaning of all 3, and she said that the best she could do was refund only one, even though they ruined all 3, one being a brand new pair. If you have to deal with Barbara then don’t get your hopes up, you might as well throw the garment out in the trash where it’ll belong after going to their plant. They do NOT care about your stuff, you’re better off doing DIY at home than wasting your money with this place. Less
Got pink paint on my dress shirt so I had them doing it again and they said they couldn’t fix it, the rep kept trying to help me so we sent the shirt back again. then the manager called me saying it was my problem and not them, could just buy another dress shirt but calling me and telling me it’s my problem wow I’ll just take my business elsewhere since that’s how the manager does business.
Store could b kept a little cleaner especially floor. I realize wind blows much leaves & sand n but employees need to make it inviting. Cleaners service always excellent in cleaning my clothes. Very satisfied.
Don’t recommend this service at all. The first time I picked up my order 8 of 10 mens shirts were so wrinkled it looked like someone had slept in them. One white shirt was returned with blue stains in multiple places. So of 10 pcs, one was ok. The owner Cohen refused to call me back. He has hired someone to field all the complaint calls who basically told me that he would never be calling me.... More
Don’t recommend this service at all. The first time I picked up my order 8 of 10 mens shirts were so wrinkled it looked like someone had slept in them. One white shirt was returned with blue stains in multiple places. So of 10 pcs, one was ok. The owner Cohen refused to call me back. He has hired someone to field all the complaint calls who basically told me that he would never be calling me. They explained they could not get the stain out. I provided them with a receipt of my purchase of the shirt they damaged was $150. The rep said on the back of the receipt it stated their policy is “IF”they lose or damage your clothes they reimburse ten times the cost of dry cleaning the item. In other words- $30. I never received a receipt when I dropped off the clothes even when i requested it. I made a video of the clothes i was leaving so i would have proof of what i dropped off. She also told me the reimbursement policy is the NATIONAL standard in the industry. I called multiple cleaners who disagreed with this claim. They refused to give me my shirt back until the owner could see it himself. It took two weeks to get the shirt back. It was free of stain because someone actually took the time to treat it . If the owner had just had a conversation with me and we could discuss the plan then maybe he would still have me as a customer. Transparency and honesty is not too much to ask. Less
Charged me 7.50 for 1 cardigan sweater and left stains in it. I asked the lady when I dropped it off about stains and she said "no problem."
RUN from this company or location if you have a suit jacket to dry clean. Their press machines are set at too high a temp for the fabric and they melted my suit jacket. They also ripped a button off during the process and offered to sew a new one on but couldn't get to it until 6 days later! For a button! And they didn't even have the proper button for the suit, I was bringing them a spare that... More
RUN from this company or location if you have a suit jacket to dry clean. Their press machines are set at too high a temp for the fabric and they melted my suit jacket. They also ripped a button off during the process and offered to sew a new one on but couldn't get to it until 6 days later! For a button! And they didn't even have the proper button for the suit, I was bringing them a spare that came with the suit jacket. Oh, I have NEVER worn the jacket! I bought it, had it tailored, then had Sage dry clean it and it is ruined before I could ever even use it. I will never use this business again and recommend everyone not use their service if you have expensive clothing you care about. Less
Half of the slacks are pressed. Paid for a service I didn't receive. Have to press before I pack for travel. I've used before. No more.
I just wanted to give Sage a shout out for something unexpected. I unwrapped my my recent laundry delivery and found a dollar bill at the top of the stack of my kid’s clothes wrapped in plastic. It was thoughtful to return it! I had a few problems early on with the service but the owner fixed it right away and it’s been smooth since then, I couldn’t live without this service. 👏👏👏
Dry cleaning, very good job
This establishment is always courteous and professional. Shirts are always just the way I like them, heavy starch. Would love to see more coupons!! Would highly recommend
After not using Sage cleaners for a while, I responded to a request to try them again. The experience from the moment I try to place an order for my dry cleaning to be picked up, it was an absolute disaster. The service level was a 0. I called various locations and the main office about four times and sent about three emails. At no point did anyone return my call. I finally sent a text message fo... More
After not using Sage cleaners for a while, I responded to a request to try them again. The experience from the moment I try to place an order for my dry cleaning to be picked up, it was an absolute disaster. The service level was a 0. I called various locations and the main office about four times and sent about three emails. At no point did anyone return my call. I finally sent a text message for a pick up and they responded. Funny how that works, I only get a response when I’m ready to put money in their pockets. I also sent an email to the management about my horrendous experience, but still never heard anything. Do not use them. The service is terrible! Less
Order number 21272279. Paid over $100 for 11 dresses and one blouse. One dress came back with a dirty stain and a missing gold button. I returned the dress for cleaning and asked for the missing button to be replaced. Also asked about my blouse and again no one is responding at the Riverview Sage cleaner. Picked up the dress and the stain was removed but no gold button? Returned the dress for t... More
Order number 21272279. Paid over $100 for 11 dresses and one blouse. One dress came back with a dirty stain and a missing gold button. I returned the dress for cleaning and asked for the missing button to be replaced. Also asked about my blouse and again no one is responding at the Riverview Sage cleaner. Picked up the dress and the stain was removed but no gold button? Returned the dress for the third time and asked why the missing button was not replaced. No explanation or accountability for the dress or the whereabouts of my blouse. Tabatha gave me Barbara’s number at the plant. After numerous text messages to Sage cleaners (I have proof) and phone calls I personally went to store yesterday considering Barbara never reached out to me prior to me leaving a voice message for her at the plant. I am greatly disappointed and will never trust Sage cleaners again due to the fact that your staff refuses to be honest and lied twice about my dress and blouse. They are horrible at following up with customers and will now lose me and my sister-in-law who recommended you. An older woman lied about noticing the missing gold button on the dress. If that had been the case she would have discovered the dirty stain by going through all my items. Barbara lied about trying to locate my blouse at the plant because the ticket does not state the color of the Calvin Klein blouse. Additionally, she never called to apologize or have the decency to remedy the situation prior to my visit. Although Babara claims she left me a voicemail. I checked my phone at your dry cleaners and I had no voice message from her. Instead she spent the entire time explaining the numerous ways on how the blouse could have gone missing. Unfortunately, the older woman and Barbara have no clue about customer service and should be educated on how to show your customers that your organization takes pride in the handling of your customers dry cleaning. It wasn’t until yesterday that Barbara mentioned starting the reimbursement process without once giving a care in the world about searching all your facilities for my missing blouse. It’s not about the money because all I really want you s for my blouse to be returned!! I left two voicemails for Cohen Wills at (813)654-2323. This is the number that Barbara gave me at the Riverview location. Less
I have been using them for years . I will continue to do so. On time, courteous and professional.
Tried Sage cleaners for the first time a couple weeks ago for my huge king UGG blanket and they did an amazing job!!! Ladies in the front are really nice. Within a few days of dropping off I received a text my blanket was ready. The blanket smells and looks amazing! Will definitely be going back!
we use the one in Plant City and they are absolutely amazing. we get the best customer service from our ladies and they are just so friendly. I never worry about my clothes because I know they are in good hands 😊
THIS IS THE WORST CLEANERS IN HILLSBOROUGH COUNTY!!! THEY WILL DESTROY YOUR GARMENTS AND THEN TREAT YOU LIKE TRASH AND REFUSE TO COMPENSATE YOU! THE SO-CALLED INCOMPETENT,RUDE MANAGER, BARBARA, IS NASTY! PLEASE DO NOT WASTE YOUR MONEY! BEWARE!!!
The woman who served me was very pleasant and professional.
I love sage cleaners. The pick up and drop off service is great, and makes it super easy. I also like the app and how I can schedule everything. Thanks sage for being my go to cleaners!
Laundry and dry cleaning. Terribly expensive!
Rita altered two pairs of suit trousers for me, and they were ready sooner than expected. The staff at the Valrico Commons branch are cordial, yet thorough. I will use Sage again and I will recommend them to my family, my friends and my colleagues.
Outstanding customer service, super communicative and top notch dry cleaning services on my sport coats. I am officially a forever customer
Was using a competitor that offers lower prices (if paid in advance). But I guess you get what you pay for. Thet never could get my creases right, and they charged additional for starch! On pick-up I was impressed that the lady remembered me and actually assured me of my creases and starch BEFORE I inspecterd them. The convenience of not having to send my clothes back to be re-done more than make... More
Was using a competitor that offers lower prices (if paid in advance). But I guess you get what you pay for. Thet never could get my creases right, and they charged additional for starch! On pick-up I was impressed that the lady remembered me and actually assured me of my creases and starch BEFORE I inspecterd them. The convenience of not having to send my clothes back to be re-done more than makes up for the higher cost of cleaning. Thanks Sage! Less
Great experience with the staff at the Commons in Valrico. Needed a rush job on laundering shirts for a funeral. One day turn around!! Fast Service and pricing was good also. Used coupons. RECOMMEND
Fast service. Expensive, but worth it!
Friendly service & they successfully removed stains from a jacket I thought was a lost cause
Fast and friendly! Thank you!
I highly recommend Sage Cleaners in Valrico and their alteration service! I had 3 items altered and all three items were perfect and turned around quickly. I've been telling my friends and I will be using their services again.
I went to the plant for a fitting for alterations. They sent it to another store without telling me. When I arrived to the plant the seamstress blamed me for going to the wrong store. She called a few stores, and then found out it was ultimately lost (due to her oversight). Called a few more places and she found it! ...or so I thought. She sent me to an address that was not real, so I called the ... More
I went to the plant for a fitting for alterations. They sent it to another store without telling me. When I arrived to the plant the seamstress blamed me for going to the wrong store. She called a few stores, and then found out it was ultimately lost (due to her oversight). Called a few more places and she found it! ...or so I thought. She sent me to an address that was not real, so I called the location and they didn’t even have my dress. Some manager found it at a random store a few hours later (after me driving around Tampa for 2 hours) and sent it to my normal store so I could pick it up the next day. Would not recommend. Ever. Less
Great customer service & communication! I love that they text me when my clothes are ready for pickup.
Dropped off 7pcs of clothes early January was told they would call When done. Went by there and they indicated they had 6 of the 7 PCs. They would call us in a day or two for other pc. Went another couple of weeks. Called store spoke to Sandy Mgr she said the missing Tommy Bahama shirt had got put in ink dryer and they are trying to get it out. They would call. Once again I had to call them. Now ... More
Dropped off 7pcs of clothes early January was told they would call When done. Went by there and they indicated they had 6 of the 7 PCs. They would call us in a day or two for other pc. Went another couple of weeks. Called store spoke to Sandy Mgr she said the missing Tommy Bahama shirt had got put in ink dryer and they are trying to get it out. They would call. Once again I had to call them. Now it was questions of how old shirt was and the cost. We agreed on a fair price, much lower than paid and she said I should get check by next week. Didn’t happen now when I called sandy the owner was out of town and no one can sign a check. This was a week ago. Tired of excuses someone take responsibility and get my check. Also this was our first time to use Sage cleaners Apollo Beach. Less
Can't complain. They got my stuff clean.
Uniform to Dry Cleaned Stain on shirt when went in and stain on shirt when paid for and picked up. Not good.
We brought a Christmas tree skirt in to be dry cleaned. They did a superb job!
I was looking for a new dry cleaner and I’m glad I found this one! Much more reasonable prices and so friendly!! I will keep coming back!
Rita was really helpful and had awesome customer service skills would definitely recommend Miriam carmona
Sage did an excellent job with both my dry cleaning and laundering my shirts. The starch was just as I asked, and The order was finished when promised, in a timely manner. The woman that helped me at the desk was very careful to be sure she had all my items. They have earned my loyalty!
My first time was great! Very responsive in helping customers and figuring out the right service to provide. Definitely will be back. Super kind staff and very knowledgeable.
In addition to outstanding quality, value, professional and responsive service, the two attendants at the Valrico store were extremely friendly and cheerful
Great
Very good service, easy and fast.
they have lost my clothes, charged me for items they can't find and don't know where they are. manager promised she would call me back before leaving yesterday and I'm still waiting. no clothes no money no call.
The ladies that work at the Valrico Sage are the friendliest around and they always remind me of the sales going on.
Fast. Courteous and always with a smile service A bit expensive but what isn't
great customer service . great detail work .
super fast turn around time before 9am Monday through Friday its same day service then on Saturday as well❤❤❤
🌈👽🌟
Super Idea great concept if you need clothes cleaned dry cleaning and regular. Just $35 dollars a week
Great business! Keeps the environment in mind and always puts its customer first!!
Very poor customer service. I dropped off four pair of pants to replace zippers....2 weeks later received three pair back. I was told on this past Monday that the other pant would be in on Wednesday (yesterday)...I go to pick them up and of course still not in and don't know when they will be in....needless to say...the first and last time I use your service!
Great Customer Service for the attendant that works there... She is extremely polite and shows a genuine attitude for caring about meeting the customer needs... I’ll continue to come if I can get great service and a welcoming hello upon entrance... Great Hire...
This is one of the best cleaners I have been too. Getting a text when my cleaning is done is so nice. It keeps me from guessing it is done. The staff are super nice and the inside is very organized and clean.
Super friendly
Being that I work here I have nothing bad to say about Sage. The cleaning is great and turn around time is wonderful. The clothes come back next day. I must say, I am most impressed with how the heavily soiled/stained items are spot treated and come back looking amazing. (Tho we can't guarantee that), but I've seen miracles happen! Sage is a great place to work. Happy customer, happy employee.
Great job, friendly and fast...
Great dry cleaners. Best customer service I have ever had
They did a good job. I drop off 8:30am and pick them up by 3pm
Great customer service! 1 day service.
I decided to use this dry cleaners since my fiance uses them for his dress shirts and seemed satisfied. Unfortunately when I went to pick up my 5 sundresses I was hit with a $59 bill and almost fell over. The prices are way too expensive and the woman who assisted me gave an explanation that everything is hand pressed which is not an added benefit to me at all!!! Save on my costs and use an iro... More
I decided to use this dry cleaners since my fiance uses them for his dress shirts and seemed satisfied. Unfortunately when I went to pick up my 5 sundresses I was hit with a $59 bill and almost fell over. The prices are way too expensive and the woman who assisted me gave an explanation that everything is hand pressed which is not an added benefit to me at all!!! Save on my costs and use an ironing machine! That was an average of $12 per dress and none of the sundresses cost more than $26 so needless to say I will NEVER RETURN to Majik Touch. They have lost my business forever....I am a one & done. Less
Wonderful Cleaners should be their name. Showed up with 2 bags full of shirts I had not laundered since moving into the area. After some small talk with the attendant she found me a 50% off coupon for 1st time customers and on top of that my order was going to be ready the following day! You can't beat that. Thank you, Sage Cleaners.
Great customer service!
SAGE Cleaners(MAJIK TOUCH) Did a Grwat job on my Dry Cleaning. They are Courteous, Professional and provided friendly caring customer service.
Great service
Very Friendly and polite
Quick service and friendly staff!
Great customer service and friendly people
Get real on the prices, $14.06 to launder 2 cotton shirts. Outrageous. I will not be back.
me encanto es un buen lugar ,el mejor
I've given this peace ample opportunity, but the customer service is the worst! I was taking it personally until I read the reviews of the other customers. I've been going there for close to a year, and I only seen one. woman there every time. No matter when I go in, she NEVER acknowledges me when I walk in. Doesn't even look up. I'll say hello but she doesn't respond. She either just ignores me... More
I've given this peace ample opportunity, but the customer service is the worst! I was taking it personally until I read the reviews of the other customers. I've been going there for close to a year, and I only seen one. woman there every time. No matter when I go in, she NEVER acknowledges me when I walk in. Doesn't even look up. I'll say hello but she doesn't respond. She either just ignores me, or stares at me with disdain as if I've just tracked dog poo into the store. At first I said "Hey, anyone can have a bad day" but then I noticed it was a pattern. It happens EVERY TIME I go in. I kid you not! The cleaning services are good. The coupons are a plus, but it doesn't matter to me. I'm finding someplace else simply because I refuse to be treated as if I'm a piece of trash customer. Whoever she is, owner or not, SHE NEEDS TO GO! You are no doubt losing good customers who don't complain but just quietly go away because of her very, very poor attitude. I'm NOT that customer! I'm out! And now you know why! If customers matter at all to you Majik Touch Cleaners, it's up to you now. UPDATE: June 2018 Management listened! The Ogre is gone! I happened to be visiting the restaurant next door and saw there was a new face at the cleaners. I stopped in to ask the new cashier what had happened to "Evilene". She told me that management had received repeated complaints about her "off-the-charts" rudeness. They decided to move her to the processing plant, and away from customer contact! Well, at least it's something. I've now returned to them as a customer. The new folks who work there are soooo friendly, it's a joy to go there now. THANK YOU MAJIK TOUCH FOR LISTENING TO YOUR CUSTOMERS!! Less
I dropped off a shirt and I was told it would be an $8 mend. Two weeks later it still wasn’t done and on the third week I was told that it was just shy of an $18 fix. This place will take a LONG time, quote you low and CHARGE you HIGH. They basically have my shirt for ransom now. I’d like to say that the customer service and courteousness of the front desk makes up for it but that would be a li... More
I dropped off a shirt and I was told it would be an $8 mend. Two weeks later it still wasn’t done and on the third week I was told that it was just shy of an $18 fix. This place will take a LONG time, quote you low and CHARGE you HIGH. They basically have my shirt for ransom now. I’d like to say that the customer service and courteousness of the front desk makes up for it but that would be a lie. Very RUDE service. Less
The morning customer service lady Sheri is such a pleasure the deal with, always smiles and a friendly face every time I walk in there and knows how to treat her customers, but I would agree with the other reviewers that the evening lady has got to be the worst customer service person I've ever met. She does not acknowledge or even look at you when you walk in. I have avoided picking up my cloth... More
The morning customer service lady Sheri is such a pleasure the deal with, always smiles and a friendly face every time I walk in there and knows how to treat her customers, but I would agree with the other reviewers that the evening lady has got to be the worst customer service person I've ever met. She does not acknowledge or even look at you when you walk in. I have avoided picking up my clothes in the evening to avoid Frankenstein's bride. Less
Update at end: Customer Service Came Through. Quoted up to $17, Charged $60! The other reviewer is correct. This place is awful. The 50-60 Year old lady with darkish-blonde hair is the only employee I've ever seen there, and is intensely dedicated to showing no customer service whatsoever. Always has an attitude indicating "I'm so busy, that even looking at you is a favor." I should have turn... More
Update at end: Customer Service Came Through. Quoted up to $17, Charged $60! The other reviewer is correct. This place is awful. The 50-60 Year old lady with darkish-blonde hair is the only employee I've ever seen there, and is intensely dedicated to showing no customer service whatsoever. Always has an attitude indicating "I'm so busy, that even looking at you is a favor." I should have turned around from the way she talked to me, but I had already driven across town, and didn't want to make a trip to the next closest store. She quoted me $13-$17 when I dropped of my Jacket, I thought that was a little pricey, but accepted for convenience sake... When I picked it up, I got the same attitude, and a very snarky "$60". I stammered out "Excuse me?" and her response was "$60, that's the price." I was so stunned that my brain froze up and I just paid it... My blood is boiling now just thinking about it. No complaints so far as to the quality of the dry-cleaning, but the Customer service is the worst I've ever received at any business ever. P.S. In reference to the receipt - I'm not certain why they don't have the proper address programed into their P.O.S. Machine (register), but I've verified that this is the correct location, you can cross reference the phone number to verify for yourself. UPDATE: After posting this review, I decided to reach out to the customer service via the email address on the website. They were prompt and professional in their reply and assured me that the employee in question is being dealt with (remedial training, and counseling). They are sending a check to restore the item to it's proper price of $13. The corporation as a whole has earned my trust back, but I will not be using this location anymore. Less
Absolutely the worst cleaners I've ever used. On multiple visits consistently bad attitude. No Amex, refusal to manually type in credit card number for another glitchy card, condescending, repeatedly and I quote 'too busy' to commit to when the laundry will be back despite dropping it off well within the drop window, never more than one worker, refusal to tell me over the phone if my order wa... More
Absolutely the worst cleaners I've ever used. On multiple visits consistently bad attitude. No Amex, refusal to manually type in credit card number for another glitchy card, condescending, repeatedly and I quote 'too busy' to commit to when the laundry will be back despite dropping it off well within the drop window, never more than one worker, refusal to tell me over the phone if my order was back, again 'too busy'. Less