Excellent service. The lady that helped me was very informative and courteous. My overall experience was the best. !

This business shared a moment with us that we won't ever be able to forget, and thanks to Angel, I was able to find the perfect diamond for my fiance and I even proposed in the store. I would suggest anybody who's in love and wanting to express your love to your partner to go check out this jewelry store. Elizabeth Malroy is really satisfied with her new addition to her hands and her heart. I ho... More

This business shared a moment with us that we won't ever be able to forget, and thanks to Angel, I was able to find the perfect diamond for my fiance and I even proposed in the store. I would suggest anybody who's in love and wanting to express your love to your partner to go check out this jewelry store. Elizabeth Malroy is really satisfied with her new addition to her hands and her heart. I hope you all are blessed thank you again. Less

They are amazing! They really explained the process and helped me understand more of the value of my items. Very professional and courteous.

My experience with R & J over the years has been consistently satisfying. R & J’s great customer service wether in an emergency making a loan or a purchase. Staff is respectful, friendly and knowledgeable. R & J will give you the best possible deals for what you intend to purchase, loan or sale, no shady deals here or no hassle transactions, I always leave with a smile. I made the mistake of sto... More

My experience with R & J over the years has been consistently satisfying. R & J’s great customer service wether in an emergency making a loan or a purchase. Staff is respectful, friendly and knowledgeable. R & J will give you the best possible deals for what you intend to purchase, loan or sale, no shady deals here or no hassle transactions, I always leave with a smile. I made the mistake of stoping off at another jewelers in the area they were not upfront about the items I purchased turned out that I spent way more than it was worth, it was junk. Well that want happen again, because I’m back at R & J it’s worth the drive for me. And if you can’t make it in person to storefront they will accommodate you to handle transactions online. So before you deal with unreputable Jewelers Loans and Purchases, check out R & J and get the deals that leaves you satisfied. Less

I called this place to ask if they do loans on Jaeger LeCoultre watches, because if it isnt Rolex or Omega, most places aren't interested. I was recommended by another pawn shop to go here because they supposedly do loans on high end watches. It was a weekend and I needed some cash for another piece and the bank wasn't open. I didn't want to make the drive for nothing, so I called. The lady had n... More

I called this place to ask if they do loans on Jaeger LeCoultre watches, because if it isnt Rolex or Omega, most places aren't interested. I was recommended by another pawn shop to go here because they supposedly do loans on high end watches. It was a weekend and I needed some cash for another piece and the bank wasn't open. I didn't want to make the drive for nothing, so I called. The lady had no idea what Jaeger LeCoultre watches were, so I told her that they are a very high end, scarce brand, that is considered to be a higher end brand than Rolex. I told her I wanted to make sure that they consider high end watches before driving down there to be told that they arent interested in such brands, and she said yes, they do, as long as the watch works. The lady didn't even listen to my question, because when I came in, she took one look and said they don't do high dollar loans on watches. So I told her that I called and asked first for a reason, to which she said "well, as you see over there, we buy lots of watches. We just don't pay much money for watches." I'm not upset that I wasn't given a loan. It's all just stuff, no big deal. I'm upset because the customer service here is terrible and they refuse to give you the time of day to answer their customers questions by actually listening to the questions. I won't be back here, for sure. What a waste of time. Less

Fast and friendly, I had a great experience. R&J was very fair and competed well with other offers I had received from online businesses. Highly recommended!

Fantastic service. I needed some bridge loan funds for a couple months. Brought in my Patek and AP and was funded that day They worked with me, very professional. I picked up my watches last week, never could be more happy.

Very unbeatable prices. You will get a very good value for your items. A lot of other places like BuySellLoan will lowball you. Great customer service. Very progressional.

My experience with R&J Jewerlry and Loan was Great. They had great customer service and were very nice and so helpful. I will definitely be a returning customer.

I didn’t know all you had to do was look up prices on eBay to be considered professional!? Made a mistake coming here.

Well deserved 5-Star Rating. More than Fair $Pricing$ for your items that your looking to get rid of or put up as collateral! I definitely WILL be coming here First for any other time I am in need of some Fast Cash. ! Thank you.

Jennifer me atendió hoy que fui a empeñar oro y su servicio al cliente y la atención que puso fue inigualable. Si que regresaré para más empeños pronto!

This business is a life saver and Maria is so kind, discret, and professional. I highly recommend this place. They are a San Jose landmark business. They are family owned and operated. They're new location in East San Jose is very convenient. My family and I will be life long customers.

Friendly customer service in a safe environment, my questions were answered with expertise and honesty.

I've purchased many items from this store and needless to say I haven't been disappointed. Friendly staff that can answer any questions you may I quite about. Knowledgeable about inventory. They have a variety of different items to choose from if your looking for something such as proposal, wedding, gifts, necklaces, designer items. You name it. Highly recommend this place.

Great shop with even better prices, as well as great service. Would recommend to anyone looking for good deals on handbags, jewelry and or watches.

Great Service...In and Out...Clean Store..I’ll refer to my Friends....Thank you.

Amazing place. Great people and fast service.

Alway there for you when you need them they have your back! been taking care me and my family for years I highly recommend them for your need in Leon or to sell they really know there stuff yee!

I was referred by a friend service is excellent today 07/3/21 Maria helped Answered all my questions And got me going on my way thanks I highly recommend this place great customer service

Me encta su servicio son muy amables y tinen mucha pasiencia para explicar todo y el lugar es muy limpio

Very professional kind and in tune with their customers the store location in San Jose is very clean at all times and all associates are friendly I would definitely recommend to anyone

Great place clean easy access and fast friendly service with quality jewelry at reasonable prices

Very satisfying excellent customer service I have been a loyal customer for several years

Worth it look and Compare.. 😉

Great place to go and nice customer service and clean and safe...I give this place a 100% best pawn shop

I’ve been a loyal customer for over 20years. I’ve used them for graduation gifts for both my daughter and my niece, finding the perfect pieces to fit my budget. My husband purchased my wedding ring and several anniversary/BD/Xmas gifts- and we’ve been married a long time. I’ve been able to upgrade my diamond stud earrings over the years. Now I’m blessed to have 1+ carat halo studs. R&J is the on... More

I’ve been a loyal customer for over 20years. I’ve used them for graduation gifts for both my daughter and my niece, finding the perfect pieces to fit my budget. My husband purchased my wedding ring and several anniversary/BD/Xmas gifts- and we’ve been married a long time. I’ve been able to upgrade my diamond stud earrings over the years. Now I’m blessed to have 1+ carat halo studs. R&J is the only place I’ll go for any fine jewelry purchase, trust for repairs. Thank you 😊Jan, Lynette, and Angel for taking care of me all these years ❤️❤️❤️ Less

Beginning with my phone call I was treated kindly with all my questions answered clearly. My experience was that I felt secure and given professional service. I would recommend R and J jewelry and loan as a business you can trust! Sincerely, Claudette - Aptos California

The people were very helpful and friendly. And explained every thing in the contract. They helped me in my need

Sin duda muy profesional cuentan con todo la tecnología para desarrollar su trabajo la srita. Jennifer muy bien capacitada, bueno sobre el préstamo muy justo y bajos interés lo recomiendo ampliamente

Great fast services friendly staff most definitely recommend

The staff there are all so kind and helpful! I went in wanting a customized necklace with my dads name since he passed away I wanted something special to have and they were so kind and helpful throughout the entire process and I am so happy with my necklace ! It is perfect!

For exelent service & attencion

Jen is the best, Customer service is wonderful. Jewelry is to die for. Love love love!

Excellent fior attending the customer need im fully satisfied for their good job

My very first experience was wonderful and unique All other stores always try to persuade you into getting jewelry you don’t really need . My first time I came in for a loan I still wasn’t sure I would go through with it but they gave me time and space and made me feel comfortable with no strings attached . Now I come all the time to get jewelry and loans . The employees also make you feel comfor... More

My very first experience was wonderful and unique All other stores always try to persuade you into getting jewelry you don’t really need . My first time I came in for a loan I still wasn’t sure I would go through with it but they gave me time and space and made me feel comfortable with no strings attached . Now I come all the time to get jewelry and loans . The employees also make you feel comfortable and always give you the best option for your situation . I would 100% recommend to go to this store and not waste your time on other stores DEFINITELY WORTH IT Less

Great customer service. Highly recommend for any Jewelry purchase

Over 10 years of good service, thanks

If you want quality jewelry for best price this place is where you want to go . Great customer service .

I got the loan that I needed quickly and without problem! Thank you R&J Jewelry

I am giving 4 stars because i dont think people read 5 stars. I purchased a beautiful tanzanite & diamond ring. The sales clerk, Jennifer, was friendly and accomodating. She didnt rush my sale or hurry me-she did however put it in a ring box with gift wrap! (Did i mention it was closing time?) I recommend stopping by and seeing what they have. Hey guys* I think I saw a Joe Montana signed stadium ... More

I am giving 4 stars because i dont think people read 5 stars. I purchased a beautiful tanzanite & diamond ring. The sales clerk, Jennifer, was friendly and accomodating. She didnt rush my sale or hurry me-she did however put it in a ring box with gift wrap! (Did i mention it was closing time?) I recommend stopping by and seeing what they have. Hey guys* I think I saw a Joe Montana signed stadium seat . Hey ladies* designer hand bags! Less

I pawned my Rolex and they gave me what I was asking for. I definitely recommend this place.

Got really good deal on Cuban link. Great prices highly recommend

I had the greatest experience with R&J jewelers I have known them for years Very professional and good hearted people. Definitely will continue to use them Thank you for being to service our community.

If it wasn’t for Angel and Jennifer I would not own a Brietling it’s been also a year and a half that I had my dream watch on lay-away . First I appreciate the fact Angel with His expertises was able to spot I been ripped off , a Brietling I bought from a known place which( I want name not important ). With the patience of staff walking Me thru this gave Me the extra incentive too keep at it , wi... More

If it wasn’t for Angel and Jennifer I would not own a Brietling it’s been also a year and a half that I had my dream watch on lay-away . First I appreciate the fact Angel with His expertises was able to spot I been ripped off , a Brietling I bought from a known place which( I want name not important ). With the patience of staff walking Me thru this gave Me the extra incentive too keep at it , with My busy schedule I forgot sometimes They were there in a very professional matter, plus my new Breitling is legit w/ papers and everything it originally came with !! Not only will I give them 1 thumbs up they deserve 5 !!! Thanks again 💯 Less

The nicest people ever! Super quick and fast. Definitely will be back!

Really good customer service! I went in to get the hook repaired to my necklace and they were really nice and detailed to also help fix a dent and polish my necklace without me noticing the damage at a really good price! Hablan español tambien para los que necesitan ayuda.Tienen buen servicio y buenos precios!

Very nice

This place is pretty awesome when it comes to customer service. This being a first time experience for myself. Jennifer was hands down awesome. All my questions were answered and she explained everything so easily, anyone could understand. Would definitely be the first place to pawn anything, like fine jewelry, luxury watches and even expensive designer goods. Would do business with again! The st... More

This place is pretty awesome when it comes to customer service. This being a first time experience for myself. Jennifer was hands down awesome. All my questions were answered and she explained everything so easily, anyone could understand. Would definitely be the first place to pawn anything, like fine jewelry, luxury watches and even expensive designer goods. Would do business with again! The staff was very nice. 😊👍 Less

Me gustó muchísimo la atención que me dieron 🤗🤗🤗🤗

Great customer service.

Always polite and courteous, fair and will continue to get my business !

Absolutely love this store. The staff was friendly and amazing. Received a very good price for the pieces I brought in. Will shop there again in the future and highly recommend to others.

I had to take care of an urgent matter. I needed money to take care of the problem. I remembered that I can borrow by using my diamond ring as collateral. I went to R&J Jewelry & Loan C... I was treated with courtesy. In a few minutes, I received the loan. I am very great full that the transaction was made quickly with no hassle. Thank you for your service.

The staff is absolutely amazing so friendly and they remember your name how long you have been a customer. They always ask how your family is doing and they all go above and beyond to make your experience an amazing one. They never make you feel bad for having to use their services.

Very good ladies working very helpful and respectful and knowledgeable such a great friendly personality

Tienen un cervicio excelente

Awesome customer service!

my Husband and I have been doing business with about 15 years...Great customer service and they have wonderful quality jewelry. they have great prices. I highly recommend r&j. they make us feel like part of the Family.

Amazing place and staff to do business with very professional, Maria helped me out she was very nice answered all my questions that needed to be answered, it was a quick simple process exchanged a couple pieces of jewelry signed my contract got my loan and was on my way truly amazing people thank you R&J jewelry!

Muy buen trato departe de los empleados son muy amables siempre te ayudan y responden todas tus dudas lo recomiendo al 100 por ciento

I have been going to R&J for over 10 years very friendly and professional service ,quality jewelry and loan place

Great service, from the time I entered, your greeted with smiling faces, asked what I was interested in, shown a lot of different things, no pressure to make a purchase, I felt they really cared about why I was there, in closing I paid less for my jewelry and I made a lot of new friends, I would reccomend R & J.

Hello, just wanted to thank every one over at r&j that helped me out when I went in to purchase a bracelet, great customer service and good prices!

R & J joyería y Casa de Empeño Me ha ayudado en tiempos difíciles.Todos los Empleados son amables y siempre me han tratado con respeto. Los recomiendo sin duda. Honestos es poco para describir esta compañía. Denles la oportunidad amigos.

It was fast and easy, and I was treated with courtesy and respect. I was very happy with the money offered for the ring I was selling. Other dealers not so fair. I will recommend R and J to friends.

Great customer service! Easy and fast!

I really like this place,because they really come in handy whenever I need them....

El mejor lugar que he visitado en venta de oro y empeño y la amabilidad de las personas muy bueno recomendaría esta lugar sin pensarlo

El servicio que ofrece la Casa De Empeño me a ayudado mucho.En tiempos difíciles. Todos los Empleados muy amables ,si los recomiendo. Gracias R&J

Been coming here for years and they always give me great deals, great service and the staff is just amazing, they attend to yoh as soon as you walk through the door. I wouldnt go any place else!

These guys were so helpful. They really helped me out with a very difficult situation. Professional and compassionate.

Buenos descuentos, buen trato, y Buenas prestaciones de obtener dinero por empeño de cosas, de valor por supuesto.

Great customer service! Very welcoming and friendly totally recommend for anybody looking for a quick Cash loan 👍🏽

Nice. Buena opcion para salir de las deudas y al final no apagas mucho de intereces...

The Customer Service given was exceptional! The Woman that assisted me was warm and very pleasant. I would definitely recommend coming here!

Great service and very friendly staff.

Great customer service and fast and easy transactions. One of the ladies that works there is very friendly and the store is very welcoming. Come check the place out!

great service and awesome people. always helpful.

Very good customer services, Always friendly and just a good honest company

I really like this place and I would recommend this place to everyone that wanted to pawn their jewelries or anything, they’re very accommodating and helpful to people that really needs help, they’re very flexible if you just talk to them. I would definitely give this place 5 star!⭐️⭐️⭐️⭐️⭐️

I have been with R&J Jewelry for about 2 years now. The entire staff is friendly and very professional. They care about their customers wants and needs and you leave the store with a great memorable experience. One associate I would like to recognize is Maria Fuentes. Maria has always been my go to person, whether it’s to take out a small loan or even with questions about products they buy an... More

I have been with R&J Jewelry for about 2 years now. The entire staff is friendly and very professional. They care about their customers wants and needs and you leave the store with a great memorable experience. One associate I would like to recognize is Maria Fuentes. Maria has always been my go to person, whether it’s to take out a small loan or even with questions about products they buy and sell. She’s very knowledgeable , not pushy, caring and treats you like a guest in her own home right when you walk in. And always gives great customer service with a smile. I would recommend R&J Jewelry for your one stop shop. Less

Very helpful and nice people that work there. Beautiful jewelry

Absolutely love this store! Such a gem! Their staff are highly knowledgeable and the pricing is just right! Picked up a ring and earrings, they went above and beyond to make sure everything I picked was right for us. Can’t wait to go back

They're sincere and they try to help you out to the best they can I've been going through them for years and I haven't had problem with them excellent service

My first time in a pawn shop and I was happily surprised with how nice this place is. My husband surprised me while we were here and bought me a beautiful Louis Vuitton pocket organizer. We will be back!!

Angel, is one the most respected and knowledgeable persons in the pawn industry. Especially in the high-end watches space. He truly goes above and beyond to help out anyone. He is fair and honest in all his deals. I personally recommend this business. Thank you Angel.

Big overweight man said my Rolex was worth $25 hundred. Sold down street for ocho Mil. Falsa Mierda.

Beautiful store and great associates. A fantastic experience.

What a great looking store. Management is very active in the community. Great staff!

Beautiful store and Beautiful people run this place 5 stars

Phenomenal service very professional & helpful, I actually took my run to two different jewelry places & they could not size down the ring , I chose this place off apple maps sooo happy I did! They were very helpful fair price they could size the ring down, now I get to wear something I love thanks a lot mean so much to me!

I met with Angel today. I brought my watch and he inspected it. He was very professional in handling my watch. The transaction was very smooth and professional with Angel. I would recommend anyone to his shop for anything!!!!!!

Wonderful atmosphere, knowledgeable staff, and good deals. What more could I ask for!

Friendly clean store. Staff was pleasant and they had a good selection of items priced reasonable. If your in the area check them out.

Great shop. The best part about it, is the family atmosphere. The owner and employees treat you with respect and are very willing to help you. Definitely recommend R&J Jewelry and Loan.

A very clean and nice store. Their staff and management are very professional and courteous. I highly recommend them!

Classy, beautiful store.

Extremely knowledgeable staff and always great items to choose from. Very clean well lit store. Happy trooper.

Honest people with fair prices!

Super nice people...can't go wrong here!!

Wow! This is the nicest ‘pawn shop’ I’ve ever been in. It’s more like a luxury boutique. I highly recommend them.

OMG! So many deals to choose from! Amazing prices, great staff, great prices and great prices!!! These people know what they’re doing, I can’t wait to go back and find more deals. If I can get this place six stars I would

Bought my wife a LV and got it for half price of new. Will be back for more when i travel back thru!

Always a great place to check out when in town. Good prices and great service!

I highly recommend this shop. The staff are very customer-oriented and want to make sure you get your needs met. I came in for an emergency watch battery replacement, and saw some items that are truly worth getting. Thanks!!

Looking for an exquisite jewelry piece? With exceptional knowledgeable staff. With friendly price ranges for everyone’s pocket. R&J jewelry and loan is the place for you! With a large range of traditional Religious items , beautiful guaranteed diamond pieces, Authentic Gems and much more. Check this shop out it’s not just any pawn shop. You will not be disappointed. I know I’m not.

This place is awsome! I really love it and I appreciate them.

I've been w/ R & J Jewelry for years. Some of the most helpful people i have the pleasure of doing business with. Immaculate clean store. You'll get honesty with class. I wouldn't go to nobody else.

I have been their customer for years and I had previously thought highly of them, however recently they have shown their true colors, by letting me know that my business over the years is irrelevant to their bottom line of making money off people's hardships. I pawned my late Father's gold/diamond bracelet because I was short on rent and because I was out of town I could not personally make it ... More

I have been their customer for years and I had previously thought highly of them, however recently they have shown their true colors, by letting me know that my business over the years is irrelevant to their bottom line of making money off people's hardships. I pawned my late Father's gold/diamond bracelet because I was short on rent and because I was out of town I could not personally make it there on Sunday to get it out, I called them on Sunday to let them know I would be there on Monday to pay in full and they said no problem. ...Monday rolls around, I call again to confirm, they say a manager would call me back, so I called back after work, on my way to retrieve my property (because I received no call from any manager) and they explain that regardless of being 1 day late, and speaking with the staff, my jewelry had been removed and melted down! They did not keep their word to me, as stated and basically told me that when they advertise as a "Family Business", they only mean their family and not the family of customers loyal to them or their family heirlooms or keepsakes that they hurriedly accept for pawn and discard 1 day later with no regard!! Less

Pawned a few items back in 2012 and and I've been going back ever since . All the employees are professional, very helpful, and very friendly. Thanks everyone at R&J Jewelry and Loan !!!

ThankYou for the awesome customer service. I felt so welcomed and comfortable.

Very friendly staff, Smooth transaction. I saw they had high reviews which is why I decided to go and Was highly pleased, Highly recommend

Best place To get top dollar for a loan

From the second I walked in I felt comfortable.the lady that helped me was very nice and she was very professional.

They provided excellent service and helped me find an item I was looking for within the price range I needed. Although the Store is slightly smaller than I thought it would be, their selection appears to be high-quality.

I highly recommend R&J Jewelry and Loan for whatever it is that you need. The customer service is impeccable and they get you in and out in a timely manner.

Fast, easy, and friendly! I’ll definitely be back!

Great prices,really nice jewelery, and better yet the service is awesome I like how when i walk in i don't feel pressured in to buying something like other jewelery stores do. Associates stay close enough to show merchandise or answer questions but not too close to where it's unconfortable.

R&J is an awesome pawn shop!! Best deals and great staff. They always help me out when I need some quick cash. Thank you R&J

Angel Manzano is a very nice guy and very helpful. he help to do a loan so i highly recommend this pawnshop keep up the good work

Worst experience ever had at a shop. Don't do it. Run....

Had a great experience R & J Jewelry was professional throughout my entire transaction. Would not hesitate to recommend them don’t let the words pawn shop stop you from visiting. Five stars for sure.

Thanks for making my experience a smooth process. Your service was quick and easy. I would recommend visiting this place to my family and friends.

Hands down this is the best pawn shop I have been to. The staff are polite and courteous. Not only do they give you a fair loan, they’ll work with you to give you an extension. 10/10 would recommend. They are willing to give you a good deal on a great product when you wanna negotiate, or if you’re even on a budget.

Eh sido cliente por más de 10anios siempre tienen. Comunicacion con migo sobre mis préstamos. Recomiendo R&J 100%. Y las empleadas siempre muy útiles y siempre amables.

The store was clean and neat and the employees knowlknowledg.

I've used them for over 6years and its always been pleasant and honest love this place

Great store always so helpful the staff is wonderful

Customer service was good explained very well and I was in and out.💯

I want to recognize Lynnette for being very professional and very good in customer service that I experienced today. She knows exactly her products very much that made me buy a bracelet for myself. I hope next time I visit their store she would give me a very good discount for the necklace I want, lol! Very satisfied, thanks.

The nicest people ever. Really helped me when I needed a loan. I am very grateful to R&J Jewelry and loan

Great People, Great Service