Initial contact with Bug Bros work. Erik was on time, knowledgeable about neighborhood issue (because of remodeling going on this spring and summer in areas behind our homes, habitat of mice and rodents had been disturbed). This company came recommended to us and Erik was professional, courteous, answered all questions, wiped down eaves and porches, sprayed for bugs, and set baited traps for mic... More

Initial contact with Bug Bros work. Erik was on time, knowledgeable about neighborhood issue (because of remodeling going on this spring and summer in areas behind our homes, habitat of mice and rodents had been disturbed). This company came recommended to us and Erik was professional, courteous, answered all questions, wiped down eaves and porches, sprayed for bugs, and set baited traps for mice/rodents. All done expertly and within the time we were told to expect. We are pleased. Less

Great service, friendly, and knowledgeable. Been using Bug Bros for over a year now and I will continue. They are also VERY good at communicating with their customers.

Friendly, professional, and very reasonable$$.

Service is very effective. Technicians are attentive to our needs and requests.

Thanks Scott! I appreciated that you were friendly and did a great job.

Love this service! I recommend them to anyone with pest problems, i haven't seen any since the treament and i will continue to use their services!

Friendly, knowledgeable, and thorough. Highly recommend BugBros

Excellent Customer Service....will recommend to anyone

They did an outstanding job getting rid of my bugs. Thank you BugBros!!!!!

Very professional called when on way. Provided quick service. Was on time for appointment.

Scott was great! He came in and looked over everything while taking care of business. Scott explained what he found and what he did to take care of the mouse dude and pesky bugs.

Great service good people to work with.

Very professional, On time, and fast.

Service rep was on time , called before to give heads up , absolutely knew his job , very courtesy , did a very detail inspection , could not ask for better . Price very reasonable .

Was happy to address any concerns I had. Very polite and professional.

Excellent service as usual!

Very professional and very helpful with all of my concerns and needs. I felt like he put all of my fears to rest

They were very nice and helpful and they do awesome work they are cared with your stuff if it needs to be moved....And they listen to you when you have a question.....

This company does an excellent job. Working with a different company for 3 years that did not solve our problem. In 90 days Bug Brothers did.

They stand behind their word if your not completely satisfied they will take care of you until you are satisfied.

The man was very thorough. He was ahead of schedule. Very courteous. I was a little disappointed that he did not knock down the wasp nets above the front door. Maybe that’s not part of the service though. Overall, I highly recommend this company.

Erik comes in and always does a thorough job. Spider problem is almost nonexistent anymore.

Great company with friendly and excellent service! Would highly recommend using them!

BugBros have a great pricing structure and always do a great job with assessing and taking care of what your property needs, not with what they want to sell you. They have always been punctual and friendly to interact with in person and over the phone with customer service conversations. They make billing easy for me, and the person that comes out to my house for service is great! He always cover... More

BugBros have a great pricing structure and always do a great job with assessing and taking care of what your property needs, not with what they want to sell you. They have always been punctual and friendly to interact with in person and over the phone with customer service conversations. They make billing easy for me, and the person that comes out to my house for service is great! He always covers all the areas well whether I'm there or not. He takes care of cobwebs, wasp nest, and general pest cleanup like he would his own property. I can trust these guys to get the job done without having to be there to make sure its getting done. I would recommend them 10 out of 10 times for any kind of pest problems you are having. Less

Amazing all over! I regret Not hiring y’all sooner!

Communication punctuality efficiency!

there very gd there treatments really work to rid roache ty

I’m very satisfied with Bug Bros pest Control and my house is Bug Free so I’m A crazy Happy customer 👍👍👍

They are the greatest had an infestation for 4 years that terminix was managing the problem instead of fixing it. They have came twice so far and almost all the bugs are gone

love the great service !!!!

Everyone was professional and friendly explained everything to us very well. Never had to use pest control before but I think I have found a good one will recommend.

Very professional service and reasonable price.

Eric was our Bug Pro professional. So nice! Listened to what we needed and set about his business. I have been impressed from our first conversation thru the service. Thank you!!!

Superior service! Great job!

The tech who came out today was on time, friendly, relaxed, not awkward. My daughter and grandkid's were there and he was relaxed professional and answered all of our questions. He was promt and made sure we didn't have any other questions and he was kid and pet friendly. I like that in a business

They were on time and Jonathan was very informative and helpful

Scott was very nice. He knew that he was doing. Listened to me about my concerns.

Excellent service and very helpful

Always great service & really nice guys

Very friendly and accommodating. Their products and applications are effective. No indoor insects since they came on the scene. Great communication. I highly recommend.

Guy was early and service was affordable and timely. Very thorough explaining next steps in services. Would highly recommend these guys!

Fast respondents, Affordable , and Effective.

The guy today was very good. I had been having chronic issues and he was attentive to my concerns and needs. If this guy is my regular guy I will reccomend them to my friends and neighbors .

We had tried various over the counter remedies for ants but could not get rid of them. The last two days our issue was getting worse. The ants were taking over all the counter space in the kitchen! Within 15-30 minutes of treatment, all the ant trails were gone with only a couple dazed ants visible.

Best Pest Control company around! I think their reviews speak for themselves! They showed up on time and took care of my bug problems.

Great service and great results. I highly recommend them!

The guys are very personable and efficient.

Great service!!

Highly recommended! Erik Temblador was my technician today, and he went above and beyond. Gave us advice on how to prevent future problems, took the time to find the problem areas, and told us exactly what to expect before starting service. 10/10, CRAZY HAPPY!

On time and very nice !! Explained everything and helped 2 young girls out with fleas ! Haven’t seen any since ! Highly recommend!!

Great service nice people

Great service, professional. Called to see if an earlier time was acceptable. Explained the services and process.

Tech was very friendly and professional. Asked if I/we had any questions or concerns. He did not rush, but took his time to make sure that every area was covered. Will recommend this company to all of my family and friends!!!!!!!!

Just sprayed to day see how it goes tonight

Excellent service from the person that fumigated ! We are very happy to have chosen BugBros Pest Control .

Great service, fast and well worth it

From the first call to the end of the appointment, they truly are setting themselves apart from the rest. Bugbros did everything that they promised proving that they are the highest rated for a reason. Jonathan answered all my questions with excellent customer service. They followed up on a holiday to fit us into their busy schedule, told us what to expect and Eric did not disappoint. He not only... More

From the first call to the end of the appointment, they truly are setting themselves apart from the rest. Bugbros did everything that they promised proving that they are the highest rated for a reason. Jonathan answered all my questions with excellent customer service. They followed up on a holiday to fit us into their busy schedule, told us what to expect and Eric did not disappoint. He not only met all of the expectations such as being punctual but he then went above and beyond by making the shed safe from the wasps! Long story short I highly recommend! Thank you so much BugBros! Less

Very good job done

Very professional service and the spider problem we had was taken care of. They are pocket friendly and take their time to explain the pest control process. We use them for our duplex properties and they really impressed us with their work.

These guys are super friendly and great customer service! They do tree services which I was about to give up before we found Bug Bros and they do what we needed plus didn't over charge like some places. I will recommend them to anyone, We plan on using them yearly.

Great service and friendly, respectable techs! Thanks guys!

Very friendly service. Great communication on when they would be here. Eric was the bug Guy who came out today. He did a great job!

Crazy Happy with Bug Bro’s!!

Thanks bugbros for helping us out.

Really good communication and great help in solving bug problems. Can’t thank them enough for their helping hand.

I have used BugBros for several of my apartments. They do a great job at a reasonable price!

Very nice and professional.will always use you guys for things "bugging" me.

Good communication, worked with my tight schedule, family owned/run, commitment to community and a really cool logo.

From the conversation on the phone to the completed service, my technician has been 100% on target! Love this guy!!

Technician was knowledgeable and helpful, fast, but efficient. Definitely recommend this place! FIVE STARS!

Erik made it out the day after we called to let them know we found the termites. He searched the property to find the source and was very thorough. I called in on a Sunday and Aaron returned my call that day. I am very impressed with this company and with Erik and Aaron. Update: Erik came again today. He even helped me by spraying around my flowers trying to combat the darn grasshoppers. He is s... More

Erik made it out the day after we called to let them know we found the termites. He searched the property to find the source and was very thorough. I called in on a Sunday and Aaron returned my call that day. I am very impressed with this company and with Erik and Aaron. Update: Erik came again today. He even helped me by spraying around my flowers trying to combat the darn grasshoppers. He is so helpful. He even identified a super scary bug on my porch and killed it for me. Less

Highly recommended

BEING A NEW CUSTOMER, I WAS OBSERVANT N HOW & WHER THE MAN WAS SPRAYING. I FEEL HE COULD HAV BEEN MOR PROFESSIONAL. AS FAR AS OUTSIDE SPRAYING, I FEEL HE WASN'T IN THE BACK OF THE HOUSE LONG ENOUGH TO COMPLETELY DO THE WHOLE BACK OF HOUSE, AS FAR AS THE FRONT PORCH & WINDOWS; NEVER SAW HIM SPRAY WINDOWS & AROUND ENTRANCE OF FRONT. I WAS TO THE UNDERSTANDING THAT WINDOWS & DOORWAYS & ON THE INSIDE... More

BEING A NEW CUSTOMER, I WAS OBSERVANT N HOW & WHER THE MAN WAS SPRAYING. I FEEL HE COULD HAV BEEN MOR PROFESSIONAL. AS FAR AS OUTSIDE SPRAYING, I FEEL HE WASN'T IN THE BACK OF THE HOUSE LONG ENOUGH TO COMPLETELY DO THE WHOLE BACK OF HOUSE, AS FAR AS THE FRONT PORCH & WINDOWS; NEVER SAW HIM SPRAY WINDOWS & AROUND ENTRANCE OF FRONT. I WAS TO THE UNDERSTANDING THAT WINDOWS & DOORWAYS & ON THE INSIDE OF HOUSE HE NEVER WENT INTO THE KITCHEN - SO I AM REALLY NOT SATISFIED W/ THE SERVICE & FEEL I COULDN'T HONESTLY RECOMMEND YOUR SERVICE AT THIS TIME. MAYBE SOMEONE COULD GET BACK W/ ME ABOUT THIS PARTICULAR TECH & HIS WORK PERFORMANCE. TY Less

We were having a chaotic week and they made getting the house sprayed super easy. Thanks so much! Our guy was great!!!!

Haven’t seen the results yet as it’s only been a few hours since our call... but everyone was on time and responded quick with any questions I had.

The absolute best. Hands down. Always going above and beyond

Very friendly and well mannered tech. Didnt maje me feel weird or uncomfortable and was nice to look at ;).

I loved the way he came in and was understanding and honest. I will be keeping my services with them

After a week of being postponed 3 times by a another company, I call these guys and they put me on the schedule and came right out and took care of my problems thanks a lot guys

I always get a quick appointment after I call. They are prompt, friendly, and do a great job. They take time to spray our separate out buildings also. Great service! Thanks!

Erik was very professional and answered all my questions. Very easy to work with it. I look forward to working with y’all in the future

Eric did a great job!

Thank you Erik for taking care of my property during these unprecedented times and I saw the upgrades and I am impressed! Thanks Bro!!!!

All of the above

BugBros Pest Control are very reliable, on time, professional and give good information on what might be causing the problem and how to proceed to fix it.

Robert, I want to say Thanks so much for all the extra personal service you do. Like spray the camper to start the camping season bug free. Answer all my question about different bugs I came across. All this takes time out of your busy schedule and it is appreciated.

Erik was very personable & professional. He arrived on time and completed the job efficiently. He also took the time to answer questions and explain the procedures. I look forward with having a great experience with BugBros for any future pest control issues.

Robert provided excellent customer service while treating our new home in Garden City! He was friendly and willing to answer any questions I had. I am glad he will be back to take care of us! 🙂

Need any help with critters. Please call these guy .

Very nice and thorough..

I hired BugBros for a preventative termite treatment. They were very professional in explaining the process, and they have a three year warranty on the treatment. Very friendly company.

This company is superb! Knowledgeable, quick response time, thorough and fairly priced! They will have our business from here on!

Good business, easy to do business with, delivered what they promised.

Eric from BugBros showed up within the time window er were given, i was impressed with the professional attitude and attire. What I was even more impressed with was the knowledge he shared with me about his profession and the thorough job he did. He was also friendly to my dogs which can be a little rambunctious. He was able to quickly determine some insect issues i was having and also provided s... More

Eric from BugBros showed up within the time window er were given, i was impressed with the professional attitude and attire. What I was even more impressed with was the knowledge he shared with me about his profession and the thorough job he did. He was also friendly to my dogs which can be a little rambunctious. He was able to quickly determine some insect issues i was having and also provided some sticky traps in addition to the spraying he did. He took the time to explain that olive oil could dissolve the glue it my dogs happened to get a paw stuck or such but he also put the traps in areas that we were pretty sure my pets couldn't get to. But we all know sometimes things can happen. Overall i was very happy with the service and will use them again. Less

Great with pets, professional, friendly

Eric the technician called me at about 10 min to 8:00 am to let me know he was having a vehicle issue and would be about 15 min late for our 0800 appt. I thanked him for the notification and assured him it was no problem. He arrived at 0815,did a quick visual survey,asked if we had any questions and went immediately to work. He went room to room doing his treatment,finished both levela then came ... More

Eric the technician called me at about 10 min to 8:00 am to let me know he was having a vehicle issue and would be about 15 min late for our 0800 appt. I thanked him for the notification and assured him it was no problem. He arrived at 0815,did a quick visual survey,asked if we had any questions and went immediately to work. He went room to room doing his treatment,finished both levela then came back to kitchen to treat for ants,our main reason for calling BugBros. He applied the treatment and thoroughly explained what he was doing and why. He then proceeded outside to treat around the house and detached garage while looking for the source of the ant infestation. The entire process took only about 45 min. Eric was prompt,efficient and knowledgable. Very pleasant and professional and got along great with the dogs. He explained their policy if any further service was needed,prior to the 1 month follwup,he would be happy to return free of charge. I would highly recommend BugBros to anyone needing professional,qaulity extermination services. Less

I do wish I would have asked his name. That was silly of me. He came out and did a thorough check for termites both inside and outside. Let me know what to look for in case they start to swarm. Please no! They've done enough damage around here already.

Thanks again for a great service visit!

Thank you so very much!! I'm a very 😊 customer!!

I appreciate being given details about the process, about how long it would take, and about what chemicals were being used. Eric was very professional and detail oriented.

just switched over to this company and they make a great impression! great communication, letting me know when they're coming etc. also great follow up. looking forward to working with them for a long time!!!!

BugBros was was very professional, knowledgeable, prompt, and courteous. My serviceman completely respected my Covid-19 social distancing and he never once laughed at my irrational fear of bugs, spiders, wasps, and bats. Thank you BugBros! I am definitely a repeat customer!

Very energetic company that far exceeds in customer satisfaction! So glad I hired them!

Very nice & friendly. Did a great job!

Professional and ready for the bugs to be gone.

Arrived right on time, let me know exactly what he was going to do and worked around the kids and dogs. I was contacted as soon as I showed interest in their services and I wasn’t at all disappointed. Plan on using them for the foreseeable future.

The tech that came to spray was really friendly and answered all the questions I had for him. He also had great customer service.