Scott has serviced our home twice now, and I’ve been blown away each time. His customer service is top notch and he definitely goes above and beyond. From the first time I inquired online, he contacted me faster than any other company. Even though it seemed it was “after hours” for most other companies that I tried contacting, Scott called right away and also took time to address all my concerns... More

Scott has serviced our home twice now, and I’ve been blown away each time. His customer service is top notch and he definitely goes above and beyond. From the first time I inquired online, he contacted me faster than any other company. Even though it seemed it was “after hours” for most other companies that I tried contacting, Scott called right away and also took time to address all my concerns and talk me through the whole process. BugBros were very busy that week, but Scott was so kind to squeeze us in that same week within the time frame we requested. He is always so kind, fast, and very knowledgeable. I honestly don’t know if we’ve ever had better customer service in all of Wichita! The customer service we’ve received through Scott is enough to keep us life-long customers, but add on the very reasonable pricing, ease of setting up appointments (easy as sending a text!), and great results…it’s a no brainer. Stop your search, go with BugBros. Less

Great customer service.

Nice people and great service

Certainly aim to please! Glad I found them. Helpful, responsive, personable and on time. Thanks for the great service!

Great service, haven't had any problems, since I started using this company. Thanks Scott, for your service.

Bugbros and Scott always do a great job for me! Super professional and effective.

We have been using Bug Bros for almost a year now and we have been very happy with their services. They have been able to spray our home regularly and we have had no issues.

They communicate really well to remind of your appointments.

Scott was awesome, very nice guy & answered any questions I had. Thanks to Scott & everyone at BugBros.

Very thorough and professional. Highly recommend

We haven’t had any ant issues or hardly seen any spiders. We also found we have a little furry friend that visited our pantry and they are helping take care of it.

We called them in the spring to help with ants in the kitchen they took care of the problem and we have used them ever since. We haven't seen any ants inside since they have been here..All I have to do is call them and they fit us into the schedule..Their spray is pet safe and thats important to me !

Very professional and did a fantastic job. Really great customer service!

BugBros helped me out with a hornet nest in my chimney. They responded right away to my request for assistance and were able to come out within the next week. They sprayed inside and outside the house in addition to bombing the attic. Scott was very professional and thorough. Happy to be a crazy happy customer!

Technician was very friendly and informative. Made sure I understood and if I had any questions.

This company is AMAZING. The people are super friendly. They do a great job with bugs/pests. We have had amazing luck with them and I HIGHLY encourage anyone/everyone to use them or at least try them out. It's a local company with a VERY professional feel/look to them.

Very informative. Explained everything as to what they would why they do it and give tips to prevent bugs from invading home. Very nice and friendly. Also called and explained why tech wasn't coming but kept their word on new date and time.

Technician was friendly and knowledgable.

Friendly, professional, and very reasonable$$.

They were friendly, on time, and knowledgeable.

Initial contact with Bug Bros work. Erik was on time, knowledgeable about neighborhood issue (because of remodeling going on this spring and summer in areas behind our homes, habitat of mice and rodents had been disturbed). This company came recommended to us and Erik was professional, courteous, answered all questions, wiped down eaves and porches, sprayed for bugs, and set baited traps for mic... More

Initial contact with Bug Bros work. Erik was on time, knowledgeable about neighborhood issue (because of remodeling going on this spring and summer in areas behind our homes, habitat of mice and rodents had been disturbed). This company came recommended to us and Erik was professional, courteous, answered all questions, wiped down eaves and porches, sprayed for bugs, and set baited traps for mice/rodents. All done expertly and within the time we were told to expect. We are pleased. Less

Great service, friendly, and knowledgeable. Been using Bug Bros for over a year now and I will continue. They are also VERY good at communicating with their customers.

Service is very effective. Technicians are attentive to our needs and requests.

Thanks Scott! I appreciated that you were friendly and did a great job.

Love this service! I recommend them to anyone with pest problems, i haven't seen any since the treament and i will continue to use their services!

Friendly, knowledgeable, and thorough. Highly recommend BugBros

Excellent Customer Service....will recommend to anyone

They did an outstanding job getting rid of my bugs. Thank you BugBros!!!!!

Very professional called when on way. Provided quick service. Was on time for appointment.

Scott was great! He came in and looked over everything while taking care of business. Scott explained what he found and what he did to take care of the mouse dude and pesky bugs.

Great service good people to work with.

Very professional, On time, and fast.

Service rep was on time , called before to give heads up , absolutely knew his job , very courtesy , did a very detail inspection , could not ask for better . Price very reasonable .

Was happy to address any concerns I had. Very polite and professional.

Excellent service as usual!

Very professional and very helpful with all of my concerns and needs. I felt like he put all of my fears to rest

They were very nice and helpful and they do awesome work they are cared with your stuff if it needs to be moved....And they listen to you when you have a question.....

This company does an excellent job. Working with a different company for 3 years that did not solve our problem. In 90 days Bug Brothers did.

They stand behind their word if your not completely satisfied they will take care of you until you are satisfied.

The man was very thorough. He was ahead of schedule. Very courteous. I was a little disappointed that he did not knock down the wasp nets above the front door. Maybe that’s not part of the service though. Overall, I highly recommend this company.

Erik comes in and always does a thorough job. Spider problem is almost nonexistent anymore.

Great company with friendly and excellent service! Would highly recommend using them!

BugBros have a great pricing structure and always do a great job with assessing and taking care of what your property needs, not with what they want to sell you. They have always been punctual and friendly to interact with in person and over the phone with customer service conversations. They make billing easy for me, and the person that comes out to my house for service is great! He always cover... More

BugBros have a great pricing structure and always do a great job with assessing and taking care of what your property needs, not with what they want to sell you. They have always been punctual and friendly to interact with in person and over the phone with customer service conversations. They make billing easy for me, and the person that comes out to my house for service is great! He always covers all the areas well whether I'm there or not. He takes care of cobwebs, wasp nest, and general pest cleanup like he would his own property. I can trust these guys to get the job done without having to be there to make sure its getting done. I would recommend them 10 out of 10 times for any kind of pest problems you are having. Less

Amazing all over! I regret Not hiring y’all sooner!

Communication punctuality efficiency!

there very gd there treatments really work to rid roache ty

I’m very satisfied with Bug Bros pest Control and my house is Bug Free so I’m A crazy Happy customer 👍👍👍

They are the greatest had an infestation for 4 years that terminix was managing the problem instead of fixing it. They have came twice so far and almost all the bugs are gone

love the great service !!!!

After two treatments I still have roaches. They followed up with the tech who advised they don’t remember if they treated or not for them since it’s been a month and was not documented on either treatment. Offered 99$ for someone to come out again with now being told it can take 2-4 treatments that wasn’t advised in the beginning.... just no.

Everyone was professional and friendly explained everything to us very well. Never had to use pest control before but I think I have found a good one will recommend.

Eric was our Bug Pro professional. So nice! Listened to what we needed and set about his business. I have been impressed from our first conversation thru the service. Thank you!!!

The tech who came out today was on time, friendly, relaxed, not awkward. My daughter and grandkid's were there and he was relaxed professional and answered all of our questions. He was promt and made sure we didn't have any other questions and he was kid and pet friendly. I like that in a business

Scott was very nice. He knew that he was doing. Listened to me about my concerns.

Excellent service and very helpful

Very friendly and accommodating. Their products and applications are effective. No indoor insects since they came on the scene. Great communication. I highly recommend.

Guy was early and service was affordable and timely. Very thorough explaining next steps in services. Would highly recommend these guys!

The guy today was very good. I had been having chronic issues and he was attentive to my concerns and needs. If this guy is my regular guy I will reccomend them to my friends and neighbors .

We had tried various over the counter remedies for ants but could not get rid of them. The last two days our issue was getting worse. The ants were taking over all the counter space in the kitchen! Within 15-30 minutes of treatment, all the ant trails were gone with only a couple dazed ants visible.

The guys are very personable and efficient.

Great service!!

Highly recommended! Erik Temblador was my technician today, and he went above and beyond. Gave us advice on how to prevent future problems, took the time to find the problem areas, and told us exactly what to expect before starting service. 10/10, CRAZY HAPPY!

On time and very nice !! Explained everything and helped 2 young girls out with fleas ! Haven’t seen any since ! Highly recommend!!

Great service nice people

Great service, professional. Called to see if an earlier time was acceptable. Explained the services and process.

Tech was very friendly and professional. Asked if I/we had any questions or concerns. He did not rush, but took his time to make sure that every area was covered. Will recommend this company to all of my family and friends!!!!!!!!

Just sprayed to day see how it goes tonight

Great service, fast and well worth it

From the first call to the end of the appointment, they truly are setting themselves apart from the rest. Bugbros did everything that they promised proving that they are the highest rated for a reason. Jonathan answered all my questions with excellent customer service. They followed up on a holiday to fit us into their busy schedule, told us what to expect and Eric did not disappoint. He not only... More

From the first call to the end of the appointment, they truly are setting themselves apart from the rest. Bugbros did everything that they promised proving that they are the highest rated for a reason. Jonathan answered all my questions with excellent customer service. They followed up on a holiday to fit us into their busy schedule, told us what to expect and Eric did not disappoint. He not only met all of the expectations such as being punctual but he then went above and beyond by making the shed safe from the wasps! Long story short I highly recommend! Thank you so much BugBros! Less

Very good job done

Very professional service and the spider problem we had was taken care of. They are pocket friendly and take their time to explain the pest control process. We use them for our duplex properties and they really impressed us with their work.

These guys are super friendly and great customer service! They do tree services which I was about to give up before we found Bug Bros and they do what we needed plus didn't over charge like some places. I will recommend them to anyone, We plan on using them yearly.

Very friendly service. Great communication on when they would be here. Eric was the bug Guy who came out today. He did a great job!

Crazy Happy with Bug Bro’s!!

Thanks bugbros for helping us out.

Really good communication and great help in solving bug problems. Can’t thank them enough for their helping hand.

I have used BugBros for several of my apartments. They do a great job at a reasonable price!

Very nice and professional.will always use you guys for things "bugging" me.

Good communication, worked with my tight schedule, family owned/run, commitment to community and a really cool logo.

From the conversation on the phone to the completed service, my technician has been 100% on target! Love this guy!!

Technician was knowledgeable and helpful, fast, but efficient. Definitely recommend this place! FIVE STARS!

Erik made it out the day after we called to let them know we found the termites. He searched the property to find the source and was very thorough. I called in on a Sunday and Aaron returned my call that day. I am very impressed with this company and with Erik and Aaron. Update: Erik came again today. He even helped me by spraying around my flowers trying to combat the darn grasshoppers. He is s... More

Erik made it out the day after we called to let them know we found the termites. He searched the property to find the source and was very thorough. I called in on a Sunday and Aaron returned my call that day. I am very impressed with this company and with Erik and Aaron. Update: Erik came again today. He even helped me by spraying around my flowers trying to combat the darn grasshoppers. He is so helpful. He even identified a super scary bug on my porch and killed it for me. Less

Highly recommended

BEING A NEW CUSTOMER, I WAS OBSERVANT N HOW & WHER THE MAN WAS SPRAYING. I FEEL HE COULD HAV BEEN MOR PROFESSIONAL. AS FAR AS OUTSIDE SPRAYING, I FEEL HE WASN'T IN THE BACK OF THE HOUSE LONG ENOUGH TO COMPLETELY DO THE WHOLE BACK OF HOUSE, AS FAR AS THE FRONT PORCH & WINDOWS; NEVER SAW HIM SPRAY WINDOWS & AROUND ENTRANCE OF FRONT. I WAS TO THE UNDERSTANDING THAT WINDOWS & DOORWAYS & ON THE INSIDE... More

BEING A NEW CUSTOMER, I WAS OBSERVANT N HOW & WHER THE MAN WAS SPRAYING. I FEEL HE COULD HAV BEEN MOR PROFESSIONAL. AS FAR AS OUTSIDE SPRAYING, I FEEL HE WASN'T IN THE BACK OF THE HOUSE LONG ENOUGH TO COMPLETELY DO THE WHOLE BACK OF HOUSE, AS FAR AS THE FRONT PORCH & WINDOWS; NEVER SAW HIM SPRAY WINDOWS & AROUND ENTRANCE OF FRONT. I WAS TO THE UNDERSTANDING THAT WINDOWS & DOORWAYS & ON THE INSIDE OF HOUSE HE NEVER WENT INTO THE KITCHEN - SO I AM REALLY NOT SATISFIED W/ THE SERVICE & FEEL I COULDN'T HONESTLY RECOMMEND YOUR SERVICE AT THIS TIME. MAYBE SOMEONE COULD GET BACK W/ ME ABOUT THIS PARTICULAR TECH & HIS WORK PERFORMANCE. TY Less

We were having a chaotic week and they made getting the house sprayed super easy. Thanks so much! Our guy was great!!!!

Haven’t seen the results yet as it’s only been a few hours since our call... but everyone was on time and responded quick with any questions I had.

The absolute best. Hands down. Always going above and beyond

Very friendly and well mannered tech. Didnt maje me feel weird or uncomfortable and was nice to look at ;).

I loved the way he came in and was understanding and honest. I will be keeping my services with them

After a week of being postponed 3 times by a another company, I call these guys and they put me on the schedule and came right out and took care of my problems thanks a lot guys

I always get a quick appointment after I call. They are prompt, friendly, and do a great job. They take time to spray our separate out buildings also. Great service! Thanks!

Erik was very professional and answered all my questions. Very easy to work with it. I look forward to working with y’all in the future

Eric did a great job!

Thank you Erik for taking care of my property during these unprecedented times and I saw the upgrades and I am impressed! Thanks Bro!!!!

All of the above

BugBros Pest Control are very reliable, on time, professional and give good information on what might be causing the problem and how to proceed to fix it.