based on 103 reviews
Working with Joel Knopp and having him coordinate our project was truly an amazing experience. I highly recommend working with Joel and Pride Restoration!!!
My experience with Pride Restoration was completely unmatched. The guys that came out for the initial inspection and quote were extremely helpful and friendly, and they were able to work with me over sometime in order to find the perfect solution for my house. The mitigation process was excellent, I have never had such a good experience with a contracted company as I did with Pride Restoration. ... More
My experience with Pride Restoration was completely unmatched. The guys that came out for the initial inspection and quote were extremely helpful and friendly, and they were able to work with me over sometime in order to find the perfect solution for my house. The mitigation process was excellent, I have never had such a good experience with a contracted company as I did with Pride Restoration. The gentleman that came to do the work, Robert, Austin, and Gavin, were extremely helpful, they completed the job very quickly and included me in a lot of what was going on. They went above and beyond my expectations, and helped with every tiny aspect of what I needed to do. I will recommend them to anyone in need, and I will most definitely use Pride again. Thank you guys very much for your great work! Less
Pride Restoration was very detailed and professional. Would recommend them and will use again if needed
We are really pleased with the work that was done and the crew that completed it. It is definitely quality work and we'd surely use them again!
Pride is a great company to work with, I can't say enough good things about them.
We were devastated after a kitchen fire. My neighbour recommended Pride Restoration of NC, who handled everything with utmost professionalism. From removing charred debris to restoring our home, the crew worked tirelessly. The attention to detail was incredible!
We were devastated after a kitchen fire. My neighbour recommended Pride Restoration of NC, who handled everything with utmost professionalism. From removing charred debris to restoring our home, the crew worked tirelessly. The attention to detail was incredible!
Pride Restoration did an amazing job removing mold from our bathroom. Joel's team was thorough, identifying the source and treating it efficiently. They left ensuring a mold-free environment. Would highly recommend.
When our basement flooded with sewage, Pride Restoration came to the rescue. Fast and efficient cleanup, and Robert and his crew made our home safe again. Thanks a bunch!
Nonresponsive. Poor workmanship. Project began in October 2022 and remains incomplete to date. Will update if any update is necessary.
Pride Restoration of NC saved the day! Quick response, fast action, and they got our place dry in no time. Thanks, Joel and team!
Pride Restoration of NC is a amazing company to work with. I highly recommend them for water damage restoration services in Wilmington. Doris and the entire team were very helpful!!
We cannot say enough good things about this company and its staff. Everyone was so helpful and did a great job on our restoration. Highly recommend!
I am an insurance agent and have referred Pride Restoration to clients who have, unfortunately, had damage to their home. They recently helped a client of mine and this client was extremely thrilled with the service. It’s great to know I can trust Pride to help my clients and myself when needed.
Pride Restoration amazes me. We relied on them when our sump pump broke before my mother's burial. They informed us throughout and minimized harm in our absence. These people are trustworthy and lifesaving.
Great experience with Doris and Joel from Pride Restoration repairing water damage. They performed a great job and were pleasant and professional. Happy with their work—thanks!
Joel from Pride Restoration and his team, including the hard working team, provided top-notch service and professionalism. I was particularly impressed by how they cleaned their work area, allowing us to see the progress they made. We're extremely satisfied with the restoration work. If needed, we'd definitely call Joel and his team again.
As first-time homeowners, the whole process of home repairs was quite daunting for us. That's when Doris from Pride Restoration was recommended to us, and they were absolutely right. Doris has been incredibly helpful, walking us through every part of the process, which made it much less stressful. She's kind, knowledgeable, and communication has been excellent throughout.
Pride Restoration was incredibly helpful, honest, and affordable when I had a sewage backup in my basement. Their prices were the best compared to others, and their service was quick and efficient. My basement looks great now, thanks to them!
I'm beyond impressed with Pride Restoration. When our sump pump failed right before my mother’s funeral, we had to rely on them completely. They kept us informed every step of the way and minimized the damage in our absence. They're not just trustworthy – they're lifesavers.
Can't praise Robert from Pride Restoration enough. He's a true pro and helped immensely with our water damage issue. Their service is top-notch, and I highly recommend them for any water-related disasters. They really helped get my home back in shape.
Pride Restoration did a fantastic job at my place in Wilmington, NC. They responded quickly to our ceiling leak, and the work was done efficiently and effectively. The crew was super polite and easy to work with, not to mention their competitive pricing. Highly recommend them!
So grateful to have found Pride Restoration when our bathroom had water issues. Their team, especially Joel, was incredibly prompt and upfront about everything. If I ever need similar services again, or if a friend asks for a recommendation, Pride Restoration is my go-to choice. Thanks a ton!
Had a great experience with Doris and Joel from Pride Restoration cleaning water damage. They were both so friendly and professional, and they did a fantastic job. Really happy with their work – thanks a lot!
Had a great experience with Doris and Joel from Pride Restoration cleaning water damage. They were both so friendly and professional, and they did a fantastic job. Really happy with their work – thanks a lot!
Robert from Pride Restoration is just amazing! Our house was a total wreck after the flood, but now it's looking incredible thanks to their hard work. Best service ever!
Joel and his team from Pride Restoration were amazing after our flooded kitchen. They were super polite and really thorough in cleaning up the water. We're definitely calling them again if we ever need help!
As a Cavik Insurance agent, we refer Joel and Pride Restoration of NC team to many of our clients how have had the unfortunate experience of something suddenly and horribly going wrong with their home, rental, or commercial property. They are quick to the scene, get the problem identified, corrected, and the walk you through the rest of the restoration while working closely with your insurance ca... More
As a Cavik Insurance agent, we refer Joel and Pride Restoration of NC team to many of our clients how have had the unfortunate experience of something suddenly and horribly going wrong with their home, rental, or commercial property. They are quick to the scene, get the problem identified, corrected, and the walk you through the rest of the restoration while working closely with your insurance carrier. Excellent response, honesty in quoting, and following through with a great job for you, the client. Less
My washing maching broke and flooded our entire bathroom and into the bedroom in the middle of the night. I called at least 5 other companies but no one answered. When I called Pride Restoration of NC, Jim answered the phone right away. He sent a crew over within the hour to start the cleanup, I cannot thank you enough
We had roof damage from one of the recent storms that caused a leak into our house. Joel and his team came out to inspect it and we found hidden water damage and mold in the ceiling and behind the drywall. They were great working with my insurance to take care of it all, I highly reccommend Pride Restoration for anyone who needs water damage restoration!
The Pride Restoration team has been awesome! Jim, Robert, and the team came into my home with professionalism and compassion. Robert was able to find the source of my water leak when the plumber just before him couldn’t. There are a lot of restoration companies in the area, but I would highly recommend Pride restoration!
We reached out to Pride Restoration to help with one of our properties. We had water causing damage in a living room. We could not find where it was coming from. The technicians at Pride came out within an hour of our call, and assessed our property to try to find the cause. And they did. Quickly did what they call mitigation to remove the water. They dried everything and with no other dama... More
We reached out to Pride Restoration to help with one of our properties. We had water causing damage in a living room. We could not find where it was coming from. The technicians at Pride came out within an hour of our call, and assessed our property to try to find the cause. And they did. Quickly did what they call mitigation to remove the water. They dried everything and with no other damage to our property. The next day they had another team member who surveyed the property, made his notes, and worked with our insurance company to quickly get our repairs under way. Our property was fixed in no time with Pride handling everything for us every step of the way. I hope this never happens again, but if it does, we will be calling the Pride team again. Job well done! Less
Pride has been a pleasure to work with! They show up when they say, talk through the details and are there to help every step of the way. Highly recommend the Pride Restoration team!!
The Pride team did an amazing job of restoring my house after my water heater burst. If you are looking for a trustworthy, knowledgeable and professional company, I would definitely recommend the Pride Restoration team.
Pride Restoration did a great job with containing the water damage at my property and drying everything out. Also very quick to arrive, friendly, and took time to answer all of the questions I asked.
Very professional and efficient job!!!
The entire group of folks at Pride have just been amazing since we called them. They showed up at our house at 9pm on a Friday and worked til almost midnight to make sure our situation was handled before they left. Not only did they work late on an emergency call on a Friday night, but they were extremely friendly and had us laughing and it really relaxed the situation. They’re currently working ... More
The entire group of folks at Pride have just been amazing since we called them. They showed up at our house at 9pm on a Friday and worked til almost midnight to make sure our situation was handled before they left. Not only did they work late on an emergency call on a Friday night, but they were extremely friendly and had us laughing and it really relaxed the situation. They’re currently working with us and the insurance adjuster and they have just been so knowledgeable and helpful in all of my questions. 10/10 recommend. Less
I am another satisfied customer of Pride Restoration. Thank you so much for taking care of our water damage issue. It feels great to know a local company like Pride is here to help other homeowners in Wilmington. They are great to work with, have wonderful customer service, arrived when they say they would, and didn't overcharge.
I'm so happy I gave Pride a call. When the phone rang, Doris answered it and was really helpful. My insurance provider questioned me about the work being done in great detail, and I was unable to respond. The pride restoration team was able to cooperate with my insurance provider and give the claim adjuster rapid responses that they were satisfied with. The Pride team methodically carried out th... More
I'm so happy I gave Pride a call. When the phone rang, Doris answered it and was really helpful. My insurance provider questioned me about the work being done in great detail, and I was unable to respond. The pride restoration team was able to cooperate with my insurance provider and give the claim adjuster rapid responses that they were satisfied with. The Pride team methodically carried out the final tasks. Because of Doris, Joel, Susan, and Jim, I have no reservations whatsoever in recommending this person in the highest regard. Less
Pride Restoration is a great company to work with. I've worked with other companies in the past and was extremely happy with the services they provided. The communication from the team is the best part. Thank you again for helping us.
Every so often, you encounter a company that simply goes above and beyond. Pride Restoration of NC is one of those. Their water damage restoration service is without peer in Wilmington. After a leak resulted in significant water damage in my basement, they promptly came to my rescue. Their team was meticulous, professional, and courteous, and the quality of their work was top-notch. I was particu... More
Every so often, you encounter a company that simply goes above and beyond. Pride Restoration of NC is one of those. Their water damage restoration service is without peer in Wilmington. After a leak resulted in significant water damage in my basement, they promptly came to my rescue. Their team was meticulous, professional, and courteous, and the quality of their work was top-notch. I was particularly impressed by how thorough they were. The extent of the damage could have been overwhelming, but they handled it calmly and efficiently. A stellar job all around. Less
The crews at Pride Restoration really do take “Pride” in their work. They take great care to ensure the work is done professionally, thoroughly and clean up the work site each day. I have had work done by other restoration companies and they simply did not perform as well as Pride Restoration did for me. Highly recommend
Pride to the rescue for sure. I called a couple of other companies but didn't find anyone to help. When I called Pride they answered and sent someone out to do an inspection. Throughout the process they informed me of every steps along the way. I'd use them again.
Completely statisfied with the services I received from Pride Restoration. we had a water and mold issue in our house and needed someone to help fix everything. Glad I found them.
Don came out and evaluated what we believed to be recent water damage. He was thorough and honest with his explanation. I highly recommend this company.
There was a roof leak at my mother's house, which caused black mold to grow. I spoke with Doris on the phone and she was able to get us on the schedule quickly. They really took care of the issue and helped us out.
I cannot express enough how impressed I am with the exceptional service provided by Pride Restoration during our recent water restoration job. From start to finish, their team demonstrated unwavering professionalism, expertise, and dedication, ensuring our home was restored to its pre-damage condition. It is without hesitation that I give them a well-deserved five-star rating. First and foremost... More
I cannot express enough how impressed I am with the exceptional service provided by Pride Restoration during our recent water restoration job. From start to finish, their team demonstrated unwavering professionalism, expertise, and dedication, ensuring our home was restored to its pre-damage condition. It is without hesitation that I give them a well-deserved five-star rating. First and foremost, the responsiveness of Pride Restoration was unparalleled. When we discovered the water damage, we contacted them immediately, and their team promptly arrived on-site to assess the situation. Their swift response and ability to mobilize quickly reassured us that we were in capable hands, alleviating much of the stress associated with such an unfortunate event. The knowledge and expertise displayed by the Pride Restoration team were truly impressive. They thoroughly explained the restoration process, addressing all our concerns and providing regular updates throughout the entire project. Their attention to detail and commitment to delivering high-quality work were evident in every aspect of their service. The restoration work itself was nothing short of outstanding. Pride Restoration's team worked tirelessly to remove excess water, dry out the affected areas, and restore our home to its original condition. Their state-of-the-art equipment, combined with their skillful techniques, ensured efficient and effective restoration. We were amazed at how quickly they were able to mitigate the damage and prevent any further issues. Furthermore, the professionalism and courtesy demonstrated by every member of the Pride Restoration team were commendable. They treated our home with the utmost respect, taking great care to protect our belongings during the restoration process. They were always punctual, reliable, and respectful, which made the entire experience much more comfortable for us as homeowners. Finally, the customer service provided by Pride Restoration was exceptional. They were always available to answer our questions, provide guidance, and address any concerns promptly. Their commitment to ensuring our satisfaction was evident throughout the entire project. We truly felt like valued customers, and their dedication to delivering outstanding service was evident in every interaction. In conclusion, I wholeheartedly recommend Pride Restoration for any water restoration needs. Their exceptional service, professionalism, and expertise make them stand out from the rest. Their prompt response, meticulous attention to detail, and commitment to customer satisfaction have earned them a well-deserved five-star rating. If you find yourself in need of water restoration services, look no further than Pride Restoration – they are the epitome of excellence! Thank you, Pride Restoration, for your outstanding work and for turning a challenging situation into a positive experience. We are forever grateful! Rating: ⭐️⭐️⭐️⭐️⭐️ Less
I had the pleasure of working with Doris and Joel at Pride Restoration. Such a good group to work with.
We had flooding issue at our home due to a burst pipe and needed Pride Restoration services. They were extremely professional and helpful, we are very pleased with the service from start to finish. They responded within an hour and started working to help us prevent more damage. Thank you Joel, Jim, Austin, Doris and the rest of the Pride team! You were with us every step of the way and we apprec... More
We had flooding issue at our home due to a burst pipe and needed Pride Restoration services. They were extremely professional and helpful, we are very pleased with the service from start to finish. They responded within an hour and started working to help us prevent more damage. Thank you Joel, Jim, Austin, Doris and the rest of the Pride team! You were with us every step of the way and we appreciate the excellent service! Less
Incredibly thankful for Pride Restoration's exceptional work in resolving water damage repair project.
We were having some work done to our home and discovered a hidden leak that caused significant water damage and mold growth. My contractor recommended Pride Restoration in Wilmington.
They come highly recommended for water damage issues! Professional and responsive.
Recently had to deal with water damage caused by an overflowing bathtub. If you have kids you know what I mean. the water caused damage to flooring and ceiling below. I called pride after finding them online. 5 star service!!
Best restoration company in Wilmington! I am also the president of my homeowners association. My water heater started to leak. It wet the kitchen, closet, hallway, living room, and hall bathroom. I was stressed. I found Pride Restoration on Google maps. I called them. Thank god I did!
As a result of a leaking roof, I experienced significant water damage to my home. I am so glad I contacted Pride Restoration. The team arrived on time and exceeded my expectations.
We too went through the our Insurance Contractor connection program which means we needed some major restoration from water damage and we had to work with an approved contractor to repair our home. First man we met from Pride Restoration came to inspect and set up the fans and dehumidifiers. He really set a good expectation for what we would experience working with Pride Restoration. We had to ge... More
We too went through the our Insurance Contractor connection program which means we needed some major restoration from water damage and we had to work with an approved contractor to repair our home. First man we met from Pride Restoration came to inspect and set up the fans and dehumidifiers. He really set a good expectation for what we would experience working with Pride Restoration. We had to get our home repaired- flooring in the entire main living area. Flooring in a bathroom where the leak was found under concrete. The bathroom required removal of flooring and then reinstallation of flooring and drywall, painting and trim and reinstallation of a toilet. Additional drywall, painting, trim work was done from the foyer thru the living and dining area and down a hallway. Pride Restoration really made sure that we didn’t skip any important details and they advocated for us to ensure that our insurance did their part. Our home turned out beautiful! The floors are amazing, and the walls look great, from the paint down to the baseboards- no details were missed. Let me add additional workers who went beyond what I expected and worked hard every minute they were in our home. We will recommend Pride Restoration for water damage restoration work in Wilmington, NC. Call them!! You will not regret it! Less
Pride Restoration of NC was recommended to me by a friend. In this difficult time, I am very grateful for their prompt and professional help.
Joel is the homie. I had flooding happen in my office and he came out to look at everything within a couple hours of calling. His team was very easy to work with from start to finish and advised against ripping all the sheetrock out. It helped avoid a lengthy and messy repair job by realizing the job could be fixed with only a few small holes in the wall for ventilation. They should take pride in... More
Joel is the homie. I had flooding happen in my office and he came out to look at everything within a couple hours of calling. His team was very easy to work with from start to finish and advised against ripping all the sheetrock out. It helped avoid a lengthy and messy repair job by realizing the job could be fixed with only a few small holes in the wall for ventilation. They should take pride in their work and I will be referring them to anyone else with emergent property needs. Less
Pride Restoration has a very professional and knowledgeable staff. I had an HVAC air handler leak down into my ceiling. They got back to me and responded to my home in a timely manner. All my questions were answered and they told me exactly what they were going to do to repair and rid my home of any mold. Would definitely use them again.
Recently had to deal with water damage caused by an overflowing bathtub. If you have kids you know what I mean. the water caused damage to flooring and ceiling below. I called pride after finding them online. 5 star service!!
My 78 year old mother had a roof leak at her home which caused black mold. I spoke with Doris on the phone and she was able to get us on the schedule quickly. They really took care of the issue and helped us out.
The crew at Pride Restoration are outstanding. So experience and thoughtful when working with them.
Dealing with Susan and Doris at Pride has been great. Smooth process and doing a great job
Incredibly thankful for Pride Restoration's exceptional work in resolving water damage repair project.
We were having some work done to our home and discovered a hidden leak that caused significant water damage and mold growth. My contractor recommended Pride Restoration in Wilmington.
Recently had to deal with water damage caused by an overflowing bathtub. If you have kids you know what I mean. the water caused damage to flooring and ceiling below. I called pride after finding them online. 5 star service!
Thankful for the Pride team for coming out to our house when we had a sewage water damage problem. Such a mess!! Within a short time they arrived at my home got to work. definitely recommend.
My home had significant water damage caused by a leaking roof following a storm. I contacted Pride Restoration and I'm so happy I did. They arrived ontime and exceeded my expectations.
I recently faced a water damage caused by a broken pipe. A friend recommended Pride Restoration of NC. I'm truly thankful for their timely and professional help during this difficult situation.
Unbelievable results!! This has been an incredible experience from day one This wasn't my first time trading but honestly I didn’t know what to expect when I first joined. After much loss. she walked me through the entire process from start to finish, which was a HUGE plus! They made the entire process so easy and hassle-free! I’m very impressed! I will definitely be referring her to you all. Her... More
Unbelievable results!! This has been an incredible experience from day one This wasn't my first time trading but honestly I didn’t know what to expect when I first joined. After much loss. she walked me through the entire process from start to finish, which was a HUGE plus! They made the entire process so easy and hassle-free! I’m very impressed! I will definitely be referring her to you all. Her Name is Mrs Robert Stella best trader so far, Contact her directly on Email: [email protected] WhatsApp +1(717) 742-0664 Less
Joel K. is a trusted business professional for whom I confidently refer my own clients in the Wilmington area to with myself working in the HVAC business. He offers friendly and courteous response and is always very informative about issues of water and mold damage and concerns. Joel offers the highest level of customer care and I appreciate how he always puts homeowners first. He’s easy to refer... More
Joel K. is a trusted business professional for whom I confidently refer my own clients in the Wilmington area to with myself working in the HVAC business. He offers friendly and courteous response and is always very informative about issues of water and mold damage and concerns. Joel offers the highest level of customer care and I appreciate how he always puts homeowners first. He’s easy to refer. He has a solid reputation and is a great resource. Less
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The company provided a great repair and and painting worker. He did a great job and he was very professional.
Absolutely amazing work and professionalism work with me very well and took care of all the house my home turned out better than before highly recommended
Amazing company and amazing people most of all Mr. Benton with great service and response and truly and amazing person over all
Water damage to my home at 2360 lakeside circle Wilmington Nc Jim was very professional and knowledgeable and put me at ease. Hopefully we will get this going and all will be perfect. Thanks Tammy Zabenko
We were very please with the professionalism, informative, prompt and willing attitude of Mr. Jim Stroud and Joel Knapp in giving my tenant the peace of mind of her home being taken care of.
Pride did an excellent job on our home. Though it took a long time, Andrea Horan was with us every step of the way! Thanks for the great job!
I can't explain how much you learn with the range of knowledge this company has to offer. They will take care of you every step of the way. They have definitely earned my trust!
Have you tried Hydrolyze? The owner, Jim, told me about this product as I dislike all commercial hand sanitizers because they are harsh, full of chemicals, and dry out my hands horribly. Hydrolyze does NOT do any of those things. It is made with electrolyzed water and hypochlorous acid, and leaves my hands feeling soft and moisturized! In addition, you can spray it wherever you need to sanitize... More
Have you tried Hydrolyze? The owner, Jim, told me about this product as I dislike all commercial hand sanitizers because they are harsh, full of chemicals, and dry out my hands horribly. Hydrolyze does NOT do any of those things. It is made with electrolyzed water and hypochlorous acid, and leaves my hands feeling soft and moisturized! In addition, you can spray it wherever you need to sanitize and deodorize. I highly recommend this product! Thank you Jim and Pride Cleaning and Restoration! Deb Mayak Less
Called on a Sunday and got a prompt call back. The pride team came out the next day, inspected the craw space, and identified the issue. The next day and began the remediation. They did a great job and I was very impressed with the quick response.
Great people an love there work 100%
STAY AWAY!!!! Company came in to repair water damage and tore up my business space and left it for 3 months and its still going on. They have have used the excuse to finish the job due to supplies not available and permits taking time. Not three months long. I've been operating my business with open walls and insulation exposed. They took the deposit and held us hostage.
Incredible service and patience!
Last week I called them to cleaning and painting works. Oh god! these guys are so irresponsible in their field work. The staves are so lazy and took long time to startup. After 5 days they even asked to extend the time limit to do these jobs.
Pride does a great job communicating with their clients about what they need and explaining the process. As a roofing contractor, we've done work with a lot of restoration companies and Pride is top-notch. I would not hesitate to recommend them.
My company provided some services to Pride in the Topsail, NC area in October of 2018. We are currently owed $46,000 from Pride going on 17 months now. We have made every attempt to handle this matter professionally and patiently. There has been little communication from Pride on this debt. I’ve attached some picture of conversations between my company and a Pride showing when a settlement wa... More
My company provided some services to Pride in the Topsail, NC area in October of 2018. We are currently owed $46,000 from Pride going on 17 months now. We have made every attempt to handle this matter professionally and patiently. There has been little communication from Pride on this debt. I’ve attached some picture of conversations between my company and a Pride showing when a settlement was reached and how they have no intention to pay the debt. Less
We used Pride to clean and restore interior damage caused by a leaking roof.They did a great job and were the most professional crew we have ever used to paint and repair our home. They arrived on time, were polite and efficient, and completed the job on schedule (which really pleased my wife as we were having dinner guests on the last day of the job.) We are planning to use them again to pain... More
We used Pride to clean and restore interior damage caused by a leaking roof.They did a great job and were the most professional crew we have ever used to paint and repair our home. They arrived on time, were polite and efficient, and completed the job on schedule (which really pleased my wife as we were having dinner guests on the last day of the job.) We are planning to use them again to paint the remainder of the interior because we were so impressed by their work.. Less
Very professional and quick to respond. They have state of the art equipment and can find hidden damage almost instantly. Highly recommended!!
Jim and is team are outstanding people. I would recommend them to everyone that needs help with water damage restoration and mold remediation in Wilmington NC.
First they came out to look at a very isolated area for mold. And then they would not come and treat it until the president came out to take a look. He walked through the house and told me I probably had moisture all behind walls and many areas. He stated that all the molding that was remotely moving away from the walls indicated moisture. He said that they would need to have a special test do... More
First they came out to look at a very isolated area for mold. And then they would not come and treat it until the president came out to take a look. He walked through the house and told me I probably had moisture all behind walls and many areas. He stated that all the molding that was remotely moving away from the walls indicated moisture. He said that they would need to have a special test done and use some fancy term where they come in and poke holes in all the walls to test for moisture. He said a moisture reader could not accurately identify moisture as there was plastic in front of the insulation. That test would cost me $3600 He then grilled me on who my insurance company was and that they would have to pay for it and wanted details regarding my carrier. He then play the emotional card and told me that if I was his sister that he would highly recommend this test being done and showed me pictures of other houses where the moisture reader didn’t detect moisture and yet they found mold. He said if I did it now the insurance company would cover all of it. But if I ended up not doing the test for finding them potential mold then it would all be on me so that I needed to go ahead and do it. I stated that I just wanted to have the small area treated and I will make a decision after talking to another company. He got quite huffy and left. They then charged me more than what they had quoted to treat that small area. It took them 19 seconds to spray and they charged $350. I had another company come out and take a look and they felt confident that I had no mold in the areas he discussed. I would not recommend this company and would not trust anything they said . Less
I met the owner of Pride Cleaning and Restoration at my local real estate Investors association meeting. He showed up impromptu after Hurricane Florence and explained to our group how he came to the area to help out a friend who was in trouble with damage to their home. He was very genuine and likeable. I decided to call him immediately the following morning to see if he could help me out with my... More
I met the owner of Pride Cleaning and Restoration at my local real estate Investors association meeting. He showed up impromptu after Hurricane Florence and explained to our group how he came to the area to help out a friend who was in trouble with damage to their home. He was very genuine and likeable. I decided to call him immediately the following morning to see if he could help me out with my own damaged properties. He came over promptly and assessed the damage and spent the time to explain and help me understand just how far the extent of the water damages were. I am a licensed general contractor and thought I had things under control but had an eye opening experience after Prides evaluation. Without them I would have agreed with my Adjusters opinion of the house being okay in general. The reality was almost 100% of the insulation in the walls was wet enough to be growing mold over time. Without their expertise I would have left the walls as is risking exponential mold growth and potential health hazards in the future. They also offered to help with my insurance claim and make sure those hidden damages would be covered. Thank you Jim! Less