After looking into replacing windows for my home; I was referred to Excell Windows by a friend. I met with Matt Reed, a Field Manager from Excell in January. Matt had a relaxed presentation of the options available that would meet the needs for my home. I was interested in energy efficient windows that would reduce the rising cost to heat & cool my home. Excell Element Windows offer a lifetime wa... More

After looking into replacing windows for my home; I was referred to Excell Windows by a friend. I met with Matt Reed, a Field Manager from Excell in January. Matt had a relaxed presentation of the options available that would meet the needs for my home. I was interested in energy efficient windows that would reduce the rising cost to heat & cool my home. Excell Element Windows offer a lifetime warranty guaranteeing the integrity of their. windows, its moving parts & is transferable. I had my windows installed four days ago. I noticed a difference immediately. I was impressed with the experienced crew. They were organized and thoroughly inspected each window. The job was done efficiently with care taken to ensure all debris was removed. I highly recommend Excell Windows. It is a family owned company that offers quality windows with a team that genuinely take the time needed to ensure customer satisfaction. Less

Excel windows did a great job replacing my windows. Matt was knowledgeable and easy to work with. Questions were answered quickly.

Great people to work with very kind and deliver a product and service that exceed my expectations.

We did our due diligence, got 3 quotes for a new shower and wisely chose Excel Windows. Best price, best quality and the best people. Only Excel offered the onyx shower with the recessed shower caddy. My wife loves it! They estimated 6 weeks, they delivered in 6 weeks. The work crew very professional, satisfied all my wife’s requests and installed a a quality product in a timely manner. Could not... More

We did our due diligence, got 3 quotes for a new shower and wisely chose Excel Windows. Best price, best quality and the best people. Only Excel offered the onyx shower with the recessed shower caddy. My wife loves it! They estimated 6 weeks, they delivered in 6 weeks. The work crew very professional, satisfied all my wife’s requests and installed a a quality product in a timely manner. Could not be happier with Excel Windows. Paul Less

Excel windows has been a great experience to work with. I purchased windows last year for the upstairs of my home and the pricing was good the installation team was great. I’m now getting ready to complete the rest of my home they came out quickly to measure and provide a quote. Kelly in the office followed up the next day to make sure everything went well and asked if I had any questions or need... More

Excel windows has been a great experience to work with. I purchased windows last year for the upstairs of my home and the pricing was good the installation team was great. I’m now getting ready to complete the rest of my home they came out quickly to measure and provide a quote. Kelly in the office followed up the next day to make sure everything went well and asked if I had any questions or needed any additional information. Highly recommend Excel Windows. Less

We had a bathtub to walk in shower conversion done. Roman and Josh were professional, extremely helpful, and went above and beyond to make sure our project turned out exactly the way we had imagined! We would definitely recommend this company for anyone looking to remodel a bathroom!!!!

It was a good choice. We had to replace some windows and a French door, we could get the best price and the best quality for what we needed, all the team is really kind and helpful. They gave us advice to finish our proyect.

New roof, gutters and fascia, back screen and storm door installations.

Charlie was great helping me pick out a new door and windows. Door installation was fantastic. Windows coming soon!

New roof, gutters and fascia, back screen and storm door installations. I couldn’t be happier. Professional from start to finish. Hoping window install goes as well!

Came out well over a month ago. Emailed over their bid and NEVER heard from them again even after sending a few emails with questions. Very unprofessional and very disappointing. Do not waste your time on them.

The consultant Charlie and final measure by Dave, were a pleasure to work with. Regular guys, no sales pressure or gimmicks. And the install crew were fantastic, covered all furniture, left no mess at all, and even helped me get one of my cats who escaped his safe area. Very professional, 13 windows done in 1 day. There may be an issue with the window locks, waiting for a follow-up on that. W... More

The consultant Charlie and final measure by Dave, were a pleasure to work with. Regular guys, no sales pressure or gimmicks. And the install crew were fantastic, covered all furniture, left no mess at all, and even helped me get one of my cats who escaped his safe area. Very professional, 13 windows done in 1 day. There may be an issue with the window locks, waiting for a follow-up on that. When I simply slide open, then shut, the bottom half of the window, the lock mechanism does not quite re-align and am unable to secure them as before. Less

The sales presentation by Tony was very good. The decision was easy thanks to the information provided. Delivery did take a long time but that was due to supply chain problems during covid. Installation was quick and convenient. We did notice recently, since the winter winds have picked up, that the windows were making noise. Santiago came out the same day I called. He found the problem and with ... More

The sales presentation by Tony was very good. The decision was easy thanks to the information provided. Delivery did take a long time but that was due to supply chain problems during covid. Installation was quick and convenient. We did notice recently, since the winter winds have picked up, that the windows were making noise. Santiago came out the same day I called. He found the problem and with a simple adjustment we have noise free windows. I love the follow up. Great customer service. Less

Great customer service. Easy to contact and deal with. Answers all your questions. Pleasant staff. Great installer!

Fanstastic installation team: Juan and Salvador. Extremely professional, on time, clean, and went out of their way to please. I am extremely pleased with my new patio doors and bedroom windows. I will highly recommend this company

They don’t stand behind the glass warranty. They lie when selling the product. Stay away from this company.The worst people to get a replacement glass. If your window gets broken you will wait forever for the replacement. Not the place to buy a window from!

Replaced a part on a sliding door they installed 2 years ago. They sent someone out and changed it in a few minutes. Thanks Excxel for being professional and taking care of it with no problems.

Send someone out in two days. Very helpful ,and good price.

No reply from excell

windows look great completed in 1 day

I scheduled a window estimate online on 6/5/21. The estimate was supposed to happen on 6/12/21 at 10am. Kelly from Excel called me the following day and left a message asking me to call her back. I called her back two days later and left a message. I never received a return call from Kelly. On the appointment day nobody showed up, nor did I receive a call. If Excel can’t show up for an estimate, ... More

I scheduled a window estimate online on 6/5/21. The estimate was supposed to happen on 6/12/21 at 10am. Kelly from Excel called me the following day and left a message asking me to call her back. I called her back two days later and left a message. I never received a return call from Kelly. On the appointment day nobody showed up, nor did I receive a call. If Excel can’t show up for an estimate, there’s no way I would trust them to install windows. I do not recommend Excel. Less

This is the second time we used Excel Windows. First 5 years ago on our main house upgrading all the windows and today to place solid windows in our sunroom. The crew of 3 arrived on time and they all worked until completion without standing around. One window had to have the opening cut to a larger size. The final install looked perfect including the flawless caulking job around the windows. Th... More

This is the second time we used Excel Windows. First 5 years ago on our main house upgrading all the windows and today to place solid windows in our sunroom. The crew of 3 arrived on time and they all worked until completion without standing around. One window had to have the opening cut to a larger size. The final install looked perfect including the flawless caulking job around the windows. They cleaned up as they worked and the end including washing the windows. All we had to do was place the furniture back. Highly recommend! Less

I had planned to use this place to get a quote for two garage windows because their website says they don't do a window minimum. However, after getting a call back from the business I was subsequently told that they didn't do this and that policy had changed by at least two years. I told them I didn't want to use them as a business based on this information "new" information and hung up the phon... More

I had planned to use this place to get a quote for two garage windows because their website says they don't do a window minimum. However, after getting a call back from the business I was subsequently told that they didn't do this and that policy had changed by at least two years. I told them I didn't want to use them as a business based on this information "new" information and hung up the phone. I was then called two more times where told them both times I didn't want to use them so please stop calling. Less

Our windows are absolutely gorgeous. From our quote to installation I would highly recommend Excel. Juan the installer was amazing and meticulous with his work. Thank you to everyone at Excel Windows for making this whole process so smooth and easy to work with.

The installers were very professional and courteous. They wore the proper gear. They were fast and clean. Immediately after they installed the windows there was a different.

got my bay window replaced and back and front door. I am absolutely over the moon the service was good Paul and James installed them and all i can say is they are a credit to the company. very professional and friendly. Would defiantly recommend to anyone. We are looking at getting more work done really pleased.

After receiving four estimates for windows to be installed in 14 condo units, we were extremely happy with our collective decision in choosing Excel. From estimates to installation, everyone we worked with were extremely professional. Jim and Leo made it so easy! A special thanks to you both!

Extremely happy with Excel. It started with a young neighborhood canvasser named Vinnie who did a great job peaking my interest on replacing my front windows. From there, I was contacted by a salesman Matt Reed who came out and took his time describing and demonstrating all the different options and cost structures. I was very impressed with his knowledge and he absolutely did not try and ove... More

Extremely happy with Excel. It started with a young neighborhood canvasser named Vinnie who did a great job peaking my interest on replacing my front windows. From there, I was contacted by a salesman Matt Reed who came out and took his time describing and demonstrating all the different options and cost structures. I was very impressed with his knowledge and he absolutely did not try and oversell me. After the contract was signed and deposit made, I communicated mostly with Leo in the office who did a great job of keeping me posted on the progress and scheduling install appointments. Juan and his install screw were great. They installed 10 total windows in deep snow and cold temps and got it all done in one day. I cannot say enough good things about Excel, and will refer them to friends and family and absolutely use them again. Less

This company did a great job installing. They took their shoes off coming in and out and left the rooms immaculate.

From estimate to install, they were both friendly and professional. I would highly recommend Excel windows.

The Excel Windows team was amazing - they arrived on-time, worked fast and efficiently, and did a perfect job! My new windows are everything I had hoped for! Custom windows with triple pane and ease of cleaning - at a fair and reasonable price. What's not to love??

Excellent windows with excellent service! They are always there for their customer's!

Excel installed a majority of updated windows in 1990. Excel did our siding in 1992. Then in 1995 the family room windows and patio double door were installed. After 30 years, windows are in good shape, 28 years, and the siding is attractive and functional, and the patio door, with much abuse from 3 dogs, only needed attention after an oven energetic puppy broke the seal between the Thermopyla... More

Excel installed a majority of updated windows in 1990. Excel did our siding in 1992. Then in 1995 the family room windows and patio double door were installed. After 30 years, windows are in good shape, 28 years, and the siding is attractive and functional, and the patio door, with much abuse from 3 dogs, only needed attention after an oven energetic puppy broke the seal between the Thermopylae glass and needed replacement. A recent puppy addition thought the sliding screen patio door screening would be a great plaything. We called Excel and they scheduled, arrived, removed, took to shop for repair, and returned and reinstalled the next day. They did a great job and updated the spline with the new screening. They are a great company that believes in quality, value, and especially customer service. We'll be requesting a quote to re-skin our 8' X 12' out shed next month. If you want value, dependability, and professionalism, EXCEL should be checked out. Less

Excel Windows did a great job installing my new sliding glass door. I'm very happy with the installation and professionalism of Excel. Thank you for my new door.

I had a great experience with Excel in replacing my 2nd level sliding door and 3 double hung windows. I contacted several contractors for the project and in the end chose Dominic (owner Excel) to be very trustworthy in handling the complicated issue of water seepage from my balcony sliding door. He gave me a very reasonable estimate for both projects compared to other highly priced competitors ... More

I had a great experience with Excel in replacing my 2nd level sliding door and 3 double hung windows. I contacted several contractors for the project and in the end chose Dominic (owner Excel) to be very trustworthy in handling the complicated issue of water seepage from my balcony sliding door. He gave me a very reasonable estimate for both projects compared to other highly priced competitors and also installed upgraded products. Everything from start to finish was exceptional. Even the installers themselves....Juan and Salvadore.....very meticulous in their work and explaining everything to me during the install. I will definitely reach out to them again for other work and refer them to friends and family. Less

First class establishment

We couldn't be happier with our new windows. Great experience from start to finish. 18 total windows were replaced at our home. We got 5 quotes and Excel stole the show. Charlie the sales rep made a great impression on us. His advice and communication were excellent. We definitely recommend them. I will be using them again for future upgrades to our home! Thank You Excel!

Amazing Company from start to finish! Friendly, honest and knowledgeable staff. We would HIGHLY recommend! We will have them back next year to get the second floor windows done. They installed two large windows on the main floor and a new patio door. The transformation to our main floor is phenomenal! The installation crew was extremely professional, neat and tidy. They were extremely friendly to... More

Amazing Company from start to finish! Friendly, honest and knowledgeable staff. We would HIGHLY recommend! We will have them back next year to get the second floor windows done. They installed two large windows on the main floor and a new patio door. The transformation to our main floor is phenomenal! The installation crew was extremely professional, neat and tidy. They were extremely friendly to our dogs and toddler (even when they were in the way). They were very careful around our floor beds. We were impressed with the clean up!! I can't not speak highly enough of this crew!!!!! THANK YOU GUYS! Less

Going through Excel Windows was an excellent experience. We had 15 windows replaced in our home. The pricing was great, the people were awesome to work with, the installation crew worked very hard. The windows look fantastic and can already notice a difference in my home's efficiency.

They don’t really call you back during the day. If you’re polite and you call them “after hours” you get somebody who literally does not seem to be on the planet of earth. You tell her why you called, that you didn’t know it is after hours (because literally it’s a few minutes after five), when by the way you are off work, and no matter how many times you repeat yourself or how long you’re kept ... More

They don’t really call you back during the day. If you’re polite and you call them “after hours” you get somebody who literally does not seem to be on the planet of earth. You tell her why you called, that you didn’t know it is after hours (because literally it’s a few minutes after five), when by the way you are off work, and no matter how many times you repeat yourself or how long you’re kept on hold (32 minutes last time), she’s like “what is the reason for your call” again Ann’s again. Nope! Less

From the beginning, Excel windows made our decision easy to choose them for our new windows. Their price was very reasonable. Aside from great price, their customer service is on another level. They really go above and beyond to make sure the customer is satisfied. Matt was our salesman and he was very knowledgeable an d patient with us. He answered any questions I had regarding the windows. Leo ... More

From the beginning, Excel windows made our decision easy to choose them for our new windows. Their price was very reasonable. Aside from great price, their customer service is on another level. They really go above and beyond to make sure the customer is satisfied. Matt was our salesman and he was very knowledgeable an d patient with us. He answered any questions I had regarding the windows. Leo is very professional and friendly. He really helps everything run smoothly and makes the transition easy. The installers were professional and punctual. They finished 27 windows in one day in a timely manner. We were in the middle of a home renovation and ordered 9 more windows from Excel because of how beautiful everything turned out. I will never go to any other place for windows. I've already recommended them to a couple of family members and a friend. We are very happy with our experience. Thank you Excel for such a positive and stress free experience from start to finish! Less

I can't begin to explain how happy I am with Excel Windows. I had received multiple quotes for my window & siding job & chose Excel based on the quality of insulation vs price along with the fact I have 3 family members that used them.. but when I say WOW I mean it.. the quality of work is amazing my home is very old (1941) had a significant amount of rotted wood that excel replaced but it wasn't... More

I can't begin to explain how happy I am with Excel Windows. I had received multiple quotes for my window & siding job & chose Excel based on the quality of insulation vs price along with the fact I have 3 family members that used them.. but when I say WOW I mean it.. the quality of work is amazing my home is very old (1941) had a significant amount of rotted wood that excel replaced but it wasn't just that, it was the way they did it ! Not sure what they're feeding their employees but I've never seen so much happiness while working ! Professional, respectful, informative & phenomenal work!! Less

Excel WIndows did a wonderful job on my home. I had 9 windows replaced and some siding done. It turned out beautifully and we couldn't be happier. The whole team was easy to work with and efficient. The work was completed in 2 days (in December cold weather too). I would highly recommend them to anyone. Thanks Excel. So glad we found you.

Everything is good. Everything works fine thank you!

Nice salesman, knew his product, didn't pressure me. Installation team was excellent.

I have used Excel windows in Tinley Park for several major upgrades to my home. Leo from the home office, and Ray, their field rep, have always been professional, quick with product delivery and installation, friendly, and are representative of the excellent company they front for. I have recommended Excel of Tinley Park to several family members and friends and will continue to do so.

Long story short if you want something done right these are not the people! If you want it done on time not 4 months late these are not the people. There quality looks like four year olds with plastic tools worked on the house.

highly professional and excellent customer service

We had great installers and the process though it took many weeks was pretty easy. They came out and measured a few weeks after we signed a contract and then it was about 8 weeks after to get the windows actually installed. So if you are not in a rush they do great work and have pretty wonderful windows. It is cold and snowing so I have not been opening or closing them just yet. They seem to ... More

We had great installers and the process though it took many weeks was pretty easy. They came out and measured a few weeks after we signed a contract and then it was about 8 weeks after to get the windows actually installed. So if you are not in a rush they do great work and have pretty wonderful windows. It is cold and snowing so I have not been opening or closing them just yet. They seem to all function nicely. They installers were polite and worked hard to get all the windows in. They cleaned up after themselves nicely too. I would recommend this company. Less

We replaced 9 double hung a bow and a casement and they are absolutely gorgeous. They can’t be compared to the 52 year old original single pane windows that came with the house when we bought it in May of this year. The installation team was efficient and courteous and left our home clean , we didn’t even have to do any touch up around the new windows. We highly recommend the Excel team.

Professional door and trim installation. Very pleased.

Great product, crew was phenomenal - would recommend to everyone

We really love our new windows. The windows in our house were 35 years old and we were nervous about replacing them. But the installation went very well. The guys, Igor and Mike were obviously very skilled. The windows came in on time and were put in right on schedule. The crew is always early. We never had to wait for them. Matt is also the best salesman you will ever meet. Big personality and v... More

We really love our new windows. The windows in our house were 35 years old and we were nervous about replacing them. But the installation went very well. The guys, Igor and Mike were obviously very skilled. The windows came in on time and were put in right on schedule. The crew is always early. We never had to wait for them. Matt is also the best salesman you will ever meet. Big personality and very good at his job. He will answer all of your questions and concerns and he never pressures you. I highly recommend Excel windows if you are in the market. I am so glad I choose them! Less

I used Google reviews in helping me decide which window companies to get an estimate from so I should probably give back. My experience was excellent from start to finish. I had to replace my sliding glass door. Since the door was around 40 years old, they no longer make them in that size. The salesman Tony was great and after the contract was signed, Excel did everything from start to finish. T... More

I used Google reviews in helping me decide which window companies to get an estimate from so I should probably give back. My experience was excellent from start to finish. I had to replace my sliding glass door. Since the door was around 40 years old, they no longer make them in that size. The salesman Tony was great and after the contract was signed, Excel did everything from start to finish. They contacted my HOA and got their permission to do the install. I never even talked to them. They took care of getting the permits from the city as well. The contractors that did the install were as good as they come. They built the wall in to accommodate the size of the new door and did exceptional work. They spent approximately 4 hours doing the install. They took the time to answer any questions I had and I am very happy with the final product. Less

Excellent sales person (Dominick) explained everything, answered all questions, and started the process. Measurements were done perfectly, scheduling was very efficient and communication was great. Windows arrived as planned, the installers were great, cleaned up after, as if they were never there. Very happy with the new windows, had 19 replaced front and back of the house, look great, inside... More

Excellent sales person (Dominick) explained everything, answered all questions, and started the process. Measurements were done perfectly, scheduling was very efficient and communication was great. Windows arrived as planned, the installers were great, cleaned up after, as if they were never there. Very happy with the new windows, had 19 replaced front and back of the house, look great, inside and out. No issues, No complaints, pricing was extremly competitive, would highly recommend Excel for your nest home project. I will call them in spring when I need to replace my patio doors. Less

Every person I came in contact with was very professional. All questions were answered. Very pleased with this company and my new windows!!! Thanks Excel

Great experience with my new front door system installation as part of our Chicago Bungalow restoration project. Installers Dave and Steve Jr. started right on time and did their expert install. Real craftsman! They were able to preserve my original 1928 inside trim, which is no small feat, but that's where experience pays off. Cleaned up well and hauled away the old system. Excel did our ... More

Great experience with my new front door system installation as part of our Chicago Bungalow restoration project. Installers Dave and Steve Jr. started right on time and did their expert install. Real craftsman! They were able to preserve my original 1928 inside trim, which is no small feat, but that's where experience pays off. Cleaned up well and hauled away the old system. Excel did our whole house of windows in 2007, and the windows still look and operate like new. We are very happy we used Excel once again (prices are competitive and very fair) and we always highly recommend them. Less

Made an appointment for an estimate and they called last minute to postpone for a week later. The next week they never showed up and didn’t even notify us. Terrible service. Don’t go to this company.

I received an email August 23 to review the job done, unfortunately the job is not finished as of today’s date of September 16. We have been waiting on our sill for our door since installation of our door which was done in the beginning of August. All is told to us is soon. The Door is beautiful but without the sill you can’t walk on it or go through it without that support. We should have gone... More

I received an email August 23 to review the job done, unfortunately the job is not finished as of today’s date of September 16. We have been waiting on our sill for our door since installation of our door which was done in the beginning of August. All is told to us is soon. The Door is beautiful but without the sill you can’t walk on it or go through it without that support. We should have gone another route from the beginning. We were contacted immediately and installation was done within a week Less

company made an appointment for an estimate then they postponed only to not show up at all.

Takes too long to resolve damaged screen.I had to call to find out when it would be repaired,then it took over 6 weeks.

Got my windows about a year ago and their still sitting in my garage . Never installed and paid 8,500. For nothing ! Still looking for someone to install the windows . Never received the bathroom window that we paid for either ! Very disappointing .

Professional and courteous from sales to installation on my slider patio door, will not even consider looking for another company when I do my windows next year. Thank you Excel

Excel Windows did an outstanding job on my home. The installers were extremely neat and professional. They were very meticulous in their work. I didn’t even know they were here they were so neat. I am completely satisfied. I highly recommend them. A+++++.

Excel is an amazing company. They do not pressure you for their business and their products are outstanding. I would highly recommend them for your next project!

I had 2 storm doors and a front door installed. Steve and David were my installers and did an excellent job. I've only had the doors for about 2 weeks, but I'm very pleased so far.

Our experience with Excel has been outstanding! Our house had significant damage due to the Memorial Day storm and we’ve had a lot of contractors coming and going since we’ve had to redo our entire exterior. Excel was who we settled on for window replacement and other service items. It was an easy decision. From my first interaction with Steve, to having Dominick come out and measure, to dealing... More

Our experience with Excel has been outstanding! Our house had significant damage due to the Memorial Day storm and we’ve had a lot of contractors coming and going since we’ve had to redo our entire exterior. Excel was who we settled on for window replacement and other service items. It was an easy decision. From my first interaction with Steve, to having Dominick come out and measure, to dealing with Leo in the office, I have been blown away by their responsiveness, timeliness, courtesy and overall professionalism. The installers Juan and Salvador exceeded our expectations due to their knowledge, honesty and extreme attention to detail. When they were done my husband and I joked that they must have done some landscaping for us since their cleanup left our property in immaculate condition. We also had some minor repair work done and Santiago was extremely fast, talented and an overall great guy. Due to our phenomenal experience we plan to use Excel to replace our other windows. I highly recommend this family owned business to anyone looking for a wonderful company that sells an excellent product! Milena Less

One if 5 companies we sought quotes from. Not the cheapest, but close and our guy was an excellent sales person. Mainly he was honest. We went through everything and decided they were who we wanted to do the job. But even after signing the contract and paying the down payment we were a little apprehensive. (So far it was words, not deeds) But sooner than expected (someone else cancelled) we recei... More

One if 5 companies we sought quotes from. Not the cheapest, but close and our guy was an excellent sales person. Mainly he was honest. We went through everything and decided they were who we wanted to do the job. But even after signing the contract and paying the down payment we were a little apprehensive. (So far it was words, not deeds) But sooner than expected (someone else cancelled) we received a call and the windows were installed sooner than expected. Great job by good people. By wife couldn't be happier with the results. She has already recommended them to a few friends. 5 star all the way. Less

We’re extremely happy with our windows. Our salesman Tony listened to what we wanted, gave suggestions and was not pushy in any way. Leo at the office was very helpful when I called and had questions about items required for my permit. We can’t compliment our installation team enough. They both did an outstanding job. No wasted steps and an excellent finished product.

I was in need of a new front entry door so I call a few places for estimates. Excel was the first company to come out and these folks that ended up installing my door. I picked Excel because they made me feel very comfortable about the process, explained the scope of work needed in great detail and they just seemed trustworthy. I'm happy with my decision, the quality of the door and the ins... More

I was in need of a new front entry door so I call a few places for estimates. Excel was the first company to come out and these folks that ended up installing my door. I picked Excel because they made me feel very comfortable about the process, explained the scope of work needed in great detail and they just seemed trustworthy. I'm happy with my decision, the quality of the door and the installation. I wouldn't hesitate to call them in the future. Less

Quality product and quality workmanship.

Excel windows was fantastic. I actually had them install new siding for the home and replace the front door and 2 sliding doors. Competitive pricing with stellar customer service from Sales, Office Personnel to Siding and Door installations. Can't recommend them enough. Arrived on time and very responsive to phone calls. My house looks fantastic!

I am very upset with the way I was treated after purchasing 19 windows in 2001 and called them for one of the windows where the seal broke. On Wednesday July 3rd when I called, they said they might be able to send someone out on Friday July 5th and if not they would be here on Monday, July 8th. On Tuesday July 9th with them not showing up I called them again and they said they could have someon... More

I am very upset with the way I was treated after purchasing 19 windows in 2001 and called them for one of the windows where the seal broke. On Wednesday July 3rd when I called, they said they might be able to send someone out on Friday July 5th and if not they would be here on Monday, July 8th. On Tuesday July 9th with them not showing up I called them again and they said they could have someone out on Friday, July 19, I told them to forget it. In 2001, we spent $9000.00 for the windows and now that we need service, how soon they forget!!! Less

We had an amazing experience with Excel. We recently replaced 5 windows in our house. We got four quotes and they were equal to the lowest quote but had a superior product. Last week we had Juan T and Salvador come to install the windows and I cannot say enough about how happy we are with them. They were professional and went above and beyond. When installing the windows a little bit of paint aro... More

We had an amazing experience with Excel. We recently replaced 5 windows in our house. We got four quotes and they were equal to the lowest quote but had a superior product. Last week we had Juan T and Salvador come to install the windows and I cannot say enough about how happy we are with them. They were professional and went above and beyond. When installing the windows a little bit of paint around the window frame got taken off. They even asked for paint to repaint that area before leaving. They vacuumed and left our house looking better than it did before they came. The windows are beautiful and they way they install them looks amazing. They noticed a tiny rip in the screen and informed me of it and already ordered the replacement even before showing me. It's so small I never would have even noticed. They really take pride in their work and it shows. We will be using them for every window and door we replace in our home and would recommend them to anyone. Less

Very slow with repairs

Our experience with Excel Windows could have been a bit better. First, our sales guy forgot to measure a window and this was caught when the next guy came to re-measure all the windows, causing our initial price to go up. I was given a 9-11 a.m. time frame for when the installers would show up and they did not end up coming until 11:10, which is fine- but I was the one who had to call and find o... More

Our experience with Excel Windows could have been a bit better. First, our sales guy forgot to measure a window and this was caught when the next guy came to re-measure all the windows, causing our initial price to go up. I was given a 9-11 a.m. time frame for when the installers would show up and they did not end up coming until 11:10, which is fine- but I was the one who had to call and find out how much longer they were going to be. It started raining, which I know we can't help the weather- the guys waited it out. They then realized there was a window missing from the order, so they had to wait for someone to deliver that. This should have been caught before they left the warehouse. So with the rain and the wait for the last window, that should have been enough of a break, which I thought. I came up from the basement, because I did not hear anything. The installers were outside having a smoke break- thought they would have wanted to finish sooner before doing that. As they were finishing caulking the last window, the installer was fooling around and flung caulk on our ceiling and took a chunk out of the ceiling from using his tool. He did this right in front of my wife!! The only bright spot of this whole process was Leo! His communication and help with everything was great. Less

This review is about 2.5 years overdue, but after failing to sell our townhome due to old wooden windows, we contacted Excel at the referral of a neighbor. Good choice—I’ll explain. Prices were very reasonable for the quality of product (vinyl double low E panes), and the install was done carefully. We were quoted almost double by larger companies for a nearly identical product. Financing was do... More

This review is about 2.5 years overdue, but after failing to sell our townhome due to old wooden windows, we contacted Excel at the referral of a neighbor. Good choice—I’ll explain. Prices were very reasonable for the quality of product (vinyl double low E panes), and the install was done carefully. We were quoted almost double by larger companies for a nearly identical product. Financing was done/approved on the spot, so no trips to the bank to get this project funded. So, why do I recommend Excel? Nobody likes to make home improvements before selling, BUT we were actually able to later sell our townhouse at a much higher price than the initial window investment, and walk away with more money at closing! Thank you, Excel! Less

In our previous house we installed 13 windows with a company that had to reinstall the windows 3 times and eventually went out of business right about the time some of the seals started to leak causing a foggy glass. We moved into our current home 3 years ago and all the windows were original, single pane and were in desperate need of replacement. We did extensive research on not only multiple co... More

In our previous house we installed 13 windows with a company that had to reinstall the windows 3 times and eventually went out of business right about the time some of the seals started to leak causing a foggy glass. We moved into our current home 3 years ago and all the windows were original, single pane and were in desperate need of replacement. We did extensive research on not only multiple companies, but also on the manufacturers of the windows. This process took about 5 months and Tony (sales) from excel stuck with us the whole time answering all of our questions very timely. We decided to have excel replace all 21 windows in our home over 2 phases. The 1st phase was absolutely amazing. The communication and installers were top notch. The 2nd phase was done by a different installation crew and we had a bad install experience (reason for the 4 stars not 5) but excel was extremely responsive in getting it correct. Because of Excels responsiveness and professionalism along with all our positive research on the company, we are now having them do all the soffits, fascia and gutters! We would have them do the siding but we love the wood siding that is currently on our home. If we ever change our mind, Tony and Excel is who we will call hands down. I highly recommend Excel! They are a 5 star company! Less

Very knowledgeable people know their products and service was great

As a teacher, I hoped to get the replacement of 6 windows in my condominium done over the summer. The first week school was out, I booked 6 places to get quotes. I decided to go with Excel windows after my meeting with Brian because there was an emphasis on quality service and there were no negative reviews available online. I booked on the spot and cancelled the other two quotes I had coming the... More

As a teacher, I hoped to get the replacement of 6 windows in my condominium done over the summer. The first week school was out, I booked 6 places to get quotes. I decided to go with Excel windows after my meeting with Brian because there was an emphasis on quality service and there were no negative reviews available online. I booked on the spot and cancelled the other two quotes I had coming the following days. My contract was signed May 29th, and I was told the project would be done typically in 6-8 weeks but due to the summer it would possibly be 10 weeks. I had 11 weeks left so I felt comfortable in not having to take off work unnecessarily. A week later they sent the person to do measurements for the windows. July 16th I contacted Brian to see if there was any update as I hadn’t heard anything, I never got a response from him. The following day however, I got an email from the General Manager Julie, stating that the windows were in manufacturing process and due to weather they are a little behind but to feel free to contact her. On July 26th, I contacted her to get any update I could, as I was hoping to have the project done by August 13th. She explained that the windows were still in manufacturing but if I called her Tuesday she should have a better update. When I called Tuesday, she was on a call, so I left a message and got no response. I called Wednesday, August 1st, and spoke to her. Her immediate comment was that she told the sales manager (no name given) to call me Tuesday, and asked if he had not. I noted that he didn’t, and that I had left a message with her as well. She asked if the number I was calling from would be best to reach me in 2 minutes while she goes to get him, I said yes. He never called. I called Thursday, now irritated by having to continue to call them while in the 9th week of this job. I was transferred to Steve, the Director of Operations. Steve informed me that he was not sure why no one had told me and that he hated to bring bad news, but that Excel could not do the job because this was a commercial property and they are not insured for commercial properties. I explained to Steve how infuriating this was, as I had never been made aware, and had been contacting the company for 2 weeks while being told they were in the manufacturing process. Additionally, Excel had opened a credit line for the job despite them not being able to perform the work. After complaining about this service, Steve offered to come reassess the job and try to work things out. Steve came out the 2nd of August, and after some discussion, Excel said they would do the job as promised, and put a rush order on the work, as well as a Saturday installation so that I would not need to take off work. I gave the contact information for them to get the approval. After waiting three weeks, I contacted my association and they approved the job on that day, and sent the approval to Excel (August 28th). I was not contacted by anyone from Excel, so I contacted Steve September 4th, and he said he would check the status for me. I also asked if they would be doing anything about the initial price, as I had been doing all of the communication for the job, and had waited far over the initial job, to which Steve said he would definitely look into what they could do price wise. Steve did not get back to me, so I tried calling him September 10th (now 15 weeks into the job). He returned my call and told me the windows are scheduled to be coming in that following Monday (September 17th). I was not contacted that week of September 17th, so once again reached out on Friday September 21st to ask if there was any update. Steve called me and told me that the production team should be calling me either Saturday or Monday. I contacted Steve Tuesday at 12:22pm explaining that I was trying to be patient but hadn’t heard from the production team, and at this point it had been a full 17 weeks since my contract was signed. Steve told me he would manage setting things up himself, and text me Thursday 27th to set up installation for October 6th. I approved, and asked if they had finalized a price yet, with no response. Wednesday, October 3rd, I asked if I should post a sign for other residents to be aware that the main entrance would be closed off, and if a price had been put together. He said he would try to get more done with the price and discuss with me on Saturday. The installation team showed up a bit late, but not drastically. They spent a total of about 9 hours doing the windows. On Sunday, Steve asked how things went, and I said they look great. He told me he would have a final price together Monday. Monday morning, I woke up to the window company at my window (three stories up), while I was lying in bed undressed. The curtains were closed of one set of windows that look over my bed, but the other window curtains were open, and I had no idea that they were coming back, or why they were back. More concerning, there was a large storm Sunday (in between their visits) which makes me curious as to what work needed to be completed. Tuesday, my credit card got charged the original price, and I asked Steve about it. He called to inform me that he would be willing to send a reimbursement check for $250 of the original $5931. I informed him that and effective 4% off, is insulting considering the work was done over 18 weeks later, and at almost no point had anyone from their company followed up with any step of the process. The original offer made by Steve was for a “rush order”, which I still waited 9.5 weeks later for the job. I noted how displeased I was with the service, and Steve said that at the end of the day I got quality windows that were installed properly, and that I had said that I was happy with the job (referring to when I said the windows look great). I noted to him how that was Sunday, and since then I had grown irritated with the fact that the window company had returned, nearly violated my privacy, and had not actually completed the job (the job initially called for the rescreening of my patio door at no cost). He noted that he wasn’t aware that the rescreening was part of the job (it is very clearly noted on the sales order). We discussed lowering the price more, and completing the rescreening of the door, and Steve said he would get back to me Wednesday around the same time (the call Tuesday was at 4). I contacted Steve on Wednesday at 4:45, as I wanted to be done thinking about the windows. He said he’d like to come pick up the door (to rescreen it) and discuss the price. I told him I was no longer interested in having them rescreen the door as I truly just wanted to separate from the company. Less

We ordered our windows in May. They came out to remeasure in late June. Fast forward to September 14th and they finally came to install the window. I had to take off of work (no paid time off for my part time job).Tore up the front started taking it off. Turns out they ordered the wrong size. So now my window is exposed I pray I don’t get water damage. They also didn’t have the right trim that we... More

We ordered our windows in May. They came out to remeasure in late June. Fast forward to September 14th and they finally came to install the window. I had to take off of work (no paid time off for my part time job).Tore up the front started taking it off. Turns out they ordered the wrong size. So now my window is exposed I pray I don’t get water damage. They also didn’t have the right trim that we had in our contract. I am not pleased at all. They installation guys were nice but that’s about the only positive I can say right now. Hopefully this situation can be fixed quickly. Less

B. Michuda - Customer service is excellent! Had a tub to shower conversion installed by Walter & Vitaly who were curteous, professional and very conscientious about how they left every space they worked in clean! I am very pleased with their work and the new shower looks fabulous!

Very happy with my experience with Excel Windows. I was very nervous to have to replace my windows. I didn’t know where to start or who to call for quotes. A co worker recommended Excel and I am glad I went with them. I’m very happy with my windows. The customer service has been fantastic. I will definitely call them again in the future to finish the rest of the windows and when I am ready t... More

Very happy with my experience with Excel Windows. I was very nervous to have to replace my windows. I didn’t know where to start or who to call for quotes. A co worker recommended Excel and I am glad I went with them. I’m very happy with my windows. The customer service has been fantastic. I will definitely call them again in the future to finish the rest of the windows and when I am ready to work on my shower. Less

Great people excellent service

I loved Tony, I loved the company, the installation and the windows. 15 or so years later, I am having a problem and they will be out before the week is up.

Just had all of our second floor windows replaced, had a few issues with the installation, but Excel kept working at it until we were more than happy with the finished product......Thank you for going the extra mile

Thank you! We love our new windows. Matt our sales rep was fantastic, he answered all our questions. He didn't pressure us. Working with Matt was like sitting and talking to a friend. The installers were friendly and did a outstanding job. They were very professional. I will tell everyone that ask about our windows to call Excel Windows.

We had our 35-year old windows replaced by Excel a few months ago. The house looks brand new with the casements windows we had put in. Tony our salesman was awesome. He answered all of our questions with great knowledge and there was absolutely no pressure sales tactic. We had other companies give us estimates also, and even though the prices were pretty comparable the salespeople were awful,... More

We had our 35-year old windows replaced by Excel a few months ago. The house looks brand new with the casements windows we had put in. Tony our salesman was awesome. He answered all of our questions with great knowledge and there was absolutely no pressure sales tactic. We had other companies give us estimates also, and even though the prices were pretty comparable the salespeople were awful, trying to pressure us into signing a contract right away. Our choice was clear that Excel would be getting our business and we are very satisfied with the results. I will be calling Tony again for windows needed in our second home. Less

Just had my windows installed 2 days ago. Although it's too early to comment on the product, I can confidently say dealing with this company is a refreshing change from dealing with many other companies where customer service is not a priority. Tony, our salesman was great. Very friendly and thorough. Franz, and other employees I spoke with on the phone leading up to installation ALL exhibited ... More

Just had my windows installed 2 days ago. Although it's too early to comment on the product, I can confidently say dealing with this company is a refreshing change from dealing with many other companies where customer service is not a priority. Tony, our salesman was great. Very friendly and thorough. Franz, and other employees I spoke with on the phone leading up to installation ALL exhibited genuine care and were pleasant to talk to. My installers were amazing. They were very friendly. They cleaned up everything and addressed any concerns. I don't recall their names, but it was a father and son team. They had a great work ethic. Assuming the windows are going to be as great as the service, I highly recommend Excel. Less

Excel did a great job on our windows. Installers Steve and Carson are the best! Steve even took off his shoes when he came in because it was raining. Very respectful. We are happy with the windows and the work.

Everyone needs know about the EXCELLENT customer service this company has!! Every step in the process of getting these windows, beginning with getting my quote, the knowledge my contact had of my Village window requirements, scheduling and especially my windows install were topnotch professional. I think every person I've "touched" based with at this company are incredibly nice, friendly and ... More

Everyone needs know about the EXCELLENT customer service this company has!! Every step in the process of getting these windows, beginning with getting my quote, the knowledge my contact had of my Village window requirements, scheduling and especially my windows install were topnotch professional. I think every person I've "touched" based with at this company are incredibly nice, friendly and helpful. I have to say it's been DECADES since I've interacted with a company who seem to get what customer care is about. This is a good company, with good products and you should get your windows from them! Less

Excel came and did my tub to shower conversion in 2 days. Everyone was great, especially Robert. He was here both days and had to come back twice after that for items related to the inspection. There were even unexpected issues with the plumbing when they pulled out the bathtub and it was all corrected without a problem. Mike O. from the office was very responsive and would get back to me righ... More

Excel came and did my tub to shower conversion in 2 days. Everyone was great, especially Robert. He was here both days and had to come back twice after that for items related to the inspection. There were even unexpected issues with the plumbing when they pulled out the bathtub and it was all corrected without a problem. Mike O. from the office was very responsive and would get back to me right away with any questions or concerns I had aboout dates or the project timeline. Less

We are thrilled with our new windows!! Everything was a breeze from the initial consult to the installation with friendly and helpfull staff, Great Job!!

Excellent! Excellent windows. Excellent workmanship! Best installation! I am 200% SATISFIED!