based on 49 reviews
It was good living in there
First-rate experience. We are renters with APG as our property management liaison. We have nothing but good things to say about them as it has always been a very positive experience. They're very responsive and quick to take action and have always been very courteous and professional.
Very professional and answer my question or concerns in a timely manner. They are quick to respond when i need repairs.
I have leased a lovely home from APG Properties going on 4 years now in the city of Laguna Hills. From the beginning APG staff have been professional, efficient, and courteous. I continue to be impressed with the level of exceptional customer service they provide and how well they maintain their properties. APG staff are prompt in responding to concerns and/or service requests. The ability to mak...
I have leased a lovely home from APG Properties going on 4 years now in the city of Laguna Hills. From the beginning APG staff have been professional, efficient, and courteous. I continue to be impressed with the level of exceptional customer service they provide and how well they maintain their properties. APG staff are prompt in responding to concerns and/or service requests. The ability to make your monthly lease payment and submit maintenance requests through their website is a nice convenience. APG treats both their homeowners and residents as valued customers. I would definitely utilize the services of APG Properties in the future if I needed to lease a new home.
They are very responsive when you need maintenance in your home. They also are very friendly people. Love working with them.
AGP Properties answers maintenance request quickly. There is a delay when checking status however, the request is completed. They respond to emails within 24 business hours. They're resident portal online is user friendly where you can submit maintenance requests and make monthly rental payments.
I have been renting from them since October 2011 and absolutely no issues with them. If something needs fixing they are on it quickly. And what is great too is if they have other people on the line, the answering service will ask if you want a call back when it’s your turn. That to me is FANTASTIC. I love it and can’t even think about living else where aND dALE IS AWESOME
So quick with reponses. So easy to make payments, even send reminders out. Great people to work with.
The team has been great! Very nice experience with APG Properties.
Maintenance calls are handled in a timely manner.
Quick response to any problems that arise.
Phil with APG is always quick to respond and helpful when things come up. I have been in my place almost 2 years and haven't had a complaint against APG once! Would definitely recommend..
I have nothing bad to say about APG. Tenants seem happy and they don't bother me so I am happy.
I have been working with Dale & Shane for over a year now and my experience with everyone at the office has been great! Response time is very good and have had no issue with them since they started managing my property in OC
WE HAVE BEEN TENANTS FOR 3 YEARS NOW THEY HAVE ALWASY BEEN VERY HELPFUL WHEN WE NEED ASSISTANCE WHEN WE ENCOUNTER ANY ISSUES IN THE HOME. WE AR VERY HAPPY WITH THEIR SERVICE.
APG Properties exceeds my expectations and they go above and beyond to satisfy their customers! They addressed all issues promptly! I will recommend them to anyone and everyone I know! Thank you APG!
We have been working with APG for about 6 months now and they have been great! We receive statements in timely manner and have had no issues.
APG was very helpful and professional! They were efficient, thorough and transparent with their services!
We’ve only been tenants for 3 months, but have had a few things need urgent fixing during that time (particularly since we recently had a baby). APG has consistently been quick to respond and resolve each issue, and has even relayed the sense of urgency each time to the contractor that they sent for service. We’ve been very happy with them.
Could not be happier with them. If you have a concern on less than 24 hours they are contacting you. They are really friendly and professional people.
APG has always been responsive to any issues that may arise. Great people!
APG Properties is responsive to my requests and inquiries. However, their actions are not always timely probably because of the landlord's constraints.
Kens plumbing enjoys doing business with you! always responsive!
We are a sub contractor for APG and they always are very quick and responsive whenever a client needs a repair. It is the way they respond with us that shows they really care about their clients. APG is a pleasure to work with.
APG properties has been a very professional and attentive company. I have felt confident and at ease in leaving my rental property in their hands, they've looked after it as if it was their own home. Thank you APG and I would recommend them to any property owner looking for a management company. (Phil is great!)
APG is professional in handling our rental property and the management fee is very decent.
I would recommend APG they are very professional. Phil is the best and he always answers our calls in a timely manner.
found a great renter for our property... they do an amazing job advertising.. handle all calls and communication between us and the renter. I can rest easy knowing our rental property is in great hands. definitely recommend and already have had a few friends and neighbors use them.
The agent was always professional, I like when they took picture of the house it come up very nice.
Phil and the team did an outstanding job! We were out of town owners and he made it very easy for us to keep the property in the family. I highly recommend the APG team. We'd use them again in a heartbeat!!
I had a busy schedule that didn't allow me to manage my house that I was renting but this property management made it easier for me and help me in multiple areas. Although I would always ask questions of things that I didn't understand and sometimes I would feel I was getting in their nerves, they were professional in their answers, so that is why I would recommend this property management to oth...
I had a busy schedule that didn't allow me to manage my house that I was renting but this property management made it easier for me and help me in multiple areas. Although I would always ask questions of things that I didn't understand and sometimes I would feel I was getting in their nerves, they were professional in their answers, so that is why I would recommend this property management to others new and experienced landlords.
Great company to do business with. Their communications are prompt and professional, while having the lowest monthly fee of any other property management company. Very highly recommended if you want to have a stress free rental property.
Very professional company . Phil is amazing and very quick to resolve any issues that I may have.
Really good company to work with. Really responsive and best of all I have not had to do anything for the property I own except for make a decision on things once in a while.
APG properties is a very professional company. They are very helpful and always answer my questions in a timely manner. I highly recommend this company.
Cost-Efficient Property Management! So far, so good!
Great & Excellent job, APG! Thanks so much for your help
APG has made my life as a first time landlord super easy. Renting my property has not been the stress I thought it would be. APG has handled all of the dirty work from the beginning. Their customer service and professinalism are top notch. I couldn't be happier.
We absolutely love APG as property managers. They make owning and renting out a property a positive and easy experience. We really appreciate all the hard work and time they put into our property and for our tenants. They have taken care of us like we are family.
I love APG Properties! I did lots of research (e.g., price, service) before I decided to go with APG for managing our rental property. Some places would charge you up to $1,000 just for marketing and screening candidates before you rent out your property. APG is using a total different approach and does not cost homeowners any additional fee for marketing/screening. We tried to manage it ourselve...
I love APG Properties! I did lots of research (e.g., price, service) before I decided to go with APG for managing our rental property. Some places would charge you up to $1,000 just for marketing and screening candidates before you rent out your property. APG is using a total different approach and does not cost homeowners any additional fee for marketing/screening. We tried to manage it ourselves before, but it did not work out well. After APG took over, I never had to worry about finding tenants, screening good ones, and taking care of their requests and finding vendors. APG always answered my questions promptly, many times within 24 hours, and gave me the best suggestions when dealing with tenants. We have worked with APG for three years now. We never received complaints from our tenants about their service or representation. Moreover, APG provided an on-site assistance when I needed to do an appraisal for refi and rent comparison stats. They also can act as a real estate agent to help buy and sell. For the management fee they charge per month, their service is beyond what it is worth, and I have already referred two of my friends to use them. Thus far, no complaints from them at all. I highly recommend APG!!!
APG was very thorough when screening possible tenants, and found us a great couple
APG is fantastic! They take care of everything and email you if they need something. I love that I know everything is taken care of and its professionally done. We had renters move out and in matter of days APG had cleaners come in, had an open house and a new tenant moved in! Best service ever.
APG Properties has done a great job finding us qualified tenants in a timely manner. I would definitely recommend them for all of your rental needs. They are very knowledgeable about the rental market and have lots of resources available to them.