based on 62 reviews
Rhino Emergency Water Removal is the best in the business! Their service was exceptional, pricing fair, and the results outstanding. Five stars all the way!
Impressed with Rhino Emergency Water Removal's professionalism and efficiency. Fair pricing and excellent service. Will definitely use them again.
Rhino Emergency Water Removal went above and beyond! Their service was exceptional, pricing fair, and response time impressive. Highly recommended!
Highly satisfied with Rhino Emergency Water Removal's service. Professional, efficient, and fairly priced. Will definitely use them again in the future.
Rhino Emergency Water Removal provided outstanding service at a fair price. Professional, efficient, and effective. Will definitely use them again!
The restoration crew responded promptly when the washing machine hose ruptured. They made sure that there was enough airflow and thoroughly dried up the impacted regions. Really grateful for the mould prevention information.
A heartfelt thank you to the water damage restoration crew for their compassionate approach. They not only repaired our property, but also offered assistance and information throughout the process.
The restoration service provided invaluable guidance on preventing future water damage. Their technicians took the time to educate us on maintenance practices and potential risk areas.
I received regular updates on development and estimates. The finished thing appears brand new; you'd never know water damage had occurred. The craftsmanship and customer service are of the highest standard.
The restoration team not only fixed the water damage but also took the time to educate me on maintenance tips to avoid future issues. It's rare to find a company that cares so much about its customers. A+ service.
They not only restored our home but also provided valuable insights on maintaining a water-resistant environment. A reliable and trustworthy service.
They turned a stressful situation into a smooth process. Great job on the water damage restoration. thanks
We don't have a lot of experience with this type of company, but our house flooded and we weren't sure who to call. After reading reviews, we gave Rhino Emergency Water Removal a try and were very happy with the company. Our house is now dry and we can start repairs. It was great to have a company so friendly, willing to help, and flexible in an already stressful situation. I hope our home never ... More
We don't have a lot of experience with this type of company, but our house flooded and we weren't sure who to call. After reading reviews, we gave Rhino Emergency Water Removal a try and were very happy with the company. Our house is now dry and we can start repairs. It was great to have a company so friendly, willing to help, and flexible in an already stressful situation. I hope our home never floods again, but I would absolutely use them again if the situation warranted. Less
I hired Rhino Emergency Water Removal to do odor removal on a rental property. Collin was always prompt and courteous with their responses via email and phone as was the tech. He called upon arrival at the house to explain exactly what would be done to make sure I was fine with proceeding. I went to the property once the treatment was finished and there was absolutely NO TRACE of any of the previ... More
I hired Rhino Emergency Water Removal to do odor removal on a rental property. Collin was always prompt and courteous with their responses via email and phone as was the tech. He called upon arrival at the house to explain exactly what would be done to make sure I was fine with proceeding. I went to the property once the treatment was finished and there was absolutely NO TRACE of any of the previous odors. Everything was done exactly as explained and the process was seamless. I hope I don't need their services again, but if I do I won't hesitate to call! Less
Everyone at Rhino Emergency Water Removal was super helpful and made sure we were taken care of. Our new floor looks great. Special shout-out to Rick who walked me through the whole process and was always responsive (and helped me figure out the best flooring for our space since I'm terrible at that); to John for his thorough claim for the insurance company that maximized our payout; and to Colli... More
Everyone at Rhino Emergency Water Removal was super helpful and made sure we were taken care of. Our new floor looks great. Special shout-out to Rick who walked me through the whole process and was always responsive (and helped me figure out the best flooring for our space since I'm terrible at that); to John for his thorough claim for the insurance company that maximized our payout; and to Collin for coordinating our baseboard painting so quickly and reaching out afterward to make sure we were satisfied. Less
Rick, Collin, and John were great! We had our toilet overflow late on a Tuesday and the crew was quick and responsive to help get the water cleaned up and dry. They did an excellent job in explaining the process and costs to us. The situation wasnβt great because of my elderly parents, but they were so courteous and respectful. They truly made a difficult and frustrating situation easier. I would... More
Rick, Collin, and John were great! We had our toilet overflow late on a Tuesday and the crew was quick and responsive to help get the water cleaned up and dry. They did an excellent job in explaining the process and costs to us. The situation wasnβt great because of my elderly parents, but they were so courteous and respectful. They truly made a difficult and frustrating situation easier. I would absolutely use them again in the future and recommend them 100%. Less
Rhino Emergency Water Removal is our top choice for helping our plumbing company's customers with water damage cleanup. Friendly, responsive, experienced, and a pleasure to work with we are always pleased with their service!
Rick and John were very professional and we are appreciative of their work, in removing water from the flooded basement. Good job!
I worked with one of them, and they were amazing. Mike was hands-on and took care of our issues right away. We had so many issues with our home, I don't know where to begin. A simple floor replacement turned into a mold issue, that resulted in our entire kitchen being re-done. Then their flooring guy had an issue and we received water damage due to the issue. Rick and his staff were nothing b... More
I worked with one of them, and they were amazing. Mike was hands-on and took care of our issues right away. We had so many issues with our home, I don't know where to begin. A simple floor replacement turned into a mold issue, that resulted in our entire kitchen being re-done. Then their flooring guy had an issue and we received water damage due to the issue. Rick and his staff were nothing but honest, and professional throughout our whole process. Frank was great installing our cabinets and handling our floor install after the first guy messed up. I would highly recommend this company to anyone who needs any work done on their home. Less
John was very helpful in our tough situation. I had a lot of questions and he took the time to answer and give me all the information I needed. He was willing to work through our mold situation with us so we could get everything addressed and feel comfortable and safe in our home. I really appreciate the good service and help we got from Rhino Emergency Water Removal!!
They were great! I submitted a request for a visit late in the evening and had an immediate reply from the dispatch teamβ¦and a visit from Rick was scheduled for 10 am the following morning. He quickly identified the issue and showed it to me in an educational way, then ran through our options and talked next steps with me. Thank you.
"The team was extremely professional, very thorough, and courteous during the unexpected/stressful situation I had to deal with. The Team clearly communicated the entire process and the next steps. Rick provided great communication with upcoming appointments and reminders and he was very helpful with any/all questions I had. The entire team was not only very friendly but also very easy to work wi... More
"The team was extremely professional, very thorough, and courteous during the unexpected/stressful situation I had to deal with. The Team clearly communicated the entire process and the next steps. Rick provided great communication with upcoming appointments and reminders and he was very helpful with any/all questions I had. The entire team was not only very friendly but also very easy to work with. I am extremely pleased with the overall process so far. I highly recommend the Team. 5 S*T*A*R*S* THANK YOU for the awesome customer service." Less
I worked with one of them, and they were amazing.Β Mike was hands-on and took care of our issues right away. We had so many issues with our home, I don't know where to begin.Β A simple floor replacement turned into a mold issue, that resulted in our entire kitchen being re-done.Β Then their flooring guy had an issue and we received water damage due to the issue.Β Rick and his staff were nothing b... More
I worked with one of them, and they were amazing.Β Mike was hands-on and took care of our issues right away. We had so many issues with our home, I don't know where to begin.Β A simple floor replacement turned into a mold issue, that resulted in our entire kitchen being re-done.Β Then their flooring guy had an issue and we received water damage due to the issue.Β Rick and his staff were nothing but honest, and professional throughout our whole process.Β Frank was great installing our cabinets and handling our floor install after the first guy messed up.Β I would highly recommend this company to anyone who needs any work done on their home. Less
Great experience with Rhino Emergency Water Removal!They came out quickly after I reached out to them and took care of my issues.Would definitely work with them again in the future.
Great experience with Rhino Emergency Water Removal! They came out quickly after I reached out to them and took care of my issues. Would definitely work with them again in the future.
"""Rhino Emergency Water Removal came out and handled water damage in my home. They were very knowledgeable and very patient and explained everything in a way I could understand. They are very professional and made me feel comfortable in knowing my house was being taken care of properly. End result ...loved what they did! """
The concerned about possible mold in the house so I called Rhino Emergency Water Removal. Rick and Collin came out and inspected the areas of concern. I felt they were thorough and honest. They didn't find any mold but I feel comfortable giving this company future business if there was any in the future. The companey services hapy you.
"If anyone has any type of water damage; this is the company to call! Absolutely dependable, caring, hardworking staff that legitimately wants to help. They made me feel like family! I couldn't be any more appreciative, best services The very good Thanks. "
"""Very quick, and . They get people out fast but take their time to make sure the job is right. They're also very transparent about the restoration work needing to be done. Sarvices for Them Highly recommend Thanks """
"""Very courteous, quick, and proactive. They get people out fast but take their time to make sure the job is right. They're also very transparent about the restoration work needing to be done. The services Highly recommend """
"""We had water damage and some mold issues at our house. We called to rescue and weβre able to talk with Rick who led us through the claims process. We were able to turn this around pretty quickly with minimal issues (some timing hiccups). Special shout to Collin who came in and handled up the final bit of work. He was a professional and handled the final bit of work in a thorough and effective ... More
"""We had water damage and some mold issues at our house. We called to rescue and weβre able to talk with Rick who led us through the claims process. We were able to turn this around pretty quickly with minimal issues (some timing hiccups). Special shout to Collin who came in and handled up the final bit of work. He was a professional and handled the final bit of work in a thorough and effective manner. Would recommend using them again. """ Less
Not only did he help me with determining the scope of damages, he also helped me navigate the insurance process. The restoration team, Collin and Rick, got here as quickly as they could and started the remediation process. Very nice and hard-working, they even worked quietly because our daughter was asleep. I would recommend it to everyone!
"""The work has just started, I will write another review after completion. This review is to express my thank you to Rick. He has been most professional, responsive, and very helpful in explaining the full process of work to be done, from start to finish """
Superb flood service from Rhino in Katy Tx
This is a amazing service and I recommend this company always and very best company in USA I recommend it
Amazing service
As the owner of a professional property management company, weβve been using Rhino Emergency Water Removal for about a year now. Collin and his team have been completely professional through and through from the technician to the billing department. Weβve had several flooding incidents in our properties and they have worked seamlessly between my staff, the insurance, the homeowner, and tenants. ... More
As the owner of a professional property management company, weβve been using Rhino Emergency Water Removal for about a year now. Collin and his team have been completely professional through and through from the technician to the billing department. Weβve had several flooding incidents in our properties and they have worked seamlessly between my staff, the insurance, the homeowner, and tenants. Bar none professionalism! Less
Our house was highly soaked with water. We were extremely panicked. Someone recommended I call the Rhino Restoration company. They reached within no time and started doing their work. Their technicians were highly trained and knowledgeable. Rick was very honest, and polite and also took great care of my belongings. He also explained everything to us and worked with great dedication to dry our hom... More
Our house was highly soaked with water. We were extremely panicked. Someone recommended I call the Rhino Restoration company. They reached within no time and started doing their work. Their technicians were highly trained and knowledgeable. Rick was very honest, and polite and also took great care of my belongings. He also explained everything to us and worked with great dedication to dry our home as soon as possible. We would recommend them! Thank you for such amazing work! Less
From survey and planning through to completing the works, Rhino Emergency Water Removal made a major repair as smooth as possible. The report and solution planning by Rick were thorough and well thought out, and the works led by Collin were carried out sensitively, smoothly, and punctually. They all gave me time to answer my many questions and reassure me through the process. No detail was left u... More
From survey and planning through to completing the works, Rhino Emergency Water Removal made a major repair as smooth as possible. The report and solution planning by Rick were thorough and well thought out, and the works led by Collin were carried out sensitively, smoothly, and punctually. They all gave me time to answer my many questions and reassure me through the process. No detail was left unfinished. I am very happy with the work and would highly recommend Rhino Emergency Water Removal to fix any damp issues properly and thoroughly. Less
Very good service from Rhino's team π, They were on point and fast.
Rick helped to solve a few of my water leakage issues for my old house. He is very professional and patient, and always able to identify and solve my water issues. Thank you Rick and keep up the good work up!
We've worked several times with Rhino Emergency Water Removal and theyβre very professional and pro active
Recently the water pressure in my house started steadily declining and we could not find out why. A couple of days later we came home from work to find 3 inches of water all throughout our house. There was a leak in one of the pipes that expanded and ended up flooding 4 of the rooms in our house. I was recommended Rhino Emergency Water Removal by a friend and was told they would help fix the dama... More
Recently the water pressure in my house started steadily declining and we could not find out why. A couple of days later we came home from work to find 3 inches of water all throughout our house. There was a leak in one of the pipes that expanded and ended up flooding 4 of the rooms in our house. I was recommended Rhino Emergency Water Removal by a friend and was told they would help fix the damage. I seemed a little skeptical of the glowing recommendation but they held to their end perfectly. Nothing but positive feedback for these guys, quick, efficient, and excellent customer service! Less
Amazing service by Rhino, we had a sewage backflow in one of our bathrooms, we are more than satisfied with this water damage restoration company.
This water damage company is the absolute best! They are friendly, very responsive, and did an amazing job in a short amount of time. They were great to deal with and kept us updated every step! I would recommend this company to anyone. Best Water Damage Restoration company in town!
Great company to work with. Their crew went above and beyond for me. They are hard-working, courteous, professional, and efficient! These guys took the stress away and handled everything in such a professional manner. I would absolutely recommend them to anyone. 5 stars for sure!
The team that came out, did an excellent job. Very professional and organized. Great attention to detail, really happy with the job. Kept us informed throughout the process and cleaned up as they worked. Couldn't ask for a better experience, thanks. Highly recommend them to all!
Rhino Emergency Water Removal has a great staff and excellent service! They can honestly do everything from basic extraction to fire, water, cleanup/restoration! I would recommend them to anyone who needs it.
Throughout the process, the associates were professional, helpful, and thorough.
100% recommended Rhino Emergency Water Removal! Disaster struck and I had water damage upstairs and downstairs of my home. I called them and they were quick to assess the damage and worked on eliminating the moisture. Very knowledgeable and made sure I understood what was to be done and how. Extremely happy with the services! Good job guys!
Very professional and high-quality work - done correctly and efficiently. They did a good job and I would recommend Rhino Emergency Water Removal to anyone...
I am highly satisfied with all the works done by the Rhino Emergency Water Removal team. They are prompt and on time. Rhino Emergency Water Removal project manager is very professional, sincere and punctual. Different type of works in my house are completed by all the skilled people with utmost sincerity. I really appreciate everyone. All the best. Keep it up.
Nice place and great experience
Rhino Emergency Water Removal did an amazing job. My second-floor restroom had a busted pipe which resulted in flooding on my 1st floor. There was damage to the drywall and flooring. I made the phone call and they came in the next morning. They even helped me to pack up and move my furniture!!! Long story short they had it all fixed and back to normal in 3 days! I would recommend these guys to an... More
Rhino Emergency Water Removal did an amazing job. My second-floor restroom had a busted pipe which resulted in flooding on my 1st floor. There was damage to the drywall and flooring. I made the phone call and they came in the next morning. They even helped me to pack up and move my furniture!!! Long story short they had it all fixed and back to normal in 3 days! I would recommend these guys to anyone who has an emergency and needs help quickly! Less
My overall experience with Rhino Emergency Water Removal has been excellent. All technicians are very knowledgeable, courteous, prompt with scheduled appointments. Very satisfied!
Great service and professional staff. I'm so happy I chose them.
Rhino Emergency Water Removal was an incredibly professional company that quickly came in and handled what had become a very difficult water situation.
I highly recommend Rhino Emergency Water Removal. They are very responsive and knowledgeable. They also care about getting the job done right. They are very thankful they helped me out and addressed everything the previous mitigation team left out.
We had Rhino Emergency Water Removal βin to survey our new home. They found some rising damp, which they were able to repair quickly and cleanly. They helped us with lots of advice and their aftercare is great, thoroughly recommended.
Really happy with the work Rhino Emergency Water Removal has done. Friendly guys carried out the work, which was done on time and everything cleared up afterward. The finish is also really good so a job well done guys. Highly recommended.
Amazing service best water cleanup company in Katy Tx by far. Thank you Rhino!ππΌ