John did a great job with his presentation

Tara and John did an excellent presentation and explained the product thoroughly. Im seriously considering purchasing from them soon

Helpful and patient answered all my questions and made me feel understood. Highly recommend

Bronson with Paramount Builders provided excellent service. He was knowledgeable and honest. He presented the product thoroughly & explained why Paramount is above the competition. We purchased the Florida Signature Series windows from him and are excitedly awaiting installation. We highly recommend Bronson & Paramount Builders.

Excellent explanation of products and Mark Wheeler was very knowledgeable and helpful. I can’t wait to get started.

Glad they stopped by my house great product

Another terrible company that goes around disturbing people with no soliciting signs posted on the door. And I have to say in their response tells you all you everything you need to know about their company, Even though you have no soliciting sign on your door, there’s no law in Jacksonville against a knock and talk. Which means they don’t care about being rude. Unfortunately, the only choice I’v... More

Another terrible company that goes around disturbing people with no soliciting signs posted on the door. And I have to say in their response tells you all you everything you need to know about their company, Even though you have no soliciting sign on your door, there’s no law in Jacksonville against a knock and talk. Which means they don’t care about being rude. Unfortunately, the only choice I’ve been left with is to file a trespass against the company. Maybe they will learn their lesson at not to be obnoxious at the door, and in simple review responses. Less

Paramount was great to work with! Highly recommend for all of your home improvement needs!

We had windows and a new patio door installed in our townhome and what a difference they have made. The customer service was outstanding and the install crew were very fast and efficient!

Geovanny was very professional, knowledgeable and on time.He explained how how the roofing material will be installed.I was very impressed with his knowledge and his politeness.

In an industry filled with crooks and people just trying to scam you out of your money I can truly say THIS IS NOT ONE OF THEM! Paramount Builders does it by the book and that's why they have been around for over 33 years!

Great high quality products with excellent installation!

Employees are awesome. The product is great also.

Great Company all around!

This is a great family-owned company who has been in business for over 32 years. They do honest work and are always improving their tactics.

We love our new roof! And all of our neighbors are jealous!

Great customer service throughout the whole process

Excellent communication from setting the appointment, to the presentation, and all through the installation. Very Happy

Just too many low reviews to even consider this company. I would not recommend doing business with this company. Reading all reviews will help you save time and money by not using this company.

The first thing that caught my attention was the television add by the owner of the company. So, I copied down the phone number and I placed the call. I spoke with one of the salesmen, John Flynn, and we made an appointment for the very next day. John was great! No high pressure sale just the honest facts. I was sold! My crew was run by Stevo and he had three other guys who didn't waste any ti... More

The first thing that caught my attention was the television add by the owner of the company. So, I copied down the phone number and I placed the call. I spoke with one of the salesmen, John Flynn, and we made an appointment for the very next day. John was great! No high pressure sale just the honest facts. I was sold! My crew was run by Stevo and he had three other guys who didn't waste any time. They got to work right away on my house. I have a two story house with three dormers. Nothing was easy to do, but they worked hard and steady. I am very impressed with Stevo and his crew. Everyone got right to work and continued working until the day was done. They worked diligently every day giving me a new house look that I loved more and more each day. As each day passed, my house looked better and better, cars from my neighborhood would slow down and admire my "new" house. When the job was finished, the house is beautiful! I love it! The guys did an incredible job. I am so very happy! My neighbor across the street came over and complemented on how beautiful the house is and how it looked brand new. Yes, it really does and I am so happy and truly satisfied! Thank you so much John Flynn for your expertise and making sure I got everything I asked for. Thank you Stevo and crew for working throughout each day making sure everything was perfectly completed. Paramount Builders, thank you very much for your honesty and a crew that was committed to making sure when completed, I was not only satisfied, I am so happy with my "New" home. Thank you all for everything you did that keeps me smiling! Less

DO NOT USE THIS COMPANY!!! we had them install a quad sliding glass door. We did their payment plan. We paid it off. It has been a year and almost 5 months later and still the door doesn’t work properly!!! We have given them soooooo much time to fix it. They use sub contracts that don’t know what they are doing. Claim to be waiting on a part that omg ever time we call the part just got there and ... More

DO NOT USE THIS COMPANY!!! we had them install a quad sliding glass door. We did their payment plan. We paid it off. It has been a year and almost 5 months later and still the door doesn’t work properly!!! We have given them soooooo much time to fix it. They use sub contracts that don’t know what they are doing. Claim to be waiting on a part that omg ever time we call the part just got there and now we can schedule the next appointment. It’s a scam!! DO NOT USE!!! I have to say one more thing don’t be fooled by the good reviews!!! We were!! So disappointed!! We are super reasonable people and gave them well over a year to fix this!! I’m super easy to look up on social media if you want confirmation about this experience!! Please don’t be fooled!!! Less

We had a great meeting with Bronson. Bronson was a great representative of the company, Thank you and we appreciate you.

Extremely knowledgeable and professional. End result was exactly what we wanted.

Mark was great! Explained everything very well. Very professional

Bronson took care of any concerns that came up. Steve and the install crew were great. Love the end product.

In a world where customer service can sometimes be lacking, it’s refreshing to come across a business that truly values its clients. One of the standout features of Paramount Builders is their commitment to customer satisfaction.They put the customer first in every aspect of their work. They take the time to listen to any needs and preferences from the homeowner, offering expert advice and guidan... More

In a world where customer service can sometimes be lacking, it’s refreshing to come across a business that truly values its clients. One of the standout features of Paramount Builders is their commitment to customer satisfaction.They put the customer first in every aspect of their work. They take the time to listen to any needs and preferences from the homeowner, offering expert advice and guidance along the way. This personalized approach makes homeowners feel like a valued client rather than just another project. Less

When dealing with Paramount Builders, Bronson was very open with any and all questions. He was on time and very efficient, a pleasure to do business with.

Bronson did a great job!! He did such a great job that I felt sick to my stomach to tell him that I needed comparison pricing to see how his company was with pricing and that I had already signed with another company. I will call and ask for him for future projects.

Very professional and prompt. Knows his product and listens to customer needs. Highly recommend.

My salesperson Bronson was a pleasure to work with. He took the time to explain everything in detail with me and answered all of my wife and I’s endless questions. The work done was a little more than I originally wanted to spend however we are glad we did.

On to time and good job

Good product good explaining very nice luv the company

Well presented,covered all aspects of roofing installation.tried to get the price in my budget. Call office twice I just can’t afford the replacement at this time.

Bronson was very informative and took time to answer all our questions.

Bronson did a great presentation!

The Ascend composite cladding looks amazing on my house. I went with Laguna Blue and Riviera Dusk corner posts. Paramount installed it on time and the installers were very professional. Highly recommend if you’re looking to replace siding!!

Knowledgeable informative Pleasant.

James did a very good job and showed me everything that I needed to see helped me pick what I was liking didn't say well what about this or anything like that he was to the point and very good at what he was doing and explaining what the whole experience is going to be so I am looking very forward for them coming to my home and putting in my new shower I'm very excited about it

We just installed siding last month. The insulated siding helps with energy efficiency, noise and looks beautiful! Great customer service from our guy Johnny as well! Really made us feel heard and comfortable moving forward with our investment.

We had paramount come and quote me for gutters and windows. We loved both products so much we moved forward that day!

Great experience!! Would recommend to anyone! I installed a GAF lifetime roof with the new UHDZ shingles

We installed their GAF lifetime roof with new UHDZ shingles and our new roof looks amazing.

Paramount is a reputable company with top-of-the-line products and customer service. I had a great experience working with their rep Bronson, who was professional, courteous, and knowledgeable… making me feel confident in working with Paramount. He cared about the product and made sure we were on the same page, I had a proper understanding and was comfortable before moving forward. Overall, a gre... More

Paramount is a reputable company with top-of-the-line products and customer service. I had a great experience working with their rep Bronson, who was professional, courteous, and knowledgeable… making me feel confident in working with Paramount. He cared about the product and made sure we were on the same page, I had a proper understanding and was comfortable before moving forward. Overall, a great company that I would highly recommend. Less

I am very impressed with the workmanship and the labor!

John was very professional, friendly and knowledgeable about the product. Although I haven't purchased yet, I'm still reviewing my options, I would definitely do so because of the service I received from him. Thank you John.

I hired Paramount to install my windows a little while back. From the sales guy, to production, all the way to install, Paramount stayed in contact with me all the way through my project! The installers were professional and did phenomenal work! Outstanding workmanship! Very impressed with the Florida Signature Series windows.

Best warranty products and installation in NE florida.

Paramount Builders has been a wonderful company to work for. It’s reassuring knowing and seeing the company take care of the customer in every way possible. By offering the highest quality products, excellent installation training, lifetime warranties. The company takes care of its employees and is very proud of their local communities, giving back to the communities year round!

Bronson! Words alone cannot do this man's professionalism any justice. You will have to experience The Bronson in real time! Let him into your home, watch him do his magic, and you will be pleased with the end result!

The young man( Branson) was very.professional, he answered my many questions very patiently & was knowlegeable . He was very nice. - &helpful. I am very impressed - &appreciate his time & will definitely recommend your company to anyone looking for a roofing company for an estimate. While I am not ready at this time to go forward I will definitely keep the information for future reference. I un... More

The young man( Branson) was very.professional, he answered my many questions very patiently & was knowlegeable . He was very nice. - &helpful. I am very impressed - &appreciate his time & will definitely recommend your company to anyone looking for a roofing company for an estimate. While I am not ready at this time to go forward I will definitely keep the information for future reference. I understand the quality of the product is very good & I hope I can call in the future when my finances allow it. Less

James was very articulate and friendly, answered all our questions and walked us through the whole process.Explained to us what are costs would be to remodel bath shower. Also gave options to aid in financing the project Still acquiring a couple estimates

Great company!!

Almost 6 years later our house still hasn't passed inspection because Paramount hasn't repaired the saging window install. They ignore your calls after sending someone out every 6 months who act like they're ordering parts but never show back up. We have to call for months to get someone our again. At this point I want a refund so we can get a decent company to finish the work they started 6 year... More

Almost 6 years later our house still hasn't passed inspection because Paramount hasn't repaired the saging window install. They ignore your calls after sending someone out every 6 months who act like they're ordering parts but never show back up. We have to call for months to get someone our again. At this point I want a refund so we can get a decent company to finish the work they started 6 years ago. HORRIBLE CUSTOMER SERVICE. DO NOT USE THIS COMPANY. Less

Excellent Product with an outstanding company backing everything

Our Sales Representative was Mark Wheeler. We need a new roof. Admittedly, we wanted to say no at first, no matter who came in our door. To shop around more. But, we were so impressed with Mark and the presentation, explaining the company 's ba kground and their values, and gave us a full picture of the process, we knew our confidence was there thanks to Mark Wheeler. We are excited with our comi... More

Our Sales Representative was Mark Wheeler. We need a new roof. Admittedly, we wanted to say no at first, no matter who came in our door. To shop around more. But, we were so impressed with Mark and the presentation, explaining the company 's ba kground and their values, and gave us a full picture of the process, we knew our confidence was there thanks to Mark Wheeler. We are excited with our coming new roof. Less

I researched new siding for my home and found a company-Paramount Builders to come give me an estimate. Their salesman, Geovanny Ruiz-Cano was very informative, professional, knowledgeable and friendly throughout this process. He explained the product, showed me the actual siding, helped me choose a color and set me up for the project to begin in a few weeks. I would say the meeting was successfu... More

I researched new siding for my home and found a company-Paramount Builders to come give me an estimate. Their salesman, Geovanny Ruiz-Cano was very informative, professional, knowledgeable and friendly throughout this process. He explained the product, showed me the actual siding, helped me choose a color and set me up for the project to begin in a few weeks. I would say the meeting was successful for the two of us! Less

My work experience for paramount builders has been truly remarkable. From the office manager to the owner of the company. Every single person is a delight to work with.

John is very knowledgeable and super nice able to explain everything in detail. I enjoyed doing business with him. i’ve had other windows installed by Paramount Builders and they have made a big improvement of the view of our backyard from the game room

We spoke to Geovanny who was super personable and great. This company offers a high quality roofing product GAF that seems really stellar for Florida homes. Definitely check the company out and be ready for a thorough consultation and be ready to signup that day if you want the best price. Worth the effort.

Good quality and reliable. Had front window years ago. Please with results and was a easy decision to use Paramount again. John Flynn was the sales rep who helped us, and we are more than please with his professionalism. We love the Florida Signature Series windows.

Great guys, cleaned up every night, fast,quiet, knew their job.

I had an appointment for an estimate. They don't do metal roofs and they won't give an estimate. They said they are there to get your business right then and there, otherwise the price of estimate goes high. Still they refused to give an estimate even by email. They criticized everything like two old ladies. For example, my pella windows, my fence and grilled me like an interrogation about metal... More

I had an appointment for an estimate. They don't do metal roofs and they won't give an estimate. They said they are there to get your business right then and there, otherwise the price of estimate goes high. Still they refused to give an estimate even by email. They criticized everything like two old ladies. For example, my pella windows, my fence and grilled me like an interrogation about metal roofs. I told them i would hear them out. They said you can hear everything, it attracts heat, and you get no cell phone reception. I also felt very uneasy with them asking if it's just me and my son in the house. I already informed the company that I am the sole owner. They stayed in my drive way a long time. I did not like that either. I get the impression that all they want to do is charge alot of money and take advantage. They got the wrong person!! I said how can I compare if I can't get an estimate and I politely opened the door and said thank you and goodbye.! Hell to the no way. I see red flags. I am traumatized now with being interrogated and criticized about why this why that. False advertisement. No metal roof and no estimates for the roof they do at all. I had to sit down after they left. I felt like the Devil himself just left my house. Less

We had an excellent sales presentation from Giovanni and Bronson today sharing with us the excellent roofing system and warranty that Paramount Builders offers.

Added gutter filters work completed timely

Had my eaves enclosed. They did a fantastic job. We are very happy with the outcome. The only issue we had was it took awhile for them to get started. Once they did it was finished quickly.

Bronson was terrific, he was professional, polite, and knowledgeable. He even changed a few bulbs that blew out just as he arrived during a thunderstorm. I love the windows they offer, very good quality and long lasting. Ask for Bronson! They offer affordable financing and have a good reputation.

Great experience! Geovanny did a fantastic job of throughly explaining the process of our exterior remodeling project. He went over and above showing us structural deficiencies that we did not notice. He and paramount builders attention to detail showed us that they were not only looking for just a sale but to build a lasting relationship and stand behind their product to ensure that we will be s... More

Great experience! Geovanny did a fantastic job of throughly explaining the process of our exterior remodeling project. He went over and above showing us structural deficiencies that we did not notice. He and paramount builders attention to detail showed us that they were not only looking for just a sale but to build a lasting relationship and stand behind their product to ensure that we will be satisfied for the lifetime of our investment in our home. Highly recommend Giovanny and paramount builders for your remodeling needs! Less

Mr. Geovanny Ruiz- Cano did an excellent job explaining everything to me and my spouse. We will definitely be using your services in future.

worst company i have ever used from start would not recommend them to my worst enemy many promises and none ever happened

Rude soliciting in my neighborhood. He was very rude and don't bother people at dinner time.

We got new windows and siding through Paramount. Our experience was good and we are happy with our product. Thank you!

When the Sales person originally came to our home, he advised us that there was a 6 week lead time. This was re-confirmed by the project manager when he came out within the next couple of days to re-take the measurements. When we called a couple of days before the 6 week mark, the Admin asked why we were checking as the current lead time was at a minimum of 12 weeks. She was shocked to hear that ... More

When the Sales person originally came to our home, he advised us that there was a 6 week lead time. This was re-confirmed by the project manager when he came out within the next couple of days to re-take the measurements. When we called a couple of days before the 6 week mark, the Admin asked why we were checking as the current lead time was at a minimum of 12 weeks. She was shocked to hear that we had been told 6 weeks. We asked for a return call from the project manager and had to request this twice. When he did call, he became very nasty and insulting asking if we were unaware that there had been a pandemic and that supply chains were still running behind. When part of the product finally came in, the installers that came to the home showed up about 3 hours late (11 am) and said they were going to install all 12 windows the same day. They were very scattered and by the time they finally left, it was dark and we could not attest that the job had been done to our satisfaction. The next morning, we started looking at the windows and proceeded to begin cleaning them, vacuuming an abundance of glass shards from the old windows (inside and outside our home), identifying tears in screens and scratches on glass, and very poor caulking work. This took almost 2 full days and a list was sent in to the Admin. The same installers came back out to our home (unscheduled the day before Hurricane Ian) and we had to turn them away as we were unprepared for them to work on our home with the impending storm and family evacuating to our home. When they did come back, an attitude was detected and the work was still not completed to our satisfaction. When the final product (sliding glass door) finally came in, the same installers came in and removed our french doors in our dining room and them left our home for a couple of hours. This left our home exposed to 90 degree heat and the possibility of something crawling into it. When they finally returned, they installed the door but there were parts left on the floor. When asked, they said it was the foot lock. They asked if we wanted it installed and said they had never installed one before but would see if they could figure it out (?). They did not question that the screen had not been delivered with the door, we had to bring it to their attention. After many phone calls to the Admin (who I must say was very professional and maintained her patience throughout), another installer was sent out. He fixed the outside bay window caulk job which the first installers had left in a deplorable state. He made sure there was no exposed wood and sealed it up and made it look professional. He then replaced the casing around a window that we had advised the first installers had rotten wood. They had told us they did not handle rotten wood (contradicted what Paramount Sales & Project Mgr. told us). He repaired dry wall that had been damaged from the first installers when they were taking out our old windows in 2 rooms, and took down a list of other items that still needed attention. A new Project Manager took over shortly before the 2nd installer was sent out to finish the job. He assured us that the 1st installers would not be back to our home when advised we would not allow them back on our property. He made sure that everything we addressed was completed however it never should have gotten to this point. This all began 4/25/22 and was not completed until 1/16/23 - just shy of 9 months. If it had not been for 3 individuals, I have to think we would still be dealing with this for the unforeseeable future. I want to commend Kelly Rosa, Ryan Worden, and Steve-O Shrowder. These folks went above and beyond to make this project right and cover the blunders of those first involved. They truly deserve recognition for their outstanding customer service. Our rating is solely for the Sales and actual initial installation/length of time to correct everything. Judy and Ed Dodd Less

Ryan Webster is a awesome sales person and we really really appreciate him and we will refer Paramount

First, Please...do not EVER use this company for anything. Our initial visit from sales was wonderful. Cliff was great, we even fed him our famous egg salad sandwich for supper. Anyhow - he PROMISED us our sliding glass door would be installed within 60 days. Supply issues were a challenge. We accepted that and signed a contract and put $2,000.00 down on the job. Okie Dokie. Now we are FOU... More

First, Please...do not EVER use this company for anything. Our initial visit from sales was wonderful. Cliff was great, we even fed him our famous egg salad sandwich for supper. Anyhow - he PROMISED us our sliding glass door would be installed within 60 days. Supply issues were a challenge. We accepted that and signed a contract and put $2,000.00 down on the job. Okie Dokie. Now we are FOUR MONTHS, over 120 days and the job has not been completed. No communication. Call them, no return calls. We finally got a call that they would be out to install the door on December 19th at 10am. They called that day at 9:50am to state the door "wasn't put on the truck." This company is a complete joke. I asked for a refund and they shoved the contract in our face. HORRIBLE!! This is no way to treat consumers. PLEASE DO NOT USE THIS COMPANY!!!!!!! Less

The entrance to my front porch has a clear sign that says, “No Soliciting.” You lost any future business by touching my front door handle and leaving your brochure.

We were excited to have Paramount Builders put in our new windows and expand our sliding glass door. We got our sliding glass door in immediately. The guys were really good and the door was done in no time. We did have an issue with the screen lock that was later fixed. It took a while to get the windows in due to production taking forever. They got installed and all was good. That’s when the pro... More

We were excited to have Paramount Builders put in our new windows and expand our sliding glass door. We got our sliding glass door in immediately. The guys were really good and the door was done in no time. We did have an issue with the screen lock that was later fixed. It took a while to get the windows in due to production taking forever. They got installed and all was good. That’s when the problems started. It was a constant circle getting the inspection done and actually pass it. Some work needed to be redone and after 4-6 weeks we finally got the inspection approved. The new manager stepped up and made sure things were down properly. The quality of the windows are very good. After a few struggles we are finally complete. Less

Well let me start off saying I have never had such a experience with a company like this one, I have spoke to these people a few times and now getting attorney in place, the window that has been replace will not pass the building inspection and was damage when installing it, I will have to get another contractor to repair the damage they have cause and that does not even count the money I lost ta... More

Well let me start off saying I have never had such a experience with a company like this one, I have spoke to these people a few times and now getting attorney in place, the window that has been replace will not pass the building inspection and was damage when installing it, I will have to get another contractor to repair the damage they have cause and that does not even count the money I lost taken off from work do yourself a favor do not use this company they want a contract the day they show up this should be the first warning to run. I plan on contacting to TV station and hope with this that others come out and join in a lawsuit against these people. Less

All I want to do is cancel an estimate today after 3pm because of work but if this hard go just reach them wondervwhat will be like doing business having zn issue. This concerns me.deeply. so if you see this cancel today

This company, Mark Wheeler and his other coworkers, were out soliciting business at 7:45 p.m. The subdivision is clearly marked no soliciting at the front of it. I know we all have to earn a living but really? Who bothers people this late at night during the work week? C'mon. It doesn't matter if you have a permit. No soliciting means no soliciting. I would never use this business. My neighb... More

This company, Mark Wheeler and his other coworkers, were out soliciting business at 7:45 p.m. The subdivision is clearly marked no soliciting at the front of it. I know we all have to earn a living but really? Who bothers people this late at night during the work week? C'mon. It doesn't matter if you have a permit. No soliciting means no soliciting. I would never use this business. My neighbor complained about them too. Less

The people we have dealt with with Paramount Builders has been a disaster. We have spent over $30,000 having them install windows, siding, and a custom sunroom. Our installation was a nightmare at every step of the way, but after having to reach out to the president of the company, the installation was finally done. From the wrong siding being ordered, the wrong sliding door being ordered (leavin... More

The people we have dealt with with Paramount Builders has been a disaster. We have spent over $30,000 having them install windows, siding, and a custom sunroom. Our installation was a nightmare at every step of the way, but after having to reach out to the president of the company, the installation was finally done. From the wrong siding being ordered, the wrong sliding door being ordered (leaving the back of my house wide open for almost 2 weeks), ruining my lawn from the wrong siding sitting on my grass for weeks, workers not showing up, etc., the entire process was a nightmare. Fast forward a couple of years, the inspection has STILL never been completed and when the inspection failed, I was contacted by the "office manager" who said all things to complete the inspection would be promptly done. Literally never heard from them since. Months later, I called and spoke to the "new office manager" who claimed she would get it taken care of, and that was last year. I have an uneven sash, windows that are off kilter, and has never passed inspection. Stay as far away from these people, once they have your money, you get what you get and you will NEVER hear from them again. Be warned! Less

Really..... during a pandemic your sending people house-to-house to sell your windows.. Are you CRAZY.... Let's also add no masks..not on. Not in their hands,, not anywhere.. I'd think twice about using this company..don't seem.like they have your health or best interest in mind.. You better read all the reviews first.. I'd go with another company.....Just saying

They insisted both husband and wife be present for the salesman so we had to be there on a Saturday. We wanted discolored window glass replaced but the salesman insisted on replacing the entire window frames, everything. When he used the line "do you really want bad windows?" we knew the estimate was over. Also, no gift card was offered like their TV ad says. Be prepared for high pressure sal... More

They insisted both husband and wife be present for the salesman so we had to be there on a Saturday. We wanted discolored window glass replaced but the salesman insisted on replacing the entire window frames, everything. When he used the line "do you really want bad windows?" we knew the estimate was over. Also, no gift card was offered like their TV ad says. Be prepared for high pressure sales tactics. Less

I’m very pleased and happy with the way my house has improved . Jordan was very polite and wonderful to work with . He did more than what he said was going to do. The installation was super and the team they brought out was excellent I was very happy. Honestly I highly recommend this company I have no complaints. I highly recommend Jordan and paramount builders!

I called them for new windows. The salesman was very nice but man he took me to the cleaners bad. Im embarrassed to say I paid 9G for 5 windows installed. I know that Pella and the higher end windows are costly, but had NO idea how much, and how much this place fleeced me until I got a quote from another place for the same 5 windows for around 7G. The warranty and ratings on them were close e... More

I called them for new windows. The salesman was very nice but man he took me to the cleaners bad. Im embarrassed to say I paid 9G for 5 windows installed. I know that Pella and the higher end windows are costly, but had NO idea how much, and how much this place fleeced me until I got a quote from another place for the same 5 windows for around 7G. The warranty and ratings on them were close enough to each other they were pretty much identical. I ended up having two different companies install windows for me. This company it took forEVER for them to fix a problem, when they installed the window they did not put the framing, (not window frame but the stuff around it to cover the hole they put the window in) in one of them and they did not caulk it either. I called probably 10 times, was promised the repair guy would come out numerous times, and finally MONTHS later the window got fixed. Overall, yes the windows are high grade windows, but the install, I am not very impressed with. It just looks shoddy, all of them. They look like, after market, like something a cheap builder would put in, in a hurry to just get by the inspector. When you compare this window to the ones the other company put in, the other company did such a better job. It just looks cheap. I'll upload pictures tomorrow for you to judge for yourself. You would think for the insane price they stuck it to me with, the windows could at least look better in the house. The other install by Home Performance Alliance just look so much more professional. Folks shop around and do NOT let a salesman try to tell you, oh this is a special that will be gone tomorrow if you don't get it now or any other high pressure pitches. By all means do NOT buy ANY windows on the first day, they are just like a car salesman, be VERY wary of them. I got screwed I found out, and will take partial blame for it, I should have shopped around a bit first, but am sharing my story so hopefully you are more careful. Cadillac prices for a Ford Product here. Less

JUST STOP. Rep showed up unannounced and inspected the front of my home looking for an issue to then bring to my attention and solicit for business. He told me they would be in the area tomorrow if I wanted to have them out to quote a crack in my window then rambled on about mildew and mold. This is the second time this happened! Other week was a different rep and a different “issue.” They must b... More

JUST STOP. Rep showed up unannounced and inspected the front of my home looking for an issue to then bring to my attention and solicit for business. He told me they would be in the area tomorrow if I wanted to have them out to quote a crack in my window then rambled on about mildew and mold. This is the second time this happened! Other week was a different rep and a different “issue.” They must be hurting to resort to these tactics. STAY AWAY. Less

I have siding installed in the front of the house. The siding look great. I spoke to Mark Stephenson a couple of time. He show me some samplers and pictures and after I sing the contract the Paramount office kept me well inform inform. There have reschedule do to COVIT-19 issues, but they kept me on the loop. The installers were very professional and did a great job. Before the job was completed... More

I have siding installed in the front of the house. The siding look great. I spoke to Mark Stephenson a couple of time. He show me some samplers and pictures and after I sing the contract the Paramount office kept me well inform inform. There have reschedule do to COVIT-19 issues, but they kept me on the loop. The installers were very professional and did a great job. Before the job was completed Mark came by to check if everything was ok. Less

I just had Don come out to my house to give me a quote to replace some windows that have fogged up. He didn’t want to speak with me without my husband present. He rescheduled our appointment for a time when my husband was available. I will not be doing business with this company. I tried to tell them I am capable of making these decisions on my own. I can’t believe in the year 2020 men are still ... More

I just had Don come out to my house to give me a quote to replace some windows that have fogged up. He didn’t want to speak with me without my husband present. He rescheduled our appointment for a time when my husband was available. I will not be doing business with this company. I tried to tell them I am capable of making these decisions on my own. I can’t believe in the year 2020 men are still so backwards to think they have to be part of every single last decision making process. I’ve been married for 30 years and making these decisions for a long time. My husband was annoyed too as he trust me to make these decisions! Less

Windows look AMAZING! Easy business and very friendly. Thank you Mark!

The company does care about getting your job completed and making things right for you. I am sure their process will get better and better as they expand in the area.

The sales agent, Mark who came to our home was extremely unprofessional & 30 minutes early. He did not introduce himself to my husband or I when he arrived. He pointed out “flaws” in our newly purchased home, not pertaining to what we were being quoted for. He asked us how old we were, as if we were too young to be owning this home or working for as long as we have. When he gave us a general numb... More

The sales agent, Mark who came to our home was extremely unprofessional & 30 minutes early. He did not introduce himself to my husband or I when he arrived. He pointed out “flaws” in our newly purchased home, not pertaining to what we were being quoted for. He asked us how old we were, as if we were too young to be owning this home or working for as long as we have. When he gave us a general number for window replacement (10 windows on average costs $16,000 is what he said), he told me the look on my face was shocked at the number. I don’t like being treated like I am unable to afford a product before I’ve even seen an estimate. Overall a very poor experience & I would never buy windows from this guy if they were the best quality on the planet. I also did not like the fact that This company does not leave you with an estimate. This is not Mark’s fault. However he did tell us they prefer to have you sign on the dotted line, and that “old people are the only ones who get multiple quotes.” I would never purchase anything for my home without having a price comparison. Mark did not provide us an estimate since we informed him we would not be making any decisions that day. I guess if you are not ready to buy with no other information, this company won’t work with you!! Less

Siding on my house looks great just like you said it would. Thank you Mark for being very helpful. Will do business again

Hi all I'm still waiting for an inspector to come to inspect my project. Which has delayed my warranty process... I can't send it in until it's been inspected... The quality and the creativity of the doors are so beautiful... But the responsiveness after you have committed to giving these people your hard earned money is unbelievably POOR.

I just love my new windows and my electric bill has now gone way down ! am Getting my siding done next..Everything went smoothly .A REAL company Thanks Marky Mark you are the best !

I will not choose this company nor recommend them. We had two people come out for an estimate and it was an unpleasant expierence. It was a hard sell almost from the start. The representative had absolutely zero materials for us to keep and review, not even a business card. They also REFUSED to provide us with any kind of written estimate of any kind, even though it was plain to see the $36,000... More

I will not choose this company nor recommend them. We had two people come out for an estimate and it was an unpleasant expierence. It was a hard sell almost from the start. The representative had absolutely zero materials for us to keep and review, not even a business card. They also REFUSED to provide us with any kind of written estimate of any kind, even though it was plain to see the $36,000 estimate on the iPad.  They kept pushing us to buy windows even after we were clear that we were only getting estimates. We specifically told them they were only the 2nd people that we've met with.  There is no way that I'm going to spend $36,000 on ANYTHING without speaking to a few different people, regardless of the quality of your product. None of which is to say that during our conversation one of them described Chinese people at "disgusting" and showed great disdain for their food and culture. This would have been bad enough, but they blatantly ignored our asian son that was sitting on the couch in the adjacent room. And while they had no way to know, my sister is also Chinese. It was a "no" from us in the first place. However, the casual racism combined with the hard sell (including wanting to know specific travel dates for our family) made this an absolute no from us. Less

Install was great but after install windows fabrication wasn't quality. Seams not welded, screens ripped. We notified about windows needed repair but no repairs were done.These people don't respond after sale and install.

David was very friendly and professional!

I'm sure we got the most overpriced doors. We hated this experience. You could see daylight through the doors after installation. They made that okay. Not great. They ruined our newly installed floors. A d we've had the new doors a year and the hinges are completely rusted. I've contacted the company contact I had in August. They took a month to tell me they've ordered new hinges. Still no new ... More

I'm sure we got the most overpriced doors. We hated this experience. You could see daylight through the doors after installation. They made that okay. Not great. They ruined our newly installed floors. A d we've had the new doors a year and the hinges are completely rusted. I've contacted the company contact I had in August. They took a month to tell me they've ordered new hinges. Still no new hinges. Less

Since I haven't read a post about Jordan, I thought I would write one myself! Jordan is a very wonderful young man, and a great salesman, so Paramount, I think you're luck to have him on your team. This a a "pre" building review based only on Jordan, the team member, salesman, or associate, whichever term you'd prefer using. Jordan is extremely polite and very knowledgeable about the company's ... More

Since I haven't read a post about Jordan, I thought I would write one myself! Jordan is a very wonderful young man, and a great salesman, so Paramount, I think you're luck to have him on your team. This a a "pre" building review based only on Jordan, the team member, salesman, or associate, whichever term you'd prefer using. Jordan is extremely polite and very knowledgeable about the company's products, costs, and its range of services. He was able to give us as many discounts as the company would let him (which were quite a few). The final price to fix the things needed to quell my husband, was significantly lower than he thought! Jordan walked around the house, looking at the soffits, checking with a small flex hose camera for the intrusion of "critters" and reinspecting the work done by other companies, which he said had been well done. My husband's concerns were the holes in the diamond shaped screens in the soffits, many having been eaten through by squirrels and now inhabited by mud daubers, the gutters- constantly clogged-, and soffits themselves, which always needed painting. Jordan also checked for water in the other wood portions of our Norwegian brick home. Having had almost everything in our "speck" home redone with new windows, roof, solar attic vents, solar water heater, insulation, kitchen and bathrooms remodeled, there wasn't much we needed, or so I thought! Jordan was so polite and inventive when it came to discounts, we didn't even suffer from sticker shock! Of course it will take some time to pull permits and get the project completed and I'll try to make my review more succinct and not a tome, as my husband says! Thank you Jordan and Paramount! (Now, Paramount, you have to keep your rating with us, as high as Jordan's was!!) Less

David Spann is hard worker. Paramount must be a quality company if he is there!

David Spann advice to use Paramount Builders for our roof was great. Fast, affordable and really good service.

David Spann showed my father why my room is so hot. His boss is coming Saturday to give an estimate to stop it. Thank you for sending David out! Can’t wait to have a cool room!

David Spann was very informative on how I could fix my rotting wood siding. Can’t wait to get my estimate Friday.

David was informative about my window problem, got a very good price to replace my old windows. Thank you!

This guy really got my attention on this product by knowing a little about it

My husband worked for over 5 years in the window industry and we were surprised of how knowledgeable Broom was about windows. He was so polite and professional. We were drawn to his energy; it was contagious that we more of it so we set the appt.

This company is fantastic and helped set up my new gutters! Thank you so much Broom!

Sherman Cooley was very professional and well spoken.

Sherman Cooley was a very well spoken young man and explained everything thoroughly.

Sherman was very knowledgeable, professional, and extremely friendly. He was able to answer all my questions and made sure that I had a good understanding before moving on. I trust that he gave me the best deal and I will definitely be giving him a call the next time I have construction needs.

Sherman, in the Jacksonville office, did a great job pitching me for an appointment.

Donna was very professional and informational. She explained in detail the process. And made it easy to set up and appointment.

Clancy is very professional and extremely helpful!! Definitely recommend him!

Donna was great. Very nice.

(Translated by Google) When I say that the guy in a bright orange shirt talking to my neighbor wanted to know what I was doing, but I don't understand English very well and was nervous about talking to him when he approached me and my wife on the porch. When Juan realized that my wife spoke English, but I did not. He made an additional effort to explain everything in English and Spanish all point... More

(Translated by Google) When I say that the guy in a bright orange shirt talking to my neighbor wanted to know what I was doing, but I don't understand English very well and was nervous about talking to him when he approached me and my wife on the porch. When Juan realized that my wife spoke English, but I did not. He made an additional effort to explain everything in English and Spanish all points. We are definitely considering improving because of Juan (Original) cuando digo que el tipo con una camisa naranja brillante hablando con mi vecino quería saber lo que estaba haciendo, pero no entiendo inglés muy bien y estaba nervioso por hablar con él cuando se acercó a mí y a mi esposa en el porche. Cuando Juan se dio cuenta de que mi esposa hablaba inglés, pero yo no. Hizo un esfuerzo adicional para explicar todo en inglés y español todos los puntos. Definitivamente estamos considerando mejorar debido a Juan Less

The only reason I give 4 stars is because the marketer I spoke with Juan refused to drink a beer with me. I guess he was not just great with being patient with my questions but he is a man of principle

I was very impressed with Juan, when he arrived at my door he made me feel very comfortable and he explained exactly what i needed to know so i could book an appointment for a Free 10-point Energy Efficient Inspection. I say Give Juan a 10 and a Raise!

Juan Poole Did an Excellent job telling me all I needed to know to make an educated decision on my windows and siding. I was very excited to learn the new options available thanks to Juan .

Amanda is very sweet and professional. A true asset to her company.

Donna is a rising star on the team.

Sherman Cooley did an excellent job explaining everything to my husband and I. We will definitely be using your services.

Sherman Cooley was very polite and detailed with the information he provided. It was a pleasure hearing what he had to say!

David says that Paramount Builders works for everyone!

Awesome group very organized and polite and true to there word !!

For starters we are very easy people to get along with and very laid back. That being said there has been quite a bit of frustration through this siding process, some things here and there are understandable and I get that no one is perfect and things dont always go as planned. But the lack of communication and the unfulfilled agreements were upsetting. Starting from the beginning we were under ... More

For starters we are very easy people to get along with and very laid back. That being said there has been quite a bit of frustration through this siding process, some things here and there are understandable and I get that no one is perfect and things dont always go as planned. But the lack of communication and the unfulfilled agreements were upsetting. Starting from the beginning we were under the impression that we were getting our windows trimmed but found out later that it was not apart of the contract, we were also told it would be 3 to 4 weeks until the start of the installation that ended up being 7.5 weeks. When the siding was finally dropped off on July 16th no one thought to ask me if it would be ok to block my vehicle in the garage with pallets of material, leading to me not be able to use it until July 26th when they finally picked up the unused siding and moved the trash out of the way, but still left it in our yard. This is after we were originally told by Ryan that they would come by with a magnet on July 22nd to pick up nails/screws and the rest of the trash (which they never did) There was also a sloppy job done around an outlet on the back porch which my husband addressed and was told it would be fixed, however it never was and he ended up fixing it himself. Now we're at this point where we were told once again that the trash would be picked up (today) and that, also did not happen until the next evening. We were also told that we were in the "showcase" deal and that we could possibly get our soffits done for free, I've tried to follow up on this and have gotten no response. Another thing I was told is that we would get reimbursed for material that was not used and there was some paperwork to do for that but again we are left in the dark on that matter too. I signed off on the paperwork upon the completion of the job and included nice responses but I honestly regret not answering them they way I really felt. Coming into this we had no issues and were confident with the company we chose to do our siding, and dont get me wrong other than the mess up mentioned earlier we are generally happy with the final product when it comes to the siding, but this experience and trying to work with Paramount has been a headache. There has been little to no clarity throughout this entire process. Less

This company employs solicitors who are rude and obnoxious. They solicit in areas clearly marked "no solicitation". If the remaining staff is as rude and dismissive as the sales person I had the displeasure of meeting today, I would never do business with them or any affiliate. This person was condescending and began promoting religious propaganda when I declined to discuss any of the company's ... More

This company employs solicitors who are rude and obnoxious. They solicit in areas clearly marked "no solicitation". If the remaining staff is as rude and dismissive as the sales person I had the displeasure of meeting today, I would never do business with them or any affiliate. This person was condescending and began promoting religious propaganda when I declined to discuss any of the company's services. I suggest providing customer service training to any persons you employ that represent this company. Less

Just had my windows replaced amd they look Fantastic!! Joey Richard installed them He was Polite Professional and Friendly!! Left my house clean and looking Great!! Shawn came out and I enjoyed meeting him also Overall Would and will recommend Paramount Builders!!!

Absolutley terrible . We had no problems in The beginning . Was easy when they took our money . Now that we are waiting for the final inspections ( 4 months later ) we NOW have to wait for them to make finalize it through the county ? They gave us their sob story about the woman who was in charge and was fired . Yet Sean assured us he would help us. Needless to say , windows still aren't complet... More

Absolutley terrible . We had no problems in The beginning . Was easy when they took our money . Now that we are waiting for the final inspections ( 4 months later ) we NOW have to wait for them to make finalize it through the county ? They gave us their sob story about the woman who was in charge and was fired . Yet Sean assured us he would help us. Needless to say , windows still aren't complete or finalized . Do not waste your time or your money on a company who does not care enough to reach out to you . We have to constantly call get appointments for this to be DONE , yet they keep getting cancelled because of their part . PLEASE use a different company ! This should have been done a very long time ago . Less

It was a great experience from the rep who scheduled the initial appointment, to the salesman and his beautiful products, all the way to the end of installation. Thank you Paramount Jax!

Very courteous from the rep at the door to the sales manager! Loved the products they showed us.

Honest and reliable company! Great products.