based on 312 reviews
I would recommend JKR, but only if you are ok with 3 caveats. 1. Do your homework on Window efficiency ratings, and your gas/ electric/ and federal rebate/ tax requirements. Energy efficient stats matter. The u-factor for most rebates/ tax credits need to be .27 or less. Our windows are pretty much all .28, so we don't qualify for squat. If I had known the windows I were buying wouldn't quali... More
I would recommend JKR, but only if you are ok with 3 caveats. 1. Do your homework on Window efficiency ratings, and your gas/ electric/ and federal rebate/ tax requirements. Energy efficient stats matter. The u-factor for most rebates/ tax credits need to be .27 or less. Our windows are pretty much all .28, so we don't qualify for squat. If I had known the windows I were buying wouldn't qualify for any rebates, I probably would have still gotten them, but I would have preferred if I had educated myself better before buying. 2. Check each window for defects before they install it. One window has a big blemish on the inside of the glass, they didn't catch it on installation, but we did within hours after they left. They have lifetime warranties though, right? 3. Warranty/ Customer Service isn't quite how they sold it: It has been 5 months since we had the person come out to check window with the big blemish/ splotch. Haven't heard from them once. Called at month 4, and talked to a lady who was really snarky on the phone. She told me that it has been ordered and didn't seem to care that it had been 5 months. They originally built my 13 windows in 6 weeks when they wanted my money... I don't know if we will ever get it replaced. If my window was broken, would I have to cover it with plywood for 5+ months? I'm afraid that the warranty might not be at all like the sales pitch. Less
Great service, fast, reliable The crew was Jeremy's Crew that installed the windows
Their salesmen do not respect no soliciting signs.
Damen & Dylan did a great job. They were quick, professional and friendly. We'll use them again.
I ordered windows in October and was told that they would arrive by December or January. They arrived in November. I had them installed the next week. I was told they would have three crews to install them. The heads of the three crew were Josh, Jeremy and Ryan. We needed that many crews because we were getting 32 windows. They arrived the time and date that we were given. They immediately w... More
I ordered windows in October and was told that they would arrive by December or January. They arrived in November. I had them installed the next week. I was told they would have three crews to install them. The heads of the three crew were Josh, Jeremy and Ryan. We needed that many crews because we were getting 32 windows. They arrived the time and date that we were given. They immediately went to work and did a wonderful job. They measured first to make sure they had the right windows which they did. After the install they did a great job of cleaning up and you would never know they just replaced all of my windows. The crews went right to work and were finished in about 5 hours. The windows are beautiful. It has made such a different in our house. The house is warmer and the outside noise is almost non existent. After the install they explained everything I needed to know about the windows and told me if I had any questions to call them. I did call them a couple of days later and they answered my question right away. When I got the quote there was no pressure to order their windows. I loved my whole experience. I also like that they are a local complany who stand behind their product. I can't say enough good things about the whole experience. Less
We ordered windows for the entire house in September of 2021. The install finally took place in February of 2022 with the exception of a cracked window. Because of the supply chain problems, it took a while for them to finally get back to us. Twice we were told that our window was in the warehouse, only to find out it went missing again. The communication with this company is very poor. It is now... More
We ordered windows for the entire house in September of 2021. The install finally took place in February of 2022 with the exception of a cracked window. Because of the supply chain problems, it took a while for them to finally get back to us. Twice we were told that our window was in the warehouse, only to find out it went missing again. The communication with this company is very poor. It is now December of 2022. My husband took a Friday off because, once again, they told us that the window was in. The work crew came … get ready…. WITHOUT THE WINDOW! They can’t find it in the warehouse once again! Not happy. Less
These are expensive windows, no doubt. But you get what you pay for, they are AMAZING. I had my entire main floor done, 10 windows and a sliding back door. The installers had it all done in one day, and they are hard workers. I plan on calling them again for the basement next.
Just finished our project. Now, it did take a very long time to get the windows and sliding door produced by their supplier, but I just chalk it up to the crazy year of 2021 with the lockdowns and labor shortages. The team was easy to contact and we received updates when we wanted them. I feel the support we received was really good. There were a number of hiccups along the way, but when I calle... More
Just finished our project. Now, it did take a very long time to get the windows and sliding door produced by their supplier, but I just chalk it up to the crazy year of 2021 with the lockdowns and labor shortages. The team was easy to contact and we received updates when we wanted them. I feel the support we received was really good. There were a number of hiccups along the way, but when I called in to customer support, those issues were always resolved and we were well taken care of. Shoutout to Cody, Rae, and Justin. Happy with the overall experience and happy that, now that it's all buttoned up, I can enjoy my new door and windows. *(Re-posted this today from my old work account) Less
I recently purchased windows for 1/2 of house as that was all we could afford for now. We asked for windows with grid pattern that matched the rest of the house. What we got was a totally different grid pattern. I have called to try and resolve this issue and no one will call me back or answer my questions. I was told they "ordered" the correct window but clearly I am now left with expensive w... More
I recently purchased windows for 1/2 of house as that was all we could afford for now. We asked for windows with grid pattern that matched the rest of the house. What we got was a totally different grid pattern. I have called to try and resolve this issue and no one will call me back or answer my questions. I was told they "ordered" the correct window but clearly I am now left with expensive windows that don't match the rest of the house. I purchased due to claims of excellent customer service and have not experienced this at all. Would not recommend. Less
Not typical of me to leave bad reviews but I am SUPER disappointed in the customer service of this company. They were our installers for our new windows in August. Our windows look wonderful, but that isn’t the issue. Their install team left our newly painted walls (had them painted 6months prior) scratched from tool belts, stained from gloss/sealer, previous paint from under the old window showi... More
Not typical of me to leave bad reviews but I am SUPER disappointed in the customer service of this company. They were our installers for our new windows in August. Our windows look wonderful, but that isn’t the issue. Their install team left our newly painted walls (had them painted 6months prior) scratched from tool belts, stained from gloss/sealer, previous paint from under the old window showing, and our bedroom set furniture absolutely ruined from paint lacquer remover they left sitting and leaking on our dresser. Our dresser was in perfect condition and was a wedding present and now it is ruined. We told them the day of, wrote it on the exit notes, and even showed the head installer. We sent pictures and followed up the following week after install. They said they would reach out and never did. After multiple attempts with the company to fix this, they would take weeks between communication. We even had a scheduled appointment for them to come out and look at the damage, they no-showed and never called. We continue to reach out every couple weeks and we are ignored or just no action is taken. We are ready to send them a bill of damages and for a new bedroom set we now have to buy. Absolutely unacceptable business behavior after they left our home damages after THEIR install mistakes. We have been patient and considerate for 4 months and they have not fixed their mistakes. Less
We absolutely loved our experience with JKR windows from start to finish. The install was easy and professional and we could not be happier with our windows.
What a difference good windows make! We love the results, both in appearance and function. Our installers were fantastic, professional and friendly. I felt that they cared about doing their best work for me. Thanks Jayden and Rylan!
Excellent quality, price and service!
Jessyka and Rylan and their crews did a great job on my window replacement. Very professional, courteous, and a great job on install and cleanup. Thank you
Poor install. Poor product. Not good. Had JKR replace all the windows in our home 2 years ago. Previous windows were 30+ years old so the bar was low to begin with. Initial install was a disaster. Caulk all over walls, floors and furniture. Mud on carpet and floors upstairs and down. A different 'team' came back to cleanup and finish the install. Window in the kitchen was crooked and and still i... More
Poor install. Poor product. Not good. Had JKR replace all the windows in our home 2 years ago. Previous windows were 30+ years old so the bar was low to begin with. Initial install was a disaster. Caulk all over walls, floors and furniture. Mud on carpet and floors upstairs and down. A different 'team' came back to cleanup and finish the install. Window in the kitchen was crooked and and still is. I was told it couldn't be fixed. Things were cleaned and while disappointed, we moved on. Recently been re-caulking the windows as the seams have opened up and just discovered that around many of the windows, no insulation or foam was added and the only barrier to the outside air is the caulk bead. About half of the windows have also begun to warp and paint easily peels/rubs off. Will not use JKR again and do not recommend. Less
The staff is friendly, informative, and efficient and the windows are absolutely beautiful! Overall a great experience!
Riley G is the best! Very helpful for everything we needed :)
We love our new windows! We bought a 40-year-old home with original windows and are so excited about the improvement now that they’ve all been replaced. No more drafts and high utility bills! Jeremy, Jessyka, and James were all very professional, clean, and courteous and a true pleasure to work with. Thanks, JKR!
Amazing Tyler and crew done great job love my windows
Tyler and his crew were great! They did great work and were really friendly!
We are absolutely THRILLED with our windows from JKR! We live in a home that was built in 1920, with an addition that was added several decades later. Our house's energy circulation was inefficient before, and we were paying hugs amounts on our heating bill every winter. Since we got about half of our windows replaced by JKR, those areas of the house have been noticeably more comfortable during A... More
We are absolutely THRILLED with our windows from JKR! We live in a home that was built in 1920, with an addition that was added several decades later. Our house's energy circulation was inefficient before, and we were paying hugs amounts on our heating bill every winter. Since we got about half of our windows replaced by JKR, those areas of the house have been noticeably more comfortable during ALL seasons, and we love that we actually have windows that can be easily opened and cleaned now, as well as locked at a few inches open so that we can leave them cracked open a bit at night. The team at JKR was fantastic to work with, and they were professional, quick, and highly efficient. We needed some trim work done afterwards to clean up the outer appearance, and the worker who did the trim went the extra mile to blend it seamlessly into the existing moulding so that we won't even really need to do any painting or anything! I highly recommend JKR Windows, and we're already saving up our money to get the rest of our windows replaced by them. Less
I love my new windows!!! JKR is just the best. We set the appointment, Jared told us what JKR had to offer, no stress and no harassment, we ordered, our windows came in sooner than expected and Jessyca and Ryland came in with their crews and installed them with professionalism and courtesy! We are very happy!!
These guys are awesome and will recommend to everyone looking for windows! The crew came and knocked out 20 windows got everything sealed, cleaned all in less than a day. Jessica and Rylans install crew was quick and efficient. Kept me updated throughout the day!
Tyler and his crew were awesome. They did a great job and the windows have made a huge difference.
Josh and Jessica’s crews were awesome. So quick, clean, efficient and friendly. We really LOVE our new windows.
Tyler and his crew were awesome!! I love my windows! They were so professional and worked fast!
My husband and I just had our 45 year old windows replaced. We were very excited when Adam, the salesman was able to custom order to our specifications which is something that most window replacement places in the past told us was not feasible. The install team, Josh, Jason, Jessyka and another nice young man came to install. They were very efficient, respectful, answered all of our questions,... More
My husband and I just had our 45 year old windows replaced. We were very excited when Adam, the salesman was able to custom order to our specifications which is something that most window replacement places in the past told us was not feasible. The install team, Josh, Jason, Jessyka and another nice young man came to install. They were very efficient, respectful, answered all of our questions, didn't mind that we were in their way and hanging over their shoulders most of the day. Our new windows are so refreshing! We are no longer looking through opaque, dirty windows. Thanks JKR!! Less
Claire, Tyler, and Todd were all so friendly and very efficient!! The windows look fantastic and blend seamlessly! :) They were there right on time and were finished in a couple hours!
Made an appointment for pricing window replacement. Jared was our 'window guy'.. His presentation was both interesting and informative. Was quite patient, and well prepared to answer all of our questions. Was quite personable, and we never felt any pressure to purchase anything. Would recommend JKR Windows without hesitation.
Tyler and his crew were great, quick and efficient. We are thoroughly pleased with our windows and their installation.
First time customer with this company, I had a great experience speaking with Grace at Jkr windows. She was very kind and knowledgeable about her product. She was quick to help and reassure all of my questions and concerns. Look forward to working with this company in the future!
We have been happy with our windows that JKR installed. The installers were friendly, careful, cleaned up after themselves. They did a good job. We have noticed a decrease in outside sounds. Our electricity bill has come down by almost ⅓. I'm interested to see the effect on our gas bill this winter. We noticed that the sun's light coming through the windows has less heat inside the house. The w... More
We have been happy with our windows that JKR installed. The installers were friendly, careful, cleaned up after themselves. They did a good job. We have noticed a decrease in outside sounds. Our electricity bill has come down by almost ⅓. I'm interested to see the effect on our gas bill this winter. We noticed that the sun's light coming through the windows has less heat inside the house. The windows that open left and right can be tricky to get all the way shut for our children, but a representative showed us how to get the windows to shut and properly seal and that hasn't been a problem. My favorite part is how easy it is to wash the outside windows from the inside now. The downside, it took 8 months from when we paid half down until they were installed. One window immediately cracked (manufacturing issue) and someone was out within 5 days to look at it. It took another 2 months for the new glass to come in and the install to happen. There was some stucco damage that happened in the install and JKR has a company that they work with to make those repairs. I heard from their representative 4 months after the original install; hopefully that repair will happen soon. That said, they have always come through for us, they have been pleasant to work with. Less
Tyler, Claire and Todd were awesome with the installation of our windows. The crew was friendly and professional. Edited: Noticed one window in front of our house has a blemish. Contacted JKR and someone came out to look and took a picture and said it would be replaced. We have not heard anything back from the company regarding a new window replacement and it’s been 4 months now.
I have to give this rating because I did not get what I paid for. The window construction is nice and the installation crew outstanding. My problem is with the energy rating. We live in Northern Utah. However the energy rating is for the lower 48 states. I questioned this and was told I should just be thankful that they installed the windows. Later they tried to make it sound like somebody just p... More
I have to give this rating because I did not get what I paid for. The window construction is nice and the installation crew outstanding. My problem is with the energy rating. We live in Northern Utah. However the energy rating is for the lower 48 states. I questioned this and was told I should just be thankful that they installed the windows. Later they tried to make it sound like somebody just puts the stickers on. Less
Tyler and his crew were great. They came in time and did it all very quickly. Awesome windows as well.
Tyler and his crew did a great job with the installation of our windows. They were efficient and easy to work with. The windows are beautiful and made an instant change! Thank you so much!
Tyler and his crew were great to work with!! Made it not awkward having strangers in my house 🥰
The windows are fine. But as far as the install it was awful, caulk all over the stucco, everything looks like a mess, some of the weather stripping looks like it was old and broken garbage they found in there trailer. Everyone that comes over and looks at the windows are just kinda quiet until I say ya the install wasn’t the best, then they say oh I didn’t want to say anything, but they didn’t... More
The windows are fine. But as far as the install it was awful, caulk all over the stucco, everything looks like a mess, some of the weather stripping looks like it was old and broken garbage they found in there trailer. Everyone that comes over and looks at the windows are just kinda quiet until I say ya the install wasn’t the best, then they say oh I didn’t want to say anything, but they didn’t do a very good job! JKR came over multiple times agreed it was a poor job and promised to fix them. A year year later 2 windows are fixed, and I haven’t heard from them since. I waited this long to review to see if they would make it right. Spending that much money for a professional job I’m very disappointed. Less
Tyler and his crew did an awesome job. The windows look great. They were very courteous in all they did. Thanks!!
Tyler and his crew were fabulous! Windows look amazing and everyone was so kind and professional!! Thanks Tyler and crew!
Tyler and his crew great, we love our windows!
Tyler and his crew were awesome. Love the windows.
Tyler and his crew were awesome. The windows changed our life. JKR is the way to go.
Tyler and his crew were Great. We love our windows and can definitely tell a major difference.
Tyler and his crew were awesome! Love the windows!
Tyler and his crew were great! Installation was fast and done well. Job well done.
Tyler and crew were amazing!!! Would love to have them back anytime!!
Tyler, Jayden, and crew were awesome.
Tyler and his crew were amazing!! Very friendly, easy to talk with and work with. Installation went quickly and they cleaned up after everything was done. It looks amazing!!
Tyler and his crew were amazing! They were professional to me and to each other (they were like a little family which was sweet and it was great to see how well they interacted with each other). They were so friendly and made me feel comfortable as they were working and I’m a very shy and introverted person. They really made sure all the windows were installed correctly and made sure everything... More
Tyler and his crew were amazing! They were professional to me and to each other (they were like a little family which was sweet and it was great to see how well they interacted with each other). They were so friendly and made me feel comfortable as they were working and I’m a very shy and introverted person. They really made sure all the windows were installed correctly and made sure everything was all cleaned up afterwards. They are amazing and I would definitely recommend them to anyone! Less
Tyler and his crew were awesome did a epic job and very clean
Tyler and his crew are amazing! They did a great job quickly and professionally! Would recommend JKR to anyone that needs new windows.
Tyler and crew were awesome did amazing job!
Tyler and his crew were incredible. They made the installation process awesome for us. They all worked extremely hard, were very mindful and respectful of our home and beyond professional. They took the time to show us the features on our windows, gave us tips and tricks and did so with a great attitude. We are very happy! Thank you Tyler, Claire and Todd.
NO MORE MOLD! I have always had mold in my windows It will not be a problem any more, no fog or ice to deal with. It is nice not to have to worry about being allergic to my home. Where is the summer heat? When it is 90 degrees out side, my house is 70 degrees. In the evening it warms up a bit, but a small one room air conditioner, a couple of hours cools the whole house down to comfortable... More
NO MORE MOLD! I have always had mold in my windows It will not be a problem any more, no fog or ice to deal with. It is nice not to have to worry about being allergic to my home. Where is the summer heat? When it is 90 degrees out side, my house is 70 degrees. In the evening it warms up a bit, but a small one room air conditioner, a couple of hours cools the whole house down to comfortable. Took our electric bill way down. No glare coming from the outside to the inside. Very nice when my migraines hit, I can keep my eyes open and there is no need to go to a dark room. The windows work exactly as they said the would, no problems with installation, workers were professional and so nice to work with. We even watched them work and asked questions! Thank you, to every one that worked with us to purchase and install our 10 windows. Your people made us feel like family. Your window quality is excellent and I would pay any price for them, without complaint. They will pay for their self in no time. Less
Jake came and gave us the bid and he was awesome! Super nice, laid back and cool guy! His presentation was really really good compared to the other bids we got. Answered all the questions I had, even after giving us a bid. Really great customer service!. They quickly got all of our windows measured and put in the order. They gave us a 5 month lead time to get them installed so we were looking at ... More
Jake came and gave us the bid and he was awesome! Super nice, laid back and cool guy! His presentation was really really good compared to the other bids we got. Answered all the questions I had, even after giving us a bid. Really great customer service!. They quickly got all of our windows measured and put in the order. They gave us a 5 month lead time to get them installed so we were looking at September, we got them yesterday at the end of June! The windows are so nice and high quality and the reviews on the window brand is very good! Tyler and his crew installed them and got it done very quickly. They look amazing and I would HIGHLY recommend this company to anyone and everyone. Thank you so much! We LOVE them! Less
Tyler and his crew were great, very professional and the install was extremely clean during and after. The new windows look 100 times better than the old ones. Thanks!
Rylan and his crew came and replaced all our windows yesterday. 12 in total and they did a wonderful job. I was nervous about cleaning up after them but they did a great job. Rylan made sure his crew cleaned up inside and outside the house before leaving. It did take a long time for the windows to be made and shipped off. I was the one who had to call to get an appointment set up. I received an e... More
Rylan and his crew came and replaced all our windows yesterday. 12 in total and they did a wonderful job. I was nervous about cleaning up after them but they did a great job. Rylan made sure his crew cleaned up inside and outside the house before leaving. It did take a long time for the windows to be made and shipped off. I was the one who had to call to get an appointment set up. I received an email saying I would be contacted in 3-5 business days and it never happened. I called at about 7 or 8 business days and then got a call back setting up the appointment. I also noticed after they left some broken glass had fallen from their trailer and into the street. Not a huge deal but could have been. The quality of product is unmatched. Absolutely love the windows and the warranty that comes with them. I feel very confident with the choice I made going with this company for my window replacement. Less
Jeremy's crew is competent, professional, prompt. The crew consists of Jessyka,, Josh, Kellan, kevin, Jeremy, James. All a good crew and vibe
Josh LeBaron through and through! Second photo has the new windows on top and the old ones on the bottom. Total transformation. I’m seriously amazed. Me and my boyfriend loved Josh and his crew. Wouldn’t recommend anyone else, I got Josh’s information so for the next install it can go just as smooth.
Jeremy, James, and Jessyka were on time, extremely professional, and courteous. They cleaned everything up when they were done. The windows look great and we are very happy with how the whole process has been.
The crew has been professional and polite, through our entire process. Jessika, James and Jeremy were awesome installers. We have an old house and it wasn't easy but they also saved our antique moulding! Our sales associate was wonderful from the get go as well. This is a great team who truly strive for excellence.
We bought windows from JKR and it was a great experience. From the initial inquiry to installation the process was very friendly and we got exactly what we were promised when we ordered the windows. It took a little longer to get the windows than we expected but the whole supply chain is wacky right now (but they kept us in the loop and let us know that it would take a little longer than expected... More
We bought windows from JKR and it was a great experience. From the initial inquiry to installation the process was very friendly and we got exactly what we were promised when we ordered the windows. It took a little longer to get the windows than we expected but the whole supply chain is wacky right now (but they kept us in the loop and let us know that it would take a little longer than expected). I would definitely recommend JKR to anyone looking to buy windows because they sell a great product. Less
Tyler’s crew did an amazing job on our windows, our upstairs bedrooms where unlivable in the summer due to the heat. Now they are the coolest rooms in the house. Would give 10/5 if possible. Highly recommend.
Jeremy and his crew were amazing! They went above and beyond our expectations.. The team showed up when scheduled, answered all questions we had, worked fast and hard. Made sure we understood how the windows functioned and cleaned up after. The process from start to finish was so easy!! Everyone was very respectful and friendly.. even to our noisy dogs... Love our new windows!!! Highly recomme... More
Jeremy and his crew were amazing! They went above and beyond our expectations.. The team showed up when scheduled, answered all questions we had, worked fast and hard. Made sure we understood how the windows functioned and cleaned up after. The process from start to finish was so easy!! Everyone was very respectful and friendly.. even to our noisy dogs... Love our new windows!!! Highly recommended!! Less
Tyler and Claire (Our installation team) were so great! Fast, efficient, friendly, and so patient with my son who just wanted to watch everything they did. 😊 They took the time to explain everything to us, and even helped us fix a small order issue. This whole experience has been great, and we can already feel the difference in our home. The top floor, that is usually so hot, is nice and cool ev... More
Tyler and Claire (Our installation team) were so great! Fast, efficient, friendly, and so patient with my son who just wanted to watch everything they did. 😊 They took the time to explain everything to us, and even helped us fix a small order issue. This whole experience has been great, and we can already feel the difference in our home. The top floor, that is usually so hot, is nice and cool even with them having windows and doors open during installation! Looking forward to seeing the difference in our power bill and being comfortable all year round! Thank you! Less
I just had my windows replaced by JKR. Initially I was very impressed- the sales team and measurement process were professional and seamless. I was told that my windows would be ready in March. By the end of March I had not been given any updates and after several texts and emails, I finally was told it would be another month. I found the lack of communication very frustrating. That said, once th... More
I just had my windows replaced by JKR. Initially I was very impressed- the sales team and measurement process were professional and seamless. I was told that my windows would be ready in March. By the end of March I had not been given any updates and after several texts and emails, I finally was told it would be another month. I found the lack of communication very frustrating. That said, once the windows arrived, JKR was quick to schedule the install and every other interaction was positive. The installation was fast- they were kind, professional, and cleaned up after themselves. They even made a follow up visit to make sure I was satisfied. I love the new windows, they look fantastic! They are high quality, have some great features and you can’t beat the warranty. Overall I would recommend JKR! Less
Tyler and his crew were very good during the entire install, they kept us informed throughout the process I would request his crew for any future work. Thank you for having high quality people working for your company.
We truly love the window replacement that JKR Windows has done for us. The measurement and installation were done in a professional manner. They knew what they were doing and completed the entire installation in one day. We love the lifetime guarantee and the Alside windows are really great. They are easy to open and maintain. We know that they will save energy. Gone are the old windows which lea... More
We truly love the window replacement that JKR Windows has done for us. The measurement and installation were done in a professional manner. They knew what they were doing and completed the entire installation in one day. We love the lifetime guarantee and the Alside windows are really great. They are easy to open and maintain. We know that they will save energy. Gone are the old windows which leaked! The new windows look great and are very energy efficient. You can't go wrong with JKR Windows & Alside. Less
Tyler and his crew replaced my windows. They were on time, efficient, and professional
JKR has some of the best installers we have had a pleasure to have working in our home. Rylan, Jayden, and Joseph were friendly and proactive with spotting our defects that needed to be called into the manufacturer. We had a daunting 15 windows that needed to be installed and they got it all done in a day. Our rating was going to be 3 stars until we met the install crew and talked with Rae. We ha... More
JKR has some of the best installers we have had a pleasure to have working in our home. Rylan, Jayden, and Joseph were friendly and proactive with spotting our defects that needed to be called into the manufacturer. We had a daunting 15 windows that needed to be installed and they got it all done in a day. Our rating was going to be 3 stars until we met the install crew and talked with Rae. We had a long wait like everyone in todays world for our windows. After a frustrated call to Rae about the delays and lack of heads up, she owned it. The fact that anyone takes ownership when things go wrong or a customer is upset because they feel like they are in the dark meant a lot that she heard and confirmed our frustration. I would highly recommend JKR because they are honest with their work and will own the shortcomings while trying to continuously improve. Thanks Rae, Rylan, Jayden, and Joseph. Less
We are very pleased with our experience with JKR windows from the whole team that we had contact with everyone was very professional and helpful through out the entire process. Our windows showed up about 2 months earlier than estimated so it was awesome to get them installed a lot earlier than we thought. James, Jessyka, and Jeremy were the installers and they were so quick and professional they... More
We are very pleased with our experience with JKR windows from the whole team that we had contact with everyone was very professional and helpful through out the entire process. Our windows showed up about 2 months earlier than estimated so it was awesome to get them installed a lot earlier than we thought. James, Jessyka, and Jeremy were the installers and they were so quick and professional they were able to complete all the windows and sliding door in one day and cleaned up after themselves and were very helpful with teaching us how the windows work and answered any of our questions! The windows and sliding door are so much better than our old windows we have already noticed a difference in temperature, noise and they look so much better! We would definitely recommend JKR to anyone, amazing price and experience! Thank you JKR! Less
Cody was awesome. Very good windows quality and price is amazing
JKR did a quality job with our window replacement. We love our new windows! JKR was very communicative and the installation team was efficient and friendly.
We were thoroughly impressed with the presentation we were offered. We had windows that were very old and drafty. Each room seemed to be a different temperature. JKR was so great throughout the process. Although there were manufacturing delays we were always kept updated. The crew was personable and friendly. These windows have made an enormous difference in our home and we look forward to seeing... More
We were thoroughly impressed with the presentation we were offered. We had windows that were very old and drafty. Each room seemed to be a different temperature. JKR was so great throughout the process. Although there were manufacturing delays we were always kept updated. The crew was personable and friendly. These windows have made an enormous difference in our home and we look forward to seeing the energy improvements. Less
We had horrible windows that were original to the house and they let in a lot of air from outside. The service we received from JKR when they replaced all our windows was quick and efficient. They even came back to make sure we were happy with the install and to make sure we knew how to open/close and take care of them properly. Ouellette house looks better and the windows are wonderful and e... More
We had horrible windows that were original to the house and they let in a lot of air from outside. The service we received from JKR when they replaced all our windows was quick and efficient. They even came back to make sure we were happy with the install and to make sure we knew how to open/close and take care of them properly. Ouellette house looks better and the windows are wonderful and easy to open and close with no leaks. Thank you! Less
The windows are awesome....quite and clean looking....install guys where very professional and paid attention to detail. Would recommend these guy's if your needing windows.
We’ve been burned so many times post-covid by contractors, crews, and construction that our expectations for JKR were incredibly low. I laughed when they said they wanted to earn a 5 star rating and told them to prepare for a scathing review when they didn’t deliver what they promised. But alas, I can’t find a single thing to complain about. It’s almost unnerving. Well played, guys.
JKR has been a wonderful company to work with. Logan was very polite and courteous when talking to us about their company and helped us set up a time to talk with Tristan. Tristan was very knowledgeable and carefully explained how JKR windows would benefit us. Tristan took the time to answer all our questions and thoroughly explained how the window installation process would go. JKR was great at ... More
JKR has been a wonderful company to work with. Logan was very polite and courteous when talking to us about their company and helped us set up a time to talk with Tristan. Tristan was very knowledgeable and carefully explained how JKR windows would benefit us. Tristan took the time to answer all our questions and thoroughly explained how the window installation process would go. JKR was great at keeping us informed throughout the process, we knew when the windows had officially been ordered, when production started on them, when they were being shipped, etc. It was really nice to be updated and know that we weren't forgotten. Once our windows had arrived JKR was great at setting up a time for installers to come and letting us know what we needed to prepare for. They were also very patient and considerate when we had to change our installation date. (Due to conflicts on our end) The day of installation went very well, they arrived on time and started working pretty much immediately. Jeremy and Jessica were very polite and explained the process for how the day would go, they were very efficient and fast. Once they were done Jeremy walked through all the windows with me and made sure I had a good understanding of how they functioned. You could immediately see the difference in our home Once the windows were installed, they also looked AMAZING. Cody contacted shortly after our appointment to arrange a follow-up post install appointment. He was on time and was also very knowledgeable about the windows. He made sure all the windows were working correctly, and went over common question he gets, he even took the time to tell us about a rebate that Rocky Mountain was offering. We had one window where the lock was being a little weird and he immediately went in and fixed it. We have been very impressed with JKR and feel that they have gone above and beyond throughout every step of the process. We highly recommend them. Less
TL;DR: Easy to work with. Quality windows. We had been considering replacement windows for our 20 year old home. JKR Windows contacted us at the right time as we were in the process of refinancing our home, and we could bring the window cost into the refinance. November 2021 - The sales agent wasn't pushy and we were able to replace every window in our home (23) for a price within our budget. ... More
TL;DR: Easy to work with. Quality windows. We had been considering replacement windows for our 20 year old home. JKR Windows contacted us at the right time as we were in the process of refinancing our home, and we could bring the window cost into the refinance. November 2021 - The sales agent wasn't pushy and we were able to replace every window in our home (23) for a price within our budget. They let us know due to supply chain disruptions it wouldn't be until February or March 2022 that our windows would arrive and be installed. Their estimate was pretty close. The installation crews were friendly and professional. They completed their work (including a demolition to make three windows into one) within the day. They arrived in their arrival time, 9:30a, and finally left around 7:30p. There was some damage to the stucco and drywall, which they will come back and fix (Update when it happens, assuming I remember). There was a broken window frame as well, which they ordered a replacement as soon as it was discovered. The windows are a much better quality than what we had on the house. Once summer hits, it will be easier to feel the difference with the windows (Update if I remember). We do like the limited lifetime & transferable warranty. I dropped one star because I had to reach out once the windows should have been delivered to the warehouse as I wasn't notified. They were in the warehouse but it was never recorded. Not a big deal, but internal workings could possibly be smoothed out. Less
We recently had out windows and sliding glass door replaced with JKR. We were so pleased with the overall experience. They were efficient, professional, clean and kind. We LOVE our windows and door!
Window replacement was something that I knew I had to do when we purchased our home 3 years ago. JKR came by our home and showed us what they offered and what the best solutions were. The sales and marketing team was professional and courteous as they went through the options. Once, we had determined exactly what we were looking for they built the package and went through all pricing and payment ... More
Window replacement was something that I knew I had to do when we purchased our home 3 years ago. JKR came by our home and showed us what they offered and what the best solutions were. The sales and marketing team was professional and courteous as they went through the options. Once, we had determined exactly what we were looking for they built the package and went through all pricing and payment options. Windows and doors are not a cheap venture, but I found that JKR was far more competitively priced and offered better solutions that other companies with big advertising campaigns. The 12 windows and one sliding door we had replaced took roughly about 3 1/2 months to arrive. Supply chain shortages were the main culprit. The JKR team kept us totally updated on the status and the timeframes in which windows were being constructed and delivered. Once, all windows were constructed they set up a good time for install and worked with my schedule to ensure the windows and door could be taken care of. I had concerns with doing this in the middle of a Utah winter, but the install team was on point and got the entire install done in a single day, in about 10 hours. My overall experience was great with the team at JKR. My only suggestion for them is to do a preinstall visit, so they aware of any tricky install areas and that they are familiar with the house prior to arrival. I highly recommend the team and hope other will take advantage of the great products and prices they offer. Less
Be honest and straight forward with sales presentation. Prices seem higher than most. Forget the gimmick of special promotion giving 50% off if I put their sign in my yard, etc.
I was originally contacted by a JKR representative while working in my yard. I'm not normally amenable to such sales calls, but the rep. was courteous and respectful, and since I had been shopping for new windows, I decided to make an appointment to hear about their product. The rep. who made the presentation was on time, straightforward, courteous, and answered all my questions without any sa... More
I was originally contacted by a JKR representative while working in my yard. I'm not normally amenable to such sales calls, but the rep. was courteous and respectful, and since I had been shopping for new windows, I decided to make an appointment to hear about their product. The rep. who made the presentation was on time, straightforward, courteous, and answered all my questions without any sales hyperbole. His proposal was within the price range I expected from my previous shopping, so I agreed to the deal. The windows were delivered on schedule (they were promised for February and arrived Feb. 28th, so close enough.) The installers arrived on time, and the crew went right to work. It was clear they had a system down, because they worked very efficiently and got the job basically finished in one day. (12 windows and a sliding door.) There were 2 windows and a screen door misplaced in storage, but they were found and an installer arrived a few days later and installed them. All the work was neatly done, and the crew cleaned up after themselves. It's always unnerving to have contractors in your home, taking things apart, and tearing things out. This was no different, but the JKR crew worked efficiently, and was very good at handling complicated fit issues as they came up (there are going to be issues when retrofitting windows into a 42-year old home.) Our old windows were in very poor condition, and when the new ones were in place, we could immediately tell the difference in the way they blocked the heat on the south facing side of the house. The temperatures overall in our house are much more even as a result. I give JKR Windows, their product, and their crews my full recommendation to anyone looking for replacement windows. I am happy with my experience doing business with them. Less
Very beautiful windows. Came from builder grade, and it helped regulate the temperature in our house. Love all the features of these windows. They came and installed 17 windows in under 4 hours. It was an amazing experience. Highly recommend!!!
Excellent installers and great follow up. So happy with our new windows and sliding door!
Great experience with JKR Windows! This is the first time I've let anyone come in to give quotes, I always send them away. SO glad I didn't with these guys. VERY thorough. I put them through the ringer (part of my normal day job) and they had an answer for EVERY single question or concern. They were very communicative through the delays due to covid. When the installers came they were SO ... More
Great experience with JKR Windows! This is the first time I've let anyone come in to give quotes, I always send them away. SO glad I didn't with these guys. VERY thorough. I put them through the ringer (part of my normal day job) and they had an answer for EVERY single question or concern. They were very communicative through the delays due to covid. When the installers came they were SO kind, professional, and perfectly fine with our pups being around. Answered our questions through the install and explained as they went. They were fast! We had 8 windows. Then they come a week later to do a check up and remind you these are LIFE warranteed! Sure feels nice. Go through more questions and answers and then an email follow up to let you know that even though the windows are in, they're still here for us when we need. Thanks JKR Windows!!!! Less
One would think windows would be a poor idea when you can get PV to save on energy, but the thing with windows, at least with JKR Windows, they are guaranteed for life while your PV is good for 25 years. The home feels instantly different. Our home is a two story on the mountain side so the cold can get bad and when you walk from one level to the other, the difference before the windows was immed... More
One would think windows would be a poor idea when you can get PV to save on energy, but the thing with windows, at least with JKR Windows, they are guaranteed for life while your PV is good for 25 years. The home feels instantly different. Our home is a two story on the mountain side so the cold can get bad and when you walk from one level to the other, the difference before the windows was immediate as it felt like a change of at least 5~10 degrees. The home temperature is now uniform, and the furnace turns on fewer times than before as its not trying tonwarm the house as much. Windows that did not open before due to lack of function, now open and windows that lacked privacy now have it where needed. Windows come slightly tinted to reduce the amount of light that enters preserving whatever you have in direct sunlight from bleaching over time. Can't say this enough, but if you want to make an immediate change to how your home feels, get new windows from these guys! Less
We love our new windows and 9 ft door JKR installed in our home. These windows are very nice and the curb appeal is amazing. Thanks!
They were extremely friendly and nice to my dogs see I have 6 dogs and they were very friendly with them, they were professional and even showed early a wonderful experience and the windows are amazing keeping the heat in and making sure on the warmer day the house doesn't get to hot and instalation took all of 4ish hours and I have 9 windows
We have enjoyed the new windows, especially with the colder weather. The windows also reduce the neighborhood noise. The installation was great and all questions and follow up were complete.
JKR windows what an amazing company to work with. Worked with them 8 m enjoyed every moment of it . I couldn’t make the drive any longer . #bde #teamplayer
Overall service was incredible! From the very beginning, James was polite and informative when asking to set a meeting. Jacob (provided the quote) was friendly, genuine and very informative. You can tell that this is a passion for him! The coordinator and Office manager Rae provided many many updates throughout the ordering and shipping process (although delayed due to supply chain issues, at no ... More
Overall service was incredible! From the very beginning, James was polite and informative when asking to set a meeting. Jacob (provided the quote) was friendly, genuine and very informative. You can tell that this is a passion for him! The coordinator and Office manager Rae provided many many updates throughout the ordering and shipping process (although delayed due to supply chain issues, at no fault of JKR Windows) She was so kind and sweet! And provided us updates and check-ins as often as we wished. As soon as the windows arrived she contacted for a prompt and quick delivery and install! On install day - Tyler, Justin and Claire were amazing! We couldn't have asked for a better install crew! They installed, kept their spaces clean and answered ANY question we had. Last but certainly not least, Cody came for a check in and training on all the details and features of the windows. He was so informative, kind and helpful! And that is just the incredible staff and crew!!!! The windows! They are immaculate! They look incredible! Have so many features! And are a huge upgrade from the new home build standard windows! 5 stars!! Only issue we ever encountered was the delay in build and shipping (although some customers had a much longer time than we did). And this had nothing to do with JKR Windows service, this is merely a supply chain issue due to the economy at this time. We highly recommend this company and have referred them to many of our friends and family!!! Less
These guys and gals were extremely helpful, knowledgeable, and professional. They were very responsive and friendly. I highly recommend to anyone looking for new windows.
Terrible driving on I-15 North bound. They were tailgating me at 10 ft going 80 Mph in a 75 Mph zone. Nothing it's worth being in that big of a hurry. Not a good representation of their companies values.
JKR Windows is a fantastic company to work with. We really appreciated the entire process from start to finish. First, Obadiah explained the windows, then demonstrated the windows and he was very patient when answering our questions. Haylee, kept in touch with us regarding when the windows were ordered, when they shipped and when they arrived. Ryan is wonderful. He promptly contacted us and ... More
JKR Windows is a fantastic company to work with. We really appreciated the entire process from start to finish. First, Obadiah explained the windows, then demonstrated the windows and he was very patient when answering our questions. Haylee, kept in touch with us regarding when the windows were ordered, when they shipped and when they arrived. Ryan is wonderful. He promptly contacted us and the windows were installed the day after arrival. Cole and Challis arrived on time, kept any mess cleaned up and were finished in 6 hours. If it hadn't been for the new windows, we wouldn't have even known they had been here. Ryan again was great to work with our schedule for his return visit to verify our satisfaction with our new JKR windows. We love them!! They are functional, beautiful and the curb appeal is AMAZING! Ryan also scheduled Damon, Dillon and Jaden to come the very next work day and repair a couple of small nicks. Our old windows were 42 years old and very hard to remove. We can't stress enough how pleased we are with our new windows and this company. We have to mention they have a lifetime warranty and each window has it's own barcode if anything ever needs replacement. Less
I've had the nation wide companies come over to give quotes. JKR was such a better company to have in my house to tell me about their windows and service. The nation wide companies have their tricks with lamps and such and I've caught them trying to trick me into up-sales. JKR didn't do this. The salesman was nice, respectful of my time and didn't use any high pressure sales tactics or tricks... More
I've had the nation wide companies come over to give quotes. JKR was such a better company to have in my house to tell me about their windows and service. The nation wide companies have their tricks with lamps and such and I've caught them trying to trick me into up-sales. JKR didn't do this. The salesman was nice, respectful of my time and didn't use any high pressure sales tactics or tricks with lamps. When I told the sales I wasn't interested in a particular product he didn't try to talk me into buying something I didn't want to spend money on. JKR was good to tell me when the windows were built and sent to their wharehouse so I was aware of process all the way to when they showed up to my house. I have a house built in 1930 and the install crew didn't tear up any of my siding or trim. There were some challenges but the install crew professionally solved the challenges with the house and window install. Some windows needed extra trim and they installed trim that wasn't there before to make it look so much better. The install crew cleaned up their messes and took all their left over materials. After the windows were installed this January I could feel the house was way warmer with no cold drafts. I can now leave my room darkening blinds off the windows and let in lots of natural light. I can even stand next to the sliding door and not feel the cold, at night, in January (20 degrees). All in all, the price was better, the service better and the experience was superb! Less
They come around promising a delivery date and can't keep that promise worst company I've ever deal with
Love our new windows from JKR! They were fantastic at every level from purchasing to installation and follow up. Best part is they have a lifetime warranty!
We loved our experience with JKR. We had all of the windows in our house replaced and they were amazing. So helpful through the entire process and the quality of the windows is amazing. The install went quickly and they left things better than when they started.
Was very pleased with the professionalism in installing our windows. The crew was very efficient in their work and accomplished replacing our windows in a day.
Was very pleased with the professionalism in installing our windows. The crew was very efficient in their work and accomplished replacing our windows in a day. The whole experience with JKR Windows from beginning to the end was very pleasant. I recommend JKR Windows for anyone looking to have this type of work done
JKR windows installed my windows And they did a great job! The crew was great, But more importantly my windows are great It has maintained my temperature, better without heat escaping, it is quite I am grateful for the lifetime product!!! It is great 👍 👍👍
We had JKR Windows install windows in our home. They were wonderful to work with. They give us an estimate of time it would take to install them and they were right on. We had them installed in November and waited to write a review to see how they helped with utilities. We have noticed that it is much quieter and our furnace doesn't run as often. The installers were fast, efficient, organized, fr... More
We had JKR Windows install windows in our home. They were wonderful to work with. They give us an estimate of time it would take to install them and they were right on. We had them installed in November and waited to write a review to see how they helped with utilities. We have noticed that it is much quieter and our furnace doesn't run as often. The installers were fast, efficient, organized, friendly and clean. We are extremely pleased with the product and service. Less
The sales rep did not pressure us, he simply gave a quote and let us have a few weeks before we called back. The installers were quick and did a good job. We are pleased with our experience thus far with JKR Windows. I would recommend giving them a buzz if your in the market for some new windows.
I have had a great experience with JKR Windows. They replaced all of the windows on my house. The windows made an immediate difference. Prior to the new windows there seemed to be a slight breeze. Once the windows were installed there was no breeze. During this winter my house has been more comfortable.
They break their contract with promises saying windows will be done by a certain time exactly 18 weeks already 3 months past that still no windows
After many, many months and redoing the windows, your company can't be bothered with a little finish work. My fault that I paid you, but very disappointed . I can't count the number of phone calls I've made.
Christian did a great job replacing our windows. He was called on last minute to finish a job that probably should have required a full crew but he came on his own and exceeded our expectations. Not only did he complete the job, he took the time to review the features of our new windows and answered all our questions. Thank you, Christian!
Just finished our project. Now, it did take a very long time to get the windows and sliding door produced by their supplier, but I just chalk it up to the crazy year of 2021 with the lockdowns and labor shortages. I feel the support we received was really good. There were a number of hiccups along the way, but when I called in to customer support, those issues were always resolved and we were w... More
Just finished our project. Now, it did take a very long time to get the windows and sliding door produced by their supplier, but I just chalk it up to the crazy year of 2021 with the lockdowns and labor shortages. I feel the support we received was really good. There were a number of hiccups along the way, but when I called in to customer support, those issues were always resolved and we were well taken care of. Shoutout to Cody, Rae, Justin and others for helping walk us through the whole process. Happy with the overall experience and happy that, now that it's all buttoned up, I can enjoy my new door and windows. Less
Just finished our project. Now, it did take a very long time to get the windows and sliding door produced by their supplier, but I just chalk it up to the crazy year of 2021 with the lockdowns and labor shortages. I feel the support we received was really good. There were a number of hiccups along the way, but when I called in to customer support, those issues were always resolved and we were we... More
Just finished our project. Now, it did take a very long time to get the windows and sliding door produced by their supplier, but I just chalk it up to the crazy year of 2021 with the lockdowns and labor shortages. I feel the support we received was really good. There were a number of hiccups along the way, but when I called in to customer support, those issues were always resolved and we were well taken care of. Shoutout to Cody, Rae, and Justin. Happy with the overall experience and happy that, now that it's all buttoned up, I can enjoy my new door and windows. Less
We just had our windows replaced by JKR Windows. The installers were very friendly and professional. They worked on installing the windows the whole time until they finished. The windows look fantastic and make our home look better both on the inside and the outside.We are really pleased with the outcome. The inspector taught us how to maintain the windows and answered all our questions about the... More
We just had our windows replaced by JKR Windows. The installers were very friendly and professional. They worked on installing the windows the whole time until they finished. The windows look fantastic and make our home look better both on the inside and the outside.We are really pleased with the outcome. The inspector taught us how to maintain the windows and answered all our questions about the warranty. We are looking forward to a warmer house in the winter and a cooler house in the summer. The windows will definitely look better and keep our house more secure than the windows they replaced. The picture shows 7 of the 11windows we had replaced. You will see that that largest window wasn't replaced. You can see the difference of the windows. The new windows look much nicer. We will eventually have the rest of our window replaced. Nyal and Claudia Bender Less
Was very pleased with the professionalism in installing our windows. The crew was very efficient in their work and accomplished replacing our windows in a day. The whole experience with JKR Windows from beginning to the end was very pleasant. I recommend JKR Windows for anyone looking to have this type of work done
While it was really hard to actually get JKR to send someone to the house in a reasonable amount of time, once Christian showed up, he was incredibly pleasant, and very fast in resolving all of the issues we had with the original install of the windows. The windows are also a very high quality product!
The guys were professional and polite and very respectful of my home. The windows are beautiful and great quality. They're well insulated and the install went flawless and we didn't complete the payment until a week after installation to insure everythingwas perfect. Thanks Christian for helping us through this process
The windows look great inside and out. I love the sliding screen feature. Everything was fixed beautifully from the mix up we had earlier.
30 plus year old home was in need of new windows windows. When Justin came by he did an excellent job of going through the features and pricing of the windows. When it was time for the install a crew of 2 installed 5 windows plus a large glass sliding door in about 5 hours. The install crew were very professional and did a great job of cleaning up afterwards. great windows that have really imp... More
30 plus year old home was in need of new windows windows. When Justin came by he did an excellent job of going through the features and pricing of the windows. When it was time for the install a crew of 2 installed 5 windows plus a large glass sliding door in about 5 hours. The install crew were very professional and did a great job of cleaning up afterwards. great windows that have really improved the look of the house. highly recommend J Kr windows. Less
Great company! They offer lower prices for extremely high quality windows with some awesome features!
I was glad that I had the opportunity to work with JKR my old windows leaked alot with the new framework and actual insulation used the wind don't come thru. I like the uv tint built in helps protect furniture and wife's collection of dolls. Installation was a breeze for me, set back and watch didn't have anything to Clean either. During the install found where previous poor work was causing ... More
I was glad that I had the opportunity to work with JKR my old windows leaked alot with the new framework and actual insulation used the wind don't come thru. I like the uv tint built in helps protect furniture and wife's collection of dolls. Installation was a breeze for me, set back and watch didn't have anything to Clean either. During the install found where previous poor work was causing water infiltration they addressed issue with good trim install. Have liked the new windows and sliding door heater don't run as mush and train traffic us quieter to. Left some before and after pictures. Follow up with Cody found a broken air lock fixed immediately he gave some good information he has seen and how each window works and easily clean even second story Less
Josh did the sizing and estimate on my windows. He was very professional and pleasant to work with.
Customer service is Top Notch! Josh was a huge help. Looking forward to continuing business with JKR!
I really appreciated how the communication was easy and efficient, especially when working with Josh.
We had our windows installed a few weeks ago. The install went great and the installers were professional and worked quickly. Cody just came to do a follow up to see if there was any damage or repairs that needed to be done. He took the time to show us how to fix common problems and left us with a couple of spare parts for just in case. He reminded us that these are lifetime warranty windows and ... More
We had our windows installed a few weeks ago. The install went great and the installers were professional and worked quickly. Cody just came to do a follow up to see if there was any damage or repairs that needed to be done. He took the time to show us how to fix common problems and left us with a couple of spare parts for just in case. He reminded us that these are lifetime warranty windows and to call if there are any issues. "We don't sell you windows and then disappear" We are happy with the windows and can't wait to see how much they save us on our heating and air conditioning. Thank JKR Windows and Crew. Less
JKR Windows are amazing! They did such a wonderful job and were great to work with. We have definitely noticed a difference with the new windows with keeping our house warmer and not needing to use our furnace as often. I’m so happy with the windows!
Makes house very quiet. Can’t hear traffic or trains. Helps on heating bills. Everyone was very nice and professional.
Our windows are great! They have made our home a more peaceful place by reducing the outside noise. The view through the windows is enhanced by the quality of the glass used in the windows. We are so pleased.
Loved Cody super helpful. The installer Jessica was a super caulker.
The installation went smoothly. Very friendly people that did their jobs well. The windows are great quality. Love the safety latches,the UV deflection and the inside blinds in the sliding door! Can't wait to see the benefits in my heating and cooling with the double panes.
Overall, we are happy with our new windows from JKR. The process had some hiccups, but it turned out well in the end. We were supposed to get our windows in June, which was great because we needed new screens for summertime. Unfortunately, we didn't get the windows until the end of August, which meant another hot, buggy summer. The delay was on the production and delivery end, so not JKR's fault... More
Overall, we are happy with our new windows from JKR. The process had some hiccups, but it turned out well in the end. We were supposed to get our windows in June, which was great because we needed new screens for summertime. Unfortunately, we didn't get the windows until the end of August, which meant another hot, buggy summer. The delay was on the production and delivery end, so not JKR's fault, but most of the summer we had no idea when the windows would show up. I feel like JKR should have been more communicative during that time; we only heard from them twice from the time of sale, in March, until August. When the windows finally did arrive, the installation process was pretty slick. We have a lot of windows but they brought enough crew to knock it all out in a day. We enjoyed talking with the crew members now and then as they worked. They were professional and efficient. The only negative with the installation process is that the woodwork of the window sills took a lot of abuse and will have to be sanded and painted again. I was disgruntled after the crew left because I expected brand new windows to be clean. They were not. There were some smears and smudges from the installation process. I assumed they would wipe those off before leaving, but they didn't. We determined in the end, however, that this was a "good" thing because it forced us to inspect every window as we cleaned them, finding all the issues that needed addressed. A couple weeks after installation, someone from JKR came to inspect things and go over any issues or questions we had. I really applaud this follow up. We were having problems getting some of the windows to move properly, and he was able to get everything working smoothly. We had one window that actually had scratches in the glass, so he helped us order a replacement. As for the windows themselves, wow! They have made such a difference in our home. We marveled how clearly we could see, even with a few smears, since our old windows were so old and dirty, even foggy inside the panes with broken seals, etc. We immediately noticed how quiet our house was with the new windows--they block out so much outdoor noise. It was also immediately apparent how much cooler our house was, even in the still very hot outdoor August temperatures. Our house has never really felt cool in the summer. We're looking forward to the heat retention in the winter. Of course, one of my favorite features of these windows, and the selling point for me, is how much easier they are to clean. I love that they fold in, or panes pull out, so no more ladders for upper floor windows. The tracks are easier to clean as well. And of course, the lifetime warranty is huge. I do recommend getting your windows from JKR. Less
Anyone that needs windows these guys are amazingi they installed my windows in a day Plus a sliding glass door They were very professional and cleaned up and vacuumed after they were done if there was 100 star rating that’s what they would get
We often find ourselves bragging about our JKR windows. We thoroughly enjoy all of the cool and unique features of the windows. We especially appreciate the carefully thought out design that is user friendly, cost efficient, and has multiple built in safe features. We have been amazed at how soundproof the windows are when they are closed, and we enjoy the nice breeze coming through the screens o... More
We often find ourselves bragging about our JKR windows. We thoroughly enjoy all of the cool and unique features of the windows. We especially appreciate the carefully thought out design that is user friendly, cost efficient, and has multiple built in safe features. We have been amazed at how soundproof the windows are when they are closed, and we enjoy the nice breeze coming through the screens on warm days. We have been able to save so much money just from not needing to use our heater and air conditioner as often. The salesmen, installers, and front desk receptionists are the definition of professionalism in every way. They were easy to work with, had exceptional communication skills, and were genuinely interested in our overall satisfaction. The instillation process was smooth and efficient and with the lifetime warranty, we now have nothing to worry about. THANK YOU JKR WINDOWS! Less
I was super impressed with the high level of professionalism and expertise that the workers exhibited. They knew what they were doing and did a quick and efficient job. After they were done installing they made sure it all met my expectations and they even sent a guy over to our house a few weeks later to make sure we hadn't noticed any bangs or scratches in the walls after they left. There was a... More
I was super impressed with the high level of professionalism and expertise that the workers exhibited. They knew what they were doing and did a quick and efficient job. After they were done installing they made sure it all met my expectations and they even sent a guy over to our house a few weeks later to make sure we hadn't noticed any bangs or scratches in the walls after they left. There was a tiny spot where they had scratched the paint that in all honesty I could have lived with, but they contacted their professional painter and had him come out and fix it. I feel like they have bent over backwards to take care of us and I couldn't be more pleased. Less
Everyone we’ve dealt with has been very professional and nice. The install took a few hours and they cleaned up after themselves. The windows themselves are really pretty and high quality. All in all we’re very happy with our experience and our decision to upgrade our windows.
Windows are great. Installed quickly and professionally. Kept area clean and installed without any issues, thoroughly insulated and sealed all windows. Greatly reduced heat and lowered outside noise.
Jefferson Roger's knows how to run a company these guys rock and are willing to work with you definitely have my buisness
Great service, punctual and accurate. Everything was installed in a timely manner and to our satisfaction.
I highly recommend JKR Windows! This company is amazing and do a great job installing new windows. They have top notch communication from the sales team, office staff, and installers. You will have a great experience!
If you want windows done right you wont go anywhere else. They are amazing to work with and will do what they can to do the best job for you. Be smart, use JKR Windows.
Had my windows installed about a month ago, very pleased with the quality of the product, The installers did an excellent job removing the old windows and installing the new ones. The windows look great from the outside and the issues I was having with the old ones no longer exist, The company was great to work with and did and excellent job for me. I would highly recommend JKR if you need replac... More
Had my windows installed about a month ago, very pleased with the quality of the product, The installers did an excellent job removing the old windows and installing the new ones. The windows look great from the outside and the issues I was having with the old ones no longer exist, The company was great to work with and did and excellent job for me. I would highly recommend JKR if you need replacement windows. Less
Love the versatility of these windows. With a couple of toddlers at home it is great to keep them safe but also let them play. The fresh air locks makes sure they can't open the windows all the way or if they want to stick their heads out to great people I can move the screen easily. With the warranty I don't have to worry about anything breaking because they cover all of it! It is also great to ... More
Love the versatility of these windows. With a couple of toddlers at home it is great to keep them safe but also let them play. The fresh air locks makes sure they can't open the windows all the way or if they want to stick their heads out to great people I can move the screen easily. With the warranty I don't have to worry about anything breaking because they cover all of it! It is also great to get ride of bugs. Not only does it keep them out but when they get stuck between the screen it is easy to free them or brush the dead ones outside. They were very professional with the instal and so nice to work with. Worth the money %100. Less
From start to finish everyone we worked with at JKR was professional and polite. They proactively provided us with regular updates while we waited for our windows that were delayed due to manufacturing delays that were not the fault of JKR. We are very happy with the final product, installation and price. They did a final walk through a few days after the installation and were very thorough and h... More
From start to finish everyone we worked with at JKR was professional and polite. They proactively provided us with regular updates while we waited for our windows that were delayed due to manufacturing delays that were not the fault of JKR. We are very happy with the final product, installation and price. They did a final walk through a few days after the installation and were very thorough and helpful with any questions. We would definitely work with them again. Less
Great guys. Professional service. Highly recommended for your replacement.
My wife and I knew we needed new windows, but were putting it off as long as we could. After visiting with Tristan we realized that working with JKR was something we couldn’t pass up. We had already had bids and talked with other window retailers and realized what a great deal this was. Other installers spent about 15 minutes measuring our windows, but JKR took more than an hour so that they coul... More
My wife and I knew we needed new windows, but were putting it off as long as we could. After visiting with Tristan we realized that working with JKR was something we couldn’t pass up. We had already had bids and talked with other window retailers and realized what a great deal this was. Other installers spent about 15 minutes measuring our windows, but JKR took more than an hour so that they could account for differences of ¼ inch in windows that were supposed to be the same size. On the day of installation, they arrived on time with a large crew and were done so much faster than I had dreamed possible. They were pleasant to be around and very respectful of our home – carefully cleaning up after they were done, both inside and out. Not only do we absolutely LOVE how they look and the huge change they made in the exterior appearance of the house, but we’ve been shocked by the significant change in how cool our house remains. In this summer of heat waves, we’ve already seen a 10-degree drop in our inside temperature. Where our AC ran quite a bit last month, it hasn’t been on yet this month (and we are in August, the hottest month!). We’re already telling our neighbors about these windows and bringing them in to show them all the bells and whistles. It’s like bringing them over to show off a new car! The quality of windows, and the incredible lifetime guarantee, make us so glad we didn’t wait any longer. Less
JKR Windows was amazing to deal with. They kept us updated through the whole process. Install team did a fantastic job and cleaned up when they were done. Also, love the lifetime warranty. :)
I was real happy with their expert ability to install the windows they did a really good job, I was real happy. With the windows, I love my sliding glass door also. I do give these a 5 star rating.
Highly Recommend!! They have been extremely professional, courteous and fairly priced. The quality of our new windows are amazing - functionality is also top-notch. These windows had more bells-and-whistles than any others we had seen prior. The installers were prompt, courteous, and super dedicated to completing our job with care and respect of property. Best of all, the warranty on all parts ... More
Highly Recommend!! They have been extremely professional, courteous and fairly priced. The quality of our new windows are amazing - functionality is also top-notch. These windows had more bells-and-whistles than any others we had seen prior. The installers were prompt, courteous, and super dedicated to completing our job with care and respect of property. Best of all, the warranty on all parts of the windows, from the screens to glass to the caulking, is lifetime and guaranteed. Call, schedule a visit, you won't be disappointed. Less
I would like to share my personal experience with JKR Windows. Last October 2020, Justin came to my house offering 40% discount to get my Windows replaced, he mentioned that I would get rid of the freeway’s noise and some bugs besides other things. I paid 50% in advance with the confirmation that the new Windows would be installed around December 19, 2020. Months passed without receiving any info... More
I would like to share my personal experience with JKR Windows. Last October 2020, Justin came to my house offering 40% discount to get my Windows replaced, he mentioned that I would get rid of the freeway’s noise and some bugs besides other things. I paid 50% in advance with the confirmation that the new Windows would be installed around December 19, 2020. Months passed without receiving any information. I called to the principal office without receiving a response back, Justin didn’t respond to my messages as he promised. After getting a response after several attempts I was told that they were behind because of the holidays. Long story short, new windows were installed in March. The outside noise is the same, bugs still come inside, I had been complaining about the false information given by the salesman/owner Justin. Windows were expensive, they look pretty, but I feel unhappy for the awful communication and false advertisement. Do not recommend JKR windows. I am a Lehi, Utah resident. Less
I would like to share my personal experience with JKR Windows. Last October 2020, Justin came to my house offering 40% discount to get my Windows replaced, he mentioned that I would get rid of the freeway’s noise and some bugs besides other things. I paid 50% in advance with the confirmation that the new Windows would be installed around December 19, 2020. Months passed without receiving any info... More
I would like to share my personal experience with JKR Windows. Last October 2020, Justin came to my house offering 40% discount to get my Windows replaced, he mentioned that I would get rid of the freeway’s noise and some bugs besides other things. I paid 50% in advance with the confirmation that the new Windows would be installed around December 19, 2020. Months passed without receiving any information. I called to the principal office without receiving a response back, Justin didn’t respond to my messages as he promised. After getting a response after several attempts I was told that they were behind because of the holidays. Long story short, new windows were installed in March. The outside noise is the same, bugs still come inside, I had been complaining about the false information given by the salesman/owner Justin. Windows were expensive, they look pretty, but I feel unhappy for the awful communication and false advertisement. Do not recommend JKR windows. I am a Lehi, Utah resident. Less
We love our new windows! We love how easy they are to use & clean! We love that they can open from either side & that the screen can move to either side, too! The installation team was great & handled the issue with our sliding glass door being thicker than our old one, wonderfully! We love how they all look! From start to finish it was a great experience!
Great company all promise meet. Installation was very professional and clean up there mess. In addition they walk through functionality of windows. Only been a week and can always tell a difference in house the house cools. Windows look great. Highly recommend.
Overall a great experience, and we love the look and function of our new windows. We did feel like the communication could have been a little better at times as we had to follow up a few times to get our initial measurements taken within the 2-3 week timeframe they estimated. It also took a few weeks longer than the estimated 10-12 weeks after measurement to get notification that our windows we... More
Overall a great experience, and we love the look and function of our new windows. We did feel like the communication could have been a little better at times as we had to follow up a few times to get our initial measurements taken within the 2-3 week timeframe they estimated. It also took a few weeks longer than the estimated 10-12 weeks after measurement to get notification that our windows were ready for install, and it would have been nice to get an update from them on a revised time frame. That being said everyone was very polite and professional. Installers were also very professional, cleaned up well, and worked hard to complete our install within 1 day. During the final walkthrough JRK made sure we were completely satisfied and even fixed some minor calking and weather striping issues on the spot. We also had an issue with the screen door that took some minor damage during transport, and they arranged to replace it under warranty. You can really tell that they work hard to take care of their customers even when things don't go perfectly. Less
Decreasing review due to the trend of lack of response from company in regards to shipping,; then found out incorrect information given to me by salesman, as to product as well as have repeatedly asked for hard or electronic copy of window warranty and specifications on windows, but no response. Appears windows do NOT meet criteria for rebates even tho salesman assured us they were. Unable to re... More
Decreasing review due to the trend of lack of response from company in regards to shipping,; then found out incorrect information given to me by salesman, as to product as well as have repeatedly asked for hard or electronic copy of window warranty and specifications on windows, but no response. Appears windows do NOT meet criteria for rebates even tho salesman assured us they were. Unable to really determine because all the information regarding windows is from one remaining window sticker that installers forgot to remove. Great windows and installed in the rain but installers had lots of drop cloths and kept the floors clean. Installed without issues. Thanks Less
Just finished putting blinds back up in our new windows. They look Great. We can already tell they will be better windows than the old ones. Everyone at JKR was easy to work with and seemed concerned we had good product and good service. The installation crew worked quickly and did not intrude in our day. They were pleasant, kept us informed of their progress, cleaned up after themselves, an... More
Just finished putting blinds back up in our new windows. They look Great. We can already tell they will be better windows than the old ones. Everyone at JKR was easy to work with and seemed concerned we had good product and good service. The installation crew worked quickly and did not intrude in our day. They were pleasant, kept us informed of their progress, cleaned up after themselves, and ran through the window features before they left. Two days later Ryan came out to make certain the windows were installed correctly. He spent the time to discuss operation, warrantee and JKR policies. He even fixed three windows that did not function to his satisfaction. They now work seamlessly. We are excited to see how well these windows work for us. Less
We have had our new windows for almost 2 months now and we've already noticed a HUGE difference from our original 1956 windows. They were able to install all 11 windows on our main level in 1 day, the installation crew were very kind and easy to work with and they cleaned up after themselves before they left. I have already recommended JKR to 3 of my coworkers currently in the market for new wind... More
We have had our new windows for almost 2 months now and we've already noticed a HUGE difference from our original 1956 windows. They were able to install all 11 windows on our main level in 1 day, the installation crew were very kind and easy to work with and they cleaned up after themselves before they left. I have already recommended JKR to 3 of my coworkers currently in the market for new windows, and I don't think they'll be disappointed! Less
We just had windows replaced by JKR Windows. We had a very good experience with the installers in the fact that they work clean and they work quickly and efficiently. We were very impressed. Now that these are installed and in operation it is so nice to have new windows that we can see properly through I give them an "A" for sales and installation
I absolutely love our new windows!!!! I love that every window can open whichever direction I want and they are extremely easy to clean with the flip in mechanism! Shout out to the installers that were clean, fast and very nice!!! Highly recommend!
I needed to replace my windows as my house is over 30 years old. I knew it was an expensive process replacing 18 windows, so I wasn’t yet in the market. When JKR sales rep knocked on my doors and was able to schedule a next day consultation and quote, I couldn’t pass up the opportunity. The price was amazing, and the costumer service was great. But what really sold me was the quality of the windo... More
I needed to replace my windows as my house is over 30 years old. I knew it was an expensive process replacing 18 windows, so I wasn’t yet in the market. When JKR sales rep knocked on my doors and was able to schedule a next day consultation and quote, I couldn’t pass up the opportunity. The price was amazing, and the costumer service was great. But what really sold me was the quality of the windows. From strength, to look, to security. These are all around great windows, and I’ve already noticed how much better my house is keeping cool in the hot summer temps. No more wood block left in the sill for added security. I highly recommend Less
The sales associate and installation were great. I would give 4 and a half stars but that's not a thing. We had one window that was sent wrong. It was solid not one that opens. That isn't a big deal I understand some times things get miss labeled. My problem was poor communication with the replacement. I get shipping has taken longer than usual and sometimes things just take time. A simple text e... More
The sales associate and installation were great. I would give 4 and a half stars but that's not a thing. We had one window that was sent wrong. It was solid not one that opens. That isn't a big deal I understand some times things get miss labeled. My problem was poor communication with the replacement. I get shipping has taken longer than usual and sometimes things just take time. A simple text every once in a while would have gone a long way. I initiated every update, sometime a couple weeks apart. I waited two weeks after the expected delivery date and nothing. No phone call, no text, nothing. It was like I was forgotten about. Things have gotten better, the window showed up with a crack. They have been a whole lot better with the communication since the window finally showed up, but the previous lack of communication I just can't warrant the 5th star. Less
JKR installed our windows almost 2 weeks ago and I can already feel the difference. They really help keep the heat and the noise from the street out. All the employees that came to my home were knowledgeable and willing to answer any questions I had. They were also very efficient and clean while here. It did take more then 3 months to get my windows once they were ordered, but JKR was upfront abo... More
JKR installed our windows almost 2 weeks ago and I can already feel the difference. They really help keep the heat and the noise from the street out. All the employees that came to my home were knowledgeable and willing to answer any questions I had. They were also very efficient and clean while here. It did take more then 3 months to get my windows once they were ordered, but JKR was upfront about the long wait time. It was totally worth the wait! Less
There window is nice.. They coming on time but when they talk like promise about the deal all that they don't do the job like they say. They tell me everything take care to me us happy, after they put window my house they tell us is not there problem there job only put window not finishing the wall after they make big hold put window even scratch some of my wall window too. We call 5 time they... More
There window is nice.. They coming on time but when they talk like promise about the deal all that they don't do the job like they say. They tell me everything take care to me us happy, after they put window my house they tell us is not there problem there job only put window not finishing the wall after they make big hold put window even scratch some of my wall window too. We call 5 time they tell us sorry we sending someone over to finish the job but the person never show up again or call is been a month, sound like JKR more importand there own company then customer. We was hopping was good review is sad are first time get new window.. Less
Awesome team of installers and very high quality windows! The wait time for production was longer than expected due to complications from the pandemic, but I dont fault JKR for that. I would definitely recommend these to any homeowner wanting to add value to their home or wanting to improve their homes insulation.
A great experience from beginning to end. While waiting for the windows they kept us updated. We were worried about how long it would take because we have A LOT of windows. In less than 8 hours they installed 20 windows, 3 sliders, and they look fabulous. We could instantly feel a temperature difference so we know they're the real deal! Highly recommend! Give them a call today!
Great windows for the price. Install team was prompt and very professional. Would definitely recommend!
I love my new windows! They’re solid, high quality, and came with a surprisingly good lifetime warranty that has me feeling 10000% worry free! I highly recommend these guys if you’re looking for some new windows! Great customer service and professional team all around!
We had a wonderful experience with JKR Windows. Very professional and great service. I would highly recommend working with them!!
Great windows! Great customer service!
We love the windows. We live by a busy road and they've really cut down the sound. The late afternoon sun also doesn't make the inside of our house as hot. The company has been great to work with, and the install team was kind and considerate.
Absolutely love our new windows! Sales team answered all my questions and were really helpful when we made some design changes (decided to upgrade a window to a slider door). Install team were more than great - accommodating while I worked from home during the install, answered questions since I was curious, and cleaned up so well. The temperature in our home is better than it has ever been and t... More
Absolutely love our new windows! Sales team answered all my questions and were really helpful when we made some design changes (decided to upgrade a window to a slider door). Install team were more than great - accommodating while I worked from home during the install, answered questions since I was curious, and cleaned up so well. The temperature in our home is better than it has ever been and the windows are so easy to use and clean. Best investment we’ve put into this house! Highly recommend this team to everyone thinking about windows! Less
JKR Windows was amazing to work with! From start to finish the guys were great!! The install was fast and easy. They were very curtious and respectful when they were installing the windows. The windows were installed with precision and great care. I absolutely love the windows and the sliding door that they installed.
We love our new windows. They really block out the noise from outside. They look great and everyone we dealt with was a pleasure to work with.
Jkr did an amazing job with our windows! With covid going on it is a little hard to get items in right now but as soon as the windows came in they called us and got us schedule within a week. They are an amazing company and we will definitely be using them in the future!
The team was proficient and professional. All done in under 5 hours for 17 windows 3 stories. Already noticing clearer windows, better temperature regulation, and sound canceling. These windows and this company are everything they promised and more!
When the salesperson with JKR windows came to my home explaining their product, I was initially reluctant. I already had 3 windows with broken seals and my house would get super hot in the summer. Especially since I had no A/C and a broken swamp cooler. However, once I was shown how little heat penetrates the windows (which are double paned and like 3/16 inch thick and pressurized with gas) I ... More
When the salesperson with JKR windows came to my home explaining their product, I was initially reluctant. I already had 3 windows with broken seals and my house would get super hot in the summer. Especially since I had no A/C and a broken swamp cooler. However, once I was shown how little heat penetrates the windows (which are double paned and like 3/16 inch thick and pressurized with gas) I was sold. I decided to install 6 windows and a sliding glass door. After they were installed I noticed some major benefits. 1. The noise from outside is MUCH more muffled. I live right next to a military air base and barely notice the jets anymore or the traffic on my street. 2. The windows make the home much cooler during the heat and am very shocked at the difference. (I repaired the cooling system in my home and barely even need to use it now). 3. The windows add an extra layer of privacy since they have a mirror-effect during the day for anyone trying to peer inside my house. 4. The windows are also very appealing visually and have nice cleaning/safety features. I was actually going to sell my home, however once these windows were installed I made the decision to stay in my home since it makes it feel like new. JKR made a huge difference for me and can make you fall in love with your house all over again. Less
I am very impressed with our JKR windows. Working with the JKR team was a great experience. Our installers were very polite and worked very hard. Our home provided the installers with many challenges because our home is cinder block and brick, but JKR was up to the challenge. The windows are in and look great. My wife loves how easy they are to clean both inside and out.
kid came door to door and we were looking for new windows it was perfect timing !a couple weeks later we were totally happy new owners!!! being on the jet path, the new windows reduced the jet noises by at least 1/3. Quick and friendly installation. Give these guys a call you too can be enjoying your own money saving, quite windows!!! These guys can even help you pay for it!!!
Two salesman came to my house and scheduled a time to show me the windows. They were very nice people, had a fun chat with them, but they’re overcharging for the windows they’re selling, by a MASSIVE amount. I was told they were looking for a demo house in my neighborhood and if I agreed to the install, I would get huge discounts on the windows and installation + labor would be free. My house h... More
Two salesman came to my house and scheduled a time to show me the windows. They were very nice people, had a fun chat with them, but they’re overcharging for the windows they’re selling, by a MASSIVE amount. I was told they were looking for a demo house in my neighborhood and if I agreed to the install, I would get huge discounts on the windows and installation + labor would be free. My house has 16 windows, all standard sizing and no oversized windows. The quote was for over $30,000. That would be whatever, if the windows they were trying to sell me didn’t cost between $200 and $500 a piece. If I’m getting a discount on the windows and install is free, what am I paying for? Make sure to look up the price of the windows they’re quoting you. Again, very nice people, but I dislike the insane up charge and shady marketing practices. Less
Great people to work with! Great product and installation was down within half a day. Would work with again!