Came in looking for a chemical system for my knew spa and left more than pleased with the system and knowledge that Steve gave me

Iv been using hot tubs Albuquerque for over a year at one of my Airbnb‘s. They’ve always been professional and they keep my hot tub running perfect I also got a great deal from them.

Hot tubs of any staff have always been very pleasant and fair. Scott, the service manager, has been prompt with my service needs and very fair with charges for work performed. Always a pleasure to work with individuals with great attitudes and a let's get it fixed mentality. Their technicians are very knowledgeable, friendly and work to get the repair done without excuses. Love it!!!

Hot Tubs Albuquerque has always gone above and beyond for me…from buying my amazing Marquis spa some years ago, and delivering it 3 hrs away, to replacing a part under warranty, and then now replacing a cover lift arm with extra parts they had in stock at no extra cost!! They are responsive, professional, and totally customer-oriented!! (Wish all businesses operated this way). I refer my neighbor... More

Hot Tubs Albuquerque has always gone above and beyond for me…from buying my amazing Marquis spa some years ago, and delivering it 3 hrs away, to replacing a part under warranty, and then now replacing a cover lift arm with extra parts they had in stock at no extra cost!! They are responsive, professional, and totally customer-oriented!! (Wish all businesses operated this way). I refer my neighbors to them any chance I get! Less

Very helpful in trying to help us try and figure out the issue with our hot tub. Great customer service!

Professional, called back in a timely manner, great customer service

Hot Tubs Albuquerque has excellent customer service and went above and beyond to ensure our spa would work for our space. They're really helpful in helping us get set up and understanding how to use our new tub. I'd recommend them to anyone.

Extremely helpful to me in making a decision. Explained the details and technical issues I may encounter. Prepared me for making my decision. After the purchase they have been nothing but friendly and helpful entertaining my questions. it’s like Calling a friend.

Very knowledgeable staff, and genuinely interested getting you the most for your money. Family owned and honest. Thanks Hot Tubs Albuquerque, 5 stars!

Great service all around! I was concerned the maintenance on these would be overwhelming, but the techs were very patient and kind and relieved those concerns I had.

We were without power for almost 36 hours. I called Hot Tubs Albuquerque and let them know I was getting a code on the hot tub and needed guidance. Scott called me back and talked me through how to fix it. It worked!!! Yay!! Scott also offered to drive way out to the mountains to fix it if I couldn't. I have only praise for everyone there. They are the best there is. I tell anyone I know they... More

We were without power for almost 36 hours. I called Hot Tubs Albuquerque and let them know I was getting a code on the hot tub and needed guidance. Scott called me back and talked me through how to fix it. It worked!!! Yay!! Scott also offered to drive way out to the mountains to fix it if I couldn't. I have only praise for everyone there. They are the best there is. I tell anyone I know they need not look anywhere but Hot Tubs Albuquerque. We love our little Viking. Thanks for everything you all do! Less

Great service! Had the spa installed and later moved which meant taking out the spa and delivering it to my new address. So I've had my spa delivered twice and picked up once. If you add up all the time spent doing that, it still comes out to less than an hour. The crew is so good at what they do they can pull up to your curb and have a spa filling with water in your backyard in 20 minutes. Plu... More

Great service! Had the spa installed and later moved which meant taking out the spa and delivering it to my new address. So I've had my spa delivered twice and picked up once. If you add up all the time spent doing that, it still comes out to less than an hour. The crew is so good at what they do they can pull up to your curb and have a spa filling with water in your backyard in 20 minutes. Plus, they are friendly and polite and professional. I was also given a crash course in how to operate the spa as well as the necessary chemicals to keep it running well. You can get a spa from anywhere, but the level of customer service provided by Hot Tubs ABQ is unique to Steve and his crew. I'd definitely recommend 10x over!! Less

Great product and amazing customer service!

I had a huge leak in my hot tub and Steve, the owner , would not stop until they found the problem. At one point we thought we had the problem solved and we didn't and Steve was determined to fix the problem. I appreciate scott, gary, miguel, and the owner Steve very much. I would recommend that they take care of you for anything, be that a repair or a new hot tub

Great service, responsive and very kind. Was nervous about all the maintenance I hear about owning a hot tub but they’re always so kind, helpful and responsive when I ask questions/need help. Love my 94L!

We have had such a great buying experience with hot tubs Albuquerque. They have all the hot tubs on display, the owner was a wealth of knowledge and wasn’t pushy at all or trying to upsell us to a more expensive hottub. It was such an easy pleasant buying experience! They called quickly to set up delivery and came to do a site inspection to see if a crane was needed. Johnathan and Luis delivered... More

We have had such a great buying experience with hot tubs Albuquerque. They have all the hot tubs on display, the owner was a wealth of knowledge and wasn’t pushy at all or trying to upsell us to a more expensive hottub. It was such an easy pleasant buying experience! They called quickly to set up delivery and came to do a site inspection to see if a crane was needed. Johnathan and Luis delivered our hottub and they were amazing, they managed to get the hottub through our gate with an inch to spare. They worked great as a team to get our new hottub in place and put together. Scott has also been amazing, he makes himself available to questions anytime of the day. We can’t wait to try out our new hottub! Great customer service from start to end. 10/10 recommend this business. Less

Walked in, older guy was on the phone. We started walking around, and he just followed us while still on the phone. Wasn't very helpful or friendly at all! When you're trying to sell a luxury item that costs thousands of dollars, you would think your sales person would be more friendly and helpful!

I purchased my Marquis hot tub from Hot Tubs Albuquerque, and I also used them to pack up my tub to move it to another state when I relocated. Scott was amazing with helping me coordinate the move, and he provided some of the best service I have experienced in a very long time at the time of purchase and initial delivery. Scott was very thorough and complete with teaching me how to fill, drain, a... More

I purchased my Marquis hot tub from Hot Tubs Albuquerque, and I also used them to pack up my tub to move it to another state when I relocated. Scott was amazing with helping me coordinate the move, and he provided some of the best service I have experienced in a very long time at the time of purchase and initial delivery. Scott was very thorough and complete with teaching me how to fill, drain, and maintain my tub from day 1. There is a reason why a home town store can thrive when so many big box stores exist today, and what sets Hot Tubs Albuquerque apart is their superior customer service. I easily can give my experience a 5 star rating, and would recommend this store to anyone who asks. Less

Great experience! Friendly and very knowledgeable staff..including sales, business and tech. The advice that I had gotten from others was “buy it from someone you trust”. I’m confident that I made the right decision. Everyone from Lindsey’s “no pressure” sales presentation, to Babette in the office, to Tracy who patiently demonstrated all the different options, to Steve who said “trees in the way... More

Great experience! Friendly and very knowledgeable staff..including sales, business and tech. The advice that I had gotten from others was “buy it from someone you trust”. I’m confident that I made the right decision. Everyone from Lindsey’s “no pressure” sales presentation, to Babette in the office, to Tracy who patiently demonstrated all the different options, to Steve who said “trees in the way..not to worry, we’ll use a crane”, to Tristen & Miguel who orchestrated a “hair raising” delivery to Scott, who was there for us at the other end of his home phone throughout the “over the phone” & into the evening start up day, was competent, friendly and more than willing to whatever it takes to ensure us a great experience..and it certainly has been! Thanks guys! Less

Gary is great. He's thorough, kind and knowledgeable. I had my tub emptied cleaned and restored and I can't wait to get in it. We bought our tub from Albuquerque Tubs and they've always been great to work with even after all these years.

Very happy with their service. Had a leaking pipe under my hot tub and they showed up on time and got it fixed very quickly. Very knowledgeable on the product and how to fix it.

Gary was very knowledgeable, friendly, and helpful. He took the time to educate us on how to use and maintain our hot tub. We are very grateful for his service.

Walked in, got assistance with looking at hot tubs and purchasing. Bought a hot tub on Saturday and it was delivered the following Wednesday. Service was great. Helped me get going quickly. Love my Marquis hot tub. Great group of people to deal with.

Love the service Hot Tubs of Albuquerque has provided. Excellent prices, new- state-of-the-art technology, and the service is more than you could ask for! So attentive!! Highly recommend them over other companies here- and I looked at a lot!

Very organized! They really are about making sure your experience is seamless from the sale to the installation. They go the extra mile. It took Hakes Brothers 6 months after I moved in to get the correct breaker installed. These guys were patient and helped me when I had everything set up.

Purchased a beautiful new hot tub from this local business 2 years ago. From selecting the right tub for our needs, initial setup, answering many novice hot tub questions, to routine service maintenance calls and winterization, I have been very pleased with the service. Everyone is knowledgeable, dependable and great to work with!

My spa was delivered and installed today! Everyone you speak with and work with from Hot Tubs of Albuquerque is really terrific. From the owner, to the installers, hands down a great experience.

My spa was delivered and installed today! Everyone you speak with and work with from Hot Tubs of Albuquerque is really terrific. From the owner, to the installers, hands down a great experience.

Steve is one amazing owner. I didn't even purchase my hot tub from his company but his entire team has been so helpful. They helped us move a spa, and donservice work on some of our spas at our rentals. Great people!!! Higy recommend.

Scott was amazing to work with! Super patient and helpful when it came to helping us! Great customer service!! Thanks for the laughs along the way! Definitely recommend for your hot tub needs.

Luis was courteous, friendly and punctual. He fixed the issues efficiently and explained what he did. When I called for someone to come out I received a reply within a day to setup the appointment. Great service!

Came and moved a hot tub for me and did an amazing job. Quick and efficient. Gave advice on how to properly set it up and told us we can call anytime with questions even though we didn’t buy the tub from them. Amazing company!

I recommend Hot Tubs ABQ without reservation. Everyone I have spoke with from the person who picks up the phone to the person who comes out to service the tub have been nothing but outstanding professionals focused on customer service. I spoke with Scott recently and he was fair, courteous, outgoing, and generally a pleasure to speak with. Very happy to continue giving my business to these guys.... More

I recommend Hot Tubs ABQ without reservation. Everyone I have spoke with from the person who picks up the phone to the person who comes out to service the tub have been nothing but outstanding professionals focused on customer service. I spoke with Scott recently and he was fair, courteous, outgoing, and generally a pleasure to speak with. Very happy to continue giving my business to these guys. Thank you for educating me on how to maintain my hot tub clean and safe but also coming to the rescue when I mess something up! Less

Easy set up and nice workers!

We love our new Hot Tub. Came in earlier than quoted, easy installation. We had a minor issue and Luis called to schedule the repair, did a great easy fix and then called and followed up. Great company and great service. Cheers

Friendly staff, bought a great hot tub that lasted a few years.

After moving over the summer and with the weather getting colder we decided to get another hot tub. With a great experience with our last one we went straight to Hot Tubs of Albuquerque for another one. We talked to Lindsay and Steve and bought it on Sunday. The Marquis with Micro Silk is better than they described it. We had it delivered on Wednesday and used it tonight for the first time and it... More

After moving over the summer and with the weather getting colder we decided to get another hot tub. With a great experience with our last one we went straight to Hot Tubs of Albuquerque for another one. We talked to Lindsay and Steve and bought it on Sunday. The Marquis with Micro Silk is better than they described it. We had it delivered on Wednesday and used it tonight for the first time and it was amazing. They are always willing to answer any questions and great customer service. They have been out anytime we have questions about the features and getting everything connected. Can't say enough good things and highly recommend Hot Tubs of Albuquerque. Less

I bought a 4-6 person Hudson Spa from Aqua Factory Spas in ABQ- great deal, no support. As a single, independent person, I wanted to know how to take care of my hot tub. Enter HOT TUBS ALBUQUERQUE!! First off, Steve (the owner, I believe) offered to help me with chemicals over the phone to save cost in this crazy Economy. Unfortunately, I was pretty intimidated with all the chemical names etc. “N... More

I bought a 4-6 person Hudson Spa from Aqua Factory Spas in ABQ- great deal, no support. As a single, independent person, I wanted to know how to take care of my hot tub. Enter HOT TUBS ALBUQUERQUE!! First off, Steve (the owner, I believe) offered to help me with chemicals over the phone to save cost in this crazy Economy. Unfortunately, I was pretty intimidated with all the chemical names etc. “No problems!” Says Steve, we have a class for new users, I can have my guy Paul come over! I’m just a couple of days Paul rings my doorbell. Absolutely the nicest most patient man. He walked me through everything at a reasonable pace, answered my questions, and was just overall a great human. Well, get this, the alkaline in my water was nonexistent, something he never saw. My hot tub had somehow got in sleep mode- (which he showed me how to work all these buttons and what they did) so my water was cold. Uh oh! The heat is going on, Paul to the rescue! Finally my class was over, about 40 mins or so, probably could have been as short or as long as I needed. That’s how much they care. So, 4-5 hours later, he calls me, “Steve and I think the test stripes you have may not be good, I’ll come bring you some!” Whaaaat! Long story long, it’s a day later, I have successfully balanced my spa, it’s at 104 degrees and ready for the winter. If you need ANYTHING hot tub related, call them!!! Oh, also! My class was $65 and I bought this great chlorine system, so it was like less than $150. 1000% worth the money and I will ALWAYS go the them. Oh! And Paul is a magician too, he does adult and child’s parties, such a cool man! Thank you Hot Tubs ABQ!! Less

Very good service, super helpful and pleasant to deal with

Excellent customer service. Fair prices. Great employees. They delivered my hot tub the same day as we purchased. The gentlemen that delivered worked late to make sure we got our hot tub delivered and placed exactly where we wanted it. Couldn't be happier with the service. Can't wait to get it filled and start using it. Thank you very much.

Great service from beginning to end! Smooth process and available to answer questions!

Nice, fast, professional

The guys safely delivered our new tub and were friendly, professional, and informative. Paul was very sociable and patient while teaching us proper hot tub care.

Customer service is amazing. Love our hot tub and tell everyone where we got it!

Friendly, knowledgeable and locally owed business - I prefer to support

The experience was great! We really appreciated the delivery crew and the sales experience too!

The entire team makes it easy to purchase and maintain your hot tub. This team will also help you troubleshoot and care for your tub after warranty is out. Great 5 star experience!

These guys from start to finish were amazing. They took the time to go through each hottub specifics for me. Explained how to maintain and they set up everything for me. It was an amazing experience thank you

Everyone is so nice and very helpful. Went above and beyond to help me with my hot tub problems. I would definitely recommend them to everyone.

Hands down best place to get a hottub. The staff is so friendly and helpful. The process was a breeze delivery and set up wad in time, it was set up quickly, and it all went smoothly. We get to enjoy our new hottub tonight and our neighbors are jealous.

The whole team took care of me here, from the initial purchase, delivery, the tub that speaks for itself, and especially the after care. It’s really the after care that you will not realize you need until you need it and that is where I haven’t personally experienced in another luxury good seller. I was in an impossible situation and Scott and his team bailed me out and handled it all for me lik... More

The whole team took care of me here, from the initial purchase, delivery, the tub that speaks for itself, and especially the after care. It’s really the after care that you will not realize you need until you need it and that is where I haven’t personally experienced in another luxury good seller. I was in an impossible situation and Scott and his team bailed me out and handled it all for me like the pros they are. I’ve consulted with them on the phone many times, they are gracious and patient. Less

The whole team took care of me here, from the initial purchase, delivery, the tub that speaks for itself, and especially the after care. It’s really the after care that you will not realize you need until you need it and that is where I haven’t personally experienced in another luxury good seller. I was in an impossible situation and Scott and his team bailed me out and handled it all for me lik... More

The whole team took care of me here, from the initial purchase, delivery, the tub that speaks for itself, and especially the after care. It’s really the after care that you will not realize you need until you need it and that is where I haven’t personally experienced in another luxury good seller. I was in an impossible situation and Scott and his team bailed me out and handled it all for me like the pros they are. I’ve consulted with them on the phone many times, they are gracious and patient. Less

So let me start with the positives: Luis and Paul delivered my hot tub. They were SO helpful. Luis stayed well longer than he needed to to make sure I understood exactly what the next steps were and that I was happy with the placement. We had an electrical issue that was no fault of the company and he still helped to ensure we had a good plan. They were courteous, kind, professional, and trul... More

So let me start with the positives: Luis and Paul delivered my hot tub. They were SO helpful. Luis stayed well longer than he needed to to make sure I understood exactly what the next steps were and that I was happy with the placement. We had an electrical issue that was no fault of the company and he still helped to ensure we had a good plan. They were courteous, kind, professional, and truly seemed to be invested in making sure my experience was good. We ordered the hot tub from Lindsey, who was also very courteous and responsive . My only negative feedback is that it was sometimes difficult to get the correct information on date of availability and delivery expectations and coordination for our (crane delivered, somewhat complicated) delivery. Overall they delivered what they promised and the experience was surprisingly seamless and well-run. They clearly have a good team. We are very pleased. Less

Very friendly and knowledgeable staff!!

I love my hottub. Scott told me how to take care of it exactly how I needed to. Told me what to use and how to use it and how to keep it clean. I use it everyday. My friends love coming to my house. And it's so easy to keep clean because I don't have to guess what to use and how much. I highly recommend Hot Tubs Albuquerque. I love my hottub

Great experience with purchasing and set up. Super knowledgeable and friendly team.

Courteous and professional. Got me a great price and the install was fast and top notch.

Excellent company and people! They truly care about their customers. You are not just another number but a human being with a need to them. Love this!

Gary's service was excellent. On time and throughly professional.

Friendly staff. Great purchasing experience. Answers the phone and quickly dispatched a support tech when an issue did occur.

Everyone in the store was really friendly and helpful! Good family run company! Quality products as well. We love our hot tub! My only complaints would be the time it took to get our hot tub in and the communication, or lack thereof, about when it would be in. We ordered it in August 2021 and it didn’t come until February 2022. I understand the supply chain issues across the world right now so ... More

Everyone in the store was really friendly and helpful! Good family run company! Quality products as well. We love our hot tub! My only complaints would be the time it took to get our hot tub in and the communication, or lack thereof, about when it would be in. We ordered it in August 2021 and it didn’t come until February 2022. I understand the supply chain issues across the world right now so I don’t think that the delay was their fault. We kept being told certain dates and those would come and pass without any communication. I had to call a handful of times to check in and sometimes was made to feel as if I were being a bother which was a bit unfortunate. Less

Jonathan and Miguel were professional, efficient and fast. Would recommend Hot Tubs Albuquerque for all your hot tub needs

Appreciated Gary coming out to help clean up the water in my spa. Also valued the knowledge & experiences he shared with me. Still not sure what went wrong all of a sudden.

Fantastic service from shopping to startup. Deliver crew was wonderful, timely and cheerful. Start up by Gary was flawless. Very good experience. Excellent product.

Easy to set up, professional, nice people

Wonderful service and great products

Great place to buy a hot tub. Extremely helpful!

We purchased our hot tub from Hot Tubs Albuquerque over 10 years ago and have been extremely satisfied with not only our hot tub but also the excellent customer service and maintenance services we have received. They always make sure the job is done right and follow-up promptly on any questions we have.

I haven't been looking for a hot tub for long before I heard about this business. It has been a wonderful experience working with everyone, and it has only gotten better sharing it with my girlfriend ;)

Best Hot Tub maintenance. Kind, friendly, and experienced.

We moved a giant spa between two houses and NO other company seemed to want to help us. Not only was Scott incredibly curteous and knowledgeable about moves; he coordinated a crane, trailer and crew like had done it hundreds of times...which he had! Luis and John were effective and safety conscious during the move. Paul was THE BEST! What a kind and thoughtful guy. He is a walking book of spa... More

We moved a giant spa between two houses and NO other company seemed to want to help us. Not only was Scott incredibly curteous and knowledgeable about moves; he coordinated a crane, trailer and crew like had done it hundreds of times...which he had! Luis and John were effective and safety conscious during the move. Paul was THE BEST! What a kind and thoughtful guy. He is a walking book of spa knowledge! Ask for Paul for any spa hookup/walk through. I will always trust my spa maintenance to Hot Tubs Albuquerque from this day forward and so should you! Less

Scott is friendly and available and very helpful. The installation team was great in answering all questions and getting everything set up for us. I feel blessed I got our hot tub from them.

The team at Hot Tubs Albuquerque were extremely professional, helpful, and continue to provide service and value long after installation of our new tub. We love our new hot tub and are in it at least 3 times per week (even in the summer - set at a cooler 95 degrees). It was the best investment we could ever make in our health, wellbeing, and sanity. Finally, it was WAY less expensive than we were... More

The team at Hot Tubs Albuquerque were extremely professional, helpful, and continue to provide service and value long after installation of our new tub. We love our new hot tub and are in it at least 3 times per week (even in the summer - set at a cooler 95 degrees). It was the best investment we could ever make in our health, wellbeing, and sanity. Finally, it was WAY less expensive than we were expecting to purchase, and we are now spending about $15 per month to run this "fancy" tub as compared to the $50 per month on our old plug in tub. Great all around. Less

Great at explaining all the chemicals and how to use them. We wouldn’t go anywhere else 😊

We have had our hot tub for over three years and are so pleased with everything about it. Whenever we need any help or guidance we know we can call and get a response very quickly and professionally from their team. We would never go anywhere else for our hot tub needs!

We had Hot Tubs Albuquerque move our hot tub from one house to another, they did a GREAT job! Luis and Tristan were very nice and professional and moved my hot tub like it was nothing. I definitely would recommend them to ALL my friends and family.

Hands down best customer service in town! Our experience was great from start to finish. The sales team was great helping us determine what features we wanted and needed. The install crew was very thorough. We had to call back for help with a newbie tub error, and Gary came to the rescue. His knowledge about hot tubs and the details involved is amazing. I would highly recommend Hot Tubs Al... More

Hands down best customer service in town! Our experience was great from start to finish. The sales team was great helping us determine what features we wanted and needed. The install crew was very thorough. We had to call back for help with a newbie tub error, and Gary came to the rescue. His knowledge about hot tubs and the details involved is amazing. I would highly recommend Hot Tubs Albuquerque to anyone who is thinking about a new tub purchase. Less

The sales & service teams are great. Very knowledgeable and responsive. The hey carry the Marquis line of spas and swim tubs as well as a good supply of chemicals.

Always a pleasure to do business with these great people.

Recently bought a hot tub from these guys, and have also used them for years to maintain and clean another hot tub for an Airbnb that I own. They have been wonderful from day 1- helpful, reasonably-priced, good-natured, knowledgable, punctual employees, and prompt service. Great quality tubs too. Highly recommend!

Friendly people, good service including delivery and information...looking forward to many years of hot tub soaking!

If you are in the market for a tub, thos is where you need to go! Family owned and operated. They have outstanding support well beyond the sale! Highly recommend!

Excellent customer service every step of the way! We couldn't be happier. Thank you to everyone! ✨️

just had my hot tub delivered and the 2 guys that delivered did an outstanding job very clean, and professional! Thanks Luis

So friendly and helpful five star+ for sure

Friendly service and always available to talk and answer questions about our tub.

Everyone there is very kind amazing helpful especially, Scott and Gary they went above and beyond there job. They made sure we knew everything about our new hot tub! Also did everything for us and in a timely manner as well we would definitely recommend them to everyone!! Thank you again for everything hot tubs!!

The owner Scott cares about your concerns…Solves problems, and is easy to work with! He is professional and courteous! Albuquerque Hot Tubs is a good business to have on your side!

The owner Scott cares about your concerns…Solves problems, and is easy to work with! He is professional and courteous! Albuquerque Hot Tubs is a good business to have on your side!

Gary does a great job keeping our hot tub looking good! He is reliable, friendly and communicates well.

Delivery was spot on. Installers were nice and professional and did a nice job!

Amazing customer service, from knowledgeable sales staff explaining features, etc. to delivery and set up and support after set up. Get your hot tub from them!

Hot Tubs Albuquerque will work hard to make sure that the job is done right. They go out of their way to keep you satisfied. I am very pleased with their professionalism and knowledge.

Great products, service, setup and follow up.

The people are extremely knowledgeable and friendly. Products are top notch. The service team goes above and beyond. The Marquis brand is awesome.

Had an old spa removed. They arrived early, completed the job in 5 hours, and did a great job including clean up. Would gladly recommend them.

Great sales and service both pre and post sales!

All of our experiences with Hot Tubs Albuquerque have been first rate. Luis recently converted our tub from 110 to 220 and went above and beyond to complete the job while adverse weather was approaching. The Service Manager Scott has been great to interact with and always follows up to ensure their work has been completed to out satisfaction.

Highly recommend! Employees are knowledgeable, very friendly and accommodating. Set-up for delivery was simple and they made the overall process easy and enjoyable.

Installation was smooth as glass crane operator awesome Luis and Johnathon were great.

These guys did a great job through Covid! Scott is awesome

About three years ago we bought our Marquis hot tub from Hot Tub Albuquerque. We can only speak very highly about the way they dealt with the installation and any follow up. Gary has been doing the service every three, four months and we cannot be happier. THANK ALL OF YOU AT HOT TUB ALBUQUERQUE.

I feel good about this company and their products. I purchased during a promotional event and felt like I got a good deal.

Great products and great customer service! I recommended Hot Tubs Albuquerque to a friend and they were also very happy. They are very responsive to questions.

Hot Tubs Albuquerque are truly the real deal! Service and selection that beat our expectations. You won't find a more personable crew who strive to make your experience the best one. From training on how to use the unit, to the service they offer quarterly at a extremely reasonable rate, it's nice to know they are committed service beyond the sale! We bought a Viking Spa and we absolutely lo... More

Hot Tubs Albuquerque are truly the real deal! Service and selection that beat our expectations. You won't find a more personable crew who strive to make your experience the best one. From training on how to use the unit, to the service they offer quarterly at a extremely reasonable rate, it's nice to know they are committed service beyond the sale! We bought a Viking Spa and we absolutely love it. Steve, his wife, and their whole crew show a lot of passion and pride in their business and it shows! For anyone considering a jacuzzi, I highly recommend visiting them and experiencing what a true family run business is all about. We are a customer for life. Less

LOVE this place!! The service is hands down one of the best! We ordered a special colored combo hot tub and when it came in they were quick to bring it out. The guys who brought it did a great job of setting it up and Luise did a thorough job reviewing with me how to take care of it and properly maintain the chemicals (we've never owned a hot tub before). Scott was quick to address anything w... More

LOVE this place!! The service is hands down one of the best! We ordered a special colored combo hot tub and when it came in they were quick to bring it out. The guys who brought it did a great job of setting it up and Luise did a thorough job reviewing with me how to take care of it and properly maintain the chemicals (we've never owned a hot tub before). Scott was quick to address anything we needed. Hands down would recommend them and if we are ever in the market again we will be purchasing from here. Great prices, great service and a cute little rubber ducky and big swim towel thrown in to seal the deal! Love it Less

Everyone was wonderful, Lindsay, Scott, Miguel, Luis and Jonathon. Will definitely rexommend to family and friends.Thank you all!

My experience with Hot Tubs Albuquerque has always been pleasant. We have been met with positive attitudes and expertise every step of the way. We shopped around before decision making and have not regretted anything about our purchase.

My entire experience at this store was fantastic. Tracy is an excellent representative for the store and understood our needs. Louis and Tristin who delivered and set our tub were both amazing and took the time to explain the many features of our tub. I would highly recommend this store for anyone in need of a hot tub.

The people at this store were extremely nice, knowledgeable, fairly priced and the delivery and set up was awesome. The hot tub itself is American made and works perfectly and I’m sure it will for years to come. It’s been over a year since we got it and still love it and the sellers! Great job y’all

One of the very best local businesses, I highly recommend! I went by all the other local spa stores and returned to this one, as I had a good feeling about these folks. I was right! As a first time spa buyer, I was guided towards the perfect spa for a fair price. A great experience all around. From the purchase, to the install and the start up. The entire team is genuinely concerned with th... More

One of the very best local businesses, I highly recommend! I went by all the other local spa stores and returned to this one, as I had a good feeling about these folks. I was right! As a first time spa buyer, I was guided towards the perfect spa for a fair price. A great experience all around. From the purchase, to the install and the start up. The entire team is genuinely concerned with the customer having the best experience, and it shows. The owner, Steve, has built a great, knowledgeable team that truly cares about the customer. Buy your spa here, you won't regret it. Less

I can’t recommend Hot Tubs of ABQ enough. They have been wonderful to deal with on every level. Mostly though, I just love my new Marquis Monaco Elite hot tub. It’s a perfect replacement for tub that came with our house and had finally pooped out. Bonus: the tech explained in-depth on cleaning and chemicals and I feel like this upgraded tub is much easier and more manageable to maintain. Thank yo... More

I can’t recommend Hot Tubs of ABQ enough. They have been wonderful to deal with on every level. Mostly though, I just love my new Marquis Monaco Elite hot tub. It’s a perfect replacement for tub that came with our house and had finally pooped out. Bonus: the tech explained in-depth on cleaning and chemicals and I feel like this upgraded tub is much easier and more manageable to maintain. Thank you Hot Tubs of Abq!! Less

Great customer service and staff that go the extra mile to ensure a great experience. Always a pleasure doing business with them.

They have an awesome delivery team...

Great experience over the years: I bought my hot tub from from Hot Tubs Albuquerque 6 years ago. The price was good, but there was a delay in arrival of perhaps two months. Steve compensated us for the delay with a chemicals credit at the store and they even moved the tub for me at not cost a year later. The SPA went down a couple months back, but they had it up and running with one service ca... More

Great experience over the years: I bought my hot tub from from Hot Tubs Albuquerque 6 years ago. The price was good, but there was a delay in arrival of perhaps two months. Steve compensated us for the delay with a chemicals credit at the store and they even moved the tub for me at not cost a year later. The SPA went down a couple months back, but they had it up and running with one service call, because the tech came prepared with parts for my model. Less

Staff was great! Very helpful balancing water, and great selection of chemicals and accessories!

Super friendly employees- and they’re always willing to educate and answer questions.

Great experience. Real customer service the price was right and the sales people were on top of it. We were given everything we needed to start up our spa. Good training on how to take care of our beautiful spa. Everyone emphasized that we could call them at any time for questions or help. We recommend hot tubs Albuquerque to everyone.

These guys are the best! Had an issue with my hot tub, they came out and fixed my issue. The tech was very friendly and knowledgeable. He took the time to explain to me how to properly use the hot tub. I would highly recommend these guys. And they are super affordable!!! They just earned a lifetime customer.

Everyone I talked to was super friendly, knowledgeable, and helpful, from the salesman at the store to the folks at the warehouse. They delivered to my house in Tijeras and got me set up with all the chemicals I will need for 4 months. It took a few days for my water to get delivered and they were kind enough to come back and make sure everything was working well and gave me some training on how ... More

Everyone I talked to was super friendly, knowledgeable, and helpful, from the salesman at the store to the folks at the warehouse. They delivered to my house in Tijeras and got me set up with all the chemicals I will need for 4 months. It took a few days for my water to get delivered and they were kind enough to come back and make sure everything was working well and gave me some training on how to maintain the hot tub. I knew nothing to begin with so I greatly appreciated that! It wasn't nearly as complicated as I thought it would be. I can't wait to get in!!! Less

Tracy in sales was wonderful as was Luis in service. Very responsive in all ways. Highly recommended.

Stopped by for questions about my spas chemical “imbalance”. Lindsey was extremely helpful and helped me get my chemicals balanced correctly. Didn’t even ask if my spa was purchased there, which tells me they are all about customer service! Thank you Hot Tubs Albuquerque! That one visit earned them a customer for life even though I live 40 minutes away!

Got a new tub just last week. The delivery went smoothly and Luis and Paul were very helpful! Thanks again.

They did a fantastic job and were super nice and polite! They were also extremely considerate of my property.

I purchased a Marquis hot tub from here. The staff have been great. Everyone has been helpful, too many to mention specifically. There were a couple of issues with the tub, but they made everything right in a timely manner. Highly recommended!

Luis was the best!! Great service very helpful! Very professional. Thank you!!!

Friendly, no pressure sales BY Tracy, with good communication and follow through on pricing and all accessories. Received my hot tub today, delivered safely by Jonathan and Luis. They were super personable, hard working and informative, walking me through the details of care of my new spa. Time will tell about the function and quality of the spa, but the customer service has been TOP NOTCH. I hig... More

Friendly, no pressure sales BY Tracy, with good communication and follow through on pricing and all accessories. Received my hot tub today, delivered safely by Jonathan and Luis. They were super personable, hard working and informative, walking me through the details of care of my new spa. Time will tell about the function and quality of the spa, but the customer service has been TOP NOTCH. I highly recommend them 👍 Less

They were so helpful! It was as if I was being taught how to take care of my water instead of just someone coming out and doing it, without showing me how and why! Amazing service

I went in today to buy some chemicals for my Hot tub which we did not purchase from their store (which we regret). The salesman and the owner We’re absolutely wonderful. Super knowledgeable and didn’t try sell things that weren’t essential. They even offered to send a tech to our house to help teach us how to get the chemicals right. My only regret is not buying our hot tub from them.

Great customer service Very helpful and knowledgeable. Definitely recommend!

Spoke with Scott and the next day Miquel came out to assess a leak. Fixed it cleanly within (2) hours and taught us a LOT about our spa. We purchased the Dimension One in 2013 and this was our first difficulty. ALL GOOD and big THANK-YOU to all!

We bought a hot tub from them and from the sales to installation, our experience has been amazing. They had to come back quite a few times as my backyard was not perfectly level, but they have always been very accommodating. Luis from their team has been extremely helpful and was always a phone call away if I ever had any questions or problems. I cannot recommend them highly enough.

We bought a hot tub from them and from the sales to installation, our experience has been amazing. They had to come back quite a few times as my backyard was not perfectly level, but they have always been very accommodating. Luis from their team has been extremely helpful and was always a phone call away if I ever had any questions or problems. I cannot recommend them highly enough.

I was able to get a perfect sized hot tub at a really great price and the installation and service have been terrific! Louis has helped me with a couple of service needs and has gone out of his way to be responsive and professional, and took care of my service needs easily. I highly recommend Hot Tubs Albuquerque.

Friendly staff and they do not try selling stuff you don't need

Friendly staff and they do not try selling stuff you don't need

I need service on my Hot Tub and Scott was great at helping me try to self-diagnose the issue. We thought it was the heating unit, so a service person was sent out. It turned out to be the control box. Since I live 100 mile outside of Albuquerque, I didn't want another service call, so the serviceman showed me exactly how to change out the control box once I received it. Great service.

Great bunch of people that are very focused on customer satisfaction. Owner Steve went out of his way to bring my preexisting electrical connection up to code and make sure my install was done exactly right. He has a professional installation crew that is courteous, efficient, and knowledgeable. Additionally, follow up care (in particular Scott and Miguel) is outstanding. I would highly recomm... More

Great bunch of people that are very focused on customer satisfaction. Owner Steve went out of his way to bring my preexisting electrical connection up to code and make sure my install was done exactly right. He has a professional installation crew that is courteous, efficient, and knowledgeable. Additionally, follow up care (in particular Scott and Miguel) is outstanding. I would highly recommend Hot Tubs Albuquerque to anyone looking for a quality, affordable hot tub from a place that takes good care of the customer. Less

Good customer service

Delivery guys were knowledgeable and hard working I recommend everyone use this company we were satisfied

Very helpful staff- highly recommend Hot Tubs Albuquerque

Very friendly and Steve was extremely knowledgeable. He helped us without selling us stuff that we didn't need.

I am surely glad to have trusted Hot Tubs Albuquerque with mu purchase of a second Jacuzzi. The first one I got 10 years ago from a different dealer (an 8 people tub which sits on my deck and is still working), but I wanted a smaller one to fit inside my sunroom for the winter days, and for privacy. Mr. Tracy patiently gave me the time to make up my mind and choose the right tub, a Viking Royale ... More

I am surely glad to have trusted Hot Tubs Albuquerque with mu purchase of a second Jacuzzi. The first one I got 10 years ago from a different dealer (an 8 people tub which sits on my deck and is still working), but I wanted a smaller one to fit inside my sunroom for the winter days, and for privacy. Mr. Tracy patiently gave me the time to make up my mind and choose the right tub, a Viking Royale P+. Paul and Louis made sure that the tub would be sitting pretty and functioning in my sunroom next to my sauna. It took some brainstorming and muscles to get the tub indoor, but the "dynamic duo" got the job done nice! Bravo! Now my sunroom is my favorite spot in the house after I get back from work: all is set up as a true SPA, falling water sound, the scent of my meditation/massage candles, the perfect jets, the lighting in the tub, a chalice of Prosecco, the nice cathedral windows of the sunroom showing me the flowers around the pond and the animals coming to drink there. All in perfect harmony, all giving me the perfect lift I need at the end of my day. That's where and how a piece of paradise becomes a reality. Less

WOW! We have been wanting a hot tub for years. This year I turn 40, so it was officially time! :) We shopped around to the "major" dealers in town and luckily found Hot Tubs Albuquerque. Their pricing was competitive and with everything rolled in (including CRANE delivery) it felt like a more transparent process. Tracey was incredibly patient as we selected and ordered our model. Delivery was pro... More

WOW! We have been wanting a hot tub for years. This year I turn 40, so it was officially time! :) We shopped around to the "major" dealers in town and luckily found Hot Tubs Albuquerque. Their pricing was competitive and with everything rolled in (including CRANE delivery) it felt like a more transparent process. Tracey was incredibly patient as we selected and ordered our model. Delivery was prompt and easy. Communication was exceptional throughout the process and they have even made time to help educate us on how to keep our tub running for many, many years. Definitely recommend! Less

Love my hot tub and the level of service I’ve received from the team at Hot Tubs of Albuquerque!

We were in the market for a spa and did not know where to go. It was sort of like flipping a coin when we pulled into Hot Tubs Albuquerque, and we are sure glad we did! We found a great deal on exactly what we wanted. Whenever we have had questions, they were available to assist us. Last week we moved to a new home and wanted to take the spa with us. The moving company wouldn't touch it. Along ca... More

We were in the market for a spa and did not know where to go. It was sort of like flipping a coin when we pulled into Hot Tubs Albuquerque, and we are sure glad we did! We found a great deal on exactly what we wanted. Whenever we have had questions, they were available to assist us. Last week we moved to a new home and wanted to take the spa with us. The moving company wouldn't touch it. Along came Scott and his team from Hot Tubs Albuquerque to the rescue! Scott found the best way to remove the spa from our old backyard and deliver it to our new one. This was no easy task since we now back up to water. Scott and his team had to find where the path behind our house began and they carried it down the trail. It is now safely tucked into our new backyard. We are very happy with Hot Tubs Albuquerque and will highly recommend them to anyone in the market for a spa. Less

This place is amazing. I bought a cheap tub, probably as cheap as they come and I was still treated as if I spent a fortune. They made sure everything was working and I had everything I needed even months after my purchase. The amount of customer service and respect given is unheard of now a days. Thank you guys for everything!

Fantastic communication, excellent service, great product! - Marquis Epic Spa - perfect installation. Just WOW!

We got a used tub and the girl at the front walked us through how to use the ease chemicals and how to keep our water clean. She gave us tons of time and very patiently explained how to use our tub. Waters been clean ever since!

From our 1st encounter with ABQ Hot Tubs we have had nothing short of awesome service. Our most recent was to get a folding lifter for the cover. He likes to work behind the scenes, but Scott was able to get us the exact folding cover lifter. Gary did a great job getting it installed. He even took time to return next day to resolve a minor customer issue.

Helpful salesman but couldn't help me with my old tub Don't blame him He's in the business for selling new tubs but he did give me advice on how to fix mine

Hot Tubs Albuquerque deserve the 5 stars. COVID backed up the delivery but they kept in touch and we received the tub today. The quality and colors were exactly what we wanted. Special shout out to Luis and Paul, they made delivery and set up super simple. They both made sure we were 100% happy before leaving. Good job Hot Tubs Albuquerque, looking forward to referring you.

We purchased our hot tub from Hot Tubs Albuquerque. Lindsey our sales rep was very friendly and knowledgable and didn't pressure us into a sale but gave us many options that fit our needs. The delivery guys were fantastic they were professional and carefully installed the tub in our yard. Gary came out to show me how to use the tub and chemicals and he was awesome. He was so knowledgable and easi... More

We purchased our hot tub from Hot Tubs Albuquerque. Lindsey our sales rep was very friendly and knowledgable and didn't pressure us into a sale but gave us many options that fit our needs. The delivery guys were fantastic they were professional and carefully installed the tub in our yard. Gary came out to show me how to use the tub and chemicals and he was awesome. He was so knowledgable and easily explained everything we needed to do with the chemicals and maintaining the tub. He also assured me that if I had any questions to call him anytime. We're so glad we chose a local company to purchase our tub from. It's so nice to know we have a team of experts if we need anything for our tub. Thank you Hot Tubs ABQ we're very happy with our tub! Less

AMAZING products, but more importantly, AMAZING people!!! The staff and service here can’t be beat. All of my questions were answered accurately and I really felt welcomed! 5+ stars!

Great friendly staff, fast customer service. I had a knob that broke on my tub, went into the store and they took pictures to find me a replacement. Within 5 minutes of me leaving they called from the warehouse, I sent Scott some pictures of the knob and they had it in stock. Scott brought the part to my house and was nice enough to even Install it. The customer service when I first went into t... More

Great friendly staff, fast customer service. I had a knob that broke on my tub, went into the store and they took pictures to find me a replacement. Within 5 minutes of me leaving they called from the warehouse, I sent Scott some pictures of the knob and they had it in stock. Scott brought the part to my house and was nice enough to even Install it. The customer service when I first went into the store 3 years was why I purchased it from them in the first place. I highly recommend them Less

Bought my first hot tub and the sales staff were great, no pressure sales and very knowledgeable. The delivery guys were great and walked through everything and made sure I was comfortable before they left. The set up was smooth. Can not recommend more highly.

Definitely recommend Luis was very helpful and hard working. Was very satisfied with my hot tub and the set up.

Got a good deal on a returned hot tub. Great help from the sales staff. It was a tight fit getting it into our patio, but their delivery crew was skilled and neither the gate nor the tub was scratched. They then set it up and explained the process of filling, etc. After it was full we were shown how to keep the tub clean, use the chemicals, and work the controls. Excellent service!!

Everyone at Hot Tubs Albuquerque is INCREDIBLE! From start to finish they have all gone above and beyond. Tracy answered all of our questions and many calls during the entire process. Scott was so helpful and friendly setting up appointments and following up after all was installed. Steve and Luis delivered our tub faster than expected and helped with every question or concern. Luis was incredib... More

Everyone at Hot Tubs Albuquerque is INCREDIBLE! From start to finish they have all gone above and beyond. Tracy answered all of our questions and many calls during the entire process. Scott was so helpful and friendly setting up appointments and following up after all was installed. Steve and Luis delivered our tub faster than expected and helped with every question or concern. Luis was incredibly patient and helpful going over the fill and chemical process. Thank you so much! You all are amazing! Less

We was working with Scott and Miguel on our hot tub. They both did an outstanding job with customer service. I would highly recommend Hot Tubs Albuquerque!

Scott and his team truly care about the entire customer experience! They patiently advised me on what type of hot tub would best serve my needs and budget. Installation was fast, clean and efficient...... we got to have a great soak the first night! Top notch service and they went the extra mile to get the new tub running for a special gift to my family ASAP! Patient, kind and professional cr... More

Scott and his team truly care about the entire customer experience! They patiently advised me on what type of hot tub would best serve my needs and budget. Installation was fast, clean and efficient...... we got to have a great soak the first night! Top notch service and they went the extra mile to get the new tub running for a special gift to my family ASAP! Patient, kind and professional crew👍 Less

Our hot tub install went without a hitch! Scott was extremely helpful courteous and he showed up on time as planned. He offered solutions and suggestions on proper tub operation. A definite 5 star experience!

Hot Tubs Albuquerque has done a wonderful job maintaining my 21 year old Marquis hot tub. Recently there was a problem with an old pressure pad. The technician, Luis, came out quickly and diagnosed possible solutions. With the assistance of Scott and Steve, who found an old part in the warehouse, he was able to correct the problem and the hot tub is functional again.

Delighted with the tub I purchased at Hot Tubs Albuquerque. Sales did an excellent job in advising me and all my questions were answered. I just scheduled them to come out and do a drain and fill for me this week. I am enjoying the heck out of my tub.

I bought my hot tub 3 1/2 years ago and have been very happy with both the tub and the service. Steve and Scott have been very responsive to anything I needed. An electrical component failed shortly after the warranty ran out and would have been very costly to replace. Steve said that shouldn’t have happened and went to bat for me with the manufacturer. They provided the part at no cost. I recomm... More

I bought my hot tub 3 1/2 years ago and have been very happy with both the tub and the service. Steve and Scott have been very responsive to anything I needed. An electrical component failed shortly after the warranty ran out and would have been very costly to replace. Steve said that shouldn’t have happened and went to bat for me with the manufacturer. They provided the part at no cost. I recommend Hot Tubs Albuquerque to any one considering a hot tub. Less

Hot Tubs Albuquerque came to our home to dispose of our old hot tub. They were on time and the men were very courteous. They had the tub out in less than 30 minutes. The price was really reasonable. Thanks Hot Tub Albuquerque!!!

Bought a tub; had to wait a little while but well worth it. The delivery, installation, electric hookup and tutorial of how to use, clean and maintain was outstanding. The tub itself, which was one of the least expensive tubs is incredibly comfortable. Exactly what we told Tracey what we wanted/didn't want in a tub. Thanks! So far very happy. (Didn't give a 5 because I never gives 5s)

Great business to deal with...professional, friendly service. Recently needed a minor part and Scott was very helpful in working with the factory to get it to me. I definitely recommend Hot Tubs Albuquerque if you are in the market... one of the best purchases we have ever made.

From the beginning in the sales room to the delivery and installation these folks did an awesome job. Steve, Lindsey, and Tracy were super helpful and never pushy, Steve's goal is to fit the tub to the person and he is mindful of your budget and personal tastes. Paul, Scott, Miguel, and Luis, were my site inspection and delivery and set up team and they were all great. A big shout out for Migu... More

From the beginning in the sales room to the delivery and installation these folks did an awesome job. Steve, Lindsey, and Tracy were super helpful and never pushy, Steve's goal is to fit the tub to the person and he is mindful of your budget and personal tastes. Paul, Scott, Miguel, and Luis, were my site inspection and delivery and set up team and they were all great. A big shout out for Miguel and Luis super friendly and very knowledgeable. They were all about me being satisfied with the placement of the tub and made sure I undersrood how to care for it. Great experience all around!!! Less

Exceptional service, and premier products at affordable prices. Their professional install team made the entire process go very smooth. Thank you!!!

Hot Tubs Albuquerque (HTA) made buying a new, replacement hot tub easy and hassle free. Tracy was great to work with on the sales side, and Scott, Luis and Miguel were top notch on the delivery and setup. Watching them get it over my block wall and into the backyard was amazing. Enjoying my new Viking Spas hot tub! Would highly recommend buying from HTA.

Always great, friendly customer service! They really make you know you are important!

Scott and his team did an excellent job of repairing our hot tub

We bought a house that had a working twenty year old hot tub but it stopped working after one year. Hot Tubs Albuquerque (HTA) went above and beyond to get it working again. We paid for HTA to replace the compressor but then the hot water heater went out, and instead of selling us a new one, they rebuilt and installed the old one. For FREE. Everyone at the warehouse, at the store, and the guys wh... More

We bought a house that had a working twenty year old hot tub but it stopped working after one year. Hot Tubs Albuquerque (HTA) went above and beyond to get it working again. We paid for HTA to replace the compressor but then the hot water heater went out, and instead of selling us a new one, they rebuilt and installed the old one. For FREE. Everyone at the warehouse, at the store, and the guys who came out were exceptional customer service representatives, honest, and pleasant. Shout out to Scott, Gary, and Miguel! And, though I never met the owner, a big shout out to him or her for running a company that clearly has high customer service standards and operates the highest quality service in an honest, forthright way. Less

I do not post reviews, so this must of have been extraordinary. Our hot tub died eight months ago & we purchased a new Marquis to replace it from Hot Tubs Albuquerque. It was delivered & installed this week. It is too soon to review the product, but not the delivery, setup & usage instructions delivered by the Hot Tubs Albuquerque crew. In a word: OUTSTANDING! Scott, Luis & Miguel were terrific... More

I do not post reviews, so this must of have been extraordinary. Our hot tub died eight months ago & we purchased a new Marquis to replace it from Hot Tubs Albuquerque. It was delivered & installed this week. It is too soon to review the product, but not the delivery, setup & usage instructions delivered by the Hot Tubs Albuquerque crew. In a word: OUTSTANDING! Scott, Luis & Miguel were terrific. Scott is the leader & is focused on customer satisfaction. So are Luis & Miguel. We were concerned about a couple of issues when moving a seven-foot, 500 pound device through a gate & placing it on a relatively new raised paver platform. They listened & placed the new tub with no difficulty. They were patient with our requests to adjust the placement to be “just right” & they nailed it. Our electrician insisted on being there for installation (an electrician did not have to there, just the correct service). Hookup was flawless as they worked together. Scott headed back to the shop. Miguel & Luis finished the setup to ensure everything was functioning properly. They then reviewed operating procedures, regular upkeep & chemical balance practices. They were patient & answered all of our questions, sometimes more than once, & made sure we understood & were happy. Both were knowledgeable & made an effective tag-team teaching us about the new tub. All were courteous, polite & had a nice sense of humor....our style. Based on our experience, I am certain if we have any product questions or issues, they will be handled in a similar fashion as our delivery & installation. Less

Fast, friendly service. I would highly recommend Hot Tubs Alb. to anyone looking to purchase a hot tub. Thanks for the help today fellas!

The best people and service, and great hot tubs!

Hot Tubs Albuquerque and their staff are amazing. They are so knowledgeable about their products and really want to help you find what you need. No pressure to buy...just got us what we needed! We upgraded to a Marquis and are excitedly waiting for the new delivery. I'm hoping in years to come we will purchase a swim spa from them; it's on my bucket list. They have our business for life! Thank yo... More

Hot Tubs Albuquerque and their staff are amazing. They are so knowledgeable about their products and really want to help you find what you need. No pressure to buy...just got us what we needed! We upgraded to a Marquis and are excitedly waiting for the new delivery. I'm hoping in years to come we will purchase a swim spa from them; it's on my bucket list. They have our business for life! Thank you Tracy and Steve for your time and patience as we figured out what our family needed. Less

the tubs were HOT. the service was HOTTER.

I was very pleased with the timely service as well as the hospitable follow ups given to clientele. Hot tubs ABQ anticipated needs and served with great enthusiasm. Customer service is a priority with this company. Quality products in addition to gold star service is the standard and I strongly recommend bringing your business to them.

We had such a great experience with Hot Tubs Albuquerque! Installation was smooth even though we had a very tricky location and terrain to work around. Scott was professional and knowledgable about all things hot tubs including chemicals, power, hot tub settings, and water quality. He went out of his way to provide amazing customer service and answered my questions day and night! Thank you hot tu... More

We had such a great experience with Hot Tubs Albuquerque! Installation was smooth even though we had a very tricky location and terrain to work around. Scott was professional and knowledgable about all things hot tubs including chemicals, power, hot tub settings, and water quality. He went out of his way to provide amazing customer service and answered my questions day and night! Thank you hot tubs Albuquerque!!! Less

We absolutely love our hot tub and our enjoyment of it has been made possible by the wonderful customer service provided by the owner and staff. It was our first time ever owning a tub and we had a self-inflicted user error when starting out and they were there to quickly fix it and get us set up for success. The relaxation and pain relief that it has brought to our lives has been remarkable and ... More

We absolutely love our hot tub and our enjoyment of it has been made possible by the wonderful customer service provided by the owner and staff. It was our first time ever owning a tub and we had a self-inflicted user error when starting out and they were there to quickly fix it and get us set up for success. The relaxation and pain relief that it has brought to our lives has been remarkable and because we know they are just a phone call away maintenance has been stress free too! Buying from this local company has been one of our most gratifying decisions to date. Less

I had an amazing experience with these guys buying my first hot tub! Tracy was great to work with on selecting the right one for me & always kept me informed on when it was coming. Scott was wonderful to work with on the delivery process & has taken complete care of me even after I got my hot tub! Luis was so helpful on helping me start it up & show me how to take care of it. I’m beyond happy w... More

I had an amazing experience with these guys buying my first hot tub! Tracy was great to work with on selecting the right one for me & always kept me informed on when it was coming. Scott was wonderful to work with on the delivery process & has taken complete care of me even after I got my hot tub! Luis was so helpful on helping me start it up & show me how to take care of it. I’m beyond happy with everything these guys have done from the very start! Highly recommend buying from them!! Less

We purchased Viking 3 round with LED lights and absolutely love it. It was an ideal choice for a smaller space and the round shape is a nice change from the traditional style. We chose Hot Tubs of Albuquerque after reviewing the many favorable comments from customers. The Sales Associate and technicians were knowledgeable, professional and extremely helpful in answering all my questions in throug... More

We purchased Viking 3 round with LED lights and absolutely love it. It was an ideal choice for a smaller space and the round shape is a nice change from the traditional style. We chose Hot Tubs of Albuquerque after reviewing the many favorable comments from customers. The Sales Associate and technicians were knowledgeable, professional and extremely helpful in answering all my questions in through and timely manner. We were impressed to learn they complete a site inspection to ensure they had the right equipment upon delivery for a seamless installation. We have reached out several times over the past couple of months with various questions and each time we received prompt customer service over the phone or in person. They also offer various services to help you maintain your tub and always provide helpful tips along the way. This is a great company with a variety of hot tubs to meet your individual needs and a team of people to make sure you’re always a satisfied customer! Less

Was very happy with serviceTechnician was very knowledgeable show up a little early would definitely recommend them to other people

I have nothing but wonderful things to say about Hot Tubs Albuquerque (HTA). They gave me an excellent deal, they delivered my tub (including steps and a cover at no cost), and they worked with my electrician to make sure my installation went smoothly. HTA has electricians they use as well, but they will work with your personal electrician if you prefer. I bought my tub nearly two years ago and t... More

I have nothing but wonderful things to say about Hot Tubs Albuquerque (HTA). They gave me an excellent deal, they delivered my tub (including steps and a cover at no cost), and they worked with my electrician to make sure my installation went smoothly. HTA has electricians they use as well, but they will work with your personal electrician if you prefer. I bought my tub nearly two years ago and they have helped me with maintenance and general advice with great professionalism and timeliness. If you are considering buying a hot tub, this is the only business to consider. HTA is the best in town by far. Less

They came out took out our old hot tub, and put in the new. Recommended an electrician which came out and connected it. We had warranty work and they have been true to their word.

Highly recommend for your hot tub and spa needs! Not only was my buying experience easy and stress free, but Steve (the owner) was incredibly professional, courteous and knowledgeable. Remarkable customer service. They have a customer for life!