based on 101 reviews
We would rate experience with LB Closets as 100% satisfaction. The entire team exceeded our expectations. Carlos designed our 4 spaces according to our specifications, on the spot, making a few adjustments to maximize the space. Julio arrived on the exact date & time scheduled. He & an assistant performed the installation seamlessly & timely. The price was reasonable. Above all, the quality of m... More
We would rate experience with LB Closets as 100% satisfaction. The entire team exceeded our expectations. Carlos designed our 4 spaces according to our specifications, on the spot, making a few adjustments to maximize the space. Julio arrived on the exact date & time scheduled. He & an assistant performed the installation seamlessly & timely. The price was reasonable. Above all, the quality of materials & professionalism was impressive. We would not hesitate to reccommend them. Anne & Las Less
Second time using this company for closet, laundry, and hallway storage. Both times they did an excellent job and it created a lot of extra storage for us. I thought the price was fair, and the staff and installers were very professional.
My husband and I recently bought a brand new home - the one major downside is that the master closet was woefully tiny and the space was horribly utilized. My husband found LB on Google and we are so glad he did. Carlos and his team were WONDERFUL. I cannot say enough kind words about them and the work they did to turn our crappy construction grade closet into a beautiful, clean and most importan... More
My husband and I recently bought a brand new home - the one major downside is that the master closet was woefully tiny and the space was horribly utilized. My husband found LB on Google and we are so glad he did. Carlos and his team were WONDERFUL. I cannot say enough kind words about them and the work they did to turn our crappy construction grade closet into a beautiful, clean and most importantly, functional, space. We highly recommend them and their work! The price was beyond reasonable as well as an added bonus:) Less
LB did an amazing job of my closet. From the initial design process to installation it was awesome. Victoria and Julio are stars!
Amazing all the way around. Great price, service, installation. Would and will use them again. We had three kids closets done and the sanity it brings me is worth every penny. Wish I would have done it years ago. Thanks LB closets!!
My goodness! After a tragic failure of a previous closet system, Carlos and helper came to our rescue and installed a system that is perfect. They were quick, efficient and made no mess. They even attempted to fix my bifold door which had been damaged. Sadly, we have had to replace it. I would highly recommended these two gentlemen as well as the company.
L&B Closets is an amazing group!! From the customer service representative that answered the phone, to Carlos coming to my home was amazing!! Carlos listened to my needs, and customized my multiple closest to perfection. We will definitely use there service again in the future.
Extremely nice staff, always very welcoming and willing to help! Highly recommended!
. No one communicates in the company. The work turned out ok but they definitely have some kinks to work out. My project was estimated 2 days and wasn’t done completely until 2 months 😒
LB Closets were a pleasure to work with. Victoria was awesome in making suggestions to fit our needs and wants. Brando and Travis install!ed our closet and they were on time and very professional. We love our closet and highly recommend them! Dale and Trudi Olson
From our very first interaction to the completion of our projects were fabulous. We've had two projects done by the professionals at LB Closets. Such beautiful craftsmanship! And, top notch customer service. We would highly recommend...You won't be disappointed.
LB Closets did a fantastic job on my garage cabinets! Couldn’t be happier!
My LB pantry is terrific! The process was easy, they were patient with several plan requests and revisions, they came out to measure, and the installation was perfect. We're still moving in, so it looks a bit sparse, but you get the picture. A little freezer will go where the step stool is now. Thank you, LB!
LB Closets installed 4 upgrades to my newly-built home. Garage entry "drop zone" cabinets, countertop, cubbies and drawers; laundry room cubbies, countertop and hanging bars; kitchen roll-out drawers, including a garbage/recycle bin area; and an entertainment center in my family room with shelving and under-counter cabinet storage. The installation teams were GREAT! They "fixed" minor things t... More
LB Closets installed 4 upgrades to my newly-built home. Garage entry "drop zone" cabinets, countertop, cubbies and drawers; laundry room cubbies, countertop and hanging bars; kitchen roll-out drawers, including a garbage/recycle bin area; and an entertainment center in my family room with shelving and under-counter cabinet storage. The installation teams were GREAT! They "fixed" minor things that weren't accounted for during the original measurements, and the finished product, on all of the areas, met all of my expectations! I highly recommend the entire LB team, from design, to pricing, ordering, installation, and payment! Less
Went from a closet with a single pole with 2 entry ways and accordion doors that kept pulling from the tracks to an elaborate closet that includes double and single hangs, jewelry trays, a safe, laundry baskets, lights and sliding glass doors!! Professional, punctual and creative! Loved working with Lance and his crew. I’m a corporate buyer by trade and they beat California Closets hands down
Wow what a difference in my closet. Always wanted a closet organizer but thought I could not afford it. Contacted LB Closets, and yes I could afford it. We love the closet and the entire process was so easy the crew was great. Thank you LB Closets.
Excellent job! Great experience, this has made me love my house, my closets are beautiful. I would definitely recommend LB Closets to everyone. Professional, great design and reasonably priced.
I got my home office done by LB Closets, and I am very satisfied with the results. They have good quality products. Victoria the designer did a good job together with Christopher the installer and his assistant Mario. They transformed my home office into a marvelous workspace.
Carlos came out to give us a quote, he was professional and experienced in what he does. LB Closets also refers a business to do the demo of current closet so you don't have to find a contractor on your own. The finished product is amazing.
Amazing work! We love our new closet.
We are thrilled with our new MBR closet and experience with LB Closets.Victoria worked with us on the design tweaking it until it was exactly what we wanted. Her suggestions were invaluable. She answered every call & text promptly, and met us at the showroom twice. She called after the installation to be sure we were pleased. She & Elisabeth updated during every phase. Our installers, Mike & Came... More
We are thrilled with our new MBR closet and experience with LB Closets.Victoria worked with us on the design tweaking it until it was exactly what we wanted. Her suggestions were invaluable. She answered every call & text promptly, and met us at the showroom twice. She called after the installation to be sure we were pleased. She & Elisabeth updated during every phase. Our installers, Mike & Cameron, arrived on time, were very professional and cleaned when the job was completed. We absolutely recommend LB Closets and will use them again. Less
Very competitive rates, excellent service, and great designs from Carlos is why we choose LB closets for the homes we remodel. The installs are on time, crews are responsive and respectful. They clean up after themselves. Sometimes, we forget that they came and are pleasantly surprised to see the closets done.
Extremely pleased! Working with Victoria was great! She was very professional and really listened to what we needed and developed a plan that really worked for our Primary Walk-in closet to maximize storage. Ethan installed the closet and did an amazing job! Our closet is gorgeous! Every inch of space utilized. An incredible custom look for a very reasonable price! We will be using L&B again f... More
Extremely pleased! Working with Victoria was great! She was very professional and really listened to what we needed and developed a plan that really worked for our Primary Walk-in closet to maximize storage. Ethan installed the closet and did an amazing job! Our closet is gorgeous! Every inch of space utilized. An incredible custom look for a very reasonable price! We will be using L&B again for other projects. Less
L&B installed a closet system in our master closet several years ago. They were professional and responsive and the system has functioned very well. The experience in working with them was much better than the larger chain closet companies and the value they provided us with was outstanding. I would not hesitate to recommend them and would use them again. We recently had one corner that was l... More
L&B installed a closet system in our master closet several years ago. They were professional and responsive and the system has functioned very well. The experience in working with them was much better than the larger chain closet companies and the value they provided us with was outstanding. I would not hesitate to recommend them and would use them again. We recently had one corner that was loose and we called them and they promptly came out and made the adjustment. Less
We met Carlos from LB Closets at the home show. He was very professional and knew the business. We had Carlos come out and we discussed what we were looking for and he was able to draw up a picture of what our closet would look like and the cost. Very reasonable and he listened to exactly what we wanted. We let them know we wanted to do it and they got on it quickly. We received updates on a cons... More
We met Carlos from LB Closets at the home show. He was very professional and knew the business. We had Carlos come out and we discussed what we were looking for and he was able to draw up a picture of what our closet would look like and the cost. Very reasonable and he listened to exactly what we wanted. We let them know we wanted to do it and they got on it quickly. We received updates on a consistent basis including emails letting us know that they were excited to help us have our dream closet. The day of installation Chad called us and gave us the time he would be arriving and he was actually a little early which worked out great. We are 100% satisfied with the way our closet turned out. I highly recommend LB Closets Brad Buckeye AZ Less
We had a great experience working with LB closets. We were so happy with how it went. They were fast efficient communicated well, and I feel like a great value for the price.
Love these guys!! Have been using them for years and quality and service has gotten better!! So many great options to make your closet beautiful with lots of colors and style and options to chose from.
I had the absolute best experience with L & B Closets ~ from the sales team, design, to installation! I am thrilled with how my small closet now houses my wardrobe and shoes. Highly recommend!
Mike and Chad did an excellent job installing cabinets in my butlers pantry! They were professional, personable and efficient! I am very pleased with the quality of the materials and the workmanship! I would highly recommend L&B Closets because of the outstanding customer service that was provided by Carlos (designer), Mike and Chad!
LB is the best! Great customer service, awesome designs, sturdy and long lasting products. I have used LB for all of our closets and garage cabinets and would 1000% recommend them to anyone!! You will not regret using LB!
We order our closets from Carlos and was very happy with quality of service. Highly recommend
Carlos, my designer was fantastic to work with. He answered all my questions and made sure to provide a functional closet with what I was asking for.very happy with my new closet I will definitely be getting all my closets done in the future.
This is my second experience with designer, Carlos. Each time was such a pleasure. He took his time and provided his opinion and design expertise, and what would best work for me both functionally and aesthetically. I do not remember the name of the gentleman that did my first install. The add-on install was done by Ryan. But both gentlemen were so professional they answered all my questions and... More
This is my second experience with designer, Carlos. Each time was such a pleasure. He took his time and provided his opinion and design expertise, and what would best work for me both functionally and aesthetically. I do not remember the name of the gentleman that did my first install. The add-on install was done by Ryan. But both gentlemen were so professional they answered all my questions and left my closet meet after the work was done. I would highly recommend LB closet. Less
I would Highly recommend LB Closets. Carlos did a great job planning my closet. The installers Robert, Ethan and Chad were very polite. They did a great job installing my closet and cleaned up everything when done.
From estimate to install was a pretty smooth process, pantry looks great , and installers were professional and courteous, answered my questions perfectly
The L&B Company and Crew did a fantastic job in estimating my garage cabinet requirements and installing them. They arrived on time and finished in record time. We are 110% pleased with the cabinets and the installation. Will recommend L&B Closets whenever I can!
The team at L&B is fantastic. From start to finish we felt heard, our needs were addressed, the product is high quality and we love our new closet. The details and care that they put into our closet is greatly appreciated. And they were less costly than the others we talked to!
Team did and outstanding job from the design process to delivery materials and installation it was great. Everyone communicated very well from prior to the installation and even on the way to arriving at my home. The team did a great job in installing my garage cabinets left my area clean and we're very polite courteous and professional. Definitely will do business with in the future
First off Brando, the owner is amazing. Responds incredibly quickly, provides great ideas and advice and is very transparent and knowledgeable. We got exactly what we asked for very quickly. The installer was so kind and very respectful while having to go in and out of the house multiple times while I was on work calls. He was quick and efficient as well. We will be using them for a couple other ... More
First off Brando, the owner is amazing. Responds incredibly quickly, provides great ideas and advice and is very transparent and knowledgeable. We got exactly what we asked for very quickly. The installer was so kind and very respectful while having to go in and out of the house multiple times while I was on work calls. He was quick and efficient as well. We will be using them for a couple other house projects as well. Absolutely recommend! Less
I chose LB Closets for their designs, service, estimates and my master closet is coming together fabulous I’m excited we just moved and I love their product.
Brando and LB closets did an amazing job on my master bedroom closet, which included a center island to the size and height I wanted. They were less expensive than competitors without sacrificing quality. They have a lifetime guarantee that is especially applicable because as your life changes and you need a different configuration, they’ll come out to make the changes without having to demo and ... More
Brando and LB closets did an amazing job on my master bedroom closet, which included a center island to the size and height I wanted. They were less expensive than competitors without sacrificing quality. They have a lifetime guarantee that is especially applicable because as your life changes and you need a different configuration, they’ll come out to make the changes without having to demo and start over. I got quotes from Home Depot, California Closets, Closets by Design and local small business company. I chose LB and have no regrets! Less
I have worked with Brando on many diverse projects for my clients. As a business owner and designer, I expect nothing but the best and have never been let down. The entire team at L&B Closets understands the value of quality workmanship and customer service making it easy for me to give them a five star rating.
I reached out to L&B closets to redo my builder grade master bedroom closet because we were running out of space and it was clear that the space could be utilized better. I had considered installing the ikea pax system but figured it’d be worthwhile to reach out to local closet installers. I met with Brando and he exceeded expectations on delivering that vision and giving advice in areas where I ... More
I reached out to L&B closets to redo my builder grade master bedroom closet because we were running out of space and it was clear that the space could be utilized better. I had considered installing the ikea pax system but figured it’d be worthwhile to reach out to local closet installers. I met with Brando and he exceeded expectations on delivering that vision and giving advice in areas where I thought I already knew what I wanted. After having Brando look at my master closet, I asked them to also transform my linen closet, and after pitching my initial vision - Brando gave some feedback based on the potential resale value of my home while meeting my needs for my closet. He sent over design mock-ups quickly and was able to even make tweaks as needed with the initial design. Ultimately his pricing was extremely reasonable, was fully customizable and included installation! The installers were professional, on time, and were really quick - finishing the project in just a few hours. Overall I’m really pleased with the results and would definitely recommend their service. My only slight con would be that L&B closets doesn’t demo your existing closet. In part this is helpful, because it keeps labor costs down but on the other hand, I could see some individuals preferring that they do everything including the closet demo. Builder grade closets are extremely easy to take down, so I was happy to save some money doing it myself but that may not be for everyone. Fortunately they did send over some handymen who could do it but I didn’t find it necessary. Less
This is my third time I've used L & B Closets for complete design and install cabinets and closet for my house. I am pleased, and very happy with how my cabinets look. I, especially, would like to thank Brando for his professionalism, exquisite taste and knowledge of details with all three projects. He also has incredible patience and values superior customer service. I also want to thank Bra... More
This is my third time I've used L & B Closets for complete design and install cabinets and closet for my house. I am pleased, and very happy with how my cabinets look. I, especially, would like to thank Brando for his professionalism, exquisite taste and knowledge of details with all three projects. He also has incredible patience and values superior customer service. I also want to thank Brando's team, they did everything to make what seemed impossible, POSSIBLE. I highly recommend L& B Closets! LanaVS Less
As a 20+ year Realtor, I can say with confidence this is a WONDERFUL company to work with. The quality and pricing is a fraction of the big box competition (classy closets, etc..).
We used L&B to design and install custom built-ins to our master bdrm. With the work and quality being nothing short of 5 stars we used them to do our two additional closets. We use them for all custom work, they are very professional and competitive prices.
We consulted with several local closet companies and ultimately found that L&B (Jordan) was the only one actually listening to our needs, design ideas and timing. He sat down with us in real-time to discuss the layout, space and wish list for the master closet. This was complicated given we were also bringing some of the master bathroom flooring into the closet and leveraging some of the granite... More
We consulted with several local closet companies and ultimately found that L&B (Jordan) was the only one actually listening to our needs, design ideas and timing. He sat down with us in real-time to discuss the layout, space and wish list for the master closet. This was complicated given we were also bringing some of the master bathroom flooring into the closet and leveraging some of the granite for the top of the island. We needed the closet colors to work with the flooring as well. Again, Jordan came through with a great 2-tone design that really complimented the bathroom and flooring. Given everything we did, L&B was competitive with their pricing and were able to schedule relatively quickly. Our installers (sorry, bad with names!) were nice guys, respectful and made quick work of our job. Despite some troubles with the LED lighting, Travis, the project manager made good on his word to come by (multiple times) to ensure everything was fixed and working to our satisfaction. As you can see, the transformation is amazing and there is more room than we know what to do with!! Many thanks to L&B Closets for a great experience and awesome remodel! Less
We’ve had LB closets do a handful of projects for us, We have worked both with Lance and Brando and I’m very satisfied with the end result, we will be using them for some more upcoming projects! They always work with out ideas and have addressed all of our requests. Brando has been so great to work with. We can not wait to have them customize our walk-in closets and our pantry. We will definitely... More
We’ve had LB closets do a handful of projects for us, We have worked both with Lance and Brando and I’m very satisfied with the end result, we will be using them for some more upcoming projects! They always work with out ideas and have addressed all of our requests. Brando has been so great to work with. We can not wait to have them customize our walk-in closets and our pantry. We will definitely recommend this company to our friends and family. Less
Brando has been particularly very prompt in responding, nice to work with. Thank you, Brando. Keep up good work.
Brando has been an absolute pleasure to work with. We have completed 4 different projects in our home to include our master closet, office, laundry, and theater built ins. Brando listens to his customers and designs the spaces accordingly. He is clear about price and honest about ideas for how to stay on budget. He is very responsive and his communication is excellent. The workmanship is ver... More
Brando has been an absolute pleasure to work with. We have completed 4 different projects in our home to include our master closet, office, laundry, and theater built ins. Brando listens to his customers and designs the spaces accordingly. He is clear about price and honest about ideas for how to stay on budget. He is very responsive and his communication is excellent. The workmanship is very good, we have not had any problems. Small things were fixed right away. Timelines are presented clearly and have been accurate. I would highly recommend LB Closet and Brando! Less
I had L & B Closets design and install my master closet. The experience could not have been better! The salesman/designer, Carlos, was professional, flexible and responsive. He worked easily with the design software so that any changes I wanted to make to the design I could instantly view on screen. Elisabeth, in the office, helped make the scheduling and billing process simple and pleasant. And ... More
I had L & B Closets design and install my master closet. The experience could not have been better! The salesman/designer, Carlos, was professional, flexible and responsive. He worked easily with the design software so that any changes I wanted to make to the design I could instantly view on screen. Elisabeth, in the office, helped make the scheduling and billing process simple and pleasant. And on the day of installation, Travis and Brando arrived right on time making quick work of installing every piece perfectly, remaining upbeat and efficient the entire time. Every contact with this company made me feel like a very valuable customer. I would highly recommend this business and look forward to using them again! Less
Brando has done several projects for me and does an exceptional job. Great design ideas, quality custom closets installed in a timely professional manner. I would recommend L&B Closets to anyone.
Absolutely great. I normally don’t rate companies but L&B closets were so good I had to let everyone know. Professional crew and everything from design to installation was impeccable. Awesome folks!
The whole experience was professional. Great price, exceptional quality. We did garage cabinets and 2 closets. Wow!! Awesome storage.
What a great experience we had with L & B Closets from start to finish! The rep that came out initially was very helpful and knowledgeable about their products and our options. They used software to create a sketch of our garage cabinet project. The ordering process was easy, they followed up with updates on our order in a timely manner, and the installers were excellent. Couldn't be happier! Hig... More
What a great experience we had with L & B Closets from start to finish! The rep that came out initially was very helpful and knowledgeable about their products and our options. They used software to create a sketch of our garage cabinet project. The ordering process was easy, they followed up with updates on our order in a timely manner, and the installers were excellent. Couldn't be happier! Highly recommend! Less
I highly recommend L&B Closets. We had them install garage cabinets and interior closet shelving in 2 homes. They were very professional and we are very happy with the results.
Great company and highly recommended.
We were in need of a master closet remodel and called 3 closet companies to give us a quote and Lance was the only one that gave us what we were looking for. Our master closet was so small and not functional. Lance exceeded our expectations and now we enjoy walking in our new closet. Highly recommend L & B Closets!
I’ve always dreamt of a custom closet and I finally got one with this company! I did a lot of research before I picked a company because I didn’t want to pay way over what was necessary. Custom closets aren’t cheap by any means, but with LB Closets, they’re manageable. I met with 5 different closet design representatives and Brando with LB was by far the most honest and accommodating out of the ... More
I’ve always dreamt of a custom closet and I finally got one with this company! I did a lot of research before I picked a company because I didn’t want to pay way over what was necessary. Custom closets aren’t cheap by any means, but with LB Closets, they’re manageable. I met with 5 different closet design representatives and Brando with LB was by far the most honest and accommodating out of the entire bunch. Most of the reason I ended up going with LB was because of Brando and how respectful he was throughout the entire process. He was able to work with me and help design the closet I wanted. I took bits and pieces from each of the consultations I had and Brando helped me put them all together to design a beautiful closet. He helped me save money where I needed to by eliminating certain aspects I didn’t truly need. He worked with me to find a design that fit with my budget. The timeline to get their materials was a little extended due to COVID, but it was still quicker than many of their competitors said it would be! The installers came on time and assembled my entire closet in one day. The quality and design was perfect! I’m absolutely in love with my closet and it’s everything I ever could’ve dreamt for and more! I can’t recommend this company enough, and if you get a chance to work with Brando, you absolutely should! Less
L&B Closets did an excellent job would highly recommend them. They re-did my Closet and my laundry room.
Professional. Responded quickly to questions. Easy to work. Both the sales person and the installer were great. The installer did a great job and cleaned up all the mess and took away the garbage. The sales person was very responsive to texts and emails He did a great job understanding what I wanted and worked with me to implement my ideas and stay within my budget.
Had a great experience with L&B Closets! Brando was awesome to work with through the design process and installation was seamless. Love all three of our closets!
L&B Closets are the best in the business!! The team always over delivers! I would recommend them for anyone who is looking to get organized with fantastic cabinetry. - Jim, Sedona AZ
Amazing company to work with! They were reliable, professional and most importantly great people to communicate with! I look forward to working with them on every project we do in the future. Thank you Brando and his team!
It's the strangest thing. We were ghosted. Lance promised an email with the quote and plans by the end of the week regarding a project for 3 closets. After waiting 2 weeks with nothing, this led me to reach out twice by email and with one phone call. I received no confirmation or acknowledgement through either of these mediums. I hope there are no health concerns or emergencies, but as one of the... More
It's the strangest thing. We were ghosted. Lance promised an email with the quote and plans by the end of the week regarding a project for 3 closets. After waiting 2 weeks with nothing, this led me to reach out twice by email and with one phone call. I received no confirmation or acknowledgement through either of these mediums. I hope there are no health concerns or emergencies, but as one of the most recent reviews is from the past 2 weeks, I'm thinking likely not. Even if there's a personality or belief conflict that would mean you wouldn't like to work with us, kindly try courtesy: don't be a coward. There's no need to follow up now. Less
Thx again Brando for the install you did a great job! I know it wasnt a big install but you will get recommendations for working with our timeline and doing it personally from start to finish! Great job bud!
Amazing company! Had two closets designed and installed. The entire experience was great, from the design and estimate, scheduling the installation, to the installation. Excellent quality. Plan to hire them for the rest of the closets in our home.
Good value..would never refer them!! 15 and 16 yr old installers..she showed up in sweat pants and looked very much like she just crawled out of bed. job was to be done in two days..took 3 weeks! Happy overall but was not worth the agravation.
We were looking at doing our walk-in closet on our own using a system from IKEA. However when we were ready to buy, they didn’t have all the pieces needed and the line to get in the store was ridiculously long. L&B Closets was recommended to us and so we called them and got a design from Brando. Brando listened to what were looking for/needing and came up with a design very similar to what we ... More
We were looking at doing our walk-in closet on our own using a system from IKEA. However when we were ready to buy, they didn’t have all the pieces needed and the line to get in the store was ridiculously long. L&B Closets was recommended to us and so we called them and got a design from Brando. Brando listened to what were looking for/needing and came up with a design very similar to what we were already looking to do. The cost was a little higher than IKEA, but to have them professionally installed and lifetime warranty, we were sold. After a couple weeks our products were in. The installers showed up and had the whole system in within a couple hours. It’s looks fantastic and we couldn’t be happier. We would definitely recommend this company. Very friendly, fairly priced, and a great small business to support! Less
Great company! Very easy to work with! Did an amazing job on our master closet! Brando was very easy to work with from the very beginning!
Highly recommend LB Closets. Brando was outstanding with his design. Quality excellent. Good value. Install team professional, prompt and polite.
We just moved to Cave Creek from Oregon and hired L&B to do all the closets and an office. They did a super job and we are very happy with the results. I would not hesitate to recommend them.
We had the first half of our closet done about 4 years ago by L & B. Katrina came out and did our design and we absolutely love it. Fast forward to 2019, and we finally had the funds to finish the second half. Lance came out and designed this half and was ale to use the same product to match. My closet is amazing! The workmen were polite, quick and cleaned everything up nicely. Thank you La... More
We had the first half of our closet done about 4 years ago by L & B. Katrina came out and did our design and we absolutely love it. Fast forward to 2019, and we finally had the funds to finish the second half. Lance came out and designed this half and was ale to use the same product to match. My closet is amazing! The workmen were polite, quick and cleaned everything up nicely. Thank you Lance & the L & B crew! Less
Wow super satisfied with everything from scheduling a design appt, install appt and the follow up call. The install team was on time, professional and very detailed. I will be getting my other closets done by them now. Thanks so much
Lance came out, gave a design that encompassed our needs and every bit of the space available on the spot. We are very satisfied with the end product. Thanks L&B Closets!
Lance Bevans, the owner, completely wasted our time. He was courteous at our house, told us everything we wanted to hear, and then never followed up. Never answered our phone calls or emails.
We called Lance to redo our Master closet. His final design we reviewed on the 3D software presented exactly what we imagined with zero wasted space and good shelving and organization. And we each got our own hamper (yay!). Lance was professional, and the installers were nice. This project was done in a timely manner and was almost 1/2 the price of Classy Closets or California Closets pricing. ... More
We called Lance to redo our Master closet. His final design we reviewed on the 3D software presented exactly what we imagined with zero wasted space and good shelving and organization. And we each got our own hamper (yay!). Lance was professional, and the installers were nice. This project was done in a timely manner and was almost 1/2 the price of Classy Closets or California Closets pricing. Also, I found out they actually did Shaun T's closet when he purchased a home here some years back! Less
Our experiences with L&B Closets were great from start to finish. We also met with three larger companies, but Jordan listened most carefully to our needs and sat down with us to design the closets during the initial visit. He also made changes to the design at our request, and worked with us by email to do so (which was very convenient), where other companies wanted us to schedule more in-pers... More
Our experiences with L&B Closets were great from start to finish. We also met with three larger companies, but Jordan listened most carefully to our needs and sat down with us to design the closets during the initial visit. He also made changes to the design at our request, and worked with us by email to do so (which was very convenient), where other companies wanted us to schedule more in-person follow up appointments. The design he worked with us to create makes excellent use of our space, even the parts of it that are somewhat oddly shaped. L&B's prices were also the most reasonable, and their delivery schedule was comparable to the larger companies. Installation also went very well. The installation team was timely and professional and did careful work. After installation was complete, we asked to add another shelf we hadn't planned in the original design, and they brought it out the next business day. Less
I recently moved into a home that had the closets customized by L. & B. Closets by the former owner. My needs were a little different so I contacted Mr. Bevan's business to obtain more shelving and hardware. I added the Tie Rack, Belt Rack, Two Valet Racks and the double drawer inserts for the jewelry drawer. I picked these items up at the warehouse and installed them ourselves. I had a littl... More
I recently moved into a home that had the closets customized by L. & B. Closets by the former owner. My needs were a little different so I contacted Mr. Bevan's business to obtain more shelving and hardware. I added the Tie Rack, Belt Rack, Two Valet Racks and the double drawer inserts for the jewelry drawer. I picked these items up at the warehouse and installed them ourselves. I had a little difficulty understanding the working of the Valet Racks. I called Mr. Bevan (on 4th of July weekend) to see what we did not understand. He was courteous in answering my questions. I GIVE THIS BUSINESS A 5 STAR RATING. The office staff was congenial, the designer was very professional. I am A HAPPY CAMPER. Less
Crooks but not even nice crooks... They rip people off and then yell at them! Horrible people- Lance, you are the rudest one yet!
This company is horrible. They literally stole $3250.00 from me. I had them come out to give me an estimate, the salesman pressured me into signing a contract and giving him a check. After thinking about it I called them and emailed them right away. The owner Lance called me back and was the rudest person I have ever dealt with. He was such a bully and refused to give me my money back. Even tho... More
This company is horrible. They literally stole $3250.00 from me. I had them come out to give me an estimate, the salesman pressured me into signing a contract and giving him a check. After thinking about it I called them and emailed them right away. The owner Lance called me back and was the rudest person I have ever dealt with. He was such a bully and refused to give me my money back. Even though there is a federal law in place called the cooling off period for things JUST LIKE THIS. That was in oct now I have to have a lawyer to fight this. I have since read and heard of nothing but terrible things about this company. Do yourself a favor stay far away from this company. There are so many other wonderful closet companies out there. Shame on you lance Less
Worst place ever! Pushy sales guys convinced my best friend (who happens to be a grandma and live by herself) to sign a contract right away.... After reviewing the contract (that night) and digesting it, she decided that this was not the route she wanted to go. She called and I emailed them the very next day... Considering there is a 3 day cooling off period, she asked to cancel the sale. Little ... More
Worst place ever! Pushy sales guys convinced my best friend (who happens to be a grandma and live by herself) to sign a contract right away.... After reviewing the contract (that night) and digesting it, she decided that this was not the route she wanted to go. She called and I emailed them the very next day... Considering there is a 3 day cooling off period, she asked to cancel the sale. Little did she know they literally left from her home and went straight to the bank!! Can you believe they cashed her check that night!! Anyways, they said she couldn't cancel, tried to pressure her and then get rude and basically tell her "sorry lady your screwed." What kind of people do that to a grandma?? I understand if she waited 3 days BUT she called the next morning and I personally sent them an email!! The only solution: court!! Seriously?? They RIPPED OFF A GRANDMA!! WARNING: DO NOT USE THESE PEOPLE!!! Less
L & B Closets was one of several businesses I considered when designing my master bedroom closet. It was an easy decision after my initial phone call and in person consulting session. The employees were friendly, knowledgeable, reliable, and trustworthy. The installation occurred on time and expediently. The biggest surprise was what once looked like a crowded, messy, disorganized closet...now lo... More
L & B Closets was one of several businesses I considered when designing my master bedroom closet. It was an easy decision after my initial phone call and in person consulting session. The employees were friendly, knowledgeable, reliable, and trustworthy. The installation occurred on time and expediently. The biggest surprise was what once looked like a crowded, messy, disorganized closet...now looks roomy and spacious. I feel like I need to fill it up more. Thanks so much to Lance and his team! I LOVE MY CLOSET!! Valorie from Scottsdale, AZ. Less
Customer Kathie Blackwood posted this review on facebook on 1/20/2016. I have had garage cabinets installed in other homes and been very disappointed in the quality of construction and the inability to change cabinet shelving as needs change. My husband and I went to the home show looking for something better and were disappointed until we walked into the last building where L & B Closets was loc... More
Customer Kathie Blackwood posted this review on facebook on 1/20/2016. I have had garage cabinets installed in other homes and been very disappointed in the quality of construction and the inability to change cabinet shelving as needs change. My husband and I went to the home show looking for something better and were disappointed until we walked into the last building where L & B Closets was located. The sales girl Lindsey was very helpful and excited about their product. The cabinets and drawers have a quiet close, powder coated, and have beautiful hardware handles. The shelves are adjustable and have metal fittings that hold them instead of the plastic ones in my kitchen which were an upgrade from my home builder. The cabinets were delivered the next day and Lance spent thirty minutes with us discussing several options for installation. He was unable to install but said he would be back the following morning to install when my husband and I were at work. There was a problem with the door on one of the cabinets and he ordered a new door to install without a problem. We bought the showroom display and expected there would be some scratches but Lance took care of any blemishes. He sent photos to us after he completed the install and I couldn't believe how great they look, but even better is the durability and the guarantee that comes with it. My experience was great and we hope to add more cabinets in the future. Thanks to a great team at L & B Closets. Less
L & B Closets just completed our master closet, guest room closet, laundry room cabinets and sliding shelves in the kitchen. We are very happy with the finished products. Working with Jordan, Lance and the installers was enjoyable. They were pleasant, easy-going and skilled. We knew from the outset exactly what our costs would be. We are now looking forward to having L & B Closets install cabinet... More
L & B Closets just completed our master closet, guest room closet, laundry room cabinets and sliding shelves in the kitchen. We are very happy with the finished products. Working with Jordan, Lance and the installers was enjoyable. They were pleasant, easy-going and skilled. We knew from the outset exactly what our costs would be. We are now looking forward to having L & B Closets install cabinets in the garage. Less
We are in love with our closets!! We got our master closet and our closet in our nursery done. Lance was able to design it exactly how I had pictured it. We were even able to get it done for below what we had budgeted out for it :) Everyone we met from the company were very nice and professional. I will definitely be recommending LB closets to all of my friends and family.
To sum it up they don’t keep their word, take advantage of the client, overcharge, no follow-up or no communication, difficult to work with, and do a sloppy job. I would not refer or use them again. I highly advise against using this company. I am a business owner myself and I was appalled that they raised the price of their closet order to cover the cost of 10% referral fee that they agreed to. ... More
To sum it up they don’t keep their word, take advantage of the client, overcharge, no follow-up or no communication, difficult to work with, and do a sloppy job. I would not refer or use them again. I highly advise against using this company. I am a business owner myself and I was appalled that they raised the price of their closet order to cover the cost of 10% referral fee that they agreed to. I refer out about $30,000 - $40,000 in cabinet, garage and closet jobs a month. And I believe that when you are giving that much business to another company it they should pay a referral fee. This was my first time using them and it is the last. After raising the price L&B Closets refused to pay the referral. They kept passing it off back and forth to each other and now refuse to return calls or pay. Now for my client’s issues with them: When the order was ready for install, they did not give us notice nor did they call with any updates. I had to call them and still never got a clear answer to when the order would be completed and ready for install. When the order arrived, they called with an hour notice and they would not work around anyone else’s schedule. They made me find someone who had a key to let them in, they were not willing to work with anyone else’s schedule. They could careless that the owner was out of town and that I was on another job. VERY DIFFICULT TO WORK WITH. Who gives a hour notice and unwilling to reschedule. Then they said that they sent the invoice and called and was completely rude to myself and clients and neither of us got an invoice. They are so unorganized no one knows what the other one is doing nor do they communicate, just pass the buck off to someone else. The worst part is I had to go behind them and clean up the mess they left behind in my client’s home. Taking my time, losing money and it made me look bad since I referred them. That also is unacceptable to me. The whole experience was horrible. This is the first time I have ever written a bad review for a company, I don’t believe in harming them. But this company cost me more time, energy, stress and effort than the stupid 10% referral fee would have been. Less