Ian is super down to earth. The work he did on my car was outstanding. He is very detailed and didn't take him very long at all.

I had a two small dents from a branch hitting my truck. In less than an hour, Ian removed both dents and the area now looks as if nothing was there before. I highly recommend.

Thank you for the customer service, the wait was not long. Very professional. I’m beyond pleased with the service I received. Thank you Ian for such a good job. I’ll be back for sure.

My VW had 2-ugly dents and a scratch on it (one dent right on a seam….not easy to fix) due to selfishness of others. The owner of this company made my car look as good as new! He even made the scratch disappear! Wonderful customer service, really fair pricing, friendly, fast and amazing, quality work. Highly recommended! Thank you for taking the best care of my car! A+++

In one word - AMAZING! They quickly answered my inquiry, met me in a parking lot within 2 hours, and fixed the dent. The dent is no longer visible- like it never happened. I highly recommend Appearance 1st Automotive - quality and efficient work with friendly employees.

Great quality service! Highly recommend!

Ian came to my house and gave me an estimate and did a fantastic job making my two dents look perfect!

Awesome guy gets done quick work with quality drop the car in the morning and get it done in few hours

I can't say enough nice things about this company. I had two huge dents on the passenger side of my car and they were able to take them out without messing up the paint, they dealt with the insurance, brought me a loaner car, and returned my car within the time they said. They did an awesome job and I am very appreciative. I highly recommend them.

Ian did a great job removing a dent from my Tacoma. I wouldn’t have never thought it could be done. AWESOME

Ian was very professional, on time and very good at what he does. He is knowledgable about the business and what it takes to get the job done. My dents are totally gone with no evidence of them ever happening. We had 2 cars done and we are very satisfied. Highly recommend.

Dropped my tacoma off to get hail damage removed. Looks good as new

Ian was able to completely "erase" a dent in the fender of my wife's car due to a very aggressive gate. He was actually early, having contacted me to see if it was OK, very professional, friendly and very neat. And with his mobile unit - he comes to you - no shop! Amazing professional!

Great work. Very impressive (especially cause I have no idea how you can do this without messing up the paint).

Ian is an artist in what he does. I had a 28 year car with not a mark on it until recently a hickory nut fell on it an made a ding. Ian took care of this promptly at a very reasonable cost. Its as good as new. Highly recommend him

Ian is the real deal! He fixed a crease in my right fender. I’m very happy with the result. Fair price and excellent communication.

Can't say enough good things about Ian & A 1st A, and the quality of the work and professionalism! He was absolutely wonderful to work with - very accommodating! Unfortunately, I had to cancel my first appointment at essentially the last minute due to a tire failure, and A 1st A was so understanding and friendly about it. They happily rescheduled with no grief or penalty. Ian was a consumma... More

Can't say enough good things about Ian & A 1st A, and the quality of the work and professionalism! He was absolutely wonderful to work with - very accommodating! Unfortunately, I had to cancel my first appointment at essentially the last minute due to a tire failure, and A 1st A was so understanding and friendly about it. They happily rescheduled with no grief or penalty. Ian was a consummate professional and worked quickly and efficiently. The dents in my door and hood literally disappeared - like it never happened! Have no idea how they do it, but success speaks for itself. Highly recommend their services! Update: Sept 2022 - had a large door dent happen to my month-old new BMW and again, my call to A1A was the perfect solution! Just like my first experience, Ian did a truly magical job and the dent totally vanished. Can't tell even a hint that anything ever happened. Super professional, super accommodating, incredibly skilled - thanks again! Less

The absolute best Paintless Dent Repair in Northeast Florida, period.

Two days after I got my new truck it got a couple small dings on the driver’s side door. I didn’t really know where to go to get it fixed without spending a lot of money. I met Ian in a networking group by chance. He quoted me a very reasonable price, came to my house the same day, and did a great job for only $150. I highly recommend this service. He also makes really delicious cold brew coff... More

Two days after I got my new truck it got a couple small dings on the driver’s side door. I didn’t really know where to go to get it fixed without spending a lot of money. I met Ian in a networking group by chance. He quoted me a very reasonable price, came to my house the same day, and did a great job for only $150. I highly recommend this service. He also makes really delicious cold brew coffee. He left me with a sample. What a cool dude! Less

Wow!, Superb professional work. Ian is courteous, friendly, and very informative before, during, and after the process. I have full confidence in him.

WHAT AN AMAZING JOB!! Had my new car less than 24 hours and a shopping cart hit it during a storm. I was so upset! Not anymore! Its like it never happened!

Ian came out and repaired my 911 at my home and I am blown away by the results. There were several larger dents on the hood and a tricky one on the fender and they’re all invisible after his repair. He was kind enough to let me observe the process and his knowledge is evident. If you have dents on any vehicle he is the man to talk to.

Great communication with scheduling and arrived on time. Great work and a pleasure doing business with. Car came out perfect. Better than I expected. Thanks Ian

Came early. Definitely an artist and perfectionist. You pay for quality. Well worth the cost.

Ian was very professional. While getting scheduled, he showed great flexibility. He made getting the dent in my vehicle repaired as smooth, easy and as convenient as possible. His workmanship was perfect and pricing was very reasonable. Really couldn’t be more happy with him and his work. Highly recommend Appearance First Automotive!

Good quality service fast friendly on time and professional.. I would recommend them to everyone I know.

Had damage to my 2020 Cadillac caused from garage doors on two different occasions. Both dents, hood and rear tailgate were noticeable to me and unattractive. Ian Lamb, company owner, came to my house and did a phenomenal job with repairing the damage. Ian take a lot of pride in his work. He does such a good job, I had to request he point out hood damage location repaired. "A1A work is superior ... More

Had damage to my 2020 Cadillac caused from garage doors on two different occasions. Both dents, hood and rear tailgate were noticeable to me and unattractive. Ian Lamb, company owner, came to my house and did a phenomenal job with repairing the damage. Ian take a lot of pride in his work. He does such a good job, I had to request he point out hood damage location repaired. "A1A work is superior and the price was even better". When Ian requested to come out earlier, it worked for me and allowed for me to return to my job. Keep up the good work Ian and thanks again! Less

Ian was prompt, courteous, professional, and most importantly very good at his craft. Fixed numerous dings in my car, some of which I didn’t see. Thoroughly explained cost options which allowed the repairs to fit my budget. Would not hesitate to use him again nor recommend him to my friends

Came to my work and fixed my dent in about a half hour. Looks brand new and super reasonable price. Thank you again!

Went above and beyond what was expected. So rare in this day an age!

Mobile so they come to you. Great work, on time & no surprises. I hope I don't get any more dents, but if so, they will be top of the list.

Had a great experience working with Ian. He was friendly, professional, followed all the COVID guidelines and most importantly the quality of his work was exceptional. Price was right too. Most definitely recommend him to anyone.

Prompt professional service at fair prices. highly recommend

Highly recommend!! Not only were the great at communicating and scheduling they were also extremely good at what they do. The customer service is above and beyond. After coming out and realizing it was just a quick easy fix they did if for no charge at all. I will be going back to them for anymore dent issues I have. Thank you Appearance 1st Automotive!

Sent a picture of the dent on Monday, Ian was there on Tuesday morning and they were done and gone in less than an hour. I can't even find where the dent was-perfect repair. Highly recommend without hesitation. Thank you!!

My 2020 Dodge RAM 2500 was damaged while in the possession of a local dealer. The truck had five (5) small dents on the rear bed panel driver's side. The dealer gave me the run-around and never scheduled to have the damage fixed. I contacted Appearance 1st Automotive because they were highly recommended by a local Paint and Body shop. The damage required that they come out and take a look for an... More

My 2020 Dodge RAM 2500 was damaged while in the possession of a local dealer. The truck had five (5) small dents on the rear bed panel driver's side. The dealer gave me the run-around and never scheduled to have the damage fixed. I contacted Appearance 1st Automotive because they were highly recommended by a local Paint and Body shop. The damage required that they come out and take a look for an assessment. They arrived in less than an hour after giving them a call. The price was extremely reasonable and the repair was scheduled for the following week. They were on time for the appointment and completed the repair in an hour. The tech was professional, and the work was excellent! It was as if the truck had never been damaged. They also installed a new chrome fuel door on the truck which I had purchased at no additional charge. I would highly recommend their services and would not hesitate to use them again. Less

Appearance 1st Automotive is hands down one of the best companies I’ve used in a long time. Response to my inquiry 10. The cost to fix my dents was extremely fair, and the work done by Ian was incredible. I highly recommend this company over and over.

Ian completed a number of dent.removals on my Lexus 430. There was absolutely no sign of the damage following Ian’s work. The pricing was fair and a whole lot more reasonable than traditional body shop fill and paint repair.

They repaired a dent on the side of my CX-5 that was caused by someone opening their door and you can’t tell a dent was ever there. Looks brand new. They also came and took care of some smaller dents in a used car we bought and once again, repairs are flawless. They are very responsive, professional, and do great work. I highly recommend.

I had my doubts about what I would see when they were done. I was so wrong. Appearance 1st Automotive does fantastic work. I can’t even tell where the dents were. I’m so impressed with the quality of their work. I’m going to tell everyone about them.

Highly recommend. Expert Service. Highly knowledgeable. Friendly.

The team that did the repair on my daughter's car was amazing. The before and after was mind blowing. I highly recommend Appearance 1st Automotive for any dent repair. Very professional, on time, value and quick on repair.

Ian came out on a Friday afternoon to repair a small dent on the passenger door of my new truck. I thought I’d just have to live with a ding until I saw great reviews on Ian and thought I’d give them a shot. I am so glad I did, ding is gone and can’t even spot where it was before! Ian’s prices were very reasonable and the entire process from beginning to end was very professional. Highly recommen... More

Ian came out on a Friday afternoon to repair a small dent on the passenger door of my new truck. I thought I’d just have to live with a ding until I saw great reviews on Ian and thought I’d give them a shot. I am so glad I did, ding is gone and can’t even spot where it was before! Ian’s prices were very reasonable and the entire process from beginning to end was very professional. Highly recommend! Less

,Ian was awesome! He repaired a large ding on my car in well under an hour and it's completely gone. You would never know it was there, and the paint is black , which normally shows every flaw. He even took time to show me and my 12 year old how the process works. The price was great too. I wish I'd known about his service before! Thanks!

Highly recommend this company for any dent repair work. Someone backed into my car in a Walmart parking lot and left a huge dent in my back bumper of my car that’s only a year old. I was highly upset and looking for someone to repair it because insurance or other places would’ve been $1000 or more. Searched online and found this company, texted a picture and heard back immediately. Set the appt u... More

Highly recommend this company for any dent repair work. Someone backed into my car in a Walmart parking lot and left a huge dent in my back bumper of my car that’s only a year old. I was highly upset and looking for someone to repair it because insurance or other places would’ve been $1000 or more. Searched online and found this company, texted a picture and heard back immediately. Set the appt up The following week and he came to my house and fixed it within 30 minutes. You can’t even tell there was a dent there. Will be recommending him to everyone and definitely use him in the future if this ever happens. I am so so happy it’s gone. Very affordable too. Less

wish more companies worked like this, great work and fixed multiple chips and the work was perfect....five stars......

These guys did a great job making our two vehicles look brand new again. It is amazing how good they look! A truely skilled craftsman!

I am SO happy!! When I looked them up and read the reviews, I was a little skeptical. I am who has ALL 5 stars, right? Well they DESERVE it. Thanks to Ian and Jessica. Any question I had... it was answered! They went over and beyond. The reviews are ABSOLUTELY true!!! They are the best. Worth every single penny!! Thank you❤❤❤❤

Appearance 1st automotive did an excellent job of removing my dent promptly and within the lower end of the estimate. Always inform as to the status of my scheduled repair. This couple was a pleasure to work with. Would most highly recommend them to anyone considering dent repair/removal.

After contacting several businesses and professionals who do dent repair I decided to go with Appearance 1st, and upon completion I couldn’t be happier. The price was competitive to others and the work was flawless.. honestly you would never be able to tell I had a huge dent and the paint still looks brand new! They are mobile and it made a huge convenience to come to me so I didn’t have to miss ... More

After contacting several businesses and professionals who do dent repair I decided to go with Appearance 1st, and upon completion I couldn’t be happier. The price was competitive to others and the work was flawless.. honestly you would never be able to tell I had a huge dent and the paint still looks brand new! They are mobile and it made a huge convenience to come to me so I didn’t have to miss any work or deal with the hassle of pickup and drop offs. I have a big ol Chevy 2500 and it was no problem for them to make brand new. Amazing work, truly. Less

Fast response time when inquiring, had my car looking brand new in less than an hour. Fast, efficient, and cant beat the prices around here locally 😊

Wow! Just WOW! Not only did he show up on time at my work but did and AMAZING JOB!! I can’t even tell where the dings were and he was 1/2 as much as another local company that wanted to take my whole car apart. Ian was professional and couldn’t of asked for better results. I’ll definitely be telling everyone I know about his services.

Stellar customer service, work, and convenience! I have used this company twice and they have gone above and beyond each time. I highly recommend them!

Ian did a great job fixing my panel ding. I just got my Model Y in May and someone dinged the side on Sunday. He was on time, super nice and the car looks perfect again! I would highly recommend him.

Appearance 1st Automotive does an amazing job, they saved me a lot of money making my rides brand new again without needing paint. Plus, they are mobile! I would be happy to have Ian do more work for me in the future.

Ian did an excellent job on the Jaguar XJL. We had a dent on the left side passenger door. After Ian worked his magic, it was like the dent never existed. Definitely hiring the team again if ever needed. Very friendly, educative and helpful. We are very grateful and appreciate their work.

Repaired two small dents, including one that I'd assumed would need to be fixed at a body shop, all for a very reasonable price. Couldn't be more satisfied.

Came quickly, charged a fair price and did a great job. What more could you want. Thanks Ian!

Ian did an excellent job on the repair!! Was very easy to get a estimate and make the appointment for the service. The repair was completed in a short time and was under budget. I was very pleased and would definitely recommend his services.

I had a dent in a pretty difficult spot. I got in touch with a1a, made an appointment. And they came out, on time, the work was done very well. I couldn't even tell where the dent was. I hope to never need a pdr again, but if I do, a1a will be my only call!

While on vacation my rental car door got dinged. A friend referred me to Appearance 1st Automotive. They were on time, professional, and did an amazing job. I would definitely recommend them.

Super nice and did a great job! Thank you.

Ian was on time and polite. He did a fantastic job repairing a dent on my Mercedes-Benz. It looks great!

Ian the tech was very professional, and went right to work !!!! My vehicle is all new again !!! Thx 😎

200% Recommended, my car door looks like new. Ian more than a good professional is an artist doing a great job.

I reached out for a dent on my Lexus is350. My first Impression, was reliability and professionalism. I called and got an immediate response. The job that done on my vehicle was flawless. Unfortunately about 5 days later a vehicle back into mine and left another dent..... on the same fender that was fixed. I made contact again with appearance 1st who worked with me and gave me a great deal on fix... More

I reached out for a dent on my Lexus is350. My first Impression, was reliability and professionalism. I called and got an immediate response. The job that done on my vehicle was flawless. Unfortunately about 5 days later a vehicle back into mine and left another dent..... on the same fender that was fixed. I made contact again with appearance 1st who worked with me and gave me a great deal on fixing the 2nd dent. About 2-3 days later my vehicle was fixed again with a flawless finish! I highly recommend! Less

My name is Mark M, My Z71 was vandalized by a coward who rammed a shopping cart handle first as hard as they could into my tailgate while I was shopping in a grocery store. Needless to say the dent was very deep. My hopes for this to be fully removed were not very high. Not only did Mr Lamb completely remove the dent he was professional and on time. I highly recommend Appearance 1st Automot... More

My name is Mark M, My Z71 was vandalized by a coward who rammed a shopping cart handle first as hard as they could into my tailgate while I was shopping in a grocery store. Needless to say the dent was very deep. My hopes for this to be fully removed were not very high. Not only did Mr Lamb completely remove the dent he was professional and on time. I highly recommend Appearance 1st Automotive. Ian went above and beyond to do a first rate job. Thanks Again! Less

Fantastic work! My truck looks as good as new. Easy and fast estimate with just pictures. Ian showed when he was supposed too. He was very personable and great at what he does. The price was quite reasonable. I couldn't have asked for anything more.

I have used this business several times over the last few years. The quality of the repairs is excellent. I had a repair that an auto body shop told me would require removing the cab and the box on my truck but Ian repaired the dent without having to do that. Could not tell. Ian is professional and very experienced. I’m a bit of a nut about my vehicles so I give him a call whenever I get a d... More

I have used this business several times over the last few years. The quality of the repairs is excellent. I had a repair that an auto body shop told me would require removing the cab and the box on my truck but Ian repaired the dent without having to do that. Could not tell. Ian is professional and very experienced. I’m a bit of a nut about my vehicles so I give him a call whenever I get a dent. I know it will be gone when he’s complete. Thanks for the great service! Less

Ian was highly recommended and did not fail to live up to the glowing review that prompted me to reach out to him. I was thoroughly pleased with the dent repair he did on a BMW 4 series and the quality equals or exceeds a dealer repair shop. He was pleasant, bright and prompt. His final invoice was below the high end of the estimate and actually repaired a dent we didn’t even see on the hood. Hig... More

Ian was highly recommended and did not fail to live up to the glowing review that prompted me to reach out to him. I was thoroughly pleased with the dent repair he did on a BMW 4 series and the quality equals or exceeds a dealer repair shop. He was pleasant, bright and prompt. His final invoice was below the high end of the estimate and actually repaired a dent we didn’t even see on the hood. High Recommend! Less

They made my 2019 look brand new again!! Thank you!!

I am very impressed and grateful at how great the hood on our Chevy Avalanche looks after Ian addressed the hail damage. Ian was extremely thorough and even found some dents that were hardly visible. I would definitely recommend him.

What is their not to like about this business? Ian and Jessica worked me into their busy schedule. Within a day or so, they arrived on time on the scheduled day of work. I was not sure how the dent on the trailing door edge of my left rear, passenger door would be fixed. Many months ago, I opened that particular door too far and it made contact on a bumper rail of my personal water craft. T... More

What is their not to like about this business? Ian and Jessica worked me into their busy schedule. Within a day or so, they arrived on time on the scheduled day of work. I was not sure how the dent on the trailing door edge of my left rear, passenger door would be fixed. Many months ago, I opened that particular door too far and it made contact on a bumper rail of my personal water craft. This created an unsightly dent in the door edge that stands out when the door is closed. Therefore, any improvement to the removing some of the dent would be acceptable to me. However, Ian's talent worked that dent out and I cannot tell the door was ever damaged. The body shop of my dealership would have cost over 500 dollars to repaint the whole door. After about an hour worth of work from Ian, my door was fixed at a fraction of my original estimate! Less

Ian came to our home and very quickly removed dents from both the Ram 1500 and Lexus convertible. There is no evidence that dents were in either vehicle! His service is invaluable for anyone that is a car enthusiast or someone who just cherishes the appearance of their automobile. He was very courteous, friendly and will be called again if his work is needed. This is a small business and one that... More

Ian came to our home and very quickly removed dents from both the Ram 1500 and Lexus convertible. There is no evidence that dents were in either vehicle! His service is invaluable for anyone that is a car enthusiast or someone who just cherishes the appearance of their automobile. He was very courteous, friendly and will be called again if his work is needed. This is a small business and one that should be supported! Job well done! Less

Great company - professional and friendly staff Arrived as scheduled but more importantly they did a fantastic job a dent on my passenger door. You can’t tell that a repair job has been performed

I had Ian come out to remove a few minor dings on my 98 Cobra. When I scheduled the service, I did not know what to expect as I have never used any services like this in the area. Here is what impressed me and will make me a repeat customer. - Timely response to my inquiry for service - Upfront and great pricing - Arrived early - Professional interaction from the beginning - Explained everyth... More

I had Ian come out to remove a few minor dings on my 98 Cobra. When I scheduled the service, I did not know what to expect as I have never used any services like this in the area. Here is what impressed me and will make me a repeat customer. - Timely response to my inquiry for service - Upfront and great pricing - Arrived early - Professional interaction from the beginning - Explained everything upfront - Expertly removed the dings - looks fantastic - Sanitized my vehicle after the service Overall I highly recommend this company and will be using them again. Thank you very much for a job well done. Less

Ian did a great job removing a dent out of my Cessna aircraft. His price was reasonable, outstanding work, and he showed up on time. Very professional and high quality. Highly recommended !!

I would recommend them to anyone. They were quick to respond, repair and for the cost a quality service. Someone had dinged my door in a parking lot that bothered me immensely. My husband didn't think it could be done. We both were surprised at how well it looked afterwards. You would have never known there was a ding. Thanks so much!!

I had two small door dings on my car and was looking for mobile door repair company. They answered my call right away and was in the area I was in so same day repair was doable. They informed me of time, and followed up to keep me informed about when they will arrive. The repair itself was less then 1/2 hrs and top notch work. Since it didn’t take them much time, they even discounted price fr... More

I had two small door dings on my car and was looking for mobile door repair company. They answered my call right away and was in the area I was in so same day repair was doable. They informed me of time, and followed up to keep me informed about when they will arrive. The repair itself was less then 1/2 hrs and top notch work. Since it didn’t take them much time, they even discounted price from quote they gave me before. Defiantly 5 stars and I’ll be happy to promote them to others based on my experience. Less

Ian was fantastic and worked us in for an appointment at the end of his day. He repaired a guest's vehicle for us and had a great price on doing so. Guest was happy, I was thrilled. If we ever need another dent repaired, we will go straight back to Ian at Appearance 1st Automotive and will be recommending them to anyone we know in need of dent repair.

I cannot honestly say anything negative about Ian and the work that he did to restore my Porsche to it's original condition. Porsche owners have a reputation for demanding perfection and Ian as the true artisan that he is did just that. I would not hesitate to recommend his services to anyone including my Porsche friends whom I'm sure he would exceed their expectations. I knew once he was referr... More

I cannot honestly say anything negative about Ian and the work that he did to restore my Porsche to it's original condition. Porsche owners have a reputation for demanding perfection and Ian as the true artisan that he is did just that. I would not hesitate to recommend his services to anyone including my Porsche friends whom I'm sure he would exceed their expectations. I knew once he was referred to me by a senior Porsche executive here in Jacksonville I was assured professional quality craftsmanship and I was not disappointed. Less

Ian fixed a dent in my fender and made it looked like it never happened.

What a great job and fair price!

Just had work done on our 2016 Subaru, 2 fender dents and crease down the side. You would never know it was was there, very pleased!

Really impressed with the quality work Ian did on my Mercedes. I'm meticulous about my car and he blew my expectations out of the water. The dent(s) look like they were never there. Also took my badges off and did a stellar job as well. Will be recommending to everyone I know.

I was so upset when someone hit my Honda CR-V with their car door and didn’t let me know. Ian was able to fix the dent completely. I’m so happy with his work and price! He fixed dent in my driveway! I watched and was amazed! Thanks Ian!

Super great guy and so professional doing his job! Totally recommend this!!

Excellent service, great job 👍🏻

Mr. Lamb did a great job removing dent out my hood of jeep wrangler. I would definitely recommend A1A service again and to anyone who need a dent removed. Thanks lan!

Ian did a great job fixing our dent which was in a very difficult location to repair. Thanks Ian!!

I've hired Ian a few times now and he was always on time and fixed all the dents past what my expectations were... Very knowledgeable and extremely kind.... I was very pleased with all my experiences... He is a highly skilled person... If you need a dent fixed I highly recommend him... I'm very satisfied.. Thank you Ian for all your help... !!

One of the best PDR guys I've seen, he did great work for me and he was very professional.