As a young Infantry veteran most medical personnel don't understand the issues we have. Our bodies have been through hell and back. The staff actually listened and gave outstanding care. I hate hospitals, but this is how Medicine is done. 10/10.

Everyone at the Victoria ER was friendly & professional. Wait time was next to none. My family & I will definitely come back if our family doctor is not available.

Fast results with all the required information for my PCR Test to travel. Second time I have used this place. I will continue to use and highly recommend it to others.

Amazing!! I usually walk out of an ER feeling like nothing was done to make the problem better..NOT HERE!! They were very thorough. I felt my money was well spent here. Gave me peace of mind and I felt better. The staff was unbelievably nice/kind. Hopefully I won't have another emergency but if I did, this would be the place I'd go!! Oh almost forgot to mention the Dr. he really makes you feel he... More

Amazing!! I usually walk out of an ER feeling like nothing was done to make the problem better..NOT HERE!! They were very thorough. I felt my money was well spent here. Gave me peace of mind and I felt better. The staff was unbelievably nice/kind. Hopefully I won't have another emergency but if I did, this would be the place I'd go!! Oh almost forgot to mention the Dr. he really makes you feel he's listening and cared. I haven't felt this good about an ER in years. As far as ERs go, yall are top of my list THANK YOU SO MUCH. YOUR KINDNESS GOES ALONG WAY!! Less

Everyone was wonderful and I felt very cares for. Thank you.

Came at 6am as I wasnt feeling well, they took care of me quickly and was out of there in no time

Excellent and quick service for our kiddo with a sore throat. Intake was efficient and easy. They didn't leave us waiting long in our vehicle for test results. Was a great experience for having to go to doctor on weekend. Thanks so much!

Very professional and friendly staff. Super efficient with taking care of my PCR test.

Fast, friendly staff took care of me when I needed rapid results of Covid-19 testing done for job. Thank you for your service and being in business when I needed services.

Thank you to Dr. Pearsall and his staff for their prompt attention and Best of care!

Very professional staff. Very quick!!!

I cant say enough good things about this facility. I never regret my decision to come here. They are so thorough and so caring. They make you feel so comfortable.

The nurses were professional and courteous. The doctor listened to me and we talked about what plan of action she was going to take. I really like to be listen to and not just treated another patient. We are all different. Thank you

Victoria ER is the place to go whenever your under weather or have Covid.!!! They have an infusion that Rocks to help you with covid, And the staff is super Extraordinary.!!!!

The staff and doctors are professional and friendly. The Victoria ER made an otherwise unpleasant experience pleasant. I highly recommend using them for any of your medical needs.

Everybody was nice, patient with us, and they moved as quickly as they could with the number of people that were waiting, the only thing that I would like to have happen is may be a phone call a few days later just to check on me but other than that it was great service and bedside manner

Upon my arrival at Victoria ER their staff notified me of the process due to social distancing. It was very safe and efficient being that they were very busy. The staff was polite and attentive. Due to my personal experience, I would strongly recommend using Victoria ER.

As a repeat patient, my experience at this facility was as smooth as the first time I came here. I waited until the evening to get a COVID test and was greeted professionally and treated in a very timely manner. The night nurse was so friendly and I didn't spend more than 30 minutes here. Thank you for a speedy process!

Depends on what time of the day you go it has been packed. Always remember to register online, get your insurance card, ID ready.....ring the doorbell and wait for paperwork. Been fast, courteous, great customer service. Answered all of my questions. They offer a 15 minute rapid covid19 test or the 2 hr result test. Results comes thru your email. They have safety protocol during this epidemic we ... More

Depends on what time of the day you go it has been packed. Always remember to register online, get your insurance card, ID ready.....ring the doorbell and wait for paperwork. Been fast, courteous, great customer service. Answered all of my questions. They offer a 15 minute rapid covid19 test or the 2 hr result test. Results comes thru your email. They have safety protocol during this epidemic we are endurung. Less

Every person my children and I came into contact with were so nice. The nurse was very friendly and nurturing to my son that was being seen. The physician was also wonderful! He took his time explaining and discussing everything. He even answered questions from my very curious children about the X-ray and ct scanning rooms. I’m sure they will always remember that experience. They talked about it ... More

Every person my children and I came into contact with were so nice. The nurse was very friendly and nurturing to my son that was being seen. The physician was also wonderful! He took his time explaining and discussing everything. He even answered questions from my very curious children about the X-ray and ct scanning rooms. I’m sure they will always remember that experience. They talked about it the whole ride home! Less

The staff couldn't have been any nicer and accommodating. I highly recommend Victoria ER.

This place is great! They have it set up well as far as being safe.

I was in and out over an hour and fifteen minutes fast for an er visit.Then again it was at three in the morning. Staff was professional and polite. Physician was very quick and gone before I could ask anything. I'm sure if I wanted to really get something off my chest he would of obliged..All in all good experience and would go again if needed.

Went there twice once for the covid test ( was done quick and painless) and then the next day for an IV over all amazing service by the whole medical staff. Thank you to the nurse who was watching over me sorry I forgot your name ma’am

Very professionals team answered all my question took great care of me. Highly recommend !!

I came in hoping to be told that I was negative on a Covid test, but it didnt turn out that way. The nurses and Dr. there were highly concerned and showed a lot of compassion towards me. If I ever had another emergency This is the place that I would want to be taken. I even had my antibody infusion on the very same day. Everyone there is very caring. I cannot thank them enough.

All of the staff that I cane into contact with were very nice and friendly, considering the circumstances. They were extremely busy and had a full parking lot waiting to be Covid tested, but their process was smooth and efficient. The wait wasn't near what I expected it to be when I saw the amount of people waiting. I made sure to thank them all for working so hard during this crisis and it see... More

All of the staff that I cane into contact with were very nice and friendly, considering the circumstances. They were extremely busy and had a full parking lot waiting to be Covid tested, but their process was smooth and efficient. The wait wasn't near what I expected it to be when I saw the amount of people waiting. I made sure to thank them all for working so hard during this crisis and it seemed to put a smile on their face. I sure hope that others are thanking them as well. You have a great staff there! Less

Very friendly, quick & ultra clean facility.

I've been in once other time prior to my recent visit. All the staff including the doctors were very knowledgeable and welcoming. Doctors were very thorough

Excellent care and professionalism from the minute we stepped through the doors until we departed. Nothing but good things to say about everyone who attended to us. .

Quick visit for a weekend kidney issue (never happens on a Monday). Efficient service. Not a long wait. Old fashioned service....the doc even escorted me to the restroom 😍! Highly recommend.

This is where I go for testing when I have been exposed to COVID. Hassle free and fast.

Great

Very kind and attentive staff. Love Dr Hawthorn who is always very friendly and caring.😊

Quick, efficient, friendly and professional.

Recommend Victoria ER 100%. Staff and doctor was wonderful from my initial phone call with questions, check in on arrival, nurses going over my history and taking vitals to the doctor. Treated quickly and professionally. Not some place anyone wants to go but so glad it’s there when me or my family needs it. Will definitely use in the future if an emergency arises.

Wonderfully nice caring staff who made me feel important and care for like I’m family

The staff was so kind and I was in and out within an hour. So thankful for their care when I wasn’t feeling my best!

Daughter had to take a Covid test for upcoming surgery. Got instructions over the phone, signed up thru website , paperwork was already filled out. The entire process took maybe 25. The staff was GREAT!

The staff are very efficient, professional, easy to talk to them and provide quick service. I recommend to anyone.

I was in and out very quick and everyone was very nice and friendly!

They’re really nice and helpful!

Great service! Would definitely come back here. The staff and doctor were friendly and I was in and out ASAP.

Friendly, fast and efficient. Good experience.

Very awesome service! Staff was friendly and I was in and out!

I was pleased with the care provided at Victoria ER. Although, I was only having a COVID test, Dr. Zegar listened to me whine about my other ailments. All staff was to the point, yet friendly and caring. As someone who worked in the medical field, I am that person that avoids my own health issues because of fear and anxiety. Staff made it easy, quick, and were caring. Thank you Dr. Zegar for maki... More

I was pleased with the care provided at Victoria ER. Although, I was only having a COVID test, Dr. Zegar listened to me whine about my other ailments. All staff was to the point, yet friendly and caring. As someone who worked in the medical field, I am that person that avoids my own health issues because of fear and anxiety. Staff made it easy, quick, and were caring. Thank you Dr. Zegar for making my visit the best experience I've had with a Doctor in a while. Your calm demeanor, LISTENING, and great advice made all the difference. I also do appreciate the fact that you are a physician that is against prescribing when not necessary! Not every illness needs a prescription, but they all need a knowledgeable team willing to take the time to listen, explain, and reassure. Good job Victoria ER team! ❤️ Less

The receptionist, nurse and doctor were friendly and professional.

Easy check in. Friendly staff very knowledgeable, fast and efficient!!

The nurses were super nice and explained everything to me. The doctor made sure I knew what was gonna happen as well as being nice.

They treat you with care we also appreciate how fast they are . It’s not like going to the hospital ER & waiting hours to be seen .

Victoria ER at 6703 N. Navarro st. Victoria, TX The staff were very nice and very helpful in assisting me in my medical needs. I would rate this place a 10 being the highest score. Thank you ,all staff in the ER.

They're all were super friendly and helpful the doctor was amazing so we're the nurse and xray person thanks for being so great 👍wouldn't go anywhere else!

I checked in online, was buzzed thru, was greeted, given paperwork and called back before I could finish the second page! All the nurses were awesome (sorry can’t remember all their names!) Dr Ash was very personable and caring, as were the nurses! There was no wait time; and I am so impressed with the staff and no wait times! I would highly recommend VictoriaER to anyone! My experience was grea... More

I checked in online, was buzzed thru, was greeted, given paperwork and called back before I could finish the second page! All the nurses were awesome (sorry can’t remember all their names!) Dr Ash was very personable and caring, as were the nurses! There was no wait time; and I am so impressed with the staff and no wait times! I would highly recommend VictoriaER to anyone! My experience was great! Love, love this place!!! Less

The nicest most caring people I have ever met!! I would recommend them to anyone. In and out great doctors and nurses!!

I went here because I was concerned that Ibuprofen I was taking (600 mg per day) may do me damage. They assured me that, that amount I was taking was completely fine. He also gave me a prescription for steroids which works very well on the pain I’m having. If that doctor opened up a private practice other than Victoria ER, I would like to be one of his patients.

The staff was very knowledgeable and friendly!

I checked in early for a COVID test, received my paper work & was taken in immediately upon my arrival. I was there for a total of about 10 minutes and was told I’d have my PCR results emailed to me- a quick and painless experience.

I went in for Covid testing, and everyone was very nice, informative, and patient! I received my results very quickly, and have no complaints about their service!

Very nice and caring services, very highly impressed

Prompt and efficient.

I went to get covid tested, and the staff was very nice and polite. Not only that, but everything went smooth and fast.

We visited for a COVID test for an out of country trip and was in and out in no time. Staff was professional and courteous.

This place is AWESOME. They get you in and out, very in tentative, very caring, just all around great people

Quick service, caring and friendly nurses and MD.

Great experience, fast service and great staff.

I really want to take the time to say Thank you to Dr Narang and the team from last night. I was having a horrible pain in my groin area that needed attention, but since I moved here I’ve been working 7 days a week between Victoria and SA so there was no days off to go to the doctor. However, 2 days ago my pain got so much worse that I got nauseas and headaches too. I was scared of going somewher... More

I really want to take the time to say Thank you to Dr Narang and the team from last night. I was having a horrible pain in my groin area that needed attention, but since I moved here I’ve been working 7 days a week between Victoria and SA so there was no days off to go to the doctor. However, 2 days ago my pain got so much worse that I got nauseas and headaches too. I was scared of going somewhere after work without having insurance or a primary care since I didnt took the time to figure it out. GUESS WHAT PEOPLE! This ER is really professional and they have the equipment needed to make sure what’s going on. Plus the staff is great! My nurse was amazing and genuine too I wish I knew her name. Less

Victoria ER is by far the most professional facility I have been treated at. Their staff is respectful, patient, courteous. It made my visit much easier.

Not from the area, had some major back pain. Had to pull up in my semi truck but called ahead and was told ‘We would be more than happy to see you’. Sat down for 2 minutes and was already being seen. Whole process took 2.5 to 3 hours. No complaints. Before being seen I could hardly walk without being in pain, I’m pleased to say 8 hours later my pain is down to a 2 instead of 10. Really accommoda... More

Not from the area, had some major back pain. Had to pull up in my semi truck but called ahead and was told ‘We would be more than happy to see you’. Sat down for 2 minutes and was already being seen. Whole process took 2.5 to 3 hours. No complaints. Before being seen I could hardly walk without being in pain, I’m pleased to say 8 hours later my pain is down to a 2 instead of 10. Really accommodated me with my request of non narcotics and there was no judgment behind that. If I’m ever in town again and need help I’ll definitely be back! Less

The staff and DR were very nice and helpful I highly recommend them

It's a very professional ran ER everybody's very friendly and professional. They diagnosed me very quickly and had me out in a very timely manner. I recommend this ER over all the rest that I've been and it's been many. Top notch ER.

Victoria ER has very professional, courtesy and caring staff.

Very professional, quick and friendly. Also very clean, well kept and sanitary.

The staff is always so friendly and kind. Staff is very efficient and customer service is consistently excellent. Really grateful to have this facility in town.

We love using Victoria ER! They are all so amazing with our special needs child. Sloan had to be covid tested today for a procedure he’s having this week in Houston and they were great with them! They always are. Thank you Kelly, Jairo and Dr Pirali!

Everyone was very kind, professional and prompt. Great experience.

I went in with tremendous back pain !! The staff was very efficient and caring towards my pain and discomfort!

Victoria ER - 24/7 was amazing the staff the nurses & the Dr. We're very nice & knowledgeable they made my daughter feel comfortable and at ease to the point that she wasn't nervous or scared. Being her first time getting stitches the Dr. Made her experience a good one I would recommend Victoria ER to anyone who seeks a great Dr. & very friendly staff.

Was very helpful and friendly staff also very fast service

Awesome service, friendly staff and fast treatment.

The staff at Victoria ER was amazing, kind, understand and compassionate about my care. They were very timely with their care and amazing bed side manners!!! Thank you Victoria ER for helping in crisis.

Very quick and nice

Victoria ER was super fast, nice, and did everything to make me feel at ease while being there! The doctor actually took the time and talked about every scenario. Definitely worth going there!

Quick, informative and professional

Fast & friendly. Would definitely go back

Great customer service, thank you so much for doctor and nurses who helped me did a great job

I took my daughter to get covid/strep/flu tested and the staff were so kind & sweet with my 4 year old. They were quick, efficient, and the whole process was so easy. Thankfully she was negative for everything! We won’t hesitate to go back if we ever need to!

Excellent service. Very efficient and staff was wonderful. Thanks

Everyone I encountered with on my visit was very nice. The process was quick. Thank you.

Went there last night for covid testing. The process was smooth and fast. The nurses and doctor were polite, courteous, and professional. Made me feel comfortable and welcome. Along with a negative test, the whole experience at Victoria ER was great!!

Awesome people they took very good care of me

I’ve been to a bunch of doctor offices/ Er rooms and this was by far the fastest as well as best overall experience great nurses and doctors.

They were absolutely nice and pretty fast in service. This was my first time there but now I know if I ever need to go bavk will definitely be there.

Amazing, excellent, and fast! The physician and the staff are great and very informative! Very friendly!

All staff present were extremely nice and concerned for my well being. This was the most pleasant experience I’ve had seeking medical care.

Very fast and efficient

The staff and doctors are awesome. So professional, personal, helpful and friendly!!

Today I went for a COVID Test. I am normally terrified of any medical procedures. I was also very nervous about the swab itself; but no fear was needed. Registration online was super easy(from my phone in under 2 minutes), walk up, hand my cards, and drove around. Nurse came out to get me. 3 awesome nurses quickly processed me and swabbed. Seeing my nervousness, they were very kind and reass... More

Today I went for a COVID Test. I am normally terrified of any medical procedures. I was also very nervous about the swab itself; but no fear was needed. Registration online was super easy(from my phone in under 2 minutes), walk up, hand my cards, and drove around. Nurse came out to get me. 3 awesome nurses quickly processed me and swabbed. Seeing my nervousness, they were very kind and reassuring. The care I received was very heartfelt. These Heathcare Professionals were awesome! I highly recommend! Less

Great service, staff was very nice.

The nurses were very helpful and friendly. The Dr was good too. Waiting time was not long at all and I'm very happy that they were able to get me to start feeling better right away.

Victoria ER is amazing! Very clean and professional. I recommend for anyone.

Very quick and in and out treatments and diagnosis. Dr. Michael Pickering

Decent care. I've always received it for what I felt was a reasonable price. Staff and nurses are always nice too. Bit jarring to be suddenly asked if I'm a meth head because my teeth are bad. 😬 Just have bad teeth lol. 5 stars would go again.

Good experience. The staff were a lively, very attentive and polite group. They made me feel very comfortable. The rapid Covid testing was , a pretty quick process. I received my results in just minutes ..Thank you Victoria ER ..6703 N Navarro ,for all that you do !!!

Went in @1:15 am for bad ear pain. The front desk lady was very friendly. Everything was nice and clean. I was the only person in the waiting room and was seen within 5 minutes.. Was diagnosed and treated with an ear infection very quickly and was back home by 2:30. The doctors, nurses and the staff were all extremely friendly and polite. If I should have to go back to the emergency room I will ... More

Went in @1:15 am for bad ear pain. The front desk lady was very friendly. Everything was nice and clean. I was the only person in the waiting room and was seen within 5 minutes.. Was diagnosed and treated with an ear infection very quickly and was back home by 2:30. The doctors, nurses and the staff were all extremely friendly and polite. If I should have to go back to the emergency room I will go there. Less

Very friendly service. Easy in and out for COVID-19 testing. I would definitely recommend Victoria ER.

Fast and friendly. The nurses were super nice and Professional.

I went to take the COVID-19 rapid test and everyone there was helpful and reassuring. The test itself wasn't painful and I had my results in about 20 minutes. Highly recommend.