based on 130 reviews
Chris was amazing. Answered a late night panic call and was here early Sunday morning
The discretion and immediacy of their service was exceptional. Chris was kind, informative and incredibly professional. I would highly recommend.
Experienced, honest, and credible service. Chris, Mike, and Vicki went above and beyond with the treatment of my sons car. Thank you team for helping to irradiate this situation! I highly recommend Bed Bug BBQ!
I called Bed Bug BBQ after finding what I thought was a bedbug. Chris came out to do a home inspection and was not only very professional, but extremely thorough. He is very knowledgeable in his field and was able to calm my anxiety. Although we didn't find anything during the inspection, he advised me what to look for going forward and encouraged me to follow up with any concerns. I recommend t... More
I called Bed Bug BBQ after finding what I thought was a bedbug. Chris came out to do a home inspection and was not only very professional, but extremely thorough. He is very knowledgeable in his field and was able to calm my anxiety. Although we didn't find anything during the inspection, he advised me what to look for going forward and encouraged me to follow up with any concerns. I recommend them to anyone with any concerns of a potential bed bug problem. They are very responsive, easy to get in touch with and genuinely care about the customers. Less
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Investing in Real Estate and Cryptocurrency has been my best decision ever, I have been seeing so many positive reviews here on Facebook, on how people are getting paid through cryptocurrency, I saw so many brokers online to choose from but there was a particular recommendation I saw about Mrs. JANET MCNOWN, how her trading platform is helping a lot of people, I contacted her and invested behold after a week I got $800k as a profit back directly into my bitcoin wallet to my greatest surprise I didn't pay for any charges fee, this is the most lucrative business I've ever invested on it's reliable, genuine and easy. Contact Mrs. JANET MCNOWN to know how it works. when it comes to Cryptocurrency & Forex trading Mrs. JANET MCNOWN, is still the best I can recommend. Here is her info WhatsApp:+1(646)-801-8765 Email:janetmcnowncrypto@gmail.com Less
Called them on a Monday. Was Told that the technicians are really busy and she isn't sure when they can get me scheduled but they will call me to go over availability. 1 week goes by with absolutely nothing. Finally get a technician to call me after calling 3 times and he started asking about demographics and what I've tried so far. I Mentioned diatomaceous earth and was told that it sounds like... More
Called them on a Monday. Was Told that the technicians are really busy and she isn't sure when they can get me scheduled but they will call me to go over availability. 1 week goes by with absolutely nothing. Finally get a technician to call me after calling 3 times and he started asking about demographics and what I've tried so far. I Mentioned diatomaceous earth and was told that it sounds like I don't have the affordability for their services. The inspection is suppose to be free according to their website. I guess I can't afford free lol. And I guess they won't do the free inspection without knowing that you can afford their treatment services. He says diatomaceous earth is a desperate way of getting rid of pests. Well yes a person would get desperate enough to use diatomaceous earth when a company is taking a week to get back to you while you are terrified that you may have an infestation in your home. And regardless of finances or wealth, who would spend 3,000 dollars on a treatment if 200 dollars worth of materials is said to be just as effective? No one.wish I could give 0 stars. Do not call them if you live in the Cleveland area or if you have tried cheaper methods while waiting for them to call. You will be judged and stereotyped. Less
Chris and his team were very friendly, professional and helpful. Even going out of their way to help out family 6-7 months outside of their initial 60 day warranty.
9/9/2022 - Find your happiness again! It has been less than a month since our service and everything is looking promising! I am a very please customer. We thought we had bed bugs turned out to be Bat Bugs. We dealt with the issue for one year. Vicki was the first to genuinely listen to our problem and diagnose. Chris was the only one brave enough to go into the attic and confirm the pest pro... More
9/9/2022 - Find your happiness again! It has been less than a month since our service and everything is looking promising! I am a very please customer. We thought we had bed bugs turned out to be Bat Bugs. We dealt with the issue for one year. Vicki was the first to genuinely listen to our problem and diagnose. Chris was the only one brave enough to go into the attic and confirm the pest problem. This is where I could go on-and-on about the professional and exceptional help I recieved from Chris and Vicki. They were both there to listen and respond quickly. Chris has earned our respect with his knowledge and help. Chris went above and beyond to help guide us. Really a good experience and I have learned a great deal. If you are reading this review - please consider this company and at least talk to them. Chris and Vicki were honest and to the point with us. Everyday I still inspect my house for the bat bugs - eventually I will trust the treatment and learn to relax. Many thanks to BedBugBBQ for given me all the direction, advice, and help. Perhaps I will follow up in the next few months. p.s. We love their dog !! M & J Graham Less
I would definitely recommend this company to anyone with a bed bug problem. I was devastated to find bed bugs when I went almost 51 years ( my entire life) without ever having as much as a flea. Bed Bug BBQ was an excellent company to work with. Chris, the owner found out my devastation when I spoke to him and he worked everything out to get my house done quickly. We had the heat treatment and it... More
I would definitely recommend this company to anyone with a bed bug problem. I was devastated to find bed bugs when I went almost 51 years ( my entire life) without ever having as much as a flea. Bed Bug BBQ was an excellent company to work with. Chris, the owner found out my devastation when I spoke to him and he worked everything out to get my house done quickly. We had the heat treatment and it absolutely works!! One & done is accurate. The technician Danny was very professional, helpful and has gone above & beyond to give me peace of mind even after the job was completed. He has provided the best customer service I have ever had...he truly cares about the customer which is rare to find these days. He and his partner Ronnie did a very thorough job and we were very pleased. Thank you everyone!! Less
My experience was great! Chris was very helpful and professional! Would highly recommend Bed Bug Barbeque!
Chris was thorough, honest and put me at ease about my stress. Super ethical mindset and truly just wants to help. Came and inspected same day, appreciate his work very much.
They keep there "protocol" under wraps until they recieve a deposit. Then when something happens they take your money and make you put another deposit. Lost out on alot of money to recieve no service. Refused to refund me my money. Still trying to get my money back.
I'm not working with anyone. I'm a customer that's been dissatisfied since November '22. To summarize the lengthy review I'm about to write: Take your business elsewhere. This company will promise you peace of mind, assure you that after one treatment your problems will all be solved. Then they'll take your money, do the bare minimum, then leave you hanging. Their 90 day warranty is a joke (bed... More
I'm not working with anyone. I'm a customer that's been dissatisfied since November '22. To summarize the lengthy review I'm about to write: Take your business elsewhere. This company will promise you peace of mind, assure you that after one treatment your problems will all be solved. Then they'll take your money, do the bare minimum, then leave you hanging. Their 90 day warranty is a joke (bed bugs can survive more than 6 months between feedings -- a fact I picked up from the owner, Chris!), and their heat treatment was not thorough at all. in Nov. '21 it became apparent we had a bad infestation. I called around and BBBBQ was the quickest to respond and said they could help us out in just a couple days time. That sold me on it. After inspecting, they quoted about 6,000 which included followup bio-pesticide treatments as well as furniture removal. Within 48 hours of the treatment? I found live specimens in areas that they said had been treated appropriately with heat. I called them. They fed me some line about "zombie bugs" and assured me they would die in a day or two's time ( there is no residual effect to heat treatment.) So having captured them? I observed them. A week went by and the 4 specimens I had captured were still moving. So after about a month and a half I convinced them that they had an obligation to fulfill. So they came out for the follow up pesticide application. They were in the house (4 bedrooms, 2 and a half bath, 2 living rooms mind you-- not a small house) for maybe 10 minutes spraying before they left. They explained to me that the bio-pesticide was active for up to 90 days, and would take 21 days from the TIME OF CONTACT to kill. Which did not sit well with me, as by the time they came out to apply we were halfway through the 90 day guarantee. Lo and behold about 2.5 months later, I feel an itch on my arm, look down and see a bed bug crawling away. At this point we're outside the warranty, I called them anyway. Explained that the warranty limitations should not be binding in this scenario since I found live specimens just a couple days after treatment-- which indicated the heat treatment was obviously not thorough therefore not effective as advertised. So they came out again. This time begrudgingly-- acting as though they were doing us a favor by honoring our request outside of the time of warranty-- despite the fact that they never finished the job as advertised (and paid for! No one's paying 6 grand for an incomplete job!) in the first place. They sprayed, again for roughly ten minutes. Then they were gone. That was, I believe the middle of March or April '22. It's now July '22 (about 3-4 months since the last pesticide treatment) and wouldn't you know I've started noticing bite marks on my body and have even found a live specimen. Were it not for the fact that within days I had located live specimens? If there had NOT been evidence of a less-than-thorough job (unmelted candles in a room 5 or 6 feet away from melted candles and aerosol cans we missed during preparation-- indicating their occupied space did not reach the temperature required to kill the bugs in the specified time frame?) I might believe that I've just been really unlucky and have brought home bed bugs three times in the last year, despite having never even seen one in person in 35 years of life. However those two factors tell me CLEARLY these guys aren't doing the job as well as they're saying they will. And sure, maybe only a small number are surviving... But that's all it takes. After their exponential growth reaches a critical juncture? What do you know, it'll be time to shell out 10% of my yearly wages again! Less
Rented the machine for the weekend. Did a good job except there was still bedbugs immediately afterwards. Contact the company to seek advice and help, after all it saids guaranteed. She said because they didn't personally do it themselves, we rented the machine and did it ourselves, there is nothing they can do and no guarantee. I asked is there anything she could help with, like another days... More
Rented the machine for the weekend. Did a good job except there was still bedbugs immediately afterwards. Contact the company to seek advice and help, after all it saids guaranteed. She said because they didn't personally do it themselves, we rented the machine and did it ourselves, there is nothing they can do and no guarantee. I asked is there anything she could help with, like another days rental with advice or help at a discount, she said she had to speak to the owner first and would call me back. She never called back nor answer my phone calls again. Machine rental was over $500. Do not waste your money. Less
I strongly recommend this professional company to handle bedbug issue in your house. Their service is professional and nice. Chris and Dan both provide nice services. Thanks a lot!
Owner is rude!
I live in Cleveland Heights, OH. My husband and I have lived in our home for 31 years. In my life, I have never had an experience with bed bugs. When my husband and I saw one after returning from a trip, we were horrified. Back story (For a few weeks prior, I had unexplained mosquito like bites and hives. The itching was horrible, and it was too early for mosquitoes. When I do laundry, I just st... More
I live in Cleveland Heights, OH. My husband and I have lived in our home for 31 years. In my life, I have never had an experience with bed bugs. When my husband and I saw one after returning from a trip, we were horrified. Back story (For a few weeks prior, I had unexplained mosquito like bites and hives. The itching was horrible, and it was too early for mosquitoes. When I do laundry, I just strip the bed and wash. But after this itching, my husband and I stripped the bed together. Both of us looked for any kind of bug or stain that might confirm a bite of some kind. We took off and looked at both sides of cover. No bugs or evidence of either. Down the laundry chute it went. We then checked both sides of top sheet, and both sides of bottom fitted sheet before sending it down laundry chute. Nothing there. Next we took off mattress pad; inspected both sides with no evidence of any type of insect or bug. Then we both examined mattress. I had looked online for hints of how to recognize evidence of different types of bug. Our mattress was totally clean; no bugs; no stains. We breathed a sigh of relief and put clean bedding on bed. My husband had not gotten any bites, hives or anything. I went to Urgent Care and they couldn't figure it out either, but I do have allergies and we agreed it was a good idea to make an appointment with an allergist to see what was causing this). When we returned from our week away, I turned back the cover and saw a tiny bug. Yuck! I was totally creeped out. I killed it, then picked up the cover some more and saw another one!! This was exactly what pics of bed bugs looked like. I woke my husband up; he had already fallen asleep, and told him we needed to sleep in another room. Can not begin to tell you how horrible this whole thing was. Besides the ick factor, it's embarrassing and not something that can be easily shared. I have no idea how or when a bed bug hitchhiked to our house. My husband slept, but I researched the entire night to find out how to get rid of these uninvited and unwelcome "guests." I found Bed Bug BBQ online, along with some other local companies. But Bed Bug BBQ's method of getting rid of these bugs was unique and guaranteed to work after a one day treatment. My next step was to call the company. A woman named Vicky answered my call. She was wonderful. So patient. So compassionate. I almost started to cry a few times because this was such a nightmare. But she reassured me there were other clean households that had dealt with the same nightmare, and how effective this company was. And she gave my name to a technician to come out for a free inspection. Later that day, I got a call from their technician and Strategic Heat Facilitator, Dan Marlowe. He scheduled an appointment for a free inspection the next afternoon. He confirmed what I had found. He further explained the service and the guaranty. He was professional and easy to talk to. He did not pressure us at all. My husband and I knew this is the way we wanted to go. This was on a Tuesday. We were able to schedule Thursday for the heat treatment to take place. There was a checklist of what we needed to do prior to the treatment. And there was a lot for us to do before and after. Dan showed up with his helper promptly at 7:45 am. I believe his helpers name was Ron or Ronnie. My husband and I packed up our dog and left for the day. We returned at 3:30 pm to lock up the house. It had been heated to 150 degrees and you could've roasted an egg on our upstairs railing! We had been warned ahead of time that we should make arrangements to stay elsewhere for the night because of the intense heat and had made plans to spend the night with my daughter. Dan was calm, kind and reassuring. The next day I called him with a question and he immediately got back to me. I cannot recommend this company strongly enough. They know what they are doing, and they are very good at it, from the first phone call on. Services: Home inspection, Bed bug extermination Less
Although the heat machine killed bed bugs, it did not get them all. Called the company the very next morning all they said was they had to talk to the owner and get back to me to see what they could do. They never got back to me nor answered my call after that. Don't waste your money.
I called for an estimate , knowing that some businesses will come and tell you "in need of this and that" . Not here at BedBugBbq, they called back extremely quick . So nice and patient on the call . I just sent a picture and she figured it was not a bed bug. Even though they could of came out and charged me . This is a no bs company and helped out tremendously. Recommended and some .
They did a great job. Dan, who treated our house, was very friendly, helpful, and informative.
Chris Gonda responded to my urgent request a few hours after I talked to a woman at the office. I had been told by a mattress company that they couldn't remove my old box springs because they were infested with bed bugs. Chris used an extremely bright light and a powerful magnifier and declared that I DID NOT HAVE BED BUGS! He took a picture of what he found and showed me a website that matched t... More
Chris Gonda responded to my urgent request a few hours after I talked to a woman at the office. I had been told by a mattress company that they couldn't remove my old box springs because they were infested with bed bugs. Chris used an extremely bright light and a powerful magnifier and declared that I DID NOT HAVE BED BUGS! He took a picture of what he found and showed me a website that matched the picture to carpet beetles. They can be carried in on cut flowers and various other methods of transport. The treatment is thorough vacuuming of the site. No treatment necessary. I offered him some money and he absolutely would not take it and suggested I donate it to the Lakewood Alive program. He then put my bed back together for me and carried the old set of box springs downstairs and put them on my porch. Said he would come back around on trash day and set them at the curb for me. I was so grateful and relieved. Such good service from an unexpected source. I can't say enough good things about this company! Less
Very good inspection and on time and very professional thank u so much
The guys were on time and took care of their business, I was satisfied with the experience. I would recommend this company.
Called on a Friday night. One of my fiance's clients had left some "little friends". Chris came and checked on Saturday morning. He saw nothing, but got the treatment just in case. Loved my doggy buddy. Very professional & discreet. Thanks Bedbug BBQ!
Thank you guys for coming back and taking care of us. I am so greatful. Thank you for helping us we really needed that 2nd cooking. I'm not sure what happened the first time but they came back a 2nd time and I think grandmas home is bug free thank you thank you thank you I can't tell you what it means to give someone a peace of mind and be able to sleep through the night. It means the world to us... More
Thank you guys for coming back and taking care of us. I am so greatful. Thank you for helping us we really needed that 2nd cooking. I'm not sure what happened the first time but they came back a 2nd time and I think grandmas home is bug free thank you thank you thank you I can't tell you what it means to give someone a peace of mind and be able to sleep through the night. It means the world to us. So thank you Chris n Laura and to the team that did the work. Thank you all Less
Chris was very responsive and helpful. He is very knowledgeable about pests. He did an inspection and even though I do not need a treatment I would recommend his business to anyone who is having issues!
Very professional, kind, thorough and knowledgeable describes my experience with BBB! I would highly recommend for any service.
I called to have my apartment inspected for a very mild bed bug problem. I said that I couldn’t afford the heat treatment so they suggested an alternative option that could effectively meet my need for the pest problem while accommodating my financial situation. He told me he didn’t see but one sign of evidence of the pest which he didn’t feel was enough to charge me the hefty price yet and he di... More
I called to have my apartment inspected for a very mild bed bug problem. I said that I couldn’t afford the heat treatment so they suggested an alternative option that could effectively meet my need for the pest problem while accommodating my financial situation. He told me he didn’t see but one sign of evidence of the pest which he didn’t feel was enough to charge me the hefty price yet and he didn’t want to charge if there wasn’t a problem yet which I am more than appreciative of. I am definitely going to call them back if the problem persists. Less
This company was amazingly helpful. I called on Monday afternoon and spoke with Vicki. She was kind hearted, understanding of my worry, and very helpful. She called Chris on his cell phone, and Chris came out the very same day. They gave me Chris’s cell phone number, so that I could call him directly, if necessary. This company has thought about, and cares about providing good, and kind, ser... More
This company was amazingly helpful. I called on Monday afternoon and spoke with Vicki. She was kind hearted, understanding of my worry, and very helpful. She called Chris on his cell phone, and Chris came out the very same day. They gave me Chris’s cell phone number, so that I could call him directly, if necessary. This company has thought about, and cares about providing good, and kind, service to their customers. When Chris arrived, he thoroughly inspected my home. He took the time to educate me on the critters' habits and signs, and what to look for. He answered all of my questions thoroughly and completely. He gave me good news, even though it meant no job for him. He explained to me the heat treating treatment that his company provides; and it is very reassuring to hear how it works. Thankfully, I don't need it. But if you do need it, you will be happy to hear how they do it. Thank you for your quick, and thorough, response, Chris and Vicki. You saved me from another night of worry. If I could give you 100 stars, I would. Less
My dermatologists suggested me to get bed hugs inspection done. Chris was very kind to inspect our house for bed bugs. He took time to find out bed bugs. He didn't charge us. I want to thank him for his time and work.
I did not have an exterminator come out to my property but I had a few questions about bed bugs and asked if they were pre existing or if I brought them in and Chris talked me over steps to look for them and really helped me out.
Amazing company!! Very honest!
We were concerned that we might have brought back bed bugs from a trip, with 2 small kids we didn’t want to take a chance. Asked Bed Bug BBQ to take a look and they didn’t find anything, didn’t try to upswell any services and said we were good to go. They were quick to get out to the house and Danny was great! Couldn’t have been happier with the services they provided. Thank you!
I had a young gentleman come out by the name of Dan Marlowe, he was punctual, and very professional! He did an inspection for possible bed bugs and was so awesome from the time he entered my home until he left! He answered every question politely and was so knowledgeable about his background! I have been freaking out since Saturday and he eased my mind tremendously! He was so kind to my children,... More
I had a young gentleman come out by the name of Dan Marlowe, he was punctual, and very professional! He did an inspection for possible bed bugs and was so awesome from the time he entered my home until he left! He answered every question politely and was so knowledgeable about his background! I have been freaking out since Saturday and he eased my mind tremendously! He was so kind to my children, he answered every question and I would highly recommend him and this company!!! Less
They are the best and Chris was amazing
Great service! Chris was so nice and informative.only thing is be prepared for your house to look like a tornado hit it after the service But well worth it!
Chris came out to my home and did an inspection for possible bedbugs exposure. He did a very thorough inspection with a magnifying glass and lights. He thoroughly inspected the headboards, Footboards, walls, and under the mattress.Thankfully, we are free of bedbugs he even went so far to pull up pictures of ticks versus bedbugs to ensure that my home is clear. Chris coming out to do the inspectio... More
Chris came out to my home and did an inspection for possible bedbugs exposure. He did a very thorough inspection with a magnifying glass and lights. He thoroughly inspected the headboards, Footboards, walls, and under the mattress.Thankfully, we are free of bedbugs he even went so far to pull up pictures of ticks versus bedbugs to ensure that my home is clear. Chris coming out to do the inspection put my heart and mind at much more peace.After careful inspection, he determined that it was a tick and not a bedbug. I highly recommend his service he cares about his customers and Explains his process very thoroughly. He definitely went the extra mile! He is truly a professional and knows what he is doing. Less
Don't be fooled, this is not a BBQ restaurant, but it is a fantastic business to contact if you find yourself having bedbug problems. From answering questions and concerns to actually providing the treatments, Chris and his team are true professionals!
Within hours of my call, Chris came to our home for a free inspection and thoroughly examined all of our bedrooms for bedbugs. He did not find any and suggested that I call a canine scent detection team for a follow-up inspection just to confirm. I took his suggestion and the bedbug dog didn't find any either. I appreciated his promptness, insight, honesty, and time in educating me all about thes... More
Within hours of my call, Chris came to our home for a free inspection and thoroughly examined all of our bedrooms for bedbugs. He did not find any and suggested that I call a canine scent detection team for a follow-up inspection just to confirm. I took his suggestion and the bedbug dog didn't find any either. I appreciated his promptness, insight, honesty, and time in educating me all about these little critters. Thanks again! Less
Many homes in my family were infested with BedBugs. Danny was absolutely fantastic with everyone. And he happily found time to inspect all of the homes in our extended family, since we all spent a lot of time with my elderly grandmother, who was the first to have them. Heat is the ONLY way to go. Chemical treatment failed my grandmother and is why they spread to other homes in our family. Dan... More
Many homes in my family were infested with BedBugs. Danny was absolutely fantastic with everyone. And he happily found time to inspect all of the homes in our extended family, since we all spent a lot of time with my elderly grandmother, who was the first to have them. Heat is the ONLY way to go. Chemical treatment failed my grandmother and is why they spread to other homes in our family. Danny was extremely thorough and made sure he was the one to do my grandmother's home, since she had met him during inspection and felt comfortable with him. This company did a fantastic job. We are 30 days post treatment and no sign of reinfection. This company can be trusted. A lesser company would have told the other family members they had bedbugs and we would have believed them. Don't go anywhere else. This company is the best!!! Less
Very professional, very detailed and explained everything perfectly and clearly. They explained the whole process so easily and were eager and able to answer any and all questions we had. They were also very responsive and quick. We called on a Saturday and by that following Tuesday evening we were bed bug free! If I could give 10 stars, I would. I cannot recommend Bed Bug BBQ enough! They are aw... More
Very professional, very detailed and explained everything perfectly and clearly. They explained the whole process so easily and were eager and able to answer any and all questions we had. They were also very responsive and quick. We called on a Saturday and by that following Tuesday evening we were bed bug free! If I could give 10 stars, I would. I cannot recommend Bed Bug BBQ enough! They are awesome! Less
I was very scared I might have bed bugs so I called these folks for an inspection (which was free) and Chris came the same day! Super nice, super quick, super honest, and they didn’t try to sell me on something I didn’t need. Highly recommend!
Bed Bug BBQ is incredibly professional and helpful. They are extremely thorough in their work.
I have to start by saying my initial contact with Vicky at Bed Bug BBQ was a relief. They normally don't deal with clothing moths. She passed my info on to the owner Chris who promptly called me back to see if they could help me. He is an out of the box thinker and set up a plan to eradicate the moth's from my house. We set up an appointment and WOW they were not only on time but early. They ... More
I have to start by saying my initial contact with Vicky at Bed Bug BBQ was a relief. They normally don't deal with clothing moths. She passed my info on to the owner Chris who promptly called me back to see if they could help me. He is an out of the box thinker and set up a plan to eradicate the moth's from my house. We set up an appointment and WOW they were not only on time but early. They moved furniture and rugs to the garage and back where we were heat treating everything. The service they promised was beyond my expectations! In the exterminating business where service providers are sometimes considered questionable, Bed Bug BBQ should be the poster child for honesty and results. Thank you Chris and your professional team. Less
First of all, Chris really put my concerns to rest regarding my situation. He was extremely professional, thorough, and detailed. He explained everything he was doing and the science behind the heat. I definitely recommend his company because of the commitment in getting the job done.
I called on Monday night and Chris came out for a free inspection Tuesday when I was home from work. Chris did a very thorough inspection and answered any questions that I had. He did not try to sell me services that I didn’t need, in fact he said that even if I wanted to pay for a heat treatment just to put my mind at ease, that he wouldn’t because I truly didn’t have a bed bug issue. Very hones... More
I called on Monday night and Chris came out for a free inspection Tuesday when I was home from work. Chris did a very thorough inspection and answered any questions that I had. He did not try to sell me services that I didn’t need, in fact he said that even if I wanted to pay for a heat treatment just to put my mind at ease, that he wouldn’t because I truly didn’t have a bed bug issue. Very honest business, thanks again! Less
We had a scare that turned out negative. They were very professional and came out same day. Honest and would reccomend to anyone. I mean that.
Chris did an amazing job helping me when I needed him the most. Their company is great, professional, and courteous. They took care of the problem with no issues.
A technician arrived to exam my home for bed bugs. Prior to his arrival I had discussed heat treatment and obtained a quote of $2,000 after examining my home he determined there were no bed bugs present. We discussed other options to detect the bugs such as the Tk9 service however he advised me that at this point he did not feel that service was advisable .
DO NOT USE this company. They literally ruined my life. On the first inspection we were told that they would get rid of some items because “we had too much stuff”. Chris promised that he would look thru everything and would leave anything valuable. They threw away about 1000 of my books, my Chanel handbags and my jewelry, including Tiffany’s, worth about $4000 came up “missing”. Our house was tra... More
DO NOT USE this company. They literally ruined my life. On the first inspection we were told that they would get rid of some items because “we had too much stuff”. Chris promised that he would look thru everything and would leave anything valuable. They threw away about 1000 of my books, my Chanel handbags and my jewelry, including Tiffany’s, worth about $4000 came up “missing”. Our house was trashed and left unliveable. They threw away, or whatever, everything I worked my whole life to acquire. Our house looks like a bulldozer was used. I don’t know what kind of racket Chris is running but my life, my husbands life, my Moms life and my nieces life were forever changed in the worst possible way BEWARE do not use this company!!!!!!!! Less
very rude people and way over priced !!!
Fantastic response time and super helpful in navigating a stressful situation! 5 stars and more for honesty & integrity in not selling us services we didn't need - it was a different bug! Called in the morning about a bug scare and received a call back immediately, received helpful emails, and a home inspection by noon the same day! Fortunately it was a false alarm, but Chris was great at guiding... More
Fantastic response time and super helpful in navigating a stressful situation! 5 stars and more for honesty & integrity in not selling us services we didn't need - it was a different bug! Called in the morning about a bug scare and received a call back immediately, received helpful emails, and a home inspection by noon the same day! Fortunately it was a false alarm, but Chris was great at guiding us through his inspection and educating us on what to look out for. Unbelievably, after conducting a thorough same day inspection, there was no charge. Less
WOW. What a nightmare to have a bed bug scare. But what a RELIEF to have found this number. I called this company at 8 am and was greeted by a lovely woman who kindly assisted me. Within ONE hour, same day, I had a free inspection of my apartment. I was recommended the best treatment for my particular case and was also provided with that treatment THE SAME AFTERNOON. I was fortunate to not have a... More
WOW. What a nightmare to have a bed bug scare. But what a RELIEF to have found this number. I called this company at 8 am and was greeted by a lovely woman who kindly assisted me. Within ONE hour, same day, I had a free inspection of my apartment. I was recommended the best treatment for my particular case and was also provided with that treatment THE SAME AFTERNOON. I was fortunate to not have an extreme case, but seeing one bug is enough to cause panic. This could have gone on for days, but was acted on immediately. I have never been more impressed and satisfied with a service. I was provided with information and explanation of the treatment, and how it works. I was expecting to pay an unreasonable amount, but my bill was under $300. Hands down this is where you want to go if you have an issue!!!! I would give 10 stars if possible. Less
I cannot begin to tell you how impressed I am with the bedbugbbq Company!!! I've never had such a quick response, from the time I called to inquire to the time they left my home. Very professional & kind! Never been so enthused about anything!!! I had the best sleep since I can remember😴 I would recommend them to anyone that has this problem! Thank you so much!!!
So very helpful!! I had an emergency bed bug scare in the new home I purchased. Called the Bed Bug BBQ company late Thursday and they were out Friday morning inspecting my place. Turns out the previous owners had purchased bed bug spray but didn't actually have the critters. Thank goodness!!! The Bed Bug BBQ guy called and told me the good news and I moved in with peace of mind the next day. T... More
So very helpful!! I had an emergency bed bug scare in the new home I purchased. Called the Bed Bug BBQ company late Thursday and they were out Friday morning inspecting my place. Turns out the previous owners had purchased bed bug spray but didn't actually have the critters. Thank goodness!!! The Bed Bug BBQ guy called and told me the good news and I moved in with peace of mind the next day. THANK YOU!!!! Less
After calling at 10pm the night before, Chris, the owner, came out to my apartment at 12pm the next day. He did a thorough, extremely professional inspection and although we personally found three bed bugs on our wall (?), he did not find any evidence of an infestation. Instead of trying to sell us his services, he recommended a thorough vacuuming of the apartment, and told us that if we ever nee... More
After calling at 10pm the night before, Chris, the owner, came out to my apartment at 12pm the next day. He did a thorough, extremely professional inspection and although we personally found three bed bugs on our wall (?), he did not find any evidence of an infestation. Instead of trying to sell us his services, he recommended a thorough vacuuming of the apartment, and told us that if we ever needed anything (even to rent his equipment) that he was just a phone call away. I had a phenomenal experience with Chris and his (FREE??) inspection, and if my bed bug issue escalates, I will definitely be using his services again. Less
They are so nice did a great job feels so good to be able to get a good nights sleep
Chris was very helpful with our infestation. He also helped give us important information towards our problem and how to make sure they stay gone. Very helpful, their treatment works better than other methods. He followed up with us to give us peace of mind after the treatment and was really kind. I would recommend them to anyone who suspects they have them.
I called Chris after coming in contact with someone who had bedbugs and I was bitten pretty bad. I was worried they brought them to my house because I was pretty sure I found one at my home. I made an appointment with Chris for the very next day and he arrived promptly at the scheduled time. He drove close to 1 hr to my home and did NOT even charge me to inspect my home. I even offered him money ... More
I called Chris after coming in contact with someone who had bedbugs and I was bitten pretty bad. I was worried they brought them to my house because I was pretty sure I found one at my home. I made an appointment with Chris for the very next day and he arrived promptly at the scheduled time. He drove close to 1 hr to my home and did NOT even charge me to inspect my home. I even offered him money for the inspection since I knew he drove far and he did not take it. I am very thankful he didn't find anything. I had good reasons to think I had them and he could surely see the god awful amount of bites I had. He could have used my fears and obvious paranoia and have easily charged me for a problem I did not have. He did not do this. Very honest and professional even spent time showing me pics so I would know what to look for. I did not need his services but would recommend him to anyone who wants someone honest to inspect their home. I imagine many others out there take advantage of innocent fearful people who would be vulnerable to treating a problem they didn't even have. Thank you for the prompt, friendly HONEST and thorough inspection!! Less
I employed Bed Bug BBQ two months ago and so far we are big free. The staff was polite and helpful. I would recommend them to anyone plagued by this type of problem.
I was very pleased with the service of Bed Bug Barbecue! I was pleased with the professionalism of Mike, Ronnie, and John. I was in a panic about the appearance of bedbugs in my home. They were reassuring about eradicating the problem. I feel so much better that the bedbugs are gone! Thanks to Bed Bug Barbecue for a job well done!
Chris and his wife came our house within 24h of the first call to inspect if our bug problem was severe enough to go ahead with heat treatment. He inspected our house could not find any traces in the bed but did find the behavior of our bugs quite atypical because they were actually located in our fireplace. He went ahead and sprayed our fireplace for free since he had the product in his car and ... More
Chris and his wife came our house within 24h of the first call to inspect if our bug problem was severe enough to go ahead with heat treatment. He inspected our house could not find any traces in the bed but did find the behavior of our bugs quite atypical because they were actually located in our fireplace. He went ahead and sprayed our fireplace for free since he had the product in his car and said that heat treatment would be over kill for now. He said to see if the spray worked and if the problem didnt get better or got worse to go ahead with the heat treatment. My husband and I really appreciate chris's honesty because heat treatment is by no means cheap and he could of easily said to go ahead with it in order to make a sale. If our problem gets worse we will definately be using chris for heat treatment Less
Chris and the team went above and beyond when I found there were bed bugs at one of my rental properties. It's clear that Chris cares about the business he is in, and his customers. In doing my research, I looked into various companies to address the problem. In the end, there was no question with who I felt most comfortable with to get the job done. Highly recommend.
Chris is a phenomenal person. I live in Willowick, he was kind enough to fit me into his scheduled on a Saturday. He genuinely cares about his potential customers. He's very attentive to detail and is very knowledgeable about insects. Although I did not have any bug issues, he gave me a game plan and a peace of mind. It was a blessing to meet such a great person. I highly recommend his services.
I was told by chris he would call me back in 5 minutes and its been 3 days still no call. Plus they estimated it would cost over $4000 bucks for a day of work.. Wow
After months of trying to rid our house of them ourselves, I called Bed Bug BBQ. Chris came out next day for inspection and we sent up a day. We followed all the prep instructions, left our house and was able to come home approx 8 hours later. I would recommend Bed Bug BBQ to anyone. They were wonderful and I knew everything to expect afterwards. My husband and I are finally able to sleep peacefu... More
After months of trying to rid our house of them ourselves, I called Bed Bug BBQ. Chris came out next day for inspection and we sent up a day. We followed all the prep instructions, left our house and was able to come home approx 8 hours later. I would recommend Bed Bug BBQ to anyone. They were wonderful and I knew everything to expect afterwards. My husband and I are finally able to sleep peacefully at night Less
I had sent Bed Bug BBQ an email on Sunday night when I found what I suspected to be a bed bug. They called me Monday morning and confirmed the photo I had sent was a bed bug. Chris came out to inspect my house. He was very thorough, friendly, and informative. After searching all of the house, Chris didn't find any other signs of an infestation. He explained the possibilities of finding only one a... More
I had sent Bed Bug BBQ an email on Sunday night when I found what I suspected to be a bed bug. They called me Monday morning and confirmed the photo I had sent was a bed bug. Chris came out to inspect my house. He was very thorough, friendly, and informative. After searching all of the house, Chris didn't find any other signs of an infestation. He explained the possibilities of finding only one and that possibly a friend or family member brought it with them recently(had a full house 2 weeks ago). Even though he came out for free(who does that anymore!), he still took his time to explain things to me, even after he knew I wasn't going to need his services. I hope I never have a need to get rid of bed bugs, but if I do, I know who I will call. I would highly recommend this company! Less
Greetings. I had BBQ come to my house on 12/13/19 to do a heat treatment. Prior to that I followed all their directions of what to take out of the house, I made over 10 trips and put all items at risk in my garage They came over the house, we did a walk through and I asked pointedly about the different blinds, I was willing to take them down and put them in the garage. Both individuals stated th... More
Greetings. I had BBQ come to my house on 12/13/19 to do a heat treatment. Prior to that I followed all their directions of what to take out of the house, I made over 10 trips and put all items at risk in my garage They came over the house, we did a walk through and I asked pointedly about the different blinds, I was willing to take them down and put them in the garage. Both individuals stated there was no problem with them and had be take down, but leave in the room, just a few blinds. I came back at the end of the day and was unable to open/close the blinds in the kitchen. I could raise them up and down however I could not tilt them, no matter what i tried. Then I took the following steps. 1. I ordered new blinds, similar and less expensive then the current ones. 2. On 12/17/19 I ordered the new blinds, after unsuccessfully attempting to tilt them, no matter what I tried. 3. On 12/17/19 I emailed Chris Gonda the receipt for the blinds along with an explanation, asking for a credit towards my purchase of his services for the cost of the blinds. 4. On 12/17/19 I emailed Chris Gonda again with a more complete explanation of what had transpired. 5. On 12/17/19 I received a reply from Chris stating that he would call me tomorrow, 12/18/19. 6. I immediately emailed Chris back stating I would prefer to handle this via email so there was no confusion. 7. I did not receive an email back from Chris. 8. On 1/1/20 I again emailed Chris asking for a credit towards my purchase. 9. To date, 1/7/20 I have not heard back from Chris either by phone or email. At this time I cannot fully endorse or recommend Bed Bug Barbecue. Less
We highly recommend this company, Chris is very helpful and knowledgeable and quickly responded to my call and came to our house. We are happy that he did not find a bed bug problem and was honest about it, not trying to sell us an expensive treatment he felt we don't need. We are are glad this is an honest company.
They are five stars... After finally admitting to ourselves we had bed bugs it was confirmed by Chris. He was professional and courteous as he inspected our home and showed us all the things we didn't want to see. He went over every thing and told us what to expect. Mike and John arrived and were punctual and treated our house as expected. However, we were overwhelmed with the amount of stuff th... More
They are five stars... After finally admitting to ourselves we had bed bugs it was confirmed by Chris. He was professional and courteous as he inspected our home and showed us all the things we didn't want to see. He went over every thing and told us what to expect. Mike and John arrived and were punctual and treated our house as expected. However, we were overwhelmed with the amount of stuff that was moved and sifted through. We are glad this is the process, but not glad that we had so much stuff. Thank you for your quick response to our problem, your professionalism and courtesy and much appreciated. Less
I had bed bugs for 2 months. Called Terminex who inspected and said I didn't. I showed him the bites I had and he suggested I go to a dermatologist. I then called Ohio Bed bug who actually turned my heavy mattress over and he found one bed bug. He sprayed and said it wasn't bad. No infestation. He chemically treated my car. The bites got worse. Infested my clothes. My bedroom. Even the kitchen. M... More
I had bed bugs for 2 months. Called Terminex who inspected and said I didn't. I showed him the bites I had and he suggested I go to a dermatologist. I then called Ohio Bed bug who actually turned my heavy mattress over and he found one bed bug. He sprayed and said it wasn't bad. No infestation. He chemically treated my car. The bites got worse. Infested my clothes. My bedroom. Even the kitchen. My dog was getting bites too. I bought my house from a couple who flipped it. Everything brand new. However..they didn't live there. Real estate agent suggested I get heat treatment. Since I told her I was going to let the house foreclose. I threw out everything I owned and bought new clothes and was still invested. Looked up heat treatment and BBBBQ has a 5 star rating. Chris came out. Was sympathetic. Said he could solve my problem. 2 months of bites on my arms and legs and back. I moved in with my sister while I was deciding to let the house go or one more treatment. The crew who came out Was John and Mike. Both wonderful as Chris and girls in the office. They treated my car with heat and my whole house. Not just a room. This was Dec 23. I moved back into my into my house on Christmas. No bugs or nymphs or eggs. My nightmare was finally over. Thanks Chris, Mike and John for giving me my and my dog our life back. Chris warned me about PTSD due to so many bites. For a long time. I'm aware and still check my clothes and bed but that will go away in time. If not for BBBBQ I would have lost the house I fell in love with when I bought it. Thank you and my God bless all of you! Less
My husband and I were extremely impressed with Chris and his team! After finding what we thought might be a bed bug, I called BB BBQ to ask if they would come out and help us identify the bug. When I spoke with Vicky and Karen on the phone, they were both so understanding and willing to help me. Chris even stopped by our house for a quick inspection as 8 pm to help identify the bug. The next morn... More
My husband and I were extremely impressed with Chris and his team! After finding what we thought might be a bed bug, I called BB BBQ to ask if they would come out and help us identify the bug. When I spoke with Vicky and Karen on the phone, they were both so understanding and willing to help me. Chris even stopped by our house for a quick inspection as 8 pm to help identify the bug. The next morning, after further investigation, he determined it was a beetle. We were so impressed with Chris’s knowledge, expertise, and honesty. It’s clear that he is just trying to help people have peace of mind when they sleep at night. He could have told us that it was a bed bug and had us spend thousands of dollars on a treatment we didn’t need, but he was helpful and sincere. I will be recommending this company to anyone who thinks they may have an issue! Less
Best service in town
Best pulled pork I’ve had. Just wish the portions matched the price.
Best pulled pork in the city — hands down!
Exceptional service. Would highly recommend to anyone dealing with a bedbug problem!
Really appreciated the help of Karl and Dan. Very well informed and did a great job. Chris and Karin put my mind at ease. The positive outcome, able to sleep peacefully and declutter my home. I highly recommend BBBBQ!
Friendly, professional and discreet with fair prices. Would use them again, but hopefully will never have to! Definitely recommended.
Chris, Danny and Karl were exceptional. They took care of our bed bug problem. They made me feel like it was not a big deal, when I thought it was a complete tragedy. I have absolutely no bugs in my home. I highly recommend them if you have bed bugs. You cannot get rid of them on your own. Thanks again guys. Nicole Norton Medina, Ohio
OMG!!!! When I learned we had these creatures in the home I was devastated, shocked, and overwhelmed. Chris came right out and confirmed our biggest fear. We just bought the house and my married kids are living it in. I felt so bad for my kids living in such a state. We were very lucky and got treatment a day earlier because of a cancellation (whoever you are, thank you).The crew BBBBQ is pheno... More
OMG!!!! When I learned we had these creatures in the home I was devastated, shocked, and overwhelmed. Chris came right out and confirmed our biggest fear. We just bought the house and my married kids are living it in. I felt so bad for my kids living in such a state. We were very lucky and got treatment a day earlier because of a cancellation (whoever you are, thank you).The crew BBBBQ is phenomenal, they stayed on top of everything and by the end of the day, we were happy with the MESS and no more BB. The kids have finally gotten some needed sleep without being bitten. Your company is fantastic, but hopefully never need these services again!! Less
They did an amazing job. Easy to work with and very informative through the whole process. Did our full home and they stand by their work, I would highly recommend them to everyone.
Chris and the staff at Bed Bug BBQ gave us our home back after a traumatic experience. Chris inspected our home the same day we contacted him and was very thorough. Chris and his staff are very knowledgeable, compassionate and professional. Karl and Dan did a great job treating our home and I would recommend Bed Bug BBQ to anybody.
I've waited a little while to write a review, as I am always skeptical of everyone, and I wanted to make sure our problem was thoroughly taken care of. :) However, it's been a couple weeks, and I am happy to report we are bed bug free. Bed bug bbq responded quickly to inspect our house, Chris was knowledgeable and friendly, answered any and every question we threw at him. The lady I talked to on... More
I've waited a little while to write a review, as I am always skeptical of everyone, and I wanted to make sure our problem was thoroughly taken care of. :) However, it's been a couple weeks, and I am happy to report we are bed bug free. Bed bug bbq responded quickly to inspect our house, Chris was knowledgeable and friendly, answered any and every question we threw at him. The lady I talked to on the phone was also great. (Sorry I don't know her name) and Karl and Dan got here ready to work! They were fast and efficient and got the job done! Even though our house looked like we got robbed when we came home, it was a SMALL sacrafice for the peace of mind. Although, I did appreciate all the larger furniture being placed back to where it was originally. I would highly recommend them to anyone! My only complaint... My mom (who is always freaked out about any bug) had contacted them to inspect her house, because of our problem, and had spoke with them a couple times, but they never followed through with going over. She thinks it's because she lives far from where they're located, but I don't know. Other than that though, great job!! And much appreciated! Less
I've never before reviewed a company that I didn't do business with, but the reason I didn't use them was because they were so honest. He came in, saw what I had, and told me they weren't bed bugs. Woohoo! Had he been dishonest, he could have charged me a fortune to kill a bug that was going to go away on its own.
Chris is super awesome! Came to my mom’s condo on a beautiful Sunday afternoon in order to inspect for bedbugs. He didn’t find any! He was very kind to my mom, really nice guy & knowledgeable. ***** rating! Highly recommend!
I have been dealing with bed bugs in my new apartment for the last 3 months with no luck at all. Chris, Karen and everyone at Bed Bug BBQ were super responsive and helpful. I rented equipment this weekend to heat treat my place and the directions/equipment were very easy to use. Chris was so great and fast to answer any questions I had. As of now I have found all dead bed bug bodies and am hop... More
I have been dealing with bed bugs in my new apartment for the last 3 months with no luck at all. Chris, Karen and everyone at Bed Bug BBQ were super responsive and helpful. I rented equipment this weekend to heat treat my place and the directions/equipment were very easy to use. Chris was so great and fast to answer any questions I had. As of now I have found all dead bed bug bodies and am hoping this will be the end of a very exhausting and awful "roommate" situation. :) Me and my cat Pinky are very happy and would recommend them to anyone with this unfortunate infestation. Less
I tried several different methods to get rid of these pests! We had other companies quote us ridiculous prices (per room), like you can only do one room and solve your problem. I called and Chris came out the next day and assessed our situation and scheduled service a few days later, giving us time to remove anything that would melt or blowup (candles, aerosol cans etc). The guys came (in unmarke... More
I tried several different methods to get rid of these pests! We had other companies quote us ridiculous prices (per room), like you can only do one room and solve your problem. I called and Chris came out the next day and assessed our situation and scheduled service a few days later, giving us time to remove anything that would melt or blowup (candles, aerosol cans etc). The guys came (in unmarked vehicles) and treated our cars while we finished getting ready to head out and they were super nice, set up quickly, and were very helpful in answering our questions. There was minimal cleanup needed with the exception of our clothes being pulled out to ensure the heat could circulate effectively and kill the bugs, larva, and especially their eggs. I had not slept well in weeks before the service and I finally got some peace (and a great nights rest) the night we came home. This even helped me feel motivated to get rid of some of the junk I'd been storing and moving around for years! Thanks Bed Bug BBQ. Less
I love it because they are not mean
Highly recommend this company. Very polite . Very knowledgeable! luckily I didn't have a bed bug problem and he was upfront with me .Quick response time! I know who to call in the future if I ever do have a problem. Thank you so much. You made my day!
Extremely professional staff, easily answered any questions we had, I like to say it was one and done, any infestation we had was gone after one treatment, was able to workout a payment plan, thank you BBQ! Your fantastic
I can not thank this company enough!! I have a small toddler and I was freaking out after finding a few in our home. Chris came out the next morning and within 5days we have treated our home. I was super embarrassed and just didn’t feel comfortable with having a company come into my home to get ride of them. It was nice that none of the Vehicles or equipment said anything about bed bugs, just m... More
I can not thank this company enough!! I have a small toddler and I was freaking out after finding a few in our home. Chris came out the next morning and within 5days we have treated our home. I was super embarrassed and just didn’t feel comfortable with having a company come into my home to get ride of them. It was nice that none of the Vehicles or equipment said anything about bed bugs, just made the process easier to handle mentally. The crew that came out to the house was super nice and very informative of the process.!! Less
They are phenominal ! They really care about their customers. There is no need to look any further. Thank you again so much for providing us with the best service.
Chris and the folks at BBBBQ were prompt, efficient, and attentive in their treatment of bedbugs in my daughter's apartment. It's been 4 months since their heat treatment, and we haven't seen any signs of the vermin since! I highly recommend Bed Bug BBQ. They walked and talked us through what would otherwise have been an even more thoroughly traumatic experience had it not been for their expert... More
Chris and the folks at BBBBQ were prompt, efficient, and attentive in their treatment of bedbugs in my daughter's apartment. It's been 4 months since their heat treatment, and we haven't seen any signs of the vermin since! I highly recommend Bed Bug BBQ. They walked and talked us through what would otherwise have been an even more thoroughly traumatic experience had it not been for their expertise and customer-centered mindsets. Less
I am not happy to have to give this review, but I feel I must. Chris was very helpful and delivered the rental equipment to my house at no charge and set it up for me and even let me keep it longer than stated. I followed his instructions to the letter using the heating equipment and checking the temperatures in the room to make sure every surface was at 130-140 degrees. I actually heated the ... More
I am not happy to have to give this review, but I feel I must. Chris was very helpful and delivered the rental equipment to my house at no charge and set it up for me and even let me keep it longer than stated. I followed his instructions to the letter using the heating equipment and checking the temperatures in the room to make sure every surface was at 130-140 degrees. I actually heated the room 3 times for 8 hours each time. This was on 10-27-18. On 11-27-18 more bugs was found in the room. I called Chris and he was on his way to seminar and said he would call me back (he never did). I contacted General Pest and they sprayed my entire house and gave me a 6 month guarantee. I feel that rental equipment with no guarantee is not a good remedy for this problem, no matter how helpful or nice the people are who rent it. I had to spend another $700 after paying $324 to Chris for the heating equipment that didn't solve the problem. I really wish I had contacted General Pest in the beginning and that's what I recommend to anyone who has this horrible problem!! Less
Last month we discovered bed bugs after a recent move. We did some research about companies providing specialized service in getting rid of them. Chris' company was one of the three firms we interviewed. We chose Bed Bugs BBQ based on "trust" factor after spending an hour and hearing his approach and guarantees. Chris mobilized his team within 2-days after our initial meeting. It involved the ext... More
Last month we discovered bed bugs after a recent move. We did some research about companies providing specialized service in getting rid of them. Chris' company was one of the three firms we interviewed. We chose Bed Bugs BBQ based on "trust" factor after spending an hour and hearing his approach and guarantees. Chris mobilized his team within 2-days after our initial meeting. It involved the extensive "heat treatment" lasting 5-6 hours. We are now free of bedbugs and nightmare is finally over. Chris is very responsive and straightforward to deal with. We would recommend Bed Bugs BBQ to anyone with such problems. Less
I just wanted to send a shout out to Karl and Dan who did an absolute amazing job! Obviously having bed bugs is not a good experience for anyone but working with bed bug bbq made it a lot more tolerable and easy to get through ! I would recommend them to anyone! Again I appreciate all they did even if my house was a huge mess when we got home!! Thank you to everyone at bed bug bbq for helping me ... More
I just wanted to send a shout out to Karl and Dan who did an absolute amazing job! Obviously having bed bugs is not a good experience for anyone but working with bed bug bbq made it a lot more tolerable and easy to get through ! I would recommend them to anyone! Again I appreciate all they did even if my house was a huge mess when we got home!! Thank you to everyone at bed bug bbq for helping me and my family to get our bed bug issue resolved!! Less
spotted some bugs on the couch didn’t know what they were so to be safe i called. even though it was after hours my call was taken immediately, and they even let me send a picture via text message so they could confirm it was bed bugs. scheduled an inspection the next morning and the job was done within a week. highly recommend! fast and professional. no signs of bugs since.
I would not consider anyone else. This group is the best. They are quick to respond and compassionate with your upset. They are realistic about your problem and do guarantee their results. Honesty is so very important in a business relationship. There is no one more honest than Chris and Laura: Bed Bug Barbeque. I talked with his employees a bit (on the side) they love their boss and suppor... More
I would not consider anyone else. This group is the best. They are quick to respond and compassionate with your upset. They are realistic about your problem and do guarantee their results. Honesty is so very important in a business relationship. There is no one more honest than Chris and Laura: Bed Bug Barbeque. I talked with his employees a bit (on the side) they love their boss and support his integrity. I can honestly tell you I would be in a “nut house” by now if I had not called this company. I was blessed getting them to help me. Less
Heat Treatment is the way to go and the only way to Kill them so yes I would highly recommend BBB😀😁
I would recommend this company to everyone. Very professional and knowledgeable about what they do. Takes pride in their work. Chris doesn't mind educating his clients as he inspects the situation. Explains the treatment in detail and avails himself to you for further questions afterwards. Staff is Awesome. Thank you Chris ! We are back to sleeping peacefully again.
I was at my grandmothers helping her the other day and spotted a few bugs on her mattress. Not really knowing what they were I called BedBug BBQ and Chris came out first thing this morning. He did a thorough inspection and found they were carpet bugs. Thank God! Thank you Chris for being so helpful and honest. You really put us at ease. I would recommend you to anyone.
This place is great they give an honest review of what you mean there really no sale Pitches
Very honest very respectful and very successful...
Want to thank everyone at bed bug barbecue, Chris was outstanding when he first came to my house, very friendly, very efficient, very accommodating. When his guys came they were professional, courteous, and knowledgeable, even the lady that answered the phone on my initial call was fantastic, ever so polite and courteous . GREAT JOB TEAM, a definite thumbs up to BBBQ
Very prompt, professional, kind and competent service technicians, service is also successful and brought peace of mind.
There is nothing scarier than waking up thinking there are bugs on your bed. Especially when you start seeing bite marks! I called these guys right away and they came out THAT DAY for a FREE inspection. Now, I was seeing things and they reassured me that I did not have any, but they gave me the reassurance that I needed. They were quick, friendly, and did not push me into purchasing a service tha... More
There is nothing scarier than waking up thinking there are bugs on your bed. Especially when you start seeing bite marks! I called these guys right away and they came out THAT DAY for a FREE inspection. Now, I was seeing things and they reassured me that I did not have any, but they gave me the reassurance that I needed. They were quick, friendly, and did not push me into purchasing a service that I didn't need. Now THAT is great service. Less
They gave us peace of mind by honestly telling us we didn't have bed bugs. We called, concerned that we had seen bugs and were waking up with bites, and within a few hours the owner came to personally inspect our house. Instead of trying to convince us we needed a treatment he very frankly said we didn't have bugs. The inspection was completely free and we didn't owe anything for our peace of min... More
They gave us peace of mind by honestly telling us we didn't have bed bugs. We called, concerned that we had seen bugs and were waking up with bites, and within a few hours the owner came to personally inspect our house. Instead of trying to convince us we needed a treatment he very frankly said we didn't have bugs. The inspection was completely free and we didn't owe anything for our peace of mind. Glad to have found an honest bed bug removal company! Less
The best bedbug eradicators around!!!
I called Bed Bug Barbeque 5/4/18 and the owner Chris Gonda came out to inspect our home. He was thorough in checking the house for potential signs of bugs. He also shared a lot of information with me so I could understand what was happening and what I could reasonably expect. I was worried because my friend had bed bugs treated at her apartment and may have inadvertently contaminated my house. A... More
I called Bed Bug Barbeque 5/4/18 and the owner Chris Gonda came out to inspect our home. He was thorough in checking the house for potential signs of bugs. He also shared a lot of information with me so I could understand what was happening and what I could reasonably expect. I was worried because my friend had bed bugs treated at her apartment and may have inadvertently contaminated my house. After inspecting, Chris was also very honest in telling me that he did not believe there were actually any bed bugs at my home. He suggested and called NIP-it to schedule a dog to sniff the house for bugs. DJ the beagle came and cleared our house, we do not have bed bugs. Chris and his suggestion saved us thousands of dollars. ADDITIONAL BACKGROUND INFORMATION: I had first called Gene @ Certified Pest Control. The prior evening we found a bug that looked kind of like a bed bug but in reality wasn't one because when Chris visited later we realized it had wings and could fly. Gene quickly glanced at this false flag bug and assured us we had bed bugs and could heat treat our home for $3,200.00. He did not look for any further physical evidence of bugs or suggest a dog sniff inspection. We didn't actually have bed bugs and Certified was still going to take our money and treat the home unnecessarily. Thank God we called Bed Bug Barbeque! Chris @ Bed Bug Barbecue said he would heat treat our home for $2,100.00 (more than a third cheaper and a less invasive procedure than Certified!) and wouldn't do it unless there was confirmation of bugs via the NIP-it beagle. It was only after he made that suggestion that we realized the false flag bug was not a bed bug, further strengthening our belief that there wasn't actually any bed bug issue! I admire Chris Gonda for his integrity and honesty. He did the right thing and did not unnecessarily take my money. Thank you for all the help and I recommend anyone wanting affordable bed bug remediation, quote or second opinion to call up Chris and Bed Bug Barbecue! Less
Great experience! Love their dog! Thanks!!
Great customer service & results, could not have been more helpful in throughly explaining the process, were prompt and job was started & completed on time and most important of all no more of those nasty bed bugs! Highly recommend.
I was very pleased with this company,and I have referred them to everyone that I know. We need more companies like them, they did a wonderful job in a timely matter, also the communcation was great...there are no bugs left in our home. Excellent job guys and keep up the good work.
Hands down the best way to rid your home of these pests! Chemicals and home remedies don't work!! The companies process of heating your home affectively kills all bugs and eggs and the great thing is NO CHEMICALS around you and your family.
I called them schdueled an appointment because i thought i had bed bugs , one of the owners called me the same day schdueled an appointment for next day and he came right on time although i changed the appointment twoce still he managed to make it on time and accommodate my plans Chris came and i showed him the bug ( which I thought was a bed bug ) he was very honest and genuine and told me that ... More
I called them schdueled an appointment because i thought i had bed bugs , one of the owners called me the same day schdueled an appointment for next day and he came right on time although i changed the appointment twoce still he managed to make it on time and accommodate my plans Chris came and i showed him the bug ( which I thought was a bed bug ) he was very honest and genuine and told me that was not a bed bug and that was a stink bug and he disnt charge me for that visit he even helped me out with some info about the stink bug for free It was a pleasure meeting chris and dealing with bed bug barbeque I would defintley recommend them to any and everyone Less
Awesome people, fast and effective! Love them!!
Hands down the best way to rid your home of these horrible bugs. The best part is NO CHEMICALS!!
I've heard that hot steam doe's help rid of bed bugs I've wasted a lot of money on pesticides and I still have bed bugs. They are little blood sucking vampires. GEEWEEZ HELP!!!