based on 304 reviews
I called the office to inquire about a service and was able to get an appointment right away. The staff was courteous and professional. The two plumbers arrived on time and performed the repair right away. They were very professional and answered all my questions. They repair the toilet and cleaned thoroughly before the left. Would recommend and use again for any future plumbing problems.
They repaired an under the floor leak in our radiant heat system.
From the moment they arrived, the men were so helpful. They explained everything in detail on what they would need to do to complete the job quickly and efficiently. Very pleased with the work that was performed
Mike and Mike were very professional, to the point and explained my next steps and options. I was very pleased. Thank you.
So fast, professional, and friendly. Great communication. Will use them as our reliable plumber and continue to recommend them - the best in the area.
These guys are great! They arrived right away and fixed our problem without having to use the $600 tool!! Lol … I would highly recommend them!
They showed up quickly and were very courteous. My house is old, so we encountered one problem after another. But they were able to handle anything that came up. Will use them again.
Archer and Sons never disappoints! They are always on time very responsive and always gets the job done. I have been using them for years and always recommend them to anyone in need.
Thank you for being very responsive and coming out so quickly. We had a broken shower cartridge and cracked handle causing no water to come on in the shower or tub. Chris came out to do the repair. Very nice guy, thorough and explained everything well. We will use them again.
Mike has always been really helpful each time he has serviced our bathrooms. This last visit, he completed the job very quickly and barely caused a disruption in our day which we really appreciated. He is great with our needy dog too! Highly recommend!
The service was very responsive but very costly for the amount of work, granted it was on a Sunday.
Last night ourdownstairs bathroom faucet broke and was literally pouring water out. I called Archer & Sons plumbing and the came first thing in the am. Your technician "Mario" who is very professional and polite was able to repair the problem within a few hours. When he was done, he cleaned up as if no one was even there. Mario is a real asset to your business.
Andy and his partner did an amazing job. He explained everything in a way that I was able to understand. They both have a great personality and went above and beyond to help.
Very responsive, professional, clean, and knowledgable.
I was very happy with the service Archer provided. Two pipes froze and burst in my master bath. The technicians arrived on time and really worked hard to find a solution to access the problem without damaging my wall and tile any more than necessary. They did a great job and made sure everything was working perfectly before cleaning up from the job. I found the price charged for the service p... More
I was very happy with the service Archer provided. Two pipes froze and burst in my master bath. The technicians arrived on time and really worked hard to find a solution to access the problem without damaging my wall and tile any more than necessary. They did a great job and made sure everything was working perfectly before cleaning up from the job. I found the price charged for the service performed fair and reasonable. This was the second time that I have used Archer and would highly recommend them to anyone in Central NJ in need of a quality plumber. Less
I had my sewer line outside the house blocked up and they came out right away and 3 guys spent almost 4 hours in the cold to get it cleared, and they just charged me their flat rate, which was better than reasonable for the time and effort they spend. Thanks so much!
Always very quick to respond, on time, and professional. I’ve had drains cleared, toilets and dishwasher installed, and old valves replaced. Very happy with the service they provide. Definitely getting my moneys worth.
Have dealt with them for years at work and at home. They have always done an excellent job.
Emergency appointment made quickly as my heating system was not working. They came promptly on time and explained the whole process and fixed the issue. They cleaned up everything after the work was complete. Very quality job. A little on the pricier side but the work was done well.
Chris came quickly to evaluate the leaking in the basement. Was able to repair it the next day. Great job!
Very responsive, professional, great quality of work and a nice group of people. The scope of work was explained clearly by the plumber before starting and when finished it was tested and clean.
I had a small gas leak in my gas supply line. PSE&G shut off the gas until repaired. I called Archer & they were able to repair it within a couple of hours. They were extremely friendly, professional,& worked cleanly. They called prior to arrival to give me an arrival time & the plumbers were very friendly, knowledgeable, & efficient. I was extremely satisfied with their service & the job. I woul... More
I had a small gas leak in my gas supply line. PSE&G shut off the gas until repaired. I called Archer & they were able to repair it within a couple of hours. They were extremely friendly, professional,& worked cleanly. They called prior to arrival to give me an arrival time & the plumbers were very friendly, knowledgeable, & efficient. I was extremely satisfied with their service & the job. I would absolutely recommend them to family & friends Less
Always responsive, professional and clean! They look out for the customer. Will always use for my plumbing needs.
Mario was prompt, professional, and knowledgeable.
I don’t leave Google reviews often, but I felt compelled to leave one for Archer Plumbing. My water heater broke in the middle of the night, water was leaking. I called them and they walked me through what to do & scheduled me for a replacement first thing in the morning. Mike & Mike were super friendly, knowledgeable, and professional. They answered all questions and gave me tips on how to care ... More
I don’t leave Google reviews often, but I felt compelled to leave one for Archer Plumbing. My water heater broke in the middle of the night, water was leaking. I called them and they walked me through what to do & scheduled me for a replacement first thing in the morning. Mike & Mike were super friendly, knowledgeable, and professional. They answered all questions and gave me tips on how to care for my new water heater. Thank you guys so much!! I would recommend this company to anyone. Less
Incredible experience. I rarely give reviews of service related industries but Archer & Sons exceeded any expectations I may have had. Amazingly finished my huge plumbing issues in one day and the price was a lot less than I expected it to be. Highly endorse William Archer & Sons plumbing as well as their associates. Feel free to call me for my personal experience.
Excellent and courteous service .
Archer sent out a technician same day and they came during the window provided. The technician called before he came and was courteous and knowledgeable. He provide options regarding the expansion tank replacement and did a good job replacing it. He did not leave a mess and the job was done in a timely manner
Andy, our plumber was very professional and answered all our questions and gave us options to choose from regarding our faucet for our budget and explained things very well. He is a great plumber and a great guy to work with! True Value! Thank you, Andy
Had the parts I needed to complete my job even when GPS told me there were no such parts!!!! TY!
We had an ejector pump fail in our basement, which serves our basement bathroom, with backup into the shower pan before we caught on. Stephen and Justin arrived on time, were courteous, careful in their work, and explained exactly what they would be doing. Fast and efficient, they left the area clean and we were back in "business" in a matter of hours. I give Archer and these two of their emp... More
We had an ejector pump fail in our basement, which serves our basement bathroom, with backup into the shower pan before we caught on. Stephen and Justin arrived on time, were courteous, careful in their work, and explained exactly what they would be doing. Fast and efficient, they left the area clean and we were back in "business" in a matter of hours. I give Archer and these two of their employees, in particular, my highest rating! Less
I used Archer for a furnace issue. They came quick, we’re professional and fixed the issue. Plumbers aren’t cheap, but it’s the experience you pay for and peace of mind. Will use again (hopefully not soon) if I have other plumbing issues.
The service is wonderful. From water heater replacement, to unclogging my sewer line, to videoing the lines, their techs are knowledgeable, efficient, clean working, and very informative and friendly. We have called during several emergency situations recently, and they arrived when stated. I would recommend to anyone.
Service was professional, fast and thorough. Definitely would recommend Archer
Our sewer house trap was clogged and Archer responded on a Saturday. They found the problem quickly and has the pipe flowing within an hour.
We called Archer plumbing at 11 am for a broken sump pump and a new sump pump was installed by 5:00pm. They sent over Steven who was a professional and knowledgeable plumber with the heart of a teacher. He explained how a sump pump works and had a new sump installed quickly. We will only be using Archer for all out plumbing needs from now on!! Their response time was excellent!! I highly recommen... More
We called Archer plumbing at 11 am for a broken sump pump and a new sump pump was installed by 5:00pm. They sent over Steven who was a professional and knowledgeable plumber with the heart of a teacher. He explained how a sump pump works and had a new sump installed quickly. We will only be using Archer for all out plumbing needs from now on!! Their response time was excellent!! I highly recommend them! Less
The team at archer and sons always takes care of our issues quickly and with a great explanation. And as always makes us feel like family. Wouldn't use anyone else, making an appointment with the team was so easy and got there earlier then expected.thank you again
Finally! A plumber you can trust. I don’t say that lightly. Quote from another was $1800 I knew that was wrong. Archer came in honest and knowledgeable and did the job correctly for half that. I found my plumber. I highly recommend giving them a shot.
Reliable & professional service. Problem diagnosed the same day we called and new unit installed next day. Many thanks to Mike, John and Danielle . Highly recommended .
I recently had Archer Plumbing over to complete some work on the inside and outside of my house. As always, they were very professional and made sure to show me all of their work when they were complete. They were more than willing to answer any questions I had about the job. They also cleaned up to the point where you barely even noticed they were here. It is always nice to know that when an iss... More
I recently had Archer Plumbing over to complete some work on the inside and outside of my house. As always, they were very professional and made sure to show me all of their work when they were complete. They were more than willing to answer any questions I had about the job. They also cleaned up to the point where you barely even noticed they were here. It is always nice to know that when an issue comes up, calling Archer Plumbing will ensure the job gets done flawlessly. If you are looking for a plumber to help with any job, big or small, there is no reason to call any other company other than this one. They are without a doubt the all around best in the area! Thanks again guys! Less
I had seen people talking about Archer on our local Facebook page for quite some time now and everyone recommends them and has been thrilled. I now include myself in that camp. I reached out and heard back almost immediately. The next morning there was a call from Danielle to schedule someone to come out with same day availability. (This wasn’t an emergency call so that was amazing to me) Chris ... More
I had seen people talking about Archer on our local Facebook page for quite some time now and everyone recommends them and has been thrilled. I now include myself in that camp. I reached out and heard back almost immediately. The next morning there was a call from Danielle to schedule someone to come out with same day availability. (This wasn’t an emergency call so that was amazing to me) Chris and his helper arrived early, they were friendly (they like dogs and enjoyed petting ours while talking about the job. Dogs always know good people and mine loved them!) and they were very good at diagnosing, fixing and repairing the issues at hand. They were happy, patient and extremely professional. I was dealing with coordinated, efficient pros. THAT’S exactly what you want if you have a plumbing problem. If you’re reading this review, don’t scroll any longer. Stop it. These are the plumbers you want. I don’t need any other plumber as long as I’m walking into a home in Central NJ ever again. I’ve got one. It’s Archer. Less
We were very pleased with Archer. The guys did a great job and we appreciated their attention to detail. Thanks
Bought Mike’s was very professional, friendly, work fast, protect my floor, clean when job was done, explained how water heater is working, came on time. I’ll will use your company for future jobs and definitely recommend to my neighbors and friends . Thank you very much Michaels.
It was a pleasure having Chris, Andy and their helpers at our home to install our new kitchen faucet, valves and water purifier. Their workmanship was second to none and their professionalism was greatly appreciated. They were more than happy to answer any questions or concerns we had. We highly recommend Archer for all of your plumbing needs.
Service technicians are professional, courteous and knowledgeable in their field. Stephen and Mike T. asked appropriate questions and made the assessment as to what was needed. They were quick clean and just professional in all respects. Whenever I have a plumbing issue, Archer Plumbing will be my call.
We have used Archer Plumbing for over 20 years. They have done installations- water heater, new toilets. And they have done numerous plumbing repairs in our kitchen and bathrooms. Most recently we had a toilet leak and a bathroom faucet repaired. Excellent work, reasonable prices, technicians are professional and great to work with.
Chris from Archer Plumbing handled the installation of a gas line for our fireplace. He was very precise and thorough in determining capacity requirements. Chris was able to complete the work in one day. I appreciate the fact that he is very conscientious about keeping us informed about arrival times and schedule changes.
Arrived quickly, professional. Repaired a leak above my kitchen ceiling in a spot that was extremely difficult to access. Very patient, explained everything and were attentive to all of my questions.
I've been using William Archer for 15+ They are professional and you can count the job will be done right. Dave was very honest explaining problems and answered all questions I had. He's courteous and does great work!!! I recommend them highly.
Mike was the plumber who identified the leak and performed the required repairs. He was knowledgeable, friendly, thorough and left the area spotless when completed
Very professional, prompt and explained all the work that was required in a detailed but understandable manner. They’re honest and upfront about pricing and scheduling, and have been knowledgeable and respectful every time I’ve required their services
The two gentlemen that came to my house were exceptional professionals, they were neat and clean and the price for the work performed was better than fair. Making my appointment through Danielle was as easy as can be. I will always use and recommend ARCHER to anyone that asks.
Fast service, reasonably priced. Courteous staff. Would recommend 👌
I don’t leave a lot of reviews but I’m happy to leave one for Archer. We have been using William Archer and Sons Plumbing for decades. They are easily the most prompt, professional, and responsive plumbers in the area. They always do a complete and thorough job that stays fixed… never a half way done bandaid fix. Highly highly recommend!
Water heater was not working. Called that day and they came same day although a little late. Water heater broken - they wanted $2600 to replace the old one. The labor was about $1500. Plumber was nice and informative. After the estimate i told them i would check my warranty. Called back 30mins after they left and then they wanted $400 more to do the job. I’m glad they charged me such a ridiculou... More
Water heater was not working. Called that day and they came same day although a little late. Water heater broken - they wanted $2600 to replace the old one. The labor was about $1500. Plumber was nice and informative. After the estimate i told them i would check my warranty. Called back 30mins after they left and then they wanted $400 more to do the job. I’m glad they charged me such a ridiculous price plus the overTime - i was gonna do the $2600 because i had guests over and if i wanted to get my warranty i had to wait an extra two days since it was a weekend. Because i didnt know how easy it was to change a water heater and my uncle who is handy did it in less than 3 hours himself with me just helping carrying the old one out and the new one in. Im sure they would have done a good job as they were recommended by someone who i know but the prices way too high. Less
On time, professional, always get the job done right.
Great experience with Archer Plumbing. Very knowledgeable and professional, and they were able to fix the issue. Would definitely recommend and use again.
Great service quickly
Can’t recommend them enough. Fast and quality service.
Had emergency issue with blockage causing a drainage issue. Called William Archer & Sons since they are local to us. Lady answering was very polite and told us someone will be there in an hour. 30 min later we had someone at the house who not only fixed the drainage issue promptly but was very thorough. I liked the attention to detail so asked him to look at a couple other items I would like ... More
Had emergency issue with blockage causing a drainage issue. Called William Archer & Sons since they are local to us. Lady answering was very polite and told us someone will be there in an hour. 30 min later we had someone at the house who not only fixed the drainage issue promptly but was very thorough. I liked the attention to detail so asked him to look at a couple other items I would like addressed in the future which he did and provided me with a fair estimate. I had used another plumber for a similar issue many years back and they were not as thorough so highly recommend. Less
Excellent work fix my problems quickly
I used their service to replace my water heater. They were very professional and did a full walkthrough with me over everything that needed to get done. They only use top quality products so you know you are getting your moneys worth. They also fixed work that another plumbing company had done incorrectly. This whole company is great and I will recommend them to family and friends and anyone els... More
I used their service to replace my water heater. They were very professional and did a full walkthrough with me over everything that needed to get done. They only use top quality products so you know you are getting your moneys worth. They also fixed work that another plumbing company had done incorrectly. This whole company is great and I will recommend them to family and friends and anyone else reading this review. Less
Great place very fast work
Super professional and speedy response times. My company has worked with William Archer for 4 years and we have never had a problem. When we do need to reach out, Danielle is extremely friendly and helpful. Extremely consistent and professional repairs, installations, and more. I highly recommend their services.
They are professional and their response time is always quick. We have worked with William Archer for about 4 years. Danielle in the office is friendly and very helpful. Their work is flawless and they really take pride in their work. I would highly recommend them .
What a great company to work with!! The Professional workmanship and the quick response to a service call …. Second to none !!! These guys are knowledgeable and thorough !! I have finally found a great Plumbing business!! Thank god !! These guys are the best!!
We're used Archer for several jobs in the house- although most plumbing work tends to be an expense we have always found them fair in pricing- they are excellent with responsiveness- get right to you and are always next and clean - which matters a lot to me
We are so lucky to have found this plumbing service. The sewer line clogged and leaked into our crawlspace, which caused a terrible mess. Another plumbing service came, did NOT fix the problem, and made the mess so much worse that a cleanup crew was needed. A week later the problem happened AGAIN. Archer was able to send someone out on a Sunday. Chris the plumber was thorough: he checked the ent... More
We are so lucky to have found this plumbing service. The sewer line clogged and leaked into our crawlspace, which caused a terrible mess. Another plumbing service came, did NOT fix the problem, and made the mess so much worse that a cleanup crew was needed. A week later the problem happened AGAIN. Archer was able to send someone out on a Sunday. Chris the plumber was thorough: he checked the entire house, found and FIXED the problem, AND cleaned up. It turns out not all plumbers are terribly messy! He also offered advice on how to prevent future problems. This will be our go-to plumbing service from now on. Less
Archer and Sons are fantastic. They made it easy for me to get my Mother’s leak fixed for her in NJ even though I live in another state. Everything from setting the appointment to fixing and finding the leak was done with professionalism, kindness and transparency.
All my interactions with the folks at William Archer & Sons were professional and pleasant. The work was scheduled very quickly, and when it came time for the plumber to come to my house to assess the issue, and to do the repairs, everything was done on time. On the day the plumber came out, the work was completed that morning (this includes the town coming out to shut off and turn on the water f... More
All my interactions with the folks at William Archer & Sons were professional and pleasant. The work was scheduled very quickly, and when it came time for the plumber to come to my house to assess the issue, and to do the repairs, everything was done on time. On the day the plumber came out, the work was completed that morning (this includes the town coming out to shut off and turn on the water from the street), and the plumber cleaned up the worksite. I was able to cook lunch and dinner that same day; I originally was planning to order take-out. Andy, the plumber, was nice to interact with and it was clear he took pride in his work. If any more work needs to be done on my house, I will absolutely reach out to them again. I would recommend them to anyone looking to get plumbing work done. Less
All my interactions with the folks at William Archer & Sons were professional and pleasant. The work was scheduled very quickly, and when it came time for the plumber to come to my house to assess the issue, and to do the repairs, everything was done on time. On the day the plumber came out, the work was completed that morning (this includes the town coming out to shut off and turn on the water f... More
All my interactions with the folks at William Archer & Sons were professional and pleasant. The work was scheduled very quickly, and when it came time for the plumber to come to my house to assess the issue, and to do the repairs, everything was done on time. On the day the plumber came out, the work was completed that morning (this includes the town coming out to shut off and turn on the water from the street), and the plumber cleaned up the worksite. I was able to cook lunch and dinner that same day; I originally was planning to order take-out. Andy, the plumber, was nice to interact with and it was clear he took pride in his work. If any more work needs to be done on my house, I will absolutely reach out to them again. I would recommend them to anyone looking to get plumbing work done. Less
The plumber sent to our home was professional, neat, personable, and very knowledgeable. Highly recommend Archer Plumbing!
We’ve used Archer and Sons several times. They always provide reliable service and are very helpful!
I called Archer to look at my toilet again as it was repaired by them a few weeks prior, but I felt as if it was still running a little too long after being flushed. Dave from Archer came and made a small adjustment and it was perfect! He also explained what he did and why it was running longer after flushed. He was extremely knowledgeable. He also fixed my shower and it’s no longer spitting wat... More
I called Archer to look at my toilet again as it was repaired by them a few weeks prior, but I felt as if it was still running a little too long after being flushed. Dave from Archer came and made a small adjustment and it was perfect! He also explained what he did and why it was running longer after flushed. He was extremely knowledgeable. He also fixed my shower and it’s no longer spitting water from the tub spout when we turn the shower on. He is an excellent plumber and he made my day!!! Thank you Archer!!! Less
Professional, knowledgeable, prompt, friendly! Highly recommend!
They installed my new water heater without any problems.
Great guys. Will definitely be back
Great service, polite, knowledgeable, courteous, friendly, and respectful of the interior of the home- Cleaning up after completing the job. We would like to express our appreciation for a job well done. Thanks Mike and Mike. Best wishes, Raj & Sheila Rajamani
Great professional service. On time and highly recommend!! Good job guys!
Andy and Mike were very professional and helpful with replacing my moms sump pump and pumping out the water from her basement. They were prompt, polite and very respectful. They always do a great job when we call them. We highly recommend Archer Plumbing!
Dave was very nice and respectful the company should be proud to have employees like this .Job was very neat and clean he explained the work that had to be done would recommend this company
Chris was very friendly and professional. He showed up quickly, answered my questions, and did a great job with the clogged drains.
Our high efficiency heating system went out over night on one of the coldest night this year. I contacted the office at 6:30 AM and spoke with john who was attentive to my situation and the urgency I needed since I have two small children in the house. Shortly after john and I spoke he sent out his brother Dave who was extremely helpful. He quickly diagnosed my heating problem and was transparent... More
Our high efficiency heating system went out over night on one of the coldest night this year. I contacted the office at 6:30 AM and spoke with john who was attentive to my situation and the urgency I needed since I have two small children in the house. Shortly after john and I spoke he sent out his brother Dave who was extremely helpful. He quickly diagnosed my heating problem and was transparent about what cased the failure. Understanding that I had two small children in the house and that temperature’s were going to drop back into the single digits that evening dave assured me it would be fixed same day. Dave genuinely caring about the situation was able to complete the repair and I’m satisfied with the service from start to finish. Less
Good service, fast, and Andy was a gentleman to the hilt.
We always have a positive experience working with Archer! Quality work, great communication, wholly reliable, and knowledgeable!
Plumber showed up on time as scheduled. I showed him where my issues were and he went to work. Extremely satisfied with the work performed and professionalism of the plumber. He reviewed all the work before and after he did it so I knew what to expect. Although the bill was higher than I’d have guessed (to be fair I have absolutely no idea what a plumber should cost) I believe you get what you pa... More
Plumber showed up on time as scheduled. I showed him where my issues were and he went to work. Extremely satisfied with the work performed and professionalism of the plumber. He reviewed all the work before and after he did it so I knew what to expect. Although the bill was higher than I’d have guessed (to be fair I have absolutely no idea what a plumber should cost) I believe you get what you pay for. Archer Plumbing will absolutely get all of my future plumbing needs. Less
Our boiler piping had leaks in a few spots and we also had leaks in the water line connected to our fridge. The guys at Archer came right out, were very knowledgeable and professional, assessed the system and did the work for us. They were also very neat, wore masks, and went over everything in detail of what they did when the work was done. Archer Plumbing was referred to me by two close friends... More
Our boiler piping had leaks in a few spots and we also had leaks in the water line connected to our fridge. The guys at Archer came right out, were very knowledgeable and professional, assessed the system and did the work for us. They were also very neat, wore masks, and went over everything in detail of what they did when the work was done. Archer Plumbing was referred to me by two close friends and they were right. I would refer them to others and also will use them again for future projects or repairs needed. Less
The work was started and finished on time and done well. However the price was outrageous. Even when I got them to come down, it was still overpriced.
I had a leak with my irrigation system plumbing. They came within 30-35 min of me calling on a holiday morning. Chris the technician was very friendly and explained the situation. Turned out that it’s not an emergency but still something that need to be fixed. Gave me an estimate. No charge for Coming and checking out the situation. I’ll get the work done with Archer when I’m ready to schedule. ... More
I had a leak with my irrigation system plumbing. They came within 30-35 min of me calling on a holiday morning. Chris the technician was very friendly and explained the situation. Turned out that it’s not an emergency but still something that need to be fixed. Gave me an estimate. No charge for Coming and checking out the situation. I’ll get the work done with Archer when I’m ready to schedule. Would highly recommend. Less
They were professional and informative.
They were on time, super professional, and got the job done in a timely manner. Highly recommend William Archer and Sons!
Charged me 400 to repair the insides off my toilet. And found out the part just costs 20 dollars at Lowes. It would off been cheaper to replace the whole toilet.
Highly recommended! Fast, reliable, and knowledgeable! Great experience!
Have used them for 15yrs. Great knowledgable and personable techs!
Highly recommend! Friendly yet professional and quality service that is quick. They were also great with our dog!!!
Had a large hole in the sewer line in the basement. They came out the next day. Replaced a section and it’s good as new. Very polite and professional.
Came out the same day I called. Very efficient and friendly. I'm very happy with their service.
They arrived within 2 hours of calling their number. I didn’t require their service urgently but it was great they arrived that quickly. Extremely extremely pricey though.
I needed to replace my water line to my new fridge. I was able to get an appt that same day after leaving unanswered messages elsewhere. Andy & Chris were the best !!! This is a no nonsense company. Installed a new line & valve in just under an hour. Very personable, very reasonable, very knowledgeable 5 Stars !
Fast and efficient service
Gives wonderful service to its customers. Explains everything fully before they begin. Reasonably priced, cleans up everything when service is completed. Very courteous workers.
I hate water issues. It's messy. It's stinky. It's destructive. IMHO, water issues are worse than stepping on a lego barefoot. A few weeks ago, while outside working on the yard, I was informed a pipe was spewing water into the basement floor. After using every towel I could find to sop up the mess, I called William Archer and Sons to help. Within an hour of them investigating, it was deter... More
I hate water issues. It's messy. It's stinky. It's destructive. IMHO, water issues are worse than stepping on a lego barefoot. A few weeks ago, while outside working on the yard, I was informed a pipe was spewing water into the basement floor. After using every towel I could find to sop up the mess, I called William Archer and Sons to help. Within an hour of them investigating, it was determined the problem could either be a major issue or a semi-major issue. The crew explained they couldn't see if the problem was in a single large pipe or extended outside. (TL;DR there was about 10 years of sediment caked into a large pipe leading outside) Why this matters... He didn't sugar coat the situation. But he also wasn't trying to scare me into paying for services I didn't need. He was upfront and said, "I need to get through this pipe first to see if we'll need to dig or not." I love that. That's honesty and I appreciate it. They worked their tails off and finished the job. Lucky for me is was isolated to the one large pipe -but I knew what I was up against if it wasn't. He even walked me around to show me what he was keeping an eye on and more. Simply put, this crew is the best. They offer fair, affordable, and quality service. It's clear they are looking for long term customers. It's clearer they're a crew of good people. I actually enjoy their visits. Customer service + outstanding craftsmanship is their forte. I've used them for over four years now and have yet to experience a single visit that didn't go the extra mile. They take the time to explain what's happening and why they did what they did. On some occasions they've even saved me a few bucks by doing a little extra on the side for something unrelated they may have noticed. If you're in the NJ area and hate water issues as much as I do, call William Archer and Sons. Less
Fast service, friendly staff, quick work. The crew that came was even dog friendly!
I had a gas line run underground about 50 feet to accommodate a newly added pool heater. I called archer plumbing and Dave showed up promptly and I hired Dave for the job. Dave was extremely professional, courteous, would always check in with me and give updates regarding the project and how things were progressing in regards to obtaining the permit to begin work. Once the permit was approved Dav... More
I had a gas line run underground about 50 feet to accommodate a newly added pool heater. I called archer plumbing and Dave showed up promptly and I hired Dave for the job. Dave was extremely professional, courteous, would always check in with me and give updates regarding the project and how things were progressing in regards to obtaining the permit to begin work. Once the permit was approved Dave wasted no time and completed the work in one day and got the town to come approve the project the following day. The day he came out to work was 100 degree weather and Dave worked through it for 12 hours straight. The amount of professionalism and dedication displayed by Dave was phenomenal. I highly recommend this company, especially Dave and going forward I will call archer plumbing first for any and all plumbing jobs I have in the future. Less
Fast and Friendly
Great service. On time, reasonable and super friendly. Proud to support local business and Wm Archer and Sons were fantastic. Highly recommend them!
They are awesome. So honest and trustworthy!!! I will never use anyone else again!!! My main sewer line had a baseball bat stuck in it. Someone quoted me 10k for the job. They came removed the bat cleaned out for such a great price. Made my day!! Thanks again for amazing service. Highly recommend!!!
I asked for a price to install a recirculating pump to decrease the time that it takes for my hot water to reach my bathroom. They wanted to charge me a $50 service fee to give me a price. I didn't need service and I do not need a repair. I wanted an installation of something that I can live without. I haven't had this experience before.
They respond VERY quickly to inquiries from their web site!
Thank you. Snaked my mainline and replaced cartridge in shower, no more dripping! Yay!
Archer Plumbing saved the day again! Walked downstairs and the basement was flooded. Called Archer plumbing Andy came right over and replaced the sump . They are safe (COVID) wear masks, clean and polite. Highly recommend.
Dave from Archer did an amazing job today unclogging the underground gutter drain. Dedicated 1-2 hours in the freezing cold to make sure he cleared it out and answered my questions to make sure I was satisfied with the work. He also gave advice on how to permanently resolve the issue and plan for the Spring. You rock Dave!
Mike and Mike are both amazing! They came assessed the issue and executed the task. They are very knowledgeable and proficient. I like that they took their time and rechecked everything before they left. I’d highly recommend them to my friends and family. They are very nice people. They made me feel comfortable and I was able to ask them questions regarding my water heater/boiler. Overall I am ... More
Mike and Mike are both amazing! They came assessed the issue and executed the task. They are very knowledgeable and proficient. I like that they took their time and rechecked everything before they left. I’d highly recommend them to my friends and family. They are very nice people. They made me feel comfortable and I was able to ask them questions regarding my water heater/boiler. Overall I am very pleased with their service! Less
Dealt with Archer a while back and they were wildly overpriced. They charged me $2500 from replace 15 feet of pvc pipe under my sink (I got quotes later on from other plumbers for follow up work we had done here and they both came in at least 1k less). The guy who showed had a ln awful attitude as well. He had no interest in answering my questions. He worked on it for about 3 hours and while ... More
Dealt with Archer a while back and they were wildly overpriced. They charged me $2500 from replace 15 feet of pvc pipe under my sink (I got quotes later on from other plumbers for follow up work we had done here and they both came in at least 1k less). The guy who showed had a ln awful attitude as well. He had no interest in answering my questions. He worked on it for about 3 hours and while the work was fine, the sink clogs more often. The other issue is that the repairman decided to place tags and stickers all over my house with Archer plumbing logos (without my permission) and came back the next day to put an Archer plumbing sign on my lawn (again, without my permission). I've been finding these stickers for over a year on pipes, my water meter and water heater and and they don't come off easily. Steer clear of Archer. Theres plenty of better plumbers, with better attitudes at more reasonable prices. Less
Very professional and Chris was clean and friendly.
I would like to “Thank” Andy for helping us out of a terrible situation on Sunday evening. Something that took only a few minutes saved us a night of heartache. Although my husband let the day filled with frustration get the best of him, I have nothing but gratitude. Thank You Again Andy & have a safe & blessed holiday.
Did the job. Professional and friendly. Wore masks and tidied up as well after.
We had the company come out this morning for the first time. We needed a valve replaced under our sink. The technician was really nice and went above and beyond by cleaning out sediment in all of our faucets before he left. He wore a mask and respected social distancing practices. The replacement was first rate and he finished quickly. We will use them again.
Had a great experience in booking service, timely arrival, and completion of work. The person on site also answered various other questions and gave quotes on other work I am considering. Will use them going forward
We just had them here this morning to help with a clogged sewer line. They were on time, very professional, and so nice! They were also very knowledgeable and took the time to answer our questions. I would absolutely use them again!
Highly recommended! Friendly on the phone, showed up not just on time but early, and worked through our problem in a thoughtful manner (even when the issue turned out not to be a plumbing one). Kind and professional, will keep Andy’s card handy for sure - thank you!!
Dave H. is a Master Communicator. He contacts you when you're in crisis and sets a tone of calm respectful confidence. His assessment is quick, and his conveyance of the issue, and how it may be resolved, is thoroughly expressed in simple terms at a comfortable pace. And his work is superb, in function and appeal. As the son and grandson of career Maintenance/Superintendent men, suspicious of th... More
Dave H. is a Master Communicator. He contacts you when you're in crisis and sets a tone of calm respectful confidence. His assessment is quick, and his conveyance of the issue, and how it may be resolved, is thoroughly expressed in simple terms at a comfortable pace. And his work is superb, in function and appeal. As the son and grandson of career Maintenance/Superintendent men, suspicious of the service industry, I attempt most home repairs, usually with success. Sometimes the cost of a DIY seems quick and inexpensive, but with plumbing, disaster is a real consequence. The time on Youtube and gamble with unforeseeable surprise anomalies brings you back to the smarter decision of hiring an expert. Dave is my expert. Never did I sense any judgement of my abilities nor my lack of awareness. And what I learned about my house in five minutes, exceeded that which my forefathers could ever tell me. Dave is willing to perform physically brutal feats in awkward dark sweaty nasty conditions with a steady positive attitude. Dave is absolutely worth it. I would trust him to do a great job on any project. Less
On time service
Horrible service. very expensive
Will not use again. Called Archer to replace a broken outdoor frost free hose bib. Made appointment for next day and was told that there is a $40 charge to come and assess the situation. I thought that was a reasonable charge. However, when the plumber arrived, he very quickly assesed that the replacement of the hose bib would cost $600. I was astonished to here how expensive it would be and the ... More
Will not use again. Called Archer to replace a broken outdoor frost free hose bib. Made appointment for next day and was told that there is a $40 charge to come and assess the situation. I thought that was a reasonable charge. However, when the plumber arrived, he very quickly assesed that the replacement of the hose bib would cost $600. I was astonished to here how expensive it would be and the plumber told me that he had to do lots of work, the hose bib itself cost $50 (not very expensive) and that he would see how long it took and would adjust the price. Bottom line, after he came up with a couple of coupon discounts, he charged $450 to install the hose bib in approximately 30 minutes. $400 per 30 minutes of work! Beware! Less
They have a trip charge
Archer plumbing was great! Mike and Dave were very friendly, professional and efficient! Within less than an hour, they came, assessed and fixed our leaky kitchen sink! Would definatly recommend!
I called Archer on a Sunday because we were having very poor water pressure and they sent a crew to my house on Monday morning. They determined we needed a new hot water heater. They went and got the one we needed and installed it by 2:30pm! Quick, easy and polite! Great customer service! Thank you!
I was just two weeks in my new home when my pipe started leaking ...these guys came and told me exactly what my different options were and they did the job in a day...they were just awesome all the way around...ty so much
Had a drain backup and flood our laundry room on Memorial Day. I called at 10pm to leave a message and actually spoke with a person. I told them it was not an emergency and if possible I would like the work done the next day. At 8:15am their 2 employees showed up with masks on and I walked them through the issue. The diagnosed the clog and ran the power snake for about 45 minutes. Issue solv... More
Had a drain backup and flood our laundry room on Memorial Day. I called at 10pm to leave a message and actually spoke with a person. I told them it was not an emergency and if possible I would like the work done the next day. At 8:15am their 2 employees showed up with masks on and I walked them through the issue. The diagnosed the clog and ran the power snake for about 45 minutes. Issue solved. Great quality of work, clean and neat, and a fair price. All you can ask for. Thanks. Less
I recommend Archer for your plumbing needs. They were the plumbers my parents called when I was a kid and they are the plumbers I have called when I have plumbing issues. They are prompt and do the work that needs to be done in a timely fashion.
Called Archer Plumbing today based on everyone's recommendations and they definitely lived up to the hype. They were here within 30 minutes and fixed our leak quickly for a reasonable price. John also took a look at a few other issues, made some recommendations, and gave me an idea of the price. I will definitely be calling them again!
Strongly recommend Archer & Sons Recently had emergency services needed Called at 120pm, pleasantly informed that a service tech would happen by or b4 400pm... They arrived by 230pm! They assessed the situation, gave clear possibly service / repairs needed with clear quotes for each Performed 1st recommended service , that was all that was needed and was completed by 345pm 15 mins ahead of gu... More
Strongly recommend Archer & Sons Recently had emergency services needed Called at 120pm, pleasantly informed that a service tech would happen by or b4 400pm... They arrived by 230pm! They assessed the situation, gave clear possibly service / repairs needed with clear quotes for each Performed 1st recommended service , that was all that was needed and was completed by 345pm 15 mins ahead of guarantee arrival time Service Tech Dave was polite personable and efficient, made all needs & costs very clear Dave and Archer & Sons won my confidence and my future plumbing needs. Less
I’ve had Archer Plumbing do 2 jobs in my home. Both were great experiences. Very friendly and knowledgeable (Mike was the mechanic yesterday) and very, very reasonably priced. Both times they always were trying to do the job at the highest level while giving us the option to save money. That’s very hard to find! Highly recommend!
Chris from Archer Plumbing install a new toilet for me. Excellent service, clean, fast and he even took my old toilet away. Definitely recommend!!
Called at 8am this morning. They were at my home at 8:30. Fixed my problem swiftly. Thanks to Chris and his partner.
We had a leak in our 3rd floor condo creating water damage to the owner below. A coworker recommended Archer so we called. Service was prompt and professional Mike & Mike D wore gloves, masks, booties etc ( during Covid) , eventually found the leak in the cold water supply line and fixed it. It was not an easy fix -- they ended up coming 2 days in a row as the leak was tiny and in a weird s... More
We had a leak in our 3rd floor condo creating water damage to the owner below. A coworker recommended Archer so we called. Service was prompt and professional Mike & Mike D wore gloves, masks, booties etc ( during Covid) , eventually found the leak in the cold water supply line and fixed it. It was not an easy fix -- they ended up coming 2 days in a row as the leak was tiny and in a weird spot so it did not get noticed at first. but the job is now done and we are very happy. Would not hesitate to call them again if needed for any repairs. While they were here I asked about a toilet issue and they added that to the job and repaired it too. Another neighbor in the building stopped them for her toilet issue and with time permitting they called that into the main office and repaired her issue too before leaving. Thank you for the great service. Less
Very friendly, helpful, and knowledgeable. I will definitely be calling them again!
I called William Archer and sons today because I had a clogged drain they were here within half an hour and Dave was my tech who was very knowledgeable and was very polite he was professional about his job and I would definitely call them again if I have any other problems I was given a detailed bill and was satisfied with not only the price but also what he did for me I sincerely
Very prompt in their service and the check out and installation was well explained. They are very focused on customer satisfaction and willing to negotiate price. I would definitely recommend them.
We have had William Archers and Sons do work for us in the past and all of their staff couldn't be more helpful and professional! I've had other professional services in my home over the years, and have always had to do some clean up afterward. Never the case with this company! Today, Mike came to install a new main valve, change some pipes and put in a new meter. I was expecting to have to do so... More
We have had William Archers and Sons do work for us in the past and all of their staff couldn't be more helpful and professional! I've had other professional services in my home over the years, and have always had to do some clean up afterward. Never the case with this company! Today, Mike came to install a new main valve, change some pipes and put in a new meter. I was expecting to have to do some sort of clean up afterward, but NO! Mike kept his workspace clean AND cleaned up whatever mess was made! All I had to do was go into the basement and put back the stuff I had to move so he could work! Mike was friendly and professional. THANK YOU, Mike, for making the process so easy!!!! Less
Mike & Mike were courteous, professional and expeditious. I would recommend them for any plumbing job.
5 STARS GREAT SERVICE! RESPECTFUL & RELIABLE! I was looking for a plumber in Matawan area & wrote a post on facebook for a recommendation. Everyone said to use William Archer & Sons and now I see exactly why! They were very helpful and took care of the problem right away! Very reasonable with their prices as well! Thank you again for great service!
Our hot water heater is on the way out so I called Archer to have them come out. They have fantastic customer service - courteous, friendly, and they were able to fit me in quickly. We’ve used Archer many times because they’re honest, use reliable brands, and have a high quality of workmanship. I would never call anyone else.
Have used William Archer & Sons several times. They are always prompt, honest and helpful. I'm sure not they are not the cheapest but you get what you pay for and I'll factor in honesty any day. When I called and got a human voice 5:30 in the morning that is worth gold.
Andy from Archer Plumbing came today to look at our sink and it could have been an expensive job but Andy was very cool and charged a very fair amount for fixing our problem. Great service! Highly recommended for your plumbing needs.
Thank you Archer Plumbing for the quick response to an emergency situation. I’ve been a customer since first moving here 16 years ago. Your tech, Michael, was professional, showed up quickly and did a great job!
Archer has been a life saver for me every time we need them first our sewer line was backed up and Gold medal could not do a thing instead they were asking for so much money to change all our pipes and we just moved to a new house we brought but Archer did the job and even gave us natural ways to help maintain those two guys which I forgot their names and I recently needed to change my electric o... More
Archer has been a life saver for me every time we need them first our sewer line was backed up and Gold medal could not do a thing instead they were asking for so much money to change all our pipes and we just moved to a new house we brought but Archer did the job and even gave us natural ways to help maintain those two guys which I forgot their names and I recently needed to change my electric oven to Gas and they came back very nice they clean up and did always a great job . I will recommend they to anyone who ask me. No wonder they are in business for 50 years !!! Less
Loved working with Archer Plumbing. The technicians Michael & Michael were awesome. They made sure everything was super clean and took away all the garbage. The owner John was courteous and answered all my questions. Great professional and affordable company to deal with.
Shay and Ryan had come out to inspect a leaking pipe in the ceiling. Despite it being in a really tight spot, they were able to replace the leaking drain pipe and a number of other supply pipes for the bathroom. They took the time to run the toilet a number of times over 30 minutes to ensure nothing was leaking, and provided some advice on preventing any mold. Really appreciated the candor and he... More
Shay and Ryan had come out to inspect a leaking pipe in the ceiling. Despite it being in a really tight spot, they were able to replace the leaking drain pipe and a number of other supply pipes for the bathroom. They took the time to run the toilet a number of times over 30 minutes to ensure nothing was leaking, and provided some advice on preventing any mold. Really appreciated the candor and help! Less
Had another great experience with Archer! Shay and Ryan had come out on short notice on a Friday afternoon to figure out the issue, and came back Tuesday for the repair. They came when they initially said they would, and left the areas in better condition then they found. Thanks
They were very kind and prompt
This is a top notch company. I was in the market for a new plumber and upon recommendation from other vendors I use is how I got to Archer Plumbing. They were extremely responsive to a sub pump issue I was having and was able to take care of the job for me professionally. Their technicians are extremely knowledgeable, courteous and work super clean. John the owner is a class act. If in need of pl... More
This is a top notch company. I was in the market for a new plumber and upon recommendation from other vendors I use is how I got to Archer Plumbing. They were extremely responsive to a sub pump issue I was having and was able to take care of the job for me professionally. Their technicians are extremely knowledgeable, courteous and work super clean. John the owner is a class act. If in need of plumbing services don’t hesitate too call them! Less
Had another great experience today with Archer Plumbing. Our fairly new sum pump seemed to be leaking oil this morning. Shay came out within an hour of my call (on a Sunday morning) and had it fixed ASAP! I cannot thank him enough! Especially with our house is total chaos with a newborn! Thank you so much!!!!
Super fast service - called and they were here right away - they explained everything - great service - very friendly!!
Great guys. Everything was done in a very organized and professional manner. Will be using them again!
Shay and Mike D were very professional, solved the problem and were sure to clean up before they left. Thanks for your help guys!
We called Archer Plumbing and they came the same day. We had a waste pipe that was worn to paper thin with a hole in it. The tech taped it to get us through the night. They came back the next day and changed out the entire pipe. The guys were neat and extremely nice. We will definitely use Archer Plumbing again.
I was pleasantly surprised that I spoke to someone directly at 8:30PM and they were here the next day. Mike came exactly when I was told he would arrive. He explained everything in detail. He and Ryan were careful with how they worked keeping the house clean. The reliability and knowledge of this company along with their pleasant personalities makes them a winner. I found my new plumbing compa... More
I was pleasantly surprised that I spoke to someone directly at 8:30PM and they were here the next day. Mike came exactly when I was told he would arrive. He explained everything in detail. He and Ryan were careful with how they worked keeping the house clean. The reliability and knowledge of this company along with their pleasant personalities makes them a winner. I found my new plumbing company and will definitely use them again. You can't go wrong with these guys. Less
would highly recommmend this company!
The guys fixed my backed up trap and we're very nice. But they charged me 400 for an hour worth of work. My friend who's a contractor said they really overcharged me. They would have had a good client had they taken care of me.
Once again after water was leaking into my basement, they came the day I called, detected where the leak was coming from and fixed it the same day. Very Fast and Honest service. I would recommend them to anyone in the Old Bridge area. They are the only plumbing service I will ever use.
Responsive on time
After reading a few good reviews and in particular a similar problem I was having, I decided to give them a call. Mike D. and Shay showed up within the hour. Super friendly, considerate and very knowledgeable. Gave me an estimate and kept it within a very reasonable range. Explained step by step what the problem is and how to avoid it in the future. They contacted their main office for further re... More
After reading a few good reviews and in particular a similar problem I was having, I decided to give them a call. Mike D. and Shay showed up within the hour. Super friendly, considerate and very knowledgeable. Gave me an estimate and kept it within a very reasonable range. Explained step by step what the problem is and how to avoid it in the future. They contacted their main office for further resolving the long run problem. It’s always difficult to find a good plumber you can trust. Problem solved! Call Archer Plumbing!! Less
I was recommended to use this company by my best friends who used them whenever they required the help. They said these guys were great and they weren't kidding. I had to call in Labor Day weekend and I wasn't sure how quickly they would be able to get someone to me but they were immediate. Not only was he able to fix the problem the same day they came to assess the situation; there was no run ar... More
I was recommended to use this company by my best friends who used them whenever they required the help. They said these guys were great and they weren't kidding. I had to call in Labor Day weekend and I wasn't sure how quickly they would be able to get someone to me but they were immediate. Not only was he able to fix the problem the same day they came to assess the situation; there was no run around like I've found there to be with other companies. He explained everything that was going on so I would completely understand and be educated on the matter and I felt their assistance and advisement was genuine. I definitely will be recommending them to anyone in need. Less
John and his team were quick to respond to our drain issue. Andy was courteous & helpful by explaining where the problem originated, and what he was going to do to solve the issue. He was very efficient in getting the job done, and he didn't leave our house until he made certain that the area was clean and everything was functionally properly. I would definitely use Archer Plumbing in the fut... More
John and his team were quick to respond to our drain issue. Andy was courteous & helpful by explaining where the problem originated, and what he was going to do to solve the issue. He was very efficient in getting the job done, and he didn't leave our house until he made certain that the area was clean and everything was functionally properly. I would definitely use Archer Plumbing in the future! Less
Mike D and Shay were great! I called in the morning and they came later the same day. We had a nasty clog deep in our bathroom sink pipe... all clear now!
Friendly and helpful, Shay and Mike D. went the extra mile to make sure the job was done neatly, correctly, and safely.
Mike D and Shay went above and beyond helping a first time home buyer with a malfunctioned hot water heater. Gre