based on 88 reviews
We are about to hit the first year attending Pengu… our six y.o has learned so much and we have enjoyed every visit. We really appreciate the calendar flexibility… specially through holidays they are very helpful finding ways to keep the progress with lessons. Staff is super friendly and resourceful.
Amazing school, our children have advanced so much. Very confident in their swimming abilities. The staff is great at the towne lake location.
My nephews love coming here for the swim lessons! It’s so much fun seeing them come every week and learning something new!
Our kids love this place. Friendly instructors and all the staff
Pengu Town lake is an amazing place to bring your kids for lessons! They are patient, kind, and understanding. Facilities are super clean and taken care of.
My daughter has been coming here for three years and all I have to say is top notch service. All the coaches are amazing they’re so sweet and caring. They’re great with children. I definitely recommend this place for your kids to come learn how to swim.
We love this place and have already recommended it to several friends. We used to go to Houston Swim Club but much prefer Pingu now. It is not as crowded. Prices are more affordable especially when you have more than one kid enrolled. Very clean facility and trainers are patient and friendly. My kids are 1.5, 5, 6 yrs old and I have them in classes for safety - so they can learn how to float and ... More
We love this place and have already recommended it to several friends. We used to go to Houston Swim Club but much prefer Pingu now. It is not as crowded. Prices are more affordable especially when you have more than one kid enrolled. Very clean facility and trainers are patient and friendly. My kids are 1.5, 5, 6 yrs old and I have them in classes for safety - so they can learn how to float and swim without using a floatie. Mommas - I recommend starting early! I wish I had done that with my older two. It really does help! A bonus is that they have a small play area for little ones. Less
Very clean and organized. I just wish that they would work in pairs when a group has two or more students. One teacher could be doing the one-on-one, and instead of the other children having to wait doing nothing, the other teacher could have them all practicing something else at the edge of the pool, such as kicking, floating, some strokes, diving, etc. Otherwise, 30 minutes of class become 1... More
Very clean and organized. I just wish that they would work in pairs when a group has two or more students. One teacher could be doing the one-on-one, and instead of the other children having to wait doing nothing, the other teacher could have them all practicing something else at the edge of the pool, such as kicking, floating, some strokes, diving, etc. Otherwise, 30 minutes of class become 10 minutes or less if there are 3 or more students in the group. Less
Nothing but positive things to say about our Pengu. The staff are all lovely and we have a very soft spot for Kyle. My grandson Luka adores him and looks forward to swimming every time he goes.
Facility to learn swimming is excellent. Instructors monitors and trains each individual student perfectly.
My kids have been coming here for 2 years, and they absolutely love it! The instructors are all good. Special shout out to Mr. Darren, as he has been teaching one of my kids for over a year straight, and we've seen dramatic improvement. My kid was very nervous when he first started, but Mr. Darren did and still does a great job at getting my kid excited to learn swimming.
We've been coiming here for almost 2 years and Mr. Darren has been the absolute best! Our son gets anxiety, but Mr. Darren is great at calming him and getting him focused. He is a great swim instructor and a true asset to this school.
Best swimming school I have had sent my kids too. They are patient and have seen good improvements in my kids swimming skills.
Our son loves it here. Always has a great time.
We love it here!
The staff and instructors are good coaches and very patient. My grandson has come a long way with pengu!!!
My daughter is learning so much to swim I feel confident! Thanks to Pengu shout out to Luis for helping my daughter!!
Very clean and well maintained facility. The staff and instructors are knowledgeable and friendly.
100% recommended for all the kids who want to start learning to swim, it is a clean facility, the coaches with good attitude
Coaches are all so dedicated! Both my sons love this place. One is in Coach Luis’s class, he’s made significant progress despite once being afraid of water all because of Coach Luis’s kindness, humorous attitude and patience with him. My other son who is special needs has private lessons with Coach Nick and he absolutely adores Nick. Coach Nick has accomplished so much progress with him, and has ... More
Coaches are all so dedicated! Both my sons love this place. One is in Coach Luis’s class, he’s made significant progress despite once being afraid of water all because of Coach Luis’s kindness, humorous attitude and patience with him. My other son who is special needs has private lessons with Coach Nick and he absolutely adores Nick. Coach Nick has accomplished so much progress with him, and has won him over because of his gentleness, kindness and passion to help him. Hands down BEST swim school! Less
Excellent swim school in the area
We love Pengu! All 3 of our girls have gone through lessons at Pengu and we have been very happy with the results. The coaches are wonderful and accommodating to each child’s needs.
The Pingu Swim School at Cypress Tx is a very good swim school. Both my boys started to learn this summer and they are loving it! All the trainers are wonderful and helped my boys to learn the techniques at their own pace. However once they learned it, they are making a good progress. Another good thing is facility and the pool is clean and ambience is very pleasant. Thank you.
We started going in January my daughter was ABOUT 8 months and we have been doing the baby class. We just cancelled our membership but due to having a busy schedule and needing to take a break. We loved pengu townlake and their staff and management everyone was amazing and our class teachers were amazing! Cannot recommend them enough , we will be back once we have more free time
Great place. Great staffs. Highly recommended.
Great place for kids of all ages. My kiddo has been at this school for close to 3 years and he absolutely loves it. The instructors are very encouraging and friendly.
We are going to Pengu Swim school - Towne Lake since 2021. We like it so far .
Very good staff. Excellent instructors.
Nice facility and staff.
We love it here at Pengu! Staff are very friendly and place is kept clean. They accommodate our need patiently.
My daughter has learned all her strokes. Teachers are good have and they take good care of little ones
Very clean and well maintained facility. The staff and instructors are knowledgeable and friendly
We have been attending Pengu Swim School in townlake since 2019 and we love it. We make a 30 minute drive just so my kids can come get their swimming classes. Both my kiddos are on the Autism Spectrum Disorder and this pengu has trained staff and make accommodations for them. They are always friendly, professional and just amazing. Pools are clean and instructors are all good. Changing rooms are... More
We have been attending Pengu Swim School in townlake since 2019 and we love it. We make a 30 minute drive just so my kids can come get their swimming classes. Both my kiddos are on the Autism Spectrum Disorder and this pengu has trained staff and make accommodations for them. They are always friendly, professional and just amazing. Pools are clean and instructors are all good. Changing rooms are always clean and have ample room for two or 3 kids. They have a play area and restrooms to use. Less
I love the instructors! Really great with kids and making swimming and pool safety a fun experience!
My kid has been going here for a year now! He’s learned a lot along the way and he loves coming here!
We have been members of this swim school for over 2yrs. Every staff member have been great so far but today , Dimiaya exceeded the expectation. She was able to calm my baby girl who is new to the Toddler 1 class. She made her feel comfortable and was able to enjoy her swim session today. Thank you, Dimiaya :)
We have been part of the Pengu family for over a year. All 3 of my kids (aged 5-7) have learned to swim here and 1 (aged 7) is on their newly formed swim team. All of my children are now advanced swimmers. The staff and management have been wonderful! My kids always look forward to coming to swim class. Many of the employees have been here since we started (which I admire and think speaks volumes... More
We have been part of the Pengu family for over a year. All 3 of my kids (aged 5-7) have learned to swim here and 1 (aged 7) is on their newly formed swim team. All of my children are now advanced swimmers. The staff and management have been wonderful! My kids always look forward to coming to swim class. Many of the employees have been here since we started (which I admire and think speaks volumes about great management and the working environment). The swim instructors are engaged with the kids throughout the class. We have experienced several coaches as our schedule has changed and/or they have advanced into a new swim level. Throughout these fluctuations and changes we have had a consistently good experience for over a year. My 7-yr old loves being on the swim team and adores her coach. She has grown in strides, increased her stamina, and is improving her stroke technique. The instructors that we have experienced give positive feedback and build confidence in their swimmers. As for the building itself, the bathrooms and dressing stalls are always clean. They have a small play area for young kids who are not in class or are waiting for class to start. There is ample seating for family. The pool is a standard sized indoor lap pool and classes are up to 4 students per instructor for 30 min sessions. If you are looking for swim lessons for your little one, I highly recommend Pengu Towne Lake. Less
Thank you Kellie for helping me through all the questions I had about getting my child started with lessons. The facility is very clean and all of the staff was attentive and knowledgeable.
My daughter currently attends and we love it so far.
Pengu swim school-Towne Lake is the perfect place for your child to learn to swim. My Grandson loves his coach and can't wait to go for swimming lessons. Very clean and friendly staff. The instructors work well with your children and gets them familiar with the water. I am so pleased we signed up at Pengu for my Grandson's swimming lessons!
My daughter is making great progress in Pengu, every coach is great and patient, now I plan to let my son also study here!
The staff here is incredibly attentive and welcoming from the moment you walk in the door. The facilities are very well maintained and clean. Our son has made great improvements and floated without support within his second month. I would recommend to any parent in the Cypress area. Coach Haley is wonderful!
I’m not sure why other parents are giving this place bad reviews. I think maybe the management changed because we have been here for almost 9 months and it’s great for my daughter. I guess the only I can say is that if you do call to try and talk to someone chances are slim. But I usually just bring up whatever concern I have when I go to my daughters lesson. And it’s always resolved right then a... More
I’m not sure why other parents are giving this place bad reviews. I think maybe the management changed because we have been here for almost 9 months and it’s great for my daughter. I guess the only I can say is that if you do call to try and talk to someone chances are slim. But I usually just bring up whatever concern I have when I go to my daughters lesson. And it’s always resolved right then and there. No business is perfect. but the instructors are great and the staff is friendly. My daughter likes it. So I can’t really say anything negative about it if all those things are positive. Less
Pengu Swim School has a very good environment. The instructors are very patient and nice. My kid has had a good improvement in a short time. We are very happy!
This is an excellent swimming school. I am happy we decided on this establishment. ALL the staff is wonderful and very accommodating. My daughter loves the classes and she is getting more comfortable with water each week. Weekends are more crowded but once you are with your group for your session, it is so personalized that you don't realize it was a crowded Saturday. Special shout out to my dau... More
This is an excellent swimming school. I am happy we decided on this establishment. ALL the staff is wonderful and very accommodating. My daughter loves the classes and she is getting more comfortable with water each week. Weekends are more crowded but once you are with your group for your session, it is so personalized that you don't realize it was a crowded Saturday. Special shout out to my daughter instructor: Madeline, she is always pleasant, very patient, nurturing and attentive in the water And Ms. Mandeepa at the front desk. She is always very helpful. Less
Every person at pengu is amazing, My two toddlers go for 1 class a week, pengu takes care of every single detail, from welcoming us once we get in to solving problems like make up days and health checks. Place is beautiful, clean and cheerful. Management, front desk and Trainors are well experienced and extremely nice. My kids has shown great progress through a short period of time
Neat Place
The staff and management are great and they’re so helpful. Facilities are clean and safe. It has been a great experience since my son has started lessons there.
My son has been in Pengu for 5 years and has learnt a lot of skills in swimming. Have changed several coaches over the period of the time based on his progress and some time there wasn’t much of the progress. He finally crossed the advanced and in the pro league. My daughter is the toddler and she is been picking up now. Every coach doesn’t have the same expertise or the patience, it’s just how ... More
My son has been in Pengu for 5 years and has learnt a lot of skills in swimming. Have changed several coaches over the period of the time based on his progress and some time there wasn’t much of the progress. He finally crossed the advanced and in the pro league. My daughter is the toddler and she is been picking up now. Every coach doesn’t have the same expertise or the patience, it’s just how every industry work and if you want your kid progress, keep talking to the coach. Pengu is great for kids and manager is great and he hears you. Result may not be expedited but you will get there. I do recommend Pengu for kids Less
Facility is really nice, the class sizes are small
Instructors are not great. They don’t provide training as per your child’s level and just generalize with others in the same batch. The child never moves the level due to this generalized approach and it takes for ever to move to next level. When asked about child’s evaluation status at the front desk every time I have received the response that the system does not show latest information as the ... More
Instructors are not great. They don’t provide training as per your child’s level and just generalize with others in the same batch. The child never moves the level due to this generalized approach and it takes for ever to move to next level. When asked about child’s evaluation status at the front desk every time I have received the response that the system does not show latest information as the instructor has not evaluated your child since 2 months. Don’t understand why the evaluations are not done weekly or bi weekly as per the progress. Without evaluation how do they decide the learning approach. Not at all professional. Would not go back again. Less
Before chosing Pengu, I looked at several places in the Cypress area. The website was clear with information. I called to get additional information and from the moment I called , the staff was WONDERFUL. The Young lady was super helpful, answered all questions and was very patient and kind so I signed up!!! My 5 year old son has been coming here for a few months now. Every single class he is so ... More
Before chosing Pengu, I looked at several places in the Cypress area. The website was clear with information. I called to get additional information and from the moment I called , the staff was WONDERFUL. The Young lady was super helpful, answered all questions and was very patient and kind so I signed up!!! My 5 year old son has been coming here for a few months now. Every single class he is so excited to attend. He even learned the days of the week so he would know what day Swim Class was. Every time he learns something new and I see a huge growth in him. He's already been moved up to the next level. We have had 3 teachers so far (one switch because I had to change days, and the other change because of the level up and day change) and they have all been amazing! You can tell the teacher enjoy their job and love being around the kids. I am so glad I chose Pengu. This was the best option for our family Less
My son have been going for a year and he haven't learn anything plus bad customer service
Most of the time smells like recently cleaned. My kids love it
I loved it!
They are wonderful and the classes are crafted perfectly for each students ability. We love their attention to detail concerning covid-19 and feel safe at each class. They even have outdoor viewing stations to avoid close contact.
Clean establishment, friendly staff, and lessons are done very professionally!
We have had a great experience at Pengu, our boys 3 and 1 love it here and most importantly are more comfortable in the water. And I have to give praise especially to Coach Jacob - he is the best! Noah loves him, and he’s great with all the kids.
Great Swim School. Our daughter started since January 2020 and we even had to take a break due to the mandatory COVID-19 quarantine, our daughter didn’t forget what she learned and now that shes back to her classes they have always made us feel safe. They have great health protocols to take care of the kids. The instructors all wear masks and keep a great attitude to teach the kids. My daughter i... More
Great Swim School. Our daughter started since January 2020 and we even had to take a break due to the mandatory COVID-19 quarantine, our daughter didn’t forget what she learned and now that shes back to her classes they have always made us feel safe. They have great health protocols to take care of the kids. The instructors all wear masks and keep a great attitude to teach the kids. My daughter is taking regular classes with Mrs Tanya and now she is taking advantage of the summer swim clinics with Mr Christopher. They both are amazing and very professional instructors. Thank you for all your hard job. Less
My daughters Abrianna and Kasandra had a blast on their first day! The front desk is very nice and walked us through everything ( great communication)the manager came by to introduce herself which is a big deal to me she was very informative and professional ! And the instructor my kids had was awesome! Everything was super clean, We can’t wait for next weeks class! I will definitely spread the w... More
My daughters Abrianna and Kasandra had a blast on their first day! The front desk is very nice and walked us through everything ( great communication)the manager came by to introduce herself which is a big deal to me she was very informative and professional ! And the instructor my kids had was awesome! Everything was super clean, We can’t wait for next weeks class! I will definitely spread the word to friends and family Less
My daughters Abrianna and Kasandra had a blast on their first day! The front desk is very nice and walked us through everything ( great communication)the manager came by to introduce herself which is a big deal to me she was very informative and professional ! And the instructor my kids had was awesome! Everything was super clean, We can’t wait for next weeks class! I will definitely spread the w... More
My daughters Abrianna and Kasandra had a blast on their first day! The front desk is very nice and walked us through everything ( great communication)the manager came by to introduce herself which is a big deal to me she was very informative and professional ! And the instructor my kids had was awesome! Everything was super clean, We can’t wait for next weeks class! I will definitely spread the word to friends and family. Less
My daughter loves her instructor and can’t wait to go to swim each week. She is 7 and a fairly good swimmer but she is learning how to breathe and proper strokes.
We’ve been taking our 2 year old daughter to Pengu swim school for about 6 months now and we absolutely love it. Coach Tanya is great and we’ve seen a lot of progress since we joined. Highly recommend it to all parents with little ones!
Overall I would say that they’re okay. I wasn’t too impressed and don’t think I’ll bring my child back next summer. The front desk staff is nice but not organized. When my child leveled up they had no record of it and I had to show them the emails that I had received. When submitting their single absent class form online they don’t actually receive it so you have to call. What is the point of hav... More
Overall I would say that they’re okay. I wasn’t too impressed and don’t think I’ll bring my child back next summer. The front desk staff is nice but not organized. When my child leveled up they had no record of it and I had to show them the emails that I had received. When submitting their single absent class form online they don’t actually receive it so you have to call. What is the point of having it if it doesn’t work? We will just try a different swim school in the future. Less
This is the fourth location for Pengu Swim School. My 13 year old by started off at their first location at Houston Central when he was 7. This is a fantastic local... family owned business. The owners are personally involved in the daily operation. They are from Houston and still live in Houston. They have 3 kids and I know they will take care of each of the swim school students like they... More
This is the fourth location for Pengu Swim School. My 13 year old by started off at their first location at Houston Central when he was 7. This is a fantastic local... family owned business. The owners are personally involved in the daily operation. They are from Houston and still live in Houston. They have 3 kids and I know they will take care of each of the swim school students like they were their own children. This latest swim school in Cypress is fantastic. They have really honed down the the design build aspect of the whole operation. It is easy to get to and park. They make it easy to view your children while they take their lessons. Easy to pack up and clean up after your swim lessons in Cypress. Check it out. Pengu will not let you down. Less
Today was my 5 year old son's first day and he loved it. From the toys during the wait time before class to the fun ways they teach all the way to the dressing rooms and suit dryer. he loved it all. We have tried teaching him to swim before with little success. He was very comfortable and is asking when he can go back. At this point, we are thrilled with Pengu!