based on 351 reviews
I could not recommend Potts Towing enough if you find yourself in a tough spot. Austin arrived at my location within 15 minutes of my first call and immediately got to work in the pouring rain. My vehicle was stuck in mud at the bottom of a large hill and Austin went above and beyond to get me out. Will never use another towing company again!
Excellent and timely service. Very professional and kept me updated on the timing and was very affordable. Updated me on delivery and followed up. Excellent overall experience and would highly recommend to anyone.
5 star plus service hands down. Austin was extremely professional and efficient in getting my wife’s car up and running.
We were recently in an accident and needed a tow. Austin with Potts Towing arrived within minutes and took care of everything. He was a pleasure to work with and made sure all of our questions were answered. Ask for Austin !
Great experience! Tow truck arrived when we were told. Got a text when they were on their way and when car was delivered to its destination. Great service. Will definitely use them again if we are in need of a tow.
Very quick, efficient & professional service. Took good care of our vehicle as well. Their rates are good & they gave us a receipt for insurance to reimburse us. Would definitely recommend 👍💯
Potts towing was an amazing help. They were very quick from the time of the call, to arriving to pick my car up. I would highly recommend them to anyone who is in need.
My experience with Potts Towing was truly amazing. They communicated very well and were able to accommodate my schedule and towing needs; not what I expected from a towing company. They're professional and reasonably priced, check them out!
Best in town! Very prompt and reasonable. I've done multiple tows with Potts. I will use them every time.
Easy, professional and affordable!
Potts towing provided an excellent auto towing experience! Extremely professional and the process was seamless from the initial call for assistance to the easy payment once my auto was delivered.
Got to my vehicle quickly. Kept me informed as to ETA. Driver was friendly and knowledgeable.
Zack was the one who helped with our flat tire. He was super friendly and patiently waited while I sorted our drop location with Tesla. This company cares for its customers and has best practices (ie: not unloading the car until your drop off location confirms they have enough tires to service you). 10:/10 recommend
Absolutely WILL use in future! Potts Towing responded quickly and went above and beyond and pulled out my truck stuck in mud and my piece of equipment. Nicest guy you could meet and very pleasant to work with!! Thank you!!
Fast and friendly service. I would recommend this company to anyone in need of a tow. Thank you for being there when we needed you!
It was wonderful dealing with Potts Towing. They responded immediately to my request as well as follow up questions. Prompt, courteous, and professional with competitive pricing. Highly recommend.
Responsive, Customer service was welcoming. The service provider gave updates and provided great service would utilize the services again and recommend to anyone. Thank you Mr. Austin
Potts Towing is the best. Used them last night. They are really really fast getting to your location and they are totally professional. Best towing service by far that I have ever used. I highly recommend them.
We had a very pleasant experience with Potts Towing. Setting up an appointment was easy and they were on time and kept in touch from beginning to end of towing. Austin was very friendly and professional in every way. I would recommend them any time you need towing if you want a pleasant experience.
Used Potts recently and the experience was amazing. Austin was professional, knowledgable, and very engaging. He went out of his way to insure that I had tranportation back home and waited to confirm this. You cannot go wrong with this company.
Great, Fast, and Amazing Service. Responded quickly. So kind and thoughtful. Will keep their number and use them for everyone and refer them.
Very good service. Knowledgeable about towing. Respectful and conscientious. They helped me with my 1930 Ford Model A.
Never a good day when you have to call a tow truck, but Austin from Pott’s Towing was professional, reassuring, on time and courteous. He even dropped me off at the car rental location. Will definitely call him first if we are in need again. Thank you!
Very prompt, courteous, and professional.
Great people, great service.
Absolutely the best experience w/ Potts Towing - which is important when you're dealing with a flat tire. Great service, quick to respond and awesome communication. Their number is saved if I have another flat tire - will not use anyone else!
The service was excellent. The driver was professional and knowledgeable. He gave an accurate estimate on how long it would be until he got to me. After discovering that the battery was not our problem, he towed the car to a shop down the road. The price was fair and there were no surprises. I would definitely use them again.
He was very nice! He was there is less then five minutes he did everything that he said he would do!
I broke down on the side of the road and Austin responded promptly and was at the site of my vehicle within the hour. Very professional and reasonably priced. 10/10 would recommend.
Potts Towing is a fantastic service provider, on time, the gentleman Austin polite, knowledgeable, considerate with my problem
Awesome service. I'm from out of state and it's a bad feeling being stranded hours from home. Not only did Potts towing do as exactly as they said but also dropped my car off to someone local speeding up repairs. Highly recommended!
Quick to respond. Very professional. I would recommend. 5+ stars.
Potts Towing is the best of the best, total pros! I highly recommend them!
Austin was great. He let us know his schedule and called when he was on his way. Very polite and professional. Got my car started and away I went. Highly recommend!
Austin was fantastic help when our Tesla quit unexpectedly due to battery issues. Very thorough, responsive and reliable service. Thank you so much!
Potts showed up within 15 minutes of calling and got my truck out of a tight spot quickly and for a great price. He came out even though he was already headed home for the holiday. Truly incredible service.
Great service and friendly!
Potts towing was fast, efficient, professional and priced fair. I would recommend them for sure!
Potts towing was did a great job! Their service was fast and reliable.
Incredibly nice people, efficient service!
Excellent Services. Zack was very personable and helpful. This is the towing company I will be calling for any services.
Absolute pleasure. Extremely helpful, responsive and professional. Thanks!
I called Potts to help tow my Mini Cooper that was having fuel delivery issues. Upon arrival, Potts took out a large block and, instead of hooking my car up, charging me a bunch of money, he tapped my fuel tank with the block and asked me to try…. VROOM! She roared back to life. He refused to let me pay him and was just the nicest person. Thank you so very much; I truly thank you!!
Great Customer service and delivery was on time. Thank you
Austin, was friendly, met my towing needs…was kind of a weird scenario where I found myself in with broken down car and he cheerfully and professionally took care of the situation, five stars plus
Quick, friendly, and reasonably priced
Just great. Austin was just the bees knees through the whole adventure
Great experience. On time and great customer service.
Austin always takes great care and respect for all my towing needs.
Austin gave an honest and accurate ETA, great pricing, very nice equipment, great guy to deal with, I recommend his company anytime!! Thank you Austin.
Austin is a true professional and has the finest equipment which he is extremely expert at using. Highly recommend!
Wonderful gentleman I worked with! They were very prompt and polite! 10/10 every time!
Austin was super helpful and even gave me a ride to the auto shop. Showed up in 30 minutes and got me to where I needed to be. He even recommended me to a good auto shop and saved me some money in my pockets!
Called Potts Towing after another company failed to show for a scheduled tow. They came to our rescue and delivered our classic to the garage so it could be repaired. Awesome service.
Very friendly and professional. I’m putting them in my contacts in case I need to use their services again. Glad to have a reliable and local towing service I can rely on.
Austin was so polite and helpful. I would definitely recommend this company!
Used this morning, great experience. I highly recommend Potts Towing!
The absolute best customer service and pricing available.
Excellent service. On time and professional.
Great job, treated my property with high standards. great company , highly experienced and recommended
I am so pleased with the services of Pott’s towing. Austin was prompt, courteous and very knowledgeable. In short, he provided tremendous customer service. He towed my car to the desired service location for a very competitive price. If I every need towing services again I will gladly give them my business. Dave
Thank you Potts! My husband needed a tow truck in a hurry to bring his car from Forsyth County to Gainesville today. He chose Potts because the price was right and he appreciated their friendly and timely communication. They showed up when they said they would, were efficient getting his car loaded and brought his vehicle back to Gainesville with no issues. We appreciate you helping us out in a ... More
Thank you Potts! My husband needed a tow truck in a hurry to bring his car from Forsyth County to Gainesville today. He chose Potts because the price was right and he appreciated their friendly and timely communication. They showed up when they said they would, were efficient getting his car loaded and brought his vehicle back to Gainesville with no issues. We appreciate you helping us out in a jam! Less
Second time I’ve used Potts and they are WONDERFUL. Both guys that came (austin and zach), were so chill and hard working. Would 10/10 recommend everytime.
Austin was very professional and polite when I called. He expedited what we needed and followed up when he said he would. He went above and beyond for us.
Excellent service! Very friendly and timely! Would recommend!
Made sure to make sure my lowered car got onto the tow truck with no more damage :) very friendly also. I appreciate them so much.
Awesome people to deal with. Quick and fair prices.
Wonderful , the only towing team I'll need in town! Amazing communication, handling, and time management. Super friendly.
Excellent !!! Would not use another company . Best service ever.
I called from the side of the road and they were there in less than 10 minutes! I got a link to pay the bill and a receipt immediately following to give my insurance company for reimbursement! Great service! Super professional!
Fast and friendly service with excellent customer service throughout! I will absolutely trust them with my future towing needs.
This place is the best place to use if you need roadside assistance. The customer service is amazing and the team is amazing! Will use them again in a heartbeat.
This will be the third time I’ve had them tow me. Always on time or before the scheduled arrival. Thanks!
Special thanks to Austin with Potts Towing for unloading our carts .Very professional and always handles our loads with care.
He was quick, on time, and very polite. Good price!
Had to get my Z06 towed for some work being done on the car - I was nervous with the clearance of the vehicle but they had all the needed items to ensure no scraping when loading or unloading the vehicle. Highly recommend these guys. I'll definitely use them in the future when needed.
Very knowledgeable great rates
So grateful for the help loading the truck I had towed this morning! Very helpful, and worth every penny.
Potts Towing service was impeccable. I can't say enough about the response time and the kindness shown. I will recommend them to anyone in need of their services.
Great service. I had to get a car moved, and I couldn't be there in person. Potts made it easy and did exactly as I asked. I couldn't be more pleased, and I would definitely recommend him to anyone in area to contact Potts first.
Austin was fast to respond, totally accommodating to our request and able to move our vehicle when others couldn’t or wouldn’t. Potts is the real deal. Glad we were introduced to them. I recommend for your towing needs.
Potts was fast to respond to my situation and get my car towed safely. Great people and very trustworthy. Thanks you!
Had a small boat that needed towing and Austin came quicker and very competitively priced than any other tow company I called. I saved his info and will be my go to company if I ever need one. 5 out of 5⭐️
I had a bad car accident but a very positive experience with Potts Towing today. They are very professional, reasonable, courteous respectful and shown up earlier than ETA. Definitely my #1 recommendation to anyone whenever needs towing service.
Austin is great person to work with, prompt response and on time for appointment / provide options as what is best and ready to help - would definitely recommend
Great company! If you need towing, look no further! Communication was fast, and they work with you to meet all your needs. My car was 45 miles away, they picked it up without me and delivered safe and sound. Price was right. Driver was amazing, even let my kids play with the truck and operate it a bit, made their day! I hope I don’t need towing services, but if I do, this is the company I call fo... More
Great company! If you need towing, look no further! Communication was fast, and they work with you to meet all your needs. My car was 45 miles away, they picked it up without me and delivered safe and sound. Price was right. Driver was amazing, even let my kids play with the truck and operate it a bit, made their day! I hope I don’t need towing services, but if I do, this is the company I call for sure! Less
Great company! If you need towing, look no further! Communication was fast, and they work with you to meet all your needs. My car was 45 miles away, they picked it up without me and delivered safe and sound. Price was right. Driver was amazing, even let my kids play with the truck and operate it a bit, made their day! I hope I don’t need towing services, but if I do, this is the company I call fo... More
Great company! If you need towing, look no further! Communication was fast, and they work with you to meet all your needs. My car was 45 miles away, they picked it up without me and delivered safe and sound. Price was right. Driver was amazing, even let my kids play with the truck and operate it a bit, made their day! I hope I don’t need towing services, but if I do, this is the company I call for sure! Less
Nobody has a 5 star review, they’re as good as advertised. 5 stars for sure, timely and professional. Fair price. I would definitely use them again.
Fast, friendly and efficient. Would recommend!
The service rep was extremely courteous and personable and took great care loading my car onto the bed of the truck. I was kept informed all throughout my service appointment . I would certainly recommend this company.
Potts is just different. One, they treat customers as they would want to be treated. Two, they are fair and reasonable with pricing, especially refreshing in todays market. Finally, they are extremely knowledgeable. I used them because of the review. Hopefully this helps you do the same.
I had to have my car towed and Pott’s towing is the way to go! They are so professional and provided fast service! Highly recommend this company for any towing needs!
Excellent service. They saved me in a pinch when my battery was dead. Great customer service, which is no longer the norm these days. Happily recommend.
My truck was acting funny, which is a pain. However, this company helped out. Austin was very nice and professional. The price for the towing was fair. It wasn’t outrageous, which is good. I would use their services again.
Service standards above average. Doing the job right, careful and professionally.
Very responsive and professional
Great and fast service, highly recommend.
Excellent service definitely would recommend 👍🏼🫡
My teenage daughters had a flat tire and I work an hour away, so Potts Towing came to my rescue! Our vehicle was towed to the tire shop within less than an hour, and payment was made quick and easy too. I’ll definitely use them again, if ever needed!!
Great service
Wow prompt courteous, helpful , new equipment, and fair pricing ! No wonder this company was selected as Best of Forsyth they earned it. Definitely will be recommending this service!!
Great service. The response time was fast. Would highly recommend!
Austin was very personable and professional. I lucked out he was only 15 minutes away. I will definitely use Potts towing if needed.
Perfect experience in a tight location, very respectful, would use again
Exceptional and professional service. My husband and I were very impressed. I would most definitely recommend Potts Towing. Very nice doing business with honest and friendly people!
Potts towing was quick, helpful and over delivered. I thought I needed to be towed but the driver was able to jump start my car with a strong charging box in spite of my failed attempt with jumper cables. He offered to follow me to the repair shop just in case. He also showed me that my alternator was not the problem but rather just my battery. Super helpful.
Quick and good communication.
Showed up quickly and we’re able to successfully jump my car so I didn’t have to tow.
Potts towing is amazing! Showed up very quickly and gave me a great price compared to everyone else I called! Very professional and efficient! I will never call another tow company again.
I had a service van get stuck in my backyard and couldn’t get out. It’s Sunday night at 5 PM and Potts towing was at my house 35 minutes later did an awesome job. The owner - Austin -was super polite and helpful. Kudos to their business and how they run it they’re fantastic!
They were so quick to come to my car that was stalling from an electrical issue. He towed me to a honest mechanic and took his time to introduce me and followed up with my situation. Very honest. Austin is a standup guy
Professional, courteous, personal service done exceptionally, on time, and above expectations. Zach was excellent. Highly recommend.
Potts Towing did an excellent job for me. They arrived promptly, were courtious and helpful, and kept me posted as to the progress of my towing. I would highly reccomend them
Excellent friendly service. Very reasonably priced and reliable. Came on short notice and towed my car safely to delaership for service. Would definitely use again.
Outstanding service. Austin arrived early and handled the load with white glove service. Could not have been a better experience.
I wasn’t able to get my car to a mechanic shop due to engine issues and called Potts Towing. They had the best pricing out of the all the companies I called and they were fantastic!
I called last minute to have my vehicle towed to a dealership in Duluth after I went to take it to a service appointment only to find the battery was so low the vehicle would not even unlock. I spoke with Austin-he was extremely professional and assured me he would arrive quickly and find a way to get in the vehicle/jump it off to get it in neutral for the tow. He arrived faster than promised and... More
I called last minute to have my vehicle towed to a dealership in Duluth after I went to take it to a service appointment only to find the battery was so low the vehicle would not even unlock. I spoke with Austin-he was extremely professional and assured me he would arrive quickly and find a way to get in the vehicle/jump it off to get it in neutral for the tow. He arrived faster than promised and made the process quick and painless, from pickup to payment, and was kind enough to follow up at the drop off. Would HIGHLY recommend this family owned business over a corporate entity every time. They answered on the second ring & delivered great service! Less
I called Potts Towing right before 8pm in desperate need of my car being towed to my mechanic and Austin was very considerate of my need to get my car towed as soon as possible. We broke down at my daughters dance studio and he made sure he got there before her classes ended so we were not in the rain waiting. Such great service and even received step by step communication on the way to my car an... More
I called Potts Towing right before 8pm in desperate need of my car being towed to my mechanic and Austin was very considerate of my need to get my car towed as soon as possible. We broke down at my daughters dance studio and he made sure he got there before her classes ended so we were not in the rain waiting. Such great service and even received step by step communication on the way to my car and once at my mechanics shop. Highly recommend and will use again in the future if needed. Less
Great family business! Always recommend potts towing there the best!
Austin’s team answered my phone call within 2-3 rings. He was very professional and had a truck out to tow my car within :30 minutes. The body shop that my car was delivered to was also extremely professional and kind. They also gave my insurance provider 100% of the information that was required. I have recommended Potts Towing to everyone that’s in the same position that I was.
I am so happy I found Potts. I have used several towing companies in the past, but none measure up to Potts. Austin is FANTASTIC!! He is so careful with my vehicle and treats it as if it were his own. He is always polite and friendly. It is so hard to find companies with great customer service these days. I sure wish there were more like Potts!! A month later and I had to have my other car towed... More
I am so happy I found Potts. I have used several towing companies in the past, but none measure up to Potts. Austin is FANTASTIC!! He is so careful with my vehicle and treats it as if it were his own. He is always polite and friendly. It is so hard to find companies with great customer service these days. I sure wish there were more like Potts!! A month later and I had to have my other car towed. Once again, what used to be a stressful experience with other companies was taken care of with no issues whatsoever. Austin was prompt and courteous as always. He had the car loaded and on its way to the garage in no time. He lets you know when he is coming and when he has delivered your vehicle to its destination. It is such a relief not to have to worry about who to call when I need a tow! Potts Towing and Austin are #1!! Less
Very good at what he does.
On time. Efficient. Cost told up front. They texted arrival at pick up point and when car was delivered to shop. Will use again. Well i did. Had to get car towed twice.
Fast response time and easy to deal with.
My vehicle broke down approximately 20 miles from my preferred service center. Austin answered the phone quickly and was able to answer all my technical questions. He delivered my vehicle safely and kept me informed the whole time. Would use again anytime.
Austin was amazing! Best towing service I have ever experienced. Great communication!
My daughter needed to get her car towed to a local tire repair place. I called Potts and they were great! They got us in the schedule right away and within hours had the vehicle at the shop. Fast, friendly, and professional service. I highly recommend them!
Excellent service.
They are awesome and very reasonable. He brought my car home for me and checked out the problem for me and told me what to do. Thanks so much guys y'all are great.
We hit a big pot hole on the way home and one of my tires went flat. We pulled over and Austin was already in the same area helping another car. He went out of his way to help replace the flat tire. He’s was very nice and helpful!! GREAT SERVICE!!
Great service, great value for the money. Austin was very courteous, professional and honest. Would definitely use Potts again!!
We used them today, the alternator in the truck went out this morning (17 degrees outside). I was referred here, they came fast with the flatbread tow truck. They also have a family owned auto repair shop that did the repair right away. We were back on the road in no time. Highly recommended !
in a worst case scenario he quickly made it a little better. fast response and very kind. highly recommend potts towing!
Very fast and super kind! One of a kind experience. My car had some issues this morning (12/23/22) and he was very responsive and fast getting there. He got me towed to my house and was the biggest blessing ever! I'm at such a loss over the kindness with him and this company! Definitely recommend to anyone who may need service!
I'm a very pleased with the service
Super friendly and easy to get in touch with. Let me know where he was each step of the way and got my car over to the tire shop quick. Thanks so much
Great, friendly and efficient customer service. Highly recommend.
Hands down the best service and experience I have ever received from a towing company. Pricing was transparent, communication was excellent, they arrived at the time specified when service request was submitted, and Austin couldn’t have provided better service upon arrival. Potts absolutely exceeded any expectations I had going in and will get all of my business going forward.
Great service! Driver arrived in a timely manner and was quick to get to work loading my car. Friendly and reliable service. Would definitely use again and refer to others.
Great service at a great price. Austin was a man of his word. Would definitely use again.
Great service. Austin was respectful and talked with me through parts of the process I was confused on as this was my first time getting my car towed.
Potts towing is the absolute best. Always answers the phone, quick service, very reasonable prices, respectful and so kind. I will only use this company. Trustworthy wand polite. Thank you Potts Towing for taking care of me and my family…. Again!
Potts towing saved me!! They responded so quickly and were incredibly nice. They are very impressive and I will always use Potts Towing as my first go-to.
The driver Zack was courteous. Took good care of my custom GMC. I would highly recommend them for any type of going.
Excellent tow company. Very communicative and professional.
Thank you so much for quickly and efficiently handling my towing situation. You came highly recommended from 2 service dealers and I could not be happier with your company and service. Highly recommend Potts Towing.
Prompt courteous service Great local Company I will use them from now on for any towing services I need
Twice they have come out and helped us get our car unstuck from a very tricky situation! They were wonderful! Highly recommend!!
The tow driver was very professional and arrived at the time he said he would. He was to tow my vehicle but jump start it and it started
Incredible communication and customer service with Austin at Potts Towing! I would recommend Potts for any of your towing needs.
Potts was recommended to me and they were fantastic. Gave me an accurate time, followed up and were right on time as promised. Pricing was fair and service was perfect. Great towing company and also nice to support a local independent business. Highly recommended!
Needed my RAM 2500 towed back to the dealership for repairs. Austin showed up ahead of schedule and got me loaded quickly. He took the time to answer all my questions and got my vehicle safely to its destination. He texted me when it was delivered the contact information of the receiving person. It was a very professional transaction from start to finish. I will definitely be using them in the fu... More
Needed my RAM 2500 towed back to the dealership for repairs. Austin showed up ahead of schedule and got me loaded quickly. He took the time to answer all my questions and got my vehicle safely to its destination. He texted me when it was delivered the contact information of the receiving person. It was a very professional transaction from start to finish. I will definitely be using them in the future if the need arises. Less
Awesome Austin. Hero!
Have had my car towed before and had never felt as comfortable as I did leaving my vehicle with Austin. Calm demeanor who knows what they're doing. In a stressful situation having to deal with a dead car, this is the only tower I will be using.
I used this company to tow my car from one dealership to another. Austin communicated with me every step of the way and got my vehicle there in a timely manner. 5/5 would recommend.
I have classic trucks and cars that I care about and Potts towing is the only service I use. My daughters have their contact info as well. I trust Austin and Potts towing with my family and my vehicles.
Austin was there to tow my vehicle in less than 15 minutes and was very professional! If I could give more that 5 stars, I would.
Very nice guy. Very humble and was able to quickly help me get my car towed to a repair shop.
Very professional and courteous!
Amazing service. Arrived in less than 30 minutes and even offered to drop me off where I was going. I called 3 different towing companies that were all much more expensive and wouldn't have even gotten to me as quick. Overall great service and affordable. Thanks!
Austin was professional, timely, and very kind! He even took the time to take a look at my vehicle and give me some advice on how he would proceed with the repairs. If I could give 100 stars I would.
I had Austin pick up a forklift today, he picked it up when he said he would. Delivery was prompted even though the forklift was a little bit heaver then we thought. Great guy and good prices. Will call again.
Great service.
They were awesome, stayed in contact, was on time , overall great experience
I’ve worked with Austin at Potts Towing for many years now. Anytime I have an issue with one of my kids vehicles, Austin is always there to help. Their prices are very competitive and the service is outstanding. I highly recommend them when you are in need.
My daughters truck had to be towed after a mechanical failure. I got multiple texts whe they picked up the truck, en route and when they dropped off. I even changed the destination midway and he updated the address and everything. Response time was less than hour from the first call. Would definetly use them again
Fast friendly and affordable
Excellent communication. Austin showed up on time and was very friendly, and got the job done. Will definitely use their service again.
Very impressed by Austin and the towing company. Austin arrived promptly and was very friendly and helpful. Thank you
This experience was fantastic. I was stranded late in the evening and Austin got to me quickly, dropped my car off at the mechanic for me, and even offered to wait with me or drive me to my ride.
I was stranded in the Dentist office parking lot with a dead battery. Potts Towing was there in less than 20 minutes to jumpstart my car. Customer service was awesome and the price was great...less than many other companies I called for jumpstart service. Highly recommend this company.
I highly recommend Potts Towing. Austin was a delight to work with. Very courteous and professional. He even offered to try to jump my car off before towing it the 35 miles I needed it towed to maybe try to save me some money. On top of that all this was communicated over the phone as I was at work. It's nice to see honest businesses these days. Thank you Austin. I will be referring anyone in nee... More
I highly recommend Potts Towing. Austin was a delight to work with. Very courteous and professional. He even offered to try to jump my car off before towing it the 35 miles I needed it towed to maybe try to save me some money. On top of that all this was communicated over the phone as I was at work. It's nice to see honest businesses these days. Thank you Austin. I will be referring anyone in need of the services you offer to you. Great work! Less
We were broken down and need to get the repair shop. Austin took the truck and dropped it off and logged it in with the repair shop so we didn’t have to be there.
Austin was great. He made the process quick & easy. I appreciate all the help.
Austin was awesome. He arrived on time and was very courteous. It’s never fun having to get a car towed and Austin didn’t add any stress to the situation! Definí recommend this business to others.
Came out really fast and got our van out of a bad situation....hanging off our steep driveway. A++++
Austin was great! The towing company came right away to help us out. Everything was done quick, efficiently, and professionally! I’d definitely recommend this company and would use this company again! Thank you, Austin for helping us out so quickly! We really appreciate you!!!!
Very satisfied with the service I received from Potts Towing. They had my car picked up and dropped off extremely fast and the process was very smooth. Highly recommend!
Austin was super helpful and pleasant to work with! Would definitely recommend to anyone who needs the service.
Fantastic SERVICE! Great communication, on time towing, easy to work with.
Austin came out today and rescued me after I waited for 4 hours on AAA. He was friendly and professional! I would definitely recommend him and will use him again if I need another vehicle towed!
The owner Austin was very professional and courteous and he called to keep me posted on what time he would be there. His price was lower than the other quote I got. I highly recommend Austin and Potts towing.
Great guy great company will recommend his service to everyone
Potts Towing provided an excellent, quick, professional service. No one wants to have to call a tow truck, but if you do, Potts is a good choice.
Potts Towing Is the best for scheduling. On time if not early. Killer guy Austin Potts!!! Never going to call anyone else for sure. The Rumples thank you!!!
Potts towing gave me a fair price (better than the other 5 places I called) and great customer service. They’re were also very friendly and quick to respond to my vehicle. I would highly recommend them for any towing needs.
Quick, Friendly, knowledgeable. Will use these guys again for sure.
Great service. On time and very professional. Thank you Austin !
Fast response and great courteous service. Would definitely recommend.
Amazing job Zach and Austin!! Thank you for your patience, professionalism, and kindness. I was in a stressful situation, with a bad tire on the side of a highway ramp. I googled a towing company near me, and called the first company that my finger hit - they weren’t very nice and just made it more stressful for me! Then I took a deep breath, searched on Google again — and saw this companies ste... More
Amazing job Zach and Austin!! Thank you for your patience, professionalism, and kindness. I was in a stressful situation, with a bad tire on the side of a highway ramp. I googled a towing company near me, and called the first company that my finger hit - they weren’t very nice and just made it more stressful for me! Then I took a deep breath, searched on Google again — and saw this companies stellar 5 star reviews, and called them right away. The person who answered was very nice and patient. He knew exactly where I was and even told me the closest place a tire shop is from where I was. He sent me someone within 5 minutes, I would have been happy with even 30 mins. The person who Picked me up, was a gentleman. He inspected my tire and even pointed out what happened. He told me the cost (because I wanted to go to a further location), and got me and my car there safely. Then he patiently waited for me to work with the owner of the repair shop, so find out where to park the car. Thank you!!! Definitely will recommend! Less
Thanks, Austin!
Austin was very pleasant. Service was impeccable. I would highly recommend Potts towing to anyone who needs a service. Thank you for your help, Austin.
Awesome experience! Fast arrival, professional service at a great price! They really made a bad day much more manageable.
He was pleasant and promoted. I will definitely be a repeat customer.
They were professional and very prompt in their service. They were able to answer I questions I had and handled my car with care. Definitely recommend this company to everyone.
I cannot recommend Potts Towing highly enough. I worked directly with Austin and he went above and beyond help my situation. Excellent communication throughout the entire process, timely response time, and a true professional. I’m recommending to all my friends and family. Save Potts Towing contact information in your phone now. Have your friends and family do the same. When you’re in trouble and... More
I cannot recommend Potts Towing highly enough. I worked directly with Austin and he went above and beyond help my situation. Excellent communication throughout the entire process, timely response time, and a true professional. I’m recommending to all my friends and family. Save Potts Towing contact information in your phone now. Have your friends and family do the same. When you’re in trouble and need help, this is the company to call! Less
Quick response time, very professional and experienced. I would recommend them to anyone 100%.
They fast to respond and are very nice people. I have never had such prompt service from a tow service. I’m very pleased
Potts towing was outstanding! Thank you so much!
Austin was very professional, polite and had great customer service. I would highly recommend Potts Towing.
These guys told a bunch of cars for me they're always friendly, on time, quick and pretty much the best price out there
Hauled a vehicle off for scrap for me, same day, & offered a fair price for doing so. Were able to do everything without meeting up. Professional service, and timely. Would recommend!
Just got a quote for $395 to pick up & deliver a custom car to our shop, about 28 mins away/12.3 miles. Sorry but that's absurd! I can only imagine what the customer's cost would be?
Potts towing was my service provider through my insurances "roadside assistance". They were on time and Zach was very professional and courteous. will recommend them to finds and family.
Very professional! Great deal, best price in the Suwannee area! Timing & services greatly appreciated! I recommend to everyone! Thank you Potts Towing family!
Austin was very nice and professional, would do business with again!!
Aaron with Potts Towing was friendly, professional, and pleasant to work with. They were on time and affordable. If you are in need of a tow…give them a call!
Potts Family Always delivers
Pott’s Towing provided excellent, timely service to tow my car to the mechanic’s shop.
Very friendly and professional. Punctual and reasonably priced. Towed my car about 20 miles with no issues at all. Would highly recommend.
Austin was great! He was professional and was able to help me when I locked my phone and keys in my truck. He is a man of his word and honestly the best tow service I’ve ever had to use.
Austin was very professional and he was on time for the ETA. Highly recommended.
Zach was really kool, very helpful and on time! I called him on two different days, 3x. I’d definitely call again. Thanks so much for your service sir!
Professional local business!
I bought a backhoe on the 15th of September. I called Potts towing to see if they were capable of transporting it. Not only did they say yes but they were there within hours to pick it up and had it at my home that evening for a great price. I will be calling Potts towing from here on out for my towing needs. Thank you Potts towing.
They are always there to help out in a last minute notice. Professional and quality service
Dealing with this company was GREAT. From beginning to end. I will definitely use them again
Austin has been my go to guy for all my towing needs, big or small vehicles he has always come through. If I call my insurance it takes the dispatched tow company hours or a day to arrive. I call Austin and he is there as soon as time and traffic allow. Best experiences in my life when I am stranded and broken down!
Potts towing was my service provider through my insurances "roadside assistance". They were on time and kept great communication while they were in route to my location. Their driver was very professional and courteous. He had me fueled up and back on the road in no time. These guys are legit👍🏼... Will definitely be referring friends and family for any towing or roadside assistance needs.
Potts towing was amazing. Definitely recommend, if you a tow they are the ones to call!
I initially called for their towing service and i was stressed out since i don’t know much about cars. He ended up helping me and started my battery for me instead. They were efficient and so helpful. I expected to wait 1 hour but instead he came within 30 minutes! He was so awesome and i am so glad i went with Potts Towing instead of the other companies around me. It was my first time using a to... More
I initially called for their towing service and i was stressed out since i don’t know much about cars. He ended up helping me and started my battery for me instead. They were efficient and so helpful. I expected to wait 1 hour but instead he came within 30 minutes! He was so awesome and i am so glad i went with Potts Towing instead of the other companies around me. It was my first time using a towing service and i would recommend them to my family and friends! Less
Austin was professional, on time and made sure I needed towing instead of a electrical jump.i appreciate his great customer service.ill be back next time my car breaks and need someone to help quickly.
I really appreciate Zach being on time to handle the towing of my 2004 Toyota 4runner. He took care of all of the details in record time. I was very pleased with the quality of service he provided and I would recommend his company to anyone.
They were fast and courteous and even drove me to my work and dropped me off. They were so friendly and kind as I was very nervous about my truck breaking down. I will only use this company when needed from now on.
Zach is awesome! He was so helpful with not only getting my car towed but helping figure out what could be wrong & what to do!
Quick, fast, and easy, couldn't recommend enough.
Wayne and Austin (Wayne's son) helped me out in a pinch! Not only was Austin able to tow my vehicle to their shop but was also able to replace my alternator and charge my battery for a very reasonable and fair price all within a couple of hours.
Friendly, on time, willing to work with us to pick up my car. Very professional and very reasonable pricing. This is a family owned business and it shows. Excellent customer service and experience! Highly recommend!!
Very professional, quick call back. Very reasonable price for my unique flatbed tow needs. Available on short notice. Would definitely be the first place I call.. even with AAA
Called Potts Towing because it was the closest to the location of where I needed to tow my vehicle. They were about 30 min away, but said they would come right there. They were professional and were there in less than 30 min, which is the fastest I've ever had a towing company arrive. Driver was personable (I didn't grab his name), and professional. Took care of our vehicle and charged a reasonab... More
Called Potts Towing because it was the closest to the location of where I needed to tow my vehicle. They were about 30 min away, but said they would come right there. They were professional and were there in less than 30 min, which is the fastest I've ever had a towing company arrive. Driver was personable (I didn't grab his name), and professional. Took care of our vehicle and charged a reasonable price. I'm glad they are close by if I need them in the future. I also loved that they are located owned and operated. My husband also owns his own company, and we love to support local businesses in our area. Less
When looking into a towing service, I called around and couldn't get a good price on anything until I called Potts Towing. I spoke with Austin for a service and the price he gave me was reasonable and he was very helpful and responsive. When the truck driver came (Zach) he was very efficient with everything he did, he got me involved in what he was doing and how he was doing it. Both people was v... More
When looking into a towing service, I called around and couldn't get a good price on anything until I called Potts Towing. I spoke with Austin for a service and the price he gave me was reasonable and he was very helpful and responsive. When the truck driver came (Zach) he was very efficient with everything he did, he got me involved in what he was doing and how he was doing it. Both people was very nice and awesome!! Will definitely call here again if i need another tow!!!! RECOMMENDED FOR ANYBODY LOOKING FOR A TOW!! Less
Austin is very knowledgeable and knows what he’s doing! CALL POTTS TOWING!
Very responsive, prompt, professional and pleasant! Highly recommend!
I called one morning for a pickup and Austin was more than helpful! Great conversation and stayed to make sure I was okay before completing the charge.Would recommend to anyone in the area!
This was an amazing experience (in a generally negative situation). My car was disabled, as the alternator had shot, and Austin answered my call at 7:30 in the evening and was at my car at 7:00 AM (like he said he would). Very professional, friendly and reasonable in a field known to have alot of shady characters. I recommend Potts Towing and Austin any day of the week!!!
Austin and his employees are stand-up guys! Whether you drive a classic, exotic ( I don’t ), or you just broke down, I would trust these guys. Lowered cars/ trucks no problems. They know what they’re doing and it shows in their workmanship and customer service.
They were very friendly and the price was cheaper than anyone else. Showed up on time, no problems, fast responses. Will definitely recommend.
Great service, if I ever need a tow I'm going to call right away. Thanks for all you did for me!
Austin was very helpful about taking my car away. He also gave me some knowledge about what may be wrong with my car! 10/10. Affordable price too.
Austin with Potts Towing is the man! Quick and reliable service each and every time. Will always recommend this company’s services to friends and family.
Austin showed up to help me when my own Insurance company didn’t not. Exceptional service.
Exceptional service. Austin saw a post on Facebook that I had locked my keys in my car. Austin showed up and my Insurance company did not. Definitely will recommend their service.
The service was very quick and the prices lower than any other places I called. Very happy customer here!
Great service! Austin was professional, friendly, and responded quickly.
Great service. Very helpful and friendly.
Austin was on-time, knowledgeable and very helpful. We had a difficult tow situation. He took time and care to move the vehicle carefully and without any damage to the property. We appreciate the time he spent and highly recommend his business.
They were sent to me through a dealership roadside assistance contract and I was amazed at the responsiveness, friendliness, professionalism and just overall "vibe". Will totally keep their info around in case I need services like this down the road. Thanks so much for the help!
Excellent service and very professional . Had a chance to Interact with Owner ( Austin Potts ) very nice guy and knowledgeable of what he is doing . Really enjoyed my towing experience when you actually don't like to be towed :)
I used Austin to tow my car to the dealership due to a flat tire. He was quick, friendly, and highly professional. I would definitely recommend this company for any towing needs you might have.
Mr. Austin was very receptive to helping me out as soon as my schedule permitted and was more than affordable with his pricing compared to any other towing service available.
I've been broke down twice on the side of the road. Once close to home in suwanee and another time 90 miles away. Called Potts towing the first time and they responded very fast. The second time I broke down I called my road side assistant plan because I was so far from home and got the run around and was told it would be several hours before they could help or possibly the next day. I called po... More
I've been broke down twice on the side of the road. Once close to home in suwanee and another time 90 miles away. Called Potts towing the first time and they responded very fast. The second time I broke down I called my road side assistant plan because I was so far from home and got the run around and was told it would be several hours before they could help or possibly the next day. I called potts towing again just to see if he could help. They had a wrecker to me with in 2-1/2 to 3 hours to get me back home. I was so thankful that they was able to respond in a timely manner. Great company with a professional staff that focuses on good customer service. They will be my go to service in the future for me and my friends if the need ever arises again. Thanks!! Less
Quick service at a great price. Thanks Austin.
Very quick response time. Would highly recommend.
Potts Towing was on-site within 30 minutes of the call for a tow. Dropped off my vehicle at my mechanic without me having to follow. Excellent customer service and price was reasonable.
I'm always nervous when working with towing companies due to past experiences I've had, but Austin was great to work with. He was very knowledgeable and professional. He worked around my schedule, showed up on time, took time to answer all my questions, and quickly and safely removed my junked car. If the need arises, I'll absolutely use Potts Towing again.
Fast and extremely polite. Easiest tow request I've had in a long time. Austin was a nice guy to meet, he got my vehicle from off Hwy 369 to my home address for a reasonable fee. My "go-to" towing company now.
Great service! Always reliable!
Had a tire blow out on 400 at 10 pm on a Friday. Called a number of tow companies with now response. Austin answered the phone, was polite and quick to respond. So thankful to him for helping us out! Highly recommend! ***** 5 stars
he is fast! got the job done very quick and smooth. i add him to my phone list for future break down car. he is awesome. and good price too!
Very honest and did not take advantage of my difficult situation. Seemed very pleased to help me out of my jam. Thanks, Austin!
Execellent service, quick response and easy to do business with . The professionals at Potts Towing get the job done every time.
awesome company very friendly used them a bunch of times will never go anywhere else
Potts Towing is incredible! Austin was very friendly, got to me quickly & took care of everything after my accident. I can’t recommend Potts Towing enough!
Potts Towing was incredible! Austin was super friendly, got to me quickly, & took care of everything after my accident. I can not recommend Potts Towing enough!
Potts towing was quick and efficient when I needed help last Saturday! The driver was very friendly as well! Thank you!!!
Potts towing was quick and efficient when I needed help last Saturday! The driver was very friendly as well! Thank you!!!
Thank you, best towing on both sides of the Mississippi. The prices are great and the driver showed a lot of respect regarding my situation.
Awesome service, got to me quickly, hooked the car up even quicker and took me to a great shop he recommended. ALSO his trucks interior was very clean which was a nice touch. WILL DEFINITELY BE USING AGAIN!! (hopefully not anytime soon though)
Potts towing was a very reliable service. Affordable and also very quick! Answered every call as soon as possible to help me get my problem resolved. I would recommend potts towing to anyone!! Will definitely use again.
Definitely recommend. Fast response, quick pickup, as well as affordable. Potts towing was very knowledgeable, respectful, and made a stressful time more manageable. I would definitely recommend Potts Towing- thanks for the exceptional experience!
Great fast service broke down and needed towed from Dawson to johns creek and they picked me up quickly and gave me awesome rates! I would recommend these guys to anyone!
What an awesome and reliable company. Thanks for taking care of my family.