based on 85 reviews
Great AC company and highly recommended.They were responsive, timely, and very helpful. They were able to quickly figure out what our issues were and provided clear options and solutions. Thanks to Wil, Ryan, and their entire team.
Quickly determined that repair of heater in whole house A/C was not a reasonable expense.
Will was very responsive and arrived on time to investigate the problem. He quickly identified it and provided clear options on how to address the issue.
Amazing customer service. Timely and very responsive. Will definitely work with them again if another issue comes up. Will took care of everything. He was great.
Will Surlin was our service technician, who was recommended to us by another customer. Will is quite knowledgeable and great to work with as he listens and answers questions to insure his customer understands. He obviously knows heating and cooling systems and possesses excellent customer skills. The receptionist at Stahlman was responsive and understanding of our needs and worked to insure we w... More
Will Surlin was our service technician, who was recommended to us by another customer. Will is quite knowledgeable and great to work with as he listens and answers questions to insure his customer understands. He obviously knows heating and cooling systems and possesses excellent customer skills. The receptionist at Stahlman was responsive and understanding of our needs and worked to insure we would be scheduled as soon as possible. Less
The best AC guy in Collier County.
I have had 3 new AC units installed by Naples Comfort Systems In 3 properties and also been a customer for many years where they have kept old AC systems going for me, always responding immediately when I have called with problems. Would not go to anyone else.
This company is excellent. Very responsive and professional. Also they offer great value on new units. Recommend them highly.
This is the second AC system I have had installed by NCS. Both jobs were done prompted and finished off beautifully on time and at the quoted price. Will is awesome. He worked the job, understood what I wanted and it came out great. Thanks so much. BC
Adjusted thermostat. Seems ok now. 8 30 Still testing the results.
Will Surlin is the most skillful technician I've ever met. On this and on several previous occasions for my previous house, he has responded quickly to my call. He diagnosed, fixed, and explained clearly my Heater problems today, as he has on previous calls in fixing my A/C problems. Whether A/C or Heating problems, Will always exceeds my expectations in how well, expeditiously and reasonably ... More
Will Surlin is the most skillful technician I've ever met. On this and on several previous occasions for my previous house, he has responded quickly to my call. He diagnosed, fixed, and explained clearly my Heater problems today, as he has on previous calls in fixing my A/C problems. Whether A/C or Heating problems, Will always exceeds my expectations in how well, expeditiously and reasonably priced he does his job. In my experience, Will has set a standard for consistent craftsmanship and professionalism that other home repair persons fail to meet. He is also a wonderful person, patient with all my questions and caring that I understand all the technical things he repairs. Less
their technician's are always on time.
We just love Will. I called him on a Sunday afternoon when our a/c unit was leaking inside. He was willing to come out right then, but we told him to wait until Monday. He was here in the morning and blew out the drain and all was well. We sent him to a friend’s hone then b/c she’s out of state and her home was overly warm. He discovered instantly a fried frog that had gotten in the unit and shor... More
We just love Will. I called him on a Sunday afternoon when our a/c unit was leaking inside. He was willing to come out right then, but we told him to wait until Monday. He was here in the morning and blew out the drain and all was well. We sent him to a friend’s hone then b/c she’s out of state and her home was overly warm. He discovered instantly a fried frog that had gotten in the unit and shorted out several things. He is smart and kind and a hard worker. We highly recommend him. Less
I would not use these people again if they were the last contractor on the planet!!!! Their field manager Lee Grayson is truly, in my opinion, the MOST UNPROFESSIONAL JERK I have ever encountered in my 30 years in business as a professional building contractor!!!!!!
I have been in my current home in Naples for over 20 years and have used the services of multiple air conditioning service companies. None of them came close to the level of professional effort that Stahlman exhibited. They are simply the best there is!! They put in the hours it took to get the job done correctly and in a timely cost efficient manner. I highly recommend Will and the rest of h... More
I have been in my current home in Naples for over 20 years and have used the services of multiple air conditioning service companies. None of them came close to the level of professional effort that Stahlman exhibited. They are simply the best there is!! They put in the hours it took to get the job done correctly and in a timely cost efficient manner. I highly recommend Will and the rest of his able bodied crew!!$ Less
Excellent Service! Very Professional! 5 Stars all the way around! 👍🏻
Will was very responsive and clear in his explanations and communication. He answered my questions and did not try to oversell but was honest and open. His estimate was accurate and his work was quick.
Ryan was prompt, courteous, and did a great job! I was very pleased with the HVAC service.
Very nice technician. Neat, Clean and professional. Always does a very fine job. We recommend your company on a regular basis. Thank you....
Great value and does a great clean job.
Tech made a complimentary visit to my home to evaluate my current system in order to provide my requested quote for new system. While looking at my system he found a problem that a serviceman from another company which I have a maintenance contract with, and who was just left my house did not notice. The Tech from Stahlman offered a possible remedy at a reasonable price. He was very professi... More
Tech made a complimentary visit to my home to evaluate my current system in order to provide my requested quote for new system. While looking at my system he found a problem that a serviceman from another company which I have a maintenance contract with, and who was just left my house did not notice. The Tech from Stahlman offered a possible remedy at a reasonable price. He was very professional, efficient and I will have no reservation whatsoever in using Stahlman Cooling & Heating again in the future Less
Wil and his team are knowledgeable, efficient and very professional. Great job!!!
Very responsive extremely polite and helpful
Great customer service. Wonderful team work i live in Miami Wil and his team came right on time and provide good quality work and professional skills I'm really happy i have found an AC company that knows exactly what they're doing.. Great team work guys!!!
Always available! A team that you can rely on at any time
Simply put if you found that there was a leak, couldn't you just repaired that too. Once the freon leaks out it will stop cooling. Right? You'll have to go back there again to what? Add more freon. I know the unit is as old as my grandma but it's working. 3 stars for showing up and getting it to cool. One star for not 100% the job. Where I used to work this would be called a "Repeat Report" My bo... More
Simply put if you found that there was a leak, couldn't you just repaired that too. Once the freon leaks out it will stop cooling. Right? You'll have to go back there again to what? Add more freon. I know the unit is as old as my grandma but it's working. 3 stars for showing up and getting it to cool. One star for not 100% the job. Where I used to work this would be called a "Repeat Report" My boss didn't like those. I hope it cools for at least 30 days. What's your warranty ? Less
Did a terrible job at my neighbor's taking advantage of elderly lady
Great customer service Jesta is the best and super friendly !! Defiantly recommend them to get the job done. The techs are always on time and work fast to complete the job!
My older ac system failed again during the night. I went online to Home Adviser at 1 AM. I received a call from Stahlman around 8 AM, could meet me at my residence at 9:30 AM, which they did. They give me an estimate to replace my system right away. They got my original system up & running until they could return the next day to replace the units. Fast response, great price, excellent service....... More
My older ac system failed again during the night. I went online to Home Adviser at 1 AM. I received a call from Stahlman around 8 AM, could meet me at my residence at 9:30 AM, which they did. They give me an estimate to replace my system right away. They got my original system up & running until they could return the next day to replace the units. Fast response, great price, excellent service................that's what customers look for! Less
My family is so impressed with this company.They were there on the spot when we needed them. They gave us the best information. The installation was flawless.They are our company going forward and I will recommend them to all my family and friends. It’s so nice to be taken care of , feel safe and cool as a cucumber.
Stahlman Cooling & Heating is very knowledgeable. I like the fact they didn't try to sell me anything. They checked my system thorougly to make sure everything was running fine. I'm please with the service that Wil provided and i will be sticking with this company. I would recommend this company for your hvac needs.
Highly responsive especially when you need it most. Will is always there when you need him. Service excellence at its finest. Look, I like doing business with people I like. I don’t know anything about Stahlman but I know that they have great people working for them because I trust Will. Period end of story.
Wil takes the stahlman name to the next level!! With outstanding customer service, quality work, and follow up. Stahlman is the number one A/C company in SWFL.
Thanks to Wilkens and co for servicing our a/c during this heat spell.