based on 37 reviews
These guys were great! And they do more than just turf! I needed help with some turf that was previously installed by another company. In addition I wanted to add some low maintenance landscaping and camouflage. They worked within my specifications, guided me through plant selections, altering plans as needed until I got the change I was looking for. They were reasonable, timely, knowledgeable... More
These guys were great! And they do more than just turf! I needed help with some turf that was previously installed by another company. In addition I wanted to add some low maintenance landscaping and camouflage. They worked within my specifications, guided me through plant selections, altering plans as needed until I got the change I was looking for. They were reasonable, timely, knowledgeable, and highly communicative. I would not hesitate to utilize their services time and time again. Less
Great to work with and the project looked great. Fair price and quality work.
Fantastic job and well planned. Listened to us from start to finish and the crew was fantastic. Highly recommend!
Beautiful turf
I’m so glad I found this place! Zach was professional, efficient, and always responded to my texts quickly. Very happy with how everything turned out!
Did a great job installing turf in our backyard. Timely and efficient scheduling and the installers were polite and left everything very clean when they were finished.
We were super happy with our project, our backyard looks amazing and it feels very good, excellent quality!! I would definitely recommend Big Tex Turf for any landscaping & backyard renovation!!
Big Tex Turf team was excellent at installing the pet-friendly turf for our backyard. Zach answered all our questions, and his team got the job completed in a day at a fair price.
Since I had less than 200 sq feet for this project, all the other companies I called for quotes wouldn’t even take the time. Big Tex came out, gave me a reasonable quote and completed my project within two weeks. Very professional and thorough! I love the finished space.
Excellent work. I shopped around quite a bit and Big Tex gave me the best value. No pressure sales style really sold me. Answered all my questions and even came back when I changed my mind on the size of the project. Most companies did not want to move the playground or wanted to charge extra because it was more work. Big Tex Turf did it all and the quality is amazing. My kids can now play and th... More
Excellent work. I shopped around quite a bit and Big Tex gave me the best value. No pressure sales style really sold me. Answered all my questions and even came back when I changed my mind on the size of the project. Most companies did not want to move the playground or wanted to charge extra because it was more work. Big Tex Turf did it all and the quality is amazing. My kids can now play and the dog loves it. Thank you. Less
Great customer service and very easy to talk to. Would highly recommend.
We have many issues related to weather, but I was kept 100% up to date. As soon and the weather allowed the weather installation started and went smoothly. The final result was better than expected.
Very please with the result of our backyard. They finished the job in 1 day. Price is cheaper than others. Easy to communicate with their employees. Zach who was assigned to do the project was very easy to talk too. Will definitely recommend this company if you want your backyard to always looks green and clean.
I had a great experience! Zach was very helpful, process was simple! I went with Celtic and it’s so pretty and plush! No more mud pits in my backyard!
Excellent from start to finish! They came out to give a full quote, graciously answered my many questions and completed the yard in one day!
These guys were great. They went above and beyond in every step of the process to make sure that everything was just right in my yard and followed up to check in on us. I would recommend them to anybody in the market for quality artificial turf and installation.
Very professional and punctual team. Zach was a great salesman and extremely flexible and makes you feel like you are the only customer he is helping. Big Tex Turf transformed our entire backyard and gave it life again. If anyone is hesitant or looking elsewhere, don’t.
Big Tex Turf did a great job, Zach was super helpful and his team knocked out my turf and putting green in 1 day. Very pleased and would recommend.
Professional and timely. Turned out great! Loving our putting green. I would totally recommend...
All I can say is "Wow"! I had Big Tex Turf install turf in my backyard. From the first visit and estimate, I never felt like I was being "sold" to. No pressure. No Hassel. Just a honest and upfront information. The installers were fantastic and very nice. They were professional through the entire process. The backyard looks amazing. I am more than satisfied and would recommend Big Tex Turf t... More
All I can say is "Wow"! I had Big Tex Turf install turf in my backyard. From the first visit and estimate, I never felt like I was being "sold" to. No pressure. No Hassel. Just a honest and upfront information. The installers were fantastic and very nice. They were professional through the entire process. The backyard looks amazing. I am more than satisfied and would recommend Big Tex Turf to anyone that is looking to make an improvement to thier yard. Less
Zach and his team did an incredible job transforming our backyard from a neglected and overgrown mess into a beautiful oasis. Everyone we met from the Big Tex Turf team was professional and knowledgeable and we couldn’t be more happy with the result. If you are thinking of adding turf to your yard, I’d highly recommend giving Zach a call.
Zach was great. He answered all of the questions i had and the crew was in by 9am and completed the job by 5pm. Very happy with our new Turf!
Great to work with! Zachary was fantastic. Timely, knowledgeable & followed thru with everything. Only regret is I would have turfed the rest of the yard!
Great product, great service, highly recommend!!!
Zachary at Big Texas Turf was amazing to work with! He was very knowledgeable and accommodating. We love our new turf!!! The installation was seamless and the crew fantastic!! Thank you!!😁
Working with Big Tex Turf was seamless! From the initial conversation, to the quote, to the installation, and the post-care of our turf, everything was very easy and handled professionally.
I sent an inquiry to which Alex promptly responded, which was great! I had a ton of things going on that day and wasn't able to get back to him, and even told him so and that I'd reach out. Well... I understand reaching out to keep in touch and check in, however my initial contact as Jan. 11th and today is Feb. 5th, and he has continued to contact me even though I have not responded. Excessively.... More
I sent an inquiry to which Alex promptly responded, which was great! I had a ton of things going on that day and wasn't able to get back to him, and even told him so and that I'd reach out. Well... I understand reaching out to keep in touch and check in, however my initial contact as Jan. 11th and today is Feb. 5th, and he has continued to contact me even though I have not responded. Excessively. Alex reached out to me a week later which is normal, however it happened to be a school holiday so all 3 kids were home. Add in appointments and catching up on housework and cooking from working all week needless say I didn't have a lot of time to respond. He texted me twice that day. I did not reply. The next day the 19th he texted again. At this point I just wasn't going to reply because I will contact back when I am ready, and I just wasn't ready, and then anxiety sets in because I know I haven't replied and I felt bad about it and didn't know what to say. Alex then texts again the next day the 20th. And again on the 21st. 4 days of texts with no response from me. There is being persistent and then there's being annoying. There was a few days break until the 23rd of January and again on January 24th to which Alex said "Don't worry Rebecca - It’s not you, it’s me. I can sometimes come on too strong. Let me know if you have any questions. I’m always here to help! :-)" Obviously if I have not responded by now, customer service line of thinking days "drop it". Plus that was kind of a snarky thing to say 😥. I thought that would be the end of it. But no. January 28th another text. And February 1st another one. By today, February 5th, I received yet another text and finally replied because at this point it is harassing me and I just don't have time for that or time for people to treat me that way. I replied to his text "It's been a month and you are way past the point of harassing. I have no interest in working with a company that pesters their prospects." He then had the nerve to say, "I understand. If your situation changes in the future and you need our services, please feel free to reach out. We would be more than happy to assist you. I hope you have a great rest of your day!" If my situation changes?? My "situation" is I have not been responding and no response IS a response, and he chose to pester the living daylights out of me just to get an answer. No, that is not how you do customer service with people. Then to make it "my fault" by saying "if your situation changes"? No. I would never do business with someone whom can't take "no" in ANY form of communication. Edit for owner response: I will be happy to email you the entire text conversation. Yes, I do have the right company. He introduced himself as "Alex with Big Tex Turf". I also have emails with your email address attached to them. I do not find it professional whatsoever that you would say that this is not true and i am mistaken... I am not mistaken and I have sent you an email with all the information. I also called Alex and have a screen recording with audio where he states he does work for you and is a coordinator for you guys- not an automated system. The level you went to in order to blame an automated system that doesn't exist, and then to blame me, is astonishing. I would never do business with anyone whom treats people this way. Less
Zach and his team did a great job from planning to install!
The whole experience with Zach and his crew was seamless. Zach answered all of our questions and was very knowledgeable. It was easy to schedule and his crew finished the job in one day. We are so happy with the end result. I highly recommend them.
Very Fast and Professional Group
From the day I called to set an appointment to come out for an estimate and meeting Zach, I was very impressed with his customer service and answering all the questions I had. Then moving forward with setting a schedule for his crew to come out and do the installation was extremely smooth. Communication was top notch and walk me through every step. Today the crew came out and installed the turf i... More
From the day I called to set an appointment to come out for an estimate and meeting Zach, I was very impressed with his customer service and answering all the questions I had. Then moving forward with setting a schedule for his crew to come out and do the installation was extremely smooth. Communication was top notch and walk me through every step. Today the crew came out and installed the turf in less than 5 hours. So impressed with their professionalism and attention to details. I highly recommend BIG TEX to anyone looking for high quality, great customer service and fair pricing. Thank you Zach and the team at BIG TURF for an awesome work. My family loves the new green! Less
Big Tex Turf is amazing! They were wonderful to work with and super responsive and professional. Our yard looks fantastic and we couldn’t be more pleased.
Highly satisfied with the work and the job done. We have battled lawn issues nonstop, and a very active dog made having a nice yard nearly impossible. Everyone was very receptive and easy to work with, from Zach who gave us the quote, to Raul and his team who completed the actual job. Extremely reasonably priced with great financing options and warranties available. Very satisfied with the re... More
Highly satisfied with the work and the job done. We have battled lawn issues nonstop, and a very active dog made having a nice yard nearly impossible. Everyone was very receptive and easy to work with, from Zach who gave us the quote, to Raul and his team who completed the actual job. Extremely reasonably priced with great financing options and warranties available. Very satisfied with the result and very glad we took this route. Great option for our dog as well. Highly recommend. Before and after pictures attached. Less
For the last five years I have battled with lawn issues, disease, weeds, bald patches and of course constant mowing. I then saw an Ad in Facebook showing the perfect lawn. Seven days later that perfect lawn is mine. The team showed up at 8am and worked till 5:30 installing the new one...It is gorgeous. Thanks to a great team of workers...
Big Tex Turf has been an awesome company to work with. They have gone above and beyond to meet our needs and our expectations. What a breath of fresh air to have contractors show up on time and finish a job when they said they would. The process was seamless and the finished project is amazing. We are so happy with their communication, their work, and their prices! We highly recommend Big Tex Tur... More
Big Tex Turf has been an awesome company to work with. They have gone above and beyond to meet our needs and our expectations. What a breath of fresh air to have contractors show up on time and finish a job when they said they would. The process was seamless and the finished project is amazing. We are so happy with their communication, their work, and their prices! We highly recommend Big Tex Turf if you’re considering artificial grass. They will take the time to answer all of your questions and then follow up after everything is completed to make sure you’re satisfied. Less
Awesome work!!