3 different plumbers and neither one tried to fix problem

Waylon was Amazing. Top notch company.

Waylon was excellent in resolving the issue. He e plained the issue and resolution as well as very friendly and kind to work with.

We’ve used B & L in the past and it’s always been a great experience. We always ask for Dalainey Taala because we like him, trust him, and he always does a great job for us. He’s dependable and always shows up on time for the appointment and waists no time getting the job done properly and allows us to get on with our day. We highly recommend and appreciate B&L Plumbing!

Very responsive, professional. Arrived on time and answered all questions. Will continue to be a repeat customer. Highly recommend B & L Plumbing!

B&L made the whole experience really easy and comfortable. I even got a text with a picture so I could be sure I was letting the right person into my home. Dalainey arrived on time, and was quick, clean, and efficient. He cleared out a clogged pipe and let me know what was causing my leak as he was fixing it. Great experience overall and I'm excited I can use my bathroom sink again!

Dalainey did an excellent job in fixing my plumbing problems. He's nice and friendly!

The service was absolutely excellent. I would highly recommend my friends, family and neighbors to B&L.

Communication and quality of work was excellent! They text and call for appointment reminders and when in route (which was very helpful since I have so many work conference calls). Also, excavated, located the leak, repaired it to even better than it was before the leak in just a few hours. Much appreciated!

Always a great experience with the B&L team! They are fast and do great work. I have used them multiple times and am always happy with their work.

Awesome service cleaned after himself was very Professional and on time with good quality of work.

Excellent service. Excellent repair!!

I would highly recommend B&L Plumbing Thanks so much!

I was pleased with the technician's work his display of knowledge and professionalism, a job well done 💯

Waylon arrived at the time he said he would and had my main line cleared out in a few minutes. Did a great job and it couldn’t have taken more than 20 minutes. Thanks B & L.

We have had B&L come out to do warranty work on our house and the have always been very friendly. They make sure to not a make a mess (or clean up if there is) it is plumbing after all. The phone staff does a great job of scheduling and communicating with the plumber will be arriving. If we have issues in the future we will give them a call

Waylon was great! He was very kind and understanding to my widow status of not even knowing how to use a plunger properly, giving me instruction that I needed after re-seating the toilet! I am very grateful for the repair and the help with what I thought I knew, but didn't!

Narwarrior was great! Very efficient. Diagnosed the problem correctly. I really appreciate him and your company. The woman that scheduled my appointment and called after the appointment was also very good. She is kind and helpful. I'm so glad the Lord blessed me with you.

Prompt service, very personable and knowledgeable. Did a great job!

timely, polite and easy to work with

My service guy was Paul! He was professional and efficient in replacing the cold water valve for my brand new washing machine! I did have to have my homeowners insurance company contact them in order to get them to call me back to make the appt but Paul was great!

Fast and excellent service.

Paul came to our home early, and solved the problem.

B&L Plumbing is an amazing company. I was impressed with them from my very first phone call!! They got me scheduled quickly and I received multiple reminders/updates leading up to my appointment. On the day of my appointment, I received a phone call that the technician was on the way followed by a text with the techs tracking and picture. Top tier!!! My tech was Waylon and he was so amazing a... More

B&L Plumbing is an amazing company. I was impressed with them from my very first phone call!! They got me scheduled quickly and I received multiple reminders/updates leading up to my appointment. On the day of my appointment, I received a phone call that the technician was on the way followed by a text with the techs tracking and picture. Top tier!!! My tech was Waylon and he was so amazing and personable. Felt like a family friend. Waylon not only diagnosed my issued quickly and with honesty, he also provided valuable information and useful tips to help me moving forward. As a first time homeowner, it's really nice to witness companies value integrity and their customers. Less

Great service !

They were prompt, scheduled quickly, called for a heads up, arrived on time/within the window. Knocked out the job and left before the window for arrival ended. Pretty nice!

The tech was very experienced and fixed our problem promptly.

B&L came out and solved my issues in short order, working with me on a difficult schedule I had. Very pleased.

Excellent customer service. Technician was very professional and knowledgeable. Thank you for your service.

Jason arrived ahead of time (after a call to confirm that would be acceptable) and completed the work as promised! We love this company!

Paul was very pleasant and took care of the issue with my main water valve. He also taught me how to resolve this issue in the future. Great service and I would trust them to do work in my house anytime.

Very nice, fast and efficient service

Jason is very professional and really knows what he is doing and how to get the job done efficiently and promptly.

Correctly diagnosed plumbing issue. Arrived at scheduled time. Was unable to get to our house for assessment until four days after the call. This company seems very busy.

Paul was nice and efficient.

Super nice technician and quick service. Sounded like a super easy fix, unfortunately the crawl space door was left open and now my bathroom pipes are frozen. 😭

James quickly helped us identify and resolve a water leak due to freezing pipes and then educated me on how to properly insulate and keep the pipes in the attic area protected so we can avoid further incidents. Thank you!

James made very quick work repairing a burst pipe and replacing our main shutoff valve after our pipes froze. Would definitely recommend.

Great service

GOOD SERVICE

B&L Plumbing quickly fixed my plumbing solutions. Paul was really friendly too! Highly recommend.

Waylon is great. He knows his stuff!! He has helped us out with several plumbing issues and I’m glad to have found a reliable, and solid technician. We love B&L!

Quick and efficient work. Pleased with work completed.

Very through and able to diagnose the problem for resolution.

Mr Mackey is a great asset to b&l plumbing service

B&L was prompt and efficient. They were able to come within 24 hours of our call (on the weekend) and took care of the problem with ease. We will call again for sure!

Called B&L plumbing for a clogged main drain. Got a quick appointment, Technician Paul was very courteous and polite, came in assessed the problem, got his equipment and unclogged the drain quickly! Would use B&L plumbing again!!

Tech diagnosed my problem & suggested a solution. Service was very helpful.

I’m always happy with the service we receive, thank you so much

Mr Delaney was outstanding, it didn't take him long at all to do what another plummer had done five prior to him coming out. I really would recommend him any day. Just awesome and I am happy.

Five stars all the way. James did an excellent job replacing our main water shut off valve. A competitor told us our outside waterline would have to be replaced before the shut off valve could be fixed. Of course they wanted $8200.00 to do this job so we were totally relieved when we found B and L and James came to our house. We will be return customers and will request James for our future p... More

Five stars all the way. James did an excellent job replacing our main water shut off valve. A competitor told us our outside waterline would have to be replaced before the shut off valve could be fixed. Of course they wanted $8200.00 to do this job so we were totally relieved when we found B and L and James came to our house. We will be return customers and will request James for our future plumbing needs. Less

Good communication when running behind. Fast efficient service- kind & professional staff

Excellent service and Waylon was exceptional.

Plumbing services were completed by B&L. Very pleased.

The plumber did a really good job!

James was great and replaced my main water line within a reasonable amount of time!

Very cheerful on the phone and very prompt with a speedy appt

They were wonderful to work with and the service was impeccable!

Dalainey was awesome! Honest and most importantly NOT a salesman like all other companies send! As an investor that deals with a lot of properties and contractors, I highly recommend. Don't waste your precious time and $$$ elsewhere!

Great service! Thank you.

Delaney was an amazing service technician. I’m screwing up the spelling of his name and I apologize. It is very rare when a technician can come into your home and immediately become your friend which, in turn, alleviates any anxiety and chaos of the moment. This man is a rockstar, and should be highly commended for the work he has done.

The sewer was stopped up and backing up into the basement. We needed someone out as soon as possible. The receptionist was awesome and understood our problem. And she had somebody to the house within two hours and had it fixed. The Technician was very polite and very good. What he did and explained everything to us highly recommend them.

Delaney from B&L Plumbing was Excellent! He was experienced, and had excellent critical thinking skills. He cleaned up after himself. We were impressed and would highly recommend him to everyone. Karen and Sam Latshaw

Technician was very efficient and was finished quickly, he deserves five stars.

Excellent service🏆

Waylon was super nice and most importantly professional! He answered all of my questions and completed a fairly big job in a timely fashion. Much appreciated B&L Plumbing!

Excellent customer service. Paul the technician was great. Thanks for everything

B&L Plumbing are great! They did a very large job on my property. It wasn't cheap but a quality repair worth the money. James is a top notch guy and kept me updated throughout the entire process. 5 stars for James! I would give 5 stars for B&L Plumbing but you guys recommended American Water Damage and they were TERRIBLE to work with. Please stop recommending them to your clients.

Never have had a problem with any of your techs. They are all very knowledgeable and kind. Thank you so much for having great customer service. Have a great Thanksgiving. - Alicia

Staff and tech very responsive. Professional installation. Took care not to damage carpet removing old water heater. On time for all inspection and service appointments.

Jason has done several 'fix it' projects in my home. He is always professional, friendly and does excellent work. I would highly recommend B&L Plumbing to anyone who needed plumbing services.

Technician was very professional and thorough. Very nice young man !!

I could not be happier! I called and James was at our house in 20 minutes. Fixed the leak and put to bidet sprayers on.. he was quick, professional, and just all around great to work with.

Waylon is a great technician and a wonderful guy. He did a fantastic job and got my gas fireplace working again. I HIGHLY recommend Waylon!

Quick to respond, polite. Clean and efficient !

Dalainey was nice, professional, and explained everything well. He fixed our issue right away. We are very happy with our experience!

Delaney is a very knowledgeable and hard worker. Always happy to see him come for my warranty needs.

Personal bien capacitado, muy profesional.

B&L was recommended by pretty much everyone in our neighborhood and they did not disappoint. Easy and seamless process from start to finish. These are our new plumbing guys!

Great job Professional

Jason was fast, friendly and did great work

We have been customers for many years, and they have always given us quality service.

Mark was super nice and efficient! Will definitely use again

Great service. Easy to schedule and professional service.

The price was a bit unexpected however the quality of work is excellent.

B&L came to the rescue to clear a drain clog and backup on short notice. The work was done well and solved the problem. Thank you!

They arrived early and Jason diagnosed and fixed the problem quickly. Will definitely use B&L again.

B&L was assigned through my warranty company for a plumbing issue a tenant reported. They scheduled me for the next day and arrived early and fixed the issue. Great communication and follow up.

Have used them several times. Always curious and professional. Clearly explain the work they'll be doing.

Technician was professional knowledgeable about pipe system

B&L sent out a text and called me 15 minutes prior to my appointment time to let me know they were on the way. Dalainey showed up on time, listened to my concerns and was quick to get started. He was upfront with the cost and fixed my problem quickly. He even gave me a few tips to save my drain and my pocketbook in the future! He was VERY helpful. After my appointment, I received a call from B&L ... More

B&L sent out a text and called me 15 minutes prior to my appointment time to let me know they were on the way. Dalainey showed up on time, listened to my concerns and was quick to get started. He was upfront with the cost and fixed my problem quickly. He even gave me a few tips to save my drain and my pocketbook in the future! He was VERY helpful. After my appointment, I received a call from B&L making sure I was satisfied with my service. They were very easy to work with and I would definitely use them again in the future. Less

Dalainey at B&L is great! Thanks!

Very nice person and worked hard to resolve the problem. So far looks as though everything s working.

Nice guy who was professional and knowledgeable.

The technician Paul was awesome.

They did a great job and were quick to respond and arrive. Highly recommend!

Each problem I have had over the last 2 years this company has been professional and given excellent service. They have found the problem and solved the issue in good time. I appreciate their honest and continued service. Thank you

Fantastic customer service and work!!!

Dalainey was great; quick, professional and polite. He did a great job fixing the issue and cleaning up after. Also I like the feature the company texts when on the way with a picture and name of who is coming.

Paul was really nice. Thanks for sending him.

Waylon installed new faucets and a new garbage disposal. He was helpful and efficient.

Our basement drain was overflowing, Paul came out and was very professional and approachable. I asked questions and he was kind in answering. The drain is unclogged and he was thorough with his work. Will use Paul again.

I had a basement floor drain that needed clearing. The job was completed very quickly, the check out a breeze, and the plumber very personable. Thank you!

Paul was quick, efficient and very friendly. Got the job done easily

Waylan was great prompt with calling and on time very friendly great job!!

I tried to think of one negative but I cannot. Employee was the best. I rarely give a perfect score but I can find nothing to complain about. Thanks for your work performed and allowing me to use my own facilities and not run to my Fire Station..

Our toilet was leaking and we had two prior companies attempt to address the problem and obviously the problem wasn’t fixed until B+L competently addressed the issue and we’ve had no problems with a leaky toilet since! Well worth your time and money to get the job done right!

Friendly technician, quick scheduling and repairs!

Jason was terrific in fixing a leaky pipe in my crawlspace!

My home warranty used them to replace a water heater. Jon was so nice and efficient and Kristy in the office is amazing. She put up with me calling every day to see if there was an update from the warranty company. Would definitely recommend!

Técnico muy amable, rápido y llegó a tiempo

Waylon was prompt. professional, and courteous.

Eli did a great job for us!

Paul Olsen came out and did amazing handling and informing us of the issue. He fixed it quickly and efficiently. He also was so understanding and very pleasant while he did the repair.

Showed up on time. Did The work quick and fixed the problem. I will call them again next time I need a plumber!

John did an excellent job - fast, friendly, on time. Would recommend him

Friendly, timely, and helpful!

Paul came out and replaced our garbage disposal for us. He was very nice, quick, and did a good job. It was super easy to book service online and we had great communication from B&L throughout our experience.

Arrived early and made repairs quickly and everything is working fine.

Had a timeframe from 8-12 and they were here right at 8!! Quick and detailed explanation on how to avoid the water back up/clogged drain again! Amazing service!

Took a day off work to allot for their 4 hour service window. Plumber arrives, I verbally explain exactly what is happening, that my sink isn't draining and I haven't used it in 3 or 4 days. He proceeds to have me show him that it backs up. Then he states now we have to wait several days for it to slow drain in order for him to work on it. It had already been unused for several days until he requ... More

Took a day off work to allot for their 4 hour service window. Plumber arrives, I verbally explain exactly what is happening, that my sink isn't draining and I haven't used it in 3 or 4 days. He proceeds to have me show him that it backs up. Then he states now we have to wait several days for it to slow drain in order for him to work on it. It had already been unused for several days until he requested it be filled back up with water. He states reception will call me to schedule. They don't so I call two days later and now she states they can't get me in until next week. Incredible. Two weeks without a kitchen sink or dishwasher because this company has zero concern for customers time or communication skills. Less

My technician called me a half an hour before his arrival and arrived on time. He quickly solved the problem of roots in my main drain and also answered all the questions I had. In addition he provided me with information to help protect myself from similar problems in the future. I would not hesitate for a moment to recommend B&L plumbing to my friends or family.

James was incredibly nice and knowledgeable! We have several other plumbing jobs we need to have done and I’ve already talked to James about having B & L do the work on them. Would have given him 6 stars if I could.

I needed my dual washer faucet replaced due to it leaking when you turn it on. They replaced the dual switch with single hot and cold switches, install new drain and box in wall. They cut out the sheetrock in one single panel so it made it easy for me to reinstall and patch.

B&L is amazing! James is an expert - he knows his stuff, he's very professional, and he helped us understand our issue fully. We will be calling B&L for all plumbing needs!

Very thorough and good work. Technician double checked everything to be sure there were no leaks.

Great service, would definitely use them again!

Unclogged standing pipe and drain in laundry room. Waylon was very professional and was done in a short amount of time. I would definitely recommend B&L Plumbing Service. Karen D.

John Hummel was great to work with.He listened well, diagnosed the problem and fixed it efficiently.Recommend him and B& L Plumbing highly for plumping issues.

Dalainey was awesome and very patient, thank you!

Delaney was fantastic, That's the only person that I would ever touch my plumbing he's polite and a professional !!!

He flushed out the main line with an electric auger rotating around to break up roots, sewage, bugs, etc. Cleaned the lines so water would not backup in a basement toilet. Sorry, didn't get any pictures. No damage had been done.

The plumber that came out to fix our problem was very professional and nice. We will definitely call B&L for any plumbing needs we may have.

Our plumber was on time, kind, helpful, and worked so hard to fix an issue with a drainage line under the floor in our basement. He even helped us advocate to the insurance company that we should receive more coverage for the issue!

Technician personable, professional, able to completely repair my toilet.

Had Jon come over and reroute the main line and he did a good job!

We were assigned B&L via our Warranty provider to fix a shower valve. They called within an hour and scheduled to come the next day. All fixed within 30 minutes and I will definitely call B&L in future for any plumbing needs.

Arrived during the time he stated he would be there, did the work and left. Very polite person.

I highly recommend this company. They sent their employee Delaney right out. He was super friendly and did everything in a timely manner.

Delaynie (I hope I got his name right!) was phenomenal! Very friendly, thorough, and quick in his work. He was cognizant of my dog freaking out at the sound of the doorbell so he made certain he knocked instead. He was very knowledgeable in his profession. I highly recommend him and B&L Plumbing Service!

Waylon is great! Honest, considerate, and effective!

Please stay FAR AWAY from them!!! Can you imagine feeling nervous to call a company just to check on a job that they've been contracted to complete? I've worked with vendors from pretty much every industry in Kansas City over the last 15 years and I've honestly never dealt with such hostility and incompetence. All I can say is good luck if you are working with this company. I hope your expectatio... More

Please stay FAR AWAY from them!!! Can you imagine feeling nervous to call a company just to check on a job that they've been contracted to complete? I've worked with vendors from pretty much every industry in Kansas City over the last 15 years and I've honestly never dealt with such hostility and incompetence. All I can say is good luck if you are working with this company. I hope your expectations are very low. Unreliable, extremely rude, and downright hostile. I am kind of in shock that they are even in business based on this experience. Now that I have read some of the other reviews, I can see a pattern to their customer service. If you’re the type of person who is used to working with a vendor that truly does seem to care about your issue, value your time and are willing to go the extra mile to make the job satisfactory then you would be well advised to avoid B&L. I really cannot understand the intimidation tactics this company uses. Again, I am just shocked as to how they're able to remain a reputable company. Regarding the owner quickly asking me to call them so that they can address my review, that’s laughable and a dismal attempt to ‘smooth things over’. It would have been great if they were this attentive over the course of the job that they were contracted to do. I normally am not one to write reviews (good or bad) and this is only the 2nd review I have done on Google. However, after working with 100's of vendors from all over Kansas City over the past 15 years I felt obligated to write this one as I don’t want anyone else to go through the same terrible experience that I have. If it would be possible, I would give them zero stars. Less

Time respect goes a long way in business. If your time is worth anything to you spend the money with a company outside of your home warranty's list of contractors. I requested a start of the day appointment because I can't be away from work for the 4 hour window they allot for their plumbers. I said schedule it as far out as you want as long as it is the first appointment of the day. I received a... More

Time respect goes a long way in business. If your time is worth anything to you spend the money with a company outside of your home warranty's list of contractors. I requested a start of the day appointment because I can't be away from work for the 4 hour window they allot for their plumbers. I said schedule it as far out as you want as long as it is the first appointment of the day. I received an email the plumber would arrive between 8 and 9 am. I called at 9:10 and they said an emergency came up but he would be there soon. I asked how soon and was informed he was still finishing up in Independence. I live in Basehor. They had no intentions of calling me or giving me a heads up to reschedule, just intended on letting me sit on my thumb and burn time that I could be out making money. Cancelled the claim and will be doing the work myself in my free time. Less

Dalainey came out and serviced my toilets and I could not be more thankful for his work! He was informative, extremely knowledgeable, and made the process so easy. I appreciate him, it’s hard to find workers like that anymore.

We contacted our Warranty company who assigned B&L plumbing. They were quick, professional and fixed a gas leak and a drain clog in our rental home. By far, the best service we received over the years. Thank you guys and will keep your name on my contact list for future needs.

Great company to work with. Jon did a great job.

Dalainey was very professional and took care of the plumbing issues we had.

The plumber, Waylon, was great. Went above and beyond and he was very kind. Gal making the appointment, not so much.

Delaney was very professional and did a good job of explaining the issues.

The gentleman that came,Waylon, was as pleasent as always. He has come to our home serve times in the past few years. Always explains well what's going on and points out things that need repaired or needs attention to prevent future issues. Very helpful. He treats you like a friend. He can seems intimidating when you first meet him but he really nice.

Did an excellent job of cleaning both the inside sewer line in the main line.

The responsiveness, timeliness, professionalism, troubleshooting, and quality of service that this company's employees have shown are superb and I would recommend this company's services to all that I know that would be able to pay them for their services upon completion of the job(s).

Great service.

Wow wow wow! As a first time homeowner, I’m always nervous when something goes wrong. Dalainey was incredibly patient with me and my questions, did a super thorough repair and even followed up with maintenance suggestions moving forward. I feel so lucky that he was sent to help and would recommend him to anyone!

Delaney is a ROCKSTAR!! He was personable, professional and prompt. He kept us informed throughout the process. He answered all of our questions. We HIGHLY recommend him and B&L for any plumbing problems you may have.

I will not use another company! Customer service is off the chart!

Very professional and very nice people

Dalainey was great! He figured out the problem after a few minutes of being here and quickly got to work. He was incredibly nice while he was here, answering all our questions and explaining what he was doing and what was happening. He cleared the roots causing the blockage in our pipes, and sent in a camera to make sure it was clear. After it was done he cleaned up the area he worked in and gav... More

Dalainey was great! He figured out the problem after a few minutes of being here and quickly got to work. He was incredibly nice while he was here, answering all our questions and explaining what he was doing and what was happening. He cleared the roots causing the blockage in our pipes, and sent in a camera to make sure it was clear. After it was done he cleaned up the area he worked in and gave us his card. There's some more work to be done in the yard, once our sewer line warranty approves it, so hopefully when we get that scheduled we can have Dalainey out here again. Less

Dalainey Taala was on time, very professional and was fun to work with.

Dalainey Taala was very helpful, no mess and was a joy to work with.

B & L Plumbing was fast and efficient, and they were very kind and professional. We’ll certainly call them again when we have a problem next time.

Extremely rude and unprofessional, borderline disrespectful customer service. They spoke down to us over the phone and stated they were to come over immediately when we had scheduled their service through HomeServe warranty for a different day. They implied we were incorrect despite proof we weren’t. Check their Yelp reviews - terrible. Our first impression was so bad we requested to be reassigne... More

Extremely rude and unprofessional, borderline disrespectful customer service. They spoke down to us over the phone and stated they were to come over immediately when we had scheduled their service through HomeServe warranty for a different day. They implied we were incorrect despite proof we weren’t. Check their Yelp reviews - terrible. Our first impression was so bad we requested to be reassigned to a different contractor through our warranty company. If a company cannot conduct themselves with ethics and respect to coordinate a simple diagnostic visit they do not deserve our business. Less

The plumber, Jon was thorough and provided a good explanation of what he was going to do. More affordable than the other estimate we received. I would use them again.

Honest good company.

Super technician ( Delaney) Great job! Quick and painless! Thanks for getting here so quickly.

I had them out to help with the drain system on our 110 year old house. I was impressed with the young man who took care of us. He definitely went above and beyond. I won't hesitate to use them again.

Dalainey just came out and replaced our garbage disposal for a home warranty. He did a great job. Thank you!

Delaney, was awesome, he explained my insurance policy coverage in detail, and told me my options. He cleaned my line again and did a great job! I would recommend him to everyone, and also your company. Thanks again for all of your help.

congratulations to me, and all thanks to Mrs. Alexander Melissa never stop doing miracle's. I was so shocked and amazed the very moment I received my second profits in my Bank account this is wonderful. indeed good work deserve great recommendation, after my first profits I had to reinvest my $600 in her company, which after 5 working days I got my second profits of $7,200, I'm very excited, may ... More

congratulations to me, and all thanks to Mrs. Alexander Melissa never stop doing miracle's. I was so shocked and amazed the very moment I received my second profits in my Bank account this is wonderful. indeed good work deserve great recommendation, after my first profits I had to reinvest my $600 in her company, which after 5 working days I got my second profits of $7,200, I'm very excited, may God continue to Bless you. Anybody in search of a professional and trustworthy forex expert do not hesitate to contact Mrs. Alexander Melissa via: WhatsApp:+1 (210) 628 (9394) E-mail: [email protected] Less

The best service EVER! Called for emergency service and Delainey was here right away. Professional and reasonable.

Waylon was very courteous and informative and professional at all times and I will use the service whenever I have a plumbing issue

They were very professional and did a great job

Jason was super amazing! He was prompt, responsive, kind, and reasonably priced. 10/10 would use again!

The technician showed up in the 4 hour window I was given fixed the main pipe leak and so far no problem since work completed. Tech was courteous and good to work with. I would recommend B&L plumbing for any needs you might need in your home.

On time and cleared the drain.

Great service

Very professional and extremely helpful in letting me know what he was going to do. Didn't take long to ungloggg my sewer line. I highly recommend this company

Ive been serviced by B& L several times and their technicians are always courteous and fast. Thank you to Delaney who has worked in my home twice and was very helpful and professional! 👍

Scheduled us and confirmed with us and home warranty on date and time. Removed us from schedule and did not even contact us or home warranty to let us know. Update: Thier response is false. We called them after and so did the home warranty. Read their reviews. They do not do well with home warranty claims. Ask your HW to assign a different company and no longer assign B&L.

Awesome young man very professional and top of the notch. He fixed my bathroom sink and tub

I have used several plumbers over the past years home renovations. This was the first time that I felt the person was qualified. He was professional and did everything that he said he would do. Plus the cost was as presented. AMAZING service, I would recommend Waylon Rawlings in the future.

Affordable and very professional

Dalainey saved the day for us. We had a sewage backup and he fixed it in no time. Can’t recommend him and this company any higher. Will definitely do business with them in the future.

Very kind gentleman, Delaney, came out to fix the pipe that leaked from the bathroom into the garage. Responsive, knowledgeable, and polite.

Over priced aggressive up sell on warranty repair.

Great work. Professional and friendly. I wish every plumbing experience could be like this was. Highly recommend these guys.

Been dealing with this company for weeks to provide a simple report so that my insurance claim can be processed for damage that water caused in my home and it’s like an act of Congress. The plumber was a great guy but the other pieces of the “service” have been terrible. The dispatchers are incredibly rude….would not recommend.

Showed up on time, was courteous, knew what he was doing, gave us a call 30 minutes before arriving, and great customer service!

Was given an arrival window of 8am to noon. They didn’t arrive until 1pm, no contact from them to advise they were running late. This was a relatively simple plumbing 101 job: Replace the flow valve and flapper in the toilet tank and test to ensure a full seal. 5 minutes after Paul left, water was still circulating out of the tank into the toilet bowl. They set a 2nd appointment. I was told if I... More

Was given an arrival window of 8am to noon. They didn’t arrive until 1pm, no contact from them to advise they were running late. This was a relatively simple plumbing 101 job: Replace the flow valve and flapper in the toilet tank and test to ensure a full seal. 5 minutes after Paul left, water was still circulating out of the tank into the toilet bowl. They set a 2nd appointment. I was told if I wanted a service person other than Paul I would have to wait even longer...that speaks for itself. Was late for the 2nd appointment. I was told by the field manager Jason I would be their first stop at 8am on Friday. At 8:15am I called their office to find out why no one showed at 8am, was told they were running late...😄😶🤔💩🤦‍♂️😡 arrived at 9:15am. Pointed out that the seal that the flapper sits on was coming apart. Paul said that wasn’t the problem, and replaced the handle...water running still after he left. Needless to say they won’t be coming back onto my property a 3rd time. I’m not sure how they managed a 4.7 rating on Google. They are rated 2 out of 5 on Yelp, and that seems more accurate based on the (lack of) service I received. Bankers hours with no appointments after 5pm or weekends I was told. No one at the office seemed interested in taking ownership and resolving the issue. On the plus side, they did arrive in a nice truck...do yourself a favor and AVOID and skip these asshats. After I requested a different provider from my home warranty, I was scheduled a 5-7pm appointment within 24 hours. As I type this, the tank flapper seal fully failed and I had to shut the water off from the in valve... Less

Dalainey from B&L Plumbing was on-time, professional, and got the job taken care of on the first trip to our house. He explained what was going on with our sewer drain and what steps he was going to take to correct the issue. Once he was finished he cleaned up any messes that were made and told us of a few things to look out for in the future. Thanks again for all your help, Dalainey!

outstanding!!!

I would use the company again!

Very impressed with Dalainey, professional, on time, and fixed the problem fast.

He was early and got the job done fast. Very pleasant to work with.

The company contacted me to get scheduled within 24 hrs. Unlike the other company first assigned to me after waiting 7 days. Delainey was very professional and shown up on time. He fixed both of my issues very quickly. He even answered my questions about other things not pertaining to what he was there for. I definitely will request this company with the home warranty company in the future. 5 sta... More

The company contacted me to get scheduled within 24 hrs. Unlike the other company first assigned to me after waiting 7 days. Delainey was very professional and shown up on time. He fixed both of my issues very quickly. He even answered my questions about other things not pertaining to what he was there for. I definitely will request this company with the home warranty company in the future. 5 stars! Less

They were efficient, prepared and quick! this was our first time using them and the will now be our "go to" plumber

Super helpful people from start to finish. Dalainey came out and cleared a blocked line in no time. Would highly recommend using them for your plumbing needs.

On time,professional and courteous

Eli was professional and quick. He explained everything in detail and let me watch him do the work and showed me the problem, clog, in my main line.