based on 34 reviews
I was a patient of Dr. Vuong who was very nice and helpful. However bc of the extremely rude staff the doctors have working for them, I will not return or recommend this office to ANYONE. I will also be reporting this type of treatment to my pain management doctor who recommended them to me. They said I needed to pay a bill of $85 which we never never received. I told them I didn’t have a credit ... More
I was a patient of Dr. Vuong who was very nice and helpful. However bc of the extremely rude staff the doctors have working for them, I will not return or recommend this office to ANYONE. I will also be reporting this type of treatment to my pain management doctor who recommended them to me. They said I needed to pay a bill of $85 which we never never received. I told them I didn’t have a credit card and that my husband never received a bill. They told me I need to pay. Are they so strap for cash that they needed my $85? Laughable. I asked them to print out the bill for me. It was dated Jan 5! 2 weeks prior to my visit. This tall blonde lady came around and said I needed to pay the bill to be seen. But I had already told them I didn’t have a CC with me. Another issue is HOW this lady was speaking to me, a patient. If I had a business let alone a doctors office and I heard this person speak to a patient, I would FIRE THEM. She had no customer service or understanding of the situation. I left and will never return. It’s unfortunate bc Dr. Vuong was so nice. Less
Stay far away. They are more worried about the co-pay and money then the well being and treatment. They make you sign a credit card payment form before your seen. They refuse you treatment for an outstanding balance. Goes against the oath of treatment! DR GRUBBER is a nasty old man with no manners. False diagnosis
Dr Gruber has been my doctor for over 10 years. With his special, caring treatment I am able to fully function pain free. Dr Gruber’s knowledge is unquestionable. The office is always clean and welcoming. His staff is top notch and friendly. I never feel rushed when talking to Dr Gruber or his associates. I always receive a prompt response with my calls and questions. I feel extremely fortunat... More
Dr Gruber has been my doctor for over 10 years. With his special, caring treatment I am able to fully function pain free. Dr Gruber’s knowledge is unquestionable. The office is always clean and welcoming. His staff is top notch and friendly. I never feel rushed when talking to Dr Gruber or his associates. I always receive a prompt response with my calls and questions. I feel extremely fortunate to have Dr Gruber as my Rheumatologist. I highly recommend Dr Gruber. Less
the. staff. is so unfriendly. really do not like going there. Dr.is ok but finding someone new. do not like having to make. a teleprompt appt to get an appt with doctor. They charge Medicare for a visit to. make appt. sound ok to you?
Great office visit, actually fixed my problem, Craig is a great professional!
Every staff member I come in contact with here is helpful, polite and friendly! All the ladies at the desk and Polly in infusion are amazing! Dr Gruber is patient and caring, he takes time to listen and explain and answer all your questions! Since the pandemic I don’t go out much but truly feel safe coming to the LIRAC office. It is immaculately clean and sanitized down to the pens you use. I hav... More
Every staff member I come in contact with here is helpful, polite and friendly! All the ladies at the desk and Polly in infusion are amazing! Dr Gruber is patient and caring, he takes time to listen and explain and answer all your questions! Since the pandemic I don’t go out much but truly feel safe coming to the LIRAC office. It is immaculately clean and sanitized down to the pens you use. I have been a patient for the last 5 years and wouldn’t think about going anywhere else. If you want great care by a great team this is the place to go! Carole Ruehs Less
The staff at this office are great, caring and understanding. Dr. Gruber is wonderful and has helped me through my worst times. He is knowledgeable and caring. I would recommend this office and staff.
I have been a patient of Dr. Gruber’s for over 10 years and I have been extremely happy with care I have received. Dr. Gruber is respectful, knowledgeable and through. He is always able to answer any questions regarding my health in excellent detail. He does a very good job on staying on schedule with his appointments. In all the years that I have been going to his office there has only been 2-3... More
I have been a patient of Dr. Gruber’s for over 10 years and I have been extremely happy with care I have received. Dr. Gruber is respectful, knowledgeable and through. He is always able to answer any questions regarding my health in excellent detail. He does a very good job on staying on schedule with his appointments. In all the years that I have been going to his office there has only been 2-3 times that I needed to wait 10 or 15 before being brought to an exam room. This is only because other patients in the exam rooms were having a medical issues. The staff Is very courteous and helpful. I would have no issue referring an individual to Dr Gruber office. Less
Fine, caring physician. Warm and attentive staff. Have taken excellent care of me for many years. Highly recommend!
Always a pleasant experience and a available when necessary.
Each time I visit, I derive a great comfort from Dr Gruber and the entire staff. From my initial visit to each subsequent visit, my experience has always been very positive I would strongly recommend this practice and Dr Gruber to anyone in need of a top flight rheumatologist.
Have been seeing dr Gruber many years now. I am very happy with the office staff and him. My questions are always answered and I am helped in every way needed.
Great place to go! Staff is very friendly and wait times are very short. Medical staff is knowledgeable and professional.
Met with Dr. Dascalu for my intial appt. Horrible! Rude, condescending and misdagnosed me to boot. I went for another opinion at a different office and what a difference! I would never go back to this office again.
Have never felt so disrespected, belittled and disregarded in my life. From the second I walked in the door Dr. Vuong disregarded all my concerns and questions. She never even looked up from her computer. And despite my blood results and 3 referrals, argued with me about my symptoms. If i could give negative stars i would. As a doctor i come to you for help and will never return to this practice... More
Have never felt so disrespected, belittled and disregarded in my life. From the second I walked in the door Dr. Vuong disregarded all my concerns and questions. She never even looked up from her computer. And despite my blood results and 3 referrals, argued with me about my symptoms. If i could give negative stars i would. As a doctor i come to you for help and will never return to this practice. If you care about your family, friends etc. do not recommend to this place. They will have you leaving upset with no answers. Even more Dr. V did her best to make me feel like an imbecile. Sad that this kind of doctor is in business. Less
The staff is warm and welcoming. They were so accommodating and kind from the moment I called for my appointment as well as throughout the process of scheduling my follow up. Each and every one of them. I met with Craig, the PA. He was thorough and thoughtful while listening to how I’ve been feeling. I did not feel rushed whatsoever. He took his time, and I left feeling confident in his assessmen... More
The staff is warm and welcoming. They were so accommodating and kind from the moment I called for my appointment as well as throughout the process of scheduling my follow up. Each and every one of them. I met with Craig, the PA. He was thorough and thoughtful while listening to how I’ve been feeling. I did not feel rushed whatsoever. He took his time, and I left feeling confident in his assessment and that I’ve found help. Dr. Gruber, as always is kind, considerate and professional. If you’re looking for a stellar Rheumatology practice with office staff to match- please go here. You won’t be disappointed. Less
This office has the most disgusting woman in Medical Records. She speaks to you very rudely and refused to be helpful. She said her name is Anastasia, but I'm sure she gave a fake name. She should be embarrassed to be working in the Medical field. Dr. Gruber should be more careful of the employees he hires. There are plenty of people who are desperate for jobs.
I have been a patient for several years and have always had a great experience with the doctors and office staff. The officer manager went above and beyond helping to make sure I got new prescriptions ordered after an issue with my insurance.
Waited over 25 minutes to be seen evidently it’s first come first serve as that is how it’s done, not by appointment.
Dr Barry Gruber is an outstanding Rheumatologist . I have a unique vantage point being I design and manufacture orthopedic appliances . In addition to referring my patients I too am a patient myself. As a diagnostician, he is like a brilliant academic professor as a clinician he maintains a broad prospective and cares for the whole patient. The unique combination of these qualities in addition... More
Dr Barry Gruber is an outstanding Rheumatologist . I have a unique vantage point being I design and manufacture orthopedic appliances . In addition to referring my patients I too am a patient myself. As a diagnostician, he is like a brilliant academic professor as a clinician he maintains a broad prospective and cares for the whole patient. The unique combination of these qualities in addition to his wonderful bedside manner makes me appreciate his care and concern along with his outstanding outcomes . I recommend him highly . Less
The office staff is very easy to deal with and the physician I saw took a good amount of time with me. Also, there was not a long wait to get an appointment or waiting room time.
Dr Gruber has been my physician since 1993 when he worked at Stony Brook University Hospital I have a rare disease on top of which each patients symptoms take their own course. Dr Gruber has consistently gone above and beyond in so many ways from research and networking to advocating for me in a hospital which is not in his jurisdiction. The staff in his office are just as devoted to their pati... More
Dr Gruber has been my physician since 1993 when he worked at Stony Brook University Hospital I have a rare disease on top of which each patients symptoms take their own course. Dr Gruber has consistently gone above and beyond in so many ways from research and networking to advocating for me in a hospital which is not in his jurisdiction. The staff in his office are just as devoted to their patients as he is. I truly do not know what I would do without them. I have recommended so many people over the years who all echo my same experiences. I am blessed to receive such outstanding care. Less
This office is always very professional and helpful each time I visit or call. They go over and above to be sure I get the help I need. I know visiting doctors offices can be stressful at times, but I’m always satisfied after my visits at Dr. Barry Gruber’s office! I recommend highly!
Wow Castaway. Dr. Vuong attentively records everything you say and everything she sees into the computer, which helps grow a record of evidence about your condition. She is a little shy, which you may be perceiving as dismissive. I have found her to be very attentive and sweet. Good Sam is a great blood lab, but they are a little antiquated. And as for your shot, shots are painful so......
Saw Dr. Victoria Vuong for an office visit Lyme Arthritis in my knee. Had to go back next day to have fluid drawn from my knee (couldn't do same day due to insurance) on 11/6. Was quite painful, but VERY important. Had Follow up visit on 11/26 JUST FOR THE RESULTS which were crucial to my treatment with Infectious Disease Dr. for late stage Lyme disease. Sit down with Dr. Vuong and she inform... More
Saw Dr. Victoria Vuong for an office visit Lyme Arthritis in my knee. Had to go back next day to have fluid drawn from my knee (couldn't do same day due to insurance) on 11/6. Was quite painful, but VERY important. Had Follow up visit on 11/26 JUST FOR THE RESULTS which were crucial to my treatment with Infectious Disease Dr. for late stage Lyme disease. Sit down with Dr. Vuong and she informs me the lab at Good Sam lost my results for the Lyme portion of the test?? Good Sam sent to LabCorp and LapCorp has no record of me. Getting nervous laughter from Dr. Vuong and after every sentence trying to explain to me this is NOT HER FAULT? with a "ya know". Unprofessional, all she does is sit at her computer when you're in her care and type nonsense. She never looked at my purple folder (file) to see it was missing information until I was sitting in front of her. 3 weeks after fluid was drawn. She does not follow up with her patients and acts like a teenager. "ya know" This is a poor reflection on her and Long Island Regional Arthritis & Osteoporosis care, for trusting their patients' specimens with careless labs that have no record of your tests and then they assume no responsibility what so ever. Asked for my copay back and she said I need to talk to billing! I'm back to square 1 now and lost 3 weeks towards my care, thanks to the inefficiency of this terrible practice. Less
I've been a patient with this office for the past 3 1/2 - 4 years, and I've had nothing but aggravation dealing with them, since Dr. Dissick left. Upon her leaving I made 3 office visits for infusions and not once did I see a fill in physician, nor did I receive a script for blood work for anyone to look at. As anyone know's who is dealing with RA, monitoring blood work is critical. Finally a ... More
I've been a patient with this office for the past 3 1/2 - 4 years, and I've had nothing but aggravation dealing with them, since Dr. Dissick left. Upon her leaving I made 3 office visits for infusions and not once did I see a fill in physician, nor did I receive a script for blood work for anyone to look at. As anyone know's who is dealing with RA, monitoring blood work is critical. Finally a new doctor, aside from an assistant taking the usual blood pressure, weight and measurement, this new physician never examined me, not once. She only asks me how I'm feeling and if I need refills. The part that gets me most is the simplest. I submitted as I 've done in the past FMLA papers which they refuse to put in the mail to me before I pay for there service of them filling them out. It's not about the money. However, they refused to send them unless I paid first. I explain I work in Manhattan and get home late when they are closed. I asked if they can simply wait until my next visit (which I have to take a day off for) and they simply said, "No". I relied I'm not taking a day off simply to give you a copay and pick up papers, what's the big deal for me to pay when I come next? Again, the answer was NO!. That's when I advised them that I am leaving them to see another physician (which I should have done years ago), and she said, fine I will shred your papers then, and she hung up on me. That's when I realized they don't care for patients, its all about the money. It's not like I've ever stiffed them in the past. I'm a 60 year old woman who expects customer service and customer care from her doctors. I recommend anyone reading this, seek out another doctor office for these doctors are only in it for the money. Less
A pleasure to deal with and helpful resolving issues.... I don't know why people are playing the race card, I've seen several people of different races being treated perfectly fine.
Dr. Barry Gruger was my dr for about a yr . I never saw him not one time . The other dr. I saw gave me meds that put me in the hospital 3 times . Dr. GRUGER OFFICE never came to see me in the hospital . I think they want to get rich and they don't care about there pt
My whole family including my 89 year old mother has been going to Dr. Gruber's office for many years. Dr. Craig, as we call him, is the PA, however, I would like to emphatically say that he is head and shoulders above the countless doctors I have had to deal with in both knowledge and professional manner. Unlike so many offices the staff there is also extremely helpful. Never do i have to wait 20... More
My whole family including my 89 year old mother has been going to Dr. Gruber's office for many years. Dr. Craig, as we call him, is the PA, however, I would like to emphatically say that he is head and shoulders above the countless doctors I have had to deal with in both knowledge and professional manner. Unlike so many offices the staff there is also extremely helpful. Never do i have to wait 20 minutes on the phone nor leave a voice message on every extension to speak to someone. If I need to speak with him and he is not with a patient he will come right to the phone. My only regret is that I wish all the other doctors and offices I have to deal with can't see how a truly professional practice should be run. Less
Racist and disgusting individuals. If you're a minority, I would make sure to stay away.
PLEASE STAY AWAY. I have never encountered such blatant disrespect, racism, and unprofessionalism in my life. After my doctor called the office to let them know I would be coming in, I arrived and began to fill out the paper work. The secretary began to rush me insisting that I needed to finish the paper quickly because they were closing. I told her I was trying my best but after she continued to... More
PLEASE STAY AWAY. I have never encountered such blatant disrespect, racism, and unprofessionalism in my life. After my doctor called the office to let them know I would be coming in, I arrived and began to fill out the paper work. The secretary began to rush me insisting that I needed to finish the paper quickly because they were closing. I told her I was trying my best but after she continued to be visibly agitated she told me that they were closing and I had to leave. After she continued to scream at me to leave the rest of the staff came to see what the commotion was and to my surprise even jumped in. At this point I had the entire staff with the exception of Doctor Gruber yelling that they don't not take my kind here as well as other various slurs. To have an entire staff attack one patient was mind blowing to say the least. As I was alone I decided to call my husband and began speaking to him in my native African dialect, the only African American staff yelled "this is Trumps world now, we need to call trump to get her." The incident was so repugnant that I called the police. Although there wasn't much they could I felt this was an important message to get across because I would not wish this situation on anyone. As a medical professional myself I was deeply stricken at the lack of empathy and mistreatment I received. Please take head and stay away. Less