So understaffed and unorganized. Takes so long to get back

Playing ads in the headphones while you do your MRI? We paying 1k+ for these .. can you invest in Spotify premium?

Really nice lady at checkin!! But…Got here 10 min before I was asked to be here. Still sitting in the lobby 60 min later. Have seen at least one walk in and was told “yea we can see you now. And went in before me obviously without an appointment. iPad are TOO small and need updating. Needs a stylus as well. Playing CNBSC on their tv. Turn off for sure

This MRi/imaging facility went above and beyond their call of duty. Not only did they squeeze me in for a STAT MRI but the manager, Ms. Rebecca Brady, also followed up to make sure the ER get my results. Mind you, they are already closed but Ms. Rebecca took it upon herself to give her personal number to make sure that the hospital could get a hold of my MRI report and images. I have never seen t... More

This MRi/imaging facility went above and beyond their call of duty. Not only did they squeeze me in for a STAT MRI but the manager, Ms. Rebecca Brady, also followed up to make sure the ER get my results. Mind you, they are already closed but Ms. Rebecca took it upon herself to give her personal number to make sure that the hospital could get a hold of my MRI report and images. I have never seen this in any other imaging place. It shows how they love to help and empathize with you when you get a bad news regarding your health. One of her techs named Rebecca too was very sweet and empathetic during my MRI session. She made sure I am comfortable and at ease. You can tell that she cares too. They eased my nervousness. The next day, I texted Ms. Rebecca Brady, the manager, if she could help me out in sending me a copy of my MRI result. She called me right away and said that she would send it and will be glad to send my result too to another Neurosurgeon. Mind you, this is the weekend! I cannot believe I am getting this VIP treatment from an imaging place that I've only been once! I am truly grateful for what you guys have done for me. It shows how you guys care for your clients at a personal level. I recommend this place 100%! I would never go anywhere else even though I live in Holiday! I will travel just to go here for any imaging needs! Thank you so much Ms. Rebecca Bardy for your concern. It meant so much to me. Will never forget this! Less

This place is amazing… we were treated with extra care and professionalism. (Myself and girlfriend.) we were scheduled 7:30 AM for an appointment…. By our fault we came 30 minutes late pushing the business behind schedule.. we were told we’d maybe only have enough time to do a few scans due to time…. But they managed to do all! Didn’t even once make us feel bad for coming late when we were totall... More

This place is amazing… we were treated with extra care and professionalism. (Myself and girlfriend.) we were scheduled 7:30 AM for an appointment…. By our fault we came 30 minutes late pushing the business behind schedule.. we were told we’d maybe only have enough time to do a few scans due to time…. But they managed to do all! Didn’t even once make us feel bad for coming late when we were totally in the wrong. Less

Really a very professional office . To fill out the forms I could use voice dictation. Lori was the one that got me into the machine. She could tell I was a little nervous so she made some jokes to get me more relaxed. If i have to do more MRIs I’m coming back to Laurie and St.Pete MRI

Had a pleasant experience with my MRI. Didn’t wait long & the guy was very patient with me as I can be a tad claustrophobic. Would go back if needed & was the most affordable with my insurance

What a great experience at St.Pete MRI, if you need a imaging you absolutely have to go to here. I had a scary soft tissue mass and rather than letting me panick forever with all the wait times at other facilities they got me in quickly. I have to also say, Rebecca was unbelievably helpful. I've had experiences at other imaging centers this is one of the nicest newest looking mri machines I've... More

What a great experience at St.Pete MRI, if you need a imaging you absolutely have to go to here. I had a scary soft tissue mass and rather than letting me panick forever with all the wait times at other facilities they got me in quickly. I have to also say, Rebecca was unbelievably helpful. I've had experiences at other imaging centers this is one of the nicest newest looking mri machines I've seen. I am also a difficult needle stick and they got me right away for the contrast. Listening to music was great too...instead of the machine while in there! Less

First, Shout out to KATE, she was amazing.. I have a severe foot injury and was needing a asap appt. I needed insurance approval and she was so helpful and went above and beyond to belp me and keep in touch with me during the process. She called immediately same day when I was approved and scheduled my MRI the next day. At the office the front desk associate was super nice and helpful and the... More

First, Shout out to KATE, she was amazing.. I have a severe foot injury and was needing a asap appt. I needed insurance approval and she was so helpful and went above and beyond to belp me and keep in touch with me during the process. She called immediately same day when I was approved and scheduled my MRI the next day. At the office the front desk associate was super nice and helpful and the xray tech was superb, I cant walk so she brought MRI table out to me and accommodated me so wonderful. Thank you all for caring about your patients/customers...makes the hard time Im having easier. Less

Wide MRI makes this a no brainer, no one wants to be jammed in a coffin w arms pressed against the top no matter your size. Also great staff, technician Lenny very aware of the misery of MRIs and made it a great experience as possible, I was shocked at how well it was compared to all others. Great experience for a MRI especially.

Becca was a great MRI technician, she made an unpleasant test tolerable. Very lucky to have such a caring employee!

Had a great experience all around- from calling and getting an appointment less than 2 hours from my call, to arriving on site and being treated wonderfully. I was in and out in less than 20 minutes and the ultrasound technician as well as everyone else I had the pleasure of dealing with was wonderful. Highly recommend!

I am severely claustrophobic so even open MRI's freak me out. The gentlemen, I didn't catch his name, was amazing at calming me down. Found out we both love the Steelers so he played the Pittsburgh fight song and the Pittsburgh Polka through the head phones. Big Kudos to this man! I would not have gotten through it without him making me laugh!

Total incompetence. On the phone for 1/2 an hour to make an appointment. Finally hung up and went in person to make appointment. Was instructed that you must call to make appointment and can’t make one in person.

Thank you for the bottom of my heart. Blessings to everyone at Saint Pete MRI. First of all I love that you spell out the word Saint in your business name! Thank you Kate for going above and beyond to help me get an appointment!! Thank you to the caring, professional young lady who works the front desk at the facility. Thank you to Angela, Becca and Duane who are all caring and professional. They... More

Thank you for the bottom of my heart. Blessings to everyone at Saint Pete MRI. First of all I love that you spell out the word Saint in your business name! Thank you Kate for going above and beyond to help me get an appointment!! Thank you to the caring, professional young lady who works the front desk at the facility. Thank you to Angela, Becca and Duane who are all caring and professional. They listened to my concerns and addressed them. Thank you for allowing me to gain your trust by your, professionalism, attention and interactions with me in a very stressful situation. My husband and I highly recommend your services. Less

Don’t waste your time with this company. Completely wasted my time over a period of a few weeks.

This is a great place to go to for all your diagnostic testing needs. The staff is extremely friendly and can usually get you in within a couple of days. Angela Rivas in particular is always so friendly and informative throughout the entire process. I highly recommend St. Pete MRI to all my friends and family!

They are exponentially more difficult to work with than any other imaging center I've been to. Unlike other imaging centers, they won't book your appointment until after the pre-authorization is received. Everywhere else schedules you and then updates you if the authorization is denied or not yet received. They also ask you to fill out paperwork every visit. Unlike all other centers that only a... More

They are exponentially more difficult to work with than any other imaging center I've been to. Unlike other imaging centers, they won't book your appointment until after the pre-authorization is received. Everywhere else schedules you and then updates you if the authorization is denied or not yet received. They also ask you to fill out paperwork every visit. Unlike all other centers that only ask you to update your existing paperwork with any changes. Their portal is cumbersome and not helpful in scheduling. It mostly for them, but you, to have you full of the paperwork digitally. They're imagine staff is fantastic and they do have new equipment. Less

Can't really say if it's good or bad because I've been waiting all day for an appointment that my Dr indicated was ASAP. Gave insurance info THREE times, texted several times, left messages. If I could give a negative star, it would be here. Very unprofessional, very rude. Yeah concussions make a person a bit cranky but that's no excuse for poor service. I can't find the place to write a new rev... More

Can't really say if it's good or bad because I've been waiting all day for an appointment that my Dr indicated was ASAP. Gave insurance info THREE times, texted several times, left messages. If I could give a negative star, it would be here. Very unprofessional, very rude. Yeah concussions make a person a bit cranky but that's no excuse for poor service. I can't find the place to write a new review. Hopefully this edit will clarify my experience. I just completed three tests. Tip of my hat to manager Jo and tech Dwayne. Dwayne was calming and I was relaxed throughout the process which went pretty quickly. Thanks Dwayne. Jo came to speak with me afterwards, apologized for the delays and explained the "glitches" that appear to account for some miscommunication . I appreciated her candor and I am well aware how things go sideways. Very nice, cares about clients and the reputation of St Pete MRI. The equipment is top of the line. I'm confident I was in good hands. I left with a better appreciation of St Pete MRI. Thank you Jo Less

Typically I dread going to any type of dr office / medical appointments. But Saint Pete MRI was fast, clean, employees were great, I can’t find one thing to be upset about! I they made the process so quick and easy , I was in and out SO fast!!! Thank you , highly appreciated and recommend.

This facility was extremely clean. Lori who did my MRI was professional, friendly and made me feel comfortable. Anyone afraid of having an MRI should go here, they really make it easy. I was given ear plugs & headphones listening to country music. I almost fell asleep. They make it so comfortable. The MRI machine doesn't make that much noise so don't be afraid. I highly recommend this facility. ... More

This facility was extremely clean. Lori who did my MRI was professional, friendly and made me feel comfortable. Anyone afraid of having an MRI should go here, they really make it easy. I was given ear plugs & headphones listening to country music. I almost fell asleep. They make it so comfortable. The MRI machine doesn't make that much noise so don't be afraid. I highly recommend this facility. Paul in scheduling was great. He got me an appointment the next day. He was friendly and professional. He was extremely knowledgeable & told me what to do & what not to do/wear. He answered all my questions & made me feel comfortable. A big plus is their hours are until 10pm & open on Saturday, great for working people. I would give them more then 5 stars. Less

One of my family members recently had an MRI at St. Pete MRI and had a great experience. Booking an appointment on their website was easy and quick. The staff was friendly, the facility was clean, and the MRI process was comfortable. I highly recommend St. Pete MRI for your imaging needs.

The staff at Saint Pete MRI were incredibly friendly and knowledgeable, and they took the time to make sure I was comfortable and well-informed throughout the entire process. They answered all of my questions and put any concerns I had at ease, which really helped to alleviate any anxiety I had about the test. I highly recommend Saint Pete MRI to anyone in need of diagnostic imaging services. Th... More

The staff at Saint Pete MRI were incredibly friendly and knowledgeable, and they took the time to make sure I was comfortable and well-informed throughout the entire process. They answered all of my questions and put any concerns I had at ease, which really helped to alleviate any anxiety I had about the test. I highly recommend Saint Pete MRI to anyone in need of diagnostic imaging services. The staff and facility are both top-notch, and I felt well-cared for and supported throughout the entire process. Thank you, Saint Pete MRI, for providing such excellent care! Less

Very kind and helpful staff !! Rebecca the manager Kristen and Dwayne very kind caring and thorough staff I have gone to for several Mri.'s and x-rays 😉

I was greeted by a young lady named Kristen she was awesome and very kind to me and helped me so much her chocolate cookies were so good and the other staff was very nice the open one's were great l was very happy with them thank you all.😊😊😊😊

Waited over month lost my referral delivered 2 in person to office had to call email before they responded, unless you have nothing else to do I would find another place

Lenny and Kristen put my mind at ease going in for a MRI ! They were both very informative and even got me in early! Rock Star employees without a doubt ! Thanks to the both of them !!!

Excellent customer service and professionalism. From the minute I made the appointment to the actual exam. Thank you St. Pete MRI your kindness made a world of difference. I will definitely be back.

really friendly staff, they were very helpful and made what would otherwise be an unpleasant experience into a fairly fun time. I definitely suggest choosing this place over others.

MY Saturday appointment for an MRI was canceled without notifying me. I was very dissapointed when I showed up for the MRI and was told the appointment was canceled.

Just a disregard for other people's time. Told to show up 30 minutes early which we did to fill out 3 minutes worth of paperwork. Then 10 minutes after appointment time told having issues with equipment that was going to be used. Then 20 minutes later when we decided to reschedule appointment told equipment wouldn't be fixed that day. Why don't you do a check of your equipment in the 30 minutes p... More

Just a disregard for other people's time. Told to show up 30 minutes early which we did to fill out 3 minutes worth of paperwork. Then 10 minutes after appointment time told having issues with equipment that was going to be used. Then 20 minutes later when we decided to reschedule appointment told equipment wouldn't be fixed that day. Why don't you do a check of your equipment in the 30 minutes prior to the appointment when we were just sitting waiting? Less

Always nice. Usually busy but they get you out fast. Great people

Called 2x to schedule an MRI; phone call was never returned. Discussed the MRI with the prescribing Drs office staff; they stated that they were told the day before that I had cancelledthe MRI (you know, the one I never got a return call to schedule). Called St Pete MRI to get to what was going, guy told me that they were up unable to leave a VM x2 (said VM was full), so they cancelled the MRI. ... More

Called 2x to schedule an MRI; phone call was never returned. Discussed the MRI with the prescribing Drs office staff; they stated that they were told the day before that I had cancelledthe MRI (you know, the one I never got a return call to schedule). Called St Pete MRI to get to what was going, guy told me that they were up unable to leave a VM x2 (said VM was full), so they cancelled the MRI. I checked my phone; no missed calls, no full voicemail box, When I tried to ask what number they were calling, he hung up on me. Eventually, managed to schedule the MRI. Front staff was cold, abrupt, and short. Could really care less. MRI technician did NOT talk to me on at all throughout the process (I was attempting to do this w/o medication for anxiety). Talk about making 45 mins feel like a lifetime. It's a bit easier if you know "this next one will be about 5 min s", etc. No music, only ear plugs. Asked for a blanket; received a short, cold one. Honestly, I'm never ever going to consider them for any future needs. Less

Awesome Staff, Professional Service, Superb Patient Care ! Kristen in scheduling department did a outstanding job, providing reliable punctual transportation. Outstanding customer care with a combination of Genuine kindness!!! Thank you and blessings to staff ! 10/10 R.Rodriguez Jr. 12-28-22

Love this place. I have really bad anxiety and they were so professional, and calm. Really helped me feel safe and calmed me down. I won’t go anywhere else.

Super! This is a well run imaging center...very efficient and professional. I have never had to wait in the waiting room. When I contacted billing about a card on my Amex, Tham called me back the next business days and explained the bills which I was confused about. Thank you St Pete MRI. Hopefully I won't be back but if I am, I know I will be in good hands!

If you have to get an ultrasound, I can't imagine anyone doing it better than ANGELA at St. Pete MRI! She could NOT have made me feel more comfortable during the entire procedure and explained some of what she was seeing as the camera scoped around locating my ovaries, etc. Clearly, she loves her job, is extremely good at it, and deserves a big, fat raise for her experience and bedside manner. It... More

If you have to get an ultrasound, I can't imagine anyone doing it better than ANGELA at St. Pete MRI! She could NOT have made me feel more comfortable during the entire procedure and explained some of what she was seeing as the camera scoped around locating my ovaries, etc. Clearly, she loves her job, is extremely good at it, and deserves a big, fat raise for her experience and bedside manner. It's not Angela's fault, but I was instructed to drink at least 32 oz. of water before the ultrasound, which was not necessary for the type of ultrasound I got, so you might want to clarify that before you get yours. I HIGHLY recommend St. Pete MRI for their ultrasound department thanks to Angela. Less

Traveled close to an hour to Saint Pete MRI, and it was worth it. Not only were they able to get my daughter in immediately for an appointment, but they ran on time! The office staff were especially helpful in helping me with transferring all the CDs to the appropriate people/doctors. Kristen and Deb went above and beyond to put both my daughter and I at ease. The whole process ran smoothly and ... More

Traveled close to an hour to Saint Pete MRI, and it was worth it. Not only were they able to get my daughter in immediately for an appointment, but they ran on time! The office staff were especially helpful in helping me with transferring all the CDs to the appropriate people/doctors. Kristen and Deb went above and beyond to put both my daughter and I at ease. The whole process ran smoothly and we were well taken care of. I would highly recommend! Less

The service was amazing. I needed to do MRIs, X-rays, and a CT. The staff made sure I was comfortable all the time and they were very efficient. I had a lot of questions and they were happy to help me and explained everything to me. The facility is comfortable, nice, and clean.

St.pete Imaging is the best.Called on a Tuesday and they got me in Wednesday .The staff was very kind and helpful . This was my second visit I was there in 2017 they did such a great job that I came back.

Tried scheduling multiple times 6 months ago. They finally got back to me a month later and I regretted giving them my information since I got frequent calls to schedule despite my request to be taken off their calling list after going somewhere else. Fast forward 6 months, I'm in need of another MRI. I tried to call to schedule. When going through the automated menu, it said I was caller #1. Aft... More

Tried scheduling multiple times 6 months ago. They finally got back to me a month later and I regretted giving them my information since I got frequent calls to schedule despite my request to be taken off their calling list after going somewhere else. Fast forward 6 months, I'm in need of another MRI. I tried to call to schedule. When going through the automated menu, it said I was caller #1. After on hold for 10 minutes it went to voicemail and said "No one is at the office due to inclement weather." This was on a Monday at 9am...... and it was sunny and 65F... PLEASE FIX YOUR SCHEDULING SYSTEM! Less

If I could give 0 stars I would. I sat at this place for hours in pain from a car accident because 1 of their employees gave me the wrong time. Very bad experience. They said they would squeeze me in so I stayed, I still ended up having to sit for hours! They did not care! And I don’t need anybody from that business replying because I was right there, they could’ve said everything they needed t... More

If I could give 0 stars I would. I sat at this place for hours in pain from a car accident because 1 of their employees gave me the wrong time. Very bad experience. They said they would squeeze me in so I stayed, I still ended up having to sit for hours! They did not care! And I don’t need anybody from that business replying because I was right there, they could’ve said everything they needed to at that moment. Don’t believe the propaganda. They come on here and reply and try to defend their self but the service is bad , period. The lady at the next told me I would be next and I still watched people pass me by. I was so humiliated! Less

Disorganized from A to Z. Good luck getting a call back, your insurance filed and a appointment scheduled...used to be a decent service provider but an unprofessional operations nightmare anymore.

Lenny was great! Made the MRI process for my knee quick and simple. He was very professional and friendly.

So far, it's great. I went in there and they had a little information and they handed me some paper that had all of that information filled in and I just had to add a few personal details. I was onsite @ another doctor's, and they had me typing in my name multiple times!

I was very impressed with my experience. There was only one person ahead of me. This let me know they cared about my time and had not tripled booked me. The tech was friendly and caring. Would definitely recommend them.

St. Pete MRI is the BEST in The Bay Area. The Most Caring Concerned Facility I have ever been to, not only in the Health Care Industry but All Arenas. I Am Away Beyond Over the Moon in Gratitude to the Kindest Soul & Happiest Person that I've ever worked with regarding my health, that person is Kristen. She is in the Administration Dept. OMG, she is AMAZING beyond AMAZING. She went way above &... More

St. Pete MRI is the BEST in The Bay Area. The Most Caring Concerned Facility I have ever been to, not only in the Health Care Industry but All Arenas. I Am Away Beyond Over the Moon in Gratitude to the Kindest Soul & Happiest Person that I've ever worked with regarding my health, that person is Kristen. She is in the Administration Dept. OMG, she is AMAZING beyond AMAZING. She went way above & far beyond to help me with every ounce of this process from beginning to end. Kristen is a Treasure that I don't know where they found her but oh boy, if you get the privilege to deal with her, you'll be so happy & know you are in Great Hands. Just an Angel on Earth. She should be promoted to Manager. Just a Fantastic Human & you don't find those on this earth anymore but rarely & no I'm not related to her or did I know her before I went to St. Pete MRI. That being said you will love all the staff & this location is Beautiful. Less

Very helpful and considerate with an awesome bedside manner. The people were Becca( tech), Kristen, Crissi

Kristen is such a sweet welcoming Person great communication skills very helpful also hands u a mask in a respectful manner I give this place a 10 star cause she made my morning I was having a bad morning until her bright smile 🌞 and sweet welcoming

Recently went back to have X-rays taken. I was taken care of immediately. I must retract my previous review because of a misunderstanding and I had an attitude that day. Very professional and courteous. Thanks again 👍👍 Recently had to go back for an ultrasound. In and out 👍👍😎

Kristen at the St. Petersburg office is great! I can’t thank her enough getting me in quickly. Make things easier on her and yourself by working with your doctor to make sure you have your referral and by filling out your paperwork ahead of time on line. Lenny the tech was efficient and helpful and got me in and out quickly. Fingers crossed I never need another MRI but if I do I wouldn’t hesitat... More

Kristen at the St. Petersburg office is great! I can’t thank her enough getting me in quickly. Make things easier on her and yourself by working with your doctor to make sure you have your referral and by filling out your paperwork ahead of time on line. Lenny the tech was efficient and helpful and got me in and out quickly. Fingers crossed I never need another MRI but if I do I wouldn’t hesitate to return to St Pete MRI. Less

Tried calling to make an appointment. After waiting a while they hung up on me.

My husband has had severe back pain for months and insurance was taking too long to give us an authorization form to have an MRI done. We called St Pete MRI and at was the best decision. They were extremely helpful, knowledgeable and their customer service cannot be best. Kato and Kristen - we cannot thank you enough for continually moving us up in the schedule when other customers would cancel... More

My husband has had severe back pain for months and insurance was taking too long to give us an authorization form to have an MRI done. We called St Pete MRI and at was the best decision. They were extremely helpful, knowledgeable and their customer service cannot be best. Kato and Kristen - we cannot thank you enough for continually moving us up in the schedule when other customers would cancel. We are beyond grateful. If you need imaging GO HERE. ❤️ Less

Lenny, the MRI tech was stellar. He put on a talk show for me to distract me while I was in the machine. Wide bore MRI machine was comfortable, brand new and fast. I took pain killers for the procedure which made it much easier, though it was still uncomfortable. Two MRIs done in about 20 minutes.

They were amazing. I had issues with phone ohone filling out my Patient/medical history "paperwork." They accommodated me with paper to get me all signed in. Also, the Ultrasound Tech was AHHHHMAZING! She helped me feel very comfortable and explained alot to me during my visit. I will definitely recommend them to my friends and family.

I'll tell y'all what...it's too bad that Google reviews only goes up to 5 stars...because if it went to50 stars, I'd leave 51! This OUSTANDING facility and associated employees(emphasis SPECIFICALLY on my MRI technician LENNY today) was TRULY OUT OF TOUCH in both professionality as well as empathy for my specific conditions! I have NEVER witnessed a medical professional anywhere CLOSE to him! Whe... More

I'll tell y'all what...it's too bad that Google reviews only goes up to 5 stars...because if it went to50 stars, I'd leave 51! This OUSTANDING facility and associated employees(emphasis SPECIFICALLY on my MRI technician LENNY today) was TRULY OUT OF TOUCH in both professionality as well as empathy for my specific conditions! I have NEVER witnessed a medical professional anywhere CLOSE to him! When I told him "I was coming home to write a GREAT Google review, I saw the sadness in his face when he said(and I quote) SO many people PROMISE, but a LOT fail to actually deliver. Well, here you go, my brother! Sorry it took me a couple hours to do EXACTLY as I said I would...I needed a quick beer to dissolve my immense pain. LENNY! LENNY! LENNY! 16 stars, sir! Less

My wife was given an order for an at home sleep study. She received the order in April and instantly got with this office. We are now into our second month and after numerous calls to them because their communication is horrible, we finally get information that the home sleep study was not authorized but an in office study was. I get ahold of the insurance company to find out that the request was... More

My wife was given an order for an at home sleep study. She received the order in April and instantly got with this office. We are now into our second month and after numerous calls to them because their communication is horrible, we finally get information that the home sleep study was not authorized but an in office study was. I get ahold of the insurance company to find out that the request was not even for what the script was that she was provided. It was a totally different code than what was on her order. This place is a joke. I wouldn’t recommend this place to even my worst enemy. We will be finding a different place and filing a BBB complaint about this business Less

The staff St. Pete MRI sleep center was amazing. They went above and beyond to help me. They tackled insurance companies to make sure my paperwork was processed correctly. I could not have asked for a better experience. I definitely recommend them.

I do not normally write reviews, however, this one was very deserved. I called to schedule an MRI and I spoke with Kate. She was very nice, pleasant and informative. By chance they had an opening that same day and were able to accommodate me immediately. Upon arrival I was greeted with a friendly receptionist. Another employee, Kristen, was very knowledagable and helped immensely with my on-... More

I do not normally write reviews, however, this one was very deserved. I called to schedule an MRI and I spoke with Kate. She was very nice, pleasant and informative. By chance they had an opening that same day and were able to accommodate me immediately. Upon arrival I was greeted with a friendly receptionist. Another employee, Kristen, was very knowledagable and helped immensely with my on-line application. Lenny was the gentlemen who performed the MRI, again, a very nice fellow. Very pleasant experience all-round!! Less

Unfriendly staff. Extremely rude. Communication is terrible through Dr. And them . I walk into an empty waiting room to be told to sit down and they will be with me soon .... To forget about me and take the next patient that walked in .

Return messages within 24 hours? It’s been almost a week. They say multiple messages will delay so I won’t call back. I’ll just sit here and wait…and wait.

l was ready to give up on any radiology test for various reasons. My Dr. recommended me to go to "St. Pete MRI" so naturally there were problems with insurance, etc. The people working there handled it so fast, they were so SPECTACULAR! l would recommend them to anyone. THEY WERE ABSOLUTELY WONDERFUL!!!

Saint Pete MRI is the best Imaging center in town! They make my appointments less of a chore, and now I can look forward to them. Their facilities are clean and well maintained. I also appreciate how friendly and accommodating each staff member has been.

Staff are not helpful or responsive to either myself or my referring doctor. I would absolutely not recommend.

This is by far the best experience I've had with MRI's. With me being a big guy I had claustrophobia but Mr Lenny eased that fear immediately. I would highly recommend St. Pete MRI for all imaging needs.

I been coming to you guys for years and I love everything about you guys ❤️❤️😚

After having a panic attack while previously having an MRI at another provider, I chose St Pete MRI for their wide bore MRI. The MRI technician Leonard, took charge and kept me informed through every step of the imaging. He made the experience rather enjoyable. Thank you Leonard and I would go to no other provider for my imaging needs

Friendly, compassionate, and efficient front desk. Exceptionally clean facility with state-of-the-art equipment. Great communication with physician, insurance, and me. Readily accessible and pleasant manager on-site. Competent, informative tech. Solid COVID protocol. Very easy online scheduling. How can you even think of going anywhere else?

After a major car verses bicycle accident I have had a history of issues, and have been to a number of imagining centers. If you want a quick efficient visit to an MRI facility Saint Pete MRI is the placed to go. Had two ultra sound scans by Angela... she is personable and makes you feel at ease. After another visit with medical staff was sent back to Angie. Got to be the best ultra sound te... More

After a major car verses bicycle accident I have had a history of issues, and have been to a number of imagining centers. If you want a quick efficient visit to an MRI facility Saint Pete MRI is the placed to go. Had two ultra sound scans by Angela... she is personable and makes you feel at ease. After another visit with medical staff was sent back to Angie. Got to be the best ultra sound tech in the business. Thanks for the rocking chair maxim and Angie. Less

Thanks Kate for making it much easier . Phone answering needs help tho.

Never wait too long, love this place I definitely recommend and angela is awesome she’s fast in and out and does a great job

The older gentlemen with long hair was very unprofessional and rude to me until I told him to not talk to me like I was a kid. Rating a three though because the Receptionist was very nice and helpful.

Loved the ultrasound tech, she was very nice and understanding and I had very minimal wait time.

The worst front desk experience. And waiting time is too long.

This place is the best! They have a new MRI , it was the best experience I felt very relaxed through the whole experience. I am claustrophobic, but the machine has so much room in it, I never felt like I couldn't breath. The staff was very nice, making sure I was comfortable through the process. I will never go anywhere else. If you need any Imaging Services, especially MRIs, then try ... More

This place is the best! They have a new MRI , it was the best experience I felt very relaxed through the whole experience. I am claustrophobic, but the machine has so much room in it, I never felt like I couldn't breath. The staff was very nice, making sure I was comfortable through the process. I will never go anywhere else. If you need any Imaging Services, especially MRIs, then try St Pete MRI. You will be glad you did!😊 Less

Saint Pete MRI is the best place to go for any diagnostic imaging needs you may have in the Tampa Bay area! As this was my first MRI, I was extremely nervous. However, Saint Pete MRI and their entire team were very comforting, friendly, and knowledgable. They were able to get me in quickly, and answer any questions I had regarding my health insurance, billing, and overall imaging service.

At first I was very happy with this place. Very friendly staff. But after going to my Dr. and having them tell me that I will have to do another ultrasound because the ultrasound tech left no notes in regards to my baby was very unfortunate. My Dr. Says they have tried calling multiple times with no response is beyond unprofessional and unacceptable. I feel like I have wasted my money at this pla... More

At first I was very happy with this place. Very friendly staff. But after going to my Dr. and having them tell me that I will have to do another ultrasound because the ultrasound tech left no notes in regards to my baby was very unfortunate. My Dr. Says they have tried calling multiple times with no response is beyond unprofessional and unacceptable. I feel like I have wasted my money at this place and now I have to spend more money to have things done correctly. Less

If you have the great fortune of getting John as your tech for your sleep study, you have won the lottery. I had a previous sleep study, & it was pretty robotic & uncaring. John is fantastic!! He himself has had a CPAP for 20 years, & also works with pediatrics through Bay Care. So caring, patient, funny, easy going, & KNOWLEDGEABLE! Thanks John!!! ❤️

Saint Pete MRI is a fantastic! They make the entire process very easy and efficient! Donna is great! Each and every encounter I have had at Saint Pete MRI has been great. They take the pain out of getting medical imaging done. Their facility is clean and their technologies are awesome! Each staff member has been very polite and professional. At my most recent visit to St. Pete MRI, the MRI techno... More

Saint Pete MRI is a fantastic! They make the entire process very easy and efficient! Donna is great! Each and every encounter I have had at Saint Pete MRI has been great. They take the pain out of getting medical imaging done. Their facility is clean and their technologies are awesome! Each staff member has been very polite and professional. At my most recent visit to St. Pete MRI, the MRI technologist Lisa was super friendly and personable. Patient safety and satisfaction are evident with this provider. Their newest MRI machine was great, and the added value of having headphones to listen to music while undergoing imaging makes a great addition. If you need medical imaging done, I highly suggest you contact them! Thank you St. Pete MRI! Less

Having any kind of imaging done can definitely be a little scary. Saint Pete MRI made this process extremely easy for me. I was told from the beginning that the front door would be locked and that I would have to be buzzed in. Due to the torrential downpour the door was unlocked and I could go right in. The first thing that I noticed was the cleanliness of the facility. Front desk was extremely p... More

Having any kind of imaging done can definitely be a little scary. Saint Pete MRI made this process extremely easy for me. I was told from the beginning that the front door would be locked and that I would have to be buzzed in. Due to the torrential downpour the door was unlocked and I could go right in. The first thing that I noticed was the cleanliness of the facility. Front desk was extremely pleasant. My CT tech was amazing! He explained everything step by step. I was in and out. I have been to a few other imaging facilities and none are even a close second! I would definitely recommend Saint Pete MRI as the only Imaging facility to use. Less

As I start this review, it’s 6:03am and I’m standing outside waiting to be let in. It baffles me how some people who work in healthcare can be some of the most uncaring, and flippant humans on the planet. I had an appointment for an MRI at 6am. Understanding that I would have paperwork to fill out, I was at the door at 5:55am. Looking through the the glass, I could see the receptionist sitting a... More

As I start this review, it’s 6:03am and I’m standing outside waiting to be let in. It baffles me how some people who work in healthcare can be some of the most uncaring, and flippant humans on the planet. I had an appointment for an MRI at 6am. Understanding that I would have paperwork to fill out, I was at the door at 5:55am. Looking through the the glass, I could see the receptionist sitting at the front desk. I tried the door but it was locked. The receptionist looked at me and then went back to whatever she was doing. I understand that I was 5 min. early, but given it was very dark out, I would have appreciated some type of acknowledgment and or communication from the lady at the front desk. Maybe tell me via the intercom that I’d have to wait until 6. Even showing me 6 fingers would have been better than acting like she didn’t see me. At 6:05, I tried the door again and this time the lady at the desk asked me, through the intercom, if I had an appointment. Other than the rude and unprofessional behavior of the lady at the front desk, the MRI tech was polite and thorough. She explained everything very well. Less

Had a fantastic experience and the staff was amazing. I was very nervous about doing the MRI but it ended up being a breeze and I thank the staff for making it more comfortable for me. 😊

Very nice staff and I always get in and out within 35 minutes

Unprofessional facility. Gave me someone else's MRI (for a car accident case) completely and almost cost me back surgery because of "their error" however I'm 99% sure "the accurate findings" aren't mine either! I'm now having to discuss opening a case against them as well to even discover if my MRIs are accurate because all they want to do was make excuses as to why it happened! Ridiculous! Medi... More

Unprofessional facility. Gave me someone else's MRI (for a car accident case) completely and almost cost me back surgery because of "their error" however I'm 99% sure "the accurate findings" aren't mine either! I'm now having to discuss opening a case against them as well to even discover if my MRIs are accurate because all they want to do was make excuses as to why it happened! Ridiculous! Medical malpractice and VERY rude staff are their specialty here. I do not recommend this place at all! Less

Went to get a mri done. They tried to get me to Sign some paperwork to put a lean on my case. Than wouldn't give me the mri cd. Not the first time they tried to pull that paperwork scam on me

I recently ruptured my Achilles’ tendon and battled with my insurance for a week to get an MRI approved. Once approved, I spoke with Kristen in scheduling at Saint Pete MRI and she told me the first available appointment would be a week out, but she would get me on a waiting list for a cancellation. I received a call the very next day from Kristen to tell me they were running ahead of schedule a... More

I recently ruptured my Achilles’ tendon and battled with my insurance for a week to get an MRI approved. Once approved, I spoke with Kristen in scheduling at Saint Pete MRI and she told me the first available appointment would be a week out, but she would get me on a waiting list for a cancellation. I received a call the very next day from Kristen to tell me they were running ahead of schedule and could get me in. The staff was expecting me when I arrived, had all of my paperwork ready for me and I was in and out in no time at all. The facility was clean, the staff was professional and efficient, and communication throughout the process was on point. The imaging was sent to my surgeon the same day and I actually had my surgery yesterday, a day ahead of the originally scheduled MRI. I wish every medical facility ran this smoothly. Thank you Saint Pete MRI. Sincerely, Dr. Devon J. Brooks Less

Always a great experience with the whole staff. Everyone is very kind and welcoming. The waiting room is exceptionally clean and all customers have plenty of space to be socially distant. Angela was great she gets A+ for humor! The whole family goes to St.Pete MRI!

Horrible experience. Waiting room packed and no distancing. They also kept me waiting for an hour past my appt time. Unnaceptable! I was told I'd be called next. I wasn't so I left. 1 star is too good for them! St Pete MRI, don't dare to send a bill! BTW, they will probably lie about all I said. Oh look, they did.

Very welcoming office and the staff is amazing. Angela did my X-rays today and has such a wonderful personality! She made me feel at ease because I'm in pain, she made me laugh, took the time to explain what she was doing and really made a bad situation so much easier. Every doctors office needs 5 or 10 Angela's!!!

I went there to pick up a sleep apnea kit for home. Ken was very knowledgeable, professional and kind. When I dropped the kit off the next day, the girl was very kind. I would suggest to anyone else using the kit to definitely watch the video, it was extremely helpful. Updated review as I had an MRI. The facility was extremely clean. Paul in scheduling was great. Lori who did my MRI was extrem... More

I went there to pick up a sleep apnea kit for home. Ken was very knowledgeable, professional and kind. When I dropped the kit off the next day, the girl was very kind. I would suggest to anyone else using the kit to definitely watch the video, it was extremely helpful. Updated review as I had an MRI. The facility was extremely clean. Paul in scheduling was great. Lori who did my MRI was extremely professional & friendly. I'd give them more then 5 stars. Would highly recommend this place . Absolutely the best !! If you're ever afraid of having an MRI, don't be. They make it so comfortable. Less

I am so thankful for this MRI location. I had an order to get an MRI from the doctor at 4:30 pm. I started researching MRI locations and most places close by 5 pm. I was not sure how I would take off work to get an appointment. St. Pete MRI is open until 10 pm! That alone earns them 4 stars. When I called once I got home, they said they had a cancellation and could get me in by 7 pm the same nig... More

I am so thankful for this MRI location. I had an order to get an MRI from the doctor at 4:30 pm. I started researching MRI locations and most places close by 5 pm. I was not sure how I would take off work to get an appointment. St. Pete MRI is open until 10 pm! That alone earns them 4 stars. When I called once I got home, they said they had a cancellation and could get me in by 7 pm the same night. This place is very clean and the staff are super friendly. They deserve more than 5 stars! Less

The staff here can't be trusted. They make up false claims on people. Instead of just working with them.

Went in last week to get X-rays. What great service, fast, really friendly staff and talk about being ultra careful about cleanliness, sanitizing and distancing, they have it down to a science! I was so impressed, you should be very comfortable about going here if you need any of their services.

The staff at St Pete was both friendly and professional. All protocols were in place to ensure patient safety. In addition , everything went off as scheduled without any undo waiting throughout the process. Hey, if you need an MRI, you’re probably a little uncomfortable. However, the team made me as comfortable as possible and explained everything so I knew what to expect. What else can you ask f... More

The staff at St Pete was both friendly and professional. All protocols were in place to ensure patient safety. In addition , everything went off as scheduled without any undo waiting throughout the process. Hey, if you need an MRI, you’re probably a little uncomfortable. However, the team made me as comfortable as possible and explained everything so I knew what to expect. What else can you ask for if you need a test? Less

Great Place they took care of me like a family member! The front desk staff and the MRI tech made me very comfortable. Thank you! Ralph

Excellent staff and service. The receptionist Vanessa was very friendly and helpful. The Tech that did my MRI, Cindy, was wonderful, she explained what she was doing and why. I've unfortunately had to have several scans over the years, sigh.. Cindy was one of the best! You will be treated professionally here.

Very friendly staff. Appointments are on time. Highly recommend to anyone that needs a CT scan or MRI.

Great staff working hard to make my life better. Great images from my MRI's and CT made it easy for my doctors to diagnose and begin to help me mend. Thanks for the great work!

This office is impeccable! Very prompt, courteous, on time and compassionate. The front office staff was always patient with me on the phone as well as in person. They are understanding and listen to your needs. If you need imaging done, this is your place!!!

Staff is super friendly, and great with my mom.... She moves slower than most and they were great about making her comfortable. Thanks 😊

Blood machine rarely works. They push you out the door with no help to make an appt else where. Head doctor rarely wears mask. Kicks door to open them in front of patients. Good luck i warned you

Very clean office, runs very smoothly, everyone is awsome here, fast scheduling, i would highly recommend

Nice and clean office. Tony, Angela and Donna are nice and Professional. Thank you.

I have had two sleep studies at this center and one home sleep study. The staff is amazing and the rooms for sleep studies are very comfortable. When I did my home sleep study, the process was explained well and it was easy for me to hook the equipment up at home.

Thank you Joanna for listening to me!

I've had to come here 2 times this week for ultrasound imaging -- and it's been a great experience. The lab tech, Angela, is a true angel during my visits. I've had to get a number of ultrasounds over the years - and this has been by-far the most efficient experience with the shortest wait. It's quick, clean, kind.

Great staff, extremely clean and the best mri read I’ve ever had and nice equipment.

A MRI isn't a pleasant experience. It's like a soundtrack of every aggravating noise that exists. However, this facility is clean and the experience was fast and efficient. Professional staff.

Angela she is a very fast at her work and she also knows how to handle customers with attitude good job thank you god bless

Everything about this place deserves 5 stars. The front desk staff was courteous, friendly and professional. The techs were amazing and talked to me about the entire process. St Pete MRI was CLEAN!! You can tell they take great care in making sure everyone is safe while they are here. The entire staff was wearing a mask and I saw them wiping things down and sanitizing constantly to ensure safety ... More

Everything about this place deserves 5 stars. The front desk staff was courteous, friendly and professional. The techs were amazing and talked to me about the entire process. St Pete MRI was CLEAN!! You can tell they take great care in making sure everyone is safe while they are here. The entire staff was wearing a mask and I saw them wiping things down and sanitizing constantly to ensure safety for all. I would definitely return to St Pete MRI and I cannot recommend this place enough! Top notch!! Less

I Briefly stopped by on Friday Last week, and Before I Even Entered The Main Office I was Very surprised with How St Pete MRI is handling All The Rules With the COVID19. The Office is Definitely Talking all The Necessary Precautions and extra steps to keep all the patient and stuff ,Feeling comfortable and safe . When I Walked in I Immediately noticed How Clean and organized the Office is. Front... More

I Briefly stopped by on Friday Last week, and Before I Even Entered The Main Office I was Very surprised with How St Pete MRI is handling All The Rules With the COVID19. The Office is Definitely Talking all The Necessary Precautions and extra steps to keep all the patient and stuff ,Feeling comfortable and safe . When I Walked in I Immediately noticed How Clean and organized the Office is. Front Desk Stuff Was Extremely Professional and super Friendly. I really Had a Great Experience and I would Definitely Recommend This Place to Family and Friends. Great Job Guys !!! Less

Nice Staff.They made me comfortable!

I found the front desk lady to be very abrupt. The gentleman Matt was very nice and the tall blonde who did x-rays was friendly and personal; however, the MRI lady was extremely rude. I know there's a pandamic but if you don't want to work than don't. Between these two I would have taken my business elsewhere if I had a choice. The wait was not long I was in and out.

Some employees at this place need some diversity training. If you're a minority and don't speak English well, they could be rude, as if they're doing you a favor. They aren't doing anyone a favor. Patients are paying either through their insurance or using cash. However, it is not really their fault. This reflects their leaders aren't doing their job. There are plenty of other places to go ... More

Some employees at this place need some diversity training. If you're a minority and don't speak English well, they could be rude, as if they're doing you a favor. They aren't doing anyone a favor. Patients are paying either through their insurance or using cash. However, it is not really their fault. This reflects their leaders aren't doing their job. There are plenty of other places to go to. Less

My husband and I are visiting from Maryland and yesterday we went to Signature Urgent Care, which is excellent, and they looked at the rash on his lower left leg in a swollen calf on that left leg and decided that they could treat the skin irritation but if they wanted a follow up just to see if he had deep vein thrombosis. They sent us straight to Saint Pete MRI. Thank goodness we went to see B... More

My husband and I are visiting from Maryland and yesterday we went to Signature Urgent Care, which is excellent, and they looked at the rash on his lower left leg in a swollen calf on that left leg and decided that they could treat the skin irritation but if they wanted a follow up just to see if he had deep vein thrombosis. They sent us straight to Saint Pete MRI. Thank goodness we went to see BSt Pete MRI – the staff was wonderful, the office was very comfortable, and the doctors determined my husband DID have a deep vein blood clot.They suggested we go immediately to the emergency room and recommended Saint Anthony’s. After blood screening was put on Toronto which is a blood eating medication and it’s not as difficult to monitor as warfarin. We were able to go home. We are so very grateful because we are due to fly out on Friday and we could’ve had a very sad flight had we not know that he had this blood clot and begun taking the medication immediately. The blood clot is already smaller and we’ve been told that he will be able to fly on Friday. Thank you everyone at Saint Pete MRI!!! Less

Beautiful facility, friendly staff, clear and understandable paperwork. I highly recommend St. Pete MRI! Donna at the front seat is a sweetheart!

Excellent Services..

This was a great experience! My sleep study tech was amazing. After months of struggling, Peter figured out how to fix my problem. Since my study I have successfully slept with my BiPAP every night. The next morning my scan was quick and on time. Plus, my doctor tells me the actual images are far superior to the competition. Great job!

called 3 times to schedule a sleep study. and each time I was told they will call back. first it was they didn't get a script and I called my doctor and my doctor's office faxed it over while I was on the phone. then I called MRI back and told them its been faxed and was told no they didn't receive it. my mom needed a sleep study done too and she called 4 times and was told the same thing. need... More

called 3 times to schedule a sleep study. and each time I was told they will call back. first it was they didn't get a script and I called my doctor and my doctor's office faxed it over while I was on the phone. then I called MRI back and told them its been faxed and was told no they didn't receive it. my mom needed a sleep study done too and she called 4 times and was told the same thing. needless to say neither one of us ever received a call back for anything. so unprofessional used to have all my "THINGS" done there guess I won't be going there anymore since they don't want our business. oh well NEXT! Less

Friendly calm & professional !

Really awful experience here. First they were unable to find a hernia during an ultra sound, after 2 physicians confirmed I had one. I waited over a month to get my results. I had to call them 3 times and finally they told me that they sent them to my doctor... wish they would have told me that when I was there. They then proceeded to hound me for an extra $27 for months that claimed I owed a... More

Really awful experience here. First they were unable to find a hernia during an ultra sound, after 2 physicians confirmed I had one. I waited over a month to get my results. I had to call them 3 times and finally they told me that they sent them to my doctor... wish they would have told me that when I was there. They then proceeded to hound me for an extra $27 for months that claimed I owed after I had paid during my initial visit. The times I've called inquiring about the $27 have been some of the worst customer service experiences of my life. The office staff was extremely rude. Almost as if they were angry or had some sort of animosity. Anyway, there are.a ton of options all around here, don't go through the same headaches I've gone through... just choose someone else. Less

Been here twice (so far) this year. Once for an ultrasound, more recently for an MRI. Both experiences where great. The ultrasound, was scheduled for first thing in the morning, and I was practically the only patient there. I had a bit of wait, but the delay was due to traffic on the HFB! Once the tech arrived, I was in and out in less than 15 minutes. I couldn't pay on the day as their server ha... More

Been here twice (so far) this year. Once for an ultrasound, more recently for an MRI. Both experiences where great. The ultrasound, was scheduled for first thing in the morning, and I was practically the only patient there. I had a bit of wait, but the delay was due to traffic on the HFB! Once the tech arrived, I was in and out in less than 15 minutes. I couldn't pay on the day as their server had crashed, but called back the following week, paid over the phone, no iwssues all really nice folk. Now I needed an MRI. Called around 2pm was told they had a cancellation for 7pm evening, and took it. Go there early as I work just down the road, a few others waiting ahead of me. Receptionist was very pleasant and polite, considering she'd been work all day. Never had an issue with any member of staff, although some other reviewers say they have. I've always had a smiling friendly receptionist or tech. My Doctor wanted me to go to provider that rhymes with Day Care; both were in network for my insurance; but St. Pete MRI are within walking distance, and were nearly $100 cheaper for my out of pocket cost. The only difference was I gave my doctor a disc, rather than him just downloading the images directly. 5 stars - Highly Recommend... (P.S. Download the patient paperwork every doctor needs from their website and save yourself some time) Less

The Tech's and Staff at the facility were great, however when you get to billing it is a complete nightmare. They don't have an option to pay online, I attempted to pay twice by check (had to stop both checks) finally had to pay by phone 4 months later. The billing department is in serious need of process improvements.

Good experience with a sleep study. They even worked out a payment plan with me. That's worth 6 stars.

St Pete MRI's team is incredible. They helped me through a tough process with my insurance company getting and approval and even my doctors team complimented them on how good they were to work with. I am going to use them for all future MRI's which i hope I wont have anymore to do.

Very organized operation. Staff is friendly and caring. Would recommend this practice to friends/family.

I came here for an ultrasound and the lady was so friendly and have been doing ultrasounds for 20 years so she knows what she's doing. Also, the wait was quick.

Good service

Ridiculously long wait!!! Only 3 people in the waiting room and waited over 2 hours to be seen.

Misdiagnosis claiming I had bone infarct, basically death of some bone in my knee. Subsequent mri elsewhere showed I had a torn meniscus. Now they keep billing me after another doctor said images were poor and advised me to go elsewhere. My credit card declined the charge based on my documents from doctor and a second radiologist report. They claim images are fine and point the finger at the doct... More

Misdiagnosis claiming I had bone infarct, basically death of some bone in my knee. Subsequent mri elsewhere showed I had a torn meniscus. Now they keep billing me after another doctor said images were poor and advised me to go elsewhere. My credit card declined the charge based on my documents from doctor and a second radiologist report. They claim images are fine and point the finger at the doctor ordering another MRI as being wrong. UGH. Go somewhere else. Less

worst customer service

Had a great experience here when I went in for a brain MR Angiogram. Tia was so helpful and compassionate! Scheduling was seemless too!

I have visited this location many times. Once again they were helpful, kind, and very professional. Would recommend to anyone

I love this place this would be my second time coming in.. Is the BEST! Love the people that work there.. awesome people I would rather come here then go anywhere else!! And I live almost an hour and I will always pick this place lol There’s one lady I love there she did my ultrasound she’s makes you feel so welcome ❤️❤️

Great staff, super friendly, great service. Its never a good day to get an MRI, but they make it bearable.

Staff is very rude over the telephone will not be going there for scanning

Front desk person was rude, and not friendly. I have been waiting 40 minutes now and thinking about going back to work. The person at desk, Melinda has no people skills and it seems she hates her job and doesn't want to be there

Quick, efficient and thorough!

I had a couple of MRI's a few years ago and was completely satisfied. Now I need to renew my MRI's and will definitely be going back. I shopped around to see if I could find something inexpensive, and I went, but you get what you pay for and this other place I tried was terrible. St. Pete MRI is the best place to go. The staff are kind and honestly care about you and your comfort. I would reccome... More

I had a couple of MRI's a few years ago and was completely satisfied. Now I need to renew my MRI's and will definitely be going back. I shopped around to see if I could find something inexpensive, and I went, but you get what you pay for and this other place I tried was terrible. St. Pete MRI is the best place to go. The staff are kind and honestly care about you and your comfort. I would reccomend St. Pete MRI without a moments hesitation. Less

I have since felt obligated to amend my 1st review. I recently went back and had Steve and Chelsea take care of me. They are a credit to the place! They were both so kind and friendly; good communicators, warm and attentive. I would definitely give 3.5 stars now based on my new experience. The old review is below. If not for that 1st experience I would probably give 4 stars or more. My doctor sa... More

I have since felt obligated to amend my 1st review. I recently went back and had Steve and Chelsea take care of me. They are a credit to the place! They were both so kind and friendly; good communicators, warm and attentive. I would definitely give 3.5 stars now based on my new experience. The old review is below. If not for that 1st experience I would probably give 4 stars or more. My doctor says they have the best machine around. But they do make you wait a significant amount of time before you are seen. Previous review: I believe that the imaging I had done here was good enough, but let me tell you that the techs need improvement. The front desk help was very nice but the rest of the staff was not. They actually make you feel less comfortable than necessary. They don't smile nor are they great communicators. They are pretty cold and impersonal. You definitely feel like just a number to them not a person. I would not go back unless my Dr Insisted Less

Didn't take all the x-rays they were supposed to so had to come back. It's OK, not like I have a job or life to plan around...

I agree that the staff is not friendly and the bedside manner is lacking.

Buena atención y equipos de primera

Went there and just felt like leaving right after. Lady in the front desk doesn't even make u feel welcomed at all. I got there early and it felt like she just wanted you to leave already. On top of that they had me wait for so long i almost left. I never want to go there again.

The past several weeks I had to have four MRI's done. In 2014 I had A+ treatment there and wrote a review on facebook. Of course my first choice was to go back to St. Pete MRI. Two years later and after four scans done in the past few weeks the treatment remains A+. Each time the treatment I received was above and beyond. The ease of booking my appointments, quick work to get my insurance compa... More

The past several weeks I had to have four MRI's done. In 2014 I had A+ treatment there and wrote a review on facebook. Of course my first choice was to go back to St. Pete MRI. Two years later and after four scans done in the past few weeks the treatment remains A+. Each time the treatment I received was above and beyond. The ease of booking my appointments, quick work to get my insurance company to approve the scans, the receptionist from the moment I walked in the door was so kind and caring, the techs were top notch. This facility is in my opinion is simply the BEST around. I want to thank the Staff who was absolutely fantastic to me and put me at ease. When you are dealing with health issues it's a comfort to know you are in good hands with a place that actually understood my fears and showed me professional care with kindness and compassion! Highly recommend St Pete MRI Less

St. Pete MRI is hands down the best company in the business! My patients are processed without errors and the staff is great. Thanks SPMRI!

One of the best experiences I have had. Being a claustrophobic person with high level anxiety, I was worried about how I would handle three MRIs. Walking into the building, I noticed how nice the waiting room was. I was greeted by the woman at the front desk who was nice and provided me with the necessary paperwork that needed to be completed. Prior to my appointment, I was told that the shift... More

One of the best experiences I have had. Being a claustrophobic person with high level anxiety, I was worried about how I would handle three MRIs. Walking into the building, I noticed how nice the waiting room was. I was greeted by the woman at the front desk who was nice and provided me with the necessary paperwork that needed to be completed. Prior to my appointment, I was told that the shift change would take place in between my scans, to which I had no problem with. On the way through the clinic, I noticed that everything was very clean and tidy, including the bathrooms. The first tech was Becky, and she was fantastic! Since I was in the Open MRI, my scans were a bit longer, but still not overwhelming. Becky asked if i wanted any music playing while the scan was taking place, so i had something to focus on besides the scan itself. The scan felt like it flew by, and then I met Debbie, my second tech. She was just as wonderful and understanding as Becky. The next two scans also flew by. I would highly recommend anyone who needs imaging done to go here. Less

Don't understand the glowing review above because I will never go back there! It was a very poor experience from start to finish! Beginning with the young woman at the front desk who had no bedside manner at all!!! She was cold, bordering on rude and not in the least bit helpful! Customer service? Non-existent! A long wait and I was only the second one in the waiting room. Shortly after my arriva... More

Don't understand the glowing review above because I will never go back there! It was a very poor experience from start to finish! Beginning with the young woman at the front desk who had no bedside manner at all!!! She was cold, bordering on rude and not in the least bit helpful! Customer service? Non-existent! A long wait and I was only the second one in the waiting room. Shortly after my arrival, it filled up fast. So I get called to the back and told to change into one of those gowns. Meanwhile there is an older gentleman patient in the room off to my right having lab work done who is writhing/moaning in pain having to lay down on their gurney. The lab tech didn't close the door for his privacy. I got to hear it all. I noticed while sitting in that inner waiting area that someone was having a breast MRI done because I could see the image on the computer screen AND the door was not closed all the way into the room where the machine was running. How private and safe is that!? Then she brings me into the lab room and proceeds to tell me how the doctor there today was yelling at them (probably for good reason I'm thinking). A very painful tap into my vein on my wrist, I thought just for bloodwork; but, no, she was putting in an IV, for the contrast required for the MRI, without informing me that is what she was doing. Ouch!!! Now I'm on the table having the breast MRI first without contrast which I swear took forever, at least 45 minutes. I was experiencing pain laying on my stomach with head turned in one direction and told not to move at all for 45 minutes! When the tech came in to administer the contrast in my wrist, it burned/ached and she immediately says the contrast didn't go in and that the vein did not take it so the contrast was now just under my skin. She wanted to get me another IV put in and, at that point, I refused. I was upset and miserable. I said I was going to leave now. She did not argue. As she asks me to get up off the table i notice the door is wide open and the window where they watch you from was wide open with a man standing there looking at me! I was insensed at this point and asked her to close the door and curtain for privacy! I could not believe this! Run don't walk from this place. Less

The lady at the front desk stereotyped me and treated me disrespectfully. Acted like I might not be able to afford the tests and also had me sitting in the waiting room for a hour and a half with no updates as to why it was taking so long then she over heard me talking to my boyfriend and came and told me off!!! COMPLETELY UNPROFFESSIONAL!!! I don't recommend this place to anyone!

The entire staff at Saint Pete MRI were extremely helpful and professional when I went for my MRI today. Having never experienced an MRI before, they explained everything in detail and helped me every step of the way. I felt completely comfortable and very happy that I chose to use their facility. The office, bathrooms, dressing rooms and exam rooms are clean, beautiful and comfortable. They i... More

The entire staff at Saint Pete MRI were extremely helpful and professional when I went for my MRI today. Having never experienced an MRI before, they explained everything in detail and helped me every step of the way. I felt completely comfortable and very happy that I chose to use their facility. The office, bathrooms, dressing rooms and exam rooms are clean, beautiful and comfortable. They immediately gave me a CD to take to my primary care physician and I was in and out in no time! Highly recommended, I will definitely refer everyone I know. This review was written by me, Kelly Santo, Tim's wife....he did not have an MRI today, I did! Less

I went there to get an MRI done on my knee. Quick service.

Really not sure how they got such great reviews, the woman at the desk was uninterested in being there and didn't seem to know what my wife was asking her despite having just gotten off the phone with my oral surgeons office. The staff was not the most friendly and the bedside manner very cold. Just to receive one scan the required me filling out a manuscript worth of paperwork.

GREAT SERVICE

Wonderful place to go. Everywhere else rejected me for a same-day OB ultrasound after I left the OB/GYN office. Even though problems arose with my HMO and they would need a clearance, they still helped me out letting me sign a waiver (letting me know OB ultrasounds for mid-term always clear in a few days) saying I'd proceed with payment if HMO didn't cover it instead of turning me away as everyon... More

Wonderful place to go. Everywhere else rejected me for a same-day OB ultrasound after I left the OB/GYN office. Even though problems arose with my HMO and they would need a clearance, they still helped me out letting me sign a waiver (letting me know OB ultrasounds for mid-term always clear in a few days) saying I'd proceed with payment if HMO didn't cover it instead of turning me away as everyone else did. The tech was very sweet and extremely understanding as were the office staff. This is a great place to go for any imaging! Less