Friendly service and good prices for storage rentals they are still located at far right corner near handicapped parking still till they move into their left side parking lot office

Very helpful.

CO. made a contract w/me 7/16. They drop off PODs (6) they would store. We're in Central Marin 1 mile off 101. CO. contracted 2 bring 2 us, pick up when full ;store & return. I went by POD Co to get some things it was raining; didn't bother to bring it out. Not a problem,"how about U bring it down, when ur able" We will empty & refill U store. NO, we do not go past Novato".Seriously?If policy cha... More

CO. made a contract w/me 7/16. They drop off PODs (6) they would store. We're in Central Marin 1 mile off 101. CO. contracted 2 bring 2 us, pick up when full ;store & return. I went by POD Co to get some things it was raining; didn't bother to bring it out. Not a problem,"how about U bring it down, when ur able" We will empty & refill U store. NO, we do not go past Novato".Seriously?If policy change did U give Notice? Nope. CO said won't bring, to U. My problem? My expense? Too bad!;? We'll see! Less

I've used American Storage twice for reasonably long periods of time (due to moves). They have the most competitive rates on a per crate basis (crates are 8x5x8). I usually spoke with Gayle, who has always been most helpful. They definitely got to know me well since one move was rather rushed and I needed to access items from my crates many times. They even have delivery service for the crates; ... More

I've used American Storage twice for reasonably long periods of time (due to moves). They have the most competitive rates on a per crate basis (crates are 8x5x8). I usually spoke with Gayle, who has always been most helpful. They definitely got to know me well since one move was rather rushed and I needed to access items from my crates many times. They even have delivery service for the crates; however, recommend that you discuss that situation in advance due to street restrictions as well as hilly areas. I would have given them 5 stars except for my most recent move into Mill Valley--I wanted to have my crates delivered and offloaded into a large parking lot and then have my movers take my stuff to the apartment, in a complex the truck wouldn't fit. Car traffic is not an issue at this lot and I arranged a similar situation the first time I used them years ago. I was told that management didn't wish to take on the risk the offloading in a large parking lot (not theirs or my apartments). I found that unfortunate since my movers that would have been doing the actual moving, etc. Regardless, I would use them again. Less

Something must have changed because the service I've received from American Storage at all levels was fantastic. They wedged an 8' x 20' container into a very tight and the delivery driver was very helpful in putting it in the very best location. The people in the office were very responsive and helpful, too. I, too, wanted to use a local company and it has really paid off. I decided I wanted... More

Something must have changed because the service I've received from American Storage at all levels was fantastic. They wedged an 8' x 20' container into a very tight and the delivery driver was very helpful in putting it in the very best location. The people in the office were very responsive and helpful, too. I, too, wanted to use a local company and it has really paid off. I decided I wanted to buy the container once I'd had it for a few months and they made me a really good deal on it rather than taking advantage, which they could have. Just today, I needed some help with some welding/straightening repairs after some vandals tried to break in. The owner sent one of his crew over right away to help us out. I'd give 6 stars if available. Thanks. Less

I recently have had to move, oh the joys!!! NOT. I wavered back and forth between hiring movers, or heaving all my crap to a big self storage unit, or hiring Pods type storage containers.... I decided on PODS. Well, sort of.... PODS is 3 TIMES the cost of American Storage in Santa Rosa for the exact same thing! American Storage, has great affordable rates, you talk to a live person who is ... More

I recently have had to move, oh the joys!!! NOT. I wavered back and forth between hiring movers, or heaving all my crap to a big self storage unit, or hiring Pods type storage containers.... I decided on PODS. Well, sort of.... PODS is 3 TIMES the cost of American Storage in Santa Rosa for the exact same thing! American Storage, has great affordable rates, you talk to a live person who is very kind and helpful everytime you call, and they were efficient, and prompt. I would highly recommend American Storage for your moving and storage needs.. 2 thumbs up! Less