based on 271 reviews
My 3 year old goes here and loves it super safe and attentive
Me gusta la escuela
Love coming to take my little one here for swim lessons. Very clean place and friendly staff.
Estamos muy felices por el avance de nuestra hija con la profesora metzi, es excelente le enseña con mucha paciencia, amor y dedicación a los pequeños 100% recomendados gracias
Two children have a blast every Friday evening.
My daughter loves Pengu Swim School. She looks forward to every Friday. Great staff and instructor.
We’ve loved our time at Pengu. Our toddler just graduated into the Baby 2 class so we’re really going to miss our instructor, Daphne! She was absolutely fantastic, a great teacher, and really cares about the kids.
Our grandson is learning to swim and is having fun while he does it. He is 20 months old!
We have been at Pengu for a year now and our child’s coach Malik is amazing! He has made such a huge impact on their confidence in the water and their swimming skills have drastically improved!
I love Pengu, my daughter has been here since she was 9 months old. Currently she is 9 y/o and we come every week for fitness purposes. All her instructors throughout the years have been great!
My son has been at Pengu since he was 3 yrs old , now 11. The coaches are really great at showing the kids confidence in the pool. Definitely a place for kids to learn water safety & confidence.
Our kids have both taken classes here, and we’ve been pleased with their progress. The instructors are all so kind, and the kids think it’s fun!
We’re so happy to see coach Nick back!!
My kids have been coming to this school for a year and has showed tremendous growth! The teachers are patient and good with the kids. I highly recommend this school! 😁
10/10, would recommend.
Thank you coach Tony for having patient with my littler swimmer.
We’ve done other swim schools. This has been the best one we’ve done thus far. Started my 16m old son. Happy happy camper!
Best swimming school for my baby!! 100% recommended La Mejor escuela de natacion para mi bebe !!100% recomendada
Best swimming school in town.
In just a few months of working with Coach Metzl, my son has learn so much and has become a better swimmer. He enjoys seeing Coach Metzli for his lessons and now has a love for water and swimming. Thank you so Pengu for aligning him with a compassionate coach.
Always helpful and willing to help.
We had our first swim lesson for our 7 month old. The water was really warm and the staff was great. :) our daughter loved it. 5 stars for sure.
A mi hija le gusta mucho. La mayoría de los instructores tienen paciencia en especial Coach Mía and Coach Metzli.
I really like this academy. The staff is professional and very friendly with kids. I recommend
Excelente experiencia mi niña ha avanzado en tiempo record, personal siempre amable y diligente. Altamente recomendado
Our daughter loves swim class at Pengu!
Started our girl in swim lessons at 5 months here. It’s been great to see her learn to hold her breath under the water and swim to the wall in case she fell in. She loves swim class.
Wonderful swim school for our daughter. She was afraid of the water and now she’s a fish.
I love coming with my kid to swimming class! He is been improving so much and the staff is so nice
We love Pengu and coach Daphne. Coach Daphne has been amazing with our little girl. She is personal and encouraging. Thank you!
They have clean changing rooms, friendly staff, and the pool is always a nice temperature (even in the winter)!
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We have been with Pengu for a number of years now with both of our girls and we do really enjoy it! The facility and coaches have all been great! Shoutouts to Coach Janice, Amber and Tony for taking care of our girls! The ease of using online scheduling and makeup management as well as the availability of classes really puts Pengu above others. Highly recommend!
Our son has been swimming at Pengu since he was one year old. During this time (he's now just over 2 years), we have been fortunate to work with Coach Mouhamed. Mouhamed is a truly amazing coach - with a very deep well of patience - that has helped our son grow and develop his swimming skills. With Coach Mouhamed's help, our son has developed strong water confidence and we can hardly keep him out... More
Our son has been swimming at Pengu since he was one year old. During this time (he's now just over 2 years), we have been fortunate to work with Coach Mouhamed. Mouhamed is a truly amazing coach - with a very deep well of patience - that has helped our son grow and develop his swimming skills. With Coach Mouhamed's help, our son has developed strong water confidence and we can hardly keep him out of the pool now. Less
A decent facility but we didn't see progress. This is the downside to not doing private lessons. When you have 4 or 5 kids to 1 instructor for 30 minutes, maybe our expectations were too high. After 8 months we stopped as our daughter couldn't swim anymore than when she first started. They did the same one or two exercises week after week and spent so much time focusing on kicking that they didn'... More
A decent facility but we didn't see progress. This is the downside to not doing private lessons. When you have 4 or 5 kids to 1 instructor for 30 minutes, maybe our expectations were too high. After 8 months we stopped as our daughter couldn't swim anymore than when she first started. They did the same one or two exercises week after week and spent so much time focusing on kicking that they didn't even show that your arms play just as big of a role in helping you swim. With all the money we paid, we should've just opted for private lessons. Less
My kids love Pengu. We have been coming to pengu since my first born was 6 months old (she is 4 now) It is the highlight of their week and they have learned to swim while having fun. Highly recommend!
My three kids go to this location and the facility is always clean and the staff is always helpful.
Great school, nice and clean environment. My son has improved and learned so much with coach Daphne in just a couple months.
Our teacher's name was Matthew, and he was exceptional. My child always felt excited to see him and had fun while learning to swim. We miss having classes with Matthew and wouldn't hesitate to look for him if we are interested in swimming classes in the area again.
Pengu is fantastic! The coaches are patient, enthusiastic, and do a great job getting the littles comfortable in the water. Highly recommend!
Our son loves coming here everytime.
Love the instructors and the customer service given at Pengu. I’ve been bringing my son since he was 4 months and it’s the best part of his week.
We love Pengu! Everyone knows our boys by name and treats them like family. The coaches and staff have all been great. Pengu swim school has made a world a difference in our lives. Our oldest child had so much anxiety when he first started. Now he is so confident and comfortable in and around the water.
I’ve enjoyed bringing my son here since he was about six months old. He just turned two and still loves his classes. I appreciate that things move at a slow enough that it’s not stressful for the kid, but fast enough that you can see the progress!
Excelente lugar!! Mi nena se divierte mucho en sus clases de natación!!
Great place for swim lessons, our daughter has learned a lot and loves coming every week.
Loveeee!!!! Literally the best swim school for kids.
I have enjoyed watching my little one learn to swim. It has been a true learning experience for him. And this Pengu teachers are nurturing him and helping him to develope this life skill. Thanks Pengu
Coach Amber is incredible! My son Mark was going to a different swim school prior to Pengu for over a year, making 0 progress. The moment coach Amber stepped in - Mark thrived in the matter of few months & is swimming across “ big boys” pool all on his own now ! We are so grateful to Pengu family for teaching all 3 of our kids how to swim!!
Great swim school- everyone there is very welcoming! Our daughter has learned so much as a result of the coaches there. Coach Malick in particular has really helped her to grow as a swimmer and a student.
We love Pengu swim school. Our toddler went from being afraid of the water (even in the bath) to absolutely loving her weekly swim lessons. It's also helped her learn what have become some of her favorite songs, like Wheels on the Bus.
We have had both of our kids at Pengu since about 6 month old. The staff and coaches have been great! My son was able to swim by 4 and my daughter by 3 (we are in the pool with them at all times)
Our daughter loves her swim classes at Pengu! The instructors are great and it is very easy to make up classes due to illnesses. Highly recommend!
Love the staff, the coaches, the environment!
Everyone is great the facility is always clean.Felishia and Jon are the best. I love those two .The really care about the parents and the kids. They keep you up to date on all the events that are coming up and days that they are closed. Great Place and Staff For sure 🤗🥰
We love Pengu! The instructors are great, and have helped our daughter get comfortable in the water. Can't recommend Pengu enough!
My son has been swimming here for about two years (starting as an infant and moving to toddler) and really enjoys his classes. It’s pretty easy to use makeup classes if you have to skip one.
Great place for babies to familiarize with water. My baby loves the swimming classes. The instructor is very sweet an attentive.
My daughter Eliane Rosales has been attending this swim school for the past 2yrs and has enjoyed every lesson and teachers! Great facility!
Pengu is great! We love the coaches who are always so patient with our kids. The kids love swim lessons at Pengu and look forward to it every week. The facility is always clean and the staff is always friendly and helpful!
Nos encanta. Venimos desde que tiene 5 meses. El personal es muy amable y las instalaciones están siempre limpias y ordenadas. Definitivamente recomendamos Pengu.
best prices in town. Had 3 girls enrolled now down to 2 girls. Worth time and investing in a lifetime skill.
My kids enjoy their swim time every time! We love our Coaches Mia & Tony.
Está bien bonito el lugar, la gente es muy amable.
My nephew loves coming to swim, very friendly staff!
So grateful for the kind instructors here. They do a great job staffing with the best people.
Me and my daughter loves coming here, great staff and facilities, learning how to swim and having many laughs while we’re at it. 5/5
Coach Tess is amazing! In just a few sessions since our son has had her as an instructor, he’s taken off and now swimming on his own. She challenges him and builds his confidence to keep pushing and developing his skills.
My child love the instructors she have been with. Important to me , she is happy whenever she have swim class. Everybody are so curteous from the moment you walked inside the facility especially the staff at check im counter. We love them all!
It’s been a joy to watch my kids’ skills increase. I feel comfortable with the coaches we’ve had. Unfortunately there has been some turnover over the last couple of years that we’ve been at Pengu, but the staff has become much more communicative about this; and there hasn’t been a coach we didn’t like. My son currently has Coach Metzli and she’s sweet, fun, and patient with the kids!
Excelente school my son enjoy the class, and not expensive.
The instructors are nice and the kids like it for the most part, however, I’m generally unimpressed by their business practices. The 30day cancelation policy is a money grab. I should be able to cancel whenever I decide. Also, my daughter got a skin infection from the on deck bathroom requiring antibiotics.
We love coming to Pengu! The instructors and staff are great.
Amazing teachers. My daughter’s confidence has grown quickly!
Great place for little ones to get comfortable in the water!
We love Pengu Swim School! My little one has been swimming here since baby and me swim class, and she has learned so many swimming skills in our time here. The instructors and staff are so friendly and helpful. We recommend this place to everyone!
Both of my children attend Pengu swim school - one is a toddler and one is a baby. Both have had exceptional swimming experiences. They have had excellent instructors who have taught them basic water safety and comfort. I highly recommend!
We have our 3 daughters here and we are loving it. Our oldest has been here since April and has been swimming beautifully. Definitely recommend.
Friendly staff. My daughter always has fun. We have been going for like 3 months and she’s made a lot of progress. The swim instructor talks to her in English and Spanish which I love.
Love this place. Antonio and Bruno
We have been coming to Pengu since 2017 and absolutely love it! My daughter has progressed from Toddler all the way through the Advanced class and will be ready for swim team soon! Thank you Pengu for teaching her the critical skills she needs to stay safe in any water situation from baby to now. We love you! ❤️
My daughter loves her swim class. She is now a great swimmer.
Our son has been swimming here for years and loves it. Great way to get used to the water!
Our two year old has been going to Pengu swim classes for a year now. He is so comfortable in the water and loves going to class! All of the teachers he has had have been fun and patient when helping him discover new skills in the water. Definitely recommend.
My son loves Pengu! Friendly staff and great instructors.
My kids enjoy every class and have learned a lot. The instructors are nice, patience and really helpful.
We recently started swim lessons for the Baby 1 class and it’s been a great experience so far! We’ve been going consistently for about 6 weeks now and I can already see improvement. The constant routine each week has helped our 12 month old be more comfortable in the water. Would definitely recommend for anyone looking to start getting their little ones used to being in the water!
My 4 years old loves Pengu Swim School. He is always so excited coming to class. I’m very thankful that we found Pengu. Nice facility and nice people.
We love Pengu, simply the best swimming classes, my baby loves them!
As a business that is supposed to exist to help prevent childhood drownings (#1 cause of death for children ages 1-4. Harris county leads the state in drownings, Texas leads the country in drownings) , the “lifeguards” they employ are not even certified. According to their own staff, they are only “water watchers” and not able to perform any duties of that of a certified lifeguard. This business ... More
As a business that is supposed to exist to help prevent childhood drownings (#1 cause of death for children ages 1-4. Harris county leads the state in drownings, Texas leads the country in drownings) , the “lifeguards” they employ are not even certified. According to their own staff, they are only “water watchers” and not able to perform any duties of that of a certified lifeguard. This business advertises and states they have Red Cross Certified lifeguards which is a blatant lie. Read the real reviews, do your research, and protect your children at all costs Less
My children look forward coming to swimming school. My 13 year learned how to swim at Pengu and the classes have definitely payed off. He is a great swimmer and can enjoy being in a pool that’s deep and the waves at the beach. I now bring in my 2 toddlers for classes and they have fun while learning. I also like that the facility is always clean, the staff and instructors are friendly, and I can ... More
My children look forward coming to swimming school. My 13 year learned how to swim at Pengu and the classes have definitely payed off. He is a great swimmer and can enjoy being in a pool that’s deep and the waves at the beach. I now bring in my 2 toddlers for classes and they have fun while learning. I also like that the facility is always clean, the staff and instructors are friendly, and I can check my children’s swimming progress on the app. Less
Our son has been swimming at Pengu since he was 14 months and he loves it. The coaches he’s had have been amazing and patient. We’ve recommended Pengu to all our friends.
This is a great neighborhood swimming school. The instructors are patient and friendly.
We love this place! The staff is amazing, the location is perfect, and it’s so clean! We are looking forward to hosting a birthday party here too!
Awesome swim school for all ages! We have both our 4yo daughter & 6mo son in classes & only have good things to say about the staff & teachers!
My daughter has been attending Pengu since she was 18 months old. She has loved all her instructors. They are very dedicated to their students and their growth. We are very happy with Pengu and highly recommend them.
Coach mathew is the best!!
Best place to learn. Bring your kids to learn ❤️
I am thankful we found Pengu! My two boys, who are 4 and 7, love this swim school. We go to the Garden Oaks location on Wakefield Dr. They’ve already become better swimmers just after about 3 months of lessons. The facility is super clean and the staff are amazing! Every staff member we’ve met has been kind, compassionate, patient and so helpful.
My 7 year old loves Pengu Swim School! Great instructors and friendly staff!! They have different class times to fr any busy schedule!
My family and I live Pengu swim school they have the best instructors and they are well organized, we been coming here for a couple of months and we are absolutely happy with the service provide . My kids are learning pretty fast .
We love the coaches at Pengu, especially Coach Isabelle and Coach Matthew. They make learning to swim fun!
My grandson has been at Pengu Swim School since the start of the summer. He started as a beginner and is now in advanced classes. He really likes his instructors, and I love the friendly, helpful staff. They are all GREAT! He is continuing his classes on Saturdays and looks forward to competing one day.
Excellent facility and crew. Have been coming here since my son was a few months old and he is 5 years old now. He loves swimming here and always has a great class
Great and friendly place
Great school. My son is 2 years old and he’s been coming here since 6 months. He loves it and has learned a lot. The instructors are great.
Hermosa escuela para los niños de cualquier edad, son muy amorosos los maestros y tienen mucha paciencia para enseñar al niño / Beautiful school for children of any age, the teachers are very loving and have a lot of patience to teach the child.
Coach Daphne goes above and beyond for her students! She manages to focus whole hearted on the class while paying attention to her surrounding and keeping all children safe and smiling in the waters. She is an exceptional instructor!
Un lugar muy bueno para aprender a nadar
We love Pengu, friendly and professional staff and instructors
I have used it on 2 of my children already and I wouldn't have it any other way... supper great experience so far!
We have been using Pengu for YEARS! My older daughter is now 15yo. The coaches are nice and knowledgeable. My 8yo can’t wait to be on their swim team!
Excellent place! our kids really enjoy it! They are very careful and patient, especially with my son with autism! thanks pengu!
My daughter loves swimming here! Staff is very friendly and helpful!
Amazing place with great instructors.Within 2 months my daughter is so much confident in water and she started swimming independently.Speical thanks to her coach Tess.she is loving, patient and encouraging.
Coach Mallick has been fantastic! My 2-year-old has been attending since 7 months old to and is enjoying it. I'm grateful for the care and attention my child receives. Highly recommended
We absolutely love Coach Malick! He is the best. He is patient with children and still challenges them. We love that he finds each child’s strength and shares areas of improvement with the parents. We were in another time slot when we first started at Pengu and there was a rotation of teachers every week. We didn’t feel as if there was much improvement, so very thankful we ended up with Coach Mal... More
We absolutely love Coach Malick! He is the best. He is patient with children and still challenges them. We love that he finds each child’s strength and shares areas of improvement with the parents. We were in another time slot when we first started at Pengu and there was a rotation of teachers every week. We didn’t feel as if there was much improvement, so very thankful we ended up with Coach Malick! Less
We love Pengu Swim!!! I have had all 3 kids here and the instructors and staff are amazing! Highly recommend this place. Must also highlight that their facility is impeccable which is a must in my opinion.
Great place to enroll your kids in swimming lessons! The facility is clean, inviting, and fairly priced. Coach Malick & Coach Daphne have been great in tailoring their instruction to my children's individual needs. My children love coming to swim class!
Los mejores instructores y la mejor administración.
We love Pengu. Our daughter has improved tremendously as a swimmer, and as parents we have piece of mind knowing she can safely play around pools.
We love Pengu. Super staff and great coaches. Our boys have learned so much. Coach Mia and Coach Matthew are the best.
We love pengu! The staff is so friendly and my son has learned to swim. We are so grateful for their patience.
My niece loves this swim school!!! We’ve done three weeks of daily classes and weekly classes for two months now. Check in is great, facilities are clean, and the instructor are awesome!
My daughter has enjoyed swimming here. Staff are great and very knowledgeable!!
My kids have learned so much from the friendly staff and teachers! No complaints
Great facility and instructors!! My daughter is so more comfortable and confident in the water! I can already see an improvement.
Jon is the greatest. He is very helpful. Always so happy.
Love this place! My daughter has been swimming here for almost 2 years now and she loves it, the instructors are attentive and definitely work with them to ensure they improve. My youngest daughter will join next year. All staff has been nice and helpful, I definitely recommend.
Wonderful and caring instructors. Work very hard with students to procure their swift progress.
The staff is super friendly and helpful. Manager Anthony is amazing and understanding. John at the front desk is extremely kind and helpful. Highly recommend.
Coach Malik and Coach Muhamad are phenomenal instructors. They are engaging and kind. The kids absolutely love them at any age. This has been great for my solo swimmer (4) and my newest (2).
Have seen a big improvement on my daughter Skarleth skills of swimming, coach Mia it’s great and really patience i really apréciate her hard work thank you soo much 🥰
We had the best experience. Coach Daphne was amazing with our son. In less than 3 months our 3.5 year old was swimming independently. She was loving, patient and knowledgeable. Highly recommend!
We’ve had a great experience here. First with group lessons and then with private lessons. We gained new skills as well as the confidence that we needed to finally swim. Very pleased with our experience!
Maravilloso lugar 💯 El staff es muy amigable y bilingüe. Los entrenadores muy profesionales . El lugar está impecable muy limpio ! . Cada peso que he pagado en este lugar lo merece . Mi hija empezó desde cero y ha ganado confianza al agua sobretodo El Progreso en su conocimiento al nadar es increíble 🎉 . Siempre tienen flexibilidad por si pierdo alguna de mis clases . . Sin duda lo recomiendo s... More
Maravilloso lugar 💯 El staff es muy amigable y bilingüe. Los entrenadores muy profesionales . El lugar está impecable muy limpio ! . Cada peso que he pagado en este lugar lo merece . Mi hija empezó desde cero y ha ganado confianza al agua sobretodo El Progreso en su conocimiento al nadar es increíble 🎉 . Siempre tienen flexibilidad por si pierdo alguna de mis clases . . Sin duda lo recomiendo si están buscando un buen lugar para que tus hijos aprendan a nadar este es el lugar indicado . . Gracias por motivar a mi hija con reconocimientos y paciencia para aprender a nadar sigan con su excelente servicio ! Less
This is a beautiful facility, it’s kept very clean and it is thoughtful and intentional by design. My 5 year old-daughter did a clinic for one week. I loved how entertained she was with her experience. She adored her instructor. She was also in a different swim school at the same time, I noticed a difference. Pegu swim school approach is more laid back, fun and accommodating. The progress she was... More
This is a beautiful facility, it’s kept very clean and it is thoughtful and intentional by design. My 5 year old-daughter did a clinic for one week. I loved how entertained she was with her experience. She adored her instructor. She was also in a different swim school at the same time, I noticed a difference. Pegu swim school approach is more laid back, fun and accommodating. The progress she was making at the other swim school was halted and I didn’t see the swim lessons being personalized to her level. In fact, most of the time she looked ready to be challenged but never was. She wasn’t being encouraged to do more or learn more. I highly recommend this school if you’re starting out with a baby or toddler! However, if your goal is to get your child self sufficient in swimming at an accelerated pace then, this may not be the best option. Less
In a sincerely expressed experience, One of the biggest problems in facilitating and acting on is failing to respond quickly to any event which I/ myself won’t explain for personal reasons, confidentiality, and having the gone through the trauma. It would be to much to formally explain about this situation and or understand. • Management: never responded to me about the event. • Communication: I... More
In a sincerely expressed experience, One of the biggest problems in facilitating and acting on is failing to respond quickly to any event which I/ myself won’t explain for personal reasons, confidentiality, and having the gone through the trauma. It would be to much to formally explain about this situation and or understand. • Management: never responded to me about the event. • Communication: I myself think communication is very important for a business to act quickly in response to any and all situations, Circumstances, and issues related to all individual incident/ situation/ issue, etc. • Training & Certifications: a very uncomfortable setting is when you’re not aware of the trainer or swim instructor’s on having their Texas State Licensed Certification, on the specifics for training/coaching and guiding my child to the safety of their courses and experiences on basics of swimming In general. Here there for in. I do wish the company nothing but the best and hope that they can continue to better the company, employees, management, instructors, and staff. I am leaving this review in kind regards on my behalf for others who plan on taking their child to an unorganized and unsafe swim instructing facility. Less
First week of swim clinic was a success thanks to my daughter's incredible instructor, Kiko. She was so fun and engaging. Seriously a gifted young lady with these nervous toddlers. She took my daughter from full tears on day 1 to laughing and begging to go back after day 2. She was sad to conclude her week of lessons. Highly recommend. Super organized and the facilities are well thought out for f... More
First week of swim clinic was a success thanks to my daughter's incredible instructor, Kiko. She was so fun and engaging. Seriously a gifted young lady with these nervous toddlers. She took my daughter from full tears on day 1 to laughing and begging to go back after day 2. She was sad to conclude her week of lessons. Highly recommend. Super organized and the facilities are well thought out for families. Less
Exelente personal, mi hija no le gustaba que le callera agua en la cara, y aquí en el primer día lograron que se sumergiera en el agua,
Great experience! It was our first class and my 4 month old loved it. Would recommend for any parents trying to teach their kiddos to swim.
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Our son attended for over a year. Coach Fernando was amazing.
The greatest swim school yet
Excellent staff! Lauren was courteous and extremely helpful in rescheduling my daughters classes. Very happy with the service!
We absolutely love Pengu, especially the staff. They are awesome!!!!
We've had our kid enrolled since he was 6 mo, he's always loved the classes and coaches have always been great. A couple of months ago we received an ASD diagnosis and we decided to keep coming. I'm glad we did! Nothing changed, same understanding, patience and attention to my beautiful neurodivergent kid. We're grateful for them creating an inclusive environment and for all the dedication towa... More
We've had our kid enrolled since he was 6 mo, he's always loved the classes and coaches have always been great. A couple of months ago we received an ASD diagnosis and we decided to keep coming. I'm glad we did! Nothing changed, same understanding, patience and attention to my beautiful neurodivergent kid. We're grateful for them creating an inclusive environment and for all the dedication towards our boy in each class. Today coach Matthew did an amazing job with him. We're looking forward to continue being part of such amazing community. Less
Our son attended this Pengu location for over 15 months, and our experience was the best. We had Coach Fernando for over a year, and he was so impactful in our son's swimming training as well as his own personal growth. Our son went from not being comfortable to be in the kiddie pool in our backyard to wanting to move a slide to jump into pool. We loved seeing his growth and enjoyment during all ... More
Our son attended this Pengu location for over 15 months, and our experience was the best. We had Coach Fernando for over a year, and he was so impactful in our son's swimming training as well as his own personal growth. Our son went from not being comfortable to be in the kiddie pool in our backyard to wanting to move a slide to jump into pool. We loved seeing his growth and enjoyment during all of his classes. We all as a family thoroughly enjoyed and appreciated Coach Fernando's coaching and patience. The staff is super friendly and the installations are great too! Highly, highly recommend! Less
Well organized swim lessons. Kids all seem to be having fun. Lifeguards were attentive.
Excelente centro educativo
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My kids did a few weeks of swim camps at Pengu this summer. They made significant progress in their swimming ability and also really enjoyed the lessons. Overall it was a great experience - excellent teachers, friendly and helpful staff, clean pool, changing facilities and viewing area. Thank you to everyone at Pengu for making our summer super fun!
Our daughter attended Pengu for swim class for about 2 months. During that time period, she learned absolutely nothing. It’s basically just a baby and me water activity. You get no one on one time with the instructor, and the class is the exact same every.single.time. It never changed once. There is a long waiting list, but I honestly think you’re just paying for the name to go here. The only pro... More
Our daughter attended Pengu for swim class for about 2 months. During that time period, she learned absolutely nothing. It’s basically just a baby and me water activity. You get no one on one time with the instructor, and the class is the exact same every.single.time. It never changed once. There is a long waiting list, but I honestly think you’re just paying for the name to go here. The only pro is that the facility is very clean and well kept. Otherwise, save your money. Less
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My son went to this school for a whole year and never got any progress.
The administration is terrible- no one answers the phone EVER. Both of my children were evaluated for the same class and were wAitlisted for lower level classes and the managers don’t respond or correct the issue. We used to go to Pengu years ago and we left for the same reason. I do not recommend this place AT ALL.
Great school for any age!!!
My daughter swam here for about 6 months before I finally canceled. Positives - the pool water always seems very clean. The staff and coaches have all been friendly and nice. They have an outdoor area where you can sit and watch your swimmer when the weather is nice. Negatives (and why we quit) - we cycled through a few different coaches at first. My daughter came in with prior swim experience a... More
My daughter swam here for about 6 months before I finally canceled. Positives - the pool water always seems very clean. The staff and coaches have all been friendly and nice. They have an outdoor area where you can sit and watch your swimmer when the weather is nice. Negatives (and why we quit) - we cycled through a few different coaches at first. My daughter came in with prior swim experience at a different school, but all her progress stopped when we started swimming here. Then we got Coach D and he was amazing. He actually pushed my daughter, but in a fun and encouraging way, and suddenly she started making so much progress. He made her believe in herself. Then unfortunately he left and we were back to babysitting and play time in the pool. She went from swimming 10ft unassisted and back floating 30sec unassisted with Coach D to having coaches spin her around in the water and holding her the whole time. After a month of this, I decided I was done paying people to play with my kid in the pool. Long story short, if you want your child entertained and out of your hair for 30min a week, this place is fine. If you actually want them to learn and make progress, find a different swim school. Less
I wouldn't recommend supporting a business whose owners and district managers do not value their staff and made false promises for pay raises then didn't deliver on that promise when staff lives paycheck to paycheck
I wouldn’t recommend supporting a business whose owners and district managers do not value their staff and made false promises for pay raises then didn’t deliver on that promise when staff lives paycheck to paycheck.
It's great but during the summer when the roof top is open there are alot of mosquitoes. The best time to go is when the rood top is closed in the pool area.
A bit pricey but there are not many options. They also don't refund if you have to skip the class but instead give you a rain check with a time cap, so after a while you may have lots of rain checks that they put a time caps on. Other than that not a bad place -- Throughout the pandemic Pengu was very accommodating and worked really hard to make everyone very comfortable. -- All of the teachers... More
A bit pricey but there are not many options. They also don't refund if you have to skip the class but instead give you a rain check with a time cap, so after a while you may have lots of rain checks that they put a time caps on. Other than that not a bad place -- Throughout the pandemic Pengu was very accommodating and worked really hard to make everyone very comfortable. -- All of the teachers know my kids by their first name which is a very huge plus Less
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Place is clean, people friendly. I feel progress is slow though. Kids wait a lot, swim a little. Stay because I don’t see too many alternatives.
Really nice facility and big on safety
Nice curriculum but not great service
My son and daughter goes to this school have been for 3 months and they have learned so much both children didn't know how to swim and now they know techniques to swimming I'm very pleased with this school also my daughter is swimmer of the month for her birthday month yeyyyyyyyy.
Nice clean and full of very kind people
Great so far. Went to our first class, Baby 2. Instructor made our son feel very comfortable. Felt like even one class helped us with some good skills.
My kids have been students here for about a month and they both love it! The class sizes are small and their instructor does a great job of making them feel comfortable. The staff are following Covid protocols well - sanitizing parent seating between each class and routing the flow of traffic to maintain adequate social distancing. 10 out of 10 would recommend.
Pengu Swim School is a wonderful place for children. Due to the pandemic they have taken measures to protect everyone. Someone was waiting outside to check us in, take our temperatures, have us wait until about 5 minutes before class time. Inside everyone waits on marked spots on the floor (social distancing), chairs are spaced far apart, classes are small, all adults wear masks and they clean th... More
Pengu Swim School is a wonderful place for children. Due to the pandemic they have taken measures to protect everyone. Someone was waiting outside to check us in, take our temperatures, have us wait until about 5 minutes before class time. Inside everyone waits on marked spots on the floor (social distancing), chairs are spaced far apart, classes are small, all adults wear masks and they clean the chairs as soon as we are asked to come into the pool area to pick up the children. I feel very confident about the precautions Pengu is taking to protect everyone! As for the classes, the children are becoming confident swimmers and the instructors are all terrific in their instruction. Less
Terrible place
We've been going to Pengu for 7 years (3 kids) and transitions are hard for any kid but especially for my eldest. I'm so annoyed at the school for continuously not letting me know when an instructor change is going to happen. They are also pretty bad about keeping us updated on their skills.
We just took our 6 month old to his first class and loved it. Super professional and clean. Loved Cassandra for our baby 1 class.
We have attended Pengu for years now, and have received consistent quality of service. The facility is always maintained and it feels just like it did years ago. I do recommend this swimming school.
Hate it
Our family loves Pengu. All the instructors we've had seem to do a great job, my kids actually ask me to do more swim classes. They're responsive and always courteous. If you and your kids live within the greater Heights/Oak Forest area, I can't think of a better choice for swim school.
Coach Allonte is the best! Thank you for a great swim lesson today!
My son went there for a long time. He never learnt to swim I don’t think they push kids enough to move forward. Also, if you miss a class it will be very hard to get a make up and they don’t work with you to help with that. The place is nice and clean. Very hard to find parking. If you unenroll they still will charge you for the next month because of a 30 day policy even after the coronavirus. Co... More
My son went there for a long time. He never learnt to swim I don’t think they push kids enough to move forward. Also, if you miss a class it will be very hard to get a make up and they don’t work with you to help with that. The place is nice and clean. Very hard to find parking. If you unenroll they still will charge you for the next month because of a 30 day policy even after the coronavirus. Consider this place as your last option! Less
My toddler was super nervous to swim by himself. The staff worked personally with me to help ensure he had an experienced instructor that would work with him. Now he loves his swim classes!
Best instructors!!!
Love Pengu! Clean facility, great teachers, well organized and run, effective in teaching my kids to swim. The best!
Very kind instructors and nice facility.
This place is amazing! Our boys have progressed multiple levels so have had several different coaches. We have loved every single one of them, currently there with Coach Cassidy and they adore her. We can’t wait for the school to open back up so they can start lessons again!
Clean facilities with courteous staff ... Fun place to throw pool party!
We have been bringing our daughter here over the last year. She has learned a lot over the time. Teachers are friendly. Facility is nice and clean. My only complaint is the class is only 30 mins, and, at times, there are 4 students per instructor. This then leads to each of the students not having too much time to practice their technique.
PENGU taught our grandchildren to be safe and swim very well. All I can say as more sites may be needed. Our 3 year old grandchild is able to swim across a large pool without assistance. Thanks so very much Pengu. People are obviously well trained and taught to keep children safe. I could not say anything positive enough. I am very thankful. Obviously Pengu is in high demand. There is a reason. I... More
PENGU taught our grandchildren to be safe and swim very well. All I can say as more sites may be needed. Our 3 year old grandchild is able to swim across a large pool without assistance. Thanks so very much Pengu. People are obviously well trained and taught to keep children safe. I could not say anything positive enough. I am very thankful. Obviously Pengu is in high demand. There is a reason. I dont know if its possible to add locations but its wonderful. Less
Great and happy front desk young people. I just love the easy way to make changes ( change schedules) with no problems. They always looks happy happy! very blessed to join them!
Terrible wait list system. My daughter has been on a wait list for her next class since October. I finally received a phone call informing me that there was space in the class. When we arrived for lessons, it turns out the person that called me never changed her class in the computer system and the slot in the class went to someone else. When I talked to the front desk I was informed that their w... More
Terrible wait list system. My daughter has been on a wait list for her next class since October. I finally received a phone call informing me that there was space in the class. When we arrived for lessons, it turns out the person that called me never changed her class in the computer system and the slot in the class went to someone else. When I talked to the front desk I was informed that their wait list system was seriously flawed. It has been a very frustrating experience. Less
Terrible wait list system. My daughter has been on a wait list for her next class since October. I finally received a phone call informing me that there was space in the class. When we arrived for lessons, it turns out the person that called me never changed her class in the computer system and the slot in the class went to someone else. When I talked to the front desk I was informed that the... More
Terrible wait list system. My daughter has been on a wait list for her next class since October. I finally received a phone call informing me that there was space in the class. When we arrived for lessons, it turns out the person that called me never changed her class in the computer system and the slot in the class went to someone else. When I talked to the front desk I was informed that their wait list system was seriously flawed. It has been a very frustrating experience. Less
Love pengu! Coach Nick is the best!
It was my baby’s first swim class and our first time going into the building. I didn’t think actually going in was needed from all the great things Ive heard about this place from friends and family. Such a cute little place. It is very well organized, clean, and fun place for your kiddos. We will be here for awhile.
Really cute swimming pool with great instructors, that helped my daughter overcome her fears of water and learning to swim.
Just got our toddler enrolled twice a week and he loves it! Without any prior swimming experience!
This place is awesome! The staff is kind and wonderful. My daughter loves to splash in the water and she got so comfortable there quickly.
I am forever and always thankful for the wonderful coaches here at Pengu. When my little started just five months ago she would constantly try to get out of the pool to run away, but they gently got her back in the water and greeted her with open arms every class anyway. Thanks to the skills she learned here she was able to keep herself from drowning when she fell into a pond recently. She was ab... More
I am forever and always thankful for the wonderful coaches here at Pengu. When my little started just five months ago she would constantly try to get out of the pool to run away, but they gently got her back in the water and greeted her with open arms every class anyway. Thanks to the skills she learned here she was able to keep herself from drowning when she fell into a pond recently. She was able to keep her mouth closed (she didn’t inhale any water at all!) and kick to keep herself near the surface until I could jump in to save her. If not for the patience of her swim coaches and the thoroughness of the lessons she may not have come out of that pond unharmed like she did. Thank y’all so very much from the bottom of my heart. Less
Brought my 5 month old here for her first swim lesson and absolutely loved it. Clean, beautiful facility. Staff was beyond welcoming and courteous from the moment I walked in the door and Coach Anthony made the lesson so fun with how engaged he was. I can’t remember his name, but another staff member was so sweet to take some photos and videos of my daughter and me so I could show family how her ... More
Brought my 5 month old here for her first swim lesson and absolutely loved it. Clean, beautiful facility. Staff was beyond welcoming and courteous from the moment I walked in the door and Coach Anthony made the lesson so fun with how engaged he was. I can’t remember his name, but another staff member was so sweet to take some photos and videos of my daughter and me so I could show family how her first time in a pool went! Less
I liked the place till I called to make up the last lesson for my son, I was told since my membership ends today and makeup lesson must be afterwards, so there won’t be a makeup. I asked what others do if the lesson fails on last day, she went to ask her manager. Manager came to the phone and said I did too many makeups and their policy is in the contract that I need to read it. I only remember w... More
I liked the place till I called to make up the last lesson for my son, I was told since my membership ends today and makeup lesson must be afterwards, so there won’t be a makeup. I asked what others do if the lesson fails on last day, she went to ask her manager. Manager came to the phone and said I did too many makeups and their policy is in the contract that I need to read it. I only remember when I signed up the staff told me so nicely that if I can’t make it just call ahead. Nobody mentioned about too many makeups... and I wonder any mom has time to sit down and read the pages of small lettered contract from a swim school. Their policy is, if you don’t attend your last lesson, no makeup even if your child isn’t well. Less
They put my daughter in a lane that was shared with babies so she had about 20 feet to practice her technique, owever they still charged me full price. That was fine because the instructors are good but the shower situation leaves a lot to be desired. Also they cancelled classes 3 times due to having to sanitize the pool and they offer no refunds for those lost classes. And they will nickel and d... More
They put my daughter in a lane that was shared with babies so she had about 20 feet to practice her technique, owever they still charged me full price. That was fine because the instructors are good but the shower situation leaves a lot to be desired. Also they cancelled classes 3 times due to having to sanitize the pool and they offer no refunds for those lost classes. And they will nickel and dime you any opportunity they can. For a few bucks more, they sealed the deal to ensure I will not utilize their services again. Hope it was worth it. It definitely was not the dollar amount, just the principle alone. It’s always nice to be treated as a person and not always as a policy. Less
My cousin's go here and just today a young white male told them they are stupid.and they are not paying attention to them.. And they are paying customers as others.very rude and disrespectful
ITS lIT HERE
My husband and I just recently started taking our daughter here for swim lessons for the first time (she's 3). We are very pleased with the lessons she is receiving, the instructors are so sweet to her and teach her so much. Everyone that works there that I have come in contact with has been nothing but friendly and helpful. Also, I can't say enough nice things about Jackie. She helped my husband... More
My husband and I just recently started taking our daughter here for swim lessons for the first time (she's 3). We are very pleased with the lessons she is receiving, the instructors are so sweet to her and teach her so much. Everyone that works there that I have come in contact with has been nothing but friendly and helpful. Also, I can't say enough nice things about Jackie. She helped my husband and I get into a class when we first tried to sign up and all classes were full. She has gone above and beyond for us and our little girl from greeting us when she sees us and always making my little girl feel like a princess. I would definitely recommend this place! Less
My boys have been swimming here for three years and we couldn't be happier
I HAVE to write a review of how grateful I am for Coach Tanner at the Wakefield location for working with son Barry and pushing him to conquer his fears! My son cried for 3 weeks because he did not want to go swimming and the past two weeks he has made major improvements!!!!! He NOW loves going to swim class and he says Coach Tanner is the best coach ever!!!! Thank u, thank u, thank u!!!! I'm ete... More
I HAVE to write a review of how grateful I am for Coach Tanner at the Wakefield location for working with son Barry and pushing him to conquer his fears! My son cried for 3 weeks because he did not want to go swimming and the past two weeks he has made major improvements!!!!! He NOW loves going to swim class and he says Coach Tanner is the best coach ever!!!! Thank u, thank u, thank u!!!! I'm eternally grateful for his patience and persistence! Pengu ur awesome! Less
Our daughter has been at Pengu for almost a year and is in the Junior class and our son just started in the Level 1 class. Both kids have good teachers. It took awhile to get both kids a spot at the same time but the management was receptive when I explained our needs. My daughter in particular really looks forward to class and likes Ms. Marissa. I also am very pleased with the diversity of instr... More
Our daughter has been at Pengu for almost a year and is in the Junior class and our son just started in the Level 1 class. Both kids have good teachers. It took awhile to get both kids a spot at the same time but the management was receptive when I explained our needs. My daughter in particular really looks forward to class and likes Ms. Marissa. I also am very pleased with the diversity of instructors at Pengu! I'm glad my kids can see someone that looks like them in the pool and teaching classes. Swimming is so important for kids and we're happy ours get to have the Pengu experience. Less
Great lessons
Nice facility, well organized.
Both my g'kids take swim lessons here-well maintained clean , safe facility-staff & instructors like kids - instructors know what they're doing...
I'm surprised to see so many good reviews on here! I feel the program is a scam to get my money and keep it coming. They tell you when you sign up you have thirty days to cancel. Then when you are. It able to make a class they make it. Wet difficult to reschedule and are rude to you when you need to do so. I don't feel that my son really learned skills in the program, just glorified play time... More
I'm surprised to see so many good reviews on here! I feel the program is a scam to get my money and keep it coming. They tell you when you sign up you have thirty days to cancel. Then when you are. It able to make a class they make it. Wet difficult to reschedule and are rude to you when you need to do so. I don't feel that my son really learned skills in the program, just glorified play time. Less
my son has been taking classes since he was 4mos and we LOVE it here. He really enjoys his time in the water and his coaches have been so wonderful. I feel better knowing he is learning how to be safe in the water as well.
I am a nanny and have been bringing my charge here since she was a baby and now she just turned three. Even though there have been mix ups here and there people have been nothing but kind. I love the instructors and staff and always treated with kindness. I was really moved today after getting back up for miles in traffic with a traffic light out and a sweet kind lady who I forgot to get the name... More
I am a nanny and have been bringing my charge here since she was a baby and now she just turned three. Even though there have been mix ups here and there people have been nothing but kind. I love the instructors and staff and always treated with kindness. I was really moved today after getting back up for miles in traffic with a traffic light out and a sweet kind lady who I forgot to get the name of got us into the next class so my baby girl could have class. I was worried that I'd get into trouble with the parents with me being the nanny but I was so greatful the woman in the blue polo made my job a lot less stressful for that moment especially since its been my birthday and had to work a very long stressful day. Thanks Pengu! Less
Awesome swim school! My kids loved it and I could tell they were learning quick with the no-nonsense approach. The teachers showed a lot of patience and compassion, too.
Is good fo Russian need
Great instructors, great facility, so clean. LOTS of lifeguards for safety, and very small classes to make sure every kid gets the attention they need.
The school is great! Lots of lifeguards and lots of rules to maintain safety! They have been very flexible with our schedule, my son has learned. I was skeptical at first. I was thinking of teaching him the way I learned ... Jump in first and ask questions later. I thought to myself, "Like you need a school to teach you how to doggy paddle?!" But this is soo much more then that. I am very pleased... More
The school is great! Lots of lifeguards and lots of rules to maintain safety! They have been very flexible with our schedule, my son has learned. I was skeptical at first. I was thinking of teaching him the way I learned ... Jump in first and ask questions later. I thought to myself, "Like you need a school to teach you how to doggy paddle?!" But this is soo much more then that. I am very pleased with this school! They also provide updates and my son totally levels up! Not as much as I hope he would be he still has a good time. Less
They do a great job teaching kids how to swim, and the facilities are excellent!
Awesome instructors!!! I recommend this school to all parents!
Excellent swim school. Our three kids all loved going and improved their swimming no end.
I have loved the swim classes for my toddler. The facility is great with good instructors, many changing rooms, and a great viewing space for parents. My complaints are around their scheduling policies. You have to do lessons weekly. You're allowed makeups but you have to call to say you'll miss the class and then schedule a makeup after you've actually missed the class. You also have to give the... More
I have loved the swim classes for my toddler. The facility is great with good instructors, many changing rooms, and a great viewing space for parents. My complaints are around their scheduling policies. You have to do lessons weekly. You're allowed makeups but you have to call to say you'll miss the class and then schedule a makeup after you've actually missed the class. You also have to give them 30 days notice if you want to cancel to take a few months off. Too many rules and I wish it was simpler. Less
I don't have a lot of experience with swim schools, but I'd recommend this place to take your kid to learn to swim if you're looking for a neighborhood place. The school seems to have plenty of changing rooms and showers, and Richard is a great instructor. The place is mostly run by teenagers, so the instruction is a bit inconsistent, but everyone knows what they're doing and they'll keep your k... More
I don't have a lot of experience with swim schools, but I'd recommend this place to take your kid to learn to swim if you're looking for a neighborhood place. The school seems to have plenty of changing rooms and showers, and Richard is a great instructor. The place is mostly run by teenagers, so the instruction is a bit inconsistent, but everyone knows what they're doing and they'll keep your kids safe. The class sizes are good and there are plenty of life guards around. The only minor issues we've had here is that scheduling can seem a little complicated. Less
The kids love it. The staff is friendly. The other parents are mostly tolerable.
Swim happy.
She sure is. So proud of my Greatgrand baby's. Hugs, Gramma