Great people, great reps ! Some additional steps are needed to eliminate the hassles the big lenders don't have.

Fast, efficient, knowledgeable. These are true pros

I should not proceed and had my credit score pulled. No even private lender they cannot close deals. They really don't have access to private lenders

Rami the customer assistant was very good and helpful, however: I was told the rate of interest was 3.45%, then 3.7%, then 4.2% in a matter of a week. They should not advertise a low rate to get customers in. The document I was presented as the lender offer spelled my name wrongly, was a template with clauses that did not apply to me, contained unacceptable collateral clause, did not disclose ins... More

Rami the customer assistant was very good and helpful, however: I was told the rate of interest was 3.45%, then 3.7%, then 4.2% in a matter of a week. They should not advertise a low rate to get customers in. The document I was presented as the lender offer spelled my name wrongly, was a template with clauses that did not apply to me, contained unacceptable collateral clause, did not disclose insurance rate for title. It had not been proofread and checked before being presented to me. The secure portal they use to upload client info and documents was bad in that it did not work correctly, did not upload correctly, and caused Rami to put in far more work than was needed. Rocky, I guess Rami's supervisor said to give him a couple of days to look at other lenders, which I agreed to . But, next morning I was asked what do I want them to do as nothing was going to change from the lender's document I was presented with. I think the issue here is that the industry is busy and they are trying to get as many products out of the door as fast as possible. However attention to detail is lacking and its shoddy when quantity is more important that quality, certainly in my case. No doubt they have helped many people in a fine and acceptable manner, but everyone should be comfortable dealing with any service company, I was not here. Less

I just closed on my mortgage last month . I dealt with Alex as my broker and I couldn’t have asked for better . She was very quick to answer any and all concerns I had at anytime. Very knowledgeable and helpful . My mortgage was closed with time to spare 👌Definitely ask for her when you get in touch with citadel !!

There are no words for the gratitude I have for Michelle V and team at Citadel. I went through the mortgage process for the first time as a solo applicant while also going through the end of a marriage and Michelle's kindness, compassion, understanding and work ethic made both situations better. To top it all off, Michelle got me exactly what I was looking for with a rate I only dreamed of. Mich... More

There are no words for the gratitude I have for Michelle V and team at Citadel. I went through the mortgage process for the first time as a solo applicant while also going through the end of a marriage and Michelle's kindness, compassion, understanding and work ethic made both situations better. To top it all off, Michelle got me exactly what I was looking for with a rate I only dreamed of. Michelle and team are the ONLY people I will recommend to family and friends. Thank you Michelle <3 Less

Robert Ip recently helped me close my first home! And I can whole heartedly recommend his services. It's a cliché to say that I couldn't have done this without him, but in this case it's true too! Without his attention to detail and superb organizational skills I doubt we could have satisfied the lender and finalize the deal in time for the closing date. Hectic doesn't even come close to describ... More

Robert Ip recently helped me close my first home! And I can whole heartedly recommend his services. It's a cliché to say that I couldn't have done this without him, but in this case it's true too! Without his attention to detail and superb organizational skills I doubt we could have satisfied the lender and finalize the deal in time for the closing date. Hectic doesn't even come close to describe it! I had a great team supporting and helping me throughout this new chapter of my life and Robert was a fantastic addition to that team! Less

Imagine the world we’d live in if everyone in it was as determined, caring, professional, and detail-oriented as Aleks from Citadel Mortgages is. Nobody has asked me to write this, and I don’t get anything by leaving this review. In fact, I carefully considered whether or not to even write this, but I’m writing this because I think it’s important you know that in the dirty, filthy and disgustin... More

Imagine the world we’d live in if everyone in it was as determined, caring, professional, and detail-oriented as Aleks from Citadel Mortgages is. Nobody has asked me to write this, and I don’t get anything by leaving this review. In fact, I carefully considered whether or not to even write this, but I’m writing this because I think it’s important you know that in the dirty, filthy and disgusting world of sleazy and greedy mortgage lenders, brokers, insurance agents and so forth; It was nice to be able to sleep easily knowing I had Aleks looking out for my best interest through the process of getting a new mortgage. The best thing you can do is pay cash for your house, If that’s not in the budget, the next best thing you can do is call Aleks. Best of success in your new endeavour random person reading this long a$$ review… Aleks, you’re a rockstar, I can’t wait for another fire night and Barbacoa tacos. Anyone who has any administrative power reading this, all your qualified leads should go to Aleks first, don’t waste her time with anything else. Also, give her a yearly bonus just for existing. Cool? Cool. Kindest regards, -AK Less

We do not have enough thank yous! The team went above and beyond for us.

Robert Ip is a professional and dependable Mortgage Officer. Even though the market is very busy right now, he analyzed my case and listened to my mortgage needs then acted to get me the best deal out there. 100/100 will recommend blindly to all my friends and family.

Robert helped me with my latest mortage renewal. Robert was a pleasure to deal with. He was professional, easy to communicate with and always kept me updated. I would definately recommend Robert 100%

Good rates and great experience overall

Brandon Arantes guided me through the entire mortgage pre-approval process. Having very little knowledge on how this all works, Brandon ensured to keep me informed and apprised of all steps as we moved forward through the process. With the market being as it is, Brandon hustled, worked extremely hard and advocated on my behalf with different lenders. As a result, I came out with an excellent p... More

Brandon Arantes guided me through the entire mortgage pre-approval process. Having very little knowledge on how this all works, Brandon ensured to keep me informed and apprised of all steps as we moved forward through the process. With the market being as it is, Brandon hustled, worked extremely hard and advocated on my behalf with different lenders. As a result, I came out with an excellent pre-approval rate with an ‘A’ lender, which is not easy in today’s climate. Brandon knows what he is doing, and when you are dealing with financial matters, you want an agent who genuinely has your best interests at heart. I’m very impressed with the level of dedication and service I received and will be using Brandon’s services going forward. Less

The simple truth about binary options which many of us do not know is the fact that it is mainly based on predictions. Without proper knowledge of what next can happen to the stock market, you are sure to lose your funds. That is why it is important to be tutored or mentored by a professional trader in binary options. During few days of being mentored by Mrs Sophia James fx, I've learnt much and ... More

The simple truth about binary options which many of us do not know is the fact that it is mainly based on predictions. Without proper knowledge of what next can happen to the stock market, you are sure to lose your funds. That is why it is important to be tutored or mentored by a professional trader in binary options. During few days of being mentored by Mrs Sophia James fx, I've learnt much and also succeeding in trades and has been doing successful withdrawals and was able to recover all my lost funds. Feel free to contact her on WhatsApp: +1 (213) 374-1270 Email: sophiajames0122@gmail.com Less

The fear of losing $100 will stop you from making $1000s with the help of Craig Connor I’ve been able to achieve my goals just ten days of trading with him . You can contact him via WhatsApp+19852898903…Email: craigconnor283@outlook.com…Facebook: Craig Connor

My passion to trade has grew so big, MORRIS BERTHA have made my world beautiful for earning $12,570 on my little investment of $1000, I was always losing on options market.. Ever since I invest with MORRIS BERTHA, i was always on the good side. he never gamble with me but trade for me,,, all Thanks to you for my wonderful earning. I fully recommend Her to you to also trade with her and share thi... More

My passion to trade has grew so big, MORRIS BERTHA have made my world beautiful for earning $12,570 on my little investment of $1000, I was always losing on options market.. Ever since I invest with MORRIS BERTHA, i was always on the good side. he never gamble with me but trade for me,,, all Thanks to you for my wonderful earning. I fully recommend Her to you to also trade with her and share this great experience with others. Contact him via?? Email:MorrisBertha45@gmail.com WhatsApp:+1 (470) 568-4071 Less

Excellent service. I strongly recommend mrs Gabriella Donald to those who wants to invest in crypto. While managing my account in less than 7 days. I couldn’t have asked for more! Contact her: there are no charges for withdrawal Email: gabrielladonald540@gmail.com WhatsApp: +14235973142 Thought someone might find this information useful.

Citadel Mortgages agent is very knowledgeable and is always looking after the best interest of their clients. Michelle Verzola is the best agent I've ever had, she's very quick and witty in handling all my queries. Thank you very much Michelle, I really appreciate all your help. You're the best! :)

Citadel Mortgages agent is very knowledgeable and is always looking after the best interest of their clients. Michelle Verzola is the best agent I've ever had, she's very quick and witty in handling all my queries. Thank you very much Michelle, I really appreciate all your help. You're the best! :)

I was searching for a real forex trader but i found none it's so bad everyone is trying to scam you of your money these days. But i got an honest and sincere person lilian wilson fx trust me guys I'm earning profit. don't fall in hands of those scammers. you can see yourself its real her details below lilian Fx Email: lilianwilson220@gmail.com or WhatsApp: +17146989275

Jay Vyas at Citadel Mortgages guided me throughout my mortgage process. His knowledge and his quick responses is what helped me a lot. Highly recommended!

If you are in need of mortgage solutions, please contact @AlexandriaIankoulov from Citadel Mortgages. She was very knowledgeable and was able to assist me with my mortgage needs at the lowest rate possible with a quick turnaround. Thank you again Aleks!

I had a great experience working with Jay Vyas. He is professional, attentive and knowledgeable. I couldn’t ask for more in a mortgage broker. He was always willing to help and always available to answer my questions. Would definitely recommend him!

Jay Vyas from Citadel Mortgages provided excellent support throughout the mortgage process, right from application to the approval. Highly recommended!

I can't explain myself right now what I received on my wallet was so great and surprising, an amazing huge amount was sent to me by trading with an expert, You so much deserve an accolades on this Mrs MORRIS BERTHA. Always do your best, what you plant now you harvest later, I made $13,900 with just little amount of $1,000 She did a great job, thanks to Mrs MORRIS BERTHA for making that come t... More

I can't explain myself right now what I received on my wallet was so great and surprising, an amazing huge amount was sent to me by trading with an expert, You so much deserve an accolades on this Mrs MORRIS BERTHA. Always do your best, what you plant now you harvest later, I made $13,900 with just little amount of $1,000 She did a great job, thanks to Mrs MORRIS BERTHA for making that come through. Please all you have to do is to contact her and be a part of this online investment, Her info.... Email::MorrisBertha45@gmail.com Whatsapp:+1 (669) 304-2828 Less

I can invest my last dollar with only one person and that's Mrs Linda james who prove to be the most honest and trustworthy Expert trader. she's the best account manager I have ever known or heard of. She has been helping me. I started with just $900 and now am getting great profits like $6,500 upward. You get to withdraw yourself after 6-7days of trading, no extra commissions. If you are really ... More

I can invest my last dollar with only one person and that's Mrs Linda james who prove to be the most honest and trustworthy Expert trader. she's the best account manager I have ever known or heard of. She has been helping me. I started with just $900 and now am getting great profits like $6,500 upward. You get to withdraw yourself after 6-7days of trading, no extra commissions. If you are really interested, You can contact her via: Email: Lindajames0337@gmail.com WhatsApp +1(804)-723-1820 Less

Refinancing with Joanne Bolger was smooth, professionally done. I'd recommend her services to anyone!

Refinancing with Joanne Bolger was smooth, professionally done. I'd recommend her services to anyone!

Great experience with Rijkaard at Citadel! Excellent service, highly recommend.

I'm Writing this on behalf of my Dad Alan Drumm. He was given Meaghan Oliver Name from my husband. Working with Meaghan with my dad was amazing experience. She worked hard and well with my dad and helps him in any way possible. She explained things to him to understand what's was going on. Her work ethic, her communication and her patience with him help make the transaction easy and simple.We bo... More

I'm Writing this on behalf of my Dad Alan Drumm. He was given Meaghan Oliver Name from my husband. Working with Meaghan with my dad was amazing experience. She worked hard and well with my dad and helps him in any way possible. She explained things to him to understand what's was going on. Her work ethic, her communication and her patience with him help make the transaction easy and simple.We both will be recommending Meaghan and Citadel Mortgage to others that need it. Thank you Meaghan Less

Reilly was very helpful explaining and walking us through the mortgage process. As first time home buyers, we relied heavily on him. He ended up getting us an amazing rate with terms that we were very happy with! He really did go above and beyond. Highly recommended!

I was trying to get a rate quoted for a renewal and these guys are requesting 15 different documents before giving me the rate, including CRA records for 2 yrs, 1 year bank statements, Condo financial statements, void cheques, and many many more. I understand all these are required if I was doing an application. Its just crazy.

Michelle Verdoza from Citadel Mortgages is the most AMAZING mortgage agent to have in your corner! She definitely deserves a medal for her efforts and raise! Michelle went above and beyond to make us feel comfortable as first time home buyers, found answers to all our unique questions and solutions to navigate our tricky situation. Her professionalism and communication was incredible, constantly ... More

Michelle Verdoza from Citadel Mortgages is the most AMAZING mortgage agent to have in your corner! She definitely deserves a medal for her efforts and raise! Michelle went above and beyond to make us feel comfortable as first time home buyers, found answers to all our unique questions and solutions to navigate our tricky situation. Her professionalism and communication was incredible, constantly checking in with us to make sure we had everything we needed to make our decisions and just to feel supported. She would even just message us to wish us a good week ahead! Her kindness and personable demeanor inspired and encouraged us, making us feel like friends as well as clients. Even after our situation didn’t work out she remained in contact which really helped with how we were feeling. She is just such an incredible person, agent and support system why getting a mortgage, you won’t find better!!! Thanks Michelle for everything! - Rhiannon and Andrea Less

Just finished my refi with Citadel. This is my SECOND time working with Aleks and highly recommend speaking with her. Professional, quick, and no beating around the bush. Great service and friendly individual. Would use again!

My mortgage application experience has been very smooth thus far. My Agent, Michelle, has been extremely responsive and helpful throughout the entire process. I highly recommend using Citadel Mortgages!

I had pleasure of getting services of Dipak Patel from Citadel Mortgages, It was smoothest experience we had with Mortgage broker. He was professional, pro-active and cared for getting best rate and best lender from Market. I would go to him for future Mortgage needs any time. Total treat. Thank you for best overall experience.

Recently, my wife and me wanted to purchase the condo of our dreams. We were fortunate that we got in contact with Alexandria Iankoulov from Citadel Mortages who guided us through the whole mortgage process. She explained clearly what we needed to do, what documents we needed to present, and what to expect in any step of our application. We were amazed that she was always there to answer in detai... More

Recently, my wife and me wanted to purchase the condo of our dreams. We were fortunate that we got in contact with Alexandria Iankoulov from Citadel Mortages who guided us through the whole mortgage process. She explained clearly what we needed to do, what documents we needed to present, and what to expect in any step of our application. We were amazed that she was always there to answer in detail the questions we have and to tell us what we should do to be successful in the application. She was at the same time professional, friendly and always willing to help. We thanks, Aleks for all her help. Now, we are living in the place we wanted, and of course, we won’t hesitate to recommend her! Less

They are great very attentive to your needs!

I was very pleased with the help and service I received working with Alex. She went over and above to help navigate the entire process. I asked for a very strict timeline and she came through for us. Alex was very thorough in explaining everything about the process. She was very knowledgeable but also very caring about my personal situation. I would definitely recommend Alex to assist you in obta... More

I was very pleased with the help and service I received working with Alex. She went over and above to help navigate the entire process. I asked for a very strict timeline and she came through for us. Alex was very thorough in explaining everything about the process. She was very knowledgeable but also very caring about my personal situation. I would definitely recommend Alex to assist you in obtaining a mortgage. Less

Aleks is amazing. She guided me through the process and was able to get me what I needed to proceed with investing. Always there with answers to everything. Love working with her and Citadel Mortgages!!

I was contacted by Michelle Verzola from Citadel Mortgages. She was always available when I had a question and answered all my inquiries. Although I wasn’t able to complete my application because it was not the right time for me, I will definitely contact Michelle when I am ready. She is very personable and sweet and always a pleasure to speak to. Thank you Michelle for al your help! You have my... More

I was contacted by Michelle Verzola from Citadel Mortgages. She was always available when I had a question and answered all my inquiries. Although I wasn’t able to complete my application because it was not the right time for me, I will definitely contact Michelle when I am ready. She is very personable and sweet and always a pleasure to speak to. Thank you Michelle for al your help! You have my business in the future! Less

Above and beyond service by Sri Harsha Goli. He is very knowledgeable, professional and answered all my questions. Will work with him and highly recommend him to anyone looking for a mortgage agent!

A lot of red flags here. Were very insistent they needed all the details and documents normally needed to finalize a mortgage in order to merely disclose the rates that are available. I can understand how that might be necessary for some more complicated situations. However for simple rates on uncomplicated mortgages any broker worth their salt will be able to tell you a rate that will roughly ma... More

A lot of red flags here. Were very insistent they needed all the details and documents normally needed to finalize a mortgage in order to merely disclose the rates that are available. I can understand how that might be necessary for some more complicated situations. However for simple rates on uncomplicated mortgages any broker worth their salt will be able to tell you a rate that will roughly match what they are able to provide based on a few general questions (assuming you are not misleading). You don't need people's income and bank statements to do that. I see a rather patronizing response to a previous reviewer who mentioned this issue so apparantly I am not alone in my experience. Less

We worked with Brett Heuscher to purchase a home in another province. There were a few obstacles to overcome and Brett was amazing in helping us to realize our goal. My friends were amazed that I could just send a text and get a reply to my broker pretty much anytime.

Felt high pressure to submit application, an unwillingness to disclose information that other banks readily give. UNLESS I would give and submit my approval to pull credit right then and there. they did answer most questions eventually, at one point I was left without response during live chat for almost 10-15 minutes until I had to ask again. Felt like I wasn't worth there time and like my que... More

Felt high pressure to submit application, an unwillingness to disclose information that other banks readily give. UNLESS I would give and submit my approval to pull credit right then and there. they did answer most questions eventually, at one point I was left without response during live chat for almost 10-15 minutes until I had to ask again. Felt like I wasn't worth there time and like my questions were bothering them. Not providing a lot of confidence that they can handle such a big purchase, disappointed thought I stumbled upon something great. Less

Really don't know how to express my gratitude. I have been seeing this post everywhere and a lot of investor's keep saying ''reach out to him''. I eventually did and it turns out to be legit I followed his instructions and invested and within a week I got back a massive interest. I started seeing good results. Last week l made a successful withdrawal. This get me attracted a lot. Thank you very m... More

Really don't know how to express my gratitude. I have been seeing this post everywhere and a lot of investor's keep saying ''reach out to him''. I eventually did and it turns out to be legit I followed his instructions and invested and within a week I got back a massive interest. I started seeing good results. Last week l made a successful withdrawal. This get me attracted a lot. Thank you very much MR ARNOLD CLARK. You can contact him via WhatsApp and see for your self WhatsApp: +1(910)2274267 email arnoldclark61@gmail.com Less

We are having a great experience getting our mortgage done with Vish Sharma. He is very professional, attentive, trustworthy and knowledgeable. He is always willing to help and always available to answer all questions. He is really patient and explains everything in detail. We couldn’t ask for more in a mortgage broker. Would definitely recommend him!

Great Service and products, will refer my friends and family to them after this seamless first mortgage

Nakita was a pleasure to work with. She helped us get the mortgage we wanted.

I had a great experience working with Louis Amaral. He was professional, attentive and knowledgeable. I couldn’t ask for more in a mortgage broker. He was always willing to help and always available to answer my questions. Would definitely recommend him!

Excellent experience with Kevin Nyamutera of Citadel. Really went the extra mile in delivering a great service.

Robert Ip is the finest example of a professional in this space. He not only helped me navigate all my options but went above and beyond the call of duty outside the scope of his work. He is diligent, trustworthy and will work tirelessly for you. I would definitely recommend him to anyone need mortgage or other financial service. Thank you Robert for everything you’ve done for me.

My boyfriend I use Cidadel Mortages to purchase our home. We had the pleasure to work with broker Louis Amaral. Louis is extremely patient, understanding and very professional. Always willing to answer our questions and help us understand all the information clearly . Highly recommend him, and have.... He goes above and beyond for his clients. We look forward to working with Louis again, in th... More

My boyfriend I use Cidadel Mortages to purchase our home. We had the pleasure to work with broker Louis Amaral. Louis is extremely patient, understanding and very professional. Always willing to answer our questions and help us understand all the information clearly . Highly recommend him, and have.... He goes above and beyond for his clients. We look forward to working with Louis again, in the future. Thank you for all your help and guidance!! Less

As a Real Estate agent, when we partner with a mortgage broker, we expect our clients to be in good hands. I have been referring many clients to Louis Amaral over the last 10 years. He is extremely knowledgeable and consistently following up with my client for each step of the Mortgage process. I would totally recommend his services to anyone in need of a mortgage and I will definitely keep w... More

As a Real Estate agent, when we partner with a mortgage broker, we expect our clients to be in good hands. I have been referring many clients to Louis Amaral over the last 10 years. He is extremely knowledgeable and consistently following up with my client for each step of the Mortgage process. I would totally recommend his services to anyone in need of a mortgage and I will definitely keep working with him in the future. Citadel Mortgages is definitely a leader in this industry. I have been working with many other brokerages and different banks but no other deliver this level of services in the mortgage industry. Less

Very smooth process, applications is easy like an app and got some good tips too. Thanks guys

Louis Amaral is a very knowledgeable individual in what he does. He takes his time to make sure he is giving the best information to ensure success. Thank you so much Louis for always allowing to share your knowledge and wisdom.

I had the pleasure of working with Samantha Teves during my refinancing, and she was nothing short of excellent! She was able to find me the best rate based on what I was looking for within the mortgage, all the while acting in a professional and responsive manner (no matter how often the goals shifted on my end...). I recommend Citadel Mortgages for anyone looking for any mortgage related serv... More

I had the pleasure of working with Samantha Teves during my refinancing, and she was nothing short of excellent! She was able to find me the best rate based on what I was looking for within the mortgage, all the while acting in a professional and responsive manner (no matter how often the goals shifted on my end...). I recommend Citadel Mortgages for anyone looking for any mortgage related services, and look forward to working with them again in the future! Thank you again, Samantha! :) Less

Had an amazing experience with Samantha! She was very knowledgeable and extremely helpful throughout the application process. Would recommend!

Phishing Spam. Stay away from those. Don't give them personal information. They won't give you anything anyway. Misleading fraud.

I had the pleasure of working with Yousif Banyamin on a real estate deal for my clients. He went above and beyond to make the transaction as smooth as possible for all parties. He was very proffesional, and honest in his deals. He does his best to make it happen for his clients. I will definitely be recommending Yousif to my future clients. Citadel Mortgages is very luck to have you my friend.

For anyone looking to get a mortgage on any type of property, I highly suggest you use Yousif Banyamin. He was very helpful and was on top of everything.he made everything easy and got stuff done fast.

Had a great experience working with Luke Bedard. Would highly recommend him and Citadel to anyone looking for a mortgage.

We were referred to Louis Amaral at Citadel Mortgages when looking to refinance our mortgage. Louis took the time out to throughly go thru our goals and needs in order to present the best options available to us. Even though this was a long process, Louis & Citadel worked very hard to get us the best deal. They were attentive, professional and available to answer all of our questions (no matte... More

We were referred to Louis Amaral at Citadel Mortgages when looking to refinance our mortgage. Louis took the time out to throughly go thru our goals and needs in order to present the best options available to us. Even though this was a long process, Louis & Citadel worked very hard to get us the best deal. They were attentive, professional and available to answer all of our questions (no matter how ridiculous they were). I would highly reccommend Citadel Mortgages, and look forward to working with them in the future! Less

Working with Sarah Saprid has been a great experience. Her work flow is very efficient and professional. She handles files in a timely manner and is able to provide great results. I look forward to working with any of the Citadel Mortgages agents on any future files. Great team to work with! Highly recommended!

Robert Ip at Citadel Mortgages made our first home buying experience super easy and comfortable. He explained the process end to end, was always available for our questions and got us an amazing rate! I highly highly recommend him and citadel! Thanks again Robert!!! We are very excited to move into our first home :)

I was referred to Tristan by my real estate agent. My experience working with Tristan was such a pleasure. He really cares about his clients and puts their best interest first, hands down. He takes the time to get to know you and understand what your goals are so he can help steer you in the right direction. I was always under the impression you had to take a mortgage, but Tristan introduced me t... More

I was referred to Tristan by my real estate agent. My experience working with Tristan was such a pleasure. He really cares about his clients and puts their best interest first, hands down. He takes the time to get to know you and understand what your goals are so he can help steer you in the right direction. I was always under the impression you had to take a mortgage, but Tristan introduced me to the HELOC and it was definitely the best option for me. I learned so much from working with Tristan. He was patient and really took the time to explain everything to me. He always made time for me when I had questions or ideas that I wanted to run by him. I will recommend Tristan (and his team) to everyone I know and I will be a life-long client. Less

I have been working with Citadel Mortgages Brokerage for a while and the team is great. Principal Broker Tristan is so professional, patience and always get me the answers I need for the deals that I review. It has been great working with him and the team. A lot of people spoke so highly of you and I can certainly see why. It's been a great pleasure working with you all. I definitely will re... More

I have been working with Citadel Mortgages Brokerage for a while and the team is great. Principal Broker Tristan is so professional, patience and always get me the answers I need for the deals that I review. It has been great working with him and the team. A lot of people spoke so highly of you and I can certainly see why. It's been a great pleasure working with you all. I definitely will recommend Tristan to anyone who needs mortgages. Less

Amazing firm, I genuinely could not be more impressed with their attention to detail, customer focused attitude, ability to effectively collaborate with other companies and second to none industry knowledge. I have worked closely with Amar and Gilda and would wholeheartedly recommend them to anyone who requires such services.

I researched several mortgage companies for weeks and when I decided to call they were the first to answer. Everything was handled efficiently, and we closed on time with the terms agreed. The only complaint was I didn't find them sooner. Thank you again, especially Gilda!

Very clear, timely, and helpful communications. They went out of their way to look out for my needs. My experienced local realtor was also very impressed by them and will be recommending them in the future.

I would highly recommend Citadel Mortgages. I needed assistance from an experienced mortgage broker to purchase a home in the Ottawa area. I was referred to Tristan by a coworker who recently purchased a home. Tristan was knowledgeable and patient with me through the process. He answered all of my questions thoroughly and never rushed me when I was uncertain. He is aggressive and persistent in e... More

I would highly recommend Citadel Mortgages. I needed assistance from an experienced mortgage broker to purchase a home in the Ottawa area. I was referred to Tristan by a coworker who recently purchased a home. Tristan was knowledgeable and patient with me through the process. He answered all of my questions thoroughly and never rushed me when I was uncertain. He is aggressive and persistent in efforts for getting you the best loan. Less

I highly recommend Citadel Mortgages for their expertise and amazing customer service in the mortgage process. We have used Shane and Citadel for three of our home mortgages and will go to him again in the future.

Citadel Mortgages made our 1st home buying experience very easy and memorable. Shane and Amar were very nice and easy to work with. Kept us informed and explained as needed throughout the process.

We had a great experience with Citadel Mortgages. They were extremely quick in processing the application and were always available to answer any questions we had along the way! I highly recommend them to anyone who is not very familiar with the loan process in general

We have used Tristan and Citadel Mortgages for 3 house purchases now and he never disappoints. He takes a process that can be intimidating and makes its clear, simple, and is always looking out for your best. You always feel like you are talking to someone who really knows his business. If you are buying a house go see Tristan, I can assure it doesn't get any better. Thanks Tristan!

Shane is awesome to work with. Answered any questions we had regardless of the time of day. Very knowledgeable, and dedicated. Highly recommend him to any one purchasing a home! Thank you so much Shane!

We worked with Citadel Mortgages to refinance our home and they were fantastic. Their rates are just as good or better than those of the larger lenders and the responsiveness and care they show to clients in unmatched. Amar in particular was highly competent and always willing to talk us through the process. I will recommend them to family and friends.

I've worked with several mortgage brokers before on commercial and investment home purchases and I can honestly say that Tristan beats them all hands down. He is incredibly responsive, knowledgeable, diligent, and easy to work with. I've never had an easier closing process than with Tristan, thank you!

I can't say enough about how good my experience was, Geraldine was very kind and helpful. I highly recommend her services at Citadel Mortgages.

I have worked Personally with Tristan over the years after working with many prior and can honestly say he is the best and what he does! I would highly recommend Tristan and his team!

Cannot say enough good things about my experience with Citadel Mortgages. Easy process, friendly team that works fast and is there every step of the way. Thanks for everything you did for me and my family!

This team is really and great. They found me a loan when no one else could and have helped my family out of a tough situation. Thanks Citadel you have truly made a difference for this family!

Terrena was amazing, helped us out from start to finish and made the whole process go so smooth and easy. Thanks so much for all your help!

I cannot recommend Terrena enough! As a first time home buyer I had a lot of questions and concerns regarding my first mortgage. Terrena walked me through every option and was readily available to thoroughly answer questions at all hours of the day. Her knowledge and passion for the industry shows in her work! Can't wait to work with her again in the future.

Terrena was recommended by a friend and we couldn't have been happier. Through the process Tristan was one call/email away whenever we had questions and made sure everything went smoothly. The whole experience was very quick and smooth. We highly recommend him.

Rocky helped us out with a very simple process and fast approval. The whole experience was great, he offered intelligent advice was there anytime we had questions or needed help. I would highly recommend them to anyone looking for mortgages.

Matthew helped me out with great expertise. I was sure I would not be able to purchase a home, but he had worked with me throughout a long process and now I can call myself a home owner! Thank you Citadel!

Citadel mortgages made getting a mortgage simple and easy for me. The process was very smooth and they made me feel like my needs were always the priority. 2 thumbs up! Highly recommended for all mortgage needs!

Amar Singh went above and beyond for us. We are so thankful for all of his hard work and dedication. Thank you again for everything you have done for us. It is truly appreciated.

Had such a great experience at Citadel Mortgages. Tristan and his team are extremely knowledgeable, friendly, and helpful. They are all personable and you don’t get the feeling of being pressured like I did at my bank. So thankful to have found a brokerage that actually cares about what I need. Oh, and not to mention they have complimentary Nespresso coffee offered while you’re at their office. T... More

Had such a great experience at Citadel Mortgages. Tristan and his team are extremely knowledgeable, friendly, and helpful. They are all personable and you don’t get the feeling of being pressured like I did at my bank. So thankful to have found a brokerage that actually cares about what I need. Oh, and not to mention they have complimentary Nespresso coffee offered while you’re at their office. Thanks so much for all your help, highly recommend to everyone! Less

Citadel Mortgages Thank YOU! My bank wouldn't approve me for a line of credit and I didn't know what to do before I talked with Tristan at Citadel Mortgages. He was the first person to take the time and explain to me everything that was affecting my financing situation and helped me understand why i was not approved by my bank. What I liked about dealing with Tristan, was he knew his stuff and w... More

Citadel Mortgages Thank YOU! My bank wouldn't approve me for a line of credit and I didn't know what to do before I talked with Tristan at Citadel Mortgages. He was the first person to take the time and explain to me everything that was affecting my financing situation and helped me understand why i was not approved by my bank. What I liked about dealing with Tristan, was he knew his stuff and was straight forward with me, he doesn't waste time and will fully explain to you what options you have. I was able to get a line of credit and he had me approved within 24 hours !!! My bank took 5 DAYS to tell me NO. I really wish i met Tristan before my bank, either way i am happy now and would strongly recommend you call Citadel Mortgages as i was really impressed with the process and the honestly i was given. THANK YOU AGAIN ! Less