based on 499 reviews
Fantastic service as usual. The only people I call when plumbing becomes a priority!
Absolutely amazing experience with Rocket Plumbing. Geoffrey and his teammate were incredibly thorough, friendly, informative, and professional. He even noticed I had a gas leak while addressing my hot water issues. So grateful for rocket plumbing and relieved I have my go-to plumbing team for any future issues
Great guy, great plumber, great addition to Rocket Plumbing. Robert was great at explaining everything to me and I learned so much from him. Rocket is the only plumbing company we use and trust. They have been our ‘go to’ plumber for the last decade.
Called Rocket plumbing to take a look at our water heater. Nick was the tech and Steven, who was new, showed up on time and were very nice and considerate. They explained what the situation was and we ended up opting for a new water heater which they had completely installed and the old one hauled away in less than 2 hours! We will use them again.
Put these guys on your speed dial! So professional and confidence inspiring. Mike (and other Mike who was on the job) did a great job of explaining everything and solving situation. I hope I never have another plumbing problem again (haha) but it’s great to have a go to that I can trust when and if it does come up in the future.
We had a great experience with Rocket Plumbing. They were able to send a plumber out the same day to fix our clogged kitchen sink. The plumber, Michael McSweeney, was able to diagnose and fix the problem quickly and spotted what might soon become a bigger problem and gave us some suggestions for how to avoid it. Highly recommend.
Michael McSweeny was fast and professional. Thank you for your work in scoping the lines for our building. Would definitely use Rocket Plumbing again.
Rocket Plumbing was very responsive and professional. Luis did a great job addressing my problem and providing insights into some other needs in my home. Will definitely use again and was grateful for their help and expertise.
Very professional and got the job done quick iam very happy with the service
Rocket Plumbing delivers again! Louis showed up early and last minute even though every plumber in the city must be slammed today. They did a fantastic job and answered all of my potentially annoying, inquisitive home owner questions thoroughly and with patience. We’ve had nothing but great experiences with Rocket and can’t recommend them highly enough.
$289 to unclog toilet. The pro who came was quick and efficient, at my residence for less than 30 minutes, took him maybe 5 minutes to actually fix the problem. So speed of service is appreciated, they were also able to schedule visit within a few days of my call. I'll probably shop around some more if there's a next time
Thank you so much for the great and prompt service. David did an excellent job explaining everything to me in a way I could understand it. I am a very satisfied customer!
We were extremely happy with the work Luis S. and Rocket Plumbing. They were prompt, explained the nature of our problems and solutions. They cleaned up after the projectl
I had a very good experience, and would use them again. Only 4 stars because I don't know what the going rate for rotting out a main drain is.
Luis was great! He is friendly, knowledgeable, kind and efficient. I was especially pleased that he included the option of rodding, which it turned out was needed. I will definitely call Rocket again, and refer friends who ask for a good plumber!
Geoff was great! He was efficient, knowledgeable, and fixed the issue with ease.
Eric was awesome. Really appreciated how quickly he responded to our emergency. He answered all my questions and fixed the issue.
Geoffrey Ramos did a fantastic job! Friendly, punctual and did a great job of explaining!! Love Rocket Plumbing!
I have used Rocket Plumbing several times now…each time I have had a good experience. Today I had work done by Robert. He was prompt, polite and helpful. I wouldn’t hesitate to recommend them.
Robert from Rocket Plumbing is wonderful. On time, wonderfully professional, and knowledgeable. I really want to hire Rocket Plumbing, due to his quote. I am discussing with my wife. We decided to move forward with Rocket Plumbing. I look forward to working with Robert!
Had an emergency they were there within 2 hours and fixed the problem. Geoffrey was very helpful and knowledgeable. Very nice and very polite. Will call back in the future
Robert our plumber was great he was able to troubleshoot our plumbing issue and was able to fix the problem the same day I called i would definitely recommend rocket plumbing.
Friendly, fast and knowledgeable. Thanks Geoffrey!
They rodded out the sewer line but a few months later the problems started again because they did not rod out all the lines for the house and said they did. Would not recommend. Have to call another plumber and it will cost much much more.
Nick was helpful by explaining the maintenance needs of my tankless water heater and the benefits of an additional filter water to prevent corrosion of my drain system caused by the condensation water
Nicholas was great, he was on time and gave suggestions.He fixed what needed to be fixed. Thank you
Eric did a nice job on our repair. He did the work efficiently and took care of our issue.
Nic was amazing!!!! Figured out the issues quickly and solved it all. Highly, highly recommend.
Nick and Antonio were awesome and could not have been better about diagnosing the problem, but also, making sure they left me understanding what caused the issue and how to prevent it in the future. They were on time and easy to work with. Most importantly, they didn’t look to charge me for unnecessary work. They will definitely be my go-to plumbing solution in the future.
Fast emergency service and honest, competitive pricing! Thank you Nick!
They did a great job. Quickly diagnosed the issue and fixed it.
Eric is so professional and fixed our problem quickly. Best plumbers I’ve had for overall quality and ease of communication.
They were great on time and honest
Luis and his partner were extremely professional. They worked fast and clean. They explained everything and answered all our questions. Will always use Rocket and Luis from now on.
Eric was great. He arrived right on time. His work was excellent, and he cleaned the area before he left. Thank-you very much.
Have used Rocket Plumbing on a number of occasions, and have always come away happy with the experience. Friendly customer service from the office folks, the plumbers have been professional, friendly and super competent, and their responsiveness is great.
Quick, efficient, friendly, professional. Thanks Luis!
Great service.
Rocket plumbing is the gold standard for plumbing services. They are on time, professional and communicate well. I highly recommend using Rocket.
Mike was great - professional, knowledgeable, and was great at communicating through the process!
Geoff was able to contact the right people to detect root causes for aggravating sound issue from our new booster pump…will use Rocket for any future plumbing needs.
Great guys, Great job.
My gas meter was locked shut off due to gas leak . Called several plumbers to detect and repair leak , non were successful and did satisfactory job, Nick on the other hand gave very reasonable quotes and options to save.. They came to rescue and solve the problem. Professional, honest reliable they go above and beyond. Happy with their service i would call them again for any plumbing iss... More
My gas meter was locked shut off due to gas leak . Called several plumbers to detect and repair leak , non were successful and did satisfactory job, Nick on the other hand gave very reasonable quotes and options to save.. They came to rescue and solve the problem. Professional, honest reliable they go above and beyond. Happy with their service i would call them again for any plumbing issue.. Less
Luis was our plumber and he was phenomenal! On time, super professional and gave us advice on future work. We now can say Luis will be the only plumber we use. Thank you!!
great plumber
Rocket Plumbing was able to send someone out the same day, on a Friday afternoon! Luis did a great job and got the sewer line flowing again!
Fast efficient and reasonably priced.
James was excellent. I've had 4 different plumbers out in the past 5 yrs for clearing the roots out of the main line and they all had to access it by removing the toilet downstairs. Which is a big mess and a bigger more costly job. James was the only one to discover where the outside access to the main line was. It had sunken into the ground a good foot and was covered by grass and why no one... More
James was excellent. I've had 4 different plumbers out in the past 5 yrs for clearing the roots out of the main line and they all had to access it by removing the toilet downstairs. Which is a big mess and a bigger more costly job. James was the only one to discover where the outside access to the main line was. It had sunken into the ground a good foot and was covered by grass and why no one could find it. James did. Less
Rocket Plumbing associate was thoughtful in designing our rig. Fast and professional! 10 out of 10 service and pricing was great, too!
Very disorganized company. Avoid them if you need to get some work done in a timely manner. After calling and calling for a quote 2 weeks ago. Went someone else and job got done without them. Don't waste your time with ROCKET!
Appreciate the good follow up from Rocket. Completed Job was super professional. Communication and customer service top end!
The team at Rocket has once again come through for us during a plumbing emergency. Quick, same day response and arrived with all of the new equipment we needed.
Awesome! 5 stars!! Jeff took care of my broken shower head in my boys’ bathroom and even picked up a new shower head for my shower and installed it for no charge. He was in and out in an hour and texted me his timeline for arrival! Great service! Will call Rocket for sure for all my plumbing needs!!!
Solved the problem right away; provided clear explanation of services performed. Technician was friendly and efficient.
Geoff was very helpful in identifying the problem and resolving. Reasonable pricing
The plumber showed up on time, didn't make a mess (even wore booties), and, when I mentioned I thought a problem in a bathroom was connected to the one in the kitchen being repaired, the plumber took a look and found it to be something else. He repaired both of my problems saving me $ on scheduling another call out.
Great service, best in Chicago.
James was excellent. I would highly recommend him and Rocket Plumbing in the future. Same day service.
Very prompt and friendly.
We had a leak spring in our shower in the morning, called Rocket Plumbing and they had someone here in under an hour. Eric quickly provided a quote range (as the problem was not detectable without taking the fixtures off the wall) and after I accepted the service, he diagnosed the problem, went and got the necessary parts and was back / done with the fix very fast. All-in was just a few hour proc... More
We had a leak spring in our shower in the morning, called Rocket Plumbing and they had someone here in under an hour. Eric quickly provided a quote range (as the problem was not detectable without taking the fixtures off the wall) and after I accepted the service, he diagnosed the problem, went and got the necessary parts and was back / done with the fix very fast. All-in was just a few hour process and everything is working as it should. He also took the time to explain other plumbing questions I had which was much appreciated. Will use Rocket Plumbing for future jobs without question. Less
Did a great job!! Cleaned everything up great!! Will call again if needed!!
Rocket Plumbing was able to come out within a few hours of me requesting a quote on my kitchen sink leaking. They did a great (and speedy) job replacing some pipes and everything looks great!
We came back from a two week vacation to find the carpet in our basement sopping wet - a washing machine line had leaked. Of course we turned the water main off, but that meant no water for the weekend as we discovered the issue Friday morning. I’ve used Rocket many times in the past and they always deliver. When I called and explained the situation they sent Jimmy right over. He quickly d... More
We came back from a two week vacation to find the carpet in our basement sopping wet - a washing machine line had leaked. Of course we turned the water main off, but that meant no water for the weekend as we discovered the issue Friday morning. I’ve used Rocket many times in the past and they always deliver. When I called and explained the situation they sent Jimmy right over. He quickly diagnosed the issue, secured the part, and fixed the problem. A huge thanks to Rocket Plumbing! Less
James W. was great! Very professional and great at communicating about his work
They were great! Fixed my shower drain super quick! Highly recommend
We had Rocket out for some small jobs at our condo, so when we bought an old two-flat that needed work, we called them again. Jimmy & team were very communicative, thoughtful, and good at explaining what needed to be done to fix a leaking sewage pipe in the basement. He answered all my questions, and tried to keep the work within the quoted cost range. He also provided insights into other related... More
We had Rocket out for some small jobs at our condo, so when we bought an old two-flat that needed work, we called them again. Jimmy & team were very communicative, thoughtful, and good at explaining what needed to be done to fix a leaking sewage pipe in the basement. He answered all my questions, and tried to keep the work within the quoted cost range. He also provided insights into other related parts of the plumbing and how it works together. Will definitely be calling Rocket back for future work. Less
Luis and Antonio - Very good, thorough work
Nick did a great job. Took time to explain everything and provide accurate quotes. He also explained how to care for the system and how it worked. Excellent and seamless experience. He also went above and beyond and responded to a phone call after hours. Very impressed!
We’ve had an excellent with Luis from Rocket Plumbing with both of our water fixing needs! He’s prompt, knowledgeable, and takes the time to ensure he explains what he is going to do before he does it. Highly recommend!
Used Rocket many times and always a good job done.
Great experience with Nick Boduch and Stephan. They were kind, fast and very effective!
Eric did a great job installing our new garbage disposal and replacing an old, leaking P Trap. The only issue I had was with the price-it was more expensive than I thought it would be.
Very professional and communicative throughout the whole process.
Professional and honest. Luis was great.
All went well. Nick and Stefan were efficient and courteous and did just what we wanted with our project. Thanks for a job well done!
Nick and Stephan were on time and completed 4 projects in less than 2 hours. Really pleased and would def use again
Jeff and Antonio did great work at my condo replacing water heater and two toilets. They have been professional and answered all my questions and walked me through the process every step of the way. I definitely recommend Rocket plumbing.
Luis and Joel were incredibly communicative and walked us through our options. It is always stressful to have a plumber but they did great work and I was in great hands.
Luis was great looking at a leak in my place!
Jeff at rocket plumbing is one of the best. Very fast very efficient and really helps you understand the issue and all possible fixes
Michael was awesome. He went the extra mile to explain his equipment and helped explain the reasons behind my exterior drains clogging up. The issues were fixed and I have no more concerns. Awesome company and Michael was great!
They did a fine job adding an extra shut off valve in our kitchen sink, but was embarrassed later after I learned that we paid way too much for a simple service. I told a couple of friends and they were stunned. I strongly recommend shopping around to make sure you get a good deal. I casually mentioned how much and thought nothing of it and they were surprised we were okay with it.
Mike cleared out tree roots in the sewer line with hydrojet. More efficient and quieter then traditional rodding. He answered all my questions. Thanks Mike.
I had to get a water shut off valve replaced before I could have a new appliance installed. I was able to get an appointment very quickly and James was on-time. The valve replacement was a quick fix and now I have no fears of leaking and water damage from that valve. During the repair, he noticed some other issues that should be addressed later and told me what would need to be done (and is putti... More
I had to get a water shut off valve replaced before I could have a new appliance installed. I was able to get an appointment very quickly and James was on-time. The valve replacement was a quick fix and now I have no fears of leaking and water damage from that valve. During the repair, he noticed some other issues that should be addressed later and told me what would need to be done (and is putting together a quote). Very helpful and very professional! Less
Rocket plumbing is always reliable and the plumbers are great. Five stars!
Rocket Plumbing has serviced our condo building in the city for more than a decade, and has always been prompt, polite and open with any issues that they find. I would recommend them to anyone!
Great service and above my expectations. Lead plumber was Luis Silva. Communication and timing was on point. I will definitely use their services again.
Excellent service! And Geoffrey was great! So helpful and informative
Jeff from Rocket was great! Knowledgeable and speedy with service and installation.
Excellent work!! Luis and Joel did a wonderful job. They repaired our problem quickly and were super professional. Highly recommended.
Quick to come out for a quote, very responsive for any questions, and thorough during installation. Competitively priced.
Luis did a good job walking me through the options for repairing our dripping shower. Shower was repaired quickly.
Luis was fast, on time, professional.
Geoffrey and Antonio just put in a marathon 12 hour day sorting out a laundry list of minor plumbing issues, replacing my water heater, and of course fixing the bathroom faucet that sprung a leak and prodded me to actually do something. Despite working a long day they kept up the pace to the end and powered through what probably should have been a two day job, and their work looks nice too. Hat... More
Geoffrey and Antonio just put in a marathon 12 hour day sorting out a laundry list of minor plumbing issues, replacing my water heater, and of course fixing the bathroom faucet that sprung a leak and prodded me to actually do something. Despite working a long day they kept up the pace to the end and powered through what probably should have been a two day job, and their work looks nice too. Hats off to these guys for working hard and getting the job done. Less
Had a new toilet put in. Service was super efficient and price was reasonable! Would highly recommend!
Eric did a great job, was super courteous, and informative.
Rocket, and especially my specific professional (Luis Silva), went above and beyond to help me! They made time after hours, worked hard, fast, and had such tremendous kindness and willingness to get me the help I needed in making sure my plumbing was made safe after a contractor left it unfinished! A+ for work quality, customer service, and a wonderful experience as a whole!
I have had nothing but good experiences with this company. Jimmy and Danny are honest, knowledgeable, and easy to work with. We’ve used them for several projects in our century home. Highly recommend these guys!
Great company to deal with and Geoffrey was super nice and knowledgable.
Great experience! Came same day and finished very quickly. Very professional!
Jeff came to look at our ceiling within a couple hours. Was on the ball, gave us and our upstairs neighbors good advice, and got us a reference out to a specialist for our problems. Would definitely recommend
Geoff was early and super professional. Got our kitchen pipes working like new.
We had a great experience with Geoffrey today! He took the time to talk us through and teach us about what he was doing, and was quick, thorough and efficient with multiple repairs. Thank you!
Tech came out on a Sunday. Was super nice and kind. Unfortunately had to have the same thing done they just replaced 2 years ago, but absolutely love this company!
Jeff was great. Timely, very helpful and said he would do just what he said he would do. Very professional. Great experience.
Super helpful and honest, gave us a quick fix rather than the more expensive option we thought we needed. Highly recommend!
Nick was great to work with, he was very responsive, knowledgeable, and flexible accommodating our timeline!
Excellent service. Prompt, reliable, high quality plumbing provider.
Very happy with the service we received today. On time, professional and knowledgeable. Would recommend for sure
Very clean, professional, and on time. Would use again for annual water heater cleaning.
Very prompt, clean, and kind! Could not recommend them more!
Rocket to the rescue! My water heater went out and ran into no availability or sky high quotes. Rocket sent someone out at 9 am the next morning with no obligation. Luis called me on the way to confirm. He was very professional, very polite, gave me a fair quote, and replaced it that morning, removed the old one, and cleaned everything up. I was overall very impressed with Luis and Roc... More
Rocket to the rescue! My water heater went out and ran into no availability or sky high quotes. Rocket sent someone out at 9 am the next morning with no obligation. Luis called me on the way to confirm. He was very professional, very polite, gave me a fair quote, and replaced it that morning, removed the old one, and cleaned everything up. I was overall very impressed with Luis and Rocket's overall response and would definitely recommend them. Less
Geoff was able to address our plumbing emergency immediately and explained everything clearly so we could understand. I’d recommend their services to anyone!
They were absolutely amazing! Eric came in and was very through and professional, gave us a very fair estimate right off the bat and different options as well. 10/10 recommend!
Jimmy was so helpful! He was able to come out on such short notice and I’m very grateful. Service was fast, friendly, and informed.
Outstanding service to repair problematic toilets. Couldn’t be nicer and patient to explain root cause and remediation.
Mike is extremely professional, talented, and responsive. I have worked with many Plumbers over the years and by far he is the best. The skill and quality of the Mike's work is exceptional and his piping can be considered a work of art. In additional, Mike is a very kind, honest, and empathetic soul. Exceptional qualify at a great value. I will be using Rocket Plumbing again.
Third time for Rocket Plumbing, all great experiences. This time technician was so nice, knowledge and really helpful. Thank you!
Rocket Plumbing did a great job replacing my kitchen faucet. Eric called ahead of time to provide an ETA, showed up on time, and completed the job quickly and cleanly. Would use them again in the future.
A friend recommended Rocket Plumbing to me after hearing about a bad experience I had with a different company, and I'm so glad that he did! Rocket Plumbing was very responsive, and when Eric showed up, he knew the issue that I had described. He was patient and answered any questions that I had. While we weren't able to resolve the issue on hand, I better understand the issue and will highly cons... More
A friend recommended Rocket Plumbing to me after hearing about a bad experience I had with a different company, and I'm so glad that he did! Rocket Plumbing was very responsive, and when Eric showed up, he knew the issue that I had described. He was patient and answered any questions that I had. While we weren't able to resolve the issue on hand, I better understand the issue and will highly consider his suggested/recommended repairs! Less
Great company to do business with. Professional and willing to go the extra mile. I wouldn't hesitate to use them again and neither should you.
Jim is great to work with. Very knowledgeable and professional.
Louis did a terrific job! He called when he was on his way. He explained the problem clearly, and performed the work efficiently. His diagnosis was right the first time. He chose not to rod sewer pipe due to possibly damaging them and chose to use a high-powered air gun to remove debris that was causing a bath tub back up. Rocket Plumbing did a great job from beginning to end, from scheduling to... More
Louis did a terrific job! He called when he was on his way. He explained the problem clearly, and performed the work efficiently. His diagnosis was right the first time. He chose not to rod sewer pipe due to possibly damaging them and chose to use a high-powered air gun to remove debris that was causing a bath tub back up. Rocket Plumbing did a great job from beginning to end, from scheduling to work completion. I would definitely use them again. Less
Rocket Plumbing is extremely responsive and professional. We had a large water heater begin leaking and they responded (after hours) and installed a new large water heater in less than 24 hours after our first interaction. This is our second engagement with them and they were flawless on both. Definitely recommend!
After some recent flooding in our basement I wanted to learn about options for flood control. I called Rocket and they sent Nick out a few days later. He discussed everything from overhead sewers to check valves to standpipes. Though I don't think I'm in a position to go with one of the high end systems at this point, I am much more informed now and understand my options. I also appreciated the l... More
After some recent flooding in our basement I wanted to learn about options for flood control. I called Rocket and they sent Nick out a few days later. He discussed everything from overhead sewers to check valves to standpipes. Though I don't think I'm in a position to go with one of the high end systems at this point, I am much more informed now and understand my options. I also appreciated the low pressure approach. When we do decide do some plumbing work I will go with Rocket. Less
Mike and Mike cleared a run of pipe that was about 50 feet long and fully clogged in a few hours. No ripping holes into our ceilings like other plumbers quoted. Cleaned up afterwards. Provided video of clear pipes and will probably save our entire building a great deal of cash in the coming years. Would hire them again in an instant
Rocket plumbing was great. They were the first to respond and quick with all my repairs. Another company quoted me 2x as much and we’re going to do more than was necessary. Nick was respectful and checked everything to make sure things were done right!
Micheal did a great job Drain is cleared
Geoff was very helpful in finding a good solution for our issue and wish to get the job done. I would definitely recommend working with them.
We always use Rocket 🚀 Plumbing because they always do a fantastic job. Today they did a fantastic job on bathroom plumbing AND helped with basement. Highly recommend this company and their plumbers.
Very happy. They managed to get me in quickly due to a cancellation, and got my water heater back up in no time.
Jeff came out to service our basement sump pump and ejector pump and saved us from our basement flooding again! Highly recommend!!
Mike and Mike are the best.Will never use another company again
Nick showed up on a Sunday afternoon when rain was excessive and was very professional in demeanor and helped get the water to eject out again instead of continuing to back up and spilling into various rooms.
We had our basement flood due to a sewer backup on a Saturday night of a holiday weekend. James came to the rescue at 8 pm and fixed the issue well enough for us to sleep for the night. Then he came back first thing the next day and helped find the root of problem so we could get it resolved once and for all. He was soaking wet from the rain, working on a holiday, and dealing with sewage and he d... More
We had our basement flood due to a sewer backup on a Saturday night of a holiday weekend. James came to the rescue at 8 pm and fixed the issue well enough for us to sleep for the night. Then he came back first thing the next day and helped find the root of problem so we could get it resolved once and for all. He was soaking wet from the rain, working on a holiday, and dealing with sewage and he did it all with a smile on his face and a happy attitude. Less
Excellent service and very quick response time. High quality, durable products. Definitely our go-to for plumbing needs, sump pumps, hot water, etc.
Highly recommended! Very prompt and honest, professional service with very very fair rates.
Quick response time and professional service. Excellent work.
Friendly plumber willing to explain and give estimates. Admittedly though not a very challenging plumbing task but was completed successfully.
I’m very pleased with the service I received from Rocket Plumbing. They responded very quickly to my service request and had a crew out the very next morning. The crew itself, both named Mike, was great and was able to clear a sewage line drain that turned out was potentially days away from turning into an emergency situation. They very clearly explained the nature of the problem and advised on p... More
I’m very pleased with the service I received from Rocket Plumbing. They responded very quickly to my service request and had a crew out the very next morning. The crew itself, both named Mike, was great and was able to clear a sewage line drain that turned out was potentially days away from turning into an emergency situation. They very clearly explained the nature of the problem and advised on potential future work should the issue reoccur. I’m thrilled Rocket was able to come out so quickly and solve the problem. Less
Geoff was very responsive and timely. You could tell he was very knowledgeable about his profession, and really wanted to do everything he could to avoid any future issues that may come up. I will recommend both Rocket Plumbing and Geoff to anyone looking for basic plumbing needs!
We’ve used Rocket Plumbing twice in the last two months, once to rod both bathrooms and once for a pipe repair. I scheduled both appointments online and everyone I spoke with along the way were responsive and prompt. I got either same day or next day appointments, and each visit the respective plumbers were fast, skillful, and explained everything that needed to be done and provided tips for down... More
We’ve used Rocket Plumbing twice in the last two months, once to rod both bathrooms and once for a pipe repair. I scheduled both appointments online and everyone I spoke with along the way were responsive and prompt. I got either same day or next day appointments, and each visit the respective plumbers were fast, skillful, and explained everything that needed to be done and provided tips for down the line. This company has become my go to for all my plumbing predicaments! Less
Geoff and the team from rocket plumbing did an amazing job clearing out our clogged sewer pipe. We highly recommend them.
Nicholas fixed the problem on my Navien tankless water heater. Very happy with the service, timeliness, and end result. much Appreciated, J Davids
Jimmy was great! Fixed my sink really quick, and wonderful service.
Luis and Joe did a great job on water heater replacement. Quick response time and professional service.
I called this morning because my exterior faucet seemed to be leaking into my finished basement. Eric carefully tried a few things to figure out the location of the leak and explained things carefully to me along the way. He was able to install a shut off valve so we could prevent the problem in the future as well!
Geoffrey was able to identify the source of a leak in our home and make several repairs the same day. He was very professional and took the time to explain what was happening and what our options and prices would be. I appreciate that whenever I call Rocket, they’re able to send someone over quickly and resolve the issues. Thank you!
We had a toilet leaking and they were very quick to get out and got it fixed same day. We have used them a few times and always had great results.
Needed emergency weekend service and Luis arrived within 30 mins of calling. He was able to diagnose the problem and fix the leak immediately. Great attitude and knowledgeable. Rocket is now my new go to plumbing service. Highly recommend.
Louis was very knowledgeable and professional. Would absolutely recommend him. Also Rocket was able to get me an appointment same day.
I had a basement drain back up. I emailed at night, and they responded right away the next morning. Within a day someone was scheduled and here. James was very courteous, was on time, and was very clear about what he was going to do and what it would cost. He then looked at a separate issue I was having, and got me connected to someone else at Rocket Plumbing to take a look, who showed up the sam... More
I had a basement drain back up. I emailed at night, and they responded right away the next morning. Within a day someone was scheduled and here. James was very courteous, was on time, and was very clear about what he was going to do and what it would cost. He then looked at a separate issue I was having, and got me connected to someone else at Rocket Plumbing to take a look, who showed up the same day! I was really appreciative that he acknowledged there was someone else who might be better suited to take a look at the other issue rather than just do it himself since he was there. Overall, great experience with this company, and I have used a LOT of local companies! Less
Rocket Plumbing was great - efficient and super helpful. Highly recommend them!
Luis from Rocket Plumbing was great and got my drain opened up in record time! Rocket plumbing saved the day again and I recommend them whenever anyone asks “do you have a good plumber”!
Luis was awesome! Quick and easy frozen pipe and toilet repair. Highly recommend!
They were able to evaluate my issue and provide an acceptable solution. On site work and communications were excellent. Shout out to Geoffrey for the outstanding execution of the work.
I’ve used rocket plumbing numerous time and recommend others do too. They do quality work, and go the extra mile. Highly recommend.
After I submitted an inquiry on the website, I received a phone call from Geoff within 15 minutes. Geoff was knowledgeable, timely and answered all of my questions thoroughly. Overall, great experience and service! Would definitely recommend.
Geoffrey Ramos from Rocket Plumbing was great to work with. The company scheduled him immediately for a plumbing emergency, and he got to the unit immediately, diagnosed the problems right away, and was able to fix everything and explain it to me clearly.
Wonderful experience with Luis. On time. Explained everything to us and the problem we were having. Stayed and made sure the issue was fixed and even room the time to reattach my washer and re hook up lines. Cleaned up as well. Will definitely use again in the future if we have any problems.
We unexpectedly had a huge project and wow did they work work work until it was done.
Mike was terrific - very courteous and patient. He explained the process and took care to make sure the prep area was in order and protected. Using the tools for the sewer drain cleaning, he showed me where the blockages were before and after... and after quite a few months of issues, it'll be nice to not have to worry about that problem anymore. Highly recommend Mike @ Rocket Plumbing.
Geoff was professional, ontime, provided good communication about the timeline of the job and explanation of his work. Geoff is very knowledgeable especially with working on older plumbing systems. I would highly recommend Geoff for your plumbing needs and plan to reachout to Geoff for future projects.
Great experience with Jimmy, they were on time, super friendly, and pretty affordable. Whole job took less than an hour to get sorted and completed!
Jimmy and Rocket Plumbing are great! I’ve dealt with a lot of guys in the neighborhood who will take your money and show up with out of date tech but Rocket is the real deal.
I would highly recommend Rocket Plumbing. Eric was polite, patient, and did a great job replacing a burst pipe and fixing a leak in my kitchen sink.
Jimmy & team were super thoughtful and worked through a comprehensive solution to solve our sewer problem. Best plumbers I’ve worked with in the city.
Jeff did a great job and was very professional. He knew the issue immediately and was able to fix it in no time.
Luis and Joel showed up on time, were professional, friendly and very informative. New sink, disposal and faucet install went great and looks beautiful.
Rocket Plumbing responded quickly to our leaking hot water tank , and Geoff was very knowledgeable and personable. He did a great job, we always call Rocket Plumbing for any plumbing issues.
Communication was seamless and thorough from booking appointment, to arrival of technician, to explaining the issue and offering repair options. Technician was professional and friendly (and quick!).
Luis was excellent & professional. Will definitely use again in the future.
Jimmy did a great job identifying what the issue was and recommending a course of action to resolution
Garbage disposal unjammed. Louis is professional, friendly, takes the time to explain everything!!! And then he checks and double checks!!!
Great help! Fast, honest and effective work with great customer service.
Simply the best service for the job! Jimmy is highly attentive and meticulous every visit. Unfortunately, we have an issue with a y pipe that needs to be replaced. We found out about it after purchasing the home. Thankfully, we have Rocket Plumbing! We will be hiring Rocket Plumbing again once we’re ready to for the bigger job which involves tearing up the concrete to access the pipe. Jimmy info... More
Simply the best service for the job! Jimmy is highly attentive and meticulous every visit. Unfortunately, we have an issue with a y pipe that needs to be replaced. We found out about it after purchasing the home. Thankfully, we have Rocket Plumbing! We will be hiring Rocket Plumbing again once we’re ready to for the bigger job which involves tearing up the concrete to access the pipe. Jimmy informed me that they offer financing so it makes it so much easier and feasible for us to get the job done. Thank you, Rocket Plumbing and a special thank you to Jimmy for the swift and efficient repair as well as all of the info and options. Less
Fantastic service, Jimmy was incredibly helpful and accommodating in working through a clogged pipe issue. Couldn't be happier with the service and getting everything remediated expeditiously!!
Jinny was punctual, knowledgeable and efficient. I’m very happy with the service I received and my newly functional toilet.
Jimmy was amazing! Quickly diagnosed the problem, grabbed the supplies and made the fix!
Geoff was incredibly professional, identified the problem quickly, and shared more about how to maintain our drain system. Excellent!
Water leak fixed in no time would definitely recommend this business!
Jimmy at Rocket was great to work with. Professional, knowledgeable, and friendly. They did a scope and replaced a toilet for us. Communication was prompt and they worked around our schedule. I would definitely work with them again!
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Great service from Jeff! All completed efficiently and quickly!
Luis was very professional and helpful-appreciated the service!
Jeff did a fantastic job. He provided us with several options to fix our outdoor fireplace gas line. He was straight forward, professional, and did great quality work. I would absolutely recommend.
I was very satisfied with the service from rocket plumbing. I hired them to clean out my sewer line. Jimmy arrived on time and was very honest about what we needed to get done. I would definitely use them again and recommend Rocket Plumbing to all my friends.
Professional and did a great job.
Super efficient and helpful! Luis was a pro and detected the issue right away. Will definitely recommend and use them again!
Jimmy was great. Professional, efficient and left our home spotless. Would highly recommend. We had an emergency sump pump issue and they were here in less than an hour.
We highly recommend Rocket Plumbing and Jimmy. Jimmy did such an amazing job fixing our leak issue. Jimmy was kind, professional and very knowledgeable.
Quick to come out. Very fast service and friendly.
They did a great job. Came asap and were professional and reasonably priced.
Jeff and Joel were great! They explained everything in a very professional manner and very friendly. The removal and installation finished within 45 minutes.
Mike and the gang from Rocket Plumbing are the best in the business. I've had them here at my Jefferson Park home for three repairs, including a check valve installation, and, most recently, a sewer line repair. Each time they've done excellent work at a fair price, have been communicative and informative, and have never tried to upsell unnecessary services. As a licensed home inspector here in C... More
Mike and the gang from Rocket Plumbing are the best in the business. I've had them here at my Jefferson Park home for three repairs, including a check valve installation, and, most recently, a sewer line repair. Each time they've done excellent work at a fair price, have been communicative and informative, and have never tried to upsell unnecessary services. As a licensed home inspector here in Chicago, I have high standards for the contractors I work with, and these guys definitely deliver, time and time again. Whenever my home inspection clients ask for a plumbing recommendation, I always tell them to call Rocket. Less
Jimmy was quick and informative! Great experience!!
Great service. So friendly, helpful understanding. We are repeat customers. 5 Stars!
These guys are great - honest, quick, and thorough! We have been using them for a few years now. Rocket is our go-to plumber.
Luis was amazing. Great service, provided a fair quote and scheduled the job quickly. He also helped troubleshoot and solve the inevitable issues that occur working on plumbing with old homes, making sure that I understood what the issues were and the potential options to fix. 5/5, definitely recommend.
Geoffrey did an awesome job- found the problem right away and got it fixed within an hour. Very professional and friendly. I will use them again for sure.
Great work, fair pricing, all around would highly recommend them!
Louis is great. He did an initial large repair on our sewer stack when we first moved in and his skill saved us a LOT of money. He came recently and replaced our old outdoor spigots and installed shut off valves and installed a new toilet. He’s prompt, professional and knowledgeable.
Luis was great and professional. Showed up on time, explained my options, and got the fix done in a timely manner.
Very happy with our water heater replacement. Louis was very knowledgeable, polite, and finished the job quickly. Would definitely recommend
Jimmy helped clear a garbage disposal backup and clog. he also showed us other potential issues across the building's plumbing and gave great advice on further maintenance to avoid issues in the future. responsive to texts and calls and on-time for service. got a service date within two days of calling.
Amazing, Luis is always on time and professional - have used rocket for over 15 years
Fantastic experience! Super quick to come out on service appointment after initial call, technician was excellent and was able to solve my problem quickly. Very reasonably priced as well. Highly recommend!
They installed a check valve to prevent storm sewer backflow from flooding my basement. The entire process was professional and pain-free. I'm very happy with the completed work!
Luis was amazing. Everything was fixed promptly and all questions were answered. Would not hesitate to use them again for any future problems.
Luis is awesome! Fixed the disposal super fast
Luis was on time. Diagnosed the problem. Fixed the problem. He is highly professional and respectful. I would hire Rocket again!
Friendly, knowledgeable, responsive, and got the job done, as always!
My husband used this company for his restaurant. The gentlemen who he spoke to said he would show camera footage through the all the piping and water jet. Upon arrival the gentlemen brought out a descaler only and said this will take care of the job. After descaling one drain in less than 30 minutes, he said we are done and my husband told him you said you would water jet and show me the footage ... More
My husband used this company for his restaurant. The gentlemen who he spoke to said he would show camera footage through the all the piping and water jet. Upon arrival the gentlemen brought out a descaler only and said this will take care of the job. After descaling one drain in less than 30 minutes, he said we are done and my husband told him you said you would water jet and show me the footage everywhere. He water jetted for a few minutes and then showed footage from one spot. Then my husband wrote a check and he left. Prior to him leaving my husband told him there’s a putrid smell coming from the pipe you descaled. He said pour some bleach/degreaser and it’ll be gone soon. It has been a significant amount of time, I can’t recall how long exactly, I would say a year and the smell has never EVER left especially if the dish washer sink is used which is often. Customers continue to remind my husband about a smell once they enter from time to time. My husband was very thankful for the initial problem being solved. The initial problem was the drain kept backing up whenever the dish washer sink was used. This drain is located near the customers register towards the entrance where they first walk in AND order from. I would give this business a 10 star review if I could for the initial problem being solved but the aftermath is something I still deal with whenever I visit the business and am consistently reminded of it Less
Luis was very responsive and knowledgeable and very respectful of my home. He listened to my concerns and was able to find the problem. He was also very friendly and highly communicative.
Very professional, reasonable price. I would use them again for sure!
Rocket Plumbing has exceeded expectations again with quality workmanship. This was our 2nd project with Rocket Plumbing which included faucet, drain, under sink water filter and dishwasher hook up. Luis S. was exceptional. He was highly professional, knowledgeable, communicative, and above all very nice! Luis S. communicated the plan and completed the work with better-than-expected results. ... More
Rocket Plumbing has exceeded expectations again with quality workmanship. This was our 2nd project with Rocket Plumbing which included faucet, drain, under sink water filter and dishwasher hook up. Luis S. was exceptional. He was highly professional, knowledgeable, communicative, and above all very nice! Luis S. communicated the plan and completed the work with better-than-expected results. From the office staff to the plumbers, everyone is highly responsive and friendly at Rocket Plumbing. Their pricing also seems very competitive. On a scale of 1 to 10 Rocket Plumbing is definitely a 10 plus and I highly recommend them! Less
Jimmy W. showed on time was very personable and professional. Finished in a timely manner and worked very clean. Explained each process and was very knowledgeable. Worked with rocket plumbing on a few occasions, but by far best overall service from Jimmy.
Luis was awesome. Quick and easy fix. Thank you !!!
10/10 would recommend to friends and I’ll be calling this company as my go to for future plumbing needs. I worked with jimmy and Mike the whole way and they made an emergency situation a lot better.
Geoffrey was knowledgeable and professional. Great job for installing our new water heater. Much appreciated!
These guys are very prompt and fixed my issue real quick. Thanks
Geoff from Rocket Plumbing did a fantastic job. He arrived on time, gave me advice about my situation and provided options to complete the job. Ultimately, I had to replace an ejector pump and sump pump. Both are functioning great and much quieter than before.
These guys are awesome! I have kids who like to toss things inside the toilet. We have had Rocket come out at least 3 times. Each time they are on time, clean, and have been able to fix impossible clogs!
Jeff was a consummate professional when it came to helping out with a leak from our upstairs neighbors shower. He helped identify and proposed solutions for my problems. I also really appreciated him taking the time to help me fully understand the leak and what steps moving forward.
These guys are great! Prompt and super attentive. And yes, they know what they are doing!!!! All at a fair price. Definitely use Rocket Plumbing.
We’ve used Rocket Plumbing twice and they’ve been excellent both times! They are quick, professional, and helpful. We had Jimmy come out this morning to fix a clog and he arrived on time and was able to fix the issue with no problems! We will definitely continue to use Rocket Plumbing in the future!
Luis came out to replace a valve and spiggot for my hose. He was very respectful of me and my property and did a fast and professional job. Rocket Plumbing has made me a happy customer!
Jimmy was great! He responded to my inquiry right away and came out and got the job done
Great service> James was extremely helpful in resolving the blockage. Rocket Plumbing came thru in resolving my issue. I would call them again in a heartbeat.
We had hot water coming from our cold faucets throughout the house. Jeff came in and immediately figured out the problem based on his experience and fixed within 30 minutes. They’ve done work for us in the past and are always really great. You should use these guys always.
Showed up right on time. Nick and Mike were friendly and offered suggestions on how to avoid a leak in the future. He also pitched the pipe so it will drain clear in the future.
Great team amd great work, have used Rocket for multiple projects in the home. Very consistent. Thank-you.
Mike & Nick came and unclogged my kitchen sink… very knowledgeable, clean & professional. 5 star company. Wouldn’t take my business anywhere else
Geoff did a great job! Came out quickly and was very professional.
They were super responsive and were able to get out to us the same day to replace a broken gas valve. Nick was professional and efficient - highly recommend!
Luis did a great job and was efficient, super nice, and professional.
On time, professional, courteous. Highly recommend.
I woke to a leak in my water heater and called Rocket Plumbing based on a review from a neighbor on Next Door. They called me back right away and I was able to see someone within hours. They were very professional and helpful. They provided multiple solutions and replaced my water heater that day. Very happy with my overall service.
Jimmy our technician was knowledgeable, fast and went above and beyond
Professional and on time. Also offered advice on future jobs!
Found out that over the deep freeze from winter my “frost proof” outdoor spigot had frozen causing the pipe to burst. But didn’t leak until I opened the spigot. Rocket Plumbing was very responsive sending out Luis only a couple hours after calling. He fixed the pipe and added a shut-off valve in just a couple hours. Great service!!
Mike & nick came out.. cleared my main sewer block in less then an hour. Highly recommend these guys
Great work by Geoff. He quickly and efficiently solved our problem. We will definitely call Rocket Plumbing again for any future needs.
Luis and erik did a great job. Highly recommend.
Have used Rocket Plumbing for years, and will continue to do so. All plumbers have been friendly, on time, knowledgeable, and have fixed our many home plumbing issues efficiently and well. Highly recommend. Easy to schedule visits. Just updating this review from years ago. RP continues to manage all of our plumbing needs and does fantastic high quality work. They are adaptable and often having ... More
Have used Rocket Plumbing for years, and will continue to do so. All plumbers have been friendly, on time, knowledgeable, and have fixed our many home plumbing issues efficiently and well. Highly recommend. Easy to schedule visits. Just updating this review from years ago. RP continues to manage all of our plumbing needs and does fantastic high quality work. They are adaptable and often having the pieces needed in their truck (eg, a garbage disposal unit that needed replacing today). Eric almost feels like our personal plumber now. He is friendly, super knowledgeable, and does terrific work. Cannot recommend this company enough. Less
Geoff was super helpful, prompt and efficient. He gave us a fantastic deal on purchasing and installing our garbage disposal. We always have great service from Rocket and will be sure to use them again.
This is the third time I've used rocket plumbing and i will be using them in the future as well. I've worked with the two Mike's and Jimmy and all three of them have been wonderful. Good communications, punctual, professional. I know folks are always hesitant to call up contractors to work on their home, but it's nice to know a good plumbing company you can count on when you have issues with your... More
This is the third time I've used rocket plumbing and i will be using them in the future as well. I've worked with the two Mike's and Jimmy and all three of them have been wonderful. Good communications, punctual, professional. I know folks are always hesitant to call up contractors to work on their home, but it's nice to know a good plumbing company you can count on when you have issues with your pipes. Less
Mike and Jim were punctual, professional, and fixed our pipe!
Geoff was very helpful and explained things to me. Will use Rocket Plumbing again.
Clean, professional, and happy with the work they did
I had this company put a new toilet into one of my properties in an emergency situation while I was states away. They established great communication, we’re clean, punctual, and professional. I will definitely be using Rocket exclusively going forward!
Great company. Eric came by and installed a tankless water heater for me. Couldn’t be happier with the result.
Fixed my non working sink
My sewer lines backed up and needed immediate help! I called and got an immediate appointment. Luis and Joel came on time, very professional, very clean from the minute they walked through the door with shoe covers and left the work area very clean.
Got my watter heater replaced Luis and joel did a good job. Fast and efficient
I've used Rocket plumbing multiple times in the past. I had a great experience with them, and I will use them for all my future plumbing needs. They went above and beyond and were very professional. If you're hesitant pick up the phone and call them. They will not disappoint you!
I had issues with my faucet and they sent over Joel and Luis who did an absolutely amazing job! They were very respectful of the house and super good with cleaning up any mess that was left behind. I will definitely continue to call this company for any of my problems.
Luis and Joel we sent over to my house to fix a main sewer line back up. They were on time, and very clean
Highly recommend Jeff from Rocket plumbing.came out in between rain storms to get my sump working again.very quick & professional.They also do great Hydro jetting and installation
Our plumber Nick was very professional. We had him change out /install a bathroom sink. He did a great job and the fee was very reasonable. Highly recommend
I called rocket plumbing this morning because my water heater was leaking, they sent Nick out right away, not only did he solve my water heater issue today, he also noticed my ejector pump had failed. Rocket really saved the day. Will be my go to plumbers. Highly recommend!
Great service in a timely manner and good prices! 10/10 recommendation. Nick was wonderful!
Nick was our guy and he was professional, courteous, knowledgeable and fixed our leak quick & affordable! We will Rocket anytime we have plumbing issue.
My family and I have used this company whenever something goes wrong with our plumbing. Great company. The quality is very good. I especially like Dan the tech who has came out. He's extremely friendly and walks us through everything before they start. I would definitely recommend this company for any and all plumbing issues.
This place is amazing!! I had two 100 gallon commercial heaters that were leaking from the bottom and needed immediate repair. I called Rocket Plumbing and they came out same day and got the job done. Excellent communication and the guys were really funny and down to earth. Definitely recommend 100000%
Got a water heater installed, great service and highly recommended this company! Overall great job thank you!
I had a stubborn clog in my main waste floor drain in the basement. The plumber was focused, diligent, and got the job done. He also did a great job cleaning the work area and making sure everything was working properly before he left. Thank you so much.
Nick was great. Helped quickly identify the issue and check our other toilets for future problems. Really appreciated his work and professionalism.
Needed urgent help to fix an active leak in the home. Called multiple places that were not responsive but Geoff and his team were fast, professional and got the job done! They were able to walk me through some tips as well. They are friendly and care about their customers. Definitely will recommend to friends and neighbors.
At this point I’ve used Jimmy at Rocket Plumbing on so many projects Cleaning drains, installing faucets, fixing leaks, installing garbage disposal. Every single time, he’s been thorough, professional, on-time, knowledgeable. In general, everyone I’ve talked to in terms of setting appointments and getting someone out here to look at things has been great.
Jimmy was on-time and did a truly professional job. He explained what he was doing removed the old and installed the new toilet and stayed a bit longer to make sure there were no leaks from an older valve. I am very happy with his service and will definitely recommend Rocket Plumbing to anyone who needs their services!
Great service and fair price
Easy to schedule, quick. Fixed my problem. Rocket Plumbing is my go-to plumber
Very professional, fixed in minutes our problem. Nick and Mike were very good at diagnosis, communication and make the shower work again.
We called Rocket Plumbing several years ago for a job. The first time was because they had the quickest response. After that it has been the only place we call. They are quick with their communications, the estimates are very fair, and the work is done in a timely manner. Today we had Geoffrey out to fix a leaky faucet and the the service was exactly what we have come to expect. Rocket Plumb... More
We called Rocket Plumbing several years ago for a job. The first time was because they had the quickest response. After that it has been the only place we call. They are quick with their communications, the estimates are very fair, and the work is done in a timely manner. Today we had Geoffrey out to fix a leaky faucet and the the service was exactly what we have come to expect. Rocket Plumbing is highly recommended! Less
We had a great experience using this company. Luis and Joel did an excellent job installing a new outdoor faucet, shower faucet repair and servicing our water heater. Luis was excellent at explaining everything and offering different price points for the various services. Will definitely call again for any plumbing needs.
Jeff came out same day and fixed the clogged kitchen sink and checked the garbage disposal. Highly recommend!
Great job.
Luis did a great job and solved our problem super fast!
Jimmy was the best! Very prompt service and professional. I will totally recommend this place!! Thank you!
Geoff was super quick and professional. Great work, and explained the work that needed to be done clearly!
Rocket Pluming did a fantastic job and Geoff was excellent. Highly recommend.
Jimmy just came and fixed both my toilet and my shower. They work like a charm now, and he did his best to keep the cost as low as possible while still providing high quality work. Will definitely use again the next time I have plumbing issues.
Quick and easy! I called in the morning requesting a grease trap cleaning and they were here in just a couple hours. Jimmy was kind and professional and got the job done quick! Will definitely use again!
Update: Rocket Plumbing has come through, again! Luis was excellent - great service and spent the time needed to get to the right diagnosis. Really appreciate his wholistic approach to our plumbing issue. Highly recommend! Highly recommend Rocket Plumbing and Geoff for any plumbing issues. Geoff provided excellent service, communication, diagnostics, and repair. We needed reconfiguration of the ... More
Update: Rocket Plumbing has come through, again! Luis was excellent - great service and spent the time needed to get to the right diagnosis. Really appreciate his wholistic approach to our plumbing issue. Highly recommend! Highly recommend Rocket Plumbing and Geoff for any plumbing issues. Geoff provided excellent service, communication, diagnostics, and repair. We needed reconfiguration of the valve placement for a new dishwasher. Happy with the solution and work that was done! Less
Very prompt, professional, and pleasant service! Thanks Geoff! Am glad to have a go-to plumber on my homeowner team…
The technicians were here on short notice and did a good job unclogging the kitchen sink
Mike and Nick showed up on the front end of the service window, evaluated the problem and fixed it in about two hours. Crazy fast and thorough! Fast, friendly and professional. So happy to have a good and reliable plumbing service. Five stars all around!
They did excellent work with identifying kitchen sink leak and installing new faucet as well as new showerhead in bathroom. Professional, courteous and responsive all the way.
Very good experience with Mike. Explained procedures clearly and presented pricing up front. Very appreciated!
The service provider was timely, pleasant, helpful and professional.
I honestly cannot rave enough about my great experience with Rocket Plumbing! My service tech was Jimmy and he was an absolute life saver. Before I even get into the experience, I love the fact that you can track where and how far with an ETA of when the service technician is to arrive (this was a godsend with a newborn at home). Once Jimmy arrived as indicated, he took his calculated time to see... More
I honestly cannot rave enough about my great experience with Rocket Plumbing! My service tech was Jimmy and he was an absolute life saver. Before I even get into the experience, I love the fact that you can track where and how far with an ETA of when the service technician is to arrive (this was a godsend with a newborn at home). Once Jimmy arrived as indicated, he took his calculated time to see where the issue at hand was. My issue, that was thankfully resolved, was a floor drain overflowing. Jimmy was able to identify where the clean out was and cleared out the obstruction. They even have the option of a live camera feed within your pipes to see how extent the damage could be which I completely jumped on for piece of mind (roots, etc.) All I can say is I very likely did the same thing as you when faced with this issue and did a mad dash to Home Depot when the flooding occurred. Simply put, sometimes you just have to bite the bullet and call a professional which Jimmy and Rocket Plumbing was for me and my family. You will not be disappointed. Army veteran, Said Sidiqian Less
Geoffrey did an amazing job, came out on a Friday evening, and was a consummate professional
Geoff did a fantastic job fixing my ceiling leak and finding the issue despite it being a last minute Friday fix. I can’t recommend him enough
Luis and Mike were fantastic. From the initial estimate to the completion of the project, Luis kept me informed and let me know what all of our options were. They arrived on time and got everything finished in a timely manner. If you have any sort of plumbing project, do not hesitate to hire Rocket Plumbing! Update: Luis came out to replace the toilet and was prompt and quick. Still recommend th... More
Luis and Mike were fantastic. From the initial estimate to the completion of the project, Luis kept me informed and let me know what all of our options were. They arrived on time and got everything finished in a timely manner. If you have any sort of plumbing project, do not hesitate to hire Rocket Plumbing! Update: Luis came out to replace the toilet and was prompt and quick. Still recommend this company for any of your plumbing needs. Less
Geoff has been really helpful around my old house. Getting new copper run for our tub and shower, installing an undersink water filter, new kitchen faucet and soap dispenser and water shut offs. This is my go to plumbing shop
I have installed several faucets and always quick and professional
Wonderful experience with a very quick response time. They addressed and fixed all problems. So happy with the service! Nick and Mike were great to work with!
I had a problem in my home, my bathtub kept backing up. Reached out to Rocket Plumbing and before I knew it Luis and Joel were knocking at my door and took care of my issues. Very knowledgeable and efficient. Will definitely we using them again and highly recommend. Top tier service
Luis was the best! He was kind and very knowledgeable. He kept his work area clean and tidy. Will definitely recommend to friends and family.
My husband called these guys for an emergency situation & they arrived within 2 hours. Pricing was fair & the service was excellent! I will be calling them for all my future plumbing needs!!
They are the absolute best! Luis helped me out with my plumping issues. Will definitely hire again!
We had a bit of a list when I called - slow drains, old pipe in the basement, needed new fixtures - and Rocket came and did it all the next day! Answered all my questions and gave full, transparent estimates prior to starting work. Will be calling in the future for new projects as needed. Call them today!
One of the best plumbing services I have encountered. Luis was super polite, knowledgeable, and most of all fixed my plumbing issue. I recommend Rocket Plumbing to anyone in need of plumbing services. They are now my go to for anything plumbing related.
I highly recommend Luis. I needed some plumbing repairs in my rental home. Luis was very responsive from the beginning. He was very knowledgeable, and took his time to explain the cause and how to avoid future issues. Luis went above and beyond to make this experience a great one. I will be using this company in the further and will recommend to family and friends!
Had the opportunity to have my work done by Luis. What an amazing experience! He was kind enough to explain what he was doing. His work is wonderful and Luis made sure the job got done within the time frame I needed, so respectful while visiting our home and I'm happy to book with him whenever we need work done. Thank you for being so kind and helpful Luis!!!
Quick service. Very friendly and helpful staff.
Super responsive and clear about options - got my toilet fixed super fast - James was great!
Great company to work with very responsive, on time, and professional. Would recommend going with Rocket plumbing!
Great experience with Rocket Plumbing. Easy to schedule, came out the next day, and Geoff was great to work with and very professional. We appreciated the price transparency and knowing what we were paying before work was started.
Geoff helped us again when we needed to replace our hot water heater. He was fast, tidy and did great work. Much appreciated
I discovered a leak in my condo and called Rocket. They sent Geoff out quickly who helped diagnose the source, fix the leak and put me in touch with a restoration company to repair the damage. Geoff was in touch with me personally all the way and went above and beyond to resolve the issue quickly and for a fair price. Highly recommend Rocket!
I called in to Rocket plumbing after my main sewer line water started backing up in my laundry room and bathroom. I spoke to the manager Danny who provided me with excellent Customer service and he was able to get someone out to me within the hour. Jimmy was the plumber on site and he got the job done quickly while providing great service. From this experience I will continue using rocket plum... More
I called in to Rocket plumbing after my main sewer line water started backing up in my laundry room and bathroom. I spoke to the manager Danny who provided me with excellent Customer service and he was able to get someone out to me within the hour. Jimmy was the plumber on site and he got the job done quickly while providing great service. From this experience I will continue using rocket plumbing for all my future plumbing needs. I would highly recommend them to anyone. Less
I’ve worked with Rocket Plumbing a few times now, to fix a runny toilet, install a new water filler faucet, install a new kitchen faucet, and install a water shutoff valve. Rocket has been great with scheduling a timely appointment, being true to their estimate, and performing good work. We’ve worked with the same specific plumber, Luis, each time and he’s done great work while being very conside... More
I’ve worked with Rocket Plumbing a few times now, to fix a runny toilet, install a new water filler faucet, install a new kitchen faucet, and install a water shutoff valve. Rocket has been great with scheduling a timely appointment, being true to their estimate, and performing good work. We’ve worked with the same specific plumber, Luis, each time and he’s done great work while being very considerate of our home and taking the time to explain everything. They’ve returned a couple times to adjust some things after the initial install and did so rapidly and without additional charges. Would recommend them. Less
This company is my go-to plumbing place! They are always prompt, friendly and professional.
Great job! On time and done right!
Rocket was extremely responsive, timely, and friendly. They explained what they were doing and why, have transparent pricing tiers, and were very tidy. Will definitely use them again and highly recommend!
You know, it's one thing to have to call and schedule appointments with multiple companies to receive estimates for work when it involves aesthetics to your home - fence jobs, landscaping, etc. It's another thing when you're calling a company to rely on their services for a necessary/emergency home repair. We called Rocket in early February when we were experiencing sump pump/ejector/sewage probl... More
You know, it's one thing to have to call and schedule appointments with multiple companies to receive estimates for work when it involves aesthetics to your home - fence jobs, landscaping, etc. It's another thing when you're calling a company to rely on their services for a necessary/emergency home repair. We called Rocket in early February when we were experiencing sump pump/ejector/sewage problems. The plumber, whose name I won't fully publish, but will refer to as "G," talked up his experience and knowledge, as well as his family's long history of being plumbers. G quoted us as needing a new check valve - at the minimum. There were two other options that included a new sump system, and a fully new flood protection system. Lastly, which wasn't included in our many quotes, we could also have a fully re-routed sump hose/drain system installed out front.... to the tune of THOUSANDS. As we are under a lifetime warranty with our basement flood protection company, I called them to come out and take a look. First off, our check valves are in place and working. Second off, G never once opened/looked into or addressed our catch basin. I'm not sure he even knew we had one. He never mentioned routing/rooting our sewage line for a clog, nor the fact that it could be a busted line. He didn't mention potentially using a camera probe to find the aforementioned. No, instead, G suggested three "fixes" that weren't only unnecessary, but also would not have addressed nor fixed our problem. I am trying not to think that we were being bamboozled/taken advantage of.... Sadly, I can't give a "one star" review for one person at a company, because I'm sure Rocket likely does employ competent plumbers - and I don't want to turn anyone away from hiring those competent plumbers. However, this guy wasn't one of them - and, frankly, in the future, G might want to re-think touting his "skills" when said "skills" seem to be few and far between. Less
Mike is awesome, extremely knowledgeable about plumbing issues and dedicated a root cause of an ongoing issue. Mike and his team were super friendly and took time to explain what they were doing to solve the issue. The Rocket team was onsite in less than an hour after I called for service. Highly recommended and we will be using them for any additional issues that arise in the future.
Geoff came and gave me an honest assessment of my failed backup battery. Rather than just replace the battery and invertor, Geoff gave me a whole new system with a battery backup for only a little bit more than it would have cost to replace the original battery/invertor. I trusted his dad who always worked on my house and now it’s great to see that Geoff can help me when I need it and I know I’m ... More
Geoff came and gave me an honest assessment of my failed backup battery. Rather than just replace the battery and invertor, Geoff gave me a whole new system with a battery backup for only a little bit more than it would have cost to replace the original battery/invertor. I trusted his dad who always worked on my house and now it’s great to see that Geoff can help me when I need it and I know I’m getting the best advice and the best deal. Less
Professional, communicative, and did a great job!
Someone called me representing the company and said they must get 300 dollars right then over the phone, before they came out. I asked could I give cash when the worker arrived and was told no he needed a credit card payment now over the phone. This made me very uncomfortable and not want to work with this company. Why would I give money before anyone even arrive? I could have gave cash or called... More
Someone called me representing the company and said they must get 300 dollars right then over the phone, before they came out. I asked could I give cash when the worker arrived and was told no he needed a credit card payment now over the phone. This made me very uncomfortable and not want to work with this company. Why would I give money before anyone even arrive? I could have gave cash or called and paid when he got here. I don't know him to trust once he get my information he was going to arrive and how would I have gotten a receipt proving my payment. It's already frustrating that there is a plumbing issue companies shouldn't want to take advantage or stress the customer even more. To make matters worse he told me someone would call me to make an appointment since I didn't want to pay the money and no one never called. I will be using a different company Less
Very good service from Luis
Quick, easy, and provided discounts for an unexpected issue as well. Really appreciate the help!
Rocket Plumbing's technician was professional as well as knowledgeable. He was efficient and thorough. I felt confident in his skills. Thank you, Jim. Will definitely recommend Rocket Plumbing.
Moved into a new house and needed a toilet installed. Eric came out and walked me through the whole process. Rocket plumber rates are super great and service was beyond awesome!
Rocket was highly recommended by a colleague of mine. They are super responsive, extremely knowledgeable, and did excellent work. They repaired our catch basin for our HOA. I am a real estate agent and refer them to all my clients who love them as well. 5 stars all the way.
Fast, honest, and skilled. They tell it to you straight, and fix whatever plumbing related issue you have. I called on Tuesday afternoon and had someone out on Wednesday morning, and had new toilets installed by noon same day. Highly recommend.
I had a great experience with Jimmy at Rocket Plumbing in Chicago. I'd initially inquired on Yelp and was impressed with their responsiveness. I heard right back and was able to schedule an appointment next day. They were upfront about pricing and flexible with scheduling. Jimmy was right on time, very professional and efficient. He diagnosed the source of my leak and outlined the steps to r... More
I had a great experience with Jimmy at Rocket Plumbing in Chicago. I'd initially inquired on Yelp and was impressed with their responsiveness. I heard right back and was able to schedule an appointment next day. They were upfront about pricing and flexible with scheduling. Jimmy was right on time, very professional and efficient. He diagnosed the source of my leak and outlined the steps to repair the problem. Again, the fees were very transparent. He even cleaned up before he headed out. I'd recommend Rocket and Jimmy, in particular, to anyone. Less
I had a great experience with Jimmy at Rocket Plumbing in Chicago. I'd initially inquired on Yelp and was impressed with their responsiveness. I heard right back and was able to schedule an appointment next day. They were upfront about pricing and flexible with scheduling. Jimmy was right on time, very professional and efficient. He diagnosed the source of my leak and outlined the steps to r... More
I had a great experience with Jimmy at Rocket Plumbing in Chicago. I'd initially inquired on Yelp and was impressed with their responsiveness. I heard right back and was able to schedule an appointment next day. They were upfront about pricing and flexible with scheduling. Jimmy was right on time, very professional and efficient. He diagnosed the source of my leak and outlined the steps to repair the problem. Again, the fees were very transparent. He even cleaned up before he headed out. I'd recommend Rocket and Jimmy, in particular, to anyone. Less
Mike from Rocket Plumbing did an stellar job with hydro jetting our drain. I highly recommend this service from Rocket Plumbing!
I called Rocket Plumbing to help me with a clogged drain, and they were fast and efficient. I was able to get an appointment quickly, and the technician (Louis) arrived on time. He was friendly and helpful, explaining what he was doing and why. The problem was resolved quickly, which was great because I had a lot going on that day! I would definitely recommend Rocket Plumbing for your plumbing ne... More
I called Rocket Plumbing to help me with a clogged drain, and they were fast and efficient. I was able to get an appointment quickly, and the technician (Louis) arrived on time. He was friendly and helpful, explaining what he was doing and why. The problem was resolved quickly, which was great because I had a lot going on that day! I would definitely recommend Rocket Plumbing for your plumbing needs in the Norridge area. Less
This is one of the most professional, genuine, reliable, and prompt businesses I've interacted with. I called this morning on my way to work not really sure if I had a bathroom sink issue(the pressure was very low and working sporadically) or an underground leak. I was able to get an appointment the SAME DAY. My plumber, Mike, called me to let me know he was on his way and also to get a more de... More
This is one of the most professional, genuine, reliable, and prompt businesses I've interacted with. I called this morning on my way to work not really sure if I had a bathroom sink issue(the pressure was very low and working sporadically) or an underground leak. I was able to get an appointment the SAME DAY. My plumber, Mike, called me to let me know he was on his way and also to get a more detailed synopsis of the situation. He was so professional and courteous. He let me know he'd call me after he checked everything out. As promised, he called to let me know what was going on and actually FIXED the problem with a minor adjustment free of charge. He let me know how he knew there wasn't an underground water leak and notified me of the slower draining pipe now that the faucet was fixed. He didn't pressure me to do anything but recommended rodding out the pipe so it wouldn't be an issue. He let me know of coupons that were available and left the house in as good of a condition as he came in. I will 1,000,000% be using this company for all of my plumbing issues in the future and recommended them to anyone I know who needs plumbing assistance. If you're looking for an honest, helpful plumber who gets the job done right and has the customers best interest in mind... Ask for Mike at Rocket Plumbing Chicago. Less
I've been a customer of Rocket's for years, and they're the only plumbing company in the Niles area I'll use. They've always been able to come out quickly, and they're always polite, professional and friendly. I had a clogged drain recently, and the technician Louis came out to help me. He was friendly and knowledgeable, and he got the job done quickly. He even gave me some tips on how to prevent... More
I've been a customer of Rocket's for years, and they're the only plumbing company in the Niles area I'll use. They've always been able to come out quickly, and they're always polite, professional and friendly. I had a clogged drain recently, and the technician Louis came out to help me. He was friendly and knowledgeable, and he got the job done quickly. He even gave me some tips on how to prevent future clogs! Less
Nick and Nick did an outstanding job of helping us determine the best approach to handling the necessary repairs in our condo. We decided to replace the bathroom faucets (instead of replace valves) and we were very happy with the many discounts that were offered if we wanted to "do it right". An exception was made for service in the south Loop because of the recommendation by Noel at 5plumbingc... More
Nick and Nick did an outstanding job of helping us determine the best approach to handling the necessary repairs in our condo. We decided to replace the bathroom faucets (instead of replace valves) and we were very happy with the many discounts that were offered if we wanted to "do it right". An exception was made for service in the south Loop because of the recommendation by Noel at 5plumbingchicago and I am beyond grateful given the results. Less
The Rocket Plumbing team was great to work with and did a fantastic job repairing our leaking shower. Dan was super helpful in helping us pick the right solutions for our project and Nick and his team were extremely friendly, professional, and knowledgeable. I would recommend them for any of you plumbing needs!
We had a leak in our faucet and was recommended Rocket Plumbing by a family member. Jimmy, our technician, went above and beyond for our service call. He was very thorough and explained every step. I would hands down use Rocket Plumbing in the future. Thanks again, I highly recommend!!!
Luis went above and beyond to ensure my repair was done correctly, In a timely manner and to my liking. I would recommend for all plumbing needs and will be using this company in the future. Excellent service!
I want to thank Jimmy the plumber he did a wonderful job I would highly recommend this company very professional and very polite I've used other companies in the past and nobody could get this clog out Jimmy did thank you again
Although I am a happy customer of Rocket Plumbing the reason that compelled me to leave a review is to acknowledge Mike McSweeny specifically who has now helped me twice. Each time my issues were urgent and he made a point to squeeze me in. Also, before he starts a service he explains what he’s about to do and *why* to make sure I am comfortable. He also presents different options to handle a sit... More
Although I am a happy customer of Rocket Plumbing the reason that compelled me to leave a review is to acknowledge Mike McSweeny specifically who has now helped me twice. Each time my issues were urgent and he made a point to squeeze me in. Also, before he starts a service he explains what he’s about to do and *why* to make sure I am comfortable. He also presents different options to handle a situation and gives his personal recommendation for what would be best for my situation. In all, he’s a really great guy who makes it a point to do great work when people need him the most. Although no one wants plumbing issues I am happy to know I have Rocket Plumbing, and Mike McSweeny specifically, available to provide prompt and fair service! Less
Jimmy knew exactly how to fix my kitchen sink drainage problem. He replaced a clogged, galvanized steel pipe with PVC, re-pitched an existing PVC pipe and replaced an outdated P-trap with a Y drain connection. Water now drains easily in my kitchen sink. Needless to say, this was a very messy job as it involved years and years of accumulated grease and food waste. Jimmy left the work site clea... More
Jimmy knew exactly how to fix my kitchen sink drainage problem. He replaced a clogged, galvanized steel pipe with PVC, re-pitched an existing PVC pipe and replaced an outdated P-trap with a Y drain connection. Water now drains easily in my kitchen sink. Needless to say, this was a very messy job as it involved years and years of accumulated grease and food waste. Jimmy left the work site cleaner than he found it. I have used Rocket Plumbing in the past and will continue to do so in the future. They never disappoint. Less
Great service
Jimmy, Mike and Mike did an excellent job replacing a pipe at our building and doing extensive hydro jetting. They are the best
Luis and team are incredibly responsive, thorough, reasonable, and all-around great to work with. He goes above and beyond on every task, and always makes sure we understand what needs to be done (and the associated cost) before executing. We plan to use him for all of our future plumbing needs, and recommend you do too!
Jimmy was on time, very communicative and answered all of my questions. We have had him out on 2 separate occasions for our sewer and both times he went above and beyond to make sure the issue was fixed and that we were given all the information we needed. The pricing is upfront and fair. They are the only place I call now when I have any plumbing needs.
Jimmy was on time, very communicative and answered all of my questions. We have had him out on 2 separate occasions for our sewer and both times he went above and beyond to make sure the issue was fixed and that we were given all the information we needed. The pricing is upfront and fair. They are the only place I call now when I have any plumbing needs.
Very pleasant n confident I love this stores lm going n there 37 years ,n I see it's getting better n better the neighbors n more nice stores business offices like eye n diferents Kain doctors offices n global wonderful area.
Really delighted by the quick service, helpfulness, and attention to detail from Rocket Plumbers. After the initial assessment, they organized themselves to take care of two issues in the next visit, helped me to get required elements for my condo building management, and were clear and direct about costs and timing. Appreciate their good work and professionalism
Really delighted by the quick service, helpfulness, and attention to detail from Rocket Plumbers. After the initial assessment, they organized themselves to take care of two issues in the next visit, helped me to get required elements for my condo building management, and were clear and direct about costs and timing. Appreciate their good work and professionalism
Great work done in a commercial place. Fixed everything a different plumber couldn't.
What a blessing Rocket Plumbing was to our house! They were able to help us when other companies would not. We had a plugged sewer line and they were able to come and assess the situation in a timely manner. They were extremely respectful and knowledgeable, and thoroughly explained the problem. They were even able to show us the clog with their camera images. We were impressed at how quickly ... More
What a blessing Rocket Plumbing was to our house! They were able to help us when other companies would not. We had a plugged sewer line and they were able to come and assess the situation in a timely manner. They were extremely respectful and knowledgeable, and thoroughly explained the problem. They were even able to show us the clog with their camera images. We were impressed at how quickly and efficiently they worked with their hydro jet system to clean out the sewer clog. We know who we are going to call for any future plumbing needs! Thank you, Mike! Less
Super professional and easy to work with crew. They installed battery backup sumps and de-acidification units for our HE boilers. Really easy to schedule our work and very knowledgeable crew that did the work. Highly recommend.
Super professional and easy to work with crew. They installed battery backup sumps and de-acidification units for our HE boilers. Really easy to schedule our work and very knowledgeable crew that did the work. Highly recommend.
Jimmy and his associate were awesome. They were friendly and explained what they were doing as they went. They gave me great peace of mind. Really appreciate it Jimmy!
Terrible company. I called to get an estimate on a hot water recirculating pump. Got connected to a field manager named Fred, who said he would send me an estimate. Never heard from him or the company again despite following up and leaving several voicemails. Gents, if you don’t want a job, just tell people instead of wasting their time. I went to Vanguard Plumbing and Sewer instead. They were s... More
Terrible company. I called to get an estimate on a hot water recirculating pump. Got connected to a field manager named Fred, who said he would send me an estimate. Never heard from him or the company again despite following up and leaving several voicemails. Gents, if you don’t want a job, just tell people instead of wasting their time. I went to Vanguard Plumbing and Sewer instead. They were super responsive, showed up early, and completed the work $300 UNDER budget. Less
Prompt, professional and reasonable service
Jake and Tyler were early, fast, diligent, and sensitive to my remote work meetings. Would recommend for anyone!
They were great and worked out a schedule to come to our home ASAP to check out our issue. Would definitely call again.
I have been calling for 2 hours trying to reach someone to help me with my plumbing issue. Every other plumber I called to schedule a quote/appt is picking up right away! This si really frustrating as I would like to get this fixed as soon as possible.
A+ service. Rocket made a potentially unpleasant experience easy. My water heater was leaking, needed replacement. I received a return phone call 30 minutes after leaving a message at Rocket, and scheduled an appointment for an 8-9am window the next morning. Ryan and Ze arrived at 8:00am sharp, we discussed a quote and they left to go buy a water heater. Several hours later they were DONE, ... More
A+ service. Rocket made a potentially unpleasant experience easy. My water heater was leaking, needed replacement. I received a return phone call 30 minutes after leaving a message at Rocket, and scheduled an appointment for an 8-9am window the next morning. Ryan and Ze arrived at 8:00am sharp, we discussed a quote and they left to go buy a water heater. Several hours later they were DONE, new water heater installed. Ze and Ryan were professional and courteous but also personable and friendly. I am very satisfied, intend to use Rocket again the next time I need plumbing work. Less
Professional, fast work and clear communication. These folks did a wonderful job!
Jake and Eric were great. They went the extra mile and fixed a toilet that the builder of our home didn't make the effort to install properly. They were great and were very personable and professional. Communication with everyone at Rocket Plumbing was first rate and they did what they said what they would without surprises. Highly recommend!
Rocket Pluming is fantastic, I had issue with back up water in the basement. RP is great solution for your headache, fair price and good workmanship. True to wall to wall clean. Thank you Fred, Mike, and Mike.
Was very impressed with the quick response and assessment of are bathroom shower. We will now use Rocket plumbing for all of are plumbing needs
Had a pretty significant clogged pipe running vertically through our 3 flat. Mike was the plumber that came to address our issue. Mike was great and the entire experience was great. Highly recommend.
I've used Rocket a number of times and have never had a complete. This time around I had Jake and Tyler come out to fix a rusted out spigot. They did an excellent job in repair and explaining what needed to be done. Would definitely recommend Rocket.
Rocket Plumbing performed a camera scope of the sanitary drain lines of a home we are looking to purchase. They were incredibly experienced and knowledgeable and shared that with me every step of the way. They were very professional and answered all my questions so now I am informed and prepared for any future issues and maintenance. I highly recommend them!
Horrible service
Stay far away from this company.
Had terrible water pressure. Jake diagnosed the issue with my shower hose and provided a reasonable quote. Highly recommend.
Initially hard to get a hold of. But Brian called me with an estimate. He communicated to let me know they were running a little late. But once they started working Big Mike and Little Mike kept me informed and were awesome to work with. Definitely recommend them.
Good people, good service. Will recommend.
CLEAN, COURTEOUS, & PROFESSIONAL. Main drain line was clogged with tree roots. Called Rocket Plumbing and they hurried over to help me out. They fixed the problem in less than a day. Expert plumbers, great office staff, unparalleled service, LOW PRICE, and financing available. I recommend Rocket Plumbing to all whom require service and am grateful to have called myself. Regards, E.
Jake came, fixed the problem and gave estimates for all of the other “issues” I have. Great communication and knowledge.
Hot water heater went on Sunday, found Rocket and sent an inquiry in that evening. I got a call from the team by 8 AM the next morning and they dispatched Jake and Tyler to my unit. As with all service businesses they give you a window to come by and they exceeded that by getting there before the allotted time frame. I needed a full hot water heater replacement and parts were ordered and tank was... More
Hot water heater went on Sunday, found Rocket and sent an inquiry in that evening. I got a call from the team by 8 AM the next morning and they dispatched Jake and Tyler to my unit. As with all service businesses they give you a window to come by and they exceeded that by getting there before the allotted time frame. I needed a full hot water heater replacement and parts were ordered and tank was installed and hot water back on by 9 AM Tuesday. More importantly Jake from the team communicated each step of the project via call/text and everything including signing off on the work and payment was done simply online. I would highly recommend the Rocket team. Less
Called for service and got yelled at. Urg! We all need to have more patience, yet I'm very reluctant to spend my money with angry people.
They were amazing and I am very happy thank you Fred and Mike I will use them again if I need them
We have been using Rocket Plumbing since 2017, and we’re very satisfied with their responsiveness and the quality of their work. We’re particularly happy with Danny Long. He makes every effort to come out as soon as possible, clearly explains the work necessary, and then bills us fairly for what he’s done. His work is always high quality, and we can rely on the repairs that he’s done. Having the ... More
We have been using Rocket Plumbing since 2017, and we’re very satisfied with their responsiveness and the quality of their work. We’re particularly happy with Danny Long. He makes every effort to come out as soon as possible, clearly explains the work necessary, and then bills us fairly for what he’s done. His work is always high quality, and we can rely on the repairs that he’s done. Having the plumbing system go out in the house is stressful, but knowing that Danny and Rocket Plumbing are there improves a difficult situation. Less
Terrible. Called back to tell them problem wasn't fixed after paying 900.00 for simple rodding and they never got back to me. Never again!!!!
Very professional, knowledgeable and easy to work with. Always puts the customer first and provides honest opinions. Highly recommended !
After nine years, my water heater finally collapsed. I got in touch with four plumbing companies and went with Rocket Plumbing because I had a good feeling about them from the get-go. Although their quote was (slightly) higher, the manager made a considerate accommodation on my behalf, which I appreciate. I am glad I went with them because the work was superb. I would like to thank specifical... More
After nine years, my water heater finally collapsed. I got in touch with four plumbing companies and went with Rocket Plumbing because I had a good feeling about them from the get-go. Although their quote was (slightly) higher, the manager made a considerate accommodation on my behalf, which I appreciate. I am glad I went with them because the work was superb. I would like to thank specifically Derrick, the Customer Service manager, Fred, who supervised the job and dropped by my place to make sure everything went smoothly, which it did, and especially, Luis and Mike, who did the actual work. I will use Rocket Plumbing for my all of my needs from now on, particularly the drainage that I should have done once a year to help prolong the life of the tank. Thank you. A+++. Less
Our hot water tank was around 25 years old, so definitely in need of replacement. We contacted Rocket Plumbing, a firm we have used many times in the past. We were very, very pleased with the quality of the new Bradford White 50-gallon tank. And, the installation by Louis and Joel was done professionally and with great care. They had to replace some of the supply and return pipes and did a great... More
Our hot water tank was around 25 years old, so definitely in need of replacement. We contacted Rocket Plumbing, a firm we have used many times in the past. We were very, very pleased with the quality of the new Bradford White 50-gallon tank. And, the installation by Louis and Joel was done professionally and with great care. They had to replace some of the supply and return pipes and did a great job. Rocket Plumbing is a first class company. Less
Tommy came to our house to fix a toilet and was very communicative, professional and fast. Not a hard fix, but he provided tips on how to better care for the toilet tank parts. We’ve used Rocket plumbing in the past and will continue to use them. Plumbing work is never cheap, but they provide a great value for what you get.
I talked to Derrick from Rocket Plumbing about a leak I had from my tub. He was extremely helpful over the phone and actually helped me resolve the issue without coming to my house. If I have any plumbing needs in the future, I will certainly use Rocket Plumbing. Extremely friendly, down-to-earth, and professional!
I called Rocket Plumbing on Monday. They sent me a quote that night based on what I told them the issue was. The quote was in line with other plumbers I contacted. Went with Rocket because they're right down the street from my house and I'm glad I did. The tech came out and realized the issue was a quick 5 minute fix. Took care of it for me, didn't try to upsell and didn't even charge me for the ... More
I called Rocket Plumbing on Monday. They sent me a quote that night based on what I told them the issue was. The quote was in line with other plumbers I contacted. Went with Rocket because they're right down the street from my house and I'm glad I did. The tech came out and realized the issue was a quick 5 minute fix. Took care of it for me, didn't try to upsell and didn't even charge me for the work because it was so simple. I wasn't expecting that but definitely appreciate it. They'll be my first call in the future when I need any other work done. Don't expect free service when you call but you can expect to be taken care of the right way by local, honest guys. I highly recommend them! Less
Rocket Plumbing provided excellent service at very reasonable price on our new kitchen faucet and bathroom repair today! Was prompt, honest, efficient and professional. I highly recommend
They did an excellent job. They were very timely and knowledgeable. Great experience and would definitely use them again.
Rocket Plumbing was affordable, honest, and reliable. They stick by their work and are certainly your best option in the Chicagoland area. The owner, Brian is a great guy and thorough. I purchased a new house and he took the time to check a few items out for me outside of the scope I hired them for just to make sure things looked alright. Would do business with him again. Jeff was prompt, courte... More
Rocket Plumbing was affordable, honest, and reliable. They stick by their work and are certainly your best option in the Chicagoland area. The owner, Brian is a great guy and thorough. I purchased a new house and he took the time to check a few items out for me outside of the scope I hired them for just to make sure things looked alright. Would do business with him again. Jeff was prompt, courteous, honest, and fast. Definitely recommend him!! Less
We used Rocket Plumbing to perform a sewer scope during the inspection process of buying a home. They were great! It was easy to schedule, and they let us know our various options regarding fixing the issue and what would be most cost-effective for us. Other places might quote you a lower price, but the quality of Rocket Plumbing’s service is worth the cost. I think we found our go-to plumber fo... More
We used Rocket Plumbing to perform a sewer scope during the inspection process of buying a home. They were great! It was easy to schedule, and they let us know our various options regarding fixing the issue and what would be most cost-effective for us. Other places might quote you a lower price, but the quality of Rocket Plumbing’s service is worth the cost. I think we found our go-to plumber for when we have any future issues! Less
Rocket Plumbing's proprietor is the real deal. You can feel good about doing business with him. I worked alongside Brian at Rocket Plumbing for 3 years in a professional capacity, and can vouch for Brian's dedication to his craft. He has a customer first attitude, which most businesses struggle with. I had front row seats and saw how Brian always gave it his sincere, best shot to improve his b... More
Rocket Plumbing's proprietor is the real deal. You can feel good about doing business with him. I worked alongside Brian at Rocket Plumbing for 3 years in a professional capacity, and can vouch for Brian's dedication to his craft. He has a customer first attitude, which most businesses struggle with. I had front row seats and saw how Brian always gave it his sincere, best shot to improve his business from every angle he could. Less
Came by same day inside the window I was given. Quickly diagnosed my problem and were gone. Wore masks and booties over their shoes, very happy with their service, would absolutely use again.
I had toilet work done in late August. All went perfectly. During the payment, I was charged sigqnificantly more than what I was quoted - over $1200! I called the company back multiple times to get an itemized recipe to have anyone make sense of it. Finally spoke with a manager who agreed that the price I paid did not make sense. I haven’t heard back from them. It’s been over two weeks. I do not... More
I had toilet work done in late August. All went perfectly. During the payment, I was charged sigqnificantly more than what I was quoted - over $1200! I called the company back multiple times to get an itemized recipe to have anyone make sense of it. Finally spoke with a manager who agreed that the price I paid did not make sense. I haven’t heard back from them. It’s been over two weeks. I do not recommend this company. (I look forward to revising or deleting this review if they open lines of communication to solve the problem) Less
Rocket Plumbing is our go-to plumber when we have problems with our 120 year old three flat. After trying several different plumbing companies around the city I am relieved to have at least one company I can trust. All their technicians are honest and upfront about what they're doing and why. Multiple times they've given us discounts when the job wasn't as much work as they expected. That's on to... More
Rocket Plumbing is our go-to plumber when we have problems with our 120 year old three flat. After trying several different plumbing companies around the city I am relieved to have at least one company I can trust. All their technicians are honest and upfront about what they're doing and why. Multiple times they've given us discounts when the job wasn't as much work as they expected. That's on top of the already competitive quotes that they give. Sam has been out numerous times to repair leaky pipes and has always done a fantastic job. His customer service is also top notch. A very rare combination. Michael and Adrian were out to do some sewer work and jet out some pipes. Again, did phenomenal work and explained everything thoroughly. I would request them by name if you need any sewer or drain work done. Less
Called with a plugged drain, they were able to work me in the same day. The guys showed up, sized up the situation and solved the problem in minutes. Professional, efficient and polite!!
Have used Rocket for a few tenant issues as well as a leaky sink at our house. They are very responsive, always on time and super professional. I wouldn’t think of calling anyone else!
I will use again. Great service very responsive and timely.
Great plumbers! We have used them multiple times over the years. Everything from installing a garbage disposal to fixing a leaking toilet.
I have used three times in the past 6 months. This team is friendly and professional! The work was done as scheduled and at the I found their prices to be reasonable and less than the “large plumbing” chains. Rocket Plumbing is my go to plumber!
I was hesitant at first because of the distance between my home in the Western suburbs and where they're located in the city, however, they made it work! I had a sewer line backup last night where dirty water was coming up my basement toilet and running over the brim. The water came up over the brim half hour after I had given up plunging for the previous hour the water that didn't go down, hence... More
I was hesitant at first because of the distance between my home in the Western suburbs and where they're located in the city, however, they made it work! I had a sewer line backup last night where dirty water was coming up my basement toilet and running over the brim. The water came up over the brim half hour after I had given up plunging for the previous hour the water that didn't go down, hence my clue as to why the main sewer line was backed up. I reached out to someone there. The dispatcher gave me a call back immediately. He scheduled a time and told me to expect a call from Mike. Mike gave me a call shortly after and told me he'd be here by the top of the hour. He and his partner, Peter, was 15 minutes early. I appreciated that. I wanted to learn about what he was doing, as I like learning new things. He didn't mind me standing there and asking questions and did so with a great attitude and a smile. In about an hour or so, he was able to not only rod out space for water to flow to the sewer, but he was able to run a tool down the line to clear the four or five root balls out of the line. He ran a camera to confirm what was down there before removing them and he ran a camera after. The bill was right, but I've also always understood the perspective of quality and value over quantity, as previous plumbers just rodded the pipe, which is simply a band-aid to cover a bigger issue, whereas Rocket Plumbing provided the quality and value. Along with what I paid, there is a two year warranty to warrant their work in case I need them to come out to resolve the same matter. Less
No one called me back.
I simply can not say enough how happy I am that I called Rocket Plumbing. I have had plumbing issues with our wellness clinic on Irving Park for over 15 years. I've had roto rooter, power plumbing, and a few other companies come out and charge a lot, but never truly fixed the problem. I called Rocket Pluming this week on an emergency call when our toilet was overflowing because of a combinati... More
I simply can not say enough how happy I am that I called Rocket Plumbing. I have had plumbing issues with our wellness clinic on Irving Park for over 15 years. I've had roto rooter, power plumbing, and a few other companies come out and charge a lot, but never truly fixed the problem. I called Rocket Pluming this week on an emergency call when our toilet was overflowing because of a combination of issues with old pipes, roots, 90 turns that most machines can't rout, etc.....these guys did their job.....came out within 30 minutes of may call, and worked diligently for over 4 hours until problem was resolved. Very kind, and intelligent young men. I was concerned about their experience level, as they looked 30 or younger, but boy did they get the job done! Thanks so much gentlemen! Less
We have had a clogged sewer pipe for over 2 years. I can't tell you the number of plumbers we had come out to try to fix the issue and they just couldn't get all the root balls out. Others tried to scare us into spending thousands. Mike came in and got all 4 root balls removed in about 3 hours and restored flow out to the main sewer. While I know it was a difficult job, he patiently walked us... More
We have had a clogged sewer pipe for over 2 years. I can't tell you the number of plumbers we had come out to try to fix the issue and they just couldn't get all the root balls out. Others tried to scare us into spending thousands. Mike came in and got all 4 root balls removed in about 3 hours and restored flow out to the main sewer. While I know it was a difficult job, he patiently walked us through everything he was doing and videoed along the way. He did what no one else was able to do for us at a VERY reasonable price. I can't recommend enough! Less
It was time to get a new water heater so I called Rocket Plumbing to get a quote. From the initial visit to give me an estimate to the actual installation, it was A++ service. Very knowledgeable, nice and efficient plumbers. And some code issues from the old installation were corrected. Cannot say enough good things about Sam and Luis's work.
Man, this is what the world needs. They saw my hot water heater from photos I sent them, and referred me to another firm b/c mine is more esoteric. They couldn't have been nicer or more helpful. Chicago, take note! If this is how we all treat each other, we're all set!!
The two guys that came out we're very cool but he told me they didn't have enough manpower to do the job when after that I had two other guys come out and they did not have a problem doing the job my guess this company only wants to deal with smaller jobs
Just great! Very happy first-time customer. Terrific service, came quickly, and a very fair price. On a very busy Saturday, I suddenly discovered our basement was flooded by our old, huge water heater. Rocket plumber came right away, replaced the old unit with a great new one better suited to our needs, cleaned up the mess, and installed much needed new pipes and connections. They explained every... More
Just great! Very happy first-time customer. Terrific service, came quickly, and a very fair price. On a very busy Saturday, I suddenly discovered our basement was flooded by our old, huge water heater. Rocket plumber came right away, replaced the old unit with a great new one better suited to our needs, cleaned up the mess, and installed much needed new pipes and connections. They explained everything clearly, and the price was very reasonable. Delighted and relieved! Highly recommend. Less
Sam was on time, informative, very knowledgeable. This is second time using Rocket Plumbing and both times a fantastic job!! Lewis was hard working and open to learning. Sam was a good teacher!!
Rocket plumbing unclogged my drain with a high performance jetter machine. I have not had any problems with sewer back in two years, had them replace a toilet too. Definitely use them again.
I called Rocket Plumbing today because my shower was leaking into my downstairs neighbor's apartment. They were able to come out within a couple of hours, assess, and fix the problem quickly. They didn't even need to go into my neighbor's apartment. It was simply a rubber seal that had rotted. I had previously called a different plumber who came out didn't even look at my shower, and just said "l... More
I called Rocket Plumbing today because my shower was leaking into my downstairs neighbor's apartment. They were able to come out within a couple of hours, assess, and fix the problem quickly. They didn't even need to go into my neighbor's apartment. It was simply a rubber seal that had rotted. I had previously called a different plumber who came out didn't even look at my shower, and just said "let us know when your neighbor is home we will need to cut into their dry wall." So glad I followed my gut and called Rocket Plumbing, and didn't go through all of that! Nick who was our technician did a fabulous job! Less
No call back so I am not sure how good the work would have been.
We have used Rocket no less than half a dozen times over the last few years for our condo in downtown Chicago. They have repaired everything from leaking shower pans (which required cutting out part of the downstairs ceiling & multiple visits to resolve the source issue) to replacing a failing ejector pump. Always on time, efficient, professional and easy to deal with - we call them first for any... More
We have used Rocket no less than half a dozen times over the last few years for our condo in downtown Chicago. They have repaired everything from leaking shower pans (which required cutting out part of the downstairs ceiling & multiple visits to resolve the source issue) to replacing a failing ejector pump. Always on time, efficient, professional and easy to deal with - we call them first for any plumbing issues and have referred to friends as well. While plumbing issues are a headache, we always know Rocket will make it as painless as possible to resolve! Less
I had a dishwasher recently installed with an extended hose. There was additional cost due to parts which I understand from the extended hose and anchors. The team said they would remove the lazy Susan to anchor the hoses in place with new anchors. They did not take out the lazy Susan to anchor the hoses and just re-used the old anchors and screws. Re-using the old anchors in the same position as... More
I had a dishwasher recently installed with an extended hose. There was additional cost due to parts which I understand from the extended hose and anchors. The team said they would remove the lazy Susan to anchor the hoses in place with new anchors. They did not take out the lazy Susan to anchor the hoses and just re-used the old anchors and screws. Re-using the old anchors in the same position as they were previously in did not hold the hoses in place and caused the lazy Susan to come in contact with the hoses. Not a major deal but to anchor the hoses I had to go to Home Depot to get anchors and screws while also taking out the lazy Susan. All in took about an hour of time to disassemble and assemble everything. I went with rocket knowing they were a little more expensive but expected better service due to the high price. Don’t recommend. Less
Despite a snowstorm, two plumbers showed up to install a new water heater! Service was quick and professional. Moreover, one of the guys provided advice on future repairs.
My condominium association has used Rocket Plumbing in the past with mediocre results. Not particularly responsive, but they got the job done in the end. The last time out they told me I probably needed to replace a major pipe between two units in our building. They pulled the toilet out (so it couldn’t be used) then didn’t follow up as they promised to. After waiting for 2 weeks (it was a guest ... More
My condominium association has used Rocket Plumbing in the past with mediocre results. Not particularly responsive, but they got the job done in the end. The last time out they told me I probably needed to replace a major pipe between two units in our building. They pulled the toilet out (so it couldn’t be used) then didn’t follow up as they promised to. After waiting for 2 weeks (it was a guest bathroom), I called another plumber who fixed the problem in less than an hour. It was a straight forward repair. Beware, some folks at Rocket may be ok, but it seems like some of their workers are not above making up work to overcharge their customers. I contacted Rocket before leaving this review. After speaking with an employee and a dispatcher, the owner did not contact me before close of business that day (I was told he was on a job). Less
These guys are honest and professional. Quick response and they did a great job!! They don't overcharge like a lot of places. Thanks Brian!!!
Very organized, same day service, and very professional.
My water heater pilot kept going out so I called Rocket. Like a Rocket, Sam was here in like 20 mins to evaluate the sitch. He gave me options and went through each one. I called around and Sam's quote was pretty competitive but I found one other guy with a slightly lower quote. So I hit Sam up and he matched it no problem. Booking was easy and Sam and Geoffrey showed up on time with my new heate... More
My water heater pilot kept going out so I called Rocket. Like a Rocket, Sam was here in like 20 mins to evaluate the sitch. He gave me options and went through each one. I called around and Sam's quote was pretty competitive but I found one other guy with a slightly lower quote. So I hit Sam up and he matched it no problem. Booking was easy and Sam and Geoffrey showed up on time with my new heater. They trudged it up to the 3rd floor in 15 degree weather with no worries. My old heater was in a closest that was too small to even get the thing out but it didnt faze Sam. There was also some piping work that some other guys might have charged extra but not this guy. Water heater installed in a few hours and I'm back to the peace of mind of hot showers for the wife and I. I highly recommend these guys and would use again. Less
Great service. They arrived on time and Nick and Mike were very informative. My basement had flooded and I needed them to look at our sump pumps which ended up being perfectly fine. They were so nice they didn’t even charge me for coming out and looking. Would definitely recommend to anyone!
If you're looking for an honest plumbing firm that puts customers first, call Rocket Plumbing. Both conscientious and friendly, their expertise is surpassed only by their customer service. It's rare to find a plumber that delivers excellent results without sacrificing integrity. I can rest easy using Rocket Plumbing for my family's needs and would highly recommend them to anyone in the Chicagolan... More
If you're looking for an honest plumbing firm that puts customers first, call Rocket Plumbing. Both conscientious and friendly, their expertise is surpassed only by their customer service. It's rare to find a plumber that delivers excellent results without sacrificing integrity. I can rest easy using Rocket Plumbing for my family's needs and would highly recommend them to anyone in the Chicagoland area! Less
Did a great job in a timely manner. The prices are right on too. I paid less for the entire job than most companies charge just to come out and look
We had a pipe break and within 45 min Rocket had Anthony and his laborer onsite to help! Super professional and extremely helpful. Anthony was able to quickly assess the problem and had the problem resolved within an hour. He also looked at something else I was wanting a plumber for. Highly recommend Rocket!
These guys were amazing! They fixed our wiring that got crossed in our kitchen and now we can finally use our dishwasher without the disposal turning on, ha!
The best. I found Rocket and have been very pleased with their service and professionalism. My plumber Sam is knowledgeable, courteous and did great work. I can't say enough about them and would highly recommend them for any plumbing problems you might have. Pricing was very reasonable too.
When you're sure that your plumbing situation is going to require busting a wall open, you know it's not going to be cheap. Anthony the plumber was able to get out the same day and deal with several different issues to completion. I feel like I got a square deal
Prompt and professional job installing a new water heater. Total damage around $1,500. Sam and his son did a great job! The second time I've use Rocket.
Sam was early, communicative, personable, and solved the issue in under an hour. Stellar. Next day morning appt made my life and my tenant's life easy.
Great service, quick, and did an excellent job
Brian from Rocket Plumbing recently consulted me on a hot water issue I'm having in my master bathroom. He was quick to diagnose the problem and offer me a solution. I would definitely recommend Rocket Plumbing to anyone looking for a reliable plumber.
The guys at Rocket Plumbing are first class in every way. My wife and I were remodeling one of the units in our building that required moving some of the pipes around as well as replacing some old galvanized steel water lines in the basement. Sam and Geoff were here working diligently all day and came back promptly the following day to finish up the work they still had left to do. They worked so ... More
The guys at Rocket Plumbing are first class in every way. My wife and I were remodeling one of the units in our building that required moving some of the pipes around as well as replacing some old galvanized steel water lines in the basement. Sam and Geoff were here working diligently all day and came back promptly the following day to finish up the work they still had left to do. They worked so well as a team to quickly and efficiently finish the project. Sam was polite, knowledgable, very skilled at his craft and took the time to explain all that he was doing. Geoff was equally as polite, very attentive, and without him the project would not have gone as smoothly as it did! Even Brian, the owner, even came by to say hi and make sure things were going well. We won't be going with anyone but Rocket Plumbing from here on out. Less
Rocket Plumbing is all that! I found them on-line. Scary thought. The next morning I called and I was able to schedule a plumber for that afternoon. Two gentlemen, truly capable guys, willing, relatable and smart, came in and replaced my drippy faucet with the new one I bought from Home Depot and thought I might install myself. Sounds simple but the building is old and the water source and connec... More
Rocket Plumbing is all that! I found them on-line. Scary thought. The next morning I called and I was able to schedule a plumber for that afternoon. Two gentlemen, truly capable guys, willing, relatable and smart, came in and replaced my drippy faucet with the new one I bought from Home Depot and thought I might install myself. Sounds simple but the building is old and the water source and connections archaic. No way I could have done it. While working they noticed corrosion on a sink drain pipe and suggested it would need replacement soon. I said "how much" and then, go ahead. During removal, the pipe gave way underneath leaving a thumb size hole. Thank goodness it didn't happen while running the disposal the next day! Saved a bunch. Thanks Rocket! Less
Very courteous and helpful! Replied to my quote request quickly, and came out early! Anthony and the team were great and took care of our maintenance without any issues. Nice as could be and its great to have a reliable, local plumber just in case! We'd use them again anytime.
Both Anthony and Angel were extremely courteous and professional during the installation of my water heater. They drove out to the burbs from the city and provided me with a reasonable quote for a new water heater. They even came back the same day to do the install and haul away my old water heater. I am highly satisfied with my experience and would recommend Rocket to anyone looking for a plumbe... More
Both Anthony and Angel were extremely courteous and professional during the installation of my water heater. They drove out to the burbs from the city and provided me with a reasonable quote for a new water heater. They even came back the same day to do the install and haul away my old water heater. I am highly satisfied with my experience and would recommend Rocket to anyone looking for a plumber. Less
Excellent service - responsive, prompt, efficient, helpful and informative
Rocket Plumbing serviced our house in May 2016. Our hot water wasn't running and Rocket took care of the problem quickly and professionally. Sam was very helpful and we will use Rocket again in the future.
Sam and Luke were awesome!!! 5 star service from start to finish! Thank you!!
Currently in the process of replacing some plumbing, and Rocket has been nothing but great. The technicians are on time, polite, knowledgable, and incredibly helpful.
We bought an very old house and have literally had six different plumbing companies out to estimate various repairs in the last month. Anthony at Rocket Plumbing is BY FAR the most knowledgeable, the most skilled and the most communicative of any of the others. We've learned a lot about our house and feel 100 percent comfortable with Anthony. He has installed a kitchen sink in a space where a gia... More
We bought an very old house and have literally had six different plumbing companies out to estimate various repairs in the last month. Anthony at Rocket Plumbing is BY FAR the most knowledgeable, the most skilled and the most communicative of any of the others. We've learned a lot about our house and feel 100 percent comfortable with Anthony. He has installed a kitchen sink in a space where a giant radiator blocked access to the counter, he's installed a water shut off value despite the water not turning off and he has rodded our main line. We are so thrilled we found Anthony and Rocket Plumbing! Less
Brian did a great job helping me. Very fast and professional!
In all of my interactions with Rocket Plumbing, they have always been very thorough and professional. I would recommend them to a friend or neighbor for their next plumbing job.
I've been working with Rocket Plumbing for the past few years for various commercial restroom plumbing issues. I've probably made around 4 to 6 service calls per year. The entire crew communicates exceptionally well and they deliver consistently. They have strong warranties behind all their work. (I've had to do a call back for a job, and they responded with urgency and made corrections within ho... More
I've been working with Rocket Plumbing for the past few years for various commercial restroom plumbing issues. I've probably made around 4 to 6 service calls per year. The entire crew communicates exceptionally well and they deliver consistently. They have strong warranties behind all their work. (I've had to do a call back for a job, and they responded with urgency and made corrections within hours.) Every office receptionist i've spoken to has been helpful. And every single service member that showed up on site has been exceptionally professional. I've been working with Anthony for the past few months and he has further exceeded my expectations! He clearly explains every situation and the work that needs to be done. Clearly communicates any possible complications that may arise and respective costs. Anthony deserves his own review and he gets a perfect 5/5! These are the only plumbers I call. Less
The customer service is top notch and it was very quick to reach someone on the phone and set up an appointment. I am very happy with all the follow up I have received and I would be sure to go with them again. Thanks Rocket Plumbing!
very good work, Brian was very nice and friendly and helpful. A little higher than I expected, but average for a plumber's fee. I would use Rocket Plumbing again.
Had 2 broken outside faucets replaced. Both required soldering (outside my skill level) and working in some tight quarters. Mike did an excellent job, installing inside shut off valves (that I did not have before) and two quality faucets. Price for both faucets was very reasonable. Very happy with the work and will definitely call them again for my future needs.
Called Rocket Plumbing with an emergency - a leaking bathroom tub faucet. Although they were initially booked for same-day service, they were able to slot me in when someone cancelled. I am so thankful that not only did they fix the faucet, they explained the problem w/o being condescending, checked out something extra I hadn't initially thought to ask about, and were flexible and friendly. Great... More
Called Rocket Plumbing with an emergency - a leaking bathroom tub faucet. Although they were initially booked for same-day service, they were able to slot me in when someone cancelled. I am so thankful that not only did they fix the faucet, they explained the problem w/o being condescending, checked out something extra I hadn't initially thought to ask about, and were flexible and friendly. Great service! This is the second time I have used RP due to the amazing service and excellent work done during the first visit. Less
I had rocket come out to my home for a clogged drain. They were on time and very professional, they took the extra steps to explain to us what was causing the issue, they also pointed out a major problem with our catch basin that we were unaware of. I would definitely recommend Rocket to my family and friends, I found them to be reasonable in their pricing and very friendly from the office staff ... More
I had rocket come out to my home for a clogged drain. They were on time and very professional, they took the extra steps to explain to us what was causing the issue, they also pointed out a major problem with our catch basin that we were unaware of. I would definitely recommend Rocket to my family and friends, I found them to be reasonable in their pricing and very friendly from the office staff to the plumber who came out. Definitely a great experience!!! Less
5 stars all the way! These guys saved me on a recent trip to visit my uncle in Niles. I clogged up the shower drain somehow and I had nowhere to turn. I hit the net to find a local plumbing. Rocket Plumbing showed up highly rated so I decided to give them a call. Anthony came out about an hour later and popped open the drain in minutes. What a life-saver! I'm so glad this saga is over and ... More
5 stars all the way! These guys saved me on a recent trip to visit my uncle in Niles. I clogged up the shower drain somehow and I had nowhere to turn. I hit the net to find a local plumbing. Rocket Plumbing showed up highly rated so I decided to give them a call. Anthony came out about an hour later and popped open the drain in minutes. What a life-saver! I'm so glad this saga is over and I can have my weekend in peace. Thanks Rocket Plumbing! Less
I had a leaking kitchen faucet and called Rocket Plumbing. The tech was fast, neat and knowledgeable. The leak was fixed in an hour and I was back doing dishes! The price was very reasonable too! I will tell my family and friends to call Rocket Plumbing for all their plumbing issues! Go Rocket!!
Brian, the owner, was displeased with a review I wrote on Yelp and left me the following message, " Elizabeth, there is something seriously wrong with you. After our conversation today and now seeing what you have written, I actually prefer that you leave the review up as a daily reminder of how black your heart must be on the inside. You are a sadistic control freak and I feel very, very sorry... More
Brian, the owner, was displeased with a review I wrote on Yelp and left me the following message, " Elizabeth, there is something seriously wrong with you. After our conversation today and now seeing what you have written, I actually prefer that you leave the review up as a daily reminder of how black your heart must be on the inside. You are a sadistic control freak and I feel very, very sorry for anyone affiliated with you. Seriously, seek help. No, really, seek help. Luke 8:17" Not incredibly professional or kind, in my humble opinion. Less
Not sure if this guy works at this location, but we were moving into a new apartment where the toilets weren't working. Anthony, the man who came to the rescue, did a phenomenal job fixing the situation. He was very professional and clean, which is rare when it comes to dealing with sewerage. Thanks again!
Called Rocket to check my sump pump that had been making a loud noise for a few days, the plumber was on time and polite! He was able to fix my sump pump quickly. Being a first time home buyer I learned a lot from them! I will definitely call Rocket Plumbing for any future plumbing projects!!
Rocket Plumbing is owned and lead by an awesome and honest fellow, Brian. He prides himself on good work and employs good plumbers.
I have an elderly aunt that lives alone in Lombard, and she had a MAJORplumbing issue. Thankfully the true professionals at Rocket Plumbing were around to save the day. The plumber was polite, professional and completed the job quickly at a reasonable price. I definitely recommend!
Hiring a plumber can be daunting and expensive. With Rocket Plumbing, you get comparable prices and excellent service. Tony has done three jobs for me so far and each time he's been timely, professional, friendly, and proficient. Furthermore, all needs and repairs were explained to me clearly and then demonstrated. I would highly recommend Rocket Plumbing. I'll certainly continue to use them.
Very professional and fast service. Shopped them around with other plumbing companies and found their prices to be very competitive. Great value and will use again for future plumbing needs.
WOW! I needed a plumber ASAP, the same day. My kitchen drain was horribly clogged from something my friends had done preparing food earlier that day. I called and they answered on the second ring and said they could be out in a hour. I have never in all my years had a plumber respond so quickly to such a request! I would highly recommend this plumbing service to anyone. They did a fantastic job ... More
WOW! I needed a plumber ASAP, the same day. My kitchen drain was horribly clogged from something my friends had done preparing food earlier that day. I called and they answered on the second ring and said they could be out in a hour. I have never in all my years had a plumber respond so quickly to such a request! I would highly recommend this plumbing service to anyone. They did a fantastic job and left no mess. Back to using my sink! :) Less