Jesus was and Eli have been very responsive and helpful through this whole process. Very friendly and professional as well.

Both Eli and our technician were excellent! They did an amazing job getting rid of a pretty terrible rat infestation. I highly recommend them to any in need of any type of pest control. We will definitely continue to use them for all future pest control needs!!

Eli was my inspector. Every phase handling my extermination issue of bed bugs, he achieved above and beyond! I would highly recommend him to handle your extermination needs!

Eli did a detailed and thorough inspection of my home and provided me with an estimate of rodent proofing my home, sealing all exterior potential entries from squirrel and rodents, including garage door seal, covering all vent pipes and turban vents, weep holes that are large, etc. Also set traps in attic and disinfect. Not cheap, but it has to be done, and done correctly, I trust this company... More

Eli did a detailed and thorough inspection of my home and provided me with an estimate of rodent proofing my home, sealing all exterior potential entries from squirrel and rodents, including garage door seal, covering all vent pipes and turban vents, weep holes that are large, etc. Also set traps in attic and disinfect. Not cheap, but it has to be done, and done correctly, I trust this company. The work was done several months ago and I have not heard any activity in my attic. Best of all, they guarantee this work for 3 years. Thank you Vinx. And thank you Eli and his coworker (don’t remember his name) who did the work. He was very good, he didn’t goof off and just get it done. No nonsense. Thank you! Less

We've had Eli and Sergio both service our house and they we're both great and took the time to answer all my questions. We had horrible experiences with other pest control companies being too pushy and rude so we are very happy with Vinx so far.

Mr.Eli Garcia was polite and patient when answering all of my questions and explaining his work and advice for the correct treatment of my property. Thank you Eli. I appreciate your time and professionalism.

Met Eli Garcia during inspection. Very informative and helpful in his delivery. Also took care of slight pest issues we had on site.

I had accidentally let my account get late because of a change in payment info. They sent me a message letting me know I had until X date to satisfy the balance. Otherwise, they would terminate my service. They took my payment before the deadline and cancelled my service anyway. I am only just now realizing that after a few months later. I also didn’t like that they charged a premium for mosquito... More

I had accidentally let my account get late because of a change in payment info. They sent me a message letting me know I had until X date to satisfy the balance. Otherwise, they would terminate my service. They took my payment before the deadline and cancelled my service anyway. I am only just now realizing that after a few months later. I also didn’t like that they charged a premium for mosquito treatment when I was already paying $150 for them to come out once every three months. Otherwise, I guess they are ok. Never had any other trouble. Less

Once again what a horrible experience with Vinx. I cancelled my business with them 6 months ago and they still went to my old house and serviced it again and charged me. They cannot for some reason fix their recurring payment or get the office to cancel a membership. I even changed my card info and put a permanent block on them and y'all still charge me. Highly recommend never using this poor exc... More

Once again what a horrible experience with Vinx. I cancelled my business with them 6 months ago and they still went to my old house and serviced it again and charged me. They cannot for some reason fix their recurring payment or get the office to cancel a membership. I even changed my card info and put a permanent block on them and y'all still charge me. Highly recommend never using this poor excuse for a business. Less

I had an appointment scheduled with them, and they told me they’d call before heading this way but no one ever did and canceled my appointment, so I ended up rescheduling with them and he came out but saw another company out there and didn’t even bother to get off knowing he was scheduled to do the pests control out there. I called plenty of time and get sent to voicemail every single time. Even ... More

I had an appointment scheduled with them, and they told me they’d call before heading this way but no one ever did and canceled my appointment, so I ended up rescheduling with them and he came out but saw another company out there and didn’t even bother to get off knowing he was scheduled to do the pests control out there. I called plenty of time and get sent to voicemail every single time. Even had to call them from my work phone to get them on the line! So I ended up talking with a “manager” that was unprofessional and started to catch an attitude, claiming his guy saw the other company already working on the house, so he left. And the manager claimed that they had pictures of Ardent working on it, which was a lie because I asked for the pictures and have yet to receive them. With that said this company or store in general is not worth it and I wouldn’t recommend them to anyone. Less

Technician was very thorough, helpful and friendly. He did a great job all around our yard and inside our home.

Demeaning towards women and some of the most unprofessional leadership in the business. Run the other way.

Excellent service. Always available. Very professional and knowledgeable. Had no issues so far. They use latest technologies and safe chemicals.

We’ve been using VinX for years and have always had an issue getting someone to service on time and professionally. No response or lack thereof. They’ve skipped our service past couple months.

We used Vinx for our home pest control. I wasn't happy with their services so I called and canceled with them and hired a new company. They continued to bill us for 6-months following cancellation and then assured me over the phone that they had taken care of their mistake and cancelled our services. Today I got a call from a collections company that they sent my "overdue account" to collections.... More

We used Vinx for our home pest control. I wasn't happy with their services so I called and canceled with them and hired a new company. They continued to bill us for 6-months following cancellation and then assured me over the phone that they had taken care of their mistake and cancelled our services. Today I got a call from a collections company that they sent my "overdue account" to collections. The funniest part of all of this is that they continue to send people to our door periodically to try and sell their services again. Less

I have used Vinx for many years. It started off great but the quality of treatments & customer service has gone down hill over the past year or so. There were a couple of times they canceled our treatment due to the weather forecast or lack of technicians, but then they never called me to reschedule. One time a “manager” came out to set a bait trap but then left without treating the yard. That w... More

I have used Vinx for many years. It started off great but the quality of treatments & customer service has gone down hill over the past year or so. There were a couple of times they canceled our treatment due to the weather forecast or lack of technicians, but then they never called me to reschedule. One time a “manager” came out to set a bait trap but then left without treating the yard. That was apparently my quarterly service. It became my problem to try & remember if I had seen the Vinx guys quarterly, and if not, I had to call them. Nine times out of 10 I had to leave a message because nobody answered the phone. I also prefer to use a company that charges fee-per-service and not a monthly contracted fee. Now that I finally spoke to someone today to actually request a cancellation of my contract (8/01) they are still billing me again for this month (8/10). I left two messages at the beginning of the summer in an attempt to cancel but they state they have no record of my calls. Mind you I haven’t received any treatments at my house since 5/10 (per my quarterly treatment schedule), yet I’ve paid my fee every month & will be charged again before they will officially cancel my contract. It’s all in the contract & my hands are tied…lesson learned. I’ll never do business with this company again. I know they will take the time to try & refute this review in a detailed response. Too bad they aren’t spending the same amount of time trying to actually improve the service they are providing to longtime clients. ***update! As expected, they take all the time to refute poor google reviews, but don’t actually take the time to treat their customers well. Did anyone take the time to call me to discuss??? No. BTW, the service technician/manager did drop the bait station at the back of our property & then left. I literally watched him leave after a few minutes without treating my yard. I should have called them immediately but chose to let it go. That’s my fault for not saying anything sooner. I did mention it on a call later that I’m sure they heard when “thoroughly investigating my claims.” And, I used them at two different properties, we were in a rental while undergoing a large remodeling project. The service techs that came out to the rental were top notch. Unfortunately, once we moved into our house in late 2020 the quality of service was just not the same. To be fair, I did go back & change to two stars vs one. They provided excellent service in the beginning. Less

Came to my door ignoring our no solicitation sign then had the gall to try to argue with me over the definition of solicitation. If yall are going to be rude on potential customers what am I going to expect if I was an actual customer. Edit: I am so tired of companies like yall using the "we're not advertising, we're just in your area doing work" excuse, if you are telling me about your prices y... More

Came to my door ignoring our no solicitation sign then had the gall to try to argue with me over the definition of solicitation. If yall are going to be rude on potential customers what am I going to expect if I was an actual customer. Edit: I am so tired of companies like yall using the "we're not advertising, we're just in your area doing work" excuse, if you are telling me about your prices you are advertising flat out. Dishonest and scummy practices you should be ashamed. Less

Door to door salesman rang my bell and knocked despite my no soliciting sign. When I pointed it out to him he still tried to justify himself. Very irritating.

I would not do business with a company that have desperate sales people still knocking after telling them twice we are not interested and have no soliciting signs, leave me a flyer, basically something in writing and leave it at that and respect our signs and requests. Asking which car he needs to wait and look for, asking if my wife is home alone is not appropriate. The sales tactic of saying pe... More

I would not do business with a company that have desperate sales people still knocking after telling them twice we are not interested and have no soliciting signs, leave me a flyer, basically something in writing and leave it at that and respect our signs and requests. Asking which car he needs to wait and look for, asking if my wife is home alone is not appropriate. The sales tactic of saying pest control is so important that you ignore everything... I'm sorry unless rats, roaches, termites, etc. cause a pandemic or mutate into something super deadly pest control is not that important to pound on my door for minutes.... Less

Door to door sales person blatantly ignored our "sleeping baby do not ring or knock" sign and decided to do both.

Had the pleasure to meet Eli today with Vinx, he was very professional and straight forward. Found things and pointed things out I would never know to look for. I recommend them 100%

This is a great company with a great service! The technician was very professional, and the service was better than I had thought it would be. We love Vinx!

These guys don't know how to take a no for an answer Came after hours and not professional at all

Very impressed with the service provided. The technician, Zac was very thorough and friendly.

Zack came out today and sprayed our house. He was professional, knowledgeable, and very thorough. We will definitely be using Vinx again!

We reached out to Kevin Meza for pest control services. He was extremely helpful and offered affordable services. He scheduled our service and David Helm came out to service our home. He arrived early with a call to let me know he was on his way! He was very helpful in telling us where our problems were coming from and sprayed the interior and exterior. He answered all of our questions and took e... More

We reached out to Kevin Meza for pest control services. He was extremely helpful and offered affordable services. He scheduled our service and David Helm came out to service our home. He arrived early with a call to let me know he was on his way! He was very helpful in telling us where our problems were coming from and sprayed the interior and exterior. He answered all of our questions and took excellent care of us! We highly recommend Vinx if you are looking for an affordable pest control service that offers great customer service, excellent pest control service and will come back at any point to respray! Less

Very knowledgeable and responsive to all inquiries. Fair priced packages.

Zack Ely provided great service and thoroughly explained how the treatments work. This was our first service and so far we are very pleased.

Horrible office staff.. been trying to cancel service for a month and they still charge me and refused to refund for services not rendered. Been getting the run around by Thomas who can't find an email to confirm my cancellation multiple times now. Shouldn't have been this hard and I still want my money back..

Eli is always available if we are I need of anything and is very friendly, I have always had a good experience with Vinx.

Eli was great! He was thorough, honest and explained everything in detail. I use Vinx for several home services.

I love this company

I’ve been using Vinx for about a year and a half. I first signed up after Eli stopped by my house and did a terrific job explaining the services that were being offered and how they would help with pest control at my house. He was extremely straightforward and knowledgeable. After having Eli at my house again earlier today to help out with something I can say he was even better this time. Very pr... More

I’ve been using Vinx for about a year and a half. I first signed up after Eli stopped by my house and did a terrific job explaining the services that were being offered and how they would help with pest control at my house. He was extremely straightforward and knowledgeable. After having Eli at my house again earlier today to help out with something I can say he was even better this time. Very professional, knowledgeable, and overall just a great guy to do business with. I’ve got nothing but good things to say and highly recommend Vinx, especially Eli. Less

Awesome Vinx! Well Done!! Today (05/12/2022) I had a pest control service call. I wish I remembered the technique’s last name but, I can tell you his first name was DOUG. He may be the best service technician that I have ever had! I don’t write this review lightly. These days I know service industries are experiencing many challenges; especially in staffing. Doug proved today to be an amazing rep... More

Awesome Vinx! Well Done!! Today (05/12/2022) I had a pest control service call. I wish I remembered the technique’s last name but, I can tell you his first name was DOUG. He may be the best service technician that I have ever had! I don’t write this review lightly. These days I know service industries are experiencing many challenges; especially in staffing. Doug proved today to be an amazing representative of Vinx Pest Control! My rating of my pest/mosquito control service just went to my all time high. Doug was everything a service rep/tech should be: punctual, well groomed, articulate, highly qualified/experienced, professional in every way. These are qualities that are difficult to find and should be acknowledged which is why I chose to write and applaud his service today. Doug is a huge asset to his employer. Thank you, Doug and Vinx Pest Control and………………give Doug a big raise!! Dina Mathews, Carrollton TX Less

Eli Garcia was very professional and helpful and eliminated my problem big thanks to this guy we are 🐜 free thanks again

I was approached by a door-to-door salesman for Vinx and was told that the service was $45 per treatment. Turns out it was $45 per month for 4 yearly outside treatments. Further, the salesman forgot to tell me that it was a year contract. Finally after 11 months I was fed up and cancelled. Then I was charged again! When I complained I was told by a manager that they were going to send me to colle... More

I was approached by a door-to-door salesman for Vinx and was told that the service was $45 per treatment. Turns out it was $45 per month for 4 yearly outside treatments. Further, the salesman forgot to tell me that it was a year contract. Finally after 11 months I was fed up and cancelled. Then I was charged again! When I complained I was told by a manager that they were going to send me to collections even though I didn't owe anything. Further they said that the salesman couldn't have told me that because he had worked for Vinx for several years. That is untrue, he was a recent hire when he sold me the product. Long story short, I feel like this company cheated me and when I complained they didn't care. Buyer beware!!! Less

Good stuff

Nothing drove me more mad than hearing the scratches from inside my wall at night. I posted in my community page and Eli from Vinx responded and visited my home all in one day. One of the most honest men when it comes to business I've ever met. Would recommend to anyone having issues. Proud to call him a neighbor.

Thank you Eli for the quote and details. You were professional and very educated in the field. My wife and I appreciated the your services. We will definitely be back and recommend you to all.

My nephew found this company on the web for me. I received their bid and two others. I was about to sign with another company, but they took too long to call back. VINX was available and met the research contract agreement with the other company. They came, took their time, and communicated the best plan for me. Highly recommend!!

Murphy was Excellent! Thorough, understood need/concern, answered any questions, made suggestions. Highly recommend VINX for quarterly maintenance and any of your pest needs. Request Murphy.

David Helm was very professional and thorough about everything he did. I’m a happy customer! I recommend this service 100% Vinx gives the BEST service out there. They are good at everything they do! They literally go the extra mile!

Friendly and professional technician! Came soon after we called and came well within the short time window they gave us.

Our technician today was Murphy. He was AWESOME! He was polite, professional and very thorough. We have kids and animals so we appreciate the care he showed as he explained everything that was done and the pointers he gave for between visits. Thanks Murphy!!

Eli is responsive, professional, and knowledgeable. We recently had an ant problem in our kitchen due to the recent cold and rain. Eli took the time to communicate with us even late on a Friday night, and he came out himself the next morning on a Saturday to address out concerns. I would highly recommend this company and especially Eli.

Since I’ve switched our home to be serviced by Vinx it’s been a great experience with a small local company that operates like the big ones and the value of their service and customer service and responsiveness is outstanding for what they charge! Looking for your solution to your pest issues and not breaking the bank? Vinx is the go to! 10/10 recommended by me and our family as well have signed... More

Since I’ve switched our home to be serviced by Vinx it’s been a great experience with a small local company that operates like the big ones and the value of their service and customer service and responsiveness is outstanding for what they charge! Looking for your solution to your pest issues and not breaking the bank? Vinx is the go to! 10/10 recommended by me and our family as well have signed up with them. Reach out to Eli Garcia young man is very respectful and knowledgeable and truly cares about what concerns you, He responded to me within minutes of reaching out due to a spider issue in my daughters room. And on his day off he came to complete a treatment for us no hesitation. Thank you again. Less

Gustavo did a wonderful job and was so kind + detailed!

Chris is our technician for our Summerville home and he is exceptional! He is punctual, very knowledgeable, professional, good family man, and a true gem for Vinx Pest Control! Highly recommend Vinx and especially our technician, Chris.

We have used Vinx for the last 2 years and could not be happier with how responsive, helpful, and consistent they are. They do an excellent job in both keeping the pests away and customer service. They have solved multiple issues in our home and been more than willing to go above and beyond to get the job done. Highly recommend!

(Tradução do Google) Sempre profissional! (Original) Always professional!

The overall stress and nasty feeling that comes when rodents are inside your living space is definitely overwhelming, We called out multiple companies regarding the issue and one of them was Vinx! They set us up with the inspector Eli and literally came out the next day and has been very responsive to any questions my wife and I have! He’s made this process super simple we have been rodent free a... More

The overall stress and nasty feeling that comes when rodents are inside your living space is definitely overwhelming, We called out multiple companies regarding the issue and one of them was Vinx! They set us up with the inspector Eli and literally came out the next day and has been very responsive to any questions my wife and I have! He’s made this process super simple we have been rodent free and Vinx has had exceptional customer service in which we are thankful for! 10/10 recommend Vinx and their inspector Eli! Less

Saw the offer you had on Facebook, seemed like a good deal but come find out this company frowns on servicing condos or it’s how I felt when texting with the Representative. Decided not to go with you at this time as my service would not be guaranteed.

I switched go Vinx after poor results with another company. They have constantly put me at ease despite always being freaked out about any bug in my home. Lol My home was vacant before purchase, so we ended up having a water bug issue in our garage and wasp nests. The last call was for possible termites and The technician Eli Garcia came out. He not only inspected and confirmed they weren’t te... More

I switched go Vinx after poor results with another company. They have constantly put me at ease despite always being freaked out about any bug in my home. Lol My home was vacant before purchase, so we ended up having a water bug issue in our garage and wasp nests. The last call was for possible termites and The technician Eli Garcia came out. He not only inspected and confirmed they weren’t termites, but stayed and educated me on what look for as well as my preventative options. He also went ahead and treated the ants and the rest of the home. When they say “call us anytime for treatment” they mean it!! I hope I’m not their craziest customer, but either way with their level of customer service, they’re stuck with me! Lol Less

Gustavo was professional, polite and very knowledgeable about the services he was providing and the products he was using (we had seen a few roaches inside and numerous wasps outside our house). He was very thorough and we highly recommend him as a service tech!

We are so happy with Vinx!! Nick Reddy came to our house, listened to our concerns and took care of the areas we discussed. Thank you Vinx!!!

No soliciting posted 2x at the home and community entrance. Your employee needs to get off his toy. Quit touching people’s lights and cameras. The Peninsula is a no soliciting community. Be professional.

I attribute the 5-Star Rating I gave your company to the outstanding service provided by one of your technicians, Nick Reddy. I have been truly impressed with the great work Nick does when he services my home. He is very meticulous in how he goes about treating my home for pest control. I feel he does an exceptional job at creating a barrier between the pest and my home based on the level of t... More

I attribute the 5-Star Rating I gave your company to the outstanding service provided by one of your technicians, Nick Reddy. I have been truly impressed with the great work Nick does when he services my home. He is very meticulous in how he goes about treating my home for pest control. I feel he does an exceptional job at creating a barrier between the pest and my home based on the level of treatment he does. He communicates every aspect of what he is doing. I have had other technicians from your company to treat my home and did a good job, but Nick has really given me the satisfaction I been looking for from my pest control treatments. What I mean by this is when others have treated my home I would still have to kill spiders only days after they left and sometimes throughout the months following. I was actually considering changing pest control companies because of this reason. It was only weeks after Nick treated my home that I decided to stay with Vinx. Nick has treated my home the last two times and I haven’t encountered any spiders inside of my home and the ones I did see on my patio and in my garage were already dead. This is exactly how pest control should work. I really feel Nick is the consummate professional when it comes to this line of work. He truly loves what he does and makes sure you are completely satisfied with the work he has done prior to his departure. I couldn’t be happier with the work he does and definitely want him to be the one to treat my home in the future. I feel Nick should be in a position to train the other technicians on his treatment techniques because what he does delivers the level of protection that people are paying for. Less

Supposedly I had signed up for a one year contract, that I don’t remember signing up for. After several attempts to schedule back due services, I finally decided to cancel their services. They told me I could not and had two payments left before I could cancel and they would go to collections if I didn’t pay. I said OK, and paid the outstanding balance (one month) and told them I wanted to cancel... More

Supposedly I had signed up for a one year contract, that I don’t remember signing up for. After several attempts to schedule back due services, I finally decided to cancel their services. They told me I could not and had two payments left before I could cancel and they would go to collections if I didn’t pay. I said OK, and paid the outstanding balance (one month) and told them I wanted to cancel after my next payment and that I was done with them. Now three months later they are STILL charging me, STILL not performing services, and not responding to my texts or calls. WHEN they came, we had little to no bug problems. Unfortunately those times were few and far between. They would tell us they “performed services” but you can’t enter the back of the house without our permission and they maybe only rang us to enter the back twice. The owner even sent a text and said “if you have any issues, please reach out” so I did. Almost a week later and no response. The product was good. Unfortunately their services are terrible. I do not recommend them, at all. Other companies may be more expensive, but it’s worth the price to deal with people who are more professional. Less

Vinx does an oustanding job. My Service Pro was Gustavo. He took pride in his job and did everything in a professional manner.

IN RESPONSE TO WHAT WAS REPLIED TO ME: First off, if Doug ever reported that the problem had cleared up that was a blatant lie. If that were the case we wouldn't have called for him to come back. Secondly, another blatant lie nothing is shipped in my garage where my business is run! I am a couponer which I physically go out and purchase the items in my garage on shelves!!! If you have no knowledg... More

IN RESPONSE TO WHAT WAS REPLIED TO ME: First off, if Doug ever reported that the problem had cleared up that was a blatant lie. If that were the case we wouldn't have called for him to come back. Secondly, another blatant lie nothing is shipped in my garage where my business is run! I am a couponer which I physically go out and purchase the items in my garage on shelves!!! If you have no knowledge of things that were told to you then it's best to not repeat them. If the owner (s) water a private conversation with me then there was no need to come on here publicly and post a novel of the history and half of it is false. I'm very easy to please but the quickest way to upset me is to spew out false things about me!!!! I leave excellent reviews and said great things about Doug which speaks volumes for the company I just don't agree the product is effective but I didn't know that Doug was a liar and I don't appreciate that AT ALL!!!!!!! ORIGINAL POST The technician Doug was very polite and pleasant to work with but I'm completely dissatisfied with the service received. After the issue seemed to not get better , I contacted Doug and he came back out a couple of times to try to fix the issue I will admit he was willing to help. But whatever method they use is just not effective. I contacted him about a month ago letting him know that the problem hadn't gotten any better and he said he would come back out and I never heard anything else. That was my experience the last 2 times I contacted him where I was forgotten about and had to reach out to them AGAIN to actually get scheduled. 😔 I recommend going with someone who offers the heat treatment because whatever powder substance they use is a waste of money and it saddens me because we don't have money to throw away. Less

We had Leon and he was fantastic! He worked hard and was such a pleasure! I will be asking just for him every time!!

I had an issue with carpenter ants buried into one of the exterior walls of my home. Eli, one the technicians came out and did a throughly examination of the affected areas and provided a proper explanation on how to treat the issue. He even took it a step further and pointed out the hole in my roof siding was most likely attracting squirrels due to the greasy spots on the wood. After he was fini... More

I had an issue with carpenter ants buried into one of the exterior walls of my home. Eli, one the technicians came out and did a throughly examination of the affected areas and provided a proper explanation on how to treat the issue. He even took it a step further and pointed out the hole in my roof siding was most likely attracting squirrels due to the greasy spots on the wood. After he was finished, he provided a follow up outline with options for continuing treatment along with some education on things to keep an eye when it comes to pest invasion. Highly recommend using this company. Less

Aaron was just here and did a very thorough job spraying for mosquitoes, completing the quarterly pest control service and checking/refilling our rodent traps. We have noticed a great difference since Vinx has started this service. Good work Aaron!

I have been a satisfied customer of Vinx Pest Control for one year now and I'm so glad I chose them. I have their Home Guard Warranty plan and received my 3-month preventative treatment by Aaron today. Aaron was extremely efficient in servicing my home. He addressed all of my concerns and was very detailed in the work he did, he communicated what actions he took, and was very professional. I ... More

I have been a satisfied customer of Vinx Pest Control for one year now and I'm so glad I chose them. I have their Home Guard Warranty plan and received my 3-month preventative treatment by Aaron today. Aaron was extremely efficient in servicing my home. He addressed all of my concerns and was very detailed in the work he did, he communicated what actions he took, and was very professional. I can enjoy my backyard a little more comfortably with Vinx. I'm very pleased! Less

THANK YOU VINX! Eli did a spectacular job with identifying entry point around my home and also being helpful with our bug problems as well and got us set up with the appropriate services needed! I’m glad to have called Vinx. I want to also thank James for setting us up with our inspections he was very helpful!!

Jess, one of your route managers paid our neighborhood an unsolicited visit this week. Our neighborhood has a strict NO SOLICITING policy! It's clearly and legally posted at the entrance, and enforced by our HOA. I informed her that she was illegally trespassing on my property, and to leave immediately. She continued to argue with me about how she was allowed to be on my property, and just kept o... More

Jess, one of your route managers paid our neighborhood an unsolicited visit this week. Our neighborhood has a strict NO SOLICITING policy! It's clearly and legally posted at the entrance, and enforced by our HOA. I informed her that she was illegally trespassing on my property, and to leave immediately. She continued to argue with me about how she was allowed to be on my property, and just kept on and on. She was very argumentative, unprofessional, and rude. Could've just exited the neighborhood and went on down the road. However, she continued to pester my neighbors. Because of her arrogance, Anderson County Sheriff was dispatched and she was then commanded by the police officer to leave the neighborhood. You should train your employees to do better. Less

On time and products seem to be very good. Gets rid of pests. Thanks.

Knocking on my door at 8:30 disregarding ALL of my anti soliciting signs, in the front yard, and on my door. EMILY apparently can’t read and doesn’t listen that I already have pest control with Croach. There is nothing more annoying than door to door soliciting ESPECIALLY when you ignore every sign asking not to. If your representative is going to ignore my request in the beginning what would mak... More

Knocking on my door at 8:30 disregarding ALL of my anti soliciting signs, in the front yard, and on my door. EMILY apparently can’t read and doesn’t listen that I already have pest control with Croach. There is nothing more annoying than door to door soliciting ESPECIALLY when you ignore every sign asking not to. If your representative is going to ignore my request in the beginning what would make you think I wouldn’t be ignored under a contract? Less

If I could rate this company worse I would. Had service for about a year and have been lied to at every turn. I have been billed like clockwork every month only to receive no services. On initial sign up we were told that we would have a pest control person come out monthly. Then they said, pest control will only come out of you call and schedule the date. Finally, the new lip service is, oh we b... More

If I could rate this company worse I would. Had service for about a year and have been lied to at every turn. I have been billed like clockwork every month only to receive no services. On initial sign up we were told that we would have a pest control person come out monthly. Then they said, pest control will only come out of you call and schedule the date. Finally, the new lip service is, oh we bill you monthly but we only come out for quarterly service. This company has absolutely no handle on their schedule and service is at a zero. Do yourself a favor and don’t waste your time with Vinx “services”. What a laugh. Less

Noel lent me his expert advise and worked with me to find a long term, cost efficient solution to my pest problem. That sort of personal attention and commitment to resolving your customers concerns is why I will gladly reccomend Vinx to anyone looking to rid their home of pests for good.

Nick Morales worked on my houses and provided excellent service and great communication.

Angel was both professional and personable and seemed to really care about my satisfaction. I would call him or recommend him for any pest control concern!

I have been EXTREMELY satisfied with the services provided by Vinx Pest Control. Their flexible scheduling, professional technicians, personal service and attention to detail have set them apart from their peers. On a recent typical visit, my technician, Austin, notified me of his arrival time, inquired on any special services needed, performed a VERY thorough pest and termite inspection/treatm... More

I have been EXTREMELY satisfied with the services provided by Vinx Pest Control. Their flexible scheduling, professional technicians, personal service and attention to detail have set them apart from their peers. On a recent typical visit, my technician, Austin, notified me of his arrival time, inquired on any special services needed, performed a VERY thorough pest and termite inspection/treatment, and took the time to text a detailed summary of all work performed and the results of his inspections. The ultimate testament is I have not encountered any pests or termites since Vinx took over caring for my property. WELL DONE!! Less

Nick was very friendly and professional. He showed concern for my property and asked questions. I’m very pleased with his service. Thanks!

So grateful to Eli Garcia for coming out and taking his time, walking through all of our options for the best fit for our needs. Great guy! Very knowledgeable. Would recommend to all.

Vinx Pest Control is by far the best Pest Control service I've ever used. They are super reliable, responsive, and just an overall great and honest company! Give them a try and you'll be hooked. I've never considered a Pest Control company, but I happened to give them a try and am now a customer for life.

I called Vinx Pest Control after using about 5 other inferior pest control companies over the last 10 years. Gustavo was my technician, and I have to say he did an exceptional job treating my house and yard. I have NEVER seen a tech with more attention to detail. I watched him treat areas of the house no other Tech has ever even mentioned. He was very friendly, courteous and professional as well,... More

I called Vinx Pest Control after using about 5 other inferior pest control companies over the last 10 years. Gustavo was my technician, and I have to say he did an exceptional job treating my house and yard. I have NEVER seen a tech with more attention to detail. I watched him treat areas of the house no other Tech has ever even mentioned. He was very friendly, courteous and professional as well, using shoe covers inside the house, wearing a mask/gloves at all times (Covid protection), etc.. I HIGHLY recommend Vinx, and you should request Gustavo! Less

Thank you Nick and Chad for installing the bait traps and informing me of the locations. I appreciate you both explaining the traps' function. Your friendliness and knowledge of the products is appreciated.

Great service! I called for an in between service and they got me on the schedule quickly. Super professional and knowledgeable! Highly recommend.

Gustavo did a great job. He was thorough and performed all of the preventative services and inspections that he described beforehand. He was prompt, polite, and his communication was clear and concise. I'm glad I have contracted with Vinx, and would certainly welcome Gustavo as my technician in the future.

I have been using Vinx for just over a year now and they offer great services. Today, Angel came by for an off-cycle treatment and we could not be more pleased with his professionalism and support. He provided insight and tips for us to use going forward and he was nothing short of extraordinary. Thanks to Vinx and Angel for your continued honest, proven & professional service.

I am a new customer and just had Vinx Pest Control inspect and spray my house for the first time today. After a bad experience with another pest control company, this experience was top notch. Mario was extremely professional, respectful, nice, and explained everything with great detail. I would highly recommend Mario and Vinx for your pest control needs.

Eric was excellent! He was professional, efficient and courteous. I so much appreciate how he took the time to hear my conerns and then went about doing a thorough application inside and outside my home. He sets a high standard for service! Thank you.

Had them on my previous home in Dallas and kept them when I moved to frisco

The team went above and beyond with their services. So personable and patient with my questions. Well done!

Gustavo was my technician and he was very thourogh. On time and very polite.

Gustavo was very professional and did a great job making sure our yard is safe from bugs and rodents. I highly recommend him. Just let him know your concerns and he will take care of you. I would like him to service our home regularly. Thanks Gustavo.

They are in time. They sprayed all over as asked. Very professional service.

Nick is another great Vinx employee, always helpful and knowledgeable!

Having a rodent problem makes you feel so icky! That said, Eli took the time to show me what was going on, explain rodent behavior and assure me everything was fixable. He was incredibly thorough and not pushy at all. I felt like he truly wanted what was best/right for me and my husband.

Eli was fantastic! He was punctual, polite, and fully answered every question we had. Couldn’t more highly recommend Eli and Vinx for pest control!

Gustauo with Vinx Pest Control was on time, friendly, honest and did the best job we have ever had done on our house. Even all our fur babies loved him. Their eco friendly product made it safe for them as well. He reminded me of their 100 % guarantee but I think he did such a great job that I do not have to worry about that.

Nick was our technician and he was very polite and took care of all of our pest issues. He was very knowledgeable about the pests that we had and took care of everything for us.

Wonderful customer service! Eli was very thorough, sent me pictures of the bare trap locations and even helped fix my back gate latch! He definitely went above and beyond. This was our first service but so far, we couldn’t be more pleased!!

Service Tech (Angel) was efficient, competent, and friendly! I think VINX is the best! RJ

Today Saturday I drove 2 hours on the way to visit the offices and it is closed. Modify your hours in Google. Please, I had a great business for my ranch but I had to visit your competition.

Great service and showed on time!

**EDIT**. Totally changed how they do things. The last couple of treatments they never showed or called. We called about possible mice in our garage and they sent out an “inspector”. Long story short a lot of unnecessary items were presented to me with a bill of over $1,300. I felt taken advantage of so we are cancelling our service with them and already have a new company taking care of us the t... More

**EDIT**. Totally changed how they do things. The last couple of treatments they never showed or called. We called about possible mice in our garage and they sent out an “inspector”. Long story short a lot of unnecessary items were presented to me with a bill of over $1,300. I felt taken advantage of so we are cancelling our service with them and already have a new company taking care of us the trustworthy way. Sad to leave a negative review. We have always had great service with Vinx. They are usually able to get out to our house within days of calling. Today, was a recall appointment because we live in a new neighborhood and there is a lot of activity...so the pests are finding a new home with us...boo. Our tech today was Oscar. He was very professional. He explained everything to me and asked me to walk around outside with him to show him the areas of concern-I appreciated that invitation....that way I didn’t feel like I was hovering or getting in his way! (No one likes someone looking over your shoulder while you work😉). Oscar gave me tips on how to deter flies, how to clean our shower drain so any don’t come up through it and areas to watch for wasps coming back to look for their (destroyed, now) nest. We live in a new build and he showed me areas that needed caulking so wasps don’t build their nests there-those were places I would have never noticed! He wore his mask and gloves the entire time-even though it is 100 degrees outside. Oscar was fast, courteous, professional, knowledgeable and easy to talk to. When it’s time to schedule our next service, I will be sure to ask for Oscar. Thank you Oscar!! Less

Angel serviced my new house and he is amazing! We have been Vinx customers for years and have no complaints. Angel walked me around our new house to show potential problem areas, he was friendly and extremely knowledgeable!

Very professional company. Gustavo was very punctual and helpful in explaining everything. He went above and beyond to assist us while accommodating our schedule and needs. Will definitely recommend him.

Vinx Pest control always goes above and beyond! Very impressed with their work ethic!

I have been a Vinx customer for almost 2 years now. I have said this before and it still holds true to this day. Vinx is a customer service company that just so happens to handle pest control. I am sure if you do a little research a lot of pest control companies use the same methods. The difference with Vinx is the higher quality of service. Their exterminators are respectful of your property and... More

I have been a Vinx customer for almost 2 years now. I have said this before and it still holds true to this day. Vinx is a customer service company that just so happens to handle pest control. I am sure if you do a little research a lot of pest control companies use the same methods. The difference with Vinx is the higher quality of service. Their exterminators are respectful of your property and very thorough. If you have the ability to make a request ask for Tony. Less

Hello, Gustavo did a great job. He was very attentive to all my concern and went extra mile to address the pest issue In the house. I will be request for him by name for my next visit.

Gustavo showed up at my house right on time. He was very courteous and took his time to explain to me what he is going to do for my mice problem in the attic. He explained there are a lot of different ways to get rid of the mice in the attic. He explained why certain ways are better than others and what he is going to do for me.

Gustavo was my Vinx Pest Control exterminator and he did a great job. I will continue to use their service!

Excellent Service Again! Another appointment with Eli, this time. Wow! Beyond great service! He didn't rush to leave and takes the time to hear any homeowners concern! I just can't imagine using any other company as I have consistently received great service along with great product!!! Thank you! ..,............................. Great service! But as you can read from my posts.... this is... More

Excellent Service Again! Another appointment with Eli, this time. Wow! Beyond great service! He didn't rush to leave and takes the time to hear any homeowners concern! I just can't imagine using any other company as I have consistently received great service along with great product!!! Thank you! ..,............................. Great service! But as you can read from my posts.... this is their standard. ..................... Today, I had my regular account pest control visit, which occurs every three months, and Gustavo was awesome! Gustavo is so professional, respectful and thorough! Thank you for excellent service Gustavo! Less

I’ve been a long time customer of Vinx. They are great at customer service! I’ve used them at 3 houses now for different services. They always delivered what they have indicated they would. They are personable and take the customers concerns seriously. Great organization with reasonable pricing and are highly responsive. I would highly recommend them. Most recently Eli worked to get us set... More

I’ve been a long time customer of Vinx. They are great at customer service! I’ve used them at 3 houses now for different services. They always delivered what they have indicated they would. They are personable and take the customers concerns seriously. Great organization with reasonable pricing and are highly responsive. I would highly recommend them. Most recently Eli worked to get us set up in our new home he was excellent. Less

Eli the technician came out and did a great job. He was incredibly knowledgeable and walked through the ins and outs of home ownership and the lifelong battle with keeping pests out.

Vinx is awesome! I feel like I don’t even need to speak with customer service and get first hand attention from the owner. Very good company.

Eli came by this evening and did an amazing job like he did last time! He had asked of me to leave Vinx and himself a review but I had forgotten.. so I was going to give him a tip and a review once he completed my service! Eli to my surprise kindly refused the tip and asked that I leave a review not only for him but all of the other techs that he works with and it explained it would go towards a ... More

Eli came by this evening and did an amazing job like he did last time! He had asked of me to leave Vinx and himself a review but I had forgotten.. so I was going to give him a tip and a review once he completed my service! Eli to my surprise kindly refused the tip and asked that I leave a review not only for him but all of the other techs that he works with and it explained it would go towards a tip for all of them. So I couldn’t let him down this time I asked him to give me all the names so I can list them on here and get it done for him as this request was very humble of him! Here is 5 Stars for the gentleman below! (Mario / Tony / Ryan / Angel / Gustavo / Tristan / Doug / Vincent) He explained this is the A-Team at Vinx and they all will one day come by and do just a great a job! Thank you guys in advance and Vinx thank you for having such amazing professional guys and Eli thank you for doing a great job young man! Less

Eli came by today and was very professional and aware, very thorough job done by him. Reminded me why I chose Vinx and made me realize it was a great investment to do business with them! Answered all my questions and went above and beyond my concerns of pests! Thank you Eli and Vinx!

Eli was wonderful!

Eli came by today and definitely put a spot light on the quality of work Vinx does and showed that they are willing to go above and beyond. Eli ensured me any of the other technicians that would ever come by to do my service would do just a good a job as he did if not better!! This young man has won my business for Vinx for years to come, Eli thank you for answering all of my questions and Vinx... More

Eli came by today and definitely put a spot light on the quality of work Vinx does and showed that they are willing to go above and beyond. Eli ensured me any of the other technicians that would ever come by to do my service would do just a good a job as he did if not better!! This young man has won my business for Vinx for years to come, Eli thank you for answering all of my questions and Vinx thank you for amazing service! Less

Eli was very professional and efficient. I really appreciate the time he took to inquire about the issues and explain his plan of attack. Great service!

Ask for Eli Garcia. He is knowledgeable and detail oriented; he will go above and beyond getting the job done by helping you understand strategies to keep your home pest free in ways which best complement Vinx’s professional service while helping you understand the professional service which best meets your needs. Tradespeople who are good at their job and also good communicators and responsive... More

Ask for Eli Garcia. He is knowledgeable and detail oriented; he will go above and beyond getting the job done by helping you understand strategies to keep your home pest free in ways which best complement Vinx’s professional service while helping you understand the professional service which best meets your needs. Tradespeople who are good at their job and also good communicators and responsive schedulers are not often encountered. Again, ask for Eli Garcia. He’s clearly a seasoned professional, and anyone else you could ask for would be second rate. We trust Eli when it comes to servicing our properties. Less

Unfortunately I am going to give Vinx a 1 Star. I tried to hire them to treat our new home. The video really sold me on wanting to have them come out but we never were able to revive services from them. I reached out and then received an email saying they would contact me as soon as the next day to get an appointment scheduled, but instead received a phone call the next morning stating that they ... More

Unfortunately I am going to give Vinx a 1 Star. I tried to hire them to treat our new home. The video really sold me on wanting to have them come out but we never were able to revive services from them. I reached out and then received an email saying they would contact me as soon as the next day to get an appointment scheduled, but instead received a phone call the next morning stating that they were at the house and no one was home (We hadn’t closed yet and had they called to set up an appointment I would have told them that instead of them wasting their time driving all the way to Rockwall) so we set up an appointment for 10/30 between 12-2pm. I got to the house at 11:30 on the 30th and there was a note on the door saying they had been there at 8:55. I called and they stated the appointment was from 8-10, I told them that had never been made aware of the appointment time change. The gentleman checked and confirmed the appointment had been discussed between us from 12-2 and said he wasn’t sure what happened- he said he would reach out to the another tech and see if they could squeeze me in- they called back and said they put me on for sometime during the day Friday- no one ever showed up- so I sat in a completely empty house ALL day (from 1130-630) with a 9 month old waiting for someone to show up and I didn’t even receive a call stating that they wouldn’t be able to make it. And no one tried to reach out today either to even try to set up a new appointment or apologize. We’re new to town and were looking to establish a long standing pest control services. We’ll keep looking. Less

Eli with Vinx was fast, yet thorough, very informative and took the time to fully explain what we were paying for. He was very professional, and very friendly. I highly recommend to anyone dealing with pests!

Amazing Service! Tony was professional, knowledgeable, and paid great attention to detail with our terrible flea problem. He was very kind and understanding, it truly felt like one of our own family had come to help us out!

Definitely impressed with Eli what an amazing young man! Did the most thorough job I’ve received in a long time and also in a timely manner, answered all my questions and even answered my call yesterday and answered some more! Seriously Vinx congratulations on Eli and thank you for such an amazing job well done by your team of technicians! Will always recommend Vinx and Eli 🙌🏼!!!

Angel was so great!! He was super helpful, being a new homeowner having good helpful people especially when it comes to bugs.. was super important! Can’t wait to continue working with them!!

Must say Eli is a blessed young man with the ability to make people smile and this young man is so articulate, can’t thank Vinx enough for sending such a great tech like Eli to do my service needs! Thank you and bless Eli and Vinx!

Eli is the best Vinx tech, so thorough and knowledgeable! He really made sure to understand the problems I was having and help me address them. Vinx has been such a great company to work with, I’m glad I switched to them last year.

We love Vinx! Thank you Angel for always taking such good care of our home and our needs with pest control. You are always so full of knowledge and explain in detail what you’re treating and how it will help our home. Angel is the best tech!!

Eli came by for service. Did great!

Normally I’m not one to leave reviews but I must brag on Vinx Pest Control and Eli García, they came out for my quarterly service today and Eli performed a very thorough treatment then advised me of some entry points I had to my crawl space, and explained to me that it could be just big enough for rodents and by rodents i mean RATS! Disgusting and unwanted!! But he was nice enough to set me up fo... More

Normally I’m not one to leave reviews but I must brag on Vinx Pest Control and Eli García, they came out for my quarterly service today and Eli performed a very thorough treatment then advised me of some entry points I had to my crawl space, and explained to me that it could be just big enough for rodents and by rodents i mean RATS! Disgusting and unwanted!! But he was nice enough to set me up for a free inspection and even took the time to check my attic and definitely glad he did because I had rat droppings everywhere! Eli answered all my questions and explained everything of what to expect when Vinx does inspections. THANK YOU ELI AND VINX! Less

Wonderful and timely service. We've used Vinx for 3+ years and rarely encountered any issues with pests in our home. We did once with ants and they were there the following day to address it immediately and that was it.

The Vinx Pest Control team consistently provides great services. They are responsive to any pest concerns and available when needed. Most recently Eli treated our property for quarterly services. He took the time to answer all of my questions and address concerns I had. Many thanks, Vinx Pest Control!

Eli was very helpful and I appreciate him willing to go the extra mile for us. All services need to be like this.

Quite pleased to see how knowledgeable Eli Garcia was about addressing my concerns over the rodent bait being used and the impact to other domestic animals. Also learned quite a bit about the habits of rats, mice as well as other insects and some preventions I should be taking to minimize their presence

Eli was very informative, he did a through job. We appreciated his professionalism.

After reading the reviews, I decided to have Vinx out for service. I kind of think about pest control companies similar to carpet cleaning services, in that they lure you out with an offer and then the sales pitch starts. I was pleasantly surprised to see that this was not the case with Vinx! Mario was the one who visited, and actually treated the house for more than I had expected. He was ve... More

After reading the reviews, I decided to have Vinx out for service. I kind of think about pest control companies similar to carpet cleaning services, in that they lure you out with an offer and then the sales pitch starts. I was pleasantly surprised to see that this was not the case with Vinx! Mario was the one who visited, and actually treated the house for more than I had expected. He was very professional and helpful, and I don't regret having Vinx out or signing up for their ongoing service. Less

We had a wonderful experience with Vinx! Eli was amazing and extremely thorough. He was friendly, helpful and informative! If you have any issues and need a good pest control company i would definitely recommend them!

I have had Vinx for around two years now and I am very happy with their service. They are easy to get ahold of and schedule service. They are quick to come out when you have an urgency and even the owner checks with you to make sure you are happy with their service. My most recent routine service visit was by Eli and he was awesome! He was super friendly, helpful and knowledgeable and he too... More

I have had Vinx for around two years now and I am very happy with their service. They are easy to get ahold of and schedule service. They are quick to come out when you have an urgency and even the owner checks with you to make sure you are happy with their service. My most recent routine service visit was by Eli and he was awesome! He was super friendly, helpful and knowledgeable and he took care of everything I needed. Really enjoyed his service! Thanks Eli!! Less

Angel was very helpful in addressing the pest problems inside my home.

Ryan was a really nice guy. He was friendly and came in and did his job. Ever since he came I haven't had anymore trouble with Spiders. Ryan is real cool. He did a great job

I usually never leave any reviews but the service that I had received from Vinx over the year has been incredible. Last service I received from Angel was 5 star service. The technician was very professional and knowledgeable. Technician was able to resolve my issue and help me understand the problem. I would not choose any other pest control beside Vinx. They are simply amazing.

Angel was very knowledgeable, very helpful, and very easy to work with.

Vinx Pest Control has been doing a great job in my home for almost 3 years. If we have any issue they show up promptly. Last visit Mr Angel reviewed the entire house and also provided very helpful information about the maintenance.

Eli was awesome! We recently had some unwanted fruit flies we could not seem to get rid of. Eli took care of our home but also educated us on the best ways to ensure our unwanted guest do not return. Very professional and obviously takes pride in his work.

Vinx pest control is local business. They are very responsive, through and that reflects in their work. The owner Ryan has responded late / night when we found ant colony, spiders inside and sends somebody out pretty fast. Tyan came out several times, including heavy rain and provides excellent service and advice.

Professional and customer focused. I mentioned spiders in the garage and in no time the garage was treated. I don’t need to worry about my dogs going out into the treated area since Vinx uses pet friendly chemicals. Great service and at a great price!

I love working for such an amazing company where we strive to satisfy the needs of our customers no matter what obstacles we face!

I couldn’t be happier with today’s service! Had Eli as my tech and let me tell you it’s hot and that didn’t stop him from going above and beyond, answered all my questions even called the office and got me set up to do my mosquito service even though he was just here to do my general pest service! Young man work ethic is great and very professional! Hope to see more of him. Thank you Vinx!

Fantastic service! Eli was professional and listened to my needs and best of all....did a great job! Thank you VInx!

Eli and his tech did an excellent job on my pest control this time. He was very informative and explained what he was doing and why. They covered every bit of my yard and back shed. They’re always on time, available when needed, guarantee their work and always answer my questions. I’ll will always use them for pest control!

A newly found flea infestation was quickly demolished by Vinx Pest Control for a very affordable price that includes a 2 week check up service. Ryan was my service pro and he was very informative, direct and well mannered. The recovery time was only 3-4 hours so I could return back home at a reasonable time. Their service covered the inside and outside, including every baseboard in the home. Than... More

A newly found flea infestation was quickly demolished by Vinx Pest Control for a very affordable price that includes a 2 week check up service. Ryan was my service pro and he was very informative, direct and well mannered. The recovery time was only 3-4 hours so I could return back home at a reasonable time. Their service covered the inside and outside, including every baseboard in the home. Thanks to them my 4-legged kiddos won’t be scratching anymore! Less

The technicians are nice and always do an excellent job. Since we started the mosquito service my wife doesn't mind hanging out in the backyard. 5 thumbs up Vinx Pest Control

Eli our technician from Vinx Pest Control was very professional and courteous. He went above and beyond in locating where the pest might be hiding. He explained each step and what to expect next. Would highly recommend him to anyone in need of pest control service.