Very thorough and professional. Also personable. They solved the problem. Thank you.

Brennon. was on time for each visit and wore his mask during this pandemic. He was very informed and explained things very well to me. This new way of treating bedbugs is so much nicer than the heat treatment I received many years ago were they bring in ovens to your home. It was very discreet, as well. The neighbors never would have known and that is important to me. The person that scheduled my... More

Brennon. was on time for each visit and wore his mask during this pandemic. He was very informed and explained things very well to me. This new way of treating bedbugs is so much nicer than the heat treatment I received many years ago were they bring in ovens to your home. It was very discreet, as well. The neighbors never would have known and that is important to me. The person that scheduled my appointments was also very informative. Hopefully it works as well as I think it has so far. I also had my sons place treated which is In an Apartment complex in San Francisco. He had a very bad infestation and after the first treatment my son thought it was amazing!! I got just a couple bedbugs ( from my son visiting me) and as far as I can tell, they are gone. My place was sprayed a month ago and then for the second spraying, which is included, one week ago. Less

James in the man.. Friendly, courteous and professional!! I would recommend!!

HeatRx knows they are dealing with a distressing situation and are very professional and thorough.They took the time to explain the process to me and ensured that all of my many, many questions were answered. HeatRx truly stands by their work and their guarantee.

Excellent and very knowledgeable.

On Sept 3, 2020, I desperately called for service to exterminate rodent mites that invaded my home.The gentleman that I spoke with over the phone helped arrange an appointment for service. He was very patient and understanding. The two technicians that responded were on time and very professional. They did a great job! We saw results the same day and will highly recommend your service in the futu... More

On Sept 3, 2020, I desperately called for service to exterminate rodent mites that invaded my home.The gentleman that I spoke with over the phone helped arrange an appointment for service. He was very patient and understanding. The two technicians that responded were on time and very professional. They did a great job! We saw results the same day and will highly recommend your service in the future. Less

I thought I had a bed bug problem and when I called HeatRx, a person picked up the phone. That was the first awesome sign. They asked me a few questions to understand the situation and we scheduled an inspection date / time window. James, the technician who came to perform the inspection, was sincere, kind, and professional. He called to let me know he was heading in my direction and arrived whe... More

I thought I had a bed bug problem and when I called HeatRx, a person picked up the phone. That was the first awesome sign. They asked me a few questions to understand the situation and we scheduled an inspection date / time window. James, the technician who came to perform the inspection, was sincere, kind, and professional. He called to let me know he was heading in my direction and arrived when he said he would. He performed a very thorough inspection and didn't find evidence of bedbugs. What I want to really emphasize in this review is that I felt super taken care of. If there was a problem, I felt confident that James had it under control and would walk me through the process. I felt that he had my best interests in mind. He was really sincere. In my search for finding a pest control company to help me out, I ran into interactions with other companies that made me feel like maybe I should not trust them. Some interactions felt more like sales transactions. Big companies put me on extensive holds and others had recorded/robotic menus that required me to dial multiple numbers before (maybe) I'd reach a customer service rep. HeatRx was just really conscientious and professional. They made the process simple and easy. If any of my friends ever run into bed bug issues, I'll recommend HeatRx to them. And, if I ever have a pest issue in the future, I'll be giving them a call back. Less

professional and helpful

Professional. Efficient. Knowledgable. A great first customer touchpoint! (I'm in customer satisfaction at an enterprise tech company, so great service is a. very important, and b. easy to recognize in James.)

Very professional and affable. Cody listened carefully to my input about where I'd found evidence of bugs, behavior patterns, and concerns about my pets, and he was very thorough with the treatment, covering all the problem zones we'd discussed, plus typical areas such as baseboards and bed frame and upholstered furniture. Very happy with the execution of the service - have started seeing results... More

Very professional and affable. Cody listened carefully to my input about where I'd found evidence of bugs, behavior patterns, and concerns about my pets, and he was very thorough with the treatment, covering all the problem zones we'd discussed, plus typical areas such as baseboards and bed frame and upholstered furniture. Very happy with the execution of the service - have started seeing results with this new treatment approach and am hopeful that the bugs will be gone forever after this. Less

We discovered that our new house had bed bugs 3 weeks after moving in. We were frustrated and were considering doing self treatment, but ultimately made the right decision by turning to HeatRx. They are not the cheapest option, but they are by far the best value. We purchased their heat treatment package and they blasted our entire house up to 130F and killed all those bugs right then and there. ... More

We discovered that our new house had bed bugs 3 weeks after moving in. We were frustrated and were considering doing self treatment, but ultimately made the right decision by turning to HeatRx. They are not the cheapest option, but they are by far the best value. We purchased their heat treatment package and they blasted our entire house up to 130F and killed all those bugs right then and there. As part of the package, they came back 2 weeks later and did a second smaller treatment with earth friendly chemicals. They were professional, timely, and we have not had any issues for a year now. I am very happy that we opted to use them! Less

Jared has been great working with! Their team is always professional and kind. They listen to any concerns that I have.

I appreciate James' thorough and prompt assessment of the bedbugs in our apartment. Especially grateful that he could come out so quickly after a holiday weekend and that we can start treatment this week. Their treatments in our apartment gave me peace of mind! I highly recommend HeatRX!

Amazing!! You guys did such a great job! I left a review on Yelp, and I've actually never written a review before of a company in my life, so well done :) If you have any issues with bed bugs, you HAVE to go to these guys. They made a special circumstance for our apartment, and were so kind and responsive. Also, their prices were really reasonable. If there are any reviews that say otherwise, ign... More

Amazing!! You guys did such a great job! I left a review on Yelp, and I've actually never written a review before of a company in my life, so well done :) If you have any issues with bed bugs, you HAVE to go to these guys. They made a special circumstance for our apartment, and were so kind and responsive. Also, their prices were really reasonable. If there are any reviews that say otherwise, ignore them! They are the real deal, and the only company I would go to! Less

Jared was very personable, knowledgeable, resourceful, and generous with his time. He is a true expert in his field, and provided us with a wealth of information about bed bugs and how to protect oneself while traveling. He installed traps for our bedroom, install dead traps at different section of our apartment, treated the baseboards with a long lasting residual product in the event any bed bug... More

Jared was very personable, knowledgeable, resourceful, and generous with his time. He is a true expert in his field, and provided us with a wealth of information about bed bugs and how to protect oneself while traveling. He installed traps for our bedroom, install dead traps at different section of our apartment, treated the baseboards with a long lasting residual product in the event any bed bugs come from neighboring units they will encounter and perish. Less

Intial visit and estimate was great. Very professional and nice. Told us he didn't see anything but we planned to take preventive measures just in case because a family member may have brought some over.

Great experience with Jared from Heatrx. I was convinced we were dealing with a bedbug infestation and sent him a desperate text and some pictures in the middle of the night. He got back to me early the next morning and came by to do a free bed bug inspection of our house at noon. Turns out we don't have bedbugs, but possibly rodent mites. He was patient, reassuring and gave us some good advice f... More

Great experience with Jared from Heatrx. I was convinced we were dealing with a bedbug infestation and sent him a desperate text and some pictures in the middle of the night. He got back to me early the next morning and came by to do a free bed bug inspection of our house at noon. Turns out we don't have bedbugs, but possibly rodent mites. He was patient, reassuring and gave us some good advice for moving forward. I really appreciated his timely response. Would definitely recommend. Less