based on 11 reviews
professional and helpful
Professional. Efficient. Knowledgable. A great first customer touchpoint! (I'm in customer satisfaction at an enterprise tech company, so great service is a. very important, and b. easy to recognize in James.)
Very professional and affable. Cody listened carefully to my input about where I'd found evidence of bugs, behavior patterns, and concerns about my pets, and he was very thorough with the treatment, covering all the problem zones we'd discussed, plus typical areas such as baseboards and bed frame and upholstered furniture. Very happy with the execution of the service - have started seeing results
We discovered that our new house had bed bugs 3 weeks after moving in. We were frustrated and were considering doing self treatment, but ultimately made the right decision by turning to HeatRx. They are not the cheapest option, but they are by far the best value. We purchased their heat treatment package and they blasted our entire house up to 130F and killed all those bugs right then and there.
Jared has been great working with! Their team is always professional and kind. They listen to any concerns that I have.
I appreciate James' thorough and prompt assessment of the bedbugs in our apartment. Especially grateful that he could come out so quickly after a holiday weekend and that we can start treatment this week. Their treatments in our apartment gave me peace of mind! I highly recommend HeatRX!
Amazing!! You guys did such a great job! I left a review on Yelp, and I've actually never written a review before of a company in my life, so well done :) If you have any issues with bed bugs, you HAVE to go to these guys. They made a special circumstance for our apartment, and were so kind and responsive. Also, their prices were really reasonable. If there are any reviews that say otherwise, ign
Jared was very personable, knowledgeable, resourceful, and generous with his time. He is a true expert in his field, and provided us with a wealth of information about bed bugs and how to protect oneself while traveling. He installed traps for our bedroom, install dead traps at different section of our apartment, treated the baseboards with a long lasting residual product in the event any bed bug
Intial visit and estimate was great. Very professional and nice. Told us he didn't see anything but we planned to take preventive measures just in case because a family member may have brought some over.
Great experience with Jared from Heatrx. I was convinced we were dealing with a bedbug infestation and sent him a desperate text and some pictures in the middle of the night. He got back to me early the next morning and came by to do a free bed bug inspection of our house at noon. Turns out we don't have bedbugs, but possibly rodent mites. He was patient, reassuring and gave us some good advice f