Very efficient. Grateful!!

I began my journey November 2020. My timeshare resolution was confirmed February 2024. Although the process took longer than anticipated, the outcome was nothing but positive. The Resort Advisory Group was amazing. A team kept in contact with me the entire time. Not once was I left unaware of what was going on. I would highly recommend their services. Very well worth the wait.

RAG was a good company to go through and at times when the lawyers were not responsive they would reach out for me. I appreciated the occasional check ins to make sure things were progressing. I had a lot of doubts coming in but ultimately they got the job done

I am not very happy with this company and I have been with them for about six years and about six years ago I quit paying Westgate and lately I found out that they are ruining my credit rating, ether you people take care of my situation by the end of March or I will go to another company the person that I work with is Loren.

OUTSTANDING!! Thank you RAG for resolving our timeshare nightmare, and in less time than expected. The whole process was easy and stress free. Absolutely remarkable staff. Highly recommend

As good as an experience one can have if you need this type of service. Out of my “timeshare” scam; legally in less than a year.

Resort Advisory Group was exceptional in resolving my time share case. They were clear with each step of the process and prompt to address my questions. I highly recommend using them to assist with a timeshare resolution.

RAG was very professional and had a lot of knowledge. They were up front with everything that was going to happen. They even helped us with getting our credit restored and had lawyers to help as well. I would definitely recommend them to anyone who is trying to get out of a timeshare. -- Heather H

Extremely courteous very helpful, efficient. Took my calls during the procedure and were extremely helpful. This was the way to go!

We would have given 5 stars but in the latter part of the process there was very little communication as to the status of our release, however, RAG personnel were very polite and they did respond to our requests for information quickly. The process took longer than we expected (about 20 months), and we were getting a little concerned, however, we were assured that they would get it done, and the... More

We would have given 5 stars but in the latter part of the process there was very little communication as to the status of our release, however, RAG personnel were very polite and they did respond to our requests for information quickly. The process took longer than we expected (about 20 months), and we were getting a little concerned, however, we were assured that they would get it done, and they did, Yay!! We are so very, very thrilled that we are out of our timeshare nightmare and appreciate all RAG did to accomplish this. Less

Resort Advisory Group does what they promise to do. It is a slow process so you must be patient but the maintenance fees are now just a bad memory.

I contracted Resort Advisory Group to assist with the cancellation of my timeshare. Their staff was very professional in their dealings with me and my husband as we navigated the timeshare cancellation process. They walked us through all the steps and provided support when we had questions or needed an update. The cost was less than other timeshare cancellation services that we had spoken with bu... More

I contracted Resort Advisory Group to assist with the cancellation of my timeshare. Their staff was very professional in their dealings with me and my husband as we navigated the timeshare cancellation process. They walked us through all the steps and provided support when we had questions or needed an update. The cost was less than other timeshare cancellation services that we had spoken with but was still expensive (as is to be expected with this type of service). In the end, I cannot speak to their effectiveness as a third-party buyer answered and made an offer on one of our previous ads that we had posted before contracting with RAG. The timeshare developer exercised a right of 1st refusal which ultimately got us out of our timeshare contract. I have no doubt had we continued with RAG services we would have been able to exit our timeshare. We had no debt and only 1 year of back maintenance fees so also unsure of RAG's ability to manage any credit impacts. Hope this review helps someone in the same position as we were. Just so grateful to finally be done with our timeshare! Less

Always up front, informationative, Pleasant to work with.

Resort Advisory Group is truly a 5-star timeshare exit company. Their team of professionals provided us with exceptional service and exceeded our expectations. Their clear and concise process for resolving our timeshare contract gave us peace of mind from the start. Every interaction with the team was positive, and they were always available to answer any questions we had. We are so grateful to R... More

Resort Advisory Group is truly a 5-star timeshare exit company. Their team of professionals provided us with exceptional service and exceeded our expectations. Their clear and concise process for resolving our timeshare contract gave us peace of mind from the start. Every interaction with the team was positive, and they were always available to answer any questions we had. We are so grateful to Resort Advisory Group for freeing us from the nightmare of owning a timeshare and would highly recommend their services to anyone looking to exit their timeshare. Less

Malia rocks!!!! She was soo so helpful, transparent and deligent! From her guidance and support my timeshare was canceled and my deposit is in the mail. I am so grateful for her help!

I highly recommend this company they will take care of you very polite and not give up until they get u out of ur time share that u was pressured into buying very understanding caring people to work so very pleased we contacted them they are amazing

I contracted with this company in January of 2020 (three years) and paid 4K plus attorney fees and have had 0 resolution. We have communicated with multiple people from this company and have asked numerous times for a refund, have asked to speak with managers which never happened! I’m at my limit!

Resort Advisory Group is a 5-star Timeshare exit company. Our only regret in using RAG is that we didn't seek their services earlier. We hired their team of professionals in late October 2022 and the closure of our timeshare contract occurred in early January 2023. Their format to resolve our timeshare contract was clearly presented to us from the start. All of our interactions with various membe... More

Resort Advisory Group is a 5-star Timeshare exit company. Our only regret in using RAG is that we didn't seek their services earlier. We hired their team of professionals in late October 2022 and the closure of our timeshare contract occurred in early January 2023. Their format to resolve our timeshare contract was clearly presented to us from the start. All of our interactions with various members of their team were positive, caring and reassuring that they would be successful in getting us out our timeshare. We are so grateful to GAP for ending our nightmare of owning a timeshare. Less

Scam company. Once they get your money, they stop doing anything or responding. 2.5 years in and no progress. Even took a hit to my credit that their guaranteed credit service was supposed to fix (US Credit Bureau) so now my credit is permanently jacked up now.

The people who work at Resort Advisory Group are so friendly, knowledgeable and caring. They always go above and beyond for me, which is what makes me come back again and again—I know I can trust them to take care of my needs

We are so excited to have found this group. We've been going to the same timeshare for years, but now we know there's a better option!

I have been working with the Resort Advisory Group and I have found them to be incredibly helpful. They have helped me resolve problems at my timeshare and they have given me advice on how to resolve my timeshare. I would highly recommend them to anyone looking for help with their timeshare problems!

I would like to thank the Resort Advisory Group for their assistance in resolving my recent situation with the timeshare. We should have never purchased our timeshare.

Absolutely grateful for this company. they were very helpful from the start. They got me out of the timeshare nightmare. Resort Advisory Group was very patient and helpful to me. Very prompt in their response. Highly recommend!

If I could put zero stars I would, they are a scam company. Don’t fall for it!!! It’s been over 2 years and we are in the same place as day one! They tell you to be patient and now they’re saying to wait until next year!! Save your money and just don’t!

We appreciate the service that Resort Group provides. We would never have been able to get out of our timeshare if it weren't for them.

Resort Advisory of Group is the best! If you ever decide to get out of your timeshare contract then do not hesitate to contact them. They are the absolute best.

When my wife and I thought we were stuck in a timeshare deal, nearly homeless, and thousands of dollars in debt, we were able to find relief. Thanks Resort Advisory Group.

Retirement was the goal for my wife and me, but we soon realized that it wasn't going to be an easy task. We had been duped by a timeshare company months before and now found ourselves in trouble again.I knew that I couldn't get out of this unscathed, but with the help of Resort Advisory Group, my wife and I were able to get out of a timeshare contract that we thought would be difficult to get ou... More

Retirement was the goal for my wife and me, but we soon realized that it wasn't going to be an easy task. We had been duped by a timeshare company months before and now found ourselves in trouble again.I knew that I couldn't get out of this unscathed, but with the help of Resort Advisory Group, my wife and I were able to get out of a timeshare contract that we thought would be difficult to get out of.Working with Resort Advisory Group was a dream come true. I was apprehensive at first that it was a fraud. As evidenced by the monthly calls they make to check in with us, the company is authentic and will assist you. It took a long time, but it was definitely worth the wait. Less

I've been working with Resort Advisory Group . They're a great company that really understands how to work with clients who are trying to put the past behind them and move forward, while also helping their clients make the most of the peace of mind that comes from owning a timeshare. We are still in the middle of the battle.

I am so glad I signed up for this service. My timeshare was so bad. I regretted it the moment we got home from vacation. I tried to get out of it, but it seems like no one was listening to me. Resort advisory group got me out.

I've been working with Resort Advisory Group since they opened their doors. They're a great company that really understands how to work with clients who are trying to put the past behind them and move forward, while also helping their clients make the most of the peace of mind that comes from owning a timeshare. We are still in the middle of the battle.

I just wanted to say thank you to the Resort Advisory Group. Katie was great to work with. I’m so glad I found them. They got me out of my contract.

My husband wanted nothing to do with getting a timeshare but they made it sound like we were missing out and we would be saving money for our 4 kids. And they would be owners on the land when we’re gone. But all we did was pay thousdand of dollars every uyear and we could only go to ONE hotel in our home state! At one point I didn’t our marriage would last! Ha! But those ladies on the phone were ... More

My husband wanted nothing to do with getting a timeshare but they made it sound like we were missing out and we would be saving money for our 4 kids. And they would be owners on the land when we’re gone. But all we did was pay thousdand of dollars every uyear and we could only go to ONE hotel in our home state! At one point I didn’t our marriage would last! Ha! But those ladies on the phone were so nice they knew just about everyrthing we were going through. Can’t remember off the top of my head but you gals know who you are Less

We are finallyyyyyy free!! It took a while and I got frustrated and called them a lot but they always returned my calls quickly. And finally I got the confirmation letter that I AM OUT! Woohoooo feels great to know someone was doing all the work and keeping up with all that I could not do. Thank you to my team and Lydia for always calling me! For 2 years!

We were skeptical at first and did not know who to trust. But after we spoke to Mike and Aron a bunch of times we knew they were not out to get me like Diamond Resorts did! Our kids are the same age and loved that they were family men. I was considering a few other options but they were the only ones who worked with me on a payment plan. We now are putting our vacation money to good use and we le... More

We were skeptical at first and did not know who to trust. But after we spoke to Mike and Aron a bunch of times we knew they were not out to get me like Diamond Resorts did! Our kids are the same age and loved that they were family men. I was considering a few other options but they were the only ones who worked with me on a payment plan. We now are putting our vacation money to good use and we learned our lesson! Less

SO grateful for their hard work and close contact!

Resort Advisory Group gave us honest feedback in how to handle our situation. The solution they provided resulted in us not needing their services, and they still helped us.

The RA family is helping us resolve a nightmare of obligations. Our health isn’t what it used to be and vacation time isn’t as frequent as it used to be. Don’t wait any longer give them a call.

So happy Resort Advisory Group contacted us about the contract we recently purchased. We did not realize how badly they mislead us when we bought. Without that phone call we would have paid an enormous amount of unnecessary monies.

Thank you for your help with the timeshare cancellation and the resolution of the timeshare contract. I will definitely use your services again!

Advisory Group did a great job in getting me out of my time share. Everything was explained to me step by step, and they stayed in contact. The only reason I didn't give them a five star rating is, I made my last over two months ago and their accounting department can't seem to find my payments to close my account

My best friend John recommended this company to me, so I gave it a try. I'm very happy with their professional handling of my matter, they were always prompt and courteous.

Simply, I wanted to express my gratitude for the top-notch support you offered during our recent time sharing issue. These circumstances can be upsetting; I've experienced them a few times. I appreciate your assistance and found your advise to be extremely useful.

For any problems you might be having with your time share, I strongly advise Resort Advisory Group. They are extremely helpful, knowledgable, and swift. I got a wonderful deal on my time share from them, and they were a breeze to work with throughout the entire process. I'm very glad I accompanied them!

The staff was friendly, and I felt like they were invested in my experience. I was able to get my issues resolved in a timely manner and feel relieved about the situation.

I'm so glad I found this company. Not only do they have a great selection of properties, but they are very responsive and easy to work with. They helped me quickly resolve my issue and make sure that I was happy before moving forward with the purchase.

I would highly recommend this company to anyone looking for a way to get their timeshare resolution. They were very friendly and easy to work with, and the process was quick and painless.

It's not easy to find a good timeshare, but it is possible! We are so happy that we found Resort Advisory Group! They've helped us with our timeshare situation and made it as easy as possible for us. We are now good.

Resort Advisory Group has managed some of our previous time share issues and resolved them very quickly.

Resort Advisory Group has consistently provided efficient, organized, and thoughtful service for our time-share problems. They are always prompt, as well as pleasant and kind. We view them as a partner in the process, working alongside us to ensure the swift resolution of any issues that may arise.

I was a little nervous about trying to resolve my timeshare, but the Resort Advisory Group helped me get it done—and in a way that made me feel like I could control the process. Now, 2 years later, I'm still a happy customer!

I just wanted to say thank you for the help with our timeshare. I'm so glad that I found your office and have such great support from you and your team. Your team provide me an excellent service and perfect way. I will recommend your company to my friend.

You did an outstanding job helping us get our timeshare resolution. As a business man, I was quite impressed by your work ethic.

I am very pleased with how well my case was handled. Your staff was able to resolve the issue in a timely manner, and I appreciated that you were able to provide me with a written explanation of what had happened. It was nice not having to deal with any misunderstandings or miscommunications. Thank you for your promptness and professionalism!

We had a great experience working with Resort Advisory Group. From the beginning, they were responsive and professional. They were able to help us resolve our issues in a timely manner, and we are happy with the results.

I had a great experience with Resort Advisory Group, and I'd like to share my thoughts! I called in to place an order for a timeshare resolve, and the team I spoke with was extremely knowledgeable and helpful. They were able to answer all of my questions, even including some of the more technical ones, and they were able to walk me through the process step-by-step. They made sure that I knew exa... More

I had a great experience with Resort Advisory Group, and I'd like to share my thoughts! I called in to place an order for a timeshare resolve, and the team I spoke with was extremely knowledgeable and helpful. They were able to answer all of my questions, even including some of the more technical ones, and they were able to walk me through the process step-by-step. They made sure that I knew exactly what would happen each step of the way and how long it would take. The whole process was so smooth that it felt like I was talking to a real person—not just another automated system. It was great! Less

I was really stressed out about my timeshare. I didn't know what to do and then I found Resort Advisory Group, and they were so helpful. They're always available if you need any help or anything, and they did everything they could to get me out of it.

I contacted Resort Advisory Group because I wanted to get out of my timeshare, and they were able to make that happen. They were very quick and easy to work with, and their rates were reasonable. I would definitely recommend them!

In resolving our timeshare, Resort Advisory Group performed a fantastic job!

The resort advisory group is great for timeshare resolution. They help me to resolve my timeshare problem and give me instant support for my timeshare issue.

I was successful in quickly resolving my timeshare issue. The procedure was straightforward, and the staff member I interacted with was quite helpful. I'd unquestionably employ Resort Advisory Group once more!

I want to thank you for helping me resolve my timeshare issue. Thank you so much for being able to assist me and ensuring that my trip was unaffected. Anyone who needs to settle a timeshare issue should contact you immediately.

I appreciate your excellent service. I'm grateful for how simple it was to fix this problem, and I'll certainly let my friends know about your great services.

Just wanted to let you know how well my timeshare issue was handled by your guys. They guided me through the procedure and secured the most advantageous bargain I could have imagined. I'm overjoyed with how everything worked out and will without a doubt suggest your services to anyone wanting to resolution timeshare!

It was a fantastic encounter! The staff was really polite and accommodating. They made me feel comfortable and at ease. I wholeheartedly recommend this company to anyone trying to solve their timeshare issues.

I have used Resort Advisory Group. They take great delight in their work, have always been very professional, and are really knowledgeable. I heartily endorse them to use for resolution.

All staff are so intelligent and friendly. Thank you so much for helping my timeshare.

Resort Advisory Group is a great for timeshare resolution. When I need to help with my timeshare they give me best way. I will remember them for my best solution.

I am very happy with the service I received from Resort Advisory Group. They were able to help me resolve my issues and get me back on track!

I had a great experience with Resort Advisory Group's timeshare resolution. They were able to work with me and my family to help us find a solution that worked for everyone involved.

Thank goodness I came upon Resort Advisory Group! They assisted me in resolving my timeshare issue, and I couldn't be happier. They were able to make the most of my circumstances and get a better agreement than any other business could have. They handled everything for me, so all I had to do was sit back and wait for the check to clear. The procedure was simple and uncomplicated. They are someo... More

Thank goodness I came upon Resort Advisory Group! They assisted me in resolving my timeshare issue, and I couldn't be happier. They were able to make the most of my circumstances and get a better agreement than any other business could have. They handled everything for me, so all I had to do was sit back and wait for the check to clear. The procedure was simple and uncomplicated. They are someone I would suggest to anyone who needs assistance with their timeshare! Less

I'm happy that I was able to locate the Resort Advisory Group staff to assist me in resolving my timeshare issue. Without them, I could not have accomplished it.

I had a great experience with Resort Advisory Group. They were very professional and helped me get my timeshare resolved in the most efficient way possible. I would definitely recommend them to anyone who needs help with their timeshare!

I found their services to be very helpful. They were able to help me with all of my concerns and they helped me get a better understanding of what I was getting into with my timeshare.

This is the best way to resolve a timeshare problem. I was extremely impressed with how quickly and thoroughly the process was handled.

I have been a member of the Resort Advisory Group timeshare program for the past 3 years. I have found that their service is top-notch and has helped me to resolve issues with my timeshare quickly and efficiently. They are very responsive and have always been able to help me when I needed assistance.

Thank you. The service was great. I had a difficult time trying to resolve my timeshare issue and your team was extremely helpful and patient. They were able to find a solution that worked for me, and did so in a timely manner.

I really enjoyed my experience with Resort Advisory Group! They were very easy to get in touch with and very responsive, which I really appreciated. We were able to resolve our issues quickly and efficiently, which is exactly what I needed. I would recommend them to anyone looking for a timeshare company!

I was overwhelmed by my timeshare situation. Resort Advisory Group helped me find a solution that worked for me.

I had a really positive experience with Resort Advisory Group! I had so many questions, and they helped me understand everything—from what happens to your timeshare when you die, to how you can sell it if you want to get out of it, to the best way to cancel if you're not happy with your timeshare. They helped me find a solution that worked for me.

The service was absolutely amazing at Resort Advisory Group! I was so pleased with their work that I have recommended them to all of my friends and family. It has been a pleasure dealing with such an honest and professional company!

I had a very positive experience with Resort Advisory Group! I was really nervous about my timeshare contract, but they were so helpful and reassuring. They solve my problem. I would definitely recommend them!

My first experience was with Resort Advisory Group , and I'm glad I gave it a try! My first issue was resolved over the phone in less than 30 minutes, which was fantastic since at that point I had no idea what was going on with my contract.

I have used this service twice now, and I am very happy with the results. The process was simple, and I received a response within 24 hours of sending my initial message. My first issue was resolved over the phone in less than 30 minutes, and I didn't even have to return home! I will definitely use this service again in the future if needed, and would recommend it to anyone who needs help with t... More

I have used this service twice now, and I am very happy with the results. The process was simple, and I received a response within 24 hours of sending my initial message. My first issue was resolved over the phone in less than 30 minutes, and I didn't even have to return home! I will definitely use this service again in the future if needed, and would recommend it to anyone who needs help with their timeshare contract. Less

I'm writing to say thanks for all your help with the timeshare contract! It was great to have someone so experienced on my side when I was going through this process, and I'm really grateful that you were able to help me get it resolved. I also wanted to let you know that I've recommended your services to a friend who is looking for a resolution as well. If there's anything else I can do for yo... More

I'm writing to say thanks for all your help with the timeshare contract! It was great to have someone so experienced on my side when I was going through this process, and I'm really grateful that you were able to help me get it resolved. I also wanted to let you know that I've recommended your services to a friend who is looking for a resolution as well. If there's anything else I can do for you, please let me know! Less

A good company at a good price. The staff was excellent. She followed up promptly and clearly explained the procedure to us. Excellent customer service.

The Resort Advisory Group performed an outstanding, and everything went as planned. They kept us informed throughout the entire process. I would suggest.

For at least two years, I've used Resort Advisory Group. They are always willing to help and are a pleasure. They do an excellent job of assisting me in finding the finest timeshare for my needs, which I appreciate.

Turned into our first enjoy with Resort Advisory Group. We had a tough scenario in getting out of the timeshare we bought. Resort Advisory Group charged us a completely fair cost and efficaciously got us out of this case we never thought we might get out of. The staff is extraordinary and really communicative and informed and led us all the way to a totally satisfied finishing. My spouse & I dist... More

Turned into our first enjoy with Resort Advisory Group. We had a tough scenario in getting out of the timeshare we bought. Resort Advisory Group charged us a completely fair cost and efficaciously got us out of this case we never thought we might get out of. The staff is extraordinary and really communicative and informed and led us all the way to a totally satisfied finishing. My spouse & I distinctly endorse this business enterprise!! Less

We were ecstatic to be spending the weekend at this lovely timeshare. The scenery is just stunning. The proprietors were really accommodating and pleasant. We had a fantastic time here and we would definitely recommend this property if you're looking for a few days away with your family or friends!

I had a wonderful experience with the Resort Advisory Group. The staff was very friendly and helpful, and they made me feel like I was the only client in the office. They were able to answer all of my questions, and even helped me find a place to stay while I was planning my trip.

Well just like another gentleman I read the review of a moment ago, it has also been years since we started this process and they have gotten us nowhere, Literally has taken years when they said it would take less than 6 months

I've been a client of Resort Advisory Group for over five years, and I recommend them highly The team at Resort Advisory Group has been a pleasure to work with, from the initial consultation all the way through to the end of our time together. Their consultants are extremely knowledgeable about the industry, and they're always willing to go above and beyond to make sure their clients are satisfie... More

I've been a client of Resort Advisory Group for over five years, and I recommend them highly The team at Resort Advisory Group has been a pleasure to work with, from the initial consultation all the way through to the end of our time together. Their consultants are extremely knowledgeable about the industry, and they're always willing to go above and beyond to make sure their clients are satisfied. We have really enjoyed working with their team, and we look forward to continuing our relationship with them for many years to come! Less

The people are quite nice, which makes you feel good about paying them to clean up your timeshare horror. The Resort Advisory Group has met my expectations.

We have had nothing but excellent experiences with Resort Advisory Group. We were told how the entire process would operate from the beginning, including how long it would take, what documentation we would need and how much it would cost. They keep in touch with you to let you know what is being done step by step, and it is quite easy to contact the person you need to speak with if necessary. Thi... More

We have had nothing but excellent experiences with Resort Advisory Group. We were told how the entire process would operate from the beginning, including how long it would take, what documentation we would need and how much it would cost. They keep in touch with you to let you know what is being done step by step, and it is quite easy to contact the person you need to speak with if necessary. This has been a rather stress-free experience thus far. Less

This company is a scam. It's been over two years and nothing has happened. The lawyers supposedly sent a demand letter to the developer in January 2021 and have done nothing since. Then I get lectured about how I shouldn't be making my payments, but I don't want my credit destroyed. The credit service they use has also done nothing for me.

The Resort Advisory Group was fantastic!! Everyone we've worked with has been pleasant and accommodating. They are someone I would suggest.

Personnel are extremely pleasant, thorough, and helpful. A representative will visit you at home to assess your case and walk you through the procedure. I'm looking forward to Resort Advisory Group resolving our situation.

With the help of Resort Advisory Group, my wife and I were able to get out of a timeshare contract that we thought would be difficult to get out of. Working with Resort Advisory Group was a dream come true. We were apprehensive at first that it was a fraud. As evidenced by the monthly calls they make to check in with us, the company is authentic and will assist you. It took a long time, but it wa... More

With the help of Resort Advisory Group, my wife and I were able to get out of a timeshare contract that we thought would be difficult to get out of. Working with Resort Advisory Group was a dream come true. We were apprehensive at first that it was a fraud. As evidenced by the monthly calls they make to check in with us, the company is authentic and will assist you. It took a long time, but it was definitely worth the wait. Less

Because of its exceptional customer service, I would suggest Resort Advisory Group.

I am so happy to see all the clients that have actually had something done for them. At this time, my case has gotten nowhere. It has been several years now, but I was literally asked about a month ago to send a generic letter to the developer. My question is, why did it take this many years to send the letter? I am trying my best to be optimistic, but it is wearing thin at best. So at this time,... More

I am so happy to see all the clients that have actually had something done for them. At this time, my case has gotten nowhere. It has been several years now, but I was literally asked about a month ago to send a generic letter to the developer. My question is, why did it take this many years to send the letter? I am trying my best to be optimistic, but it is wearing thin at best. So at this time, I am calling Resort Advisory Group to prove me wrong. Show me what your made of, just like the speech you gave me on day one. Less

Oh, what a relief...no more timeshare. The Resort Advisory Group was extremely helpful and knowledgeable. It took some time, but it was well worth it.

I'm so grateful I called Resort Advisory Group that day. I can honestly say I felt a lot better following that phone call. They were extremely professional, and they were always there when I needed them. I'm quite delighted with how smoothly everything went. It seemed as though I was sitting back and enjoying the journey while they drove. Resort Advisory Group is a company that lives up to its na... More

I'm so grateful I called Resort Advisory Group that day. I can honestly say I felt a lot better following that phone call. They were extremely professional, and they were always there when I needed them. I'm quite delighted with how smoothly everything went. It seemed as though I was sitting back and enjoying the journey while they drove. Resort Advisory Group is a company that lives up to its name!!!!!!!! Thank you a lot! Less

If you're serious about getting out of your timeshare, this is the business to call. They will guide you through each stage. They answer your inquiries honestly, use real lawyers in the process, and get the desired results.

If you're serious about getting out of your timeshare, this is the business to call. They will guide you through each stage. They answer your inquiries honestly, use real lawyers in the process, and get the desired results.

I was relieved to be free of the Resort Advisory Group. This company is one that I would suggest to anyone.

Good service provider.

This is to express our gratitude for all of your hard work on this Time Share for us. I would strongly advise people to use Resort Advisory Group.

Excellent to work with. They were upfront about expectations and sold my timeshare swiftly and painlessly.

I was a little hesitant at first, as with any service like this. However, I am pleased to report that Resort Advisory Group did an outstanding job!!! When I had questions, communication was excellent. The entire procedure took around four months to complete. They delivered on their promises, and the timeshare is no longer available. I strongly advise people to use their services!!

Excellent service provider. There are no problems at all. I would use it again without hesitation!

No funny story, their system works! I used to be relatively skeptical about the entirety, till I received the final transfer file. Very smooth and customer support orientated, outstanding human beings to paint with. It does take time but it’s well worth it! Thanks!!!!

The entirety went as deliberate, so long as I did my element in a timely manner, lodge Advisory institution did theirs. I am satisfied inside the final results.

100% happy with resort Advisory organization program, provider, reaction time and best of overall performance. We have transferred the titles of three timeshares with them, easy, fairly priced, and exquisite guide all through the system.

Incredible revel in from start to complete. All group of workers display special interest! Relatively recommended!!

I honestly think its a scam, no updates, I call only to be told they'll call back and never get a call from anyone not them not the lawyer firm they supposedly work with. Over 2 yrs and nothing has been done oh wait 1 thing has been done, time share only sends account statement, no more harassing phone calls.

These folks do a great job throughout the process. I have nothing but positive things to say. Super duper transaction from beginning to end!

The personnel was knowledgeable, communicated well, and arrived ahead of schedule. We've broken free from our timeshare, and it's been an incredible adventure. I'm thinking about recommending this organization to everyone who is wanting to get out of their timeshare agreement.

Resort Advisory group made the method awesome clean and the whole thing went exactly the way they said it'd. Do not hesitate to apply their provider!

The company were given the item finished and without a hassle and that made my buy seamless and painless. Very high-quality humans to work with.

It was a simple process, and they were really knowledgeable. Throughout the procedure, there was excellent communication. I would suggest it.

I looked into a few options and found this to be the best in terms of speed and cost, as well as completing the task at hand. Apart from the fact that they're nice folks, there's not much else to say.

Everything went according to plan as long as I performed my bit and Resort Advisory Group did theirs on time. I am pleased with the result.

You performed an excellent job! You kept your word and delivered on schedule. Thank you very much.

They were fantastic to deal with. They requested certain forms, which I already had, and the transaction was completed without incident within 2-3 months.

It was an absolutely fantastic experience, which is unusual in the timeshare industry! Patient, professional, and always quick to answer, providing all information in a clear and straightforward manner. I want to work with them again in the future.

They did an excellent job all around and were ready to respond when needed.

They did an excellent job all around and were ready to respond when needed.

Great, their reputation preceded them, and they delivered precisely what they promised, with no "surprises" in the end. When compared to some of the others we looked into, the price was really reasonable, and they followed through on everything they claimed. I'm so glad we tracked them down!! I would strongly suggest the

Resort Advisory Group's services have exceeded my expectations. They went out of their way to make sure my wife and I were constantly informed about everything they were doing, and I was extremely impressed with the personal attention they showed us when we had questions. Their communication with us was thorough and timely, and the end outcome was absolutely satisfying.

Very quick service at a reasonable price.

Great service. The entire operation was quite professional and simple! Thank you so much for responding so quickly to each of our questions.

My experience with Resort Advisory Group has been excellent. They have been helpful, open, and understanding. I wasn't sure if the pandemic would have an effect on the procedure, but it didn't appear to. Thank you very much.

We had a good experience with Resort Advisory Group. On their website, we were able to follow the process in real time. Our phone calls were always returned or answered if we had any questions.

Resort Advisory Group is a fantastic company. They were attentive to our every requirement and precise in their attention to detail!

Two years after they have taken thousands of dollars; nothing has been done. Whenever I ask for an update I get a stock response about how they can't do their job because of Covid. I have begged for updates, still no answer. They just keep saying they can't be expected to function because of Covid. DO NOT USE THIS COMPANY. It is a huge waste of time and money.

The entire purchase went just as I expected. I am quite satisfied.

We deliberated long and hard on whether or not to sell the timeshare and how to do it. The Resort Advisory Group was extremely patient with us and always eager to answer our queries. There was never any sort of "incentive" to utilize them. I only wish we had begun the procedure sooner. It was a pleasure to deal with this company.

We consider ourselves really fortunate to have discovered this organization, which assisted us in transferring the duty of our timeshare for a reasonable charge. We'll soon recoup our savings from not having to pay annual fees. Thank you so much for everything.

The service provided by Resort Advisory Group was excellent. There were no hidden expenses and they kept us updated throughout the procedure. Resort Advisory Group is a company that can be trusted. They delivered exactly what they promised.

Great experience. Would recommend.

I am really grateful that I contacted this company in order to seek help.

I appreciate Resort Advisory Group's candor in resolving my ownership issues with my timeshares. I had been duped by a handful of other businesses and had lost a few thousand dollars as a result. Resort Advisory Group followed through on their promises and kept me informed about the status of the process all the way to the end!

Their service was excellent. Professional in every way. We had been looking for a way to break out of our timeshare obligation for a few years when we came across Resort Advisory Group. We were kept informed throughout the process, which was a little lengthy. I inquired about updates several times and always received a response. We are delighted to have contacted Resort Advisory Group.

Bobby handled everything properly and within the timing and budget that had been agreed upon. Anyone looking to sell their timeshare should contact them.

My wife and i took our time out of the day to have a discussion with a represented of this firm. the disconnect happen when we were asked to stop making payments to the resort, which we were in no way willing to do when a process like this could take up to 3-years to resolve. Yes, we were stupid for getting ourselves into this mess, but we are not willing to make a another misstate and destroy ou... More

My wife and i took our time out of the day to have a discussion with a represented of this firm. the disconnect happen when we were asked to stop making payments to the resort, which we were in no way willing to do when a process like this could take up to 3-years to resolve. Yes, we were stupid for getting ourselves into this mess, but we are not willing to make a another misstate and destroy our credit for 2 or 3 years either. I understand if you can't afford to make the payments. but no company should advise someone to destroy their credit either unless you are prepared not to qualify for some things down the road or need to find another Job where you can’t have delinquent credit. the 2-stars are for how the call went with no other options to help us get out of the timeshare without destroying our credit in the meantime and no credit protection will help cancel out the issues you will have from not making your making your payments , not that this company can't assist you with exiting your timeshare. Less

HORRIBLE!!! I'm going on two years and I have heard NOTHING except your case is still being processed; waiting to hear back from Wyndham. It's the same song and dance EVERYTIME I CALL!!!

I worked with bobby at the resort advisory group and I have never been more grateful in my life to have had a company call me. Katie originally reached out to me and started the explanation but bobby is the one who held my hand throughout the process! Now it did take about 12 months but I am so grateful to be out of that thing!! Thank you so much resort advisory group!

I am currently a timeshare owner with Holiday Inn Club Vacations and have been since November 2017. My goal in purchasing this timeshare was for my family and I to take more vacations because that is a passion of mine. Unfortunately, timeshares are quite costly and you are limited to when you can travel, although we were lead to believe that we could travel whenever we wanted, as long as we had t... More

I am currently a timeshare owner with Holiday Inn Club Vacations and have been since November 2017. My goal in purchasing this timeshare was for my family and I to take more vacations because that is a passion of mine. Unfortunately, timeshares are quite costly and you are limited to when you can travel, although we were lead to believe that we could travel whenever we wanted, as long as we had the points to do so. Did I mention timeshares are COSTLY?!! I reached out to RAG in 2019, regarding soliciting their services, for the purpose of working to resolve my timeshare contract. This year, I was able to obtain their services, and I am so grateful! The Customer Service at RAG is simply second to none! Everyone that I spoke with, from my initial inquiry, to me obtaining their services, have been kind and respectful. They listened to my concerns, and even were able to work with me on the fee to obtain their services, which I am extremely grateful for!!! I would highly recommend RAG, if you are seeking help with working to resolve your timeshare contract. They are wonderful, helpful, and professional. Less

Decent time share rip off recovery service

Resort Advisory group was able to get us out of our timeshare quickly and kept us informed every step of the way. Highly recommend them if you want out of your timeshare. No bait and switch they did what they promised and the price they promised.

Thank rag

Dear Timeshare Compliance & Resort Advisory Group, I used to work here, and how they treat the employees is like a dollar sign. They do not care about our well being and when a positive Covid-19 case broke out in the office they did not inform us. They decided to carry on like usual. We are not an essential business and we did not shut down for the Governor's Orders. They ruled through fear, and ... More

Dear Timeshare Compliance & Resort Advisory Group, I used to work here, and how they treat the employees is like a dollar sign. They do not care about our well being and when a positive Covid-19 case broke out in the office they did not inform us. They decided to carry on like usual. We are not an essential business and we did not shut down for the Governor's Orders. They ruled through fear, and the positive reviews on Glassdoor are because they paid us in gift cards. Plus they're media day was right after the outbreak. They still had companies come in to film their commercial without telling those companies there was an outbreak, plus they used the sick persons desk as well. Masks are not required, social distancing doesn't exist, if you wanted to work from home! They told you no and told you to file for unemployment when their favorites were allowed to work from home. I don't appreciate them taking their life in my hands. I was supposed to come back to work but no one told me plus I was exposed because I was in that office with the infected person a week earlier talking about coming back to work. I am immune compromised and I have family I take care of who are elderly. This company in my opinion is despicable. I'm glad I work for the competition, I am actually cared about! Before I was a dollar sign, now I am a person again. From Sarah the person you treated like trash Also Resort Advisory Group your not even in Mission Viejo, people work in the same dang office as Timeshare Compliance in Aliso Viejo Also stop paying for reviews, and Glass Door they can influence them to take bad reviews down over the smallest thing even though it's true. Apparently you just have to be vague and not too specific. Plus why are your business practices so shady, also people need to stop sleeping with each other or trying to sleep with each other! Also alcohol is too rampant in that office, making someone relapse is disgusting! Putting a bottle of alcohol on someones desk knowing they are struggling to be clean is gross! Why do you keep hiring people back who are constantly fired and do terrible things, or aggressive things! This is just what I’ve seen and experienced while being there and is my Opinion, nothing against them but I just prefer not to work in such a toxic environment! Less

Everyone that I dealt with was very professional and got the job done.

I am so blown away by the generosity of Resort Advisory Group. I am the President of a small non-profit, called CrossWalk Ministry. We do humanitarian missions across the country, often feeding and clothing the homeless. Resort Advisory Group has been a consistent supporter, even during the uncertain times surrounding COVID19. Their support of godly causes like ours, and their honesty and integri... More

I am so blown away by the generosity of Resort Advisory Group. I am the President of a small non-profit, called CrossWalk Ministry. We do humanitarian missions across the country, often feeding and clothing the homeless. Resort Advisory Group has been a consistent supporter, even during the uncertain times surrounding COVID19. Their support of godly causes like ours, and their honesty and integrity, especially in difficult times, has marked me and I am happy to recommend their services to anyone they can assist! Less

I went in this questioning every decision I have made since buying my time share. It was the worst purchase I have ever made. It put such a strain on my marriage and life. I was so skeptical about anyone who stated they could help. I felt hopeless. When I called Resort Advisory Group (RA Group) they were kind and I was able to let this wall I built up down. And as the process went along even... More

I went in this questioning every decision I have made since buying my time share. It was the worst purchase I have ever made. It put such a strain on my marriage and life. I was so skeptical about anyone who stated they could help. I felt hopeless. When I called Resort Advisory Group (RA Group) they were kind and I was able to let this wall I built up down. And as the process went along even I had doubts and questions they were able to do ease my mind. Everything that I was told happened and within a timely manner. Thank you RA Group. I really appreciate everything you have done for me and my family. PS. Thanks so much to Rachel and her team of Gals over at RA Group! You ladies were there for me every step of the way. Less

These guys are amazing. I called in and enrolled into the process and I was very comfortable with the way the process was explained to me. They answered all of my questions about helping me get out of this Timeshare Developer Contract. The customer service was great! Everything they said came true and the bonus was, the timeshare was removed from my credit as well. This really worked for my self... More

These guys are amazing. I called in and enrolled into the process and I was very comfortable with the way the process was explained to me. They answered all of my questions about helping me get out of this Timeshare Developer Contract. The customer service was great! Everything they said came true and the bonus was, the timeshare was removed from my credit as well. This really worked for my self and my wife. We are so much less stressed due to this process. Well worth the time and money spent to complete this process. : ) Less

I scheduled a free consultation to get out of my wife's Vidanta (Mexican) timeshare (100 years). We spoke with Walter G. to qualify us for service, and after sending him our contact for review he was able to tell that the contract (which was an addendum/upgrade from 10 years ago) legally invalidated the earlier 100 year contract and we would be completely released at the expiration date next yea... More

I scheduled a free consultation to get out of my wife's Vidanta (Mexican) timeshare (100 years). We spoke with Walter G. to qualify us for service, and after sending him our contact for review he was able to tell that the contract (which was an addendum/upgrade from 10 years ago) legally invalidated the earlier 100 year contract and we would be completely released at the expiration date next year. We are very relieved to hear this from somebody with much more experience looking at these contracts. We (un)fortunately did not need to hire them to help this time, but we are very grateful for Walter's help and expertise and will definitely call them back if we start getting bills again next year! Less

I used Resort Advisory Group (RAG) to fulfill my desire to cancel my timeshares. I did have more than one through the same company. I had been unhappy with the timeshare industry for some time and it was then that I finally moved forward and contacted RAG. I had been to a seminar with another timeshare removal company before, but felt uncomfortable with their pushy approach to me and I left wit... More

I used Resort Advisory Group (RAG) to fulfill my desire to cancel my timeshares. I did have more than one through the same company. I had been unhappy with the timeshare industry for some time and it was then that I finally moved forward and contacted RAG. I had been to a seminar with another timeshare removal company before, but felt uncomfortable with their pushy approach to me and I left without committing. I sure didn’t want to get into another deal that turned sour. The reason I went with RAG, and fully committed, was that they were very professional and not pushy in anyway. They were sympathetic rather than the feeling that they were yet trying to sell me something as the other company’s presentation had made me feel. They really lead me through the entire process. They called me frequently to update me on what was going on as it doesn’t happen overnight to get the process finished. I felt unwavering confidence that they were solidly working on my behalf and they hadn’t just taken money from me. All was finished in about a year. RAG even helped me to remove a slight ding on my credit from the timeshare company. One of the best financial decisions I ever made was to use RAG. Less

Their honest & efficient

RESORT ADVISORY SAVED ME FROM A TIMESHARE I THOUGHT I WAS STUCK WITH FOR LIFE. I WOULD HAVE BEEN ONE OF THE RETIREES THAT COULDN'T AFFORD FOOD. THEY WERE FRIENDLY AND KEPT ME INFORMED THROUGH THE WHOLE PROCESS. SO HELPFUL AND I HAVE NOTHING AGAINST MY CREDIT. KUDOS TO A GREAT GROUP OF PEOPLE. THANK YOU ONCE AGAIN FOR ALL THE HELP, I AM VERY GRATEFUL.

When my wife got badly hurt in a car accident a few years ago, I got very depressed about the big bucks we were paying for our timeshares, which we couldn't use because of Lin's operations (8) and the recovery time that sucked up our vacation and her medical leave time. A timely call from Resort Advisory Group changed everything for us. Their Better Business Bureau A+ rating convinced us to give ... More

When my wife got badly hurt in a car accident a few years ago, I got very depressed about the big bucks we were paying for our timeshares, which we couldn't use because of Lin's operations (8) and the recovery time that sucked up our vacation and her medical leave time. A timely call from Resort Advisory Group changed everything for us. Their Better Business Bureau A+ rating convinced us to give them a try and the whole process was faster than we expected and was very professionally handled saving us over $40,000! These folks are the real deal and we can recommend them highly. Less

The Resort Advisory team were professional, friendly and called faithfully to keep us updated or to just say there were no updates. It took a little while but to our amazement, we got out of the timeshare and now we have a huge burden lifted off our backs. We really appreciate everything they did to get us out of that big mistake that we made.

6 months in and they will not return any of our phone calls or emails. They are a fraud. Do not use them.

These people actually help and from what I understand they do what they say they're going to do. Unlike so many other Pretenders these folks actually get people out of timeshare and poor decisions they might have made in the past my understanding is it's all based off of misrepresentation that's how they're able to break timeshare contracts

Hello my husband and I just want to say thank you to the Resort Advisory Group. They helped my aunt out of a bad situation. My aunt was tricked into buying a timeshare because she didn't understand English that well. She was under the impression that it will be beneficial for her and our family to have a vacation home that was relatively cheap. One year into it her payments increased because of... More

Hello my husband and I just want to say thank you to the Resort Advisory Group. They helped my aunt out of a bad situation. My aunt was tricked into buying a timeshare because she didn't understand English that well. She was under the impression that it will be beneficial for her and our family to have a vacation home that was relatively cheap. One year into it her payments increased because of interest rates. I am truly grateful that the Resort Advisory Group had someone who spoke Spanish who helped my aunt out with what she didn't know. I appreciate their patience with everything, along with helping her remove this burden she had . Less

I'm greatful for Resort Advisory Group, they helped my grandparents out of the clutches of timeshare debt. The team was great and held their hand every step of the way. Thank you Resort Advisory group!

100% All around GREAT company!

Resort Advisory Group does amazing work! My family and I tried for years to get out of our timeshare contract. No matter what we did the developers would not help us. Instead, they kept pestering us with more calls to pay more in maintenance fees. Or they wanted us to upgrade. We wanted out, but we didn’t know where to turn. Lawyers couldn’t help us. When I received an unsolicited call from John ... More

Resort Advisory Group does amazing work! My family and I tried for years to get out of our timeshare contract. No matter what we did the developers would not help us. Instead, they kept pestering us with more calls to pay more in maintenance fees. Or they wanted us to upgrade. We wanted out, but we didn’t know where to turn. Lawyers couldn’t help us. When I received an unsolicited call from John at Resort Advisory Group, I listened. John and his team helped us with everything. Once we signed up for the service, our life got better and easier. Now I’m glad to say that we don’t have any further obligation to a timeshare developer. We are all very grateful for Resort Advisory Group! Less

The number of unsolicited calls received from these people is ridiculous. They ignore the DNC list and robo-call/hang-up to cell phones in violation of federal laws. Just trash telemarketers.

Great place to work

If you look up the definition of "Professional" you'd probably read somewhere they have a special skill set that separates them from the amateurs. Basically you have Resort Advisory Group as the professionals, and I will say everyone else are the amateurs. The professionalism and efficiency that was provided to me could not be matched anywhere else I could've gone. The representative along with ... More

If you look up the definition of "Professional" you'd probably read somewhere they have a special skill set that separates them from the amateurs. Basically you have Resort Advisory Group as the professionals, and I will say everyone else are the amateurs. The professionalism and efficiency that was provided to me could not be matched anywhere else I could've gone. The representative along with the manager I dealt with have a special skill set , the competence they show with the knowledge to back it up there is no comparison. This gave us a comfort in knowing the service provided to us, the work is going to be done right the first time. What also separates these guys from the rest is not only the quality you'll receive in customer service, with the staff of Bonnie, Aurora, Michelle, and Eric. They were able to relate, and also understand the hardship we were going through. The consultation is free and it was totally up to my wife and I to hire them to alleviate us from a stressful situation, or any concerns we should have. So thankful of our decision when it came time to it. Resort Advisory helped me with a developer that had mislead me, and pressured me into purchasing more thinking I would be better off with a lower maintenance fee. I come to find out after doing this my mortgage payment went up $425.00 more. I was spread thin, and with this I was at the point of filling bankruptcy. The Resort Advisory Group were like a breath of fresh air. They gave me a comforting feeling where I wasn't feeling stressed , or wondering how am I going to make another payment to this developer and still keep our house. In all I will say that Resort Advisory Group just gained a faithful customer. Even if you just need to ask questions they'll gladly accommodate. Thank you Resort Advisory Group. Less

They called me from a bogus Caller-ID and called a number on a do not call list. They are scammers. STAY AWAY!!!!

My name is Eric and I’m thrilled to be a part of team that helps people who want to cancel timeshare contracts. We’re very sorry to read that Kathy Dirkschneider is experiencing unwanted calls from our company. The truth is, 80% of the people who purchase timeshares love the product. Our team offers assistance to the 20% of timeshare owners that want to cancel. If Kathy, or anyone wants to be rem... More

My name is Eric and I’m thrilled to be a part of team that helps people who want to cancel timeshare contracts. We’re very sorry to read that Kathy Dirkschneider is experiencing unwanted calls from our company. The truth is, 80% of the people who purchase timeshares love the product. Our team offers assistance to the 20% of timeshare owners that want to cancel. If Kathy, or anyone wants to be removed from our calling list, please contact me directly. I will personally see to it that we remove that number from our dialing list. We only want to serve people that want to cancel timeshare contracts. Less

This group is a marketing pest. They have called me multiple times AFTER I asked them to remove me from their calling list. I do NOT have a timeshare mortgage. I am satisfied with my timeshare purchase.