Adi and the team are impressive producers. We were looking for a reliable and trustworthy company to partner with when it came to the phone answering and project scheduling, and this team over delivered. As a bonus, they are proficient in our crm software and provide support when needed on efficiency optimization. Personal results have been more time allocation to grow our business, ease of mind,... More

Adi and the team are impressive producers. We were looking for a reliable and trustworthy company to partner with when it came to the phone answering and project scheduling, and this team over delivered. As a bonus, they are proficient in our crm software and provide support when needed on efficiency optimization. Personal results have been more time allocation to grow our business, ease of mind, and an overall sense of professionalism added to our front line. Nice work, team! -Brian P.s. This was for our paint contracting business and we plan to use them for our other company as well. Less

They are our front-office, so they represent us to clients, potential, and to the legal professionals who contact us; basically. our work-world. It is obvious from first contact with them that they are professional, and that they care about their work. I would certainly recommend Dedicated Office Solutions to anyone searching for quality front office services!

This is an amazing service that I can’t do without. Adi and her team are amazing and professional. Worth every penny. Thanks you.

What an incredible experience it has been working with Dedicated OS. When I reached out for support with porting a phone number and the CEO (Adi) reached out directly to me I truly felt like I mattered and my questions were answered immediately. This is service you do not get every day and I wish more companies operated the way Dedicated OS does! I wish I could give 10 stars!

We have been working with Adi and the Dedicated Office Solutions Team for almost a decade now. They are very professional and always ready to support us and our clients with daily customer service inquiries. The team is flexible and knowledgeable and it gives us peace of mind that our customers will have always that first contact human interaction available to them.

We've been using dedicated for years now and they are simply the BEST!

Adi and her team have been great to work with and have helped us grow our real estate business Home Buying Guys. They handle all our inbound calls and setup appointments with leads so we can focus on other aspects of the business. I could. Ot be happier with the professional level of service and they have truly become friends.

What a fantastic team! I can’t recommend them enough. All of the girls are friendly and professional. They work mostly independently and make brief, efficient phone calls to me with any questions. The communication is very good, and they are great with returning voicemails and following up. I tried several services before them all of which were terrible, Adi and her team are different! I feel sa... More

What a fantastic team! I can’t recommend them enough. All of the girls are friendly and professional. They work mostly independently and make brief, efficient phone calls to me with any questions. The communication is very good, and they are great with returning voicemails and following up. I tried several services before them all of which were terrible, Adi and her team are different! I feel safe having them handle the day to day workings of my business, it has freed up so much time and relieves a lot of stress. Thank you!!! Less

Update to my last 4-year-old post: Dedicated Office continues to provide an excellent 5-Star service!! Dedicated Office provides a fantastic service, that's professional, friendly and prompt. What your callers experience and their first impressions are critical to your business. This is where the professionalism and experience of Dedicated Office excels.

A wonderful bunch of people. Been with them for like twenty years and for good reason. Couldn't recommend them highly enough.

DOS has become the central bloodstream for clients contacting our business, and they do a great job - skilled operators and great reporting on every call. We've also found their customer service to be top-notch: we had a complicated technical issue and they spent hours helping us track down and fix the problem. Highly recommend!

Adi and her team are amazing and they go the extra mile to get the job done right!

We have been a client of Dedicated since 2012. They have consitently provided the level of support we need and have worked well with our team. When someone calls, I am comfortable they will the personal and professional touch of a real person. Thank you Adi, Thank you Dedicated Office Solutions

Adi's team does a great job of communicating with our client's and prospects. Dedicated Office Solutions partners with us to provide a high quality and high value team of talented individuals to answer and handle phone responsibilities (call back, appointment setting, call answering, call routing etc the list goes on and on). Thank you!

The dedicated office team is a godsend for the home services industry. An eloquent, sharp team US-based team that handles follow-up, inbound, and outbound leads like PRO's. Everything has been easy getting set up with them and checking in our progress. Great value and affordable as well. Couldn't recommend them enough!

I cannot say enough good things about this company. Everything is first class and professional. I wish I could click 10 Stars for this review!!!

Fantastic service and communication all the way around! Management is always open to our suggestions/requests and continually strives to offer our prospects the best experience when they call us. We have used Dedicated for over 5 years now and wouldn't dream of changing!

If you're an attorney, Dedicated Office Solutions will boost your law firm productivity. And they'll save you a lot of time. How do I know? Because they're more than just an answering service. For the past 5 years, their virtual receptionists have handled all incoming calls to our law firm’s main phone number. They pre-qualify prospective clients, schedule initial consultations (including taking ... More

If you're an attorney, Dedicated Office Solutions will boost your law firm productivity. And they'll save you a lot of time. How do I know? Because they're more than just an answering service. For the past 5 years, their virtual receptionists have handled all incoming calls to our law firm’s main phone number. They pre-qualify prospective clients, schedule initial consultations (including taking payment information for each consult), and screen out solicitors so no time is wasted dealing with sales pitches. If an existing client tries to reach us, the Dedicated Office team member will either patch the client through or get us a message promptly (email and text message) so that we can return the client’s call. The professionalism is such that everyone who calls assumes the virtual receptionist they’re speaking to is sitting at a desk at the law firm. In short, if you’re looking to boost your law practice by outsourcing some tasks instead of hiring more staff, I highly recommend Dedicated Office Solutions. Less

I am an attorney based in New York City and have been using the services of Dedicated Office Solutions for the past seven years. As a solo practitioner I rely heavily on technology in my practice. Dedicated has provided me the ability to function smoothly without having to hire a secretary. I work in a suite that has a shared receptionist. The receptionist could answer my phones, however, I fin... More

I am an attorney based in New York City and have been using the services of Dedicated Office Solutions for the past seven years. As a solo practitioner I rely heavily on technology in my practice. Dedicated has provided me the ability to function smoothly without having to hire a secretary. I work in a suite that has a shared receptionist. The receptionist could answer my phones, however, I find using Dedicated’s service works better for me. When out of the office or in the office with clients I have my calls forwarded to Dedicated. If the call is important, which almost all callers deem it to be, the call gets “patched” to my mobile phone by one of Dedicated’s courteous and professional staff. I can then decide whether to accept the call or ask Dedicated to take a message, which message gets emailed to me immediately. A feature of this system is that it shields you from providing your mobile phone number to your clients yet still remain accessible. Another useful feature is the toll free efax line. The fax arrives in your email in a pdf format so you can instantly save it to your digital file folder. I have been extremely satisfied with Dedicated and highly recommend their services to attorneys, especially solos and small firms. If you don’t have the luxury of having a receptionist and/or secretary or if you work from home, the services Dedicated provides will enhance your practice. Less

We (my wife, Heather, and I) own a small business, HomeSafe Dryer Vent Cleaning, and were referred to Adi and her company, Dedicated Office Solutions, years and years ago. They were FANTASTIC! Not only were they exceptional with taking calls and scheduling appointments, but they were a lot of fun to work with too! Our company would even receive 5-Star Google Reviews ⭐⭐⭐⭐⭐, where our customers wou... More

We (my wife, Heather, and I) own a small business, HomeSafe Dryer Vent Cleaning, and were referred to Adi and her company, Dedicated Office Solutions, years and years ago. They were FANTASTIC! Not only were they exceptional with taking calls and scheduling appointments, but they were a lot of fun to work with too! Our company would even receive 5-Star Google Reviews ⭐⭐⭐⭐⭐, where our customers would mention how wonderful the folks were that answered their initial call and helped them schedule their appointment! Really. If you own and/or run a small business and need some LOCAL help with answering calls and scheduling clients--they are TOP-NOTCH!!! Again, 1st-Class service (for you and your potential clients) and a blue-chip team of people. We simply can't recommend them highly enough! 👍👍 Less

We (my wife, Heather, and I) own a small business, HomeSafe Dryer Vent Cleaning and were referred to Adi and her company, Dedicated Office Solutions years and years ago. They were FANTASTIC! Not only were they exceptional with taking calls and scheduling appointments, but they were a lot of fun to work with too! Our company would even receive 5-Star Google Reviews ⭐⭐⭐⭐⭐, where our customers would... More

We (my wife, Heather, and I) own a small business, HomeSafe Dryer Vent Cleaning and were referred to Adi and her company, Dedicated Office Solutions years and years ago. They were FANTASTIC! Not only were they exceptional with taking calls and scheduling appointments, but they were a lot of fun to work with too! Our company would even receive 5-Star Google Reviews ⭐⭐⭐⭐⭐, where our customers would mention how wonderful the folks were that answered their initial call and helped them schedule their appointment! Really. If you own and/or run a small business and need some LOCAL help with answering calls and scheduling clients--they are TOP-NOTCH!!! Again, 1st-Class service (for you and your potential clients) and a blue-chip team of people. We simply can't recommend them highly enough! 👍👍 Less

Very well trained and always professional. They make me look more like my larger competitors.

responsive, knowledgeable and amazing i am very happy to be working with them.

I cannot say enough positive things about Dedicated. We switched to their services in the middle of 2019 with a very basic plan just to give them a shot and they took that opportunity and totally blew it out of the water. All their team members are super professional and know how to talk with our customers to make not only them but us comfortable as well. We now use them for multiple services and... More

I cannot say enough positive things about Dedicated. We switched to their services in the middle of 2019 with a very basic plan just to give them a shot and they took that opportunity and totally blew it out of the water. All their team members are super professional and know how to talk with our customers to make not only them but us comfortable as well. We now use them for multiple services and they do not disappoint. I would recommend them to any small/medium size business that is looking for an amazing customer service team or more! Less

As a company owner I couldn't ask for a better team of people to be an extension of my business. Extremely courteous professional with my clients and thorough with all operating system input.

great staff, reliable, I'm glad I made the switch

We have been a customer and raving fan of Dedicated Office Solutions for over a year and it has been an amazing collaboration for our business to utilize such a phenominally run service. Dedicated Office does 100% of our call taking and scheduling which has freed up alot of my very valuable time. They are great at what they do, anytime we have a minor issue or change that needs to be made it is... More

We have been a customer and raving fan of Dedicated Office Solutions for over a year and it has been an amazing collaboration for our business to utilize such a phenominally run service. Dedicated Office does 100% of our call taking and scheduling which has freed up alot of my very valuable time. They are great at what they do, anytime we have a minor issue or change that needs to be made it is literally as simple as an email and it gets rectified immediately and I always feel like they are respectful with positive attitudes towards us and our customers. Dedicated Office has literally been a life saver and I am so happy we decided to work with them. I feel that they truly are a part of our company working in our best interest and in the best interest of our customers. The setup process was easy along with the integration process, a little hands on coaching in the beginning but once they have a handle on it things have been smooth sailing literally from the beginning. My favorite part about them is they are receptive to feedback and are on the ball which I appreciate. I have also told several small business owners that we use them and in turn they have also started working with Dedicated Office and I have received many "thank you" messages from those business owners as they have learned the same thing we have learned, that Dedicated Office is the real deal and it is saving them lots of time answering calls and scheduling customers. I highly highly recommend Dedicated Office, they are the best! Less

Adi and the team at Dedicated Office Solutions have been helping us with phone and mail handling for many years. They are true professionals. They also support our clients when we run special digital marketing campaigns or services that increase call volume or require special procedures.

We have used Dedicated office for over a year and a half. They are amazing! They handle all our calls as if they were part of our team. The personal touch from each of their employees is something every business should have. Highly recommend!

We have been with Adi and her team for over 12 years. We have tried a dozen or more different groups and Adi's team is far and away the best. We have used her team for everything from a basic call center to outbound appointment setters. Can't recommend highly enough.

Adi and her Dedicated Office team have helped our business for over 2 years. She has taken so much off of my plate so I can focus on other projects. I highly recommend them.

I have been with Dedicated Office Solutions and Adi for over 10 years now. I could not run my practice without them.

I have worked with Adi and her team since 2003. I have recommended their service to many of my client physicians just starting out and those in established practices. If I ever have a problem or concern, she handles it. Once I got a strange message while I was in Ukraine that my bank account had been hacked. I called Adi and she calmed me down and handled it for me since I was 8 time zones away a... More

I have worked with Adi and her team since 2003. I have recommended their service to many of my client physicians just starting out and those in established practices. If I ever have a problem or concern, she handles it. Once I got a strange message while I was in Ukraine that my bank account had been hacked. I called Adi and she calmed me down and handled it for me since I was 8 time zones away and focused on my keynote presentation. They do wayyyyyy more than just answer the phone. Less

We have worked with Adi and the team at Dedicated for over 2 years. They have provided incredible support for our growing business. We have previously worked with several other local and national services. Our business and our account can be very tricky. Dedicated is the best we have ever worked with hands down. We have also introduced and referred them to other business owners who are also v... More

We have worked with Adi and the team at Dedicated for over 2 years. They have provided incredible support for our growing business. We have previously worked with several other local and national services. Our business and our account can be very tricky. Dedicated is the best we have ever worked with hands down. We have also introduced and referred them to other business owners who are also very pleased. Less

So nice and very clean gym

Dedicated Office and Adi have been working with me since I started my business almost 7 years ago. When I started I could not afford to pay a full time office staff. My cousin, also a business owner, recommended I contact Dedicated Office. They answered my phones as I asked and sent me detailed notes almost immediately after hanging up the phone. I recommend working with them for anyone in my... More

Dedicated Office and Adi have been working with me since I started my business almost 7 years ago. When I started I could not afford to pay a full time office staff. My cousin, also a business owner, recommended I contact Dedicated Office. They answered my phones as I asked and sent me detailed notes almost immediately after hanging up the phone. I recommend working with them for anyone in my position. Less

Love, Adi runs her team so well! Can always count on to get the job done right!

DOS, Does an excellent service. Great staff, friendly, they have great follow up. and they are not afraid to call you and ask questions if they have any because it only benefits you. Thumbs up.

Adi and her team are the best!! They are professional in all that they do. We could not do what we do without them. Knowing that there will always be a person to answer the phone and help our customers is really important to us! They treat our customers like they were theirs. Highly recommend Dedicated Office Solutions to anyone for first class service!

Words cannot adequately describe how wonderful the staff at Dedicated has been to work with, and how much stress they have taken off my shoulders. They go above and beyond for their clients, and do more than just answer the phone. They are pleasant and professional over the phone, and extremely helpful with clients and prospective clients. I wholeheartedly recommend Dedicated Office Solutions ... More

Words cannot adequately describe how wonderful the staff at Dedicated has been to work with, and how much stress they have taken off my shoulders. They go above and beyond for their clients, and do more than just answer the phone. They are pleasant and professional over the phone, and extremely helpful with clients and prospective clients. I wholeheartedly recommend Dedicated Office Solutions to anyone who owns a business and needs a comprehensive answering service. Less

They are great to work with and definitely take the ease out of answering the phone. If you ever need something they are right there to get it fixed for you.

Dedicated is Awesome. I couldn't run my multi-million dollar company without them. They play good pretend, like they are there in the office with me. They are dedicated to learning my business, my products and my customers needs. They are more fluid and adapt easily unlike a traditional call center. They build a relationship with my customers. They do so much more than I could ask from a new hire... More

Dedicated is Awesome. I couldn't run my multi-million dollar company without them. They play good pretend, like they are there in the office with me. They are dedicated to learning my business, my products and my customers needs. They are more fluid and adapt easily unlike a traditional call center. They build a relationship with my customers. They do so much more than I could ask from a new hire. I have 6 trained people to learn my products and talk to my customers for a quarter of what I would pay 1 employee in my actual office. Look no further, Dedicated is your new, very capable, front office. Thank you, Dedicated you all are the best. Less

Dedicated office solutions is a remarkable service that I have been using for the past 6 years. The customer service reps are professional and are trained to know your account. I would recommend this service to anyone that needs a Virtual Assistant.

This is an amazing service! I highly recommend it and the company. People who know me call and ask "when did you hire new people" or they'll say something like "tell Sergio I was only kidding when I...." All because the professional team and Dedicated Office gives a sense of being a part of my company. It saves me so much time which I can spend being more productive. I am so happy that Adi f... More

This is an amazing service! I highly recommend it and the company. People who know me call and ask "when did you hire new people" or they'll say something like "tell Sergio I was only kidding when I...." All because the professional team and Dedicated Office gives a sense of being a part of my company. It saves me so much time which I can spend being more productive. I am so happy that Adi found me, it has made a huge difference to my sanity and my business. Thanks to Adi and her team for the wonderful job they do. Less

When I met Adi to learn about her phone support system, I was blown away by her natural insight into the delicate needs of a business and her high energy organization skills. It's clear she's about excellence.

Really great service and value, I highly recommend this company!!!

Hallo everybody! I am writing to let you all know how impressed I am by the service. Professionalism, courtesy, efficiency... it's a dream. I also asked my clients about the interaction with "my people" and not one said anything less than positive!! I am very very grateful to have you guys on board. You can definitely help my business grow! Congratulations! Well done!! Stefania Lee Molinar... More

Hallo everybody! I am writing to let you all know how impressed I am by the service. Professionalism, courtesy, efficiency... it's a dream. I also asked my clients about the interaction with "my people" and not one said anything less than positive!! I am very very grateful to have you guys on board. You can definitely help my business grow! Congratulations! Well done!! Stefania Lee Molinari, owner of Stef's Therapeutic Bodywork (214)-618-9239 Less

What an amazing company lead by 1 fantastic person, Adi Ruvolo. If you are looking for an office solution then you have found the only one that makes sense in my book. Adi and her team are dedicated to giving you the highest level of service in the industry.