Full Name
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Email
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How long have you been a member?
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Choose one of the following
Why are you wanting to cancel your membership?
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Select the option that best describes your reason for cancelling.
On a scale of 1-10 how satisfied were you with the coaching and services provided at BBB GYM?
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1 = very unsatisfied, 10 = perfect
Which of the following services were you most satisfied with? [choose all that apply]
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Group classes
Personal training
Gym Facilities
Coaching quality
Programming
Community
Other
How would you rate the group classes?
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1 = very unsatisfied, 10 = very satisfied
How would you rate the personal training sessions?
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1 = very unsatisfied, 10 = very satisfied
How would you rate the overall coaching quality?
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1 = very unsatisfied, 10 = very satisfied
Did you achieve the results you were hoping to?
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Did you feel welcomed and supported by the community?
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Extremely welcomed
Welcomed
Kind of
Not welcomed
Definitely not
How likely are you to recommend BBB GYM to friends and family?
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Extremely likely
Very likely
Moderately likely
Slightly likely
Not at all likely
How would you rate the facilities (in terms of equipment, accessibility, cleanliness, etc)?
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Incredible (5 stars)
Good (4 stars)
Average (3 stars)
Below Average (2 stars)
Awful (1 star)
Any additional feedback or comments for us?
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Please verify (with initials) that you understand all cancellation requests will take place after the 2 week notice period.
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