First Name *

Last Name *

Phone *

Email *

Address *

City *

Postal code *

Manufacturer *

Please describe the fault or issue (the more information the better we are able to assist) *

Please provide the following documentation -

Proof of Purchase (Invoice for Purchase of the Unit)
Proof of Installation (Invoice from a Licenced Tradesman)
Unit Information (Model and Serial Numbers for Indoor and Outdoor Units)

Unfortunately we are unable to process warranty claims on behalf of manufacturer's without this information. Completing this form without providing the required documentation will cause a delay.

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